Total 21,135 Others/Any support analyst job vacancies in Singapore

Job Description

The Assistant Customer Support Engineer (ACSE) will be responsible for executing the functions of MCR (Master Control Room) which is a 24/7 service. This includes :

• Monitoring all permanent & occasional services in MCR, follow the SOP to restore the service in case of any issues. Report and escalate the incident to the next level if needed.
• Handle the customer enquiries and booking request.
• Arrange the resources and co-ordinate with other Regions and third parties for the ad hoc transmission & turnaround services.
• Input the booking request into the booking system, ScheduAll.
• Operate the measuring and monitoring tools to ensure all services are meeting the specifications.
• Monitor and carry first line operations for the facility equipment, such as but not limited to Antenna Control, Up/downlink RF platform, compression & transmission platform. Report to the supporting engineer and corresponding vendors if any anomaly were detected.
• Monitor the facility infrastructure, such as but not limited to Power Supply System & Air Conditioning System and report to the corresponding vendors if any anomaly were detected.
• Roles & duties are subject to change according to the changing of business needs.
• Need to work on 12 hours rotating shift.

The ideal candidate would have:

• a good understanding of satellite and fiber transmission.
• a good understanding of IP protocol and networking.
• an understanding of video & audio quality measurement and compression systems will be an added advantage.
• experience in the technical and operation areas of a similar broadcast environment but no experience also be considered.
• strong attention to details.
• effective communication and time management skills.

This person must be a team player, customer focused dedicated, energetic and has strong multi-tasking skill. The position is based in Singapore.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Sales Support Admin
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $3000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Coordinating the sales team by preparing quotations, following up with the order process till receipt of payment, filing documents.
• Support the end-to-end daily commercial operations aspect.
• Coordinating the operations team for the arrangement of engineer(s) onboard the vessel locally/overseas.
• Handle customers' disputes or complaints and minimize such occurrences.
• Prepare sales report for management review.
• All other duties as assigned by the Manager.

APPLY NOW!!!

• Minimum Diploma in any discipline
• Good command of English both oral and written
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65622 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Reporting to Lead (Finance and Procurement Program Office), this role is required to review, redesign, and implement changes in business processes to improve work efficiencies, reduce costs, and enhance control and compliance.

Scope

• The role is responsible to lead and drive the end-to-end transformation of the processes for the finance and procurement functions, and involves working closely with cross-functional teams, including procurement, finance, and IT, to analyze the current business processes, identify areas of improvement, develop a comprehensive transformation roadmap that incorporates best practices and industry standards, and drive the implementation of the new process.
• The role is also responsible for developing a change management plan to ensure that the new process is effectively communicated and adopted across the organization.
• The successful candidate will be a self-starter who is able to manage complex projects, work collaboratively with stakeholders, and communicate effectively with all levels of the organization.

Responsibilities

• Develop a comprehensive understanding of the current business processes and identify areas of improvement.
• Develop a roadmap for the transformation of the business processes identified and gain alignment with key stakeholders.
• Lead and work closely with cross-functional teams to implement process improvement solutions, including developing project plans, coordinating resources, and managing project timelines. 
• Communicate progress and project updates to key stakeholders and senior leadership.
• Identify and manage risks and issues related to the transformation effort.
• Develop and implement metrics to track progress and measure the success of the transformation effort. 
• Ensure compliance with company policies, procedures, and relevant regulations throughout the transformation effort. 
• Provide training and support to end-users to ensure successful adoption of new processes and systems.

