Total 13,179 Others/Any support advisor job vacancies in Singapore

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Provide L1/L2 support and participate as a team lead or member in projects.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Draft and update technical documentation such as administration & user guides.
• Source for products/solutions and vendors/suppliers for required projects.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

Requirements:

• Diploma or degree in Computer Science or Information Technology
• CCNA certification is advantageous
• Minimum of 1 year of relevant experience in infrastructure system maintenance and optimization
• Expertise in enterprise networking, including implementation and support of WAN, LAN, and VPN optimization
• Proficient in managing Microsoft Server 2012 and newer versions, Microsoft 365, and Google Suite products/services
• Knowledgeable in internet architecture, including TCP/IP, DNS, DHCP, Proxy, and Firewall configurations
• Familiar with devices such as Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controllers
• Strong understanding of CyberRisk and CyberSecurity; experience with PDPA is highly desirable
• Experience with Veeam, VMware, and UNIX/Linux is advantageous
• Additional skills in API/web programming and database administration are a plus

To apply, please visit www.gmprecruit.com and search for Job Reference: 24953

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Key Responsibilities

• Lead production services for a geographically dispersed group, ensuring daily datacentre availability scheduling for both planned and unplanned maintenance across different production domains: Consumer Online, Mobile Banking, Payments, and Merchant Services.
• Oversee and review monthly maintenance requests, targeting less than 1% of requests causing unplanned customer impact.
• Approve or deny all change requests impacting the five highlighted production domains.
• Prepare comprehensive application deployment instructions, accounting for dependencies and operational capacity.
• Collaborate closely with Release Management for scheduling, technical assistance, and documentation related to code deployments, including emergency requests.
• Partner with various teams (network, application, workload management, problem management, and infrastructure support) to schedule updates and resolve ongoing issues.
• Establish communication windows with Line of Business representatives for planned outages.
• Participate in the OnCall Manager on Duty rotation, managing disruptions and providing updates to senior leadership during high-impact service interruptions.
• Orchestrate datacentre network traffic routing for operational activities, business continuity, and compliance.
• Collaborate with the Vendor Liaison group on vendor code changes and infrastructure deployments.
• Work with multiple stakeholders (Project Management, SMEs, Network/Infrastructure Architecture, etc.) to define and implement operational readiness routines for monitoring and managing datacentre traffic and outages.
• Design and develop deployment script templates and maintain a library of deployment plans.
• Collaborate with Application Delivery to design and implement deployment strategies using bank-approved tools.
• Serve as an escalation contact for frontline teams during critical traffic management actions to resolve production incidents.
• Generate change progress reports and escalations as needed for senior leadership.

Key Requirements

• Bachelor’s degree in a related field or equivalent experience preferred.
• Proven experience in production services or operations management, particularly in a datacenter environment.
• Strong understanding of change management processes and methodologies.
• Familiarity with the Software Development Life Cycle (SDLC) and deployment strategies.
• Excellent communication skills, with the ability to collaborate effectively across various teams and levels of management.
• Experience in managing and orchestrating datacenter traffic and application deployment.
• Knowledge of consumer banking routing mechanisms is preferred.
• Ability to analyze and resolve complex issues, providing timely updates to senior leadership.
• Strong organizational skills with a focus on detail and accuracy.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.

Job Scope:

Customer Care Ops

• Ensure quality and adherence to SOPs for case escalation and case management for Integrated programmes
• Update and enhance current SOP to enhance workflow, increase efficiency and improve customer satisfaction
• Assist in training and upskilling of client appointed centres and contact centre provisioned for Integrated programmes
• Measure and monitor customer satisfaction for escalated cases
• Coordination of regular meeting with stakeholders
• Assist to investigate and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience

Programme Support (Logistics Support)

• Assist to monitor inventory level at client appointed centres and all Tracker Distributors
• Ensure no discrepancy in client appointed centres and all Tracker Distributors’ inventory.
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Ensure timely and accurate submission of documentation and reports by client appointed centres and all Tracker Distributors, monitoring it on a daily, weekly, or monthly basis as required.
• Support post app release issues and rectifications, solutioning
• Provide logistics support for the customer care area and all Tracker Distribution Channels

Others / Adhoc Duties

• You may be assigned to other adhoc duties by the department. This may include supporting other administrative work.

