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Role: Reporting Analyst

Job Requisition Number: INGSSK001

Job Level: 9 years of relevant experience (L3/L4)

Location: Singapore

Job Objectives:

· Support monthly, quarterly, annual and adhoc status reporting, forecasting and associated deliverables aligned with the operational activities of the Reporting & Analytics function.

· Support Service Reporting & Analytics team for tasks required for definition, improvement and delivery to the organisations stakeholders

· Receive demand requests, prioritise and manage resource allocation to key activities along with the Reporting Lead in managing outputs required from the Reporting & Analytics team

· Support day-to-day operational activities associated within the Dept’s Service Catalogue for reporting

Key Responsibilities:

· Prepare reports using Qlik / other visualisation tools and provide trend analysis statistics to assist in management’s decision making.

· Lead in managing overall deliverable for key stakeholders with guidance from the Reporting & Analytics Lead

· Continuously bring in improvements and efficiency in the reporting deliverables using features of Qlik tool and other associated reporting tools

· Automate manual ways of generating periodical reports to gain efficiency and take forward data analysis capability to next level

· Ensure defined processes and best practices are followed by the unit and act as a single point of contact in clarifying the latest artefacts, documents and best practices related to reporting & analytics processes

· Ensure best practice, process improvements are held in a repository and are kept up to date.

· Assist the Reporting & Analytics team lead in resolving any department operational issues related to reporting and process activities and driving improvement initiatives.

Key Requirements:

· About 5 - 7 years of core experience in data handling, reporting using Qlik sense (and any other related reporting tools) and process related environment, preferably in the area of Banking and Finance.

· Exposed to dashboard building, reporting automation, user management, stakeholder management, reporting, process improvement, department level operational activities and assisting the leads in governance forums.

· Aspiration to excel in reporting and process streams and willingness to continuously learn new tools and techniques

· Strong attention to details, excellent data analytical and reporting skills.

· Strong people management and time management skills.

· Excellent client facing, internal communications, written and verbal communication skills.

· Hands on experience with any of the exporting tools, advanced excel skills and certification in any of the process frameworks is a plus.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

GENERAL DESCRIPTION

Candidate will a member of the Global IT Service Desk Team working in the Singapore Office. IT Service Desk Analyst provides support for day-to-day support for users in Singapore and Hong Kong. The candidate will provide basic incident resolution and service requests reported to the Global IT Service Desk.

KEY FEATURES OF THE POSITION

• Provides Level 1 Phone support. Logs all incidents and service requests in Bank’s ticketing system (HP Service Manager).
• Uses the appropriate Incident Types and Service categories for logging incidents and Service Requests.
• Ensures end-to-end user experience and provides a single point-of-contact for the users.
• Take ownership of user problems, follow up the status of problems on behalf of the user, and communicate progress in a timely manner.
• To maintain a high degree of customer service for all support queries and adhere to all service management principles
• Escalate unresolved calls to the responsible support team.
• Engages other Service Desk resources or appropriate support teams to resolve incidents that are beyond the scope of their ability or responsibility.
• Develop knowledge of organization specific systems (e.g. CRM and internet Banking systems) and services to increasing ability to resolve requests on first contact.
• Mobile phone data roaming activation.
• Shift work arrangement

Regulatory Responsibilities &/OR Risk Management

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS OF THE POSITION Personal and Social

• Meticulous and accurate in executing work assigned with a strong risk control approach
• Able to multi-task and work under time sensitive environment
• Team player with the capability to work independently
• Excellent inter-personal skills
• Compose in handling calls from users
• Clear and Concise in communication
• Ability to work in shifts

Professional and Technical

• Diploma Holder or Higher
• Minimum 5 years of experience in a IT Service Desk and/or Call Centre
• Minimum 2 years of experience of working for a financial institute
• Good knowledge of Ticketing system like HP Service Manager or similar tools will be an advantage
• Good knowledge of MS Office software applications, Macros and Visual Basic knowledge as well as an aptitude for technology
• Certification in ITIL v3 or v4 and have very good understanding of ITIL Framework and Service Desk process.

Regards,

Lini

Recruitment Consultant

R22108463

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Perform documentation of requirements and new process/workflows for the developed solutions.
• Perform functional analysis of new systems and enhancements to existing systems.
• Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing and verifying test results and following up on issues to resolution.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport particularly in the area of defining IT processes, organizations and workflow relationships to complement the solution.
• Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results.

