Total 489 tech support job vacancies in D02 Anson, Tanjong Pagar

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

* near Shenton Way MRT

* Basic + AWS + VB

• Responsible for all the trade related supporting activities from assistance of traders, communication with customers / within departments for payment arrangement, price confirming and accounting administrative support.
• As a member of the department, the incumbent is expected to execute assigned duties in ensuring timely and accurate execution of transactions and necessary various risk management activities and journal entries.
• Communicating with customers / within departments for necessary arrangements such as confirmation of price fixing, payment arrangements, inventory management, etc.
• Maintaining accuracy of trade data stored in trading system through input and reconciliation.
• Recording trade data and ensure accuracy of various reports/calculations.
• Account Receivable / Account Payable checks.
• Maintaining proper filing of documentation (hard and soft copies).
• Coordination of structuring business process.
• Any other duties as assigned by Senior Manager or General Manager from time to time.

Requirement:

 Has working experience in the Oil and Gas industry with general accounting knowledge (SAP);

 Basic knowledge on international commodity trade (INCOTERMS, trade finance, etc.);

 Other commodity trade knowledge may be taken into consideration, if there is no experience in international Oil & Gas industry;

 Proficient in MS Office applications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Must Have

• Experience in providing VIP/Class A support
• Expertise in End User Support including Hardware IMAC and troubleshooting
• Expertise in Remote Desktop and Laptop troubleshooting
• Knowledge on Server, Network, Printer and Peripherals
• Experience in providing Airport Terminal, Kiosks and Hangar device support

Roles & Responsibilities

• Risk assessment, vulnerability management, and developing compliance frameworks to protect cardholder data.
• Asset and incident management (Handling Change Request & Incident tickets in large-scale) and provides operational support such as incident resolution, Incident escalation, Critical situation disposition and closure.
• Installing and troubleshooting Symantec, MS-Defender, McAfee endpoint encryption, CrowdStrike, CarbonBlack , GuardiCore Anti-virus products and analysed malware behaviour & vulnerability closure in Endpoints and Servers.
• Working knowledge of client deployment build technologies, software distribution, Implementation and Migration activities.
  

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

Job Description

• Oversee current and future HR services specifically for the tech sector.
• Collaborate with recruitment agencies on strategies for hiring technical talent and managing related matters.
• Handle internal personnel documentation, including staffing, recruitment, and performance evaluations for technical roles.
• Continuously enhance and innovate the talent management system and processes.
• Support department team leaders in daily management of technical teams.

Job Requirements

• Bachelor’s degree or higher, preferably in HR or a related technical field.
• 3+ years of experience managing HR operations for large organizations or across multiple locations in the tech industry.
• Experience in the SEA tech market.
• Strong understanding of regional job markets and technical recruitment trends.
• Proficient in one or more Human Capital Management (HCM) tools.

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch’s Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch’s ERGs are available to connect employees with others within the organization to offer professional and personal support.

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Fitch Solutions provides data, research and analytics that help clients excel at managing their credit risk, offer deep insight into the debt investment market, and provide comprehensive intelligence about the macroeconomic environment. All available on our platform, Fitch Connect, designed and built using our credit, macro and industry expertise to help you make more informed decisions.

Sales Support Associate, Singapore

Fitch Solutions is currently seeking a Sales Support Associate based out of our Singapore office.

The Sales Middle Office team is seeking a Sales Support Associate to aid the Sales team in the processing of their opportunities and troubleshooting any other Salesforce issues they may encounter.

The primary function of the Sales Middle Office team is to work with Sales, Client Services, Sales Operations and other teams within Fitch Solutions in a number of areas including supporting the Global Sales team in the processing of opportunities, design, set up and management of clients’ access, setting commercial pricing strategy and the management of enhancements to Salesforce.

What We Offer:

• Excellent opportunity for the right candidate in a time of expansion of size and responsibilities within the team.
• Opportunity to gain experience and knowledge of Fitch Solutions products and operational processes.