Working Arrangement:

Contract Duration: 6 Months

Location: Outram Park

Working Hours: Mondays to Fridays:

Job Requirements:

• Good excel skills
• Customer care work experience
• Fresh graduate / with relevant work experience are welcome

EA License No.: 96C4864

Reg. No.: R22110485

Responsibilities:

• Act as the Subject Matter Expert for the Supply Chain Finance platform and ecosystem, providing support to bank users.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including tasks such as ticket creation, hosting weekly progress meetings for unresolved issues, and coordinating data extraction with internal teams.
• Provide in-depth support and troubleshooting for production incidents related to the Supply Chain Finance platform, coordinating with both internal and external stakeholders to conduct impact analysis, develop workarounds, and perform root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem.
• Responsible for the creation and maintenance of documentation, working with project teams to gather knowledge on new enhancements and releases within the Supply Chain Finance ecosystem.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during Disaster Recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Technology, Finance, or Economics.
• A minimum of 9 years of experience in application or system support, preferably within the finance industry.
• Strong functional knowledge of Supplier Finance, Accounts Receivables Purchase, and Dynamic Discounting products, including middle office and back-office operations like funding and payments.
• Familiarity with the Finshare Platform developed by Premium Technology.
• Experience in supporting enterprise applications, collaborating with various functions (developers, infrastructure, service desk), and working with business users.
• Solid understanding and proficiency in scripting languages such as DOS and Shell scripting.
• Demonstrate sound judgment when reviewing problems and making recommendations or decisions.
• Self-motivated with a strong work ethic, committed to delivering high-quality work within set deadlines.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24933

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Working Days: 5 days
• Working hours: 44hrs
• Location: Orchard
• Salary: $2500 - $3500

Responsibilities

Customer Service

- Deliver excellent customer service, cultivating a pleasant shopping experience for customers.

- Handle daily customer queries & feedbacks with prompt and fitting solutions

- Review and handle returns and exchanges in compliance with company policy

- Contribute creative ideas to build / develop strong regular clientele

Operations

- Support daily business operations of the retail store. (eg: cashiering function,

house-keeping)

- Ensure store presentation is consistent with brand image

- Assist in sales plans execution & participation in conjunction of marketing events & promotions.

Inventory replenishment

- Assist in visual merchandising whenever new stocks arrive, to provide optimal

shopping experience for the brand

- Work closely with the Store Manager & Assistant Store Manager to achieve KPI(s) and for any other store related matters

- Operates POS cash register & handles various payment mode with accuracy

- Communicates feedback gathered through in-store activities to supervisors

Other duties

- Perform any other ad hoc duties that may be assigned from time to time (eg:

Stocktake exercises)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Main Purpose of the Job:
The Parts Advisor (Parts Counter) sells parts over the counter and answer enquiries from
customers. He/she assists customers in selecting required parts in a friendly professional and
efficient manner via the electronic parts catalog. Guaranteeing customer satisfaction and loyalty
are top priorities. He/she is the main contact person to the technician in material request. He/she
reports to the Asst Parts Manager / Parts Manager.

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support II team member in Corporate Sector, Enterprise Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Given the critical role JPMC plays in the world economy, Business Resiliency remains a key area of focus for the firm. Enterprise Technology (ET) Business Resiliency (Incident/Crisis) Management (ETCM) is responsible for providing dedicated support to the eight sub-LOB(s) within ET (inclusive of assets not limited to employees, process, and functions) so that it can swiftly adapt and respond to a disruptive event be that local, regional, or global in order to maintain our owned Essential Services whilst safeguarding people, assets and the reputation of JPMC. You'll be responsible for stakeholder communication and client relationship management. You'll use your critical thinking skills to establish the team's functional goals and set priorities and objectives that align with our overall strategy. You'll coach, manage and mentor people, both in-house and in working collaboration with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. Global network.