• 8+ years of experience in Business Process Transformation
• Bachelor's degree or Higher in Business or related field
• Proven track record of leading large-scale process improvement projects.
• Agile methodology
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and develop recommendations for improvement.
• Demonstrated ability to work independently and drive results in a fast-paced, dynamic environment.
• Lean Six Sigma Green Belt or equivalent qualification will be advantageous

• Provide required ERP system Migration support during Dynamics 365 implementation.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new functionality and other Pre/post implementation support.
• Assist in providing training to end users for all new and modified functionality.
• Coordinate and support local/subsidiaries companies IT of ERP systems.
• Provide level 2 application support, liaise with level 1 and level 3 support teams within the organizations to resolve reported issues and incidents.
• Work with level 3 support teams to fulfil service requests and change requests.
• Document and track incidents, service requests, change requests and provide regular progress reports.
• Coordinate closely with support teams to test and deploy application defect fixes, enhancements, and patches to production environment in accordance with project methodologies.
• Coordinate regular system maintenance and upgrade activities such as monthly maintenance and hotfix deployments.
• Conduct user requirement analysis for application enhancements. Support the team in defining project requirements, tracking and documentation.
• Provide pre-go-live and post-go-live end user support for Microsoft Dynamics ERP system.

Job Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• At least 3 years’ experience working in IT industry, inclusive of 2+ years’ experience in application support and operations like sales, logistics and Finance
• Good understanding of IT technologies, methodologies and processes including Software Development Life Cycle (SDLC).
• Development experience and good working knowledge in Microsoft SQL database
• Experienced across functional/technical aspects of Dynamics AX and its latest releases D365 Operations
• Experienced and proficient in one or more of the following technologies: Power BI, PowerApps, Microsoft Azure, Flow, SQL, AD, etc is a plus.
• Hands on Data Migration from legacy system to D365 Operations.
• Ability to map and configure business requirements into D365 Operations
• Strong experience in X++/SSRS/AIF/DIXF/Azure server management
• Good knowledge of web services, SOAP, REST API services
• Strong analytical, interpersonal and collaboration skills.

Salary: up to $3000
Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Senoko (Company bus from Admiralty / Woodlands MRT)

Job Description:
• Maintaining an in-depth knowledge of designated markets and trends through primary and secondary research.

• Interpreting industry and customer data trends to provide insights into business development opportunities.

• Reporting and market research to determine market share and other relevant business environment indicators, monitor competitive environment including competitor products and product reviews.

• Monitors competitive products and market share, sales and marketing activities, and develops category knowledge and understanding to provide useful analysis.

• Assisting with surveys and compile results into detailed reports.

• Developing on-going reports and data analysis in response to marketing to make critical business decisions.

• Effectively manages timelines and projects and ability to present ideas effectively and communicate well with peers and all levels of management.

• Presenting findings in an accurate, appropriate, and timely manner to allow the management team to make critical decisions based on key research data.

• Conducting competitive business intelligence research and specific analysis needs on current or new products and services in the marketplace for the team to drive financial and industry growth decisions.

• Acts as a liaison for the department, tracking and shepherding projects from beginning to conclusion, and works collaboratively with a diverse team on cross-organizational and departmental (such as I.T., Marketing, Sales, Finance) tactics to support business efforts.

• Other job-related duties as needed to support business efforts and to fulfill positive and proactive Marketing, Sales, and Finance efforts.

• Work closely with the global marketing team to optimize efficiencies and synergies.

Job Requirements: Min Diploma in Marketing/Business or similar w min 1-2 yrs of relevant market analyst experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

An exciting opportunity for a Operation Analyst for Consumer Banking Operations, Technology, and Operations Team with one of our leading clients in the Banking domain.

Mandatory Skill-set

• Diploma or Bachelor's degree in Business, Finance, Economics, Computer Science or related fields;
• Foundational grasp and interest in banking and technology (e.g., RPA, API, Data Analytics, Qlikview, VBA);
• Strong verbal and written communication skills;
• Strong analytical and problem-solving abilities, showcasing critical thinking, and finding enjoyment in utilizing data to enhance work processes;
• Ability to work both independently and as part of a team effectively;
• Eagerness to learn and passionate about making a meaningful impact.

Desired Skill-set

• Knowledge in banking operational processes is an added advantage.