We’ll Count on You To:

• Support the Sales Team in processing Salesforce opportunities and agreements daily.
• Troubleshoot both technical and user-related issues.
• Advise Sales on the best practices for contract processing via Salesforce
• Work with work with the sales teams to increase their knowledge of the Salesforce Contract Lifecycle Management process.
• Identify and report Salesforce system bugs and enhancements to the Salesforce Product Owner.
• Improve sales processes within the Salesforce environment.
• Maintain up-to-date supporting documentation and internal systems.

What You Need to Have:

• Experience in a Sales Support function.
• Demonstrable knowledge of sales processes using a CRM tool such as Salesforce.
• Customer service orientation (Sales Teams are your client).
• Strong analytical and creative problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficient in written and verbal communication in English.
• Excellent organizational skills.
• Ability to work effectively with all levels of the organization; track record of developing relationships grounded in trust and credibility.

What Would Make You Stand Out:

• Proven ability to work effectively with all levels of the organization.
• A track record of developing relationships based on trust and credibility.
• Self-motivated with a willingness and aptitude to lean about Fitch business process and products.
• Adaptability to thrive in a fast-paced and evolving environment.
• Knowledge of Jira / Confluence

Please apply directly at https://careers.fitch.group/job/Singapore-Sales-Support-Associate%2C-Singapore/1120564401/

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

This position is an additional headcount within the team to enhance client support and service delivery.

Responsibilities:

• Client Assistance: Provide exceptional service to clients by addressing inquiries, resolving issues, and ensuring a positive experience.
• Administrative Support: Assist Relationship Managers (RMs) with scheduling meetings, maintaining accurate client records, and performing other ad-hoc tasks assigned by RMs.
• Documentation Management: Handle the preparation, review, and processing of account opening documents, investment transactions, and compliance-related paperwork.
• Coordination: Collaborate with internal teams, such as compliance and operations, to ensure seamless service delivery.
• Reporting: Generate and distribute reports on client portfolios and investment performance.
• Relationship Management: Build and maintain strong relationships with clients, understanding their financial goals and needs.

Qualifications:

• Basic understanding of finance, business, or a related field.
• Knowledge of compliance and KYC processes is advantageous.
• Previous experience in wealth management or financial services is preferred, but not required.
• Strong communication and interpersonal skills.
• Proficiency in financial software and Microsoft Office Suite.
• Detail-oriented with strong organizational skills.
• Ability to speak and write Japanese is a plus, but not mandatory.

Skills:

• Ability to multitask and manage time effectively.
• Strong analytical and problem-solving skills.
• Customer-focused with a positive attitude.

Salary: Negotiable based on experience.

Job scope

• Assist Management with strategic planning and overall business management of the Branch’s operation, including coordinating with Head Office and business units on business analysis, target management, cost management, resource utilization and projections.
• As a window to Head Office International Banking Division, support information and data request from Head Office and facilitate with the collation among the Branch’s various units.
• Assist Administration Team Head with the management of administrative functions and execution of related tasks.
• Drive or participate in projects/initiatives in respect of the Branch’s support and administrative functions, including general affairs, HR, operation risk and business contingencies. To collaborate with various stakeholders such as compliance team, risk team and consultants.
• Assist with policies and procedures update and implementation to ensure smooth operations, including facilitating in the communication and clarification of policies and procedures rolled out by Head Office
• Ensure compliance with legal and regulatory requirements related to administrative functions and general affairs, including management of internal and external auditors’ requests.
• Drive processes improvement and explore with Heads Office on streamlining of work flows.

Other job requirements

• At least 8 years of relevant experience in business support or analysis, with at least 4 years of Banking industry preferred.
• Degree in Business Administration, Banking and Finance, Accounting or equivalent preferred.
• Ability to identify and address issues at a holistic level while maintaining a detailed-oriented and independent approach to analysis.
• Good communication skills to facilitate coordination with stakeholders in Taiwan Head Office and Singapore Branch.
• Capable of thriving in a fast-paced environment where multitasking is common. Ability to handle escalations and drive to resolutions effectively.