Job responsibilities

• Assess events for disruption to Enterprise Technology (employees, processes, and functions), subsequent stakeholder communications and escalation where required

• Collaboration across Enterprise Technology Sub Lines of Business to gather feedback on impacts of disruptions that require invocation of the Crisis Management Process

• Support execution of the Firmwide Business Resiliency policies and standards, partnering with stakeholders and Firmwide resiliency teams

• Support the annual Resiliency testing schedule across a number of exercises - Common Invocation Point, REPAVE and Modern Isolation Tests”

• Participate in the centralized Firmwide Simulation Utility (FSU) which demonstrates End-to-End resilience of plans which support the recovery of Essential Services, against impact tolerances.

Required qualifications, capabilities, and skills

• BS/BA degree in related disciplines

• Minimum 3 years of experience in business resiliency, crisis management, operational risk or global security/intelligence function

• Experience in making data driven analytical judgements that support the end-to-end Business Resiliency Incident / Crisis lifecycle

• Demonstrated experience working closely with, and across, multiple teams in a global organization; ability to build relationships both from a customer and technical point of view

• Ability to carry out complex tasks under time pressure, while maintaining a high level of attention to detail and accurate work

• Analytical thinking- thinking through problem in a systematic way

• Initiative - self-motivated, able to realise the need for change and seek feasible solutions culminating in process grounded recommendations

• Proven ability to communicate effectively, both written and orally, to ensure effective communications, whilst remaining conscious of the audience tailoring messaging to maximize impact

• Self-starter and independent execution

• Timely escalation of critical and/or complex issues as required

Preferred qualifications, capabilities, and skills

• In date Certificate of BCI (CBCI) Examination

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ad5521b787cc94cf19aff412a3cb402e

#NEW# Global IT Support (L1-L2) - 12 Months (Weekend)

Location: Singapore
Shift Pattern: Weekends (7:30am – 4:00pm) + Weekdays (10:30am – 7:00pm, 3 days a week)

We are seeking an IT Support Specialist to provide comprehensive IT support across our client's firm both locally and globally. You will manage IT hardware, deliver timely support, and ensure adherence to service levels. The role focuses on resolving IT issues swiftly, with a strong emphasis on a first-time resolution strategy.

Key Responsibilities:

• Provide and manage office IT services and hardware, ensuring adherence to set procedures and policies.
• Offer first-line application support (e.g., productivity tools, business applications) to resolve or escalate issues.
• Record, diagnose, monitor, and resolve IT requests and problems through the call management system.
• Collaborate with external vendors, monitor IT systems, and maintain communication with global support centers.
• Manage local office IT queues and assist in project management as required.
• Assist in training, inductions, and user administration tasks.
• Perform out-of-hours tasks when needed.

Shift Details- Important :
This role includes weekend shifts (7:30am - 4:00pm) and 3 weekday shifts (10:30am - 7:00pm) from Monday to Friday. During British Winter Time, shifts will adjust by one hour. Working in the office is vital for experience and aligning with company culture, with 50-80% of time spent on-site.

Key Skills & Experience:

• 3+ years of professional experience as an IT L1-L2 Support Engineer
• Strong troubleshooting skills in operating systems (Windows, macOS), network connectivity, and hardware/software issues
• Proficiency in user account management (Active Directory), remote desktop support, and ticketing systems (e.g., ServiceNow)
• Familiarity with productivity tools like Office 365, basic scripting (PowerShell), and security protocols
• Excellent customer service skills and experience in technical documentation
• Ability to work independently with minimal supervision
• Experience supporting MS Office applications and handling IT equipment
• A service-oriented mindset with strong communication skills
• Proficiency in English (additional languages are a plus)

Please contact [email protected] for more information

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

• Working location: Hillview
• Salary: $2,800 - $3,000 + Commission + Annual Performance Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

PES is an international services company providing Project Management, Construction Management, Commissioning & Qualification and Automation services to our clients in the pharmaceutical, nutritional and related sectors.

With offices across Europe, Asia and US, our core focus is on consistently delivering high-quality outcomes for our multinational clients.

This focus, and our people's experience in delivering consistent quality results for our clients over the past 20 years has been key to our success to date.

We are currently looking for a Production/Operations Support Engineer – Hybrid Support to join us on a contract role to help us deliver various projects in the Life Sciences Industry.

Key Attributes/Responsibilities

· Respond to unusual production situations and emergencies, such as process outages, critical alarms, or equipment failures.

