Total 2,102 Senior Executive support advisor job vacancies in Singapore

Responsibilities

• Assisting with the day-to-day operation of the shop
• Dynamic and proactive in meeting sales targets
• Adhering to established standard operating procedures in terms of the handling of cash and assets
• Engaging in innovation and productivity initiatives for the stores to drive seamless customer experience
• Creating connections and building rapport with customer to maintain long-term relationships
• Assisting with the monthly stock check and to maintain accurate stock records

Requirements

• Candidate must have outlet sales experience in a luxury retail brand or any other relevant field discipline

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Gabriel

EA Personnel Reg. No.: R22104076

EA Licence No.: 07C5771

• Salary: $3000 - $4000
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Suntec
• 14 AL + AWS + VB + Yearly Increment + $600 medical & dental allowances

Job Responsibilities:

• Prepare & follow Quotation and Proposals.
• Handle existing customers regarding commercial and pricing inquiries for Air and Ocean freight services.
• Maintain strong relationships with customers and internal teams.
• Coordinate with the operations team for the implementation of Tenders/RFQ.

Job Requirements:

• 1 - 2 years experiences in freight forwarding industry (Customer Serve/ Key account/Sales Executive).
• No need to hunt for new customers.

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Responsibilities

• Thorough review of submissions and analysis, accurate and timely processing of monthly payroll of more than one thousand employees in accordance with company policies and local regulatory standards
• Accurate and timely filing and payment of statutory CPF to CPFB
• Submission of employees' IR21 & NS Claims in a timely manner
• Payroll/tax/government grant related journal entries and accruals
• Annual employee stock / income tax filings
• Internal and external audits for payroll related accounts
• Manage government grants
• Assist in implementation of improvements/enhancements, including working independently with all stakeholders, and achieve high levels of efficiency, accuracy and compliance
• Ability to maintain the confidentiality and sensitivity of all employee related information
• Ability to work independently and to meet tight deadlines while maintaining a high level of accuracy
• Assist with adjustments in Timesoft

Requirements

• Relevant Diploma/Degree qualification
• At least 3 years of proven payroll experience in a large organisation
• Experience in Timesoft Payroll Module is a plus
• Excellent in Excel
• A strong team player, meticulous, detail-oriented and organized
• A multi-tasker with self-motivation and integrity

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Skills & Capabilities:

· Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals.

· Knowledgeable and experienced in supporting Microsoft windows & office suite.

· Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices, and policies.

· Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)

· Analytical and problem-solving abilities with keen attention to detail

· Strong customer service orientation

· Strong verbal and written communication skills in local language and proficient in English (verbal & written)

· Self-directed work style with the ability prioritizes work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.

Working Location: Tuas (shuttle bus service available at Jurong East MRT)

Note: · Candidates must be comfortable to deposit their mobile phone at their respective locker during working hours. (Landline will be providing at their workstation).

• Degree in Computer Science or Information Technology or its equivalent with at least 3 years of functional experience in SAP FICO/ MM/ SD/ PP.
• Have completed at least 1 to 2 cycles in an IT project implementation/support.
• Provide full spectrum of system support on the Company's internal systems.
• Participate in requirements gathering, analysis, design, development, testing, documentation, and support maintenance.
• Provide system support and user training.
• Manage and support IT-related projects rollout.
• Assess and setup for SAP’s new or functions enhancement in FICO, MM, SD and PP modules.
• Assist in SAP ABAP development.
• Knowledge in SAP ABAP will have an added advantage.
• Involvement in any web-service development and S/4 HANA will have an added advantage.

Provide top-quality service to customers before and after sales and ensure customers’ satisfaction, strengthening client’s relationship.

Responsibilities and Duties:

1. Client Management Matters

• Serve as a focal point of contact for all customers’ account management matters to ensure efficient and effective project coordination.
• Act as the primary point of contact to clients’ inquiries and provide timely and accurate responses.
• Gather feedback on system operations and collaborate with relevant teams for improvements.

2. Support

• Address clients’ inquiries and provide comprehensive support to resolve cases promptly.
• Collaborate with the IT team to assist in resolving any system-related issues that may arise.

3. Project Management

• Work closely with clients to gather project requirements and ensure a clear understanding oftheir objectives.
• Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

• fresh graduates are welcome to apply
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in using project management tools and systems.
• Ability to manage multiple tasks simultaneously.

Summary

• Perm role comes with comprehensive benefits (Annual leave, VB (twice a year), medical benefits, etc
• Working days & hours: Monday to Friday 830am-530pm
• Reporting to IT Manager

Roles & Responsibilities

• Assist in IT strategies including application system (Navision), and infrastructure to support the Business Unit.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Administer the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• Maintenance of all software and IT related warranty and licenses used by the company.
• Administer and maintain LAN/WAN infrastructure on routers, wireless AP, IP Phone and firewall.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Implement change requests and application enhancement to the ERP system.

Requirements:

• Possess min Diploma or Degree
• Possess minimum 3-5 years of experience in the NAVISION and ERP applications and systems
• Knowledge and experience with Microsoft SQL Server

How to Apply:

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Job Requirements:

• Diploma/Degree in Business Administration or relevant discipline
• Relevant working experience in manufacturing sector
• Good communication and interpersonal skills
• Meticulous and Adaptable
• Proficient in Microsoft Office, Adobe Photoshop Illustrator and Visual Graphic Design tools will be an added advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Sales Support Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

SAINT LAURENT Client Advisor/Snr Client Advisor

Job Description Summary

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modesrnization of fashion and revolutionized the socio-cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description

ROLE

Reporting to the Store Manager, we are currently seeking Client Advisor for SAINT LAURENT Paragon store.

A Client Advisor contributes actively to the store sales and key indicators achievement. Providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. Also supporting the management team and colleagues, while consistently upholding our Maison values, image, and standards.

MISSION

· Provide an outstanding client and after-sale service to all visitors and clients

· Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests

· Cultivate a robust client portfolio to secure a proactive and growing business

· Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach

· Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrate your passion for the fashion culture

· Show a transparent and genuine attitude with the client and create a unique connection with them

· Communicate in a professional and authentic way, with clients and colleagues

· Effectively use all the available tools to optimize business opportunities

· Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit

· Adhere to all company policies and operational procedures and follow them

PROFILE

· A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, customer service or luxury hospitality

· Have personal taste and passion for the fashion culture, like to create personalized looks

· Have a natural business mindset and an entrepreneurial spirit

· Open-minded and looking for a company valuing audacity and authenticity

· Strong team spirit to achieve common goals

· At ease with using tools and applications, learns fast with new technologies

· Motivation to work in a fast-paced environment, able to multitask & prioritize

· Proactive, enthusiastic, & with a problem-solving attitude

· Excellent written, oral & listening skills, in English and local languages

· Embrace change and see it as an opportunity to grow and develop

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Responsibilities

• Preparation and Issuance of service and spare part quotation to customer.
• Attend to technical enquiries from customer
• Liaise with customer for dispatch of spares and service engineer attendance
• Pick & pack spares when necessary
• Prepare shipping documents and arrange delivery with courier company.
• Prepare billing and invoice customer accordingly.

Requirements

• Min Diploma in any discipline
• Positive, can do attitude
• Prepare to read and understand schematic and block diagrams (Trainings provided)
• PC literate
• Able to work independently and as a team player

Clarence Khoh

R1552376

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their money confidently, and choose the future they want to live. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US $52.4 million from world-class investors. The company has won multiple awards including WealthTech of the Year 2023 and Personal Finance Tech of the Year by Asia FinTech Awards. Syfe was also recognized as one of the Top LinkedIn Startups in Singapore 2022.

Find out more about us at www.syfe.com.

The Right Profile

The Wealth Advisor is an important role of the company as he/she is responsible for giving clients wealth planning and investment advice via our wealthtech platform.

Responsibilities

• Implement strategies and sales processes to identify, target and acquire clients across wealth spectrums
• Conduct goal based financial planning sessions for clients by analysing their financial statuses (e.g. income, expenses and liabilities), identifying needs & investment gaps and providing sound advice to grow their wealth
• Provide market color, advice clients on asset allocation using in-house proprietary tools and develop investment proposals / strategies to help clients implement their plans
• Deliver advice at scale using digital tools such as short video formats, webinars, blog articles and community engagement channels
• Engage in business development activities, including client presentations, demonstrations, proposal writing and meetings
• Work cross-functionally with the product/marketing teams to scope and drive initiatives that enhance the financial journeys of our clients and guide them to invest more confidently leading to growing wallet share

Minimum Qualifications

• Bachelor Degree with solid experience in customer experience/ banking industry
• CFP / CFA qualification preferred
• Proficiency in both spoken and written English and Mandarin
• Strong self-motivation and ability to work independently
• 3-5 years of experience preferred
• Strong understanding of tech start-ups and financial markets

Preferred Skills

• Proven sales track record, results driven, persistent and good time management skills
• Strong investment acumen, deep passion for financial markets with an effective combination of analytical and interpersonal skills
• Ability to develop deep client relationships with holistic advisory leading to growing wallet share
• Strong communication and presentation skills to consistently influence and win business
• An excellent understanding of financial planning, wealth management and understanding client needs

· Perform work in shifts to provide 24/7 on-site or on-call support.

· Incident and Problem management.

· Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.

· Provide root cause analysis techniques to determine cause and resolve complex system issues.

· Perform post-resolution follow-ups to ensure problems have been adequately resolved.

· Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.

· Work with onsite and offshore teams across multiple technologies/applications

· Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.

· Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Customer Service Executive | Customer Support | Tuas

Working days: 5 days

Working hours: Monday to Friday 8am-530pm

Salary: $1800 - $2300

Location: Tuas South Avenue THE WESTCOM [Transport provided at Choa Chu Kang Mrt]

Responsibilities:

• Attend customer enquires through emails and phone calls with prompt reply/ acknowledgement back to customer.
• Enhance customer satisfaction.
• Monitor and oversee the service situation.
• Manage customer service teams.
• Other adhoc duties as assigned.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Meet personal sales goals and help the team reach theirs.
• Assist customers in-store and on the phone, sharing product details.
• Do direct marketing to boost sales.
• Take part in outdoor sales and events.
• Manage counter tasks, including handling payments.
• Take on extra tasks as needed.

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

About the company

Our client, one of the world's leading insurance brokers and with focus on reinsurance business.

about the job

In this position as a Broking Support Executive, you will be reporting to the HOD of the International Property team and work alongside with a small team of Brokers and Broking Support Executives. The ideal incumbent will be expected to liaise with 3rd party cedents and be involved in client's renewals, mid-term adjustments, generating broking slips, generating reports and processing broking documents.

The ideal incumbent will be expected to develop strong relationships with clients and ensure transactions are conducted with full transparency, maintaining accurate records and dealing with correspondence appropriately.

** Offers hybrid work arrangement
** Office is located at CBD
** Attractive salary package, bonus and benefits

** Career progression to client facing and/or non-client facing path

Experience and skills required

• 1+ years of relevant experience handling Facultative business
• Candidates with Treaty experience are welcome to apply
• Ideally experience handling wholesale but retail are welcome to apply
• Ability to work well under pressure and tight timeline

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Job Description:

• Respond and follow up promptly on customers queries from general hotline and email.
• Handle and resolve first level enquiries related to our products, spare parts and service schemes.
• Acquire multiple product knowledge to enhance ability to understand customers’ needs across different products and perform simple troubleshooting to identify the issue to ensure that customers are attended effectively.
• Communicate and coordinate with internal departments and authorised service contractors on scheduling of service appointments and as well as resolving issues arising from service appointments.
• Target orientated and able to meet KPIs set by the company.
• Record details of enquiries and customer interactions including action taken in CRM system.
• Work and coordinate with inter-departments to resolve any issues related to company’s products and services.
• Other additional duties as assigned related to the business e.g., cover duty at walk-in customers at our Service Centre etc.

Job Requirements:

• Minimum GCE ‘O’/ ‘N’ Level, with 1–2 years’ call centre or frontline customer service support functions.
• Good command in English and second language, written and spoken.
• Possess a pleasant disposition and good interpersonal skills with passion to work with people.
• Excellent customer service mindset.
• Team player who is proactive, self-driven, meticulous, and resourceful.
• Good computer literacy.
• Willing to perform overtime (when required).

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Meet personal sales goals and help the team reach theirs.
• Assist customers in-store and on the phone, sharing product details.
• Do direct marketing to boost sales.
• Take part in outdoor sales and events.
• Manage counter tasks, including handling payments.
• Take on extra tasks as needed.

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

[Order Number: 402720]

Responsibilities

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquiries/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Managing Apple, I-pad devices (e.g., new set up configurations, delete terminations, device broken, lost, unlock device, password reset, software and iOS update etc.)
• Keep records of user interactions and progressions on the case (Call logging)
• Doing Administrative work (example: Filing, preparing paper works, generate report daily, weekly, monthly)
• Any other tasks (included weekend tasks) that maybe assigned by the superior

Requirements

• Candidate must possess at least a Diploma in IT
• Candidate must have at least 2 years of relevant experience

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

EA Personnel Name: Lim Lai Xin

EA Personnel Reg. no.: R2197913

EA License no.: 07C5771

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office

IT Support Senior Engineer

Working hours: Mon – Fri (8.30am - 5.30pm)

Must: Candidates must be comfortable to deposit their mobile phone at their respective locker during working hours. (Landline will be provided at their workstation).

Skills & Capabilities:

• Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals.
• Knowledgeable and experienced in supporting Microsoft windows & office suite.
• Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices, and policies.
• Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)
• Analytical and problem-solving abilities with keen attention to detail
• Strong customer service orientation
• Strong verbal and written communication skills in local language and proficient in English (verbal & written)
• Self-directed work style with the ability prioritizes work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.
• Good understanding of Network & Infrastructure technologies (servers, storage, switches, routers, patching) and be able to provide support as guided by professional engineers or specialist.
• Ability to supervise a small team of junior engineers, guide and point of escalation for difficult or complex problems.
• Ability to identify systemic issues, continuous improvement opportunities, potential issues and raise to management.
• Ability to take on end user support and infrastructure project work support.

Expected Qualification & Work Experience

• Diploma or equivalent professional education in Information Technology or related
• At least 5 plus years of related working experience

Transport Detail:

There will be company shuttles bus from Jurong East MRT station to both sites.

Responsibilities

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents

Requirements

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office
• Working schedule of 9am-6.30pm (Mondays to Fridays)
• East region, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.
GEMS Recruit/EA License: 23C1459
EA Personnel No: R1442379 (Jasmine Chin Yan Min)

RESPONSIBILITIES

• Providing customer support and technical issue resolution via email, chat, social media and other online platforms.
• To be able to handle multiple concurrent chat and email, outbound calls interactions while addressing frequent start and stops from emails, social media interactions and other online platforms.
• Identifying correcting and advising on technical issues in the customer’s computer, mobile app and/or video game console.
• Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing.
• Escalating real-time issues to client/supervisor.
• Translate Korean to English and vice versa
• Report and minutes writing in Korean and/or English

REQUIREMENTS

• English (fluent), Korean (fluent, native)
• Requires to work on weekends and public holidays with a fixed schedule.
• Strong in both written and communicating in English and Korean - in order to liaise with Korean speaking associates
• Ability to deliver excellent customer service quality utilizing soft skills
• Able to understand games from a gamer’s perspective and give n-depth gaming and PC/console troubleshooting support
• Ability to solve and analyse information accurately with appropriate speed and guidelines
• Team player
• Those with strong interest in games are preferred but we do welcome fresh graduates or those without customer service experience and gaming experience

Job Description

The role will provide administrative and secretarial support to the Nanyang Business College’s management team; and offices of the Deputy Dean, Associate Dean (Faculty) and Corporate Services.

Job Description

Administrative Support

• Provide support for projects, events and college-wide initiatives.
• Assist with internal and external stakeholder coordination and communication.
• Coordinate faculty recruitment, special projects and new initiatives.
• Provide support for faculty matters such as faculty data, recruitment, promotion and tenure.
• Provide support to the College’s administrative functions and services with a focus on process, documentation and record management.
• Create, synthesise and maintain data and information to facilitate planning, evaluation and reporting.
• Undertake other related duties as required from time to time.

Secretarial Support

• Coordinate meetings and appointments.
• Provide logistical support for meetings, events and classes.
• Prepare agendas and minutes of meetings, presentation materials and reports.
• Attend to correspondences and administrative inquiries in role-based account.
• Schedule and organize travels and make travel booking arrangements.

REQUIREMENTS:

• Diploma or degree with minimum 2 years’ of working experience in an administrative role
• Relevant working experience in education sector will be advantageous
• Strong service-orientation with excellent client-facing and internal communication skills
• Good written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Excellent time management, able to prioritize and work under tight deadlines
• Able to work independently and collaborate with others as a team
• Good IT skills, tech-savvy
• Good project management and quantitative skills
• Advanced knowledge in Microsoft Office Suite such as Word, Excel and Powerpoint

• To assist in the support of SAP B1 9.2 and 9.3 Projects
• Independently support SAP B1 & other ERP including troubleshooting of issues and provide solution with clear timeline
• Good knowledge on formatted search, queries, crystal reports
• Database configuration (Basic database setup, master data, document layouts, queries)
• Able to do independently manage support for various entities
• Proficient in writing an understanding of functional and technical specifications. Apply proven communication, analytical, technical and problem-solving skills to help maximize the benefit of SAP in the company.
• Able to work under pressure

Requirements

• Candidate must possess at least a Advance Diploma, Bachelor's Degree (preferred Accounting knowledge)
• Good knowledge of SAP B1 9.2 / 9.3
• Experience in SAP Data Transfer Workbench Tool
• Fair knowledge on SQL/Hana Queries & Crystal Reports
• Min 2 years working experience in SAP B1 implementation
• Prior experience in documentation of functional and technical specifications.
• Experience in Power Bi Reporting, SAP B1 - ATP & Intercompany add on is an advantage.