Responsibilities

• Demonstrate hands-on experience in executing the account opening process, ensuring all requests meet specified service standards in a timely and accurate manner;
• Act as a catalyst for change by reviewing legacy processes, identifying areas for streamlining and automation to enhance staff productivity while adhering to risk and control standards;
• Apply agile methodologies and frameworks for process improvement to actively contribute to our ongoing digital transformation journey;
• Collaborate effectively with business units and various stakeholders to identify challenges and opportunities within our current operations and processes;
• Work closely with cross-functional teams to lead digitalization initiatives and ensure the successful delivery of projects;
• Conduct User Acceptance Testing (UAT) and live verification, and prepare operational procedures and documentation for team projects and digital initiatives;
• Collaborate with the team manager to achieve established goals, including project timelines and deliverables;
• Establish and maintain an up-to-date knowledge base and documentation for implemented changes and initiatives.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description:

* Provide support to the Identity Access Management (IAM) Operations team on audit and compliance reporting.

* Perform user provisioning / de-provisioning for hospitality applications.

* Troubleshoot and resolve any incidents pertaining to access in a timely manner.

* Generate user access privilege reports and coordinate with Company's department heads for the user access review (UAR) to ensure applications are having up-to-date access privileges and can be reviewed and validated by internal/external auditor.

* Provide support for projects related to SailPoint and Cyberark system undertaken by the team ( UAT, project coordination, etc)

Scope of Work:

* Provide support to the Identity Access Management (IAM) Operations team on audit and compliance reporting.

* Perform user provisioning / de-provisioning for hospitality applications.

* Troubleshoot and resolve any incidents pertaining to access in a timely manner.

* Generate user access privilege reports and coordinate with Company's department heads for the user access review (UAR) to ensure applications are having up-to-date access privileges and can be reviewed and validated by internal/external auditor.

* Provide support for projects related to SailPoint and Cyberark system undertaken by the team ( UAT, project coordination, etc)

Key Qualifications/Requirements:

1) Degree or Diploma with 2-3 years of work experience in IT audit and compliance regulations related field, such as Sarbanes-Oxley (SOX).

2) Proficient in Ms Office, especially Ms. Excel

3) Good domain knowledge of access control and information governance; Self motivated team player with strong analytical skill is a must.

4) Meticulous and detailed-oriented.

5) Experience with Privileged Identity Management solutions (such as SailPoint) and Password Management solutions (such as CyberArk) a plus.

We are looking for highly independent and hands-on individual to join our operations team as CUSTOMER SUPPORT EXECUTIVE. You will be responsible for following:

Job Description:

· Permanent fulltime position, 5 days week

· Reporting to immediate supervisor in Operations

Job Roles and Responsibilities:

· Sales Order management:

o Sales and operational role on Customers’ orders, requirements and deliveries.

o Issuance of Sales quotations, Sales orders and Delivery orders.

o Ensure customers’ requirements and enquiries are executed and responded.

o Monitor and ensure timely deliveries to customers.

o Maintain good customer service relationship.

· Purchase Order management:

o Purchasing and operational role on Suppliers’ orders, requirements and deliveries.

o Sourcing for Supplier and Issuance of Purchase orders.

o Monitor and ensure timely deliveries from suppliers.

· Coordination of import/export shipment and local deliveries.

· Admin and any other assigned related duties.

Job skills and requirements:

· Good interpersonal, negotiation and coordination skills

· Effective communication skills in English (written and spoken) will be preferred

· Effective time management skills

· Customer oriented

· Able to work independently, multi-task and work cohesively

· Min. 3 years of related working experienceand background in Defence Aviation is preferred. Salary will commensurate with experience.

· Proficient in MS Office applications

· Qualification: Diploma and above. Training will be provided for those below Diploma holder.

Only Singaporeans need apply

Job Description:

As part of Global Market IT Application Production Support team (APS), this role is to provide 1st and 2nd line support for multiple systems which is used by Front Office traders worldwide.

Shift Rotation

• Needs to be flexible towards working hours. Shifts start as early as 6:30am Singapore time.

Incident and Problem Management

• Manage/Own P1/P2 incidents and problems end to end.
• Communicates with internal users and management over incidents and post-mortems.
• Diagnoses issues: establishes their root case.
• Initiates task force over critical incidents.
• Liaises with upstream and downstream systems support teams as appropriate.

