Total 30 Senior Executive support advisor job vacancies in D20 Bishan, Ang Mo Kio

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

· Support and coordinate with sales and operation department for document processing.

· Processing job sheet for daily issuing of invoice.

· Resolve outstanding matters with client accounts.

· Perform administrative, office support to ensure smooth running of daily office operations.

· Perform general clerical duties.

· Stock accountability

· General office upkeeping.

· Other Ad-hoc duties as assigned.

. 5 days work (Monday - Friday).

. Good working environment.

. Nearby Yio Chu Kang MRT.

· Support and coordinate with sales and operations for document processing.

· Processing job sheets for daily issuing of invoices and quotations.

· Resolve outstanding matters with client accounts.

· Perform administrative and office support to ensure smooth running of office operations.

· Perform data entry and general clerical duties, including stock accountability.

· General office upkeeping.

· Other ad-hoc duties as assigned.

. Good working environment.

. Near Yio Chu Kang MRT station.

1. Advise appropriate service/repair requirements to meet customer needs
2. Act as a key communication link between customers and workshop to assure responsiveness
3. Assist customers in checking-in and out of their vehicles from the workshop
4. Monitor job progress and update customers on repair status
5. Follow-up and ensure overall customer satisfaction with the work performed
6. Effectively handle multiple priorities, organise workload, meet deadlines and perform detailed daily record keeping and reporting
7. Always ensure to fulfill the task assigned by management
8. Achieve high service level through various action plans constantly
9. Provide excellent customer service to customers
10. Any other ad hoc duties assigned

Job Responsibilities:

• Provide technical expertise support to customers and internal team members
• Responsible on in-house application, customer application and development support
• Involves providing direct technical support to customers at their location.
• Conduct training sessions for customers / internal employees on how to use and maintain the products or services the company provides.
• Provide support to the engineering and quality assurance teams within the organization

Job Requirement:

• Bachelor’s Degree in Material/Mechanical Engineering or equivalent practical experience, Master’s degree will have an advantage
• At least 5 years of experiences in Semiconductor
• Good knowledge of wire bonding operations and concept
• Wire bonding hands-on experience is needed
• Possesses with good presentation skill, DOE skills are essential
• Minimum supervision and should have good communication skill with customers
• Willing to travel to oversea for customer on-site support

Sales Support/Admin Executive

Sales support administrators provide administrative support to sales teams. Their duties include answering the phone and replying to emails, scheduling appointments, keeping sales records, and preparing sales contracts and agreements. They may be required to research potential customers and sales strategies.

Duties

• Answering and screening internal and external phone calls and email.
• Scheduling appointments for the sales department, service providers, suppliers, and customers.
• Maintaining and updating supplier, sales, and customer records.
• Keeping track of the sales team’s communication with customers.
• Preparing and filing sales invoices and quotations.
• Liaising with other departments on administrative matters of mutual importance.

Requirements

• Demonstrable experience in sales support administration, or similar.
• Familiarity with sales contracts and agreements.
• Good written and communication skills.
• Proficiency with MS Office.
• A team player who can also work independently.

Key Responsibilities:

1. Provide timely and effective technical support for application-related incidents and service requests.

2. Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

3. Monitor application performance, identify bottlenecks, and implement performance enhancements.

4. Conduct root cause analysis for recurring issues and implement preventive measures.

5. Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.

6. Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

7. Participate in application deployment and release management activities.

8. Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

9. Support UAT and Interface Testing

Requirements:

1. Must have minimum 5 years experience.

2. Strong technical knowledge and experience in supporting enterprise-level applications.

3. Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

4. Experience with databases and SQL query language.

5. Familiarity with software development life cycle (SDLC) and ITIL principles.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel

Responsibilities

• Provide administrative support, undertaking clerical tasks such as typing, filing, making phone calls, data entry, handling email, etc.
• Preparation of reports.
• Maintain in-house computers
• Install, configure, and troubleshoot hardware and software systems
• Any ad-hoc administrative duties as assigned.
• Report to Admin Manager and Director.

