Total 713 tech support job vacancies in D19 Serangoon Garden, Hougang, Sengkang, Punggol

We are looking for a Manager to drive the next phase for our Innovation team, through the Open Innovation Platform (OIP). Our mission is to inspire and support corporates to innovate digitally. The OIP is the national digital platform matching corporates to innovative solution providers. This is a business development and pre-sales role which is focused on corporate engagement through multiple modalities e.g. inbound and outbound leads generation and qualification, curated programming, triaging their innovation needs and funnelling them to the OIP programme to support their corporate innovation journey.

Why Join:

• Be part of a young, vibrant, fun and transforming team to strategise, refine and execute the suite of innovation programmes and resources for corporates.
• Shape the ethos of a start-up in government, being scrappy, running fast and lean, and failing forward.
• Rare opportunity to create an innovation platform in government, to benefit corporates and the economy at scale.

Key Responsibilities:

• Business Development. Generate, qualify and cultivate corporate leads, and convert corporates looking to drive business innovation within their organisations. This includes sourcing leads through working with partners to curate exclusive events or programmes targeted at innovators and decision makers.
• Business Engagement. Qualify inbound leads including referrals by acting as initial point of triage for corporates with interest in OIP to diagnose their basic innovation needs. Regular engagement with warm leads, keeping abreast of industry trends and customer drivers as opportunities for follow-ups to enable conversion.
• Stakeholder Management and Matching. Scout, own and deepen relationships with new corporates and multipliers (e.g. government agencies, trade associations) to build the corporate database. Support direct matches with our technology solvers base, based on corporates’ business use cases, as a lever to deepen the corporate relationship.
• Partnership Development: Identify, source and engage existing or new strategic partners through lead follow-up to achieve Innovation team’s objectives (e.g. securing more corporate leads for OIP and/or developing partner-led tech showcases to inspire corporates)

Requirements:

• Tertiary qualification in Business/Information Technology/Engineering or relevant/related disciplines
• At least 5 years of relevant experience in an industry engagement, B2B business development or consultancy role, with immediate and large business networks
• Adept at engaging external stakeholders across seniority levels, and building business networks
• Excellent written and verbal communication skills; with strong analytical and conceptual thinking skills
• Highly adaptable and can work well across internal units and cross-cutting issues and processes
• Results-oriented to follow through with programmes and assignments in a timely manner
• Experience in corporate innovation or digital transformation, cultivating and sustaining business partnerships, and running curated and targeted programmes for corporates
• Good understanding and appreciation of new technology trends, and how it can drive new areas of growth and business use cases across industries in the digital space
• Strong bias for action and ownership to roll up your sleeves to do
• Relentless in cutting through blockers and getting things done
• Team player in solving problems without drawing lines

Job Highlights

• Birthday leave and department cohesion
• Flexi benefits & Medical enhancement
• Convenient location and walkable distance from MRT

Job Description

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

JOB DESCRIPTION

• Attend to all in-coming sales enquiries
• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Provide support to Sales team on appointment setting and coordination work
• Preparation of sales quotation and follow up with customers on confirmed sales orders
• Arrangement of site survey on customer enquiries
• Manage meeting minutes
• Any other related administrative duties as assigned by superiors

REQUIREMENTS

• Candidate should possess Diploma / professional qualifications in any field.
• Minimum of 2-3 years of working experience in general clerical/administrative duties/sales coordination/customer service-related work.
• Knowledge in Microsoft Office applications, internet savvy.
• Result and customer-oriented individual who possess initiative and excellent interpersonal skills.
• Strong negotiation skills
• Strong communication and presentation skills
• Proactive team player with the ability to work independently.
• Ability to work under pressure in a fast-paced working environment.
• Responsible work attitude with a positive and cheerful personality.
• Candidates who can start work immediately or within short notice will be advantaged

Singapore Data Protection - https://www.info-tech.com.sg/data-protection-policy

Please forward a detailed resume indicating your current/last drawn and expected salary, reason for leaving last employment.

We regret only shortlisted candidates will be notified.