Direct Responsibilities

• Assist troubleshoot and resolving incidents and problems on supported application.
• Monitor and maintain system health and performance.
• Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).
• Participate in improving our monitoring and alerting tools for the support team to be more proactive on incident resolution and prevention.

Contributing Responsibilities

• Monitor group mailbox, assigning/escalating appropriately.
• Basic of majority of the application the team supports with the ability to be L1 support when necessary.
• Adherence to Audit, Compliance and Risk guidelines.

Knowledge Management and Documentation

• Documents support procedures on wiki.
• Owns team knowledge base on wiki for all in-scope applications.
• Provides support to end-users on how to use the application.
• Ensures Follow-the-Sun and regional support teams are continuously trained as required.
• Communicates a daily handover document to Follow-The-Sun support teams, where appropriate.

Continuous Service Level improvement

• Ensures that all application support logs are fit for purpose, ie meaningful and actionable;
• Actively seeks reduction of dependency on manual interventions by support staff, e.g leveraging enterprise
• batch scheduling and enterprise monitoring tools.
• Implement self-recovery and automated detection of incident leveraging on learnings from past incidents.

Maintenance and enhancements

• Participates to release cycles for functional validation on staging/preproduction and production environments.
• Review release and coordinate around deployment/post release checks.
• Communicates Release Notes.

Job Requirement:

• No experience required
• Min Degree in Engineering / Science

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd | 99C4599

Email: [email protected]

⚡

Responsibilities

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information.

Requirements

• Degree / Diploma in Computer Programming or relevant
• At least 2 -3 years of relevant working experiences in the following:

1. Business Process Design
2. Business Model Strategy
3. Business Process Analysis tools
   

Licence No: 12C6060

• Work with users and IT members on a routine basis to troubleshoot reported problems pertaining to application software.
• Identify, log and resolve technical problems of the scope (Incident Management)
• Respond to site to troubleshoot, diagnose and rectify faults.
• Liaise and coordinate the recovery of systems.
• Identify potential changes and system improvements for consideration and implementation
• Create, maintain, and distribute reports of progress to service delivery manager.
• Gather, analyze and assess the client's business requirements and processes evaluate the viability and feasibility of implementing them (including operational and security policies and requirements) and also possible improvements.
• Conduct system functionality testing and work with users user acceptance testing to verify that client requirements are incorporated into the system design
• Support multiple application systems.
• Identify the cause, design, or develop an approach for resolution.
• Communicate and interface with vendors and customers.
• Generate reports and write documentation, e.g. maintenance guide, operation manuals

Requirements

• Degree / Diploma in Information Technology
• Min 3 years of experience with enterprise scale Linux and Windows administration
• Familiar with MySQL, Oracle, and other database servers
• Hands-On experience of .Net framework and Web Services
• Scripting: Windows PowerShell, Unix Scripting will be added advantage
• Able to work well within team and willing to learn
• Good grasp of emerging technology trends
• Start-up focussed with an upbeat and enthusiastic attitude
• Willing to be on standby after office hours for applications support.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Applicants with more relevant years of hands on experience will be considered for senior roles.

Transforming raw data into meaningful insights through the following:

• Measure and analyze activity with data-driven insights
• Build reporting dashboards and working the teams to provide statistics or business data that can help to drive business insights for the company
• Data analyst to deliver insights, reports, visualization and analytics to solve business problems and optimize growth opportunities
• Be passionate about working with multiple sources data to define
• Perform deep dive analysis in relation to social media/KOL stats and conduct ad-hoc analyses to support cross functional projects
• To be well versed with excel and other data analytical tools are a plus

BAU Business as Usual

• Collect data and analyze the growth of Titan Digital Media’s YouTube, TikTok, and Instagram uploads and creators under the Titan Creator Network on a weekly basis through quantitative and qualitative analysis
• Track and monitor content across Titan Digital Media Channels
• Strategize new ways to increase channels’ viewership and engagement
• Identity habits of target audience and channels
• Research on emerging trends across various social media networks

Client Campaigns

• Perform research to gain an in-depth understanding of clients and their customer profiles
• Provide comprehensive post-campaign reports through quantitative and qualitative analysis