Requirements

• Degree in Computer Science, Computer Engineering or equivalent.
• Experience in MS Windows environment & application support.
• Experience in Database management systems (SQL, Oracle).
• Strong analytical skills and ability to work independently.

Responsibilities

• Design Performance Test Scripts for enterprise applications based on Requirements.

• Participate in Performance bottleneck analysis and fixes.

• Perform Performance Engineering (for Senior Perf Testers) & Performance Improvement activities.

• Communicate progress and issues through regular Status Reports

• Collaborate with Business/ Application teams to improve system performance

Skills/Requirement

Requirements:

• Minimum 3+ Years of Relevant Experience in IT Performance Testing.

• Expertise in Test Planning, Test Estimation, Test Strategy, Workload Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.

• Expertise in Performance Testing tools: JMeter

• Execute Benchmark, load, stress, endurance, and other non-functional tests.

• Monitor application logs to determine system behaviour.

• Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments.

• Analyse the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.

• Generate performance graphs, session reports and other related documentation required for validation and analysis.

• Publish results and receive appropriate sign off. Prepare detail status reports, and monitoring of all defects and issues.

• Identifying memory leakage, connection issues & Bottleneck problem in the application.

• Strong problem-solving skills and very good time management skills

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

Position: Supply Chain Management Executive (Purchasing)

• 5 Day (Mon – Fri): 8am-5.30pm
• Salary: $2800 to $3100
• Location: Senoko South Road（Sembawang Area）, transport provided at several mrt

Requirements:

• Degree in Purchasing/ Logistics/ Materials Management/ Procurement or International Supply Chain Management or equivalent.
• Minimum 1-2 years’ experience in purchasing and/or logistics function in manufacturing industry/environment; Knowledge of ISO9000, IATF16949, ISO14001 and ISO45001 preferred.
• Experience in using ERP software (Movex) and implement kaizen will be added advantage.

Responsibilities

• Responsible for the planning, organizing, directing and controlling of the purchasing, warehousing and transportation functions of the company.
• To lead a team of officers and operational staff in handling daily purchasing operation to ensure that customer delivery schedules are met so as to provide customer satisfaction.
• Responsible for customer audit and complaint relating to purchasing operation.
• Oversee the MRP fulfilment, stock replenishment, purchasing and order management, suppliers’ contract and Vendor Managed Inventory (VMI) management.
• Effectively and continuously explore initiatives and implement programs to improve quality, productivity, cost effectiveness and process improvements.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• In charge of managing all sales operations and marketing initiatives, strive to meet monthly sales goals and daily KPIs.
• Create, oversee, and assign goals and priorities to the Sales & Marketing Division.
• In charge of locating and cultivating prospective growth prospects for both domestic and international markets
• Addressing the needs and demands of the consumer and offering timely after-sale support
• Boost brand and business awareness
• Together with your clients, set goals and create marketing and promotional strategies.
• Establish and preserve strategic connections with both current and potential clients.
• Create prospects for sales by converting leads from various sales activities.
• Introducing new services to current and potential customers
• Carrying out client retention initiatives
• Taking part in and leading any company sales-related marketing and sales campaigns

Requirements:

• Degree in marketing, international business, or related field with strong hands-on Sales and Marketing experience (business development/accounts management)
• Minimum 5 years of experience in 3PL supply chain
• Proficiency in both Japanese and English writing and reading
• Capable of communicating with Japanese clients in Japanese with ease
• Strong presentation, negotiation, and communication abilities in both Japanese and English
• Proven track record of meeting and exceeding sales target.
• Self-starter who can meet deadlines and enjoy working in a competitive environment
• Proactive and driven by solutions, with a strategic mindset

Duration: 1 year

Location: Suntec

Responsibilities:

Logistics

• Follow up on all import shipping documents from factories and update shipment details. Ensure shipment detail file is updated on a timely basis.
• Ensure all imports arrive on time by checking carriers’ website and follow up with 3PL for timely clearance
• Manage any discrepancies between physical stocks and documents from factory
• Report all incoming damages to factory and follow up on resolution
• Ensure quality issues detected by 3PL are followed by QA with factory for resolution and handle all claim process
• Report to factory immediately all temperature excursion incidences
• To support GSA Finance - raise PO for all logistics spend, perform goods receipt in PO system, verify invoice, make accruals and prepare logistic cost dashboard.

