Total 81,157 stakeholder management manager job vacancies in Singapore

• Achieve sales target and generate sales for the company under Freight Forwarding Division.
• Handle FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Give timely updates and market trends with all parties involved.
• Assist on providing solutions in all shipment matters.

Requirements:

• Degree and above
• At least 5 years of sales experience in Singapore & Far East market in Logistics, Freight Forwarding, Shipping Industry.
• Proactive, customer focused and excellent communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Manage the day to day operations of a beauty salon Including but not limited to, setting sales targets, manpower scheduling and customer satisfaction.

- Formulate strategies for increaing sales.

- Manage manpower and formulate work schedule to ensure seamless service for customers.

- Interact with customers for improvement in service standards.

Havas Media Singapore is looking for a Media Manager / Senior Manager for a 6-month contract role to support our integrated media team in media planning and campaign implementation across offline and online media platforms.

You will be responsible for leading the team in strategy development, planning, tactical execution, implementation, optimisation and performance analysis of integrated media campaigns covering channels and platforms including FTA TV and Radio, Out-of-Home, Press, KOL/Influencer, and Digital.

We are seeking candidates who are able to commence immediately.

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023, we won Best Agency Culture (Gold) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

About the Role

Main Responsibilities:

Planning & Delivery

• Support the senior client lead in managing a portfolio of media accounts with a team of Planners and Executives
• Define media plan strategies and deliver recommendations to clients and partners
• Lead and oversee the team in strategy, planning, tactical execution, implementation, optimisation, and performance analysis across online and/or offline media channels and platforms
• Ad-hoc involvement in new business pitching

Stakeholder Management

• Day-to-day client management to ensure alignment through all stages of the account and campaign lifecycle
• Act as the key point of contact for client services
• Work with media partners and traders to ensure the smooth delivery of campaigns; lead negotiations with clients and partners for campaigns
• Manage client budgets and financial invoicing related to the assigned client portfolio
• Team Leadership
• Manage junior team members; Plan, distribute and oversee the tasks of junior team members
• Support the recruitment and training of junior team members; Monitor and appraise their work performance

Requirements for this role:

• Relevant degree in marketing, communications, or other relevant disciplines; or relevant work experience
• Experience in media planning and buying, ideally in media agencies. At least 4-5 years for Manager-level, and at least 6-8 years for Senior Manager or Associate Director-levels
• Proficiency in integrated media planning covering FTA TV and Radio, Out-of-Home, Press, KOL/Influencer, and Digital. Offline media planning skills will be priority for this role
• Proficiency in digital buying platforms (e.g. Facebook Ads Manager, Google Ads, DV360)
• Proficiency in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch)
• Good understanding of the media and advertising landscape in Singapore (including ad networks and third-party partners), and local market nuances
• Strong business acumen and a sense of financial management. You will be overseeing the management of client budgets
• First-hand team management experience will be appreciated at this level

Qualities we are looking for:

• Pro-active, responsible, accountable and collaborative
• Highly analytical, well-organised with great attention to detail, and focus on quality of results
• Persuasive and effective communicator; Strong communication (verbal, written and presentation) and interpersonal skills

*Kindly note that only shortlisted candidates will be contacted.*

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Info can be shared ATM: -

• Basic UP to $5500
• Monday to Friday, 8:30 am to 5:00 pm
• Kaki Bukit

Responsibilities: -

• Support the Head of Department (HOD) in achieving set inventory targets and serve as a reliable backup for the Parts Coordinator.
• Actively engage in enhancing logistics activities to drive continuous improvement within the business.
• Provide robust support to the Manager in overseeing Logistics & Inventory Management activities, ensuring they meet the expectations of both customers and the company.
• Execute tasks related to material handling and coordination with precision.
• Collaborate with the Manager in conducting data analysis, developing inventory planning strategies, and executing solutions effectively.
• Leverage technology effectively to enhance operational efficiency and effectiveness.
• Prioritize safety and health tasks to ensure a secure working environment.

