Total 21,473 support analyst job vacancies in Singapore

Position: Analyst, Operations and Admin

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=53

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Overview

Koru Partners is a thematically driven alternative investment firm identifying attractive investment opportunities that are backed by macro-holistic themes encompassing forward-looking social, economic, demographic, and technological changes.

We are inspired to be the world’s leading business partner for unique insights, understanding and decision making. It is our mission to understand the challenges facing humanity and to empower people and companies, working to transform such challenges into opportunities through allocation of capital.

We are looking for a candidate who is looking to grow with us. You will be working in a team with like-minded members, who will be training and guiding you to reach your full potential. If you are up for the challenge, we can promise a great journey and an opportunity to learn the various parts of our business.

What You Can Expect

Salary: SGD 4,000 to 5,500 per month

Benefits

• Group Insurance
• Medical Allowance
• Health Screening Allowance
• Vision Care and Health Allowance

Company culture

• Strong emphasis on company core values to guide you in your day-to-day work and life
• A dynamic and fun team that will challenge and support you
• Flexible and transparent work culture

Responsibilities

• Overseeing Office Operations: Manage and maintain efficient day-to-day office operations, ensuring a well-organized and functional workplace.
• Administrative Assistance:Provide comprehensive administrative support to diverse departments, encompassing planning, scheduling, coordination, liaison activities, and execution of tasks.
• Proactive Coordination:Anticipate and fulfil the needs of various departments, ensuring a seamless and positive operational experience.
• Process Enhancement:Actively engage in continuous improvement initiatives, contributing to the refinement of existing processes and internal controls.
• Support to Managing Partners: Assist managing partners with tasks like scheduling and conducting research or fact-finding projects pertaining to family needs (e.g., education, healthcare, etc.).
• Ad-hoc Responsibilities:Undertake additional duties as required, adapting flexibly to the evolving needs of the firm.

Essential to Have

• Communication Skills: Excellent verbal and written communication skills in English.
• Proficiency in Software: Mastery of Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace (Gmail, Drive, Calendar, Docs, Sheets, etc.).
• Tech-Savviness: Comfortable using various software tools (e.g., Asana, Slack, Dropbox, Zoom) to manage tasks efficiently.

Ideal Requirements

• Proactive and Adaptable: Demonstrates a proactive, flexible attitude with a strong desire to learn and excel.
• Organizational Skills: Exhibits strong organizational abilities, excellent time management, and attention to detail.
• Ability to Work Independently: Can work effectively with minimal supervision under pressure, incorporating constructive feedback for continuous improvement.
• Resourceful and Energetic: Shows resilience, pursues goals with urgency, copes well with changing priorities, and takes initiative to follow through tasks.
• Research and Structured Reporting: Proficient in independent research and consolidating findings in a thoughtful and structured manner.
• Eligibility: Singapore citizen, Singapore permanent resident, or LTVP+; open to fresh graduates.

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=53

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

• Degree/Diploma in Electrical/Electronic/Computer Engineering/Information Systems or related discipline with minimum 3 years relevant experience.
• Atleast 1 year technical hands on experience on AWS Cloud and Redhat Enterprise system implementation and support.
• Managing system in cloud environments in accordance with the project requirement and system support role.
• Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments.
• Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment.
• Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes.
• Manage the system patching and security hardening implementation.

Skills Required:

• Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage.
• Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.

Omnicom Group invites applications for the position of IT Support Analyst, a crucial role supporting a rapidly growing agency. Reporting to the IT Market Lead, this role involves technical support across various office areas, emphasizing expertise in IT strategy execution, new technology adoption, and efficient system management.

Role of the IT Support:

• Execute IT strategy and goals, managing multiple projects and technologies simultaneously.
• Stay informed about new technologies within company guidelines.
• Ensure high availability of systems, enhancing efficiency through continuous process improvement.
• Demonstrate a strong understanding of information security principles and practices.
• Deliver solutions for new requirements and address technical issues in existing systems.
• Oversee projects end-to-end, collaborating with teams across different time zones.
• Perform ad hoc duties as assigned.

