• Location: Bukit Batok
• Working Days: 5 Days
• Working hours : 9am - 6pm
• Salary : SGD2,900- $4,000 (not inclusive of transport allowance, bonus/commission)
• Allowance Transport: SGD500 min (applicable if you have own car), otherwise reimbursement

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Responsibilities:

• Responsible for product management for the product we are distributing
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Prepare and present application/ solution proposals according to customer requirements
• Provide technical, application/ Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
• Provide product training and conduct product demonstration to customers
• Work closely with sales team to maintain existing customers’ relationship.
• Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.

Job Requirements:

• Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics
• Training on products will be provided
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• 1 – 2 years experience

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

#NEW# Global IT Support (L1-L2) - 12 Months (Weekend)

Location: Singapore
Shift Pattern: Weekends (7:30am – 4:00pm) + Weekdays (10:30am – 7:00pm, 3 days a week)

We are seeking an IT Support Specialist to provide comprehensive IT support across our client's firm both locally and globally. You will manage IT hardware, deliver timely support, and ensure adherence to service levels. The role focuses on resolving IT issues swiftly, with a strong emphasis on a first-time resolution strategy.

Key Responsibilities:

• Provide and manage office IT services and hardware, ensuring adherence to set procedures and policies.
• Offer first-line application support (e.g., productivity tools, business applications) to resolve or escalate issues.
• Record, diagnose, monitor, and resolve IT requests and problems through the call management system.
• Collaborate with external vendors, monitor IT systems, and maintain communication with global support centers.
• Manage local office IT queues and assist in project management as required.
• Assist in training, inductions, and user administration tasks.
• Perform out-of-hours tasks when needed.

Shift Details- Important :
This role includes weekend shifts (7:30am - 4:00pm) and 3 weekday shifts (10:30am - 7:00pm) from Monday to Friday. During British Winter Time, shifts will adjust by one hour. Working in the office is vital for experience and aligning with company culture, with 50-80% of time spent on-site.

Key Skills & Experience:

• 3+ years of professional experience as an IT L1-L2 Support Engineer
• Strong troubleshooting skills in operating systems (Windows, macOS), network connectivity, and hardware/software issues
• Proficiency in user account management (Active Directory), remote desktop support, and ticketing systems (e.g., ServiceNow)
• Familiarity with productivity tools like Office 365, basic scripting (PowerShell), and security protocols
• Excellent customer service skills and experience in technical documentation
• Ability to work independently with minimal supervision
• Experience supporting MS Office applications and handling IT equipment
• A service-oriented mindset with strong communication skills
• Proficiency in English (additional languages are a plus)

Please contact [email protected] for more information

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

• Working location: Hillview
• Salary: $2,800 - $3,000 + Commission + Annual Performance Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Desktop Support Engineer (Band 1)

Working Location: Tuas / Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are seeking a skilled Information L3 Infrastructure / Endpoint Support Engineer fluent in Mandarin (spoken, written, and reading in both Simplified and Traditional Chinese) to support users primarily in Hong Kong and mainland China (Shanghai & Beijing). This role requires effective communication with users who may not speak English, ensuring clear understanding and adherence to IT protocols. Experience in a legal or law firm environment is highly advantageous. The position will be responsible for the configuration, maintenance, and overall health of IT infrastructure, managing desktops, workstations, and endpoints such as laptops, desktops, VDI, and mobile devices.

Responsibilities:

• Provide dedicated support for users in Hong Kong and mainland China, ensuring all communication is clear and meets company IT standards.
• Implement and maintain endpoint patching and provisioning systems (SCCM, Intune, MDT) to ensure all devices meet standards, are updated, and maintained throughout their lifecycle.
• Manage and provision virtual desktop infrastructure in Azure VDI/Citrix, maintaining resources like gold images and deployment repositories, and supporting L3 issues for end users.
• Develop and use scripts and PowerShell applications to automate various System Admin functions.
• Package and deploy software as required, in line with new releases and project needs.
• Serve as an escalation point for Level 3 engineering issues, working closely with teams in Architecture & Engineering and Local IS Support.
• Document system processes, modifications, and upgrades, maintaining comprehensive and up-to-date documentation.
• Participate in systems development and the integration of new and existing systems, following best practices for business continuity.
• Stay current with new technology trends and evaluate which solutions can meet business and system requirements.
• Contribute to the development and implementation of IS policies, including security, disaster recovery, and operational standards.
• Provide Level 3 support for a range of technology solutions, including Office365, SCCM, VDI, and desktop applications.
• Take part in special enterprise-wide assignments, sharing leadership responsibilities within the team.
• Assist in maintaining open communication with senior IS management to ensure timely updates on projects and status.
• Operate within policies, supporting the Information Security team, and resolve issues related to project deadlines and workloads.

Skills & Experience:

Required:

• Fluency in Mandarin, with strong written and spoken abilities in both Simplified and Traditional Chinese.
• 2+ years of experience in enterprise-class technology environments, ideally within multi-office settings.
• Proficiency with Microsoft SCCM, Intune, Office365 Suite, AzureVDI, Citrix XenApp, and VDI.
• Strong knowledge of MS Enterprise suite, Windows Server roles (Active Directory, DNS, DHCP), and networking fundamentals (TCP/IP, VLANs).
• Powershell scripting skills; DevOps knowledge is a plus.
• Availability for an on-call rotation requiring 24-hour support coverage.

Preferred:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Law firm or professional services experience.
• Certifications in Litera Suite, Endpoint Backups (OneDrive, Druva), or Mac OS familiarity.

If you’re an experienced desktop and endpoint engineer looking for a challenging role with a dynamic team, we encourage you to apply!

Please contact [email protected] for more information

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

• Well Established Company
• Basic $2600 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Lorong Chuan
• Working days: Monday to Friday
• Working hours: 8:45am – 6pm

Job Responsibilities:

• Process and submit daily sales orders, promotional forms, listing forms, and price increase forms accurately and efficiently
• Assist the Head of Sales in tracking and generating daily sales reports, including sales figures and trade expenses
• Liaise with the Marketing team to obtain high-resolution product pictures for the sales team as and when required
• Liaise with Marketing and Warehouse teams for roadshow and atrium matters
• In charge of calculating commissions and incentives for promoter team
• Update ordering forms as needed to reflect any changes to customer orders
• Process GWP (Gift With Purchase) forms for approval
• Process product exchange forms if necessary
• Manage customer returns, ensuring a smooth and efficient process
• Coordinate promoter schedules with the Senior Promoter Executive as and when required to ensure sufficient daily manpower at sales outlets
• Compile competitor newspaper advertisements for market analysis
• Consolidate photos of competitor and company displays received from merchandisers
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Supply Chain or relevant field with preferably of 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description & Requirements

We are currently seeking a talented individual to join our team as an Administrative and Accounting Staff. This role will involve a combination of administrative and accounting duties to support the smooth operation of our organization.

Responsibilities:

- Perform general administrative tasks such as answering phones, scheduling appointments, and filing documents

- Assist with accounting tasks including processing invoices, tax preparation and compliance, reconciling accounts, and preparing financial reports

- Maintain accurate records of financial transactions and ensure compliance with company policies and procedures

- Provide support to other team members as needed

Qualifications:

- Fresh graduates are welcomed to apply

- Experience in both administrative and accounting roles would be prioritized

- Strong organizational skills and attention to detail

- Proficiency in Microsoft Office applications, particularly Excel and QuickBooks

- Excellent communication and interpersonal skills

- Ability to work independently and prioritize tasks effectively

If you are a motivated and skilled individual with a passion for both administration and accounting, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and qualifications.

2. SKILLS

Microsoft Office Corporate Governance Treatment ACCA Financial Transactions Administration Payroll Sales ProcessInternal Controls QuickBooks Accounting Attention to Detail Financial Statements Commercialization Scheduling Back OfficeIron OreFinancial Reporting Credit Analysis

1.Project Planing(One of the first tasks of a construction manager is to plan the scope, schedule, and cost of a construction project.)

2.Project Management(A construction manager is responsible for managing the day-to-day operations of a construction site.)

3.Project Coordination(A construction manager acts as a liaison between the different parties involved in a construction project.)

4.Project Completion(A construction manager ensures that the project is completed on time, within budget, and according to the specifications.)

5.Skill and Quolification(To become a construction manager, you need to have a combination of education, experience, and skills.)
6.Pick up and drop off workers to and form works.(Need have driver's license)

Min. 3 to 4 years’ experience in Welding & fitting

Able to read construction drawings and work independently

Workers who having welder certification of 3G/4G/6G

Stainless steel piping welding

Shielded Metal Arc Welding

ARC, TIG & MIG welding

Gas Cutting & Grinding

Lays out, positions, aligns, and fits components together.

Bolts, clamps, and tack-welds parts to secure in position for welding.

May assemble parts by bolting and riveting.

Position: Tech Support /Admin - IT Resourcing & Commercials
Duration: 12 Months (renewable)
Location: Singapore

IT Resourcing & Commercials:

The successful applicant will be part of the team in Technology Business Management (TBM) Unit. The applicant is responsible for supporting vendor management and procurement processes. This position supports the Technology Group (TG) in its day-to-day management, vendor relations, and strategic procurement activities, while maintaining alignment with organisational goals and ensuring compliance with procurement standards.

1. IT Management Support

• Vendor and WOG Engagement: Assist in facilitating engagement between TG and external vendors, as well as Whole-of-Government (WOG) entities, to ensure collaboration and alignment with key initiatives.
• Event and Initiative Management: Coordinate and provide logistical support for TG-hosted events and industry initiatives, ensuring effective execution.
• Office Space and Planning: Contribute to the planning and management of TG office space, ensuring optimal usage for team members and operational requirements.
• Executive Support: Provide administrative support to TG leadership, including scheduling meetings, managing travel logistics, and preparing materials for executive presentations and initiatives.

2. IT Resourcing & Commercials

• Vendor Performance and Spend Analysis: Assist in tracking and analysing the performance of TG vendors, ensuring alignment with service level agreements (SLAs) and budgetary constraints.
• Augmented Resource Planning: Support TG’s augmented resource planning by helping with workforce forecasting, allocation, and budgeting to meet project and operational demands.
• Strategic Vendor Partnerships: Contribute to the management of strategic vendor relationships, focusing on dependency management and optimising partnerships to meet TG objectives.
• Procurement and Contract Management: Assist in the management of procurement documentation (AORs, PRs, POs, Contracts), ensuring compliance with organisational standards. Help maintain the central contract repository.
• Demand Aggregation and Bulk Procurement: Support the execution of demand aggregation and bulk procurement processes, ensuring cost-effective purchasing and efficient resource allocation across the TG.

Requirements:

• 3-5 years of experience in IT operations, vendor management, or procurement.
• Strong understanding of vendor management, resourcing, and procurement processes.
• Familiarity with procurement documentation standards, contract management, and demand aggregation.
• Experience in managing vendor relationships and analysing performance metrics. • Excellent organisational, communication, and analytical skills.
• Ability to manage multiple tasks and support cross-functional teams in a fast-paced environment.

Key Skills:

• Vendor Performance Management
• IT Resourcing and Workforce Planning
• Procurement and Contract Management
• Event and Initiative Management
• Analytical and Financial Reporting Skills
• Stakeholder and Vendor Engagement

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Position: Admin & Sales Support Executive

Salary: SGD2,500 - SGD3,500

Location: Singapore, UBI

Are you an organized and customer-oriented individual looking to kickstart your career in a corporate office environment? We have an exciting opportunity for you to join our team as an Admin & Sales Support Executive.

Key Responsibilities:

• Assist in preparing simple sales quotations (training will be provided).
• Assist in updating quoted sales opportunities into sales funnel reports using cloud software.
• Assist in order processing and delivery coordination.
• Support the sales and service delivery team in daily operations and act as a liaison between departments for sales order delivery.
• Communicate with suppliers and customers to ensure the prompt completion of every sales order.
• Provide excellent customer service by conducting timely follow-ups via email and/or phone calls after delivery or service completion.
• Offer additional administrative support, including filing, ordering office supplies, and managing office amenities as needed.

Requirements:

• Minimum qualification of Diploma
• At least 1 year of relevant working experience in a corporate office environment (applicants with a background solely in retail will not be considered).
• Proficiency in MS Office applications (Excel, Word, Outlook).
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking clients.
• Positive work attitude, trustworthiness, and a willingness to learn.
• Attentive and adaptable in a fast-paced working environment.
• Immediate availability or a short notice period will be a significant advantage.

How to Apply: If you meet the above requirements and are eager to contribute to a dynamic team, we encourage you to apply! Please send your resume along with a brief cover letter to [email protected]. We look forward to welcoming a dedicated Admin & Sales Support Executive to our clients

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a part of the Enterprise Support Team, you’ll spend most of your time interacting directly with our users and ensuring that they have a stellar Stripe experience.

What you’ll do

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email
• Own and managed business critical escalations and incidents
• Become the expert in all Stripe products, deeply understanding our processes and workflows in order to resolve user issues
• Manage a small portfolio of users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders
• Work with Engineering and other Operations teams to diagnose and solve technical user problems
• Develop relationships with users and identify opportunities to improve support and overall experience with Stripe
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations

Responsibilities

Casework

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email and occasionally by call
• Become the expert in all Stripe products & how our largest users use them with their unique integrations, in order to comprehensively resolve user issues with context-aware support
• Iterate & improve service delivery for business critical escalations in order to delight our largest users who value quick resolution and proactive communication

Support Partner/Projects

• Manage a small portfolio of 1-2 users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders. These users are either new to Enterprise support or are a heavy user of support
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations
• Identify and lead initiatives across our 5 pillars (Prevention, Availability, Effectiveness, Satisfaction, Effortlessness) to enable the team to provide a best-in-class support experience to our largest users at scale

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Embodies an empathetic, user-first mindset and embodies Stripe’s operating principles
• Has exposure to or experience with managing relationships with large, exceptionally complex/senior level stakeholders
• Exhibits an investigative mindset, strategic thinking, high attention to detail, and cross-functional coordination skills
• Can demonstrate technical aptitude, having experience with data analysis or use of technical tools to troubleshoot user issues
• Has demonstrated ability to problem solve with minimal guidance in a rapidly changing environment
• Has exceptional written, verbal, and presentation-based communication skills and the ability to translate complex solutions to users simply and clearly
• Will work willingly at least two weekend days per quarter, and two holiday days per year - you’ll receive a weekday off of your choosing the week following a weekend shift

Preferred qualifications

• Prior experience with or exposure to SQL, Tableau, Hubble and APIs
• Some background experience in account management, customer experience, program management or project management
• Comfortability learning new functions and features of technical products
• Experience leveraging root-cause analyses to make data driven decisions
• 
  

Hybrid work at Stripe
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

You will join the Global Maps Data Collection Team in supporting warehouse management and data collection projects.

Job description:

• Support Maps data-collection projects and running tasks in compliance with Maps Field Operations processes.
• Manage vendor requests, warehouse inventory, and timely delivery of devices and equipment.
• Communicate and collaborate with internal teams/external partners to manage vendor requests, warehouse inventory, etc.
• Review collection data and facilitate performance reporting.
• Develop documentation and drive process improvements.

Requirements:

• Experience in warehouse management.
• Possesses operations, project management and inventory management skillsets.
• Ability to follow instructions and protocols.
• Self-driven individual with excellent time and project management skills and sense of urgency.
• Be willing to manage physical hardware/equipment by arranging calibration, mantaining inventory records
• Detail-oriented with excellent organizational skills and the ability to manage large datasets.

Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Good command of written and spoken English
• Ability to write simple reports in English
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Capable of working under tight schedules
• Willingness to work after office hours as needed
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Engage in conversations with customers to answer any technical queries with regards to product specification and application.
• Pick up of customer's items & delivery of goods to customers.
• Plan production scheudule & liaise with production team to ensure production schedule is align with delivery dates.
• Inspection of goods prior to delivery.
• Perform on-site servicing & installation of goods to customer's equipment.
• Report back to supervisor after each delivery trip about delivery status and customer's feedback/queries/requirements.

Requirements:

• Must possess a class 3 driving license & must be willing to drive company's vehicle to deliver/pick up goods (2-3 times a week).
• Must be physically fit.
• Must have a pleasant personality to engage in conversations with regards to customers' queries.
• Must be able to read engineering drawings.

Our client, a well-known insurance company, is hiring for a 6-month contract as a Business Support Associate.

Key Responsibilities

• Ensure that all documents are processed within stipulated timelines and according to the operational procedures
• Check all documentation and ensure it meets requirements.
• Data-entry of key information such as client and product information, premium amount into the system
• Approve submission in online platform (internal/external system)
• Review unmatched lodgements/Exceptions
• Cleaning of submission data from the system as and when necessary
• Attend to all inquiries, feedbacks and complaints including highlighting issues and offering solutions to the Reporting Manager;
• Build and maintain good working relationships across all levels of personnel, internally and externally;
• Ensure accurate and timely communication network between Team members & Reporting Manager;
• Prepare, update, upload, archive and send data reports on daily, weekly and monthly frequencies (as and when required)
• Ensure all reports are accurate before disseminating to relevant departments within the timeline
• Prepare and/or participate in User Acceptance Test (UAT) for new system applications (when required)
• Participate in projects (such as system migration) as and when necessary
• Any Ad hoc duties which may include assisting other staff members and answering queries from advisers
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Requirements

• 2-5 years of Life Insurance backroom experience preferred
• Competency in Excel (preferred)
• High accuracy with an eye for detail (preferred)
• Academic: min. Diploma / Bachelor’s degree (preferred)
• Professional Certification(s): Relevant Insurance certificates e.g. M5, M9 (preferred)

Company Reg No.: 201131609D | License No: 24S2411| Reg No: R1435178, Nadiah Marican

Job description

Responsibilities:

• Responsible for order processing via email or phone
• Check data accuracy in orders before releasing them to the Production Department
• Contact customers to obtain missing information or to answer queries
• Liaise with the logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Expedite orders through internal coordination
• Direct important feedback from customers to relevant departments
• Stay up to date with new products and features
• Provide administrative support and handle other ad-hoc tasks as assigned

Requirements:

• GCE ‘O’ level or high school diploma (or equivalent)
• Previous experience in sales administration or a similar role
• Good interpersonal and multitasking skills
• Proficiency with word processing and spreadsheet software, particularly MS Excel
• A team player with high level of dedication
• Ability to work under strict deadlines
• Strong attention to detail and accuracy
• Candidates who are able to commence on short notice will be preferred

We regret to inform that only shortlisted candidates will be notified.

Linda Lum

Senior Recruitment Consultant

MOM Regn No: R1436147

Target Recruitment Pte Ltd

MOM Licence No: 15C7744

Responsibilities:

• Knowledge in supporting Office 365
• Knowledge in support on premises Exchange Hybrid Servers
• Knowledge in supporting Azure AD Connect
• Able to support after office hours if required.
• Strong analytical, problem solving and troubleshooting skills
• Demonstrates good spoken and written communication skills

Requirement:

• Diploma or degree in Computer Engineering/Computer Science or Information Technology or related qualification
• IT certification or related qualification
• Min 3 year relevant experience.
• Strong problem-solving skills.
• Good communication skills.

Key Responsibilities

● Frontline IT Support: Act as the initial point of contact for all IT-related inquiries, handling support requests through phone, email, and ticketing systems.

● Problem Identification and Resolution: Perform troubleshooting for a variety of IT issues, including:

○ Hardware: Laptops, PCs, mobile devices, printers, headsets, desk phones, and conference speakers (e.g., Jabra, Poly).

○ Software/Applications:

■ Security tools (e.g., Zscaler, CrowdStrike)

■ Windows OS (Windows 10/11) and Microsoft 365

■ Finance applications (e.g., SAP client)

■ Printer software (internal and remote setups)

■ Productivity tools (e.g., Thinkcell, S&P CIQ, Quantiwise)

■ Communication and web conferencing products (e.g., Teams, Zoom)

■ VMWare VDI environment

● Service Requests: Handle service requests, including:

○ Triage issues and escalate when necessary

○ Open and manage cases with external vendors, such as Microsoft Engineers

○ Ensure timely follow-up and updates to users, maintaining a response time SLA of 15 minutes

● User Account Management: Address account-related issues (e.g., login issues, password resets, password expiry) and ensure timely resolution.

● Software Maintenance: Maintain, update, and patch software to ensure applications remain functional and up-to-date.

● Documentation: Develop and update user manuals, instructional documents, and guidelines for end-users.

● IT Asset Management: Track, update, and report on IT assets for audit and budget purposes.

Skills and Requirements:

● Strong Communication Skills: Excellent spoken and written proficiency in English, with clear, customer-oriented communication.

● Customer-Focused Attitude: Demonstrates a service-oriented approach, with patience and attentiveness to user needs.

● Technical Proficiency: Solid understanding of computer systems, basic networking, mobile devices, remote support tools, and web conferencing products.

● Experience: Proven experience in a help desk or technical support role, preferably in a finance industry environment.

● Sense of Urgency and Ownership: Proactively takes ownership of incoming requests, striving for first-time resolution and high user satisfaction.

● Adaptability: Willingness to work on a shift rotation and adapt to changing support needs.

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chan Mui Lee (Sandy)

Registration Number: R1108925

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities

• Provide L2 helpdesk and onsite support to users on desktop, laptop, mobile and peripherals
• Update software patches periodically
• Provide services for all iMac, Deskside Break Fix support for end user devices and peripherals including delivery processing in accordance with Service Level by location
• Provide and/or oversee, as appropriate all installations and de-installations
• Provide and/or oversee cascades, moves, additions, refurbishments and operational changes for all in-scope equipment software, and related services at designated customer sites
• Coordinate, plan and schedule iMac in support of office changes, staff onboarding/offboarding with all IT functions and/or third-party vendors to minimise operational interruption or disturbance to customers
• Prepare and be on standby for video conference and meeting room A/V
• Assist in any IT-related projects, activities and events

Requirements

• Candidates with work rights in Singapore i.e Singapore Citizen and/or Singapore Permanent Resident due to nature of role
• At least Nitec or Higher Nitec certification
• At least 3 progressive years in a role of similar capacity
• Knowledge and hands-on experience with Microsoft end-user technology
• Knowledge and hands-on experience with iOS end-user technology

Preferred Requirements

• ITIL-certified

What do we do?

At Infosys Compaz(iCompaz), we focus on Digital Transformation for enterprises across industry vertical segments and services. We take clients on a rewarding journey of Digital Transformation, with strengths in AI, Data, User Experience, Cloud, Cybersecurity and Analytics, while also serving clients in their IT management in technology operations, infrastructure and applications. We serve a comprehensive client network spanning multiple industries and are helping clients meet the challenges of the digital economy in financial services, retail, transportation and logistics, telecom, services, and resource sectors, among others.

Why iCompaz?

• iCompaz is a Joint Venture between Infosys Limited and Temasek Holdings, both global leaders in their respective industries, and the JV was created exclusively to bring Digital Transformation capabilities and global skills to the ASEAN market. Temasek Holdings is a global investment company headquartered in Singapore. Infosys is a global leader in next-generation digital services and consulting, headquartered in Bangalore, India.
• We take pride in our fair employment opportunity. You are welcome at iCompaz regardless of age, race, gender, religion, marital status and family responsibilities, or disability.
• We offer an inclusive and diverse workplace environment to support your career aspirations. We have a strong emphasis on continuous learning to your professional and personal growth. If you are looking for an opportunity where you would be able to make an impact with what you are good at, and at the same time being able to explore any other area that interests or motivates you, WE’VE GOT YOU COVERED!

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Apply for this job

Job Description

We are seeking a Technical Support Assisitant with a background in AI, Computer Science, or Programming to join our team.

This individual will undergo comprehensive training to gain in-depth knowledge of AI/Robotics’s products and act as the primary technical support resource for customers. The role involves providing hands-on training, troubleshooting issues, and serving as a liaison between our customers and technical teams. Additionally, this position will contribute to the development of educational content, ensuring that our products can be effectively integrated into the learning process.

Key Responsibilities:

• Product Expertise

• Customer Training and Support

• Curriculum and Content Development

Qualifications and Skills:

• Background in AI, Computer Science, or Programming (Degree preferred)

• Proven experience in technical support, customer service, or educational technology roles.

• Strong problem-solving skills, with a technical and customer-focused mindset.

• Excellent communication skills for effectively conducting training and support sessions.

• Familiarity with the AI, STEAM, programming education, and open-source hardware industries.

• Proficiency in graphical programming software, with knowledge of Python, C/C++, and ROS as a plus.

Preferred Experience:

• Experience with educational institutions or tech products for learning environments is a plus.

• Prior experience in curriculum development or technical writing is an advantage.

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight-saving time in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm

• Afternoon:2pm-11pm

• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Performing all run activities in respect of the firm’s process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– Firm’s process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

• Managing knowledge within the team

– Share the knowledge within teams

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Job Requirements:

– The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

– Experience in a banking environment is a plus.

– Minimum 3 years of experience with UNIX environments

– Minimum 3 years of experience in scripting languages such as Python, Powershell

– Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

– Experience with task schedulers such as Control-M

– Good understanding of IT ecosystems and application architectures

– Knowledge about : CICD pipelines, ITIL practices, Agile practices, Lean, Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117