· Diagnose problems and take immediate corrective actions or carry out manual interventions alongside the Manufacturing supervisor or delegate to restore normal operations and prevent safety or quality incidents.

· Collaborate with the production team to ensure stable production processes and effective operations.

· Identify opportunities for operational improvements and implement optimization strategies.

· Assist Standard Users with system-related questions and issues – PCS7 Systems.

· Provide support to manufacturing operations outside regular office hours, addressing urgent requests and ensuring timely issue resolution.

· Be prepared to work on holidays and overtime as necessary, and adjust your schedule to meet production demands.

· Participate in manual intervention remediation projects, identifying, implementing, and executing tests for changes made to the system.

· Adhere to applicable EHS requirements and maintain a commitment to fair and respectful interactions with others.

We are currently looking for candidates in Singapore. The candidate will be required to support during the weekends.

If you'd like to find out about this opportunity or any other opportunity, please forward your CV to Sruthi Srikanth ([email protected]).

If you would like to find out about the latest Jobs and Projects we are involved in then do follow us on LinkedIn: https://www.linkedin.com/company/processengineeringspecialists/mycompany/

PES International operates as an equal opportunity employer. No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role.

• Location: Bukit Batok
• Working Days: 5 Days
• Working hours : 9am - 6pm
• Salary : SGD2,900- $4,000 (not inclusive of transport allowance, bonus/commission)
• Allowance Transport: SGD500 min (applicable if you have own car), otherwise reimbursement

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Responsibilities:

• Responsible for product management for the product we are distributing
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Prepare and present application/ solution proposals according to customer requirements
• Provide technical, application/ Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
• Provide product training and conduct product demonstration to customers
• Work closely with sales team to maintain existing customers’ relationship.
• Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.

Job Requirements:

• Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics
• Training on products will be provided
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• 1 – 2 years experience

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Company: Accounting Firm

Location: Central (5 minutes walk from MRT Station)

Position: Company Secretary (Job ID: 19348)

Job Description:

- Prepare and draft meeting minutes accurately and promptly.
- Handle company registration processes and related administrative tasks.
- Prepare and manage necessary documentation.
- Provide support to lawyers when required.
- Perform other ad-hoc duties as assigned by management.

Job Requirements:

- Minimum 3-5 years of Company Secretarial experience is preferred.
- Experience in a tax services firm/law firm or similar industries will be advantageous.

Interested applicants please send your resume to Jing Ling, jingling at pasona.com.sg with email subject header "Job Application for Company Secretary (Job ID: 19348)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

• Location: Bukit Batok
• Working Days: 5 Days
• Working hours : 9am - 6pm
• Salary : SGD2,900- $4,000 (not inclusive of transport allowance, bonus/commission)
• Allowance Transport: SGD500 min (applicable if you have own car), otherwise reimbursement

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Responsibilities:

• Responsible for product management for the product we are distributing
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Prepare and present application/ solution proposals according to customer requirements
• Provide technical, application/ Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
• Provide product training and conduct product demonstration to customers
• Work closely with sales team to maintain existing customers’ relationship.
• Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.

Job Requirements:

• Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics
• Training on products will be provided
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• 1 – 2 years experience

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to JP Morgan as Southeast Asia Single Coverage Banker where you will support and manage all aspects of client relationships across the team. The region remains a key center for growth, presenting significant opportunities for our partners and us to develop and broaden our businesses together. We seek a high caliber candidate to join our team.

Job Summary:

As a Wealth Management, Single Coverage Client Advisor, Vice President in the South East Asia Market team at JP Morgan, you will be responsible for supporting and managing all aspects of client relationships across the team. You will operate in both banker and investor capacity, handle and coordinate with various teams on account inquiries and investment-related aspects, and deliver strategic messages to your portfolio. You will also collaborate with other team members to provide high-quality client service and ensure compliance with all regulatory and internal policies.

Job Responsibilities:

1. Support and manage all aspects of client relationships across the team; develop and maintain long-term relationships through professional/personal networks and contacts.

2. Operate in both banker and investor capacity, and handle/coordinate with various teams on both overall account inquiries/maintenance as well as on investment-related aspects.