Customer service

• Check customer orders received is align with allocation provided by Supply Planner
• Release customer orders into RDC system
• Update and consolidate actual shipped orders to ensure customer’s orders are fulfilled
• Issue invoice and attach COA for all export shipments
• Co-ordinate with 3PL and Freight forwarder to ensure on-time shipment to customers
• Ensure all redressed products are shipped within agreed time in 3PL contract
• Ensure completeness of export documents before filing

Planning

• Support regional planners to take actions to manage ageing stocks
• Working with selected factories to review supply planning to ensure supply is within target range and shipment is on time. Provide early alerts to markets when there is potential risk of out of stock
• Other duties as required by Manager or as per detailed in any updated Standard Operating Procedure

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

This position is critical for the success of Pet Nutrition whereby you will lead the Supply and Demand Planning, Customer Service, Distribution, 3PL, Warehousing and Logistics functions for Animal Nutrition divisions in APAC covering all the product range: Animal Feed, Pet Food, Premix and Feed Additives and Ingredients.

Your Responsibilities

• Lead the demand and supply planning processes based on the statistical sales forecast of the commercial and marketing areas to guarantee service to customers and a good inventory and risks administration. This position owns the S&OP process in the organization
• Lead the production planning process of the plants, liaising with operations and Procurement teams to guarantee the supply of finished products to the customers, aiming to optimize plants utilization to achieve the lowest possible cost with optimal customer service
• Lead the customer service process in all the business units to ensure that the agreed-to service levels agreements are met according to the commercial contracts
• Administrate the transportation & logistics activities in each channel to guarantee the distribution of products with the best service level at the optimal operating cost
• Define the imports and exports process of the products to guarantee the correct service level to customers at the lowest cost and ensuring their timely supply
• Guarantee the optimal operation of the distribution centers, own and external, to have the correct distribution of products and improve the service levels to customers
• Define a Supply Chain Strategy and Roadmap with clear KPI`s, aligned to Business Strategies (Short/Long)
• Accountable to deliver Supply Chain costs at agreed targets
• Look for alternative production solutions (third-party manufacturers) and administrate them to manufacture products that meet the company’s quality standards, with the required response time, at the required cost, when the production and/or innovation plans so require it

Your Profile

• Minimum 10 years of work experience with degree in Supply Chain Management, Operations, Business, or Engineering preferred
• Following certifications are a plus: ASCM, CPIM, CSCP, CTSC, CPSM

Responsibilities:

• Provide leadership to the Supply Chain team in areas such as Direct Materials Procurement, Inventory Control, Shipping Coordination, and Warehouse Operations.
• Lead Continuous Improvement initiatives within the Supply Chain to reduce costs in procurement, warehousing, and shipping, enhance operational efficiency, and improve customer satisfaction.
• Collaborate with the Central Purchasing Team to negotiate favorable commercial terms with suppliers and achieve cost savings.
• Work with the Distribution Manager to enhance adherence to shipping schedules and secure favorable shipping rates.
• Oversee the development and planning of key supply chain personnel competencies.
• Maintain 4PL control tower solutions and drive ongoing improvements in the shipping process with 4PL Solution Providers and internal customers to achieve cost-effective logistics solutions.
• Ensure departmental KPIs are established and monitored.
• Conduct risk analysis and promote Lean, 5S, and HSE initiatives.
• Implement HSE prevention programs within supply chain activities, ensuring team members are informed and actively contribute to HSE development, and that all actions taken support improvement objectives.
• Assist the Materials Controller in key supplier development efforts to enhance on-time delivery, quality, and cost reduction.
• Support the Materials Controller in the development and implementation of materials and outsourcing contracts, serving as the focal point for contract pricing to leverage economies of scale across the value stream.
• Oversee internal audit control on purchasing processes.

Requirements:

• Bachelor’s Degree in Business Management.
• At least 5 years of supply chain experience.
• Demonstrated ability to lead a team.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Responsible for providing day-to-day customers services queries and request via phone and email.
• Able to communicate complex questions in a relatable and understandable manner.
• Ensure that customer service transactions and inquiries are handled promptly and accurately.
• Ability to work independently manages cases, including maintaining accurate and proper records.
• Responsible for the management of change, quality assurance and change management for assigned projects.
• Implement procedures and processes in accordance with laid down guidelines.

Requirements

• GCE ‘O’ Level or higher
• Has good communication and interpersonal skills
• Fresh Graduates are welcomed

Domain/Business Area:

· Corporate internet banking

Key Responsibilities:

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

Requirements

· 5+ years of experience as a Business Analyst, preferably in the banking industry.