Requirements:

• Diploma in any field.
• Competent in Microsoft Excel and Words.
• Experience as an IT Systems Administrator
• Good interpersonal skills and able to work independently.
• Able to commence work immediately or on short notice

Interested applicants, please send detailed resume together with current and expected salary

Job Description:

• PC setup & troubleshooting, application setup & configurations for end-users
• Oversee the IT infrastructure and equipment which includes Print server, Desktops, Laptops & windows workstations
• Managing Active Directory, DNS, DHCP, IP Addressing, Group Policy
• SCCM Asset Management, WSUS Server & Patch Management
• Assist in maintenance of anti-virus platform for servers and client PCs, conduct test and deployment of Microsoft patches for servers and clients
• Review and monitor the IT infrastructure to ensure that it is secure and optimized
• Support network & server of the company, plan, recommend and implement improvement to the IT infrastructure of the company
• Perform Backup & Restoration
• File Server Access Management, Firewall and Security Administration
• Other Ad-hoc duties as assigned

Job Requirements:

• Candidate must possess at least Bachelor's Degree in Computer Science, or Information Technology
• Preferably have 3 years of experience in IT operations, PC Support & Troubleshooting, infrastructure, network administration and end user support.
• Experience in Desktop, Laptop Support & Troubleshooting, O/s & Application configuration
• Experience in Windows10, Routers, Firewall, Switches, Wireless communication, WAN, FTP, Proxy
• Willing to perform Overtime

We regret that only shortlisted candidates will be notified.

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact

The role as an Integrated Logistics Support (ILS) Engineer, to be part of the Systems Engineering Team to play a pivotal role in ensuring the effective and efficient operation of training and simulation project systems by integrating logistics considerations throughout its lifecycle.

This role requires a blend of technical expertise, analytical skills, and project management capabilities to support the planning, development, implementation, and sustainment of logistics support solutions.

Be Part of Our Success

• To assume the lead role of ILS Lead / Engineer for the assigned projects
• Logistics Planning: Develop comprehensive logistics plans in coordination with project managers and stakeholders to ensure seamless integration of logistics support throughout the system lifecycle
• Configuration Management: Manage configuration baselines and ensure that logistics requirements are integrated into the overall configuration management process
• Supply Chain and Obsolescence Management: Collaborate with partners, suppliers, and original equipment manufacturers to optimize inventory levels, minimize lead times, ensure timely availability of spare parts and materials, and to trigger discussion for solutions to equipment that are reaching end-of-life
• Reliability Engineering: Analyse system reliability data to identify trends, failure modes, and opportunities for improvement to enhance system availability and performance
• Maintenance Planning: Develop maintenance schedules, procedures, and strategies to minimize downtime and maximize system availability while optimizing maintenance costs
• Technical Documentation: Oversee the development and maintenance of technical documentation, including manuals, training materials, and support documentation, to facilitate effective operation and maintenance of the system
• Training and Support: Coordinate training programs and provide technical support to end-users, maintenance personnel, and other stakeholders to ensure proficiency in system operation and maintenance tasks
• Life Cycle Cost Analysis: Conduct life cycle cost analyses to assess the total cost of ownership and identify opportunities for cost reduction and performance improvement throughout the system lifecycle
• Risk Management: Identify logistics-related risks and develop mitigation strategies to minimize potential disruptions to system operation and support activities
• Continuous Improvement: Drive continuous improvement initiatives to enhance logistics processes, optimize resource utilization, and streamline logistics support activities

Qualities We Value

• Demonstrate ability to quickly understand and apply technical concepts principles to solve problems with strong analytical and problem-solving skills
• Good interpersonal, organisational and communication skills
• Knowledge of logistics and supply chain management principles
• Practical understanding of ILS standards and experience and reliability engineering concepts
• Ability to work independently and collaborate effectively in cross-functional teams
• Ability to prioritize and manage time on multiple simultaneous projects
• Experience in defence, vehicle, aerospace, marine or other complex systems environments will be an advantage
• Applicants with more than 2 years of relevant experience may be considered for more senior positions

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Working location is in Ang Mo Kio and occasionally travelling is required

Company’s Profile:

Our client is a leading commodity shipping and vessel management company with established key partnerships across the region and internationally and are now looking for an IT Support Executive to join their dynamic and fun-loving team!