Responsibilities:

• Oversee good commercial relationship with all customers
• Monitor programs and procedures to ensure on-time delivery and customer satisfaction with the team
  Manage and implement the process improvement and changes enabled by IT systems
  Provide in-house support to the Sales Personnel in handling sales quotations, SOPs, RFQs and enquiries pertaining to assigned accounts
• Liaise and coordinate with global offices/agents with regards to sales-related enquiries, as well as shipment monitoring/coordination in accordance to account SOP set up
• Generate weekly/monthly reports for internal and external customers, in accordance to their requested format
• Review, update and maintain SOP, quotations and RFQ results for assigned accounts in server/systems
• Follow up on customer issues or handle disputes as and when necessary
• Develop and direct procedures pertinent to the effective and efficient operation of the Sales Support Team
• Provide feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes
• Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to
• Coach and guide new hires and junior team members for development and alignment

Qualifications and Experience

• Diploma in Marketing, Logistics, Supply Chain Management or equivalent
• Minimum 5 of relevant experience in Freight Forwarding Industry
• Good knowledge of Cargowise One is advantageous
• Good knowledge of Ocean Freight Quotation

Interested candidates, please send your updated CV to [email protected]

Tempserv Pte Ltd (06C3745)

R1983591

Job Description:

• Provide general administrative and operations support to the HR department.
• Perform resume screening, shortlisting applications for most suitable candidates and arranging interviews.
• Any other ad hoc duties assigned.

Requirements / Qualifications:

• Minimum GCE ‘O’ Level/Diploma/Degree
• Good communications and interpersonal skills
• Proficient in MS Office applications
• Minimum 2 years working experience in a similar position.
• Hardworking and self-motivated to get work done
• Training will be provided
• Able to start work immediately

Location:

Central

Working Hours:

Monday – Friday: 8:30am to 6:00pm

We regret only shortlisted candidates will be notified.

More details will be shared during the interview.

ML Consulting Pte Ltd

EA License No: 91C2939

Responsibilities:

Involved in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Work location at Ang Mo Kio.
• Required to travel to sites for work.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job Descriptions:

• Prompt processing of Sales Quotations, Customer Purchase orders in ERP system;
• Preparation of commercial documentation for deliveries/collections and logistical arrangements with customers and transportation company;
• Supporting Sales team in co-ordination with customers with regards to queries, updates of repair status, checking on parts availability and complaints;
• Monitor and management of customers’ stock levels:

- Prompt request for parts/units from customers for our internal repair jobs queuing and planning;

- Requesting top-ups when stock levels are running low or fully depleted;

- Requesting purchase orders for stocks which have reached low levels but still pending for POs

• Monitoring of Purchase Orders availability in customers’ portals;
• Accurate and timely data input/update of internal records in ERP system;
• Customers site visits will be required during special occasions

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Involved in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Work location at Ang Mo Kio.
• Required to travel to sites for work.

Requirements:

• Bachelor's degree / Diploma in Computer Engineering/Computer Science, IT, Networking and/or equivalent (candidates with lesser academic qualifications may be considered for other positions)
• Minimum of 2-3-year experience in a similar engineering-related capacity. Fresh graduates may be also considered.
• Knowledge in managing and maintaining IT and networking equipment.
• System knowledge and technical skill with experience on the following:

1. System: Microsoft Windows 7/8/10, Windows Server 2003-2019, SharePoint, Microsoft Exchange 2007/2010, MS_SQL, Office, Active Directory, DNS, DHCP, File Services, FTP.
2. System: Red-Hat, Linux
3. Virtualization software: VMware
4. Networking Equipment: Firewall, Routers, Switches

• NAS Storage: SAN Storage, NetApp Storage
• Good diagnostic and fault solving skills
• Positive work ethics and team player.
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor/outdoor environments
• Knowledge on “know how” to perform clients and servers hardening, OS & software patching will be an added advantage.
• Knowledge in Networking, Microsoft System Administration, SharePoint, Red-Hat, Linux, VMware and Storage functions will be an added advantage.
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Networking, computer/servers and Storage function). Other Engineering-related experience may be considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job Overview

The Customer Service Onboarding Intern will assist in contacting clients, gathering necessary documentation, and ensuring a seamless onboarding experience.