3. Articulate and deliver strategic messages to their portfolio, prepare presentations and proposals, and take both solicited and unsolicited orders in all asset classes. Update clients regularly on markets, portfolio performance, investments opportunities, risks.

4. Partner with the client including (but not limited to) updating Know Your Client (KYC) information, client suitability profile, hosting client meetings, monitoring funds/asset transfer and handling client ad-hoc queries.

5. Collaborate with the other integrated team members to provide a high quality of client service.

6. Keeping track of Clients, Assets Under Management (AUM) and Revenues using our internal systems; periodic calculation of account performance.

7. Work together with other teams in meeting all compliance, regulatory, risk management, operational, and due diligence requirements and compliance with internal policies.

Required Qualifications, Skills And Capabilities:

1. Bachelor’s degree or equivalent in any discipline

2. Minimum 7 years’ experience in wealth management space, along with strong client and stakeholder management skills is required.

3. Understand and have working knowledge of the private banking key regulatory and control environments that are relevant to the team and be able to manage the accounts accordingly.

4. Proven client management skills and effective communication skills (oral and written) who can positively engage and influence clients as well as internal stakeholders.

5. Strong organizational and prioritization skills

6. Operate with a high level of integrity and risk awareness.

7. Must be a team player and able to work with different business functions across the bank.

8. As the role is an important contributor to the strategy of JP Morgan, comfort and experience working with and reporting to senior management is required.

Preferred Qualifications, Skills And Capabilities:

1. Appropriate local regulatory qualification and licenses preferred. However, if you do not possess an existing Representatives Notification Framework (RNF) Register in Singapore, you will be required to sit for Client Advisor Competency Standards (CACS) Paper 1 & 2, in order to get registered as a Representative with Monetary Authority of Singapore (MAS) for the private banking industry.

2. Strong knowledge of local regulatory policies and guidelines.

3. Strong knowledge of relevant financial markets and instruments.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=dfe77ff43b7f76a0e8987017e6865252

We are seeking a skilled Information L3 Infrastructure / Endpoint Support Engineer fluent in Mandarin (spoken, written, and reading in both Simplified and Traditional Chinese) to support users primarily in Hong Kong and mainland China (Shanghai & Beijing). This role requires effective communication with users who may not speak English, ensuring clear understanding and adherence to IT protocols. Experience in a legal or law firm environment is highly advantageous. The position will be responsible for the configuration, maintenance, and overall health of IT infrastructure, managing desktops, workstations, and endpoints such as laptops, desktops, VDI, and mobile devices.

Responsibilities:

• Provide dedicated support for users in Hong Kong and mainland China, ensuring all communication is clear and meets company IT standards.
• Implement and maintain endpoint patching and provisioning systems (SCCM, Intune, MDT) to ensure all devices meet standards, are updated, and maintained throughout their lifecycle.
• Manage and provision virtual desktop infrastructure in Azure VDI/Citrix, maintaining resources like gold images and deployment repositories, and supporting L3 issues for end users.
• Develop and use scripts and PowerShell applications to automate various System Admin functions.
• Package and deploy software as required, in line with new releases and project needs.
• Serve as an escalation point for Level 3 engineering issues, working closely with teams in Architecture & Engineering and Local IS Support.
• Document system processes, modifications, and upgrades, maintaining comprehensive and up-to-date documentation.
• Participate in systems development and the integration of new and existing systems, following best practices for business continuity.
• Stay current with new technology trends and evaluate which solutions can meet business and system requirements.
• Contribute to the development and implementation of IS policies, including security, disaster recovery, and operational standards.
• Provide Level 3 support for a range of technology solutions, including Office365, SCCM, VDI, and desktop applications.
• Take part in special enterprise-wide assignments, sharing leadership responsibilities within the team.
• Assist in maintaining open communication with senior IS management to ensure timely updates on projects and status.
• Operate within policies, supporting the Information Security team, and resolve issues related to project deadlines and workloads.