Requirements: -

• Min. Diploma or Degree
• Min. 3 years of relevant experience
• Proficient in Microsoft Office programs

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Position : F&B Server

Rate: $12-14/Hr

Location: Islandwide

Working hours : MIN 6 HOURS | FULL DAY ( E.g. 7am - 1pm | 5pm - 11pm | 10am - 7pm etc...)

Job Description :

-Takes food and beverage orders and delivers them to the kitchen (If required)

-Delivers food, beverages, condiments, and other requested items to customers

-Greeting Guest when they arrive

-Setting up tables pre-operations / after operations

-Other ADHOC Duties

Eligibility :

-16 and above

-Singaporean/PRS would be preferred

Attire :

Top provided

-Black Formal Pants

-Black Leather Shoes/ Flats

-Black Socks

-Black Mask | Light Blue Surgical Mask (depending on the outlet/location)

Interested candidates, Please WhatsApp for Fast Response +65 9091 2704 (Joseph)

We are hiring a Digital Program Manager to join the Digital team for our HVAC APAC South Asia Pacific DT organization. The successful candidate will be responsible for owning and managing DT portfolio and budget in alignment with local/global finance team, as well as design and maintain operating model for HVAC APAC DT team.

Key Responsibilities

As a Digital Project Manager, you’ll be responsible for:

• Determine and define project scope and objectives.
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
• Prepare a budget based on the scope of work and resource requirements.
• Track project costs to meet the budget.
• Develop and manage a detailed project schedule and work plan.
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Utilize industry best practices, techniques, and standards throughout the entire project execution.
• Monitor progress and adjust as needed.
• Measure project performance to identify areas for improvement.
• Develop and maintain a comprehensive portfolio of projects and programs.
• Define project and program goals, objectives, and deliverables.
• Develop project and program plans, timelines, and budgets.
• Manage project and program risks, issues, and dependencies.
• Ensure project and program teams are communicating effectively and collaborating to achieve project goals.
• Monitor project and program progress and provide regular status updates to stakeholders.
• Manage project and program budgets to ensure they are delivered within budget.
• Ensure that project and program outcomes align with the organization's strategic goals.
• Develop and maintain relationships with key stakeholders, including executive leadership, project sponsors, and team members.

Requirements

We are looking for people who are good in Digital Product Management. If this is you, get in touch.

• Bachelor's degree in business administration, engineering, or a related field
• 7+ years of experience in program or project management
• Proven experience managing large-scale projects or complex programs.
• Strong leadership skills with the ability to motivate teams to achieve project goals.
• Excellent communication skills with the ability to communicate effectively with stakeholders at all levels.
• Strong analytical skills with the ability to identify and mitigate risks and issues.
• Experience managing budgets and financial forecasts.

• Lead and oversee a team of business analysts and developers throughout the entire project development life cycle.
• Oversee every stage of the development life cycle, ensuring the fulfillment of all tasks and objectives within each phase.
• Effectively handle and align the expectations of stakeholders and clients.

Requirements:

• CSM, PMP or CITPM certified.
• Diploma in IT or equivalent.
• At least 5 years of experience in project management in an SI environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Overall, responsible for planning, coordinating, directing and evaluating the resident care activities.
• Supervise the nursing team and ensure staff provides quality and safe care at all times.
• Display clinical leadership in delivery of care and nursing practice.

Requirements:

• Diploma in Nursing with valid practicing license with SNB.
• At least 4 years of clinical and nursing management experience and in Psychiatric/Geriatric setting.
• Positive, compassionate and customer service oriented with strong communication and leadership skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Smart Relocator Pte Ltd is looking for passionate individuals with general manager background in corporate sales, business development and account management to join our organisation.