Key Responsibilities

· Assist in contacting clients via email, Whatsapp or Wechat for onboarding support.

· Gather and verify necessary documentation from clients.

· Support the onboarding team in resolving client inquiries and complaints.

· Help update and maintain accurate customer records.

· Provide feedback to the team to improve the onboarding process.

What we look for in you

· Currently pursing a Degree or Diploma in Business, Communication, or a related field.

· Strong communication skills.

· Attention to detail and ability to multi-task.

· A pro-active and eager-to-learn attitude.

Job Overview

The Business Development Intern will assist in identifying new business opportunities, supporting client acquisition efforts, and conducting market research.

Key Responsibilities

· Conduct market research and analysis to identify potential business opportunities.

· Assist in lead generation and building a pipeline of potential clients.

· Support the business development team in preparing proposals and presentations.

· Help maintain and update client information.

· Support the business development team in preparing proposals and presentations.

· Assist in tracking and reporting on business development activities.

What we look for in you

· Currently pursuing a Degree or Diploma in Business, Management, or a related field.

· Excellent communication and presentation abilities.

· A pro-active and eager-to-learn attitude.

Job Overview

The Executive Assistant Intern will assist the CEO with scheduling, document preparation, and day-to-day administrative tasks, gaining firsthand experience in executive support and business management.

Key Responsibilities

· Manage the CEO’s calendar and schedule appointments.

· Assist in the preparation of reports, presentations, and meeting materials.

· Handle correspondence, including emails and calls, on behalf of the CEO.

· Conduct research and compile information for various business projects.

· Attend meetings and take minutes when required.

· Support the CEO with any ad hoc tasks as needed.

What we look for in you

· Currently pursuing a degree or diploma in Business, Management, or a related field.

· Strong organizational and multitasking skills.

· Excellent communication and interpersonal abilities.

· Proficiency in Microsoft Office Suite.

· High level of professionalism and confidentiality.

Job Overview

The Finance Intern will assist in financial analysis, reporting, and day-to-day financial management tasks, gaining exposure to various aspects of financial operations in a fintech company.

Key Responsibilities

· Assist with financial analysis and preparation of reports.

· Support the finance team in budget, tracking and forecasting.

· Provide assistance in maintaining financial records and documentation.

What we look for in you

· Currently pursing a Degree or Diploma in Finance, Accounting, or a related field.

· Strong analytical and problem-solving skills.

· Attention to detail and organizational skills.

· A pro-active and eager-to-learn attitude.

Job Overview

The Cashier and Settlement Intern will support the team by assisting with daily transaction processing, reconciliations, and handling customer inquiries related to payments.

Key Responsibilities

· Assist with daily cashiering and settlement tasks, including processing transactions.

· Reconcile accounts and ensure accurate transaction records.

· Assist in investigating and resolving discrepancies.

· Provide support in generating reports for daily financial activities.

· Assist with customer payment inquiries when required.

What we look for in you

· Currently pursuing a Degree or Diploma in Finance, Accounting, or a related field.

· Strong attention to detail and numerical skills.

· Basic knowledge of financial processes.

· Willingness to learn and work in a fast-paced environment.

Key Responsibilities:

• Provide daily onsite IT support for hardware, networks, and software, including laptops, desktops, and mobile devices (Android/iOS) to customer's workplace.
• Ensure timely resolution of customer issues by troubleshooting and diagnosing problems.
• Document tasks and updates in the ticketing system or inform the team lead.
• Configure client equipment to connect to corporate networks and domains.
• Adhere to and enforce IT, security, and acceptable use policies.
• Deliver training to clients on the use of systems and applications when necessary.
• Offer technical support to users and other engineers in Singapore.
• Help maintain and keep track of IT assets, including assigning and disposal.
• Liaise with vendors for the repair and maintenance of IT-related equipment.
• Execute Windows deployment and migration projects.