· Prior experience in corporate internet banking or Digital Banking

· Experience with Agile methodologies.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Assist in managing the implementation of the Core Insurance System. To manage, analyse and be the custodian of end-to-end user requirements and Core system and peripheral systems functionalities; Manage Production Incidents of SAP systems to resolution.

The key responsibilities are:

• Implementation Plan: Assist in the development and maintenance of implementation plan and work schedule including managing issues, conflicts and interdependencies
• Maintain implementation timelines including tracking and following up with users on implementation milestones and deliverables
• User Requirements: Manage the collation and analysis of MSIG Singapore user requirements and facilitate discussions with regional IT/vendor on meeting the user requirements
• Conflict Management: Manage and resolve conflicting requirements within MSIG users and with system solutions
• Track Issues and Resolution: Track and coordinate the follow-up of issues raised by MSIG Singapore users, MSIG Asia and vendor, to achieve resolution of all issues
• Process and Workflow Reviews: Assist in process and workflow reviews with internal stakeholders based on system design
• UAT: Assist Test Manager in UAT execution
• End-User-Training: Provide technical guidance in the development and delivery of End-User-Training
• Undertake any other duties as may be assigned.

• Tertiary qualification preferably with Degree in Computer Science, IT Technology, Business Administration or its equivalent

• Minimum 5 years relevant experience, preferably with insurance operational exposure
• Project Management Professional or equivalent (Optional)
• Certified Scrum Master (Optional)
• Knowledge of general insurance business
• Project Management skills
• Vendor and User management
• Change management
• Conflict resolution
• Strong communication skills
• Effective stakeholder management skills
• Ability to translate vendor solutions into effective solutions for the business
• Process re-engineering

We are looking for a highly skilled System Analyst cum IT Project Coordinator to drive the implementation, support, and optimization of a significant and impactful project

• Join a dynamic team dedicated to supporting critical systems.
• Play a key role in streamlining operations and improving efficiency.
• Competitive salary package.

Responsibilities:

• Serve as the project coordinator for the integration and interfacing aspects of the new project, with a focus on ERP systems.
• Work closely with both internal and external stakeholders to ensure technical specifications are fulfilled and integrated solutions are executed efficiently.
• Provide project administrative support, manage vendors, and collaborate closely with peers and internal stakeholders to meet project requirements and deliverables.
• Integrate or migrate functionalities from legacy systems into the new ERP system.
• Provide timely project updates, Resolve operational issues, conduct regular maintenance and risk management, and escalate matters to maintain the stability and reliability of these applications.
• Assist the project owner in other project-related administrative tasks, such as documentation, and invoice verifications.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in computer science, or related fields.
• Minimum of 3 years of relevant experience in IT project coordination, system/application support, and development.
• Working experience in system integration and migration is highly beneficial.
• Prior experience in .Net framework and Oracle database will be an added advantage.
• Familiarity with SAP, OutSystems, ServiceNow or similar rapid application / low-code development platforms is highly beneficial.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Responsilities:

1. To carry out analysis of raw materials for Quality Control Department and advise on results.

2. To carry out analytical work to resolve any issues with factory production batches, customer complaints or other.

3. To carry out all necessary solvent extractions/SPME extractions for customer matching projects.

4. To carry out analysis of fragrances for matching projects along with any necessary Tech formulation work.

5. To develop and maintain the GCMS library of raw materials.

6. To carry out any necessary maintenance duties on the GCMS which fall outside of the yearly PM or breakdown call outs.

7. To report and resolve any breakdowns to equipment vendor keeping downtime to a minimum.

8. To liaise with the Senior Perfumer on any aspect of project work where necessary to meet the required deadlines.

Job Requirements:

1. Minimum 5 years of relevant industry experience.

2. Diploma or higher educational qualifications.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Client Onboarding Analyst - Hybrid (Internal Job Title: Client Onboard Analyst– C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible for documentation review and system setups. Demonstrates high level of diligence, motivation and organizational skills.
• Focuses on timely and accurate delivery of all Client Data Maintenance functions, as well as delivering superior customer service and resolution of customer issues.
• Performs day to day management of the account maintenance processes including oversight of volume allocation, day-end checksupdating of internal processes and checklists as well as delivery high quality service to internal partners.
• Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams.
• Determines new work procedures, analyzes complex and variable issues with significant departmental impact.
• Ensures consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards.
• Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices.
• Establishes and maintains close working relationship with stakeholders and within team to facilitate an open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt and professional manner.
• Embarks on continuous on the job training for end-to-end product knowledge.
• Understands client requirements and implement them correctly.
• Monitors customer satisfaction and service level and drive process changes.
• Provides innovative solutions to clients.
• Ensures a strong and robust processing environment with effective controls.
• Establishes risk management practice.
• Maintains a strong culture of risk and controls in the team through various processes and check points. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 3 years of experience in Client Onboarding/Client Data Maintenance focusing on Documentation Review and Static Data set-up.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
• Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment.
• Capable of multitasking and eager to learn multiple products in a challenging environment.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Proficient in handling urgent and escalation cases and manage client and internal team expectations. Proficient knowledge of English (written and spoken).
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Our client in the Renewable Energy industry is seeking a skilled and detail-oriented Senior Financial Planner and Analyst to join their team. In this role, the individual will be responsible for assessing the financial viability and profitability of investments, with a primary focus on solar projects. They will analyze financial data, conduct risk assessments, and develop comprehensive financial models to support decision-making processes.

Responsibilities

Financial Modeling

• Develop and maintain complex models to assess investment feasibility and internal rate of return (IRR).
• Factor in project costs, tax incentives, financing options, energy forecasts, and revenue streams.
• Identify optimization areas to enhance IRR.

Risk Analysis

• Conduct thorough risk assessments to pinpoint financial risks and uncertainties.
• Provide recommendations for risk mitigation.

Market Research

• Stay updated on market trends, subsidies, regulatory changes, and industry developments.

Financial Reporting

• Prepare detailed reports and presentations to communicate financial performance, investment opportunities, and risks to stakeholders, including investors and management.

Investment Analysis

• Evaluate investment opportunities and assess financial metrics such as IRR, net present value (NPV), payback period, and cash flow.
• Perform asset valuation using various methodologies, including discounted cash flow analysis.
• Evaluate and formulate business transaction structures.

Financing

• Assist in sourcing and evaluating external financial partners for competitive terms.
• Interface between management and financial partners to review project economics and assess customer creditworthiness.

Portfolio Management

• Monitor and report on the performance of existing investments.
• Conduct variance analysis to compare estimated versus actual financial performance.

Qualifications

• Bachelor's degree in accounting, finance, or a related field; CFA is a plus.
• Minimum of 5 years of experience in financial modeling within the renewable energy sector.
• Strong analytical skills and attention to detail, with the ability to interpret complex financial data.
• Excellent communication and presentation skills for conveying financial concepts to diverse audiences.
• Knowledge of renewable energy policies, regulations, and incentive programs.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.

Employment type: Perm / Full time

Work location: Central Singapore / walking distance to MRT

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with bank’s initiatives and strategies.

Main responsibilities

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

• Candidates should have (5-7) years of experience in Production Support of financial systems.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• Candidates should have ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution like ITRS Geneos is an advantage
• Good knowledge of Microsoft Office
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Other Professional Skills and Mindset

• Strong passion for production support and resiliency.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitiveness.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Education Requirements

• Intermediate level (minimum 4 to 7 years)
• Master’s degree in relevant specialties

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Key Areas:

Regulatory project – payment related

• Business analyst background of minimum 5 years or more
• Experience in Digital channels implementation required, either App-based or web-based
• Experience in fraud or payment implementation

Key Responsibilities:

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

Any Technology is a Singapore banking IT solutions provider, powering international financial institutions with deep fintech expertise and our revolutionary proprietary technology. We are growing rapidly in our global expansion and are looking for IT professionals who want to grow with the company.

Job Responsibilities:

1. Responsible to collect and analysis of business requirements of the credit card core system and related peripheral systems, sorting out business processes, and providing solutions;

2. Responsible for product prototype and functional design based on business analysis results;

3. Responsible for connecting with internal product R&D personnel, relevant customer personnel and project delivery support, including but not limited to program planning, analysis and system design, progress control, system testing, online support, etc.;

4. Responsible for writing relevant product design, analysis and detailed design documents;

5. Obtain feedback from different users in the process of using the system in time, promote product optimization and improvement, and improve user experience.