Work location: Alexandra

Working hours: Monday – Friday, 9am – 6pm

Job Responsibilities:

• Update Company’s IT Policy and ensure compliance
• Provide day to day IT support to end-users within the company
• Provide IT support for Vessels via remote tools or vessel visit if required
• Support and ensure normal IT server operations within the company and vessels
• Maintain and update Office Hardware inventory
• Administer Company's Marine ERP's
• Ensure that backup and replication is done for ERP's and office servers
• Collaborate with other Business Units on new technological needs or expand uses for existing technologies to increase functionality or efficiency if required
• Arrange or conduct IT training for new users or technologies
• Coordinate with vendors and service providers when required
• Maintain/create user documentation and training materials
• Actively explore and deploy new software/hardware, unit standards, policies and procedures and effectively manages to achieve them when required

Requirements:

• At least 5 years’ IT support experience in shipping companies
• Basic SQL Knowledge to run/apply queries
• Education qualification in Information Technology or equivalent
• Good communication skills to work with internal and external stakeholders

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our USV team. The successful candidate will be responsible for supporting various administrative requirements, including generating quotations, managing ES accounts, raising purchase orders, performing goods acceptance, and generating ROP. Additionally, the role involves liaising with external contractors such as STEML, STELS, and other subcontractors as needed.

Key Responsibilities:

• Generate quotations for various projects and services.
• Manage and maintain ES accounts.
• Raise purchase orders and ensure timely processing.
• Perform goods acceptance and ensure compliance with quality standards.
• Generate ROP and other necessary documentation.
• Liaise with external contractors, including STEML, STELS, and other subcontractors, to ensure smooth project execution.
• Provide administrative support to the Sea Guardian and Wakeboard O&S teams as required.

Qualifications:

• A background in engineering is required. Diploma.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Additional Information:

• This position requires frequent access to confidential information and occasional access to secret information.
• The candidate must adhere to all security protocols and guidelines.

Company’s Profile:

Our client is a leading commodity shipping and vessel management company with established key partnerships across the region and internationally and are now looking for an IT Support Executive to join their dynamic and fun-loving team!

Work location: Alexandra

Working hours: Monday – Friday, 9am – 6pm

Job Responsibilities:

• Update Company’s IT Policy and ensure compliance
• Provide day to day IT support to end-users within the company
• Provide IT support for Vessels via remote tools or vessel visit if required
• Support and ensure normal IT server operations within the company and vessels
• Maintain and update Office Hardware inventory
• Administer Company's Marine ERP's
• Ensure that backup and replication is done for ERP's and office servers
• Collaborate with other Business Units on new technological needs or expand uses for existing technologies to increase functionality or efficiency if required
• Arrange or conduct IT training for new users or technologies
• Coordinate with vendors and service providers when required
• Maintain/create user documentation and training materials
• Actively explore and deploy new software/hardware, unit standards, policies and procedures and effectively manages to achieve them when required

Requirements:

• At least 3 years’ IT support experience in shipping companies
• Basic SQL Knowledge to run/apply queries
• Education qualification in Information Technology or equivalent
• Good communication skills to work with internal and external stakeholders

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Responsibilities:

• Compile and analyze operational data to review KPIs and suggest process improvements.
• Update and maintain departmental documentation, including SOPs
• Conduct in-house training sessions.
• Investigate service gaps and instances of non-compliance, recommending and implementing remedial actions.
• Conduct tests on operational systems to ensure they are efficient and effective.
• Perform administrative tasks as needed to support departmental functions.

Requirement:

• Diploma in Statistics / Business Administrative or related discipline
  (Other qualifications with relevant experience may be considered)
• Familiar with Microsoft Office Applications
• Analytical & Problem solving
• Forecasting / Simulation
• Eye for detail
• Presentation skills
• Resourceful and initiative

Key Responsibilities:

• Provide Technical Support to Sales Team when required
• Attend to site mock up / trade demo
• Technical troubleshooting and follow up with project sales and recommend new solutions.
• Monitor and update validity of testing report & material listing validity with HDB and SGBC & SDS
• Liaise with laboratory & project site with all the testing requirement.