Responsibilities:

• Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
• First level troubleshooting of network connectivity in a LAN/WAN environment
• Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
• Assist in user/hardware movement and office relocations
• Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
• Provide user data and application recovery
• Maintain IT records and track on areas of responsibilities

Requirements:

• Bachelor Degree or Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least 1 year of experience in a technical service role
• Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments

Job duties & responsibilities:

• Provide technical guidance in developing new PCB designs and updating existing designs.
• Develop PCB layouts, perform component placements and determine wire routings.
• Verify existing designs and recommend improvements.
• Recommend new design concepts and validate the concept feasibility using circuit simulations.
• Prepare design documentations, requirements specifications and PCB models.
• Perform PCB design testing and analyze test results.
• Monitor and report project status to Manager on regular basis.
• Attend project meetings to discuss about project progress and issues.
• Ensure that project deliverables meet customer expectations.
• Propose process improvements to ensure PCB functionality, quality and reliability.

Job requirements:

• Diploma / degree in Electrical & Electronics Engineering /Computer Engineering.
• Preferably 1 year of experience in PCB schematic design & PCB artwork design.
• Entry-level candidates with keen interest in PCB design are welcome to apply. Training will be provided.
• Knowledge in Althium, Protel or any other electronics design software would be an added advantage.
• Self-motivated.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist and support Sales team activities on administration of purchase orders and invoices.
• Preparation of related administrative paper documentation.
• Liaise with clients and suppliers on logistic and delivery arrangements.
• Responsible for clients inquiries and quotations.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Attend to general enquiries over the phone and email, gathering and evaluating feedback from customers.
• Supporting Event team in organisation of sales events.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Undertake any other ad-hoc projects/duties assigned

• Bachelors Degree in Business Administrationor related field.
• Minimum 2 years of sales support experience.
• Strong organization, time management skills and ability to work with senior internal stakeholders.
• Interpersonal skills, confident personality, high level of enthusiasm.
• New office is set to relocate to Expo in Q2/Q3 2024.

We are looking for an admin assistant to provide logistics and sales support. Interested parties may send their resume to [email protected] or call 68088708 for an interview.

Duties and Responsibilities:

- request and review freight quotes

- arrange and coordinate crossborder shipment of DG cargo

- facilitate export document completion and support forwarder in customs clearance as may be required.

- create and send sales quote to customers

- prepare sales documents ( invoice, delivery notes, packing list, statement of accounts )

- process credit notes

- facilitate order processing and monitoring of shipment

- manage stocks and inventory

- address product related enquiries of customers and assist in the resolution of issues.

- maintain records of sales, goods and customers

- prepare customer onboarding

- monitor customer payments and send reminders

- perform related ad-hoc duties as may be required

Required Qualifications

-Min Diploma in any related field of study or at least 2 years relevant working experience in freight forwarding

-Excellent command of the English language (both oral and written)

Job Description:

1. Ability to plan, strategize and execute product development and marketing plans;
2. Work closely within the product development team to achieve company’s objectives;
3. Work closely with existing key partners and recruit new partners;
4. Educate partners on product portfolio and complimentary services offered;
5. Address partner related issues, sales conflicts and pricing issues in a timely manner;
6. Introduce the company and product presentation fluently, favorable customer follow-up ability, cooperate with the technical engineer to find out and meet the customers' requirements;
7. Responsible for ensuring daily and weekly update of the outlook plan, sales funnel, and call plan;
8. Working cross functionally to build strong relationships with the key customers;
9. Develop a profitable product business to achieve significant growth;
10. Stay current with latest developments in marketplace and competitor activities;
11. Communicate up-to-date information about new products and enhancements to partners;
12. Work with partners to develop sales proposals, quotations, and pricings;
13. Deliver customer presentations and attend sales meetings and partner conferences; and
14. Any other adhoc duties assigned.

Job Requirement:

• Degree/Diploma
• At least 2 years of work experience in in the related field
• Working experience in Networking and Security products will be an added advantage
• Attention to details, excellent presentation
• Demonstrate ability to build relationships with prospective business partners
• Excellent written and verbal communication skills in English
• Good coordination skills
• Must possess good planning & organization skills
• Passionate, aggressive, proactive, versatile, well organized, self-motivated individual and possess strong business acumen

We are a Singapore-based boutique team in recruitment industry, and focusing on tech-driven companies hiring. Due to business expansion, we are looking for the like-minded talents to join the family here! It’s quite unique opportunity to join the high-performing team in the market.