Requirements:

• Min 2 year of FSS experience supporting a large customer base
• Proven experience in providing IT support, preferably in a field service capacity.
• Solid knowledge of hardware, networking, and software troubleshooting.
• Familiarity with IT asset management and vendor coordination.
• Experience with Windows deployment and migration.
• Excellent communication skills and a customer-centric approach.

Job Description

• Oversee current and future HR services specifically for the tech sector.
• Collaborate with recruitment agencies on strategies for hiring technical talent and managing related matters.
• Handle internal personnel documentation, including staffing, recruitment, and performance evaluations for technical roles.
• Continuously enhance and innovate the talent management system and processes.
• Support department team leaders in daily management of technical teams.

Job Requirements

• Bachelor’s degree or higher, preferably in HR or a related technical field.
• 3+ years of experience managing HR operations for large organizations or across multiple locations in the tech industry.
• Experience in the SEA tech market.
• Strong understanding of regional job markets and technical recruitment trends.
• Proficient in one or more Human Capital Management (HCM) tools.

About Grasshopper

Grasshopper is a prominent technology provider headquartered in Singapore. We uphold core values of honesty, integrity, and teamwork, guiding our future success. Our cutting-edge, in-house technology places us at the forefront of electronic trading advancements.

As a key member of the Production Support Team, you'll:

• Provide operational support for both the trading and tech teams
• Investigate infrastructure/application issues on a live production system
• Monitor applications and infrastructure alerts, reacting quickly
• Ability to troubleshoot and escalate application issues
• Build/deploy tools to improve our automation and monitor stack
• Take ownership and respond to open support tickets
• Prepare/update new or current technical documentation and troubleshooting guides
• Respond to queries and issues raised by users

We'd love for you to have:

• 1 to 3 years of strong experience with Linux (Bash)
• Python/Shell scripting
• Experience dealing with a global infrastructure setup with over 200 servers
• Experience developing automation scripts to improve procedures
• Self driven and motivated with a thirst for learning

It will be highly useful if you have prior experience in the following technologies:

• Knowledge of configuration management tools like Puppet/Ansible
• Familiar with monitoring tools like Nagios/Icinga
• Knowledge of database, influxDB, mysql
• Good knowledge of CentOS/RHEL/Fedora
• Good knowledge of Networking
• Good knowledge of CI tools like Jenkins, Gitlab CI, Terraform.
• Familiar with public cloud providers like Google cloud, AWS
• Familiar with confluence, JIRA
• Knowledge of exchange trading protocol ITCH/OUCH/FIX
• Good knowledge of exchange connectivity and onboarding process
• Hands-on experience on setting up workstation with multiple screens
• Active Directory knowledge would be a plus

What we offer:

• 21 days annual leave
• An opportunity to learn from experienced professionals, fostering mentorship opportunities and personal growth
• Comprehensive Insurance Package with extended coverage for dependents
• Well stocked pantry
• Annual Dental & Wellness budget
• Gym membership
• Employee bonus referrals

What you can expect working at Grasshopper:

At Grasshopper, you will be working in a diverse and dynamic environment. With more than 16 nationalities working in an open office, communication is essential to performance. We give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. The sprint is on!

Grasshopper is an equal opportunity employee.

Job Description

• Monitor and maintain office network infrastructure, ensuring optimal performance and security through regular maintenance and updates.
• Manage incidents, change requests and support projects related to network and system operations where needed
• Act as an escalation, point for customer problems & contact for service issues, and commit to SLA requirements of our ticketing system, ensuring timely resolution of technical issues.
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP)
• Implement and maintain IT security measures, including firewalls, to safeguard company data and systems.

Job Requirements

• Diploma or degree in Computer Sciences, Information Technology or a related field preferred
• Minimum 2 years of relevant experience operating in a similar role.
• In-depth knowledge of computer hardware, software, and OS (Windows and macOS).
• Understanding of TCP/IP, IP addressing and LAN technology including switching and routing fundamentals.
• Understanding of incident, problem, and change management processes.
• Competent at documenting standard operating procedures and knowledge articles.
• In-depth knowledge of best practices, control, and monitoring of network infrastructure.
• Ability to cover after-office hours and weekend support when needed.
• Proactive, strong ownership mindset and willingness to learn in a fast-paced environment.
• Good problem-solving and analytical skills.
• Good interpersonal and communication skills to interact effectively at all levels.

Preferred Qualifications:

• Hands-on experience in Windows server administration and basic knowledge in Linux server administration is a plus.
• Professional Qualification - Microsoft Certified/CCNA is a plus.
• Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus.

Potential candidates with limited experience are welcome to apply.

Job Description:

- Manage the day-to-day operations including project management, resource allocation, financial planning, and workflow optimization across assigned regions (chiefly, in the Middle East and APAC countries)

- Collaborate with senior management to develop and execute regional business strategies and growth plans

- Develop and implement operational strategies, and drive continuous improvement initiatives to achieve organizational goals

- Lead and manage operational projects, including process enhancements, system implementations, and new initiatives, ensure high quality service delivery

- Develop and implement operational procedures and best practices to streamline processes and improve efficiency

- Manage vendor contracts and service agreements and ensure compliance

- Oversee the resolution of IT incidents and service requests, ensuring prompt and effective responses to minimize disruption

- Build and lead a high-performing team, foster a collaborative and positive work environment to enhance team engagement and productivity

- Address and resolve any operational or financial issues in a timely manner

- Work closely with the finance team on regional financial matters, including but not limited including budgeting, forecasting, monitoring expenditures, and optimizing financial performance related operations

- Prepare and present regular reports on operations and financial performance to senior management

- Collaborate with key stakeholders, including finance, IT, and business units, to align operations with organizational goals

- Build and maintain strong relationships with clients, partners, and other stakeholders

Requirements:

- Diploma/ Degree in Business Administration, Accounting, Finance, or a related field

- Minimum of 6 years of relevant experience in operations management and accounting within the software or technology industry

- Strong knowledge of financial principles, budgeting, and accounting practices and proficiency in operational and financial software tools and systems

- Outstanding team and project management skills, capable of handling complex situations and making effective decisions

- Exceptional analytical, problem-solving skill

- Ability to travel as needed

- Strong leadership abilities, and a deep understanding of the local market

Job Overview:

The HR and Administrative Support Assistant plays a crucial role in delivering extensive HR and administrative assistance to facilitate the efficient functioning of the dental clinic. This position entails involvement in recruitment, onboarding, employee relations, office management, and the promotion of a positive and productive workplace atmosphere.

Core Responsibilities:

Human Resources:

Recruitment and Onboarding: Support the posting of job advertisements, resume screening, interview scheduling, and the coordination of the onboarding process for new employees.

Employee Records: Ensure the maintenance of precise and current employee records, encompassing personal details, contracts.

Training and Development: Assist in organizing training sessions, keeping training records, and confirming that all staff members have completed necessary training.

Payroll Support: Work in conjunction with the payroll department to facilitate accurate and timely payroll processing, including monitoring attendance, leave, and overtime.

Administrative Support:

Office Management: Oversee the smooth operation of the clinic's office, which includes managing office supplies, equipment upkeep, and vendor relations.

Scheduling and Coordination: Help in arranging meetings, managing calendars, and coordinating events or activities within the clinic.

Documentation and Filing: Maintain systematic filing systems for, employee documents, and other essential paperwork such as submission of medisave and insurances.

Communication: Serve as a liaison between clinic personnel and external entities, ensuring effective and clear communication.

Adhoc: Will be required to do front desk duties when required.

Qualifications:

Education: Diploma in Human Resources, Business Administration, or a related discipline is preferred.

Experience: A minimum of 1-2 years of experience in HR and/or administrative support is desirable. No experience is also welcome to apply.