Job Requirements:

1. Bachelor’s degree in computer related professional background is preferred;

2. Open to fresh graduates or candidates with 1-3 years of experience;

3. Possess basic knowledge in credit card business requirement analysis and writing, or consumer credit related business demand analysis and product design experience;

4. Have strong logical thinking ability, communication ability and written expression ability, can quickly understand business requirements and form relevant documents;

5. Proficient in using demand research auxiliary tools, such as Visio, PPT, Axure, XMind, etc.;

6. Quick learning, good sense of responsibility and pressure resistance.

Mandatory Skills

• Techno-functional role, working with other Business Analyst in project team to gather business, functional and technical requirements, translating into documentation for developers. Documents include functional specification document, data mapping specification, technical design document, process documentation etc.
• Experience in operations support of business applications to business users.
• Able to work independently with minimal supervision.
• Work with QAs to perform and document SIT and UAT.
• Assist project manager with project administration.
• Bridge communication between onshore and offshore team.
• Able to multi-task, meet deadlines and work in a fast-paced environment.
• Experience with SQL and API.
• Strong communication skills with good command of English.
• Good understanding of Project Management and Agile methodology.

Our client, a local bank is looking for business analyst to join the team.

Responsibilities:

• Partner with Customer Experience/Business Unit team to conduct customer focus group and interview
• Map customer journey, collect client feedbacks/Voice of the customer and redesign the customer journey
• Validate business objective and align with customer experience
• Lead and manage issues, and ensure all requirements have proper traceability.
• Good team player with strong interpersonal skills & customer orientation
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.
• Ability to multi-task, prioritize, and manage time effectively
• Any other duties as assigned by the management.

Requirements:

• Bachelor degree with 5years of experience in financial services or consulting industry, a creative problem solver, and process driver
• Good working experience in planning and managing a program/project plan with multiple deliverables, owners and timelines
• Strong communications skills in both verbal and written, and manage a wide range of stakeholders and competing priorities
• Works well independently and as a team, adaptable and possess problem solving skills
• Excellent working knowledge in Excel (data crunching which involves vlookup, pivot table, etc.), PowerPoint and able to write well and design presentation and communication materials
• Proficient in JIRA, able in writing user story on business requirements, work with tech on user story grooming from banking industry will be preferred.
• Experience in User Acceptance Testing (UAT) before on system/app enhancement release.
• Corporate internet banking app knowledge is a plus point

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7.

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

Job Descriptions

• Collaborate with business stakeholders and functional teams to gather and document business requirements for SAP ERP system enhancements and customizations

• Translate business requirements into functional and technical specifications and work with developer to develop efficient ABAP programs, reports, and interfaces that support business processes

• Perform configuration settings and maintenance on the FICO modules

• Develop and maintain functional and technical documentation, including program specifications, test plans, and user guides

• Identify opportunities to optimize existing SAP processes, recommending and implementing improvements that enhance operational efficiency and effectiveness

• Participate in system upgrades, patches, and new module implementations by providing technical expertise and analysis

• Troubleshoot and resolve SAP-related issues, providing timely support to end-users

• Stay up-to-date with the latest SAP technologies, trends, and best practices to propose innovative solutions

• Any other jobs or duties assigned by the Manager, IT

Job Requirements

• Degree/Diploma in Information Systems, Computer Science or related disciplines

• Strong understanding of SAP modules and processes, with the ability to analyze and interpret complex business requirements.

• Minimum 3 years working experience in supporting SAP FICO modules.

• Research and analytical skills with excellent verbal and written communications skills and ability to articulate and convey information concisely.

• Strong problem-solving and troubleshooting abilities.

• Ability to adapt to evolving SAP and IT technologies.

• SAP certifications and experience with SAP S/4HANA are a plus.

• Proficiency in other tech tools like RPA will be a bonus.

Mandatory Skills

• Techno-functional role, working with other Business Analyst in project team to gather business, functional and technical requirements, translating into documentation for developers. Documents include functional specification document, data mapping specification, technical design document, process documentation etc.
• Experience in operations support of business applications to business users.
• Able to work independently with minimal supervision.
• Work with QAs to perform and document SIT and UAT.
• Assist project manager with project administration.
• Bridge communication between onshore and offshore team.
• Able to multi-task, meet deadlines and work in a fast-paced environment.
• Experience with SQL and API.
• Strong communication skills with good command of English.
• Good understanding of Project Management and Agile methodology.

Requirements:

• The Business Analyst shall have at least a Diploma, with at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• The Business Analyst shall be a Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Business Analysts who graduated from Business School, Computer Science, Information Technology, and other Engineering discipline would be advantageous.
• The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.
• The Business Analyst shall be a Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224