Skills & Qualifications:

• At least 5 Year(s) of working experience with construction environment in the dealing with contractors & architects. Prepacked cementitious material background will be added advantage.
• Good Knowledge & Experience with application of Waterproofing , Structural Grouting, and Tile Adhesives product range & architectural finishing prepacked cement products..
• Proven ability to independently conduct site trade demo and attend to Technical Meeting on site
• Passionate and positive, can-do attitude, aggressive , proactive and good self-discipline is the key
• Computer literacy

Benefits:

• Basic Salary $3800 -$4500
• Medical Insurance and Dental Benefit
• yearly performance bonus

Interested applicants who are self-driven and motived with relevant experience are invited to send your resume to [email protected] or whatsapp latest CV to 82012213.

We regret that only shortlisted candidates will be notified.

Provide top-quality service to customers before and after sales and ensure customers’ satisfaction, strengthening client’s relationship.

Responsibilities and Duties:

1. Client Management Matters

• Serve as a focal point of contact for all customers’ account management matters to ensure efficient and effective project coordination.
• Act as the primary point of contact to clients’ inquiries and provide timely and accurate responses.
• Gather feedback on system operations and collaborate with relevant teams for improvements.

2. Support

• Address clients’ inquiries and provide comprehensive support to resolve cases promptly.
• Collaborate with the IT team to assist in resolving any system-related issues that may arise.

3. Project Management

• Work closely with clients to gather project requirements and ensure a clear understanding oftheir objectives.
• Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

• fresh graduates are welcome to apply
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in using project management tools and systems.
• Ability to manage multiple tasks simultaneously.

Will you be part of the extraordinary?

NCS’s mission is to bring people together and harness technology to advance communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 12,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and regionally. Our NEXT capabilities of digital, cloud, platforms as well as our core offerings in Applications, Infrastructure, Engineering, and Cyber Security provide end-to-end technology solutions and services to our clients.

Your role is only the beginning

At NCS, we pride ourselves on empowering our people and talent to their fullest potential. Learning together in our NCS DOJO, we have comprehensive, built-in training and industry standard qualifications that will allow you to up-skill and re-skill as we grow together.

Our Ignite Work-Study Diploma Programme will enable you to kickstart your career and gain valuable hands-on experience while attaining a nationally recognised Diploma.

As an Ops Support Executive, End User Computing, the broad area of your job responsibilities will cover the following domain:

• Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Involve in client platform implementation/upgrade project.

What should you have:

• Nitec/Higher Nitec in an IT-related discipline
• A team player with good communication and interpersonal skills
• Desktop troubleshooting skills
• Familiar with the use of iOS and Android devices
• Enterprise desktop support experience in Microsoft Windows OS, Microsoft Office Suite, Cloning Tools, MAC OS and Antivirus/Malware software will be an advantage

Explore exciting career opportunities with NCS and kick-start your journey towards success. As a fresh graduate, you will have access to our Ignite Graduate Programme, which offers professional coaching, comprehensive training, and clear career tracks to help you achieve your full potential. Visit our website at ncs.co/opportunities and check out our LinkedIn Career site to discover how you can be part of the extraordinary today. Join our team and experience #ncslife today!

We treat all applications with the utmost confidentiality. While we appreciate the interest in this role, only shortlisted candidates will be contacted given the high volume of applicants.

Company’s Profile

One of Singapore's top leading retail & wholesale of musical instruments covering across the APAC region, providing a wide range of musical products and services

Location: North-East (Hougang)

Working Hours: 5 Days Work Week (Mon-Fri), Office Hours (Flexible Timing)

Remuneration Package:

• Basic up to S$ 4000
• S$ 200 Monthly Fixed Allowance
• Variable Bonus
• OT Payable Allowance

Responsibilities:

• Provide technical support and training to customers via phone, email, online (virtual online), or in-person, addressing inquiries and troubleshooting audio system issues
• To manage technical issues and communicate with person in charge on all
  Digital Audio Workstations and licensing
• Assist customers in configuring, installing, and troubleshooting complex audio systems for optimal performance within the project job scope upon being engaged.
• Create and maintain comprehensive technical documentation, including
  troubleshooting guides and FAQs, to assist both customers and internal teams.
• Provide internal and external training on new products and support procedures.
• Perform quality checks on audio equipment to ensure that project business project partners meet company standards and customer expectations.