What are you going to do:

• Learn and understand the client needs to ensure the top-rier recruitment solutions
• Conduct 360 recruitment full life cycle responsibility
• Provide the professional recruitment service to clients and candidates, to ensure the company’s and personal branding in the market
• Keep abreast of market knowledge and learning opportunities to enhance your knowledge

What we are looking for:

• Proven work experience in recruitment, sales, marketing, product manager, etc. field
• Experience working In high-growth and fast-paced environment is preferred
• Good interpersonal and problem-solving skills

About Us

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

www.dadaconsultants.com

EA Registration Number: R2197058

Business Registration Number: 201735941W. Licence Number: 18S9037

Fairmart is an early-stage community commerce company with a mission to help local stores thrive in the digital age. We believe that local stores should have access to the same capabilities that larger businesses have, but built for their scale. To achieve this, we take a multidisciplinary approach to building solutions that are simple to use, yet powerful in their impact. We’re based in the JTC Launchpad - the heart of Singapore’s startup community.

We are a diverse team of technologists and builders who love to see the direct impact of our work on the lives of our customers. Those who are successful at Fairmart are intensely curious and bring a fierce passion to their work. You should be results-oriented, but also be people-oriented and understand the broader context of each problem you solve.Our culture is our competitive advantage, and you will have a unique opportunity to nurture its evolution and growth.

Our founders bring a combined 25 years of experience from industry giants such as ShopBack, RedMart, and DJI. The company is supported by prominent VCs such as Quest, Vectr, Hustle Fund, Entrepreneur First, HAX, and SOSV.

What You’ll Be Doing

• Be a key member of a tight-knit, high-performance business development team responsible for pitching and winning new business.
• Daily levels of proactive outreach activity presenting opportunities such as cold calling to partner with Fairmart.
• Owning and maintaining a consistent pipeline, to meet and exceed monthly sales targets.
• Drafting outreach templates and proposals to convert pipelines into sales.
• Maintaining records to provide transparency on all sales activities via the CRM.
• Passionately representing Fairmart and resolving customer objections.
• Negotiating partnership pricing to ensure business objectives are achieved.

Skills You’ll Need

• You’ll be a strong communicator whether by phone, email or in person with an ability to build rapport quickly.
• Be goal driven with a strong drive to achieve the objectives you set.
• A strong interest in technology startups and the various tools we use to drive growth.
• Closing sales: getting buy-in and agreement from potential customers.
• Experience and confidence pitching things you’re passionate about.
• Experience with technology and capturing your activity in a CRM is not necessary, but a plus.
• Perseverance and grit – you’re a hustler, and you’re not afraid of rejection.
• Top-notch people skills – you have bags of emotional intelligence and can persuade even the toughest of prospects.

Perks and Benefits

• Performance-based incentive scheme.
• Open, respectful and fun company culture.
• Have a real impact on the company’s growth and evolution.
• Work with people who love what they do every day.

Qualifications

• Bachelor’s Degree preferably in Business Administration, Communication, Management, or a related field.
• At least 0 - 2 years of relevant work experience.
• Ability to work independently, multi-task, organize and prioritize work.
• Fluent in written and spoken English and Mandarin Chinese, Malay, or Tamil
• Visionary, self-motivated, and laser-focused on exceeding set goals

Compensation: 3,000 - 5,000 SGD monthly

Overview:

We are a leading education technology company dedicated to providing online education products and services. We are currently seeking a Marketing Specialist with experience in Key Opinion Leader (KOL) collaborations to join our team. This position will focus on establishing and maintaining relationships with KOL partners to enhance the market influence and visibility of our brand.

Responsibilities:

1. Plan and execute KOL collaboration projects, recruit, negotiate with, and manage KOL partners to promote our online education products.
2. Coordinate daily communication with KOLs, establish good cooperative relationships, and ensure smooth and effective implementation of projects.
3. Develop KOL collaboration promotion plans and content strategies to ensure consistency in content quality and brand image.
4. Analyze KOL collaboration effectiveness and market feedback, adjust strategies and plans in a timely manner to enhance collaboration effectiveness and brand influence.
5. Work closely with internal teams, including product, operations, and marketing teams, to promote the development and growth of our company's business.

Requirements:

1. Bachelor's degree or above in Marketing, Media, Advertising, or related fields preferred.
2. At least 2 years of experience in online education or internet industry marketing, with experience in KOL collaborations preferred.
3. Excellent communication skills and negotiation skills, able to establish good cooperation relationships with KOLs.
4. Innovative thinking and marketing strategy capabilities, able to develop and execute effective KOL collaboration plans.
5. Strong data analysis skills and logical thinking ability, able to discover problems and opportunities from data and propose effective solutions.
6. Team spirit and proactive work attitude, able to withstand certain work pressure and challenges.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

This position is hired for Info-tech & one of its subsidiaries – DIGISME.