The Ideal Candidate:

• Highly motivated self-starter with energy to thrive in a demanding business and IT environment.
• Effective team player with the ability to work well with remote team members.
• Extensive technical services experience, including technical operations, solutions, and standards.
• Strong interpersonal and communication skills, with a customer-focused approach.
• Advanced decision-making and problem-solving skills, adept at navigating obstacles.
• Organize and manage local projects to completion.
• Stay updated on technology trends driven by a deep-rooted personal interest in technology.
• Detail-oriented while maintaining focus on the big picture.
• Thrive in fast-paced and rapidly changing environments.
• Handle difficult personnel situations with discretion, professionalism, and respect.
• Collaborate effectively with IT leadership across the region.

What's In It for You

• Join a world-class team.
• Work with the latest technology used organization-wide.
• Enjoy a fun, fast-paced work environment with numerous perks.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent. Diploma holders with the right experiences will be considered.
• Minimum of 3 years’ experience in IT.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proven experience in IT support roles, preferably within the advertising and media industry.
• Strong knowledge of hardware, software, and networking systems.
• Familiarity with industry-specific software and tools used in advertising and media production is a plus.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience with Windows and MacOS operating systems.

The primary role of an IT Support Engineer with our global company, Human8, is mainly to provide IT support to all internal users / employees by following the best practices in place, in a 1st and 2nd line multi-purpose role.

The position will involve a high level of customer service and support, proactive problem solving and an expectation of continuous service improvement of the Human8 infrastructure and support desk.

We are looking for a Service Desk Engineer to join our Global IT Operations team and support the growth of Human8 and its international expansion.

Together with your team members in the IT Operations team you will be responsible for the IT Service desk & support of all hardware and software.

You are able to align different service desk and regions in 1 unified process and maintain an international IT infrastructure.

With your knowledge and passion for technology, applications and IT systems you can take us a step further than the competition. You will share your knowledge with the users and guide them with training.

Provide support for 800+ users in +25 office locations around the globe, with occasional travel to other offices if required. Because of the different time zones you have to support there is willingness to work in different time zones (early or late shift).

Responsibilities

• Supporting our end users on hardware and software used at Human8.
• Maintenance and setup of end user devices (Windows & Mac).
• Managing the service desk.
• Creating documentation and training materials.
• Management of Office 365 and other licenses.
• Stock and asset management.
• Installation and support of IT equipment (Wi-Fi access points, printers, videoconferencing,…).
• Deploying new software.
• You will be involved in security operations (access control, configuration, patches, security updates, vulnerability scanning).
• Contact & follow-up with external suppliers for hardware purchases.
• Asset management and stock management (including wiping and disposal of devices).
• Monitoring of the IT environment.
• You can do magical things with scripting (small office automation tasks).
• You make and maintain procedures and other documentation.

Qualifications

• Bachelor in computer science or higher (or a proven track record in IT).
• Remote working techniques: Citrix, VPN, Remote desktop…
• You’re familiar with: routers, switches, TCP/IP, DHCP, DNS, FTPS, VPN, HTTPS, …
• Other relevant skills: Nessus, Qualys, antivirus, …
• Background of IT security techniques is a plus (technology, procedures, …) and you can help with maintaining the ISO 27001 certificate and improve our ISMS.

Knowledge of helpdesk software (FreshService, Zendesk, Jira, …):

• Good knowledge of software deployment automation and unattended installs
• Knowledge of IT networks, systems & security
• Security operations mindset

Excellent knowledge of Microsoft products and related services:

• Windows 10, Windows Server
• Active Directory, GPO, WSUS, DFS, Exchange Server, IIS, …
• System Center Configuration Manager
• Office 365 management and migrations
• Azure or cloud environments
• PowerShell scripting

You have at least 3 years of professional experience, but if you feel you’re the right candidate for the job please don’t hesitate to reach out!

Benefits & Perks

• Local perks & benefits
• Global hybrid working culture
• Diversity & Inclusion initiatives
• Team bonding events

About Human8

We're Human8, the human-driven consultancy, that connects brands with people and culture to drive positive change.

Human8 is the coming-together of 10 game-changing agencies from around the world: InSites Consulting, Direction First, Columinate, eÿeka, Join the Dots, ABN Impact, Answer Global, Space Doctors, Gongos, and Happy Thinking People.

We unite a creative, smart and ambitious group of +900 people across 23 locations under one vision: making brands more human by better understanding people and culture, empowering brands to take action, and enhancing the lives of the people they serve.

5-10 years of hands-on application management experience, preferably in the Asset Management business

Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler

Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Basic understanding of the front to back of Asset Management operations

Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Key Skills required:

- IHS Markit EDM solutions
- MS SQL Database knowledge
- Windows NT batch, Tectia SFTP scripts skills
- Asset Management Business functional knowledge

Job Objectives

• Bank Technology and Operations (GTO) in Singapore is looking for an experienced Production Support to join its support team
• To provide proactive, timely, effective and efficient support to the business users
• To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
• To own issues and projects, and work with the various teams to develop solutions for the users
• To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Key Responsibilities

• The Production Support person is responsible for managing the Enterprise Data Management for Bank’s application including web GUI, SQL database and Tectia SFTP batch scripts.
• Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects
• Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management
• Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
• Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements
• Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved
• Embrace standard Change Control Management practices, procedures and guidelines for application releases
• Engage vendor to provide solutions for the stability and sustainability of the production environment.
• Participate in annual DR/BCM activities or infrastructure related upgrade
• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Key Requirements

• Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling
• Degree in Computer Science / Engineering or related disciplines
• 5-10 years of hands-on application management experience, preferably in the Asset Management business
• Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler
• Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Good to have:

• Basic understanding of the front to back of Asset Management operations
• Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Business Analyst / Senior Business Analyst

Responsibilities:

Reporting to the Maintenance Manager, your responsibilities would be to:

• Support the day-to-day operation of projects need
• Understand and translate business requirements to requirement specifications and functional designs
• Ensure the system and deliverables are within the scope of the contractual requirements
• Responsible Unit Testing and System Integration Testing of Service requests and Defects reported.
• Work as a part of the team to meet project targets and quality objectives
• Lead and mentor members of the assigned project team
• Provide hands-on advice and coaching to members of the project team
• Supervise in trouble-shooting, optimizing and fine-tuning of the applications
• Supervise in deployment fixes and releases at in-house and customer environments
• Create and update relevant documents on all executed changes in a timely manner
• Respond to email from various customer queries and supervise troubleshooting issues raised by customers and providing its resolution
• To perform tasks as assigned beyond official working days and working hours when is required by customer of project needs.
• Create a positive team environment and coordinate work effort of each team member in a cohesive fashion
• Interact effectively with stakeholders at all levels
• Represent the company in a professional manner at all times and build positive relationships with clients and partner to the company’s benefit.

Requirements:

You should possess the following qualifications:

• Minimally Diploma or Degree of Information and Communications Technology discipline
• Preferably with at least 6 year of IT-related experience
• Preferably with experience using SQL query tool
• Able to speak well in both English and Mandarin
• Possess good English writing skills
• Possess good interpersonal skills
• Have positive attitude to meet new challenges

Salary range $3500 to $6500

Mon to Fri office hours

hybird work arrangement, 3 day office, 2 days WFH. 3k, max 3.2k + 1 month completion bonus

1) After-Sales Services

• · Correspond with clients by phone, email or facsimile for projects and other related matters.
• · Key contact window for client’s procurement group for spare parts and supervisor requirement.
• · Work as an overall account manager for the assigned client/s.
• · Review commercial contract terms & conditions
• · Prepare quotes and PO, both technical and commercial.
• · Responsible for following the rules assigned for determining margin and other considerations.
• · Be proactive in liaising with customers/vendors, procurement and engineering department to prepare quotations, etc. for after-sales services.
• · Arrange & attend meetings with in-house engineers, sales persons, etc.
• · Coordinating with client & accounts team for timely preparing and processing of invoices. Responsible for tacking invoices and timely payments.
• · Timely reporting of business activities and sales forecast to business group.

2) Data Management

• · Record keeping of all the technical communication, history of equipment, Changes & upgrades
• · Enter data and maintain project records and files
• (Mainly in electronic copy, including hard copy)

3) Administrative Support

• · Support group leaders for carrying out administrative jobs, such as record keeping, taking notes and providing MOM, arranging for travels etc.

Min Diploma and above

No experience needed as training will be provided.

Interested candidates, please email your resume to [email protected]

Jonathan Lim Jia Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Job Scope

Leads the regional Service and Customer Support needs of customers served. Develops and drives the service business to exceed annual revenue and profit targets. The role will involve direct management of the ICOS and SPTS service support resources and coordinating support from other support orgs to ensure a positive customer experience for Packaging Channel customers across all product lines.

Customer Service

• Build strong customer relationships, establish technical credibility and penetrate at all levels of the customer’s technical organization
• Handles all facets of customer retention and satisfaction including participating in the resolution of customer concerns and defining and developing a customer contact strategy.
• Be proactive with customer management to identify potential areas of improvement and drive resolution (tool or customer service related)
• Coordinate factory support as required (BU, Product Support, Logistics, Sales, etc.)
• Manage local critical issues

Business / Finance

• Forecast and help manage yearly business revenue
• Plan, budget, and manage expenses to enable a balanced profitable service business
• Supports customers and promotes relevant CIPs and product improvements
• Understand all customer related agreements, equipment specifications, and Service Level Agreements
• Work closely with Account managers in the channel to drive P&S objectives (Product and Service)

General

• Analyzes operational processes, escalation procedures, and performs training gap assessments by finding opportunities for service delivery improvements and benefit to the customer / clients
• Liaises between customers and manufacturing, sales, field service, order processing and accounting to resolve status updates, production, delivery and billing inquiries
• Develop a solid understanding of the equipment base at your customer sites.
• Ensures adequate records and systems are maintained
• Track and review equipment, warranty, contract and escalation performance metrics
• Establish strong working relationships with other Business Units, Product Support, Regional Product Support, and Sales personnel
• Ensure all employees receive and maintain proper training
• Conduct performance reviews and appraisals for your team.
• Set clear goals for the team that support overall account goals and objectives
• Promote and role model safety in the workplace
• Adhoc special projects and tasks as requested by Management

Qualifications and Essential skills:

• Minimum Bachelor’s Level Degree and work experience of at least 10 years
• Strong customer orientation and advocacy
• Excellent project management, analytic and organizational skills
• Effectively communicate through writing and presenting in front of Senior Management
• Expertise in critical thinking and leadership with proven abilities in relationship management.
• Ability to work in a fast-paced environment on multiple tasks simultaneously
• Basic financial and budget management skills
• Ability to travel >25%

About the client:

Our client is a reputed organization

Responsibilities:

• You will be a member of the Cyber Security Team responsible for responding to threats and incidents to the corporate networks, systems and digital assets.
• Perform security monitoring and incident response activities across the networks, leveraging a variety of tools and techniques.
• Detect incidents through proactive “hunting” across security-relevant data sets.
• Document incident response analysis activities thoroughly
• Develop new, repeatable methods for finding malicious activities
• Provide recommendations to enhance detection and protection capabilities.
• Analyse endpoint, network, and application logs and security events
• Help other IT teams in security-related issues.

Requirements:

• Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualification.
• At least 2-3 years of experience in cybersecurity with at least 2 years in handling cyber-security operations related work
• Experience working in Security Operations Centre and/or Computer Incident Response Team.
• Experience with Threat Intelligence Platforms.
• Experience with SIEM (especially Splunk).
• Excellent problem-solving skills combined with hands-on experience doing root cause analysis and post-incident reviews.
• Demonstrate experience in Information Security with a focus on Cyber Security operations, Incident Response and Detection.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

Thanks& Regards,

Annie Pal

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1331366 (Annie Pal)

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All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The NSS Technical Support Executive is responsible for providing effective IT/AV technical support role, in relation to the generic desktop/ laptop PCs, mobile devices, Audio Visual (AV) equipment, as well as NTU campus software. This includes problem diagnosis, configuration, installation, and general troubleshooting of IT/AV systems and applications, adhering closely to the Service Levels Agreements (SLAs) and policies set by the organization.

Responsibilities:

• Provide on-site Level 1 & 2 Support in relation to IT/AV- related service disruptions at the Common Teaching Facilities (Lecture Theatres, Tutorial Rooms and Meeting Rooms), One Stop Tech Lounge and Schools/Faculties.
• Diagnose and troubleshoot IT/AV equipment faults and application errors, to restore service provision.
• Troubleshoot technical problems of low to medium complexity, resolution to resolve these incidents.
• Assist in replacing generic IT/AV equipment parts and peripheral components for servicing, as required, and liaising with multiple vendors.
• Provide IT/AV technical support as assigned, in response to ad-hoc manpower request from Local Units (including providing AV support for events, video conference/ meeting/ interview support).
• Respond to all technical emergencies raised by NSS Service Desk.
• Provide face to face IT support by appointment at One Stop Tech Lounge.
• Facilitate processing and tracking of other administrative activities.
• Document IT/AV related problems and resolution procedures in Knowledge Base for future reference.
• Maintain technical documentation related to configuration of IT/AV equipment and components.
• Carry out Asset management in accordance with NTU policy and procedures. Keep track of the IT/AV asset movements at the respective storeroom locations.

Requirements:

• Minimum GCE “A”-levels / Diploma in Information Technology with 2 years of relevant working experience
• Proficient in problem diagnostics and resolution, with the ability to work autonomously
• Good working knowledge on desktop operating systems including Windows 10 and above, Macintosh OS, and associated generic applications
• Working knowledge on other IT domains, including software, hardware, servers and network operations
• Working knowledge in handling/operations on audio/video equipment and its infrastructure
• Preferred experience on programming, ServiceNow, data integration and ITIL Certified

We are looking for a Quantitative Analyst to drive the development and implementation of quantitative models for portfolio optimization. You will assist in generating investment ideas based on fundamental research and data analysis and help to develop and maintain quantitative valuation and trading models. Successful candidates will have the opportunity to manage portfolios based on their quantitative models.

Responsibilities

• Daily macroeconomic data recording and analysis of macroeconomic data to provide stakeholders early warning of stock, commodity, interest rate and foreign exchange price trends.

• Collect, clean, and analyze financial data from various sources, perform analysis and interpret results to assist in making impactful business decisions.

• Familiar with the logic of asset class linkage in macroeconomic data, and the correlation between stocks and commodities.

• Conduct thorough research on market trends, economic indicators, and relevant factors influencing investment decisions.

• Analyze and update stakeholders with early warning of emergencies and national policies impact on stocks, commodities, foreign exchange and bonds.

• Monitor and assess the impact of market events on the portfolio, making timely adjustments as necessary.

• Conduct analysis of Markowitz mean-variance models and asset correlations for different asset portfolios.

• Familiar with products such as bank loan, funds, bonds, and Phoenix Snowball.

Requirements

• Degree in a related field with two to five years of relevant industry experience.

• Familiar with Bloomberg's usage skills (portfolio report; Excel), making PPT and investment reports.

• Cross-asset knowledge (fixed income, commodities, FX, equities).

• Proficiency with Microsoft Office and other spreadsheets, databases, and financial software applications.

• Outstanding presentation, reporting, and communication skills.

• Capable of working autonomously while also collaborating effectively with colleagues from different departments within the company.

• Proven knowledge of financial forecasting and diagnosis, corporate finance, and information analysis.

• Excellent analytical and quantitative skills, with strong attention to details.

• Strong interpersonal and communication (written and verbal) skills and ability to interact with global stakeholders.

Job Description:

• To receive and make inbound & outbound calls from/ to customers.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To undertake adhoc tasks as and when assigned.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates please email your resume to [email protected]

Jonathan Lim Jia Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

As a Senior Data Analyst (Growth), you will be part of a regional function working to support the growth of all business units in Funding Societies. The role requires using a mix of skills including analysis, effective communication, creative problem solving, project management, and cross-functional collaboration to solve complex business problems. Success in this role is tied to your ability to strive despite being in an ambiguous environment.

The ideal candidate will be an independent self-starter who can develop a strong perspective on what world-class marketing and growth analytics should look like at Funding Societies, can work with teams to understand ambiguous challenges, empower business users to make strategic decisions, and drive the company’s overall growth. We solve challenging problems. As long as you are adding value to the business, you are your own boss. You’ll get loads of support from your friendly, talented and motivated colleagues.

What will you do:

• Insights Generation Evangelist: Own end-to-end insights generation processes, from hypothesis generation to analysis, extracting meaningful and actionable insights, to sharing findings with stakeholders
• Data Analysis: Conduct thorough and rigorous analysis of complex datasets using various tools and methodologies to derive insights that drive business strategy and growth.
• Strategic Recommendations: Translate data findings into clear, concise, and actionable recommendations to support key business initiatives and solve organizational growth challenges such as driving acquisition, reducing churn, improving retention, monetization and LTV
• Collaboration: Collaborate with cross-functional teams to understand their needs, ensuring insights align with organizational goals and contribute to informed decision-making.
• Continuous Improvement: Identify opportunities to enhance hypothesis generation methods, analysis techniques, and reporting frameworks to improve the overall insights generation process.
• Presentation and Communication: Effectively communicate insights and findings to stakeholders through compelling visualizations, reports, and presentations.

What we are looking for:

• 2+ years of working experience in Customer / Marketing Analytics
• Have experience with delivering analysis such as  Customer segmentation, Customer behaviors examination, Hypothesis testing
• Growth mindset, eager learner and humble in receiving feedback and implementing it
• Strong logical reasoning and analytical mind, able to break down complex problems in a structured and MECE manner 
• Can-do attitude where proposals and suggestions are proactively provided to stakeholders
• Independent learner who enjoys technical challenges (Google is your best friend)
• Outstanding communication and teamwork skills, with cross-departmental and cross-team projects experience, independently owning and promoting project execution
• SQL and BI visualization tools experience required. Experience with QlikSense will be an added advantage 
• English is required

Good to have:

• Experience in Agile workflow
• Exposure with MixPanel, Google Analytics, and marketing automation tools such as Intercom, Braze, Clevertap
• Experience with R/Python

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

KEY RESPONSIBILITIES

· Provide first-level technical support for our products, including troubleshooting and issue resolution.

· Monitor and maintain the operational status of the datacenter infrastructure.

· Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.

· Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.

· Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.

· Document and report incidents, activities, and maintenance tasks according to standard procedures.

· Contribute to the continuous improvement of support processes and datacenter operations.

WHAT WE ARE LOOKING FOR

· Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.

· Strong understanding of IT infrastructure, including servers, networking, and storage systems.

· Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.

· Excellent problem-solving and communication skills.

· Familiarity with ticketing systems and ITIL best practices is a plus.

· Relevant certifications in IT support and datacenter operations are advantageous.

Costing Analyst - Bishan / F&B Industry [3770]

Working day: Mon – Fri 9am -6pm

Salary range: $3200 - $4200

Working Location: Bishan

Requirements

• Degree in Accounting / Business / ACCA or equivalent
• 1 to 2 years' business analysis / financial planning and analysis experience
• F&B/Retail industry experience would be an advantage

Job scopes

• Responsible for monthly variance analysis and reporting to assist management in decision-making and improving operating efficiencies.
• Review and analysis on PPV.
• Process, evaluate, interpret and report of stock/cost information for monthly closing schedules and reconciliation.
• Support the annual budgeting process and monthly P&L forecasting/analysis.
• Assist in projects to better improve cost savings and efficiencies and support cross functions in their improvement projects.
• Assist in implementation of BOM and PIB system.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Opportunity

• 12 months contract, potentially renewable/convertible
• Looking for a Business Analyst to join the Banking team
• Located at MBFC

Responsibilities

1. Undertake the business analyst role for Market & Counterparty Risk Domain

2. Gather, collate and analyze user’ requirements from business and risk users and provide clear business specifications for system implementations

3. Analyse and perform impact analysis of requests and review system and functional designs are sound and adequate to address Market & Counterparty Risk Business needs

4. Devise comprehensive test plans (including test scenarios and test cases) to test system deliverables

5. Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives

6. Plan, schedule and adhere to enhancement timeliness to meet agreed deliverables

Requirements

1. Degree in Banking, Financial Engineering, Computer Science or any other related quantitative discipline with about 3 or more years’ relevant experience in business analysis area

2. Prior business analysis experience of working between technology and business users to specify business requirements for development of systems solutions

3. Understanding and experience in the area of Market Risk or Counterparty Risk

4. Prior experience in implementing Market or Counterparty System or innovative digital solutions within Risk Management Group is an advantage

5. Team player with strong inter-personal, communication, presentation, analytical and problem-solving skills

6. Proficient in SQL and Excel

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• We regret to inform that only shortlisted candidates will be contacted

The Wealth Platform tribe defines and delivers advanced advisory initiatives, bringing great value to Clients and to our Front Office teams. We are part of the Product team (PMG) and work in close partnership with business stakeholders and the technology teams.

We are looking for a Subject Matter Expert (SME) of Aladdin system (BlackRock) to focus on the Portfolio Management system enhancement (Aladdin).

The role holder supports key transformation initiatives impacting portfolio management capabilities., in partnership with the technology team. He/she manages overall project delivery is effectively managed within defined and agreed service level to drive and support business needs. The SME supports Aladdin Product Owner, ensuring that the system is robust in supporting the overall business and the risks are managed accordingly.

The candidate is required to have the following experience:

• In-depth knowledge of Aladdin (BlackRock), Aladdin Enterprise preferred.
• Agile project management practice and experience in the Scrum framework

The SME supports the product owner for the product vision and roadmap, works with squads and project teams to ensure timely delivery. This is a persistent role that goes beyond an individual projects.

Main duties:

• Supports the PO to define the Product Backlog. Works with users (e.g.: thorough customer journeys) based on the expertise in system capabilities and functionality to capture and prioritize the features and user stories expected of the products.
• Partner with Tech teams to refine user stories, including acceptance criteria.
• Support the PO to coordinate dependencies with internal and external teams.
• Coordinate and validate system requirements gathering and drive acceptance testing phase with end users, testers, and relevant product teams.
• Monitor and ensure platform readiness and uptime for efficient daily use.
• Work closely with IT stakeholders to track platform related incidents and defects to timely and permanent closure. Monitor and ensure platform readiness and uptime for efficient daily use.
• Handle end user queries related to platform functionality.
• Conduct regular platform training and onsite guidance to end users.
• Liaise with business process owners to align processes within platform.

Requirements:

• Degree in Finance, Economics, Business, Computer Science or Technology
• Possession in Agile project management, Scrum and relevant certifications or qualifications are advantageous.
• Minimum of 5 years of experience in Banking / Financial institutionsIn depth knowledge of Aladdin Wealth / Enterprise (BlackRock)
• Experience in Discretionary Portfolio Management products, processes and best practices
• Sound understanding and articulation of Wealth Management business products, processes, and best practices.
• Strong advocate for operational efficiency and enhanced end user experience
• Excellent written and verbal communication and presentation skills coupled with strong computer skills, particularly in Microsoft Office tools.
• Demonstrable ability to engage closely and confidently with business and IT stakeholders of all levels.
• Ability to prioritise, work well under pressure, work well independently, and be a team player.

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Admin Executive (Sales Support)/ Admin Executive (Customer Service)
• Working Location: Loyang Way (Transport provided from Tampines MRT)
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.15 PM)
• Salary Package: Basic Salary + Bonus (1.75 months)
• Duration: Permanent

Key Responsibilities

• Manage sales enquiries and prepare quotations for customers.
• Follow up on quotations for customers.
• Process Pick List.
• Provide general administrative and operational support to Sales team.
• Any other duties as and when assigned.

APPLY NOW!!!

• Min GCE 'O' level.
• Computer literate.
• Candidates without relevant experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #62241 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Opportunity

• 12 months contract, potentially renewable/convertible
• Looking for a Business Analyst to join the Banking team
• Located at MBFC

Responsibilities

• Collate and manage all the details regarding the application for the assigned business vertical

– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.

• Support user community on business queries and guidance on better usage of the system on daily BAU activities.

• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.

• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.

• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team

• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.

• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.

• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.

• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Requirements

Applicant need to be well versed in SQL and ability to handle large volume of data for analysis and testing. Preferred to have DataMart or Banking products experience and knowledge.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• We regret to inform that only shortlisted candidates will be contacted

Job Description & Requirements

Company Profile:
Morgan Stanley is a worldwide leader in investment banking and is one of the top firms in Mergers & Acquisitions (M&A), underwriting of equity and equity-related transactions, corporate debt issuance and high-yield debt financing. With over 2,000 professionals in 30 countries, we are consistently recognized for our performance in both traditional and innovative financing techniques and helping a wide range of clients around the world to make and execute decisions about their business strategy and financial structure.

RESPONSIBILITIES:
The work is challenging, and are encouraged to roll up their sleeves, dig into financial statements and construct innovative solutions. Assignments vary depending upon group placement, but typically include:

• Analyzing financial and operating information relating to corporates and industries.
• Creating statistical exhibits that analyse comparative financial performance.
• Building models to depict projected financial results and to value companies.
• Participating actively in the execution of financing and/or M&A transactions.

QUALIFICATIONS /SKILLS /REQUIREMENTS:

• You have oral and written fluency in English. Business fluency in Mandarin, Bahasa Indonesian, Vietnamese, Thai, Malaysian, and Filipino is preferred to service and interact with clients within the region.
• An analytical mindset with solid knowledge of accounting, financial and operational concepts
• You are a team player with a strong work ethic who thrives with confidence when faced with intellectual challenges.
• You have strong analytical skills and the ability to grasp complex data, manage multiple projects, provide complicated financial analysis and develop appropriate corporate finance solutions.
• You have outstanding communication and interpersonal skills, the ability to form effective working relationships through collaboration, strive for excellence and exhibit the highest ethical standards

• Provide IT technical support and troubleshooting of hardware, software, and networking issues for various users.
• To keep the software up to-date and responsive to the changing needs of each department.
• Establish, implement, and review IT policies, IT asset (hard and software) lifecycle policies, and standard and processes relating to the use, preservation and recovery of information assets to ensure proper usage, compliance and security
• Coordinate with vendors for provision of end-user support and escalate to vendor for desktop/laptop hardware repairs or software troubleshooting
• Develop and maintain installation and configuration procedures and system standards
• Set up AV/video conferencing prior to general meetings
• Perform inventory management and health check of software licenses, hardware, and other IT peripherals
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications
• Design and conduct IT user training on systems under the IT Department's purview
• To ensure that all computer systems provide uninterrupted service especially to Operations user through timely IT support.
• To ensure that back-up data stored in an off-site location is regularly updated.

• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

Responsibilities

• Provide on-going application support and be involved in various stages of the SDLC.

• Conduct user requirement analysis for the development/implementation of new systems and for enhancements to existing systems.

• Hands on in development work on message parsing for data transformation through Javascripts and message mapping tools.

• Hands on in development work for webservices and webservices technology for both SOAP and RESTful webservices, including understanding on 2-way SSL encryption for the webservices.

• Design and orchestrate the data flow from upstream system to downstream systems to meet the solution requirements.

• Evaluate potential solutions and make recommendations to resolve business problems.

• Involvement in the system integration testing phase prior to implementation.

• Plan and coordinate user acceptance testing for any system implementations or enhancements.

• Liaise closely with business users and build good rapport.

• Liaise closely with functional analysts in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

• Support the team in defining project requirements, tracking and documentation.

• Support the team in defining project requirements, tracking and documentation.

• Play as team leader role to drive the project and coach the junior members.

Requirements

• Degree or Master in Computer Science, Computer Engineering or equivalent.

• Candidate shall have 5 years experiences in enterprise software development

• Proficient in either Java and .Net

• Experience in popular commercial cloud such as AWS or Azure. Candidate with commercial cloud certification have advantage.

• Rich knowledge about the integration using API and web services (REST, XML/JSON, SOAP, XSLT)

• Strong understanding about the security in the enterprise software environment

• Strong knowledge to handle the HA and DR scenarios

• Ability to quickly grasp & learn new technologies

• Candidate shall have strong understanding and experience about programing and algorithm.

• Good communication skills and experience working with technical teams and management.

• Strong analytical skills and ability to work independently as well as in a team environment.

• Good grasp of SDLC principles and best practices.

• Proficient in Office Productivity tools, eg. Microsoft Excel, PowerPoint.

• Experience in Application Integration development is an added advantage.

• Experience in healthcare industry and healthcare integration is an added advantage.

• Experience in Knowledge in working with HL7

• Experience in Rhapsody and APIGateway is a strong advantage.

• Experience in MS Windows environment, Unix/Linux environment & application support.

• Experience in cloud like AWS, IBM, Google Cloud or Azure

Licence No: 12C6060