Requirements:

• Minimum Diploma in Audio Engineering, Electronics & Communications
• Preferably at least 3 years’ of experience in Live Sound mixing
• Ability to provide technical support in Pre & Post Sales Activities

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Company’s Profile

Headquartered in Japan since 1994, they are a leading manufacturing and distributing MNC of Factory Automation, Press Die and Plastic Mold components. They deliver many products to regional countries including Australia and Middle East. Derived from their long history, they strive to continuously improve their 7 million products and services for their customers’ full satisfaction.

Work location: Bugis

Working hours: Monday – Friday, 8.30am – 6pm and Alternate Saturday, 9.00am – 3.00pm

Benefits

• Annual Wage Supplement (AWS) + High Basic Salary
• Leave starting from 16 days (Increase annually)
• Medical and Dental Benefits
• Medical Insurance
• Additional duty allowance for working on Saturdays

Job Responsibilities

• Prepare quotations and process purchase orders from customers
• Handle and assist customers on their sales enquiries via emails and phone calls
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
• Prepare Purchase Orders (PO) to suppliers.
• Stock allocation
• Liaise with internal Customer Service Team and Business Development Team on stock availability.
• Check lead-time, expedite deliveries by suppliers and update system in a timely manner.
• Liaising and follow up delay with stakeholders
• Liaise with various parties on cancellation, lead time and expedite request.

Requirements

• Min. Diploma in Business Management or other related fields
• Min. 1-2 years’ experience in Sales Coordination or Customer Service roles
• Possess experience in guiding a team / staff management
• Able to multi-task and work in a high volume and fast-paced environment

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Responsibilities

- Attend to sales enquiries, generate quotations, and provide after sales support

- Service and maintain existing customer accounts

- Process orders from multiple online sales platforms

- Generate sales leads and cross-selling thru cold calling and emailing.

- Provide sales and administrative support to the team

- Sales support for Export

Requirements

· Excellent interpersonal and presentation skills

· High level of commitment and responsibility

· “N” or "O" Levels / Nitec / Diploma / Degree

· Knowledge in MS Office Applications

Other Information

· Industry: Washroom & Hygiene

· Location in Ang Mo Kio

. Working hours: Mon-Fri 8:30am to 6pm

Interested candidates please apply with a detailed CV stating contact information, current & expected salary, availability date to [email protected]

Salary will be depending on experience.

Job Description & Requirements

Job Description

• Providing general administrative services to facilitate vehicle accident claims with insurance representative.
• Track project deliverables using MS Office and system and in-house system
• Constantly monitor and report on progress of the project to all stakeholders
• Covers other ad hoc administrative duties

Job Requirement

• At least 3Year(s) of administrative working experience
• Good knowledge in MS office Applications especially Excel, Word and Powerpoints
• Exposure to programme management, time management and problem solving skills
• Good Interpersonal and communications skill
• Meticulous with the ability to multi-task and work in a fast-paced environment
• Preferably with Class 3 licsence

Only Singapore / SPR need to apply

Attractive remuneration and incentive will be offered to the successful candidate

Client Management Matters

· Serve as a focal point of contact for all customers’ account management matters to ensure efficient and effective project coordination.

· Act as the primary point of contact to clients’ inquiries and provide timely and accurate responses.

· Gather feedback on system operations and collaborate with relevant teams for improvements.

Support

· Address clients’ inquiries and provide comprehensive support to resolve cases promptly.

· Collaborate with the IT team to assist in resolving any system-related issues that may arise.

Project Management

· Work closely with clients to gather project requirements and ensure a clear understanding of their objectives.

· Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

Diploma / Degree in any field

· Detail-oriented with strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Proficient in using project management tools and systems.

· Ability to manage multiple tasks simultaneously.

5 day week @ amk area

No working experience is required

maestro HR

damien lee tian hong

R1106726

16C8462

What’s on Offer

• Mission: Provide compassion, excellent and holistic healthcare. Tagline:- Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Senior / System Support Officer provides technical support to end users on various issues and problems relating to computing devices and software application.