Job Summary:

As the Creative Designer for our business you will be responsible for developing and executing creative solutions to enhance the user experience and drive user engagement on our platform. You will work closely with cross-functional teams to ideate, develop, and execute creative solutions that meet the needs of our users and advertisers.

Key Responsibilities:

1. Develop and execute creative solutions to enhance the user experience and drive user engagement on our platform.
2. Work with cross-functional teams to ideate, develop, and execute creative solutions that meet the needs of our users and advertisers.
3. Collaborate with the sales team to develop custom advertising solutions that align with advertisers' goals and objectives.
4. Manage the creative development process from ideation to execution, ensuring deliverables are completed on time and within budget.
5. Stay up-to-date on industry trends, competitive landscape, and emerging creative technologies.

Qualifications:

1. Bachelor's degree in design, advertising, or a related field.
2. 2-3 years of experience in creative development, preferably in a B2B or online environment.
3. Strong understanding of creative technologies and platforms, including Adobe Creative Suite, HTML, CSS, and JavaScript.
4. Proven experience in managing a team of creative professionals.
5. Excellent project management skills and ability to work in a fast-paced, dynamic environment.
6. Excellent written and verbal communication skills.

• Diploma in Information Technology or Computer science or any computer related subject.
• At least 1 year of relevant experience.
• Good knowledge in PC hardware, LAN and Windows OS.
• Resourceful and able to resolve problems independently using online and offline resources.
• Well organized, proactive and self-directed.
• Able to perform with minimal supervision and a team player.
• Shift duty and weekend support are required when needed.
• Good communication and Interpersonal Skills.

Key Responsibilities:

• Act as the primary point of contact for assigned clients, understanding their business needs, and providing proactive guidance on the utilization of our HRMS and accounting software.
• Retain existing clients by understanding problems faced clients from our system to facilitate user adoption and proficiency.
• Develop and maintain strong, long-term relationships with clients, actively listening to their feedback and identifying opportunities for enhanced service delivery.
• Collaborate with the sales and support teams to relay customer feedback and contribute to the improvement of our software products.
• Monitor customer health metrics, analyze usage data, and prepare reports to track customer satisfaction and identify areas for improvement.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology, or a related field is advantageous.
• Proven experience in a customer-facing role, preferably in a SaaS or technology company.
• Strong understanding of HRMS and/or accounting software systems is advantageous.
• Exceptional communication and interpersonal skills with the ability to engage effectively with clients at various levels.
• Analytical mindset with the ability to interpret data and derive insights to enhance customer success initiatives.
• Proactive and solutions-oriented approach towards customer needs.

• Diploma/Degree in IT/Computer Science.
• Strong technical knowledge and minimum 2 years of relevant Technical/Application Support experience on multi technology platforms.
• Proficient with SQL queries, preferably on Oracle or MySQL.
• Experience in troubleshooting on Solaris/Linux.
• Experience in hosting platform include but not limited to Tomcat, JBoss, IBM Websphere/WebLogic is a plus.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Provide timely and effective technical support for application related incidents and service requests.
• Troubleshoot and resolve application issue, both independently and in collaboration with develoment teams.
• Monitor application performance, identify bottlenecks, and implement performance enhancements.

Preferred Skillset:

• Java
• T-SQL
• PL/SQL
• Stored Procedure

As a Events Executive, you will be at the forefront of our outreach efforts, responsible for executing roadshow events in various locations across Singapore. Your role is crucial in creating brand awareness, educating job seekers about "SG Jobslah," (subsidiary of Info Tech) and driving user engagement with our platform.

Key Responsibilities:

Roadshow Execution:

• Coordinate roadshow events to showcase "SG Jobslah" at strategic locations throughout Singapore.
• Ensure all logistical aspects of the roadshow, such as venue booking, booth setup, and event promotion, are well-organized.

End User Engagement:

• Interact with event attendees and engage them in conversations about "SG Jobslah."
• Provide demonstrations of the platform's features and benefits to potential users.
• Answer questions and address concerns to promote user confidence.

Promotional Material Management:

• Ensure all promotional materials, including brochures, banners, and giveaways, are prepared and available for distribution.
• Maintain an organized inventory of promotional materials.

Data Collection and Reporting:

• Collect valuable user feedback and insights during roadshow events.
• Compile event data and feedback for analysis and reporting to improve future roadshows.