Responsibilities:

• Lead the development and execution of a comprehensive sales strategy for corporate clients, encompassing corporate moving, shipping, and storage solutions.
• Drive new business development and build strong relationships with key decision-makers across various industries.
• Manage and develop a high-performing team of new corporate sales professionals and account executive.
• Achieve ambitious sales targets and contribute significantly to the company's revenue growth.
• Develop and implement strategic partnerships to expand the company's reach and market share.
• Oversee account management activities, ensuring excellent customer service and retention.
• Analyze market trends and identify opportunities for market expansion in regional clients.
• Stay informed of industry best practices and implement them within the team.
• Represent the company at HR, corporate, industry events and networking functions

Qualifications:

• Proven track record of success in corporate sales and business development, preferably within the international moving, shipping, and storage industry.
• Minimum of 10-15 years of experience in a similar leadership role.
• Strong understanding of the corporate moving, relocation and logistics market in Southeast Asia.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong relationships with clients and internal stakeholders.
• Proven leadership and team management skills.
• Ability to work independently and as part of a team.
• Data-driven approach with a strong analytical mind.
• Fluency in English, Mandrian and Malay and any other relevant languages.
• Degree of master of business administration or bachelor of science

Responsibilities:

· To manage the day to day running of the shop

with the aim of achieving optimum profit by

maximizing sales and controlling direct shop

expenses.

· To report to the Area Manager regarding all

shop and staff concerns.

· To manage all aspects of stock preparation,

ensuring that the shop is sufficiently stocked.

· To demonstrate excellent customer service

and promote good practices within the shop.

· To meet required performance standards and

targets.

· To motivate and support shop staff.

· Responsible for cash handling, banking and

associated administration procedures, ensuring

that all cash register operations are carried out

in accordance with the company policies and

procedures.

· To comply with the company’s policies and

procedures, particularly in relation to shop

security, health and safety regulations and the

processing of administration requirements.

· To ensure that the confidentiality is maintained

at all times.

· To conduct performance development reviews

and staff appraisals ensuring the Area Manager

is advised of any identified training needs.

· To plan staff hours and schedule off days,

annual leave and replacement off days.

· To ensure orders via online platforms such as

Foodpanda etc., are executed in a timely

manner

· Key holder of shop

· Ad hoc duties as required

Requirements:

· Ability to work in a fast-paced environment.

· Ability to multitask.

· 6 day work week.

· Required to work on weekends.

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Job Responsibilities:

● Performs inspection (i.e. visual, hardness, dimension etc.) on incoming/outgoing of raw materials/machined part from in-house or sub-contractor per the order requirements/procedures to ensure its meets the specified requirements for compliance

● Records all findings discovered during quality inspection which includes measurements, test results and visual defects

● Report any anomalies found

● Responsible in the documentation of inspection and tests conducted on the products

● Ensure all inspection reports are accurate and documents supported are updated

● Assist QC Team Lead in inspection verification and reviewing of all inspection reports for compliance

● Liaise with NDE inspectors on site and ensuring job is completed with complete traceability

● Any other ad hoc matters assigned by QC Team Lead / Manager

Job Requirement:

● Strong attention to detail

● Able to read drawings of products and understanding machining process will be an advantage

● Good knowledge on measuring equipment such as dial gage, caliper, micrometer, hardness tester etc.

● Minimum 3 years of relevant experiences

The Company

Our client is an established international bank in Singapore.

The Role

Reporting to the Head of Operations, you will assist in the day-to-day operations of corporate loans, including the execution of new market projects by putting up the policies as well as maintaining the operations procedures, present reporting to internal and external stakeholders, manage the swift system and preparing swift messages.

Your Profile

You should be a proactive and highly driven individual with at least 5-8 years of relevant experience in corporate loan operations and swift system in an international bank and able to work with minimal supervision.

Apply Today

Please send your resume, in WORD format only and quote reference number CL12913187, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Cindy Low EA Registration no.: R22111549

Job Requirements:

• Project coordination & supervision of ACMV site progress
• Attend site meeting with Developers, Architects, Consultants & Builders
• Coordination with sub-contractors & Suppliers

Educational Requirements:

• Min. 3 years relevant experience in ACMV
• Diploma and above

Job Requirements:

• Working days per week: 5.5 days
• Working Hours: 0830 - 1730 (Mon - Fri) / 0830 - 1230 (Sat)

Location: IBP
Salary: Up to $6k
Monday to Friday Working Hours

Duration: 7-9 Months

JD :

Financial Management, ePR, Budgeting for IT Operations

• Managing the Financial Budget and monthly spend for Operations team – AMC, Infra, Security, Monitoring, etc.
• Checking of current spend, validation of budget ask and approved budget amount.
• End to end support for Ops team in entire ePR process. Average items of over 200+ ePR raised per year.
• Coordinate Budget process for Ops team – CAPEX & OPEX

Project Bolt Decomm Financial Management

• Main commercial support PIC in Decomm Project team
• Manage the Decomm application financial budgeting, forecast and tracking against target
• Support Partnership and Contract GM and Head of SE/Ops in managing the contract renewal process of all AMC items
• Manage the Planview Decomm Dashboard to provide updated financials against target set that will be used for monthly Project Bolt discussions

Planview Phase 2

• Support PMO team with Planview ServiceNow / Jira integration phase of project
• Coordinate meetings / workshops with Planview & M1, capture meeting minutes and upload to ProjectPlace
• Follow up with business / key stakeholders on data requirements and upload to ProjectPlace

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Working day : Mon to Fri

Working hour : 9am -6pm

Address : Cecil Street Singapore

Salary : $6800- $7500

Job Responsibilities:

• Assist Partners/Managers in managing audit engagements and delivering quality service to clients.
• Manage a portfolio of international and local clients including client’s expectations and deliverables, responsible for all client management services and act as a liaison between clients and the engagement team.
• Lead team to complete all audit related processes & procedures including finalisation of financial statements.
• Coach and mentor team members, including on the job training and timely performance review.
• Prepare and/or review consolidation of group accounts.
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

JOB SUMMARY:

Responsible for the overall sales target and end to end sales cycle of the assigned solutions, within assigned territory. This role is responsible for achieving annual company objectives and strategic account objectives while ensuring the focus on customers with high-value and strategic growth opportunities.

KEY RESPONSIBILITIES:

• Manages the end to end sales cycle within the assigned solutions and territory/ies, and ensures overall targets are met.
• Leads the end to end opportunity development efforts that best address customer requirements, while coordinating the involvement of all necessary company resources.
• Manages and monitors new business pitches / presentations and conducts effective on-boarding of new clients.
• Scopes different companies in various industries, understanding their operations and business needs.
• Proactively assesses, clarifies and validates customer needs on an on-going basis.
• Manages the end to end customer lifecycle and ensures customer retention and growth with existing clients.
• Understands the demands of the assigned industry and knows the products that best fit the needs of the industry.
• Crafts programs/initiatives and strategies to attain the assigned sales target.
• Manages the progression, conversion and reporting of all leads passed on to his/her assigned team/industry.
• Acts as the subject matter expert and coach / mentor other team members as required.
• Maintains and updates client records and updates, news and changes.
• Communicates, monitors and ensures proper billing and accreditation procedures.
• Works closely with Practice Team/s to ensure customer satisfaction and problem resolution.
• Manages all sales-related reports including but not limited to pipeline, funnel, sales, opportunities, and the like.

KEY QUALIFICATIONS

REQUIRED KNOWLEDGE AND SKILLS

• Sales process and lifecycle knowledge
• Strategic thinking and execution
• Executive presentation skills and negotiation skills
• Knowledge in IT solutions and keeps oneself abreast with the latest digital trends and innovations
• Communicates and expresses thoughts clearly, is organized and systematic; exudes confidence in projecting ideas and has presence of mind (both verbal and written).
• Demonstrates the ability to manage stakeholders, and engage and build a good relationship with individuals providing the most impact on their work.
• Upholds integrity in all dealings and projects.
• Accountable, yet works in collaboration and teamwork with others
• Manages time well, able to balance multiple concurrent projects and competing priorities
• Solve problems quickly and work independently
• Ability to do independent work; commitment to excellence
• Has great attention to detail

EDUCATIONAL BACKGROUND

• A degree in any business-related course

PREVIOUS WORK EXPERIENCE

• Must have at least three (3) years of experience in a similar position, working for an IT services and solutions company.
• Must have a proven track record in sales in a B2B industry.
• Experience in channel sales preferred.
• ERP and Netsuite experience preferred.

This role is eligible for variable pay (sales commissions).

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: Leader (Production) / Assistant Production Manager
• Working Location: Tuas
• Working Hours: Monday to Friday (8.15 AM – 5 PM / 9.15 AM – 6 PM)
• Salary Package: Basic Salary up to $5,500 + AWS + Bonus + Flexible Benefits
• Duration: Permanent

Key Responsibilities

• Daily supervision of plant machinery and systems across all facilities, ensuring they are operational and well-maintained for effective production.
• Collaborate with the Maintenance and Technology departments to solve any issues with production quality, processes, or equipment.
• Educate and guide Senior Supervisors on maintaining the plant's working condition, focusing on safety, quality, and minimizing waste.
• Track and manage the use of raw materials and production to maximize efficiency and reduce excess use.
• Create detailed operating instructions for staff for each shift that covers starting, stopping, and any operational changes needed for tests, projects, or maintenance.
• Be informed about our management systems and relevant certifications like ISO and ITAF, perform corrective measures if necessary, and ensure department adherence.
• Direct studies and test new products and materials, conducting analyses that lead to process improvements.
• Support other departments with any extra tasks as needed.

APPLY NOW!!!

• Possess a Diploma/Degree in a relevant discipline
• At least 2 years of hands-on experience in a production/manufacturing environment
• Proven leadership and/or supervisory experience
• Effectively communicate information with courtesy and clarity to employees of the organization and occasionally, customers or clients

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66185 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Representing project interphase in local refinery context according to company investment procedures and processes
• Responsible for execution activities of project execution phase according to agreed KPI targets in safety, schedule and costs
• Safety aspect need to take into account for every decision done
• Developing and leading project execution organisation and ensuring all necessary supporting functions are involved from permanent organisation
• Acting as company's representative towards contractors, vendors and separately identified interphases
• Ensuring company's requirement to be applied and taken into account during the execution phase
• Ensuring timely manner reporting with no surprises philosophy

• The Property Manager formulates plans to improve the operations of facilities.
• He/She ensures consistency of service standards and evaluates the services provided by third party service deliverers against contractual terms.
• He/She cascades organisational Workplace Safety and Health (WSH) practices and outlines sustainability guidelines according to the organisation's green building strategies.
• He/She reviews tender specifications, evaluates the quotations from external agencies and develops maintenance contracts.
• He/She will be responsible for reviewing the budget plans for the approval by the senior management.
• He/She is well-aware of trends in the sector and able to analyse the viability of proposed improvement initiatives.
• He/She possesses business acumen and is innovative and strategic.

Qualification and skills

· At least Bachelor's Degree, Post Graduate Diploma, Professional Degree

· Excellent time management skills and ability to multi-task

· Positive working attitude and a sense of responsibility

· Excellent verbal and written communication skills,

· Ability to work independently and be self-motivated.

Job Description & Requirements

A. Job Description

• Responsible for the comprehensive management of all stages of Structured Cabling;
• Assist the company of production to formulate and implement production and operational strategies and policies to ensure the realization of production targets;
• Ensuring that the team understands that the organisation’s profits and achievements are reflected in all its operations and activities – including relationships and risk management;
• Direct and lead production teams and drive initiatives to promote performance excellence;
• Supervise production results, guide operational activities, set high standards, and promote continuous improvement;
• Contribute to training and development of the team;
• Meet customer satisfaction in accordance with organisation plans
• Improve the safety production operation system, quality control standards, cost control strategies and risk management measures;
• Assist the company of production in formulating annual production work plan, production budget, production schedule, production target and resource plan to support the realization of organizational goals;
• Maintain overall organisation responsibility for performing all duties in compliance with related manufacturing legal/statutory regulations, professional duties, responsibilities and obligations and programs and initiatives of the company

B. Requirements

• Experience in the power cable industry at least 10 years.
• Genuine interest in the telecom and power cable industries.
• Effective communication skills with excellent command of written and spoken English.
• Skills and experience in managing projects for / related to the cable industry.
• Strong management skills in resource planning; financial planning, tracking and control; * documentation development and tracking.
• Team player with strong leadership and willingness to develop others; able to handle conflicts.
• Planning and analytical skills with experience in relevant techniques and software application, strong problem-solving skills.
• High focus on project quality and performance, experience in risk assessment techniques and exercise.
• Prepared to travel and working long hours and/or during odd hours; as and when required.
• Candidates should preferably have the right to live and work in Singapore.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Lead a team of engineers in the design, development, and implementation of risk control systems.

- Collaborate with product managers and cross functional teams to identify and prioritize fraud detection and prevention initiatives.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and development.

- Define the long-term technical roadmap for the team.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 5 years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Demonstrated leadership experience, with the ability to lead and mentor a team of engineers.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

JOB MISSION

The Regional Service Manager is responsible for leading the service team with facilitating the processing of service tickets from start to finish for our clients with the utmost sense of urgency, professionalism and high quality required by our brand.

The Global Service Department is made up of a Global Service Manager based in the US, Regional Customer Service Managers based in the US, Singapore and the UK, with first line service receiving and dispatch being handled by our regional Customer Service Operators.

DUTIES

• Be responsible for the performance of the service execution globally on a day-to-day operational basis, with emphasis on the US region.
• Responsible for recruiting, training, day-to-day management, performance, development, and career progression of the US Customer Service Operators.
• Oversee all service tickets on a global basis to ensure that Service Level Agreements (SLAs) are met and are dealt with professionally and efficiently.
• Where necessary, intervene and take ownership of individual service tickets regardless of completion of region to ensure customer satisfaction.
• Provide weekly reports and metrics to clients, management, and internal stakeholders providing status updates of all ongoing service
• Proactively heading off potential problems ahead of time.
• Be the escalation point for clients and where necessary formulate and execute mitigation plans for service calls.
• Be the single point of contact within region to our clients for all strategic service matters and to hold regular face-to-face client meetings to ensure customer satisfaction.
• Hold weekly meetings with GS to review on-going global service calls, provide support, assistance and guidance to all global operators where necessary.
• Where needed, create and provide quotes and proposals to clients.
• Work closely with the Finance Department and executing financial administration such as managing and approving supplier invoices, verifying material purchases, and updating service agreement paperwork.
• To plan and schedule Routine Inspections (RI) of client sites.
• To continuously identify and implement process improvements to enable improved customer service and efficiency on a global basis
• Maintain and develop relationship with Local Service Partners maintain the Local Service Partner database
• Contribute to, and execute, the Global Service medium to long term strategy including department goals, vision, organization, processes and tools

REQUIREMENTS

• Associates degree or equivalent experience.
• 5+ years customer service experience.
• 2+ years leadership experience.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of computer operations and applications, including MS Office, Internet Browsing, and the ability to quickly understand security systems.
• Experience in dispatching or security industry environment a plus.
• Excellent written and verbal communication
• Can be proactive and problem solve
• Can work well in a team environment
• Must be highly organized and detail oriented
• Can work independently under minimum supervision

Your new company

You will be working for a reputable market leader in the healthcare technology specialization who is looking for a Compensation & Benefits Associate Manager/Manager to be based in Singapore. With demand increasing, it is seeking to expand and grow a team of people who have a strong passion to be the change driver in Compensation & Benefits.

Your new role

Primary Responsibilities:

• In this role, you will have the following key responsibilities for the company’s base compensation, short-term incentives, long-term incentives, health and welfare, pension, wellness, mobility, relocation, perquisites, recognition, and other total rewards programs

• Evaluating and modifying existing compensation and benefits programs, policies, and procedures to attract, motivate and retain talent.

• Developing and implementing new compensation and benefits programs, policies, and procedures.

• Conducting regular benchmarking and market analysis to stay up to date with industry trends and ensure our programs and practices remain competitive.

• Manage and execute annual salary review exercise, performance bonus, appraisal, promotion, and job evaluation exercises.

• Supporting the HR team with talent management activities.

• Partner with the Business to educate them and their managers on the mobility process, procedure, tools & company guidelines.

• Drive continuous improvements to C&B strategy, processes, and training, based on experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization.

• Payroll is outsourced to a third-party vendor, but you will be supporting the administration portion and be involved in general activities such as recognition programmes, welfare programmes and other ad-hoc requests.

Requirements:

• Bachelor's degree in human resources, business administration, finance, math, or related field.

• Minimum of 5 years of experience in compensation and/or benefit program management; strength in employee compensation preferred.

• In-depth knowledge of compensation and benefits regulations and compliance requirements.

• Strong analytical and problem-solving skills, with the ability to analyze complex data and make data-driven compensation and benefits recommendations.

• Excellent communication and interpersonal skills, with the ability to effectively communicate compensation-related information to HR, management, and employees.

• High level of integrity and ability to handle sensitive and confidential information.

• Proficiency in Microsoft products required, working knowledge of SAP Success Factors will be preferred.

What you need to do now

· If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected]. Alternatively, if this job opportunity is not relevant to you, feel free to share across your updated CV to have a confidential discussion on the relevant openings based on your skillsets and expertise.

EA Reg Number: R22106488

EA License Number: 07C3924 | Company Registration No: 200609504D

Key Purpose of the Job:

To manage and drive the growth SEA distribution partners & APAC Travel Retail to achieve company objective and goal.

Key Area of Responsibility:

SEA Distributors

· Define brand and distribution strategies

· Organize sales and business review meeting 2 times a year, guide the partners on business development and buying strategy

· Work with product, marketing and e-commerce team to lead the partners to drive growth

· Partner with Customer Service team to monitor sales order, shipment schedule and billing.

· Monitor sell-in, sell-thru and inventory health

· Manage customers credit risks and responsible for AR

· Work with legal team for distributor agreement

· Explore potential partners to evaluate option with existing distributors and expand into new markets

APAC Travel Retail

· Define travel retail brand strategy

· Organize sales and business review meeting 2 times a year. Provide guidelines to partners on buying strategy

· Work with TR partners for campaign, promotion and expansion project, evaluate each opportunity to maximize profitability and ROI

· Partner with Customer Service team to monitor sales order, shipment schedule and billing.

· Monitor sell-in, sell-thru and inventory health

· Manage customers credit risks and responsible for AR

· Explore and negotiate with new partners to expand TR footprint

· Coach and develop Travel Retail executive

Required Professional Qualification:

Education: Degree holder in Business or related discipline

Experience:

· Minimum 8 years of solid experience in retail & wholesales

Others:

· Excellent command of both written and spoken English; Mandarin will be an advantage

· Strong organization, communication, interpersonal and analytical skills

· Self-motivated, detailed minded, result-oriented, entrepreneurial. passionate & determined to improve and learn

· Good team player, strong commitment, ability to work under pressure and meet tight deadlines