Reports to Churn Out:

• Weekly/Monthly Growth of Channels and Videos
• Post-Campaign Reports - 7Day and 30Day
• Ad-hoc project reports

Qualifications & Requirements

• Min 1 year experience in relevant industry
• Ability to work in a fast-paced environment and independently
• Ability to communicate effectively
• Strong understanding of Data Analytics
• Ability to curate strong proposal decks
• Keen interest in supporting creators and supporting their growth, and social media
• Possess a positive attitude, and open to receiving constructive criticisms to improve the quality of work

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• Provide a prompt and appropriate technical advice to Sales and Operation Personnel on their waste management enquiry which includes waste handling procedure and costing
• Work closely with sales and operation department to establish a cost-effective treatment/recovery method for incoming/customer waste
• Assist in providing advice and co-ordination work in technical-driven waste management
• Improve existing and develop new treatment methods
• Assist in optimization of operation treatment
• Assist in alternative treatment identification
• Ensure good housekeeping in the laboratory
• Follow the existing system and documentation as per the procedures
• Update the relevant records and effectively communicate to relevant departments and people
• Other ad-hoc duties as assigned

Requirements:

• Degree in Chemistry or Chemical Engineering with at least 2 years of laboratory experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)
EA Recruitment Pte Ltd
EA License No: 21C0492

ABOUT US

ABN AMRO Clearing (AAC) is a leading global player in the clearing industry and clearing related services and strives to optimize profitability, return on invested capital and shareholders value. AAC is ambitious and a client-oriented organisation, striving to provide the best integrated service package for the professional business. AAC is a reliable partner, with efficient operations, compliant to all regulations and with a sound risk framework.

CONTEXT OF THE JOB

You will be reporting to the regional Head of AMS from a day to day activities perspective. Provide support for local and regional applications within the business as part of the AMS team (application management and support). You will be responsible for supporting exchange related tasks and applications within the regional IT team from a projects and day to day activities point of view (communications, IT upgrades, market testing, etc). Ensure all systems and services are stable and managed to ABN AMRO Clearing standards, and conform to industry best practices. Participate on a team roster to provide support outside business hours (if applicable).

KEY DUTIES AND RESPONSIBILITIES

Local and Regional Focus:

• Providing analysis, design, development, testing, deployment, and maintenance for new and existing software.

a) Business analysis to gather requirements

b) Functional documentation

c) Java/Perl/Python/Bash development

d) UAT testing

e) Jira tracking

f) Git/CVS source code management

g) Jenkins/Bamboo deployments

h) Agile sprint management

• Help local, regional and global business users to solve their everyday queries related to locally developed applications and third party applications.

a) Incident monitoring and response

b) Maintenance and enhancement of monitoring tools

c) Investigation/troubleshooting

d) Propose fixes / workarounds to resolve production issues

e) Implement said fixes as required

f) Follow up with software vendors to implement patches, fixes and upgrades or provide data for troubleshooting issues.

• Work with project teams at design phase, UAT stages and complete handover upon project completion.

a) Ensure business requirements are in-line with IT standards

b) Participate in code reviews and propose fixes and enhancements

c) Participate in UAT testing and ensure testing is comprehensive

d) Review documentations and propose enhancements

e) Assist in the handover sessions

• Support Hours

a) On call support and weekend work as required.

REQUIRED KNOWLEDGE AND EXPERIENCE

• At least 5 years’ and above experience working as a Java Developer (Python/Perl experience a plus).
• Experience in IT services and support is preferred.
• Experience in finance industry such as stock broking or wholesale finance is preferred.
• IT related University degree or equivalent
• Experience with Spring MVC, Spring Boot and Maven.
• Experience with GIT, Bamboo and CVS.
• Experience with Linux operating system.
• Experience with Agile, Waterfall, Iterative etc.
• Experience with Java and Python/Perl.
• Knowledge of IT systems including but not limited to Linux/Unix systems, Windows systems, storage systems and basic networking components.
• Knowledge of methods and tools for application lifecycle, software engineering, test management and IT.

Responsibilities

• Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes

• Monitor service levels performance against critical measures set in service contract

• Review monthly invoices billed by vendor

• Oversee Change Controls and Special Requests to manage changes in the outsourced environment with the respective subject matter experts or control functions in the bank.

• Review processes and identify areas for improvement, risk and control.

• Perform operational issue / incident / escalation management of cheque/courier-related matters and identify root cause(s) and implement preventive measures.

• Prepare and facilitate audits by internal, external or regulatory audit functions.

• Provide operational support to Business Units for new initiatives.

• Manage Business Continuity Planning (BCP) for outsourced-related matters

• Support Data Loss Prevention (DLP) implementations in the outsourced area

• Perform and support site visits with site visit SMEs and control functions

• Ensure control gaps are addressed with timely and appropriate action plans by the vendor

Requirements

• Strong leadership skills with sound, analytical and decision making abilities

• Excellent inter-personal and communication skills in dealing with all levels of staff and external parties

• Strong people-relations and influencing skills

• Demonstrate critical thinking: ability to suggest improvements and identify risks

• Strong Service orientation and professional work attitude: ability to prioritize, and manage internal clients’ expectations

• Domain knowledge in courier services or cheque processes will be an added advantage

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Engineer (Senior/Team Lead)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users, including conducting application training to users, troubleshooting and resolving hardware, software, connectivity, user access, and component configuration problems
• Responsible for creation of all system documentation, preparing backup procedures, and ensuring these are kept up to date
• Analyze user requirements, determine potential problem areas and propose solutions to enhance existing Accounting and inventory solutions
• Preparation of technical specifications; including flowchart for the programming team
• Design, develop, test scenarios and test cases and deploy the application

APPLY NOW!!!

• Diploma in Accounting, Information Technology or equivalent
• Min 3 years of working experience in a related field
• Experience in implementation, training & technical support of accounting or inventory software is a plus
• Essential Skills: Accounting, Citrix, Fortinet, Hyper-V, Inventory management, remote desktop, maintenance, and troubleshooting window servers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65789 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,000-$4,500

Job Description

1. Analyze an organization and design its processes and systems, assessing the business model

and its integration with technology.

2. Assess current state, identify customer requirements

3. Define the future state and/or business solution.

4. Research, gather and synthesize information.

Our Client:

Our Client is a well established foreign Commercial Bank, they are located at Singapore Central Business District. Right now, they are seeking an experienced Credit Analyst to join their team. As a Credit Analyst, this person will play a crucial role in analyzing, evaluating, and mitigating credit risks associated with the bank's lending activities. Your expertise will be instrumental in ensuring the bank's lending portfolio remains well-balanced and profitable while adhering to established risk management policies and regulatory guidelines.

Responsibilities:

• In depth understanding about accounting principles and financial analysis skill
• Analyze past and current financial information and performances.
• Provide financial models and projections based on reasonable assumptions
• Preparation of reports and projections based on the analysis for credit decision making.
• Coordinate with the Marketing Team to review financial forecasts and information

Requirements:

• Minimum a bachelor’s degree in Business or any related discipline
• Relevant credit analysis (i.e. Report Writing) experience within the Banking/Investment industries.
• Preferred customer segment experience: Aviation, Shipping, Financial Institutions, Medium Corporates and Large Corporates (at least 2)
• Preferred product experience: Term Loans, Trade Finance, Structured Finance

If you are a good fit for this role, kindly send your updated resume (indicating your Last Drawn Salary and Notice Period) to [email protected]

EA Licence No: 23S1615

Verify employee schedules and ensure new hires understand their roles and duties.

Handle phone calls regarding complaints and questions about orders or further escalations regarding services

Support the manager in Operation

Supervising employees during day-to-day tasks

Interact with customers and learn their needs and specifications

Main Responsibilities

Build & change management

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Incidents and Requests management (business users and other IT teams)

• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.

Continuous improvement

• Improve operational processes.
• Coach more junior team members as required.

Qualifications and Profile

• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Very good communication skills and keen to work with business users.

Education

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Shift Timings

• Work in shift for ASIA or EMEA region : (9am – 6:30pm SGT) or (3pm – midnight SGT).
• On-call rotation with team mates to cover night and week-end support.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we seek a Automation Developer to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications, maintaining and building the configuration solutions in the Global Pay Plus payment engine of the bank.

The role will focus primarily on the build and delivery required evolutions of the vendor provided / in-house solution in line with several projects with a high value budget. The main application to be managed is Global PayPlus Payment Engine.

Main responsibilities

• Contribute to the team’s business needs with strong functional expertise on GPP-SP platform for International Payments, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO), clearing and settlement mechanisms
• Provide expertise on Corporate Payments, Correspondent Banking and Indirect Participants Banking
• Provide the strong expertise on GPP-SP configuration management and Business & system configurations
• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In-Country), Client Services, Implementation, Operations and Finance in the context of GPP-SP.
• Mapping the identified functional requirements to GPP-SP and defining a solution with the help of it to full fill the payment processing.
• Do Fit-Gap Analysis of the Business Requirements and design configuration solutions in GPP to minimize the Gaps and use GPP capabilities to address the requirements.
• Provide Defect Triage analysis of the issue raised by Quality Assurance team and work towards fixing of the issue using GPP configuration capabilities.
• Identifying the scope of the requirements, validating the requirements in the context of GPP-SP.

Analysis and design of GPP solutions:

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payment processing knowledge to help define a viable business solution, working with the key business sponsors in GPP-SP.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Contribute to the testing and support of GPP and Cross Border payment applications

• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Provide functional Guidance to the Team, working closely with developers/Tech Leads/BAs and to the contributor applications for assisting in resolution of queries Perform level 3 support of applications in production.
• Analyze and evaluate the defects as raised by first and second level support.
• Coordination with support team and technical team to investigate the defects.
• Make sure it works in continuous integration environment.
• Write tests to ensure the robustness of the fix.

Professional Skills and Qualifications

At least 5 years of hands-on experience in payment systems (especially GPP SP) and good understanding of payments domain

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.
• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Working knowledge of Agile Scrum framework (good to have)

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

Overview:

This position is for the new Loan strategic program, named LOANSCAPE. It is multiyear program. The program targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built in Paris and in Singapore.

In a challenging and multicultural environment, we seek a Business Analyst to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of the IT project and support teams as well as the ability to work on multiple projects concurrently. The candidate will need to develop a good understanding of both IT systems and business processes.

Main responsibilities

• Work with business user to draft and finalize requirements
• Analyse and document existing business processes and operating models and provide solutions w.r.t. target architecture considering specific future business needs.
• Design solutions and write functional specifications and solutions in collaboration with technical IT specialists.
• Testing the developed applications and follow up on fixes.
• Ensure delivery of fully tested products/features on-time and with quality up to production.
• Maintain up-to-date required quality documentations & train end-users.
• Provide support to test, diagnose and resolve application issues.
• The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project teams located in Paris. The candidate will need to have and keep developing a good understanding of both IT systems and business processes.

Qualifications and Profile

This position requires around 6 years of relevant experiences in corporate financing domain with focus on designing and delivering IT solutions.

Mandatory skills:

• Holding a diploma/degree in accounting, finance or IT.
• Excellent knowledge of corporate & investment banking and different financial products including but not limited to Syndications, Participations, Commercial Loans, LC, Guarantees, Discounting, Factoring etc.
• Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.
• Experience working in Agile development methodology.
• Hands-on experience with BDD framework and UML.
• Comfortable working with SQL database queries.
• Experience with Microsoft Office tools.

Advantages:

• Any certification for Business Analysts e.g. ECBA, CBAP, PBA etc.
• Any experience in project management or in a functional lead role

Other Professional Skills and Mindset

• Solid analytical and problem solving abilities
• Very good organization skill with attention to details
• Willing to work on new topics and to collectively propose innovative solutions.
• Proactive with team player mindset
• Hands on and versatile with capability to effectively interact with technical team
• Proficiency in application project management
• Strives to deliver the solution in the most effective and timely manner

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599