Collaboration and Networking:

• Collaborate with marketing and sales teams to align roadshow efforts with overall promotional strategies.
• Build relationships with local event organizers and potential partners for future roadshow opportunities.

Qualifications:

• Proven experience in event execution, preferably with roadshow or promotional events, fresh graduates are welcomed to apply.
• Excellent communication and interpersonal skills.
• Energetic and outgoing personality with the ability to engage and excite audiences.
• Strong organizational skills and attention to detail.
• Tech-savvy with the ability to quickly learn and demonstrate "SG Jobslah" features.
• Ability to work independently and as part of a team.
• Availability to work flexible hours, including weekends, as roadshow events may require.

If you are a proactive and enthusiastic individual with a passion for promoting innovative solutions to job seekers, we encourage you to apply for the Roadshow Executive role at Jobslah. Join us in making a difference in the job search landscape by showcasing "SG Jobslah" to end users and helping them find their dream careers.

• Diploma in Information Technology or Computer Science or any computer-related subject.
• At least 1 year of relevant experience.
• Good knowledge in PC hardware, LAN and Windows OS.
• Resourceful and able to resolve problems independently using online and offline resources.
• Well organized, proactive and self-directed.
• Able to perform with minimal supervision and a team player.
• Shift duty and weekend support are required when needed.
• Good communication and Interpersonal Skills.

Morning shift duty Once per week, ( 6 am to 2 pm).

Weekend support for system upgrade / cutover is about once every 2 months.

Job Description

• Support company distribution network.
• Follow up resellers inquiries.
• Fulfill resellers order requirement.
• Communicate and arrange with logistic department.
• Update new products info to regular customers.
• Support company's exhibition and roadshow.
• Support checking shipment details and Qty.
• Monitor stock level.

Requirememt

• Min. 1 year sales support experience.
• Know how to communicate properly with people.
• basic knowledge of Microsoft Office software.
• Good work attitude and glad to learn new product.
• Able to work over time for busy period (e.g like new product launch period and exhibition period)

A bit about us

We’re a world-leading smart mobility SaaS tech company with over 1.8 million active users. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our products and technology.

Are you curious, innovative and passionate?

Do you take ownership, embrace challenges, and love problem-solving?

We’re looking for a Senior Systems Support Officer who will empower us to provide the best-in-class technical support to our external customers and internal users of our software platform

You want to

● Give customers and internal users an excellent and stress-free experience while reaching out to support

● Assist users with configuring their applications to get it working exactly as they want

● Diagnose and find root causes to issues raised by customers and end users

● Log, track and manage support tickets using a ticketing system

● Build a knowledge base for problem diagnosis and resolution

● Setup processes and infrastructure to help increase efficiencies and reduce turn around times on support tickets

● Mentor and guide junior members of the team

● Work closely with 1st level support, the development and the quality assurance team to swiftly resolve issues as well as improve product quality and stability

You have

● More than 5 years of experience working in a technical support team

● Good experience in analysing application application logs

● Comfortable writing SQL queries to help diagnose issue

● Familiarity with Javascript / PHP / .Net / Python or similar programming languages

● Familiarity with command line for Linux

● A “never give up” attitude while trying to find the root cause of issues

● Take pride in solving issues quickly and contributing towards the improvement of product quality and stability

● An ability to understand issues faced by the user and have a thought process that is geared towards problem-solving

● Excellent verbal and written communication skills

• Willing to be on call over the weekends / holidays in a rostered setup.

SecureCom Solutions Pte Ltd

System Integrator for Extra Low Voltage (ELV) System, Security, CCTV Surveillance, Public Address(PA) & Audio Visual (AV) Systems.

We are expanding and looking for the following positions:

Responsibilities

· Pre-sales support

· Prepare cost estimate and quotation

· Process Sales order

· Liaising with clients on sales support

· Communicate important feedback from customers internally

· Performs other duties and responsibility as assigned by the supervisor

Requirements:

· Min GCE “O” Level / Professional Certificate/Nitec

• Candidate with experience preferred but not necessary
• Proficiency in Microsoft applications, MS Excel and word
• Proficiency in AutoCAD but not necessary
• Good communication and interpersonal skills
• Responsible, meticulous with good communication skills

Interested applicants please forward detailed RESUME in MS Word / PDF format to:

[email protected]

PLEASE STATE:

· Reasons for Leaving (Past & Present Employment)