Operations

• To provide technical support to end users on various issues and problems relating to computing devices and software application if needed.
• To understand & provide Asset Management Lifecycle practice.
• To respond and resolve tickets in timely manner and according to Service Level Agreement.
• Interact with various teams/departments for schedule and new setup of computing devices.
• Research alternatives to existing software and computing devices when EOL / EOS.
• Maintaining & keeping updated Asset Inventory listing.
• Assist various teams in disaster recovery planning and testing.
• Able to identify interdependencies when analyzing problems and developing creative solutions.
• Develop mitigating and/or preventive solutions.
• Plan and work with users for IT relocation activities.
• Assist users with hardware and software installations if needed.
• Perform acceptance testing of installed/upgraded equipment.
• Design new methods of highly complex reporting and presentation.
• Perform ad-hoc analysis and create new report templates and formats for new analysis.

Governance

• Manage local licenses and legal requirement.
• Apply best practices on ITIL processes.
• Adhere to applicable policies and procedures.

How to Succeed

• Diploma in Computer Science or equivalent.
• 3 to 5 years experience in Desktop End User Computing environment using leading methodologies & processes.
• Experience in MS Windows environment & application support.
• Obtained Windows certification & certification in ITIL.
• Successful track record in project management, user and vendor management and as a project lead for small to mid-scale projects.
• Has experience in vendor management.
• Strong leadership and analytical skills and ability to work independently.

Job Summary:

Provide top-quality service to customers before and after sales and ensure customers’ satisfaction, strengthening client’s relationship.

Responsibilities and Duties:

Client Management Matters

· Serve as a focal point of contact for all customers’ account management matters to ensure efficient and effective project coordination.

· Act as the primary point of contact to clients’ inquiries and provide timely and accurate responses.

· Gather feedback on system operations and collaborate with relevant teams for improvements.

Support

· Address clients’ inquiries and provide comprehensive support to resolve cases promptly.

· Collaborate with the IT team to assist in resolving any system-related issues that may arise.

Project Management

· Work closely with clients to gather project requirements and ensure a clear understanding of their objectives.

· Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

Diploma / Degree in any field

· Detail-oriented with strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Proficient in using project management tools and systems.

· Ability to manage multiple tasks simultaneously.

5 day week @ amk area

No working experience is required

maestro HR

damien lee tian hong

R1106726

16C8462

Provide top-quality service to customers before and after sales and ensure customers’ satisfaction, strengthening client’s relationship.

Responsibilities and Duties:

1. Client Management Matters

• Serve as a focal point of contact for all customers’ account management matters to ensure efficient and effective project coordination.
• Act as the primary point of contact to clients’ inquiries and provide timely and accurate responses.
• Gather feedback on system operations and collaborate with relevant teams for improvements.

2. Support

• Address clients’ inquiries and provide comprehensive support to resolve cases promptly.
• Collaborate with the IT team to assist in resolving any system-related issues that may arise.

3. Project Management

• Work closely with clients to gather project requirements and ensure a clear understanding oftheir objectives.
• Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

• fresh graduates are welcome to apply
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in using project management tools and systems.
• Ability to manage multiple tasks simultaneously.

About CAD-IT:

CAD-IT, established in Singapore in 1991, has the vision to be the preferred Industry 4.0 Partner to our valued customers and a key global contributor to the successful use of innovation and technology with a mission to provide world-class Industry 4.0 solutions.

Job Summary:

We are seeking a dedicated and detail-oriented individual to join our team as a Sales Support executive. This role plays a crucial part in ensuring the efficiency and effectiveness of our sales process by providing comprehensive support to our sales team. The ideal candidate will possess excellent organizational skills, strong attention to detail, and a proactive attitude to assist in various aspects of the sales cycle, particularly in order processing and customer support.

Key Responsibilities:

• Order Processing: Efficiently process sales orders received from customers, ensuring accuracy and timeliness at every stage of the process.
• Sales Team Assistance: Assist the sales team with administrative tasks such as preparing sales quotations, creating sales contracts, renewals, and updating customer records in the CRM system.
• Customer Support: Provide exceptional customer service by responding to inquiries, resolving issues, and addressing customer concerns promptly and professionally.
• Sales Reporting: Generate and maintain sales reports, dashboards, and performance metrics to track sales activity, identify trends, and provide insights to the sales management team.
• Lead Generation: Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Research accounts, identify key players, and generate interest.
• Sales Forecasting: Prepare monthly, quarterly, and annual sales forecasts using historical data, market trends, and other relevant factors to support decision-making and planning.
• Any other duties as assigned.