Skills & Experience:

Required:

• Fluency in Mandarin, with strong written and spoken abilities in both Simplified and Traditional Chinese.
• 2+ years of experience in enterprise-class technology environments, ideally within multi-office settings.
• Proficiency with Microsoft SCCM, Intune, Office365 Suite, AzureVDI, Citrix XenApp, and VDI.
• Strong knowledge of MS Enterprise suite, Windows Server roles (Active Directory, DNS, DHCP), and networking fundamentals (TCP/IP, VLANs).
• Powershell scripting skills; DevOps knowledge is a plus.
• Availability for an on-call rotation requiring 24-hour support coverage.

Preferred:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Law firm or professional services experience.
• Certifications in Litera Suite, Endpoint Backups (OneDrive, Druva), or Mac OS familiarity.

If you’re an experienced desktop and endpoint engineer looking for a challenging role with a dynamic team, we encourage you to apply!

Please contact [email protected] for more information

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

• Well Established Company
• Basic $2600 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Lorong Chuan
• Working days: Monday to Friday
• Working hours: 8:45am – 6pm

Job Responsibilities:

• Process and submit daily sales orders, promotional forms, listing forms, and price increase forms accurately and efficiently
• Assist the Head of Sales in tracking and generating daily sales reports, including sales figures and trade expenses
• Liaise with the Marketing team to obtain high-resolution product pictures for the sales team as and when required
• Liaise with Marketing and Warehouse teams for roadshow and atrium matters
• In charge of calculating commissions and incentives for promoter team
• Update ordering forms as needed to reflect any changes to customer orders
• Process GWP (Gift With Purchase) forms for approval
• Process product exchange forms if necessary
• Manage customer returns, ensuring a smooth and efficient process
• Coordinate promoter schedules with the Senior Promoter Executive as and when required to ensure sufficient daily manpower at sales outlets
• Compile competitor newspaper advertisements for market analysis
• Consolidate photos of competitor and company displays received from merchandisers
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Supply Chain or relevant field with preferably of 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Position: Admin & Sales Support Executive

Salary: SGD2,500 - SGD3,500

Location: Singapore, UBI

Are you an organized and customer-oriented individual looking to kickstart your career in a corporate office environment? We have an exciting opportunity for you to join our team as an Admin & Sales Support Executive.

Key Responsibilities:

• Assist in preparing simple sales quotations (training will be provided).
• Assist in updating quoted sales opportunities into sales funnel reports using cloud software.
• Assist in order processing and delivery coordination.
• Support the sales and service delivery team in daily operations and act as a liaison between departments for sales order delivery.
• Communicate with suppliers and customers to ensure the prompt completion of every sales order.
• Provide excellent customer service by conducting timely follow-ups via email and/or phone calls after delivery or service completion.
• Offer additional administrative support, including filing, ordering office supplies, and managing office amenities as needed.

Requirements:

• Minimum qualification of Diploma
• At least 1 year of relevant working experience in a corporate office environment (applicants with a background solely in retail will not be considered).
• Proficiency in MS Office applications (Excel, Word, Outlook).
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking clients.
• Positive work attitude, trustworthiness, and a willingness to learn.
• Attentive and adaptable in a fast-paced working environment.
• Immediate availability or a short notice period will be a significant advantage.

How to Apply: If you meet the above requirements and are eager to contribute to a dynamic team, we encourage you to apply! Please send your resume along with a brief cover letter to [email protected]. We look forward to welcoming a dedicated Admin & Sales Support Executive to our clients

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a part of the Enterprise Support Team, you’ll spend most of your time interacting directly with our users and ensuring that they have a stellar Stripe experience.

What you’ll do

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email
• Own and managed business critical escalations and incidents
• Become the expert in all Stripe products, deeply understanding our processes and workflows in order to resolve user issues
• Manage a small portfolio of users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders
• Work with Engineering and other Operations teams to diagnose and solve technical user problems
• Develop relationships with users and identify opportunities to improve support and overall experience with Stripe
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations

Responsibilities

Casework

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email and occasionally by call
• Become the expert in all Stripe products & how our largest users use them with their unique integrations, in order to comprehensively resolve user issues with context-aware support
• Iterate & improve service delivery for business critical escalations in order to delight our largest users who value quick resolution and proactive communication

Support Partner/Projects

• Manage a small portfolio of 1-2 users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders. These users are either new to Enterprise support or are a heavy user of support
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations
• Identify and lead initiatives across our 5 pillars (Prevention, Availability, Effectiveness, Satisfaction, Effortlessness) to enable the team to provide a best-in-class support experience to our largest users at scale

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Embodies an empathetic, user-first mindset and embodies Stripe’s operating principles
• Has exposure to or experience with managing relationships with large, exceptionally complex/senior level stakeholders
• Exhibits an investigative mindset, strategic thinking, high attention to detail, and cross-functional coordination skills
• Can demonstrate technical aptitude, having experience with data analysis or use of technical tools to troubleshoot user issues
• Has demonstrated ability to problem solve with minimal guidance in a rapidly changing environment
• Has exceptional written, verbal, and presentation-based communication skills and the ability to translate complex solutions to users simply and clearly
• Will work willingly at least two weekend days per quarter, and two holiday days per year - you’ll receive a weekday off of your choosing the week following a weekend shift

Preferred qualifications

• Prior experience with or exposure to SQL, Tableau, Hubble and APIs
• Some background experience in account management, customer experience, program management or project management
• Comfortability learning new functions and features of technical products
• Experience leveraging root-cause analyses to make data driven decisions
• 
  

Hybrid work at Stripe
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

You will join the Global Maps Data Collection Team in supporting warehouse management and data collection projects.

Job description:

• Support Maps data-collection projects and running tasks in compliance with Maps Field Operations processes.
• Manage vendor requests, warehouse inventory, and timely delivery of devices and equipment.
• Communicate and collaborate with internal teams/external partners to manage vendor requests, warehouse inventory, etc.
• Review collection data and facilitate performance reporting.
• Develop documentation and drive process improvements.

Requirements:

• Experience in warehouse management.
• Possesses operations, project management and inventory management skillsets.
• Ability to follow instructions and protocols.
• Self-driven individual with excellent time and project management skills and sense of urgency.
• Be willing to manage physical hardware/equipment by arranging calibration, mantaining inventory records
• Detail-oriented with excellent organizational skills and the ability to manage large datasets.

Job Description

We are seeking a Technical Support Assisitant with a background in AI, Computer Science, or Programming to join our team.

This individual will undergo comprehensive training to gain in-depth knowledge of AI/Robotics’s products and act as the primary technical support resource for customers. The role involves providing hands-on training, troubleshooting issues, and serving as a liaison between our customers and technical teams. Additionally, this position will contribute to the development of educational content, ensuring that our products can be effectively integrated into the learning process.

Key Responsibilities:

• Product Expertise

• Customer Training and Support

• Curriculum and Content Development

Qualifications and Skills:

• Background in AI, Computer Science, or Programming (Degree preferred)

• Proven experience in technical support, customer service, or educational technology roles.

• Strong problem-solving skills, with a technical and customer-focused mindset.

• Excellent communication skills for effectively conducting training and support sessions.

• Familiarity with the AI, STEAM, programming education, and open-source hardware industries.

• Proficiency in graphical programming software, with knowledge of Python, C/C++, and ROS as a plus.

Preferred Experience:

• Experience with educational institutions or tech products for learning environments is a plus.

• Prior experience in curriculum development or technical writing is an advantage.

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight-saving time in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm

• Afternoon:2pm-11pm

• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Performing all run activities in respect of the firm’s process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– Firm’s process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

• Managing knowledge within the team

– Share the knowledge within teams

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Job Requirements:

– The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

– Experience in a banking environment is a plus.

– Minimum 3 years of experience with UNIX environments

– Minimum 3 years of experience in scripting languages such as Python, Powershell

– Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

– Experience with task schedulers such as Control-M

– Good understanding of IT ecosystems and application architectures

– Knowledge about : CICD pipelines, ITIL practices, Agile practices, Lean, Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

The applicant is responsible for supporting the effective planning, reporting, and financial oversight of the Technology Group (TG) projects and initiatives. This role focuses on driving governance processes, ensuring alignment between strategic IT plans, and maintaining robust financial management practices. The individual will work closely with internal teams to execute financial reporting, project planning, and budgeting activities across the organisation

Responsibilities

1. IT Planning & Governance

• Project Pipeline and Portfolio Management: Support the development and reporting of the TG project pipeline,

including tracking and analysing project performance and key deliverables.

• Business-As-Usual (BAU) Reporting: Assist in preparing BAU performance reports for ongoing TG initiatives and align with overall strategic goals.

• Manpower Planning: Contribute to manpower planning processes, ensuring adequate staffing for IT projects and initiatives based on current and future needs.

• Transformation Office Support: Assist in activities related to the TG Transformation Office, helping to align project governance with the Digital Government Blueprint and other long-term strategic plans.

• Governance Frameworks: Assist in the implementation of IT governance frameworks to ensure compliance with organisational policies and standards.

2. IT Financial Management

• Budgeting and Financial Planning: Support the preparation of TG’s annual financial budget, working with divisions to ensure accurate forecasting of project costs and IT resource allocation.

• Financial Reporting: Assist in tracking financial performance across TG projects, including monthly and quarterly reporting on expenses, revenue, and capital expenditures.

• Asset Ownership and Management: Support the implementation of TG’s asset ownership framework, tracking and managing IT assets, ensuring accurate financial records are maintained.

• Workday Data Management: Assist in the management and maintenance of the TG Workday data management framework, ensuring financial data is accurate, updated, and aligned with TG project objectives.

• Expense Tracking and Forecasting: Collaborate with divisions to execute monthly financial forecasts, tracking variances and ensuring budget adherence.

Requirements:

• Min. 5 years of experience in IT governance, project planning, or financial management.

• Strong understanding of IT project planning, governance frameworks, and financial reporting.

• Experience in financial budgeting, expense tracking, and project portfolio management.

• Familiarity with financial and resource management tools (e.g., Workday) and IT budgeting frameworks.

• Excellent organisational, analytical, and communication skills.

• Ability to manage multiple priorities and work with cross-functional teams.

Key Skills:

• IT Project Planning and Governance

• Financial Budgeting and Reporting

• Data Management and Financial Systems (Workday or similar)

• Stakeholder Collaboration and Communicatio

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Job Description

1. Programme Design and Implementation

•  Organize and manage activities during student engagement programme (e.g., Reintegration Programme, The Catalyst Programme, After-School Engagement) during term time.
• Organize and manage activities at the school’s after-school engagement centre, ensuring they are meaningful and engaging for students.
• Develop holiday programmes during school breaks to maintain student engagement

2. Student Supervision and Support

• Supervise students during activities, ensuring safety and positive interactions.
• Help manage and guide students towards building positive peer relationships and social-emotional competencies.
• Monitor and track student participation, following up with school personnel on non-participation.

3. Mentoring and Guidance

• Mentor identified students with a focus on goal-setting, academic support, and building social-emotional learning (SEL) competencies.
• Collaborate with teachers-in-charge to equip students with the relevant skills and values.

4. Resource Management and Activity Preparation

• Ensure the provision and preparation of necessary materials for all student engagement activities.
• Engage students in maintaining the designated after-school engagement room, ensuring it is conducive for activities.

5. Monitoring and Reporting

• Provide termly evaluations of the programmes, collecting feedback from students and preparing reports for school.
• Share updates and progress on student participation and programme impact for ongoing monitoring and improvement.
• Ensure adherence to the school’s code of conduct during all activities.

6. Collaboration with School Personnel

• Work closely with school personnel to provide follow-up support for students needing additional help, including connecting students with community resources.
• Assist with other school-wide initiatives that support the holistic development of students through uplift efforts.

7. Review and Improvement

• Conduct a review of the student engagement programme at the end of the academic year, recommending improvements for future implementation.

Work Schedule:

• Salary: up to $3,300 per month
• Contract Period: 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Yio Chu Kang
• Working days: Mon to Fri
• Working hours: Mondays to Thursdays: 8:00am to 5:30pm, Fridays: 8:00am to 5:00pm, inclusive of 1hr lunch break

*Service not required on Saturdays, Sundays and gazetted public holidays*

Job Requirement:

• Diploma, Degree, or relevant certification from recognized local or international institutions or certification boards in: Social Work, Psychology, Education, Youth Work, or a related field.
• Has at least 2 years of experience working with youths.

EA License No.: 96C4864

Reg. No.: R24121728