· Expected Salary

· Date of Availability

Job Highlights

·  Good training and learning opportunities

·  Salary commensurate with work experience

. Teamwork workplace

Junior L2 Production Support (Java-base)

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome
• Must be graduate from IT or Computer Science
• Must have IT background
• Need to have eagerness to learn and perform with commitment

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent will provide administrative support to the Undergraduate Studies Section in the Dean's Office, Faculty of Science. Duties and responsibilities include, but are not limited to the following -

1) Faculty Co-ordinator for Study Abroad Programmes (SAP)

• Plan, manage and coordinate SAP which covers university-wide and faculty-level global partnership with overseas universities.
• Work closely with Global Relations Office (GRO) on the student exchange programme (SEP) allocation and student placement.
• Manage the administrative processes that include student recruitment, selection interview, pre-departure briefings, module mapping and credit transfer for outgoing students in all SAP.
• The range of programmes that the team handles include the following: Student Exchange Programmes (SEP), French Double Degree Programme, Global Classroom, Summer/Winter Programmes, Global Science Summer Programmes, Incoming/Outgoing Summer Undergraduate Research Opportunities Programme in Science (UROPS), Non-graduating, non-exchange programmes, Financial Assistance Schemes (e.g., NUS Awards for Study Abroad, Science Student Overseas Exposure Fund)

2) Student support for outbound and inbound students

• Handle student enquiries/appeals efficiently.
• For inbound students, to also assist in the logistics required (e.g., accommodation).

3) Publicity

• Manage the Faculty's SAP publicity materials
• Update collaterals, website, student portal etc to ensure information is accurate and timely.

4) Others

• Coordinate and answer enquiries (counter, telephone, email) from students and the public.
• Take minutes for Undergraduate Studies/Student Life meetings.
• Provide assistance at University/Faculty level events such as Open House, Freshmen Orientation Briefing, and Commencement.
• Any other duties as assigned by the Vice Dean.

Qualifications/Requirements/Other Info

1. Degree holder with a positive learning attitude.
2. Proficient in Microsoft applications.
3. Ability to work under pressure and multi-task in a fast-paced environment with multiple timelines and demands.
4. Ability to exercise tact and discretion in handling sensitive and confidential information.
5. Possess effective oral and written communication skills.
6. Mature, independent, adaptive and meticulous.
7. A team player with the ability to interact well with all levels of stakeholders.
8. Willing and able to do overseas travel to partner universities

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

The Grab Support tech team is a passionate team responsible for the user support experience at scale. We make an impact by empowering our internal users to serve consumers and partners across the region. Our team is made up of cross-functional team members across product, engineering, design, data science, analytics, and business.

Get to know the Role

We are looking for experienced individuals who are user-centric and data-driven, able to think holistically and creatively, communicate well, and are great team players. We like creative hustlers, people who can think outside the box, influence, and get stuff done even if it seems impossible. We work fast, push the boundaries, and try new things. Sometimes they don’t work, so we embrace learning from failures and a culture of lifelong learning.

The Day-to-Day Activities

• Independently designing products with excellent quality across problem space teams and on strategic initiatives that focuses on user experience of grab support and agent platforms.
• Go to the ground with users and agents to directly understand the pain points and opportunities to inform the product strategy and iteration decision.
• Work with the product, engineering and data team to provide the best support experience that is beneficial for the whole ecosystem.
• Work with other project stakeholders to deliver the information architecture, user journey map & wireframe flow.
• Work with other designers, content writers, UX researchers to convert the wireframes into high-fidelity user interfaces.
• Plan and contribute to design validation, such as through usability testing and experiments, with a strong ability to define the right MVP scope.
• Conduct desk check of user interface during engineering development phase to ensure high quality implementation.
• Conduct & facilitate requirements, design, implementation reviews and critiques of other people’s work to create achievable, measurable & impactful goals.
• Research and analyze industry UX/UI trends and competitor experiences & strategies in Support Platform, including the latest technology in AI and Chatbot.
• Regular review of usage quantitative data from analytics to be triangulated with the qualitative insights that will drive the right decision.

The Nice-to-Haves

• Online portfolio with a range of interactive samples in Help Center, User Experience of Support or Agent Platforms.
• Minimum of 5 years of direct experience in product design, mainly in the domain customer support or agent platform.
• Excellent understanding of UX design for the web, mobile, or touch devices, including some internal tools.
• Good eye for visual design & hands-on experience in user interface design.
• Experience with current and relevant design tools like Figma & ProtoPie.
• Ability to prototype and demonstrate design concepts to extended stakeholders.
• Ability to plan and lead design workshops independently with multiple parties by utilizing best practices methodology in problem solving.
• Ability to test (such as concepts or usability testing) and iterate the design with strong on to the ground insights fromusers.

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Responsibilities:

This role is responsible for providing business support assistance, corporate strategy(executional) support, and coordinating marketing communications for the CEO office. The role reports to CEO and involves handling various tasks and responsibilities in both offices to ensure the smooth functioning of daily operations and the overall efficiency of the business and the responsibilities associated with the role :

Corporate Strategy Support:

• Preparation/compilation of management reports, statistics, presentations, meeting agendas, as well as prepare presentation materials for strategic meetings
• Support on corporate strategy project management and tasks
• Understanding budgeting and expense management – financial acumen will be advantageous
• Act as the prime interface to the CEO and working teams, specifically the senior leadership
• Support marketing communications with the Marketing team in terms of project administration and
• Organise CEO office events and team-building sessions
• Other ad-hoc duties as assigned by the CEO

Business Support:

• Provide full secretarial and executive administrative support for the CEO and CSO (Chief Strategy Officer)
• Detailed minute-taking during meetings and presentations during management meetings and when needed by CEO and/or CSO
• Coordinate the corporate communication and prepare corporate presentations needed for internal purposes or external correspondence
• Liaise with Legal Counsel and Regulatory Compliance on managing matters of the business
• Manage scheduling, prioritization and preparation for all engagements and coordinate/plan travel schedules involving the CEO and CSO, and Senior Management Team(where needed)

Pre-requisites:

• Education: Degree/ Diploma, Business or the Sciences
• Experience needed: 3 to 5 years of working experience, preferably with the management level
• Experience in managing multiple business related projects
• Professionalism: Maintaining a high level of professionalism in all interactions, including dress, demeanor, and good communication skills, both written and verbal, is crucial in representing the executive and the organization.
• Resourcefulness: ability to find creative solutions to challenges or locate information quickly. Resourcefulness is a valuable trait
• Multitasking capabilities and Flexible: Handling multiple tasks simultaneously and the ability to juggle various responsibilities in a highly organised without becoming overwhelmed is essential. Being flexible and adaptable is key to meeting the shifting demands and a fast-paced environment
• Proficient in MS Office applications (Outlook, Words, Powerpoint, Excel etc) especially Excel and Powerpoint

Job Duties:

• Providing technical support and assistance to end-users, resolving software, and project-related issues promptly and effectively
• Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions
• Responding to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions
• Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations
• Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge

Skills & Qualification:

• Minimum Higher Nitec / Nitec qualification level
• Experience with .NET/Java/ Sharepoint Administration
• You possess strong attention to detail and problem-solving skills
• You have good interpersonal and communication skills
• Candidates with no experience are welcome

Note: Proceeding to apply for this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Roles and Responsibilities:

The Technical Support Engineering II is responsible for supporting Field Service Engineers and Customers through the different communication channels adopted.

Strive to resolve difficult problems relating to product deficiencies or user errors within the shortest time.

This role is tasked with maintaining product knowledge within the Tech Support group to manage escalated technical support requests.

The person in this position may also conduct training on products.

• General expert on several Alcon products.
• Generate Knowledge Articles based on the review of trends on service requests.
• Monitor and respond to GTS Now (service hotline and email/ticket support) service requests for the products he/she is trained on.
• Participate in training classes as assisting trainer or trainer in development
• Support in planning, coordinating and defining the content of product-specific training in coordination with all training locations.
• Collaborate with the Training Team when creating or reviewing training content
• Requires occasional travel, 20%

Education:

• Bachelor’s Degree or equivalent years of directly related experience

Experience (Years):

• Minimum 3 Years of Relevant Experience in Ophthalmology / Medical Device Industry in Technical Services roles.
• Experience in installing, maintaining, and repairing medical device equipment.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Experience:

• Bachelor's degree in engineering or a related field. A focus on biomedical engineering or medical device technology is preferred.
• Experience troubleshooting and resolving complex issues on medical devices.
• Experience in technical service training to Field Service Engineers.
• Electrical/Electronic, Mechanical, and Optical Systems level training.
• Experience with networked products and installing medical devices in networked environments.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers