Commission Base / Salary Base (Nego)

• Understands automobiles by studying characteristics, capabilities, and features.
• Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins.
• Turns customers into buyers by matching them with their ideal car.
• Qualifies buyers by understanding their requirements and interests and matching these interests to various car models.
• Demonstrates vehicle features and takes customers on test drives.
• Demonstrates automobiles by explaining warranties and services.
• Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts.
• Provides sales management information by completing reports.
• Assists with the setup of the showroom and displays.
• Updates job knowledge by participating in educational opportunities and reading professional publications.
• Enhances dealership reputation by accepting ownership for accomplishing new and different requests.

Car Salesperson Qualifications and Skills

• Excellent interpersonal and customer service skills
• A persuasive personality
• Great networking skills
• Strong mathematical skills
• Verbal and written communication skills

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Responsibilities we will trust you with:

1. RPA Solution Development: Collaborate with RPA Consultants/Technical Architects to develop efficient and robust RPA solutions. Participate in the entire RPA project lifecycle, from requirement gathering to post-implementation support.
2. Documentation: Create and maintain comprehensive Process Design Documentations (PDD) and Solution Design Documentations (SDD) for all RPA solutions. Document test scenarios and procedures to ensure accurate testing and validation of RPA processes and objects.
3. Proof-of-Concept and Prototyping: Utilize Agile/Scrum methodology to deliver RPA proof-of-concepts, prototypes, and Minimum Viable Products (MVPs) to demonstrate the viability of bots automation to stakeholders and end-users.
4. Business Case Development: Assist in constructing business cases and identifying opportunities for the continuous adoption of RPA solutions throughout the organization in Singapore and the region.
5. Project Support: Support RPA Project Managers in managing project schedules, ensuring high-quality deliverables, monitoring project budgets, and fostering positive relationships with end-users and stakeholders.
6. Continuous Learning: Stay updated with the latest advancements in RPA technology, tools, and industry best practices. Pursue relevant certifications, participate in forums, and attend workshops to enhance RPA skills and knowledge.
7. RPA Competence Group: Collaborate with the project team in executing day-to-day tasks and contribute to the development of our RPA competence group. Share expertise, insights, and promote knowledge-sharing within the team.

Your areas of knowledge and expertise that matter most for this role:

• Proven experience in Robotic Process Automation (RPA) development and implementation. Experience with leading RPA platforms and tools is highly desirable.
• Proficient in one or more RPA tools (e.g., UiPath, Automation Anywhere, Blue Prism). Strong understanding of process automation, workflow design, and best practices.
• Demonstrated ability to create clear and concise documentation, including PDD, SDD, test scenarios, and procedures.
• Familiarity with Agile/Scrum methodology and experience delivering RPA solutions using this approach.
• Excellent communication and interpersonal skills to work effectively with cross-functional teams, project managers, and stakeholders.
• Strong analytical and problem-solving abilities to identify and resolve issues during RPA development and implementation.
• Ability to adapt to changing project requirements and priorities, maintaining a high level of efficiency and quality.
• A collaborative team player with a willingness to share knowledge and learn from others.
• Relevant RPA certifications and continuous commitment to improving RPA skills and knowledge.

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives, medical insurance and dental allow

We’re looking for a Customer Support Strategy and Reporting Lead to join our Customer Support team in either our Singapore office. Customer Support Strategy and Reporting Lead is someone who designs strategies, plans, and guides analytics for Wise Customer Support.

Your mission:

Your mission is to ensure that our operational organization structure is lean, scalable and optimized for the best customer outcomes and you will also identify new operations opportunities. Your scope includes introducing risk management strategies and analyzing the current strategy and strategic plans. You will also run operations diagnostic and hypothesis checks for the respective plans. We expect you to develop business scenarios and innovative ideas.

Here’s how you’ll be contributing to the team:

• You are an owner and a driver of Customer Support Strategy and Planning working towards assigned goals, vision and mission of the team;
• Provide strategic insights and tactical leadership to Customer Support teams;
• Align and propose KPIs and Target Guidance for Customer Support teams;
• Develop strategic plans for optimized cost, quality or speed of Wise Customer Support;
• Design Wise Customer Support change roadmap;
• Design Customer Support unit operational organization structure to ensure it is lean, scalable and and optimized for best customer outcomes;
• Identify new operations opportunities;
• Analyze the current strategy and strategic plans to ensure its efficiency;
• Run operations diagnostic and hypothesis checks;
• Create business unit development scenarios and innovative ideas.

A bit more about the role:

• You're responsible for planning delivery efficiency, target attainment, Customer Support global cost per contact and Customer Support Global Resolution rate;
• You support Customer Support Reporting and embedded Customer Support Analytics teams engagement and motivation;
• You ensure the Customer Support Reporting and embedded Customer Support Analytics teams are equipped with all the necessary tools, trainings and support to perform their daily functions;
• You staff and hire for assigned team and communicate job expectations during hiring process;
• You provide effective feedback via regular 1-1s, biyearly GrowWise and propose compensation changes for Customer Support Strategy and Reporting team;
• You support Customer Support Reporting team with actionable goals that enable their growth in Wise;
• You ensure the collaboration between the various stakeholders such as Workforce Management, Service Delivery, Product and Vendor Management teams;
• You represent the Customer Support Strategy and Implementation (CSSI) team in relevant meetings and planning sessions for launching, assessing, and managing CS OPS plans and strategies;
• You align all parties that affect the success of the CSSI plans and strategies;
• You'll be responsible for the team budget in the assigned team;
• You'll be accountable for full regulatory compliance and legal requirements of delivered projects and products.

A bit about you:

• You’re placed in Singapore or willing to relocate there;
• You have at least 3 years of experience in Operations;
• You have at least 2 years of experience in analytics in Operations;
• You have good verbal & written English, your communicational skills are excellent;
• You feel comfortable working with data;
• You have strong strategic planning, decision making, problem solving and critical thinking skills;
• You're a team player, have emotional intelligence skills and know how to manage expectations;
• You're great at stress management, able to delegate and negotiate where necessary;
• You are deadline-oriented and have great time management skills;
• You're knowledgeable about agent targets and CS KPIs;
• You are comfortable reviewing escalated calls/emails/chats;
• You know how to conduct regular performance reviews and interviews;
• You have a experience in vendor operations;
• You know your way around the following tools: Excel/G Suite, Confluence, Calabrio, Looker/Superset, Figma, Twilio Voice, Twilio Chats, Zendesk.

PS! If you're interested in the position, please apply by submitting your CV and cover letter in English.

Please note that applications without a cover letter won't be considered.

Case Manager – Job Retention Support

Ingeus, in partnership with yellow Ribbon Singapore, will be delivering the Job Retention Support contract supporting ex-offenders reintegrate into the workforce. Case Managers will provide guidance and assistance to in work clients addressing their work and life challenges enabling them to remain and thrive at work. Case Managers serve as a single point of contact working closely with employers and clients to resolve their work, financial and other social issues by providing career coaching and motivation support.

Key Responsibilities

• Support Client through 6-9 months of employment via monthly calls or visits to ensure sustained employment.
• Manage client’s expectations of the programme including responsibilities of both parties, data protection and programme requirements.
• Work closely with Yellow Ribbon staff to transfer client to Ingeus and provide appropriate support to the client.
• Update all systems with case notes and actions as required to maintain robust records
• For clients who have fallen out of work to provide employment assistance including CV tailoring, interview preparation, exploration of alternative career options according to client’s needs.
• Identify barriers to employment, job goals and various training needs to support clients back into employment.
• Motivate, encourage and empower Client throughout their job search journey
• Assist Client by troubleshooting and resolving any issues that may affect sustained employment.

Job Requirements

• Minimum Diploma / Degree qualification
• Fluent in English with proficiency in Malay/ Tamil/ Mandarin/Chinese Dialects (Hokkien, Cantonese, Teochew, etc)
• Proficient in the use of Microsoft Office applications (Excel/Word) and the ability to pick up new systems / software
• At least 2 years experience in a case management environment
• Evidence of setting and achieving targets across a broad range of KPIs
• Exceptional communication and collaboration skills, with the ability to adapt to a wide range of communication and learning styles
• Strong interpersonal skills – specifically around building rapport, listening, and influencing skills to build and maintain effective relationships.
• Able to manage own time and the time allotted to clients effectively.
• Positive attitude, willingness to learn and develop professionally.
• Maintain appropriate professional boundaries and confidentiality

About the job

We are seeking a dynamic and detail-oriented individual to join our team as a Junior Sales Support. In this role, you will play a crucial part in supporting the sales team by handling billing, activation processes, and providing administrative assistance. The ideal candidate should be organized, possess excellent communication skills, and thrive in a fast-paced environment.

Responsibilities

Administrative/Sales Support:

· Assist the sales team with administrative tasks, including data entry, document preparation, and file management

· Maintain organized and up-to-date records of the pricing book, customer information, and sales transactions

· Handle administrative duties for the company's executives and management teams

· Work closely with the sales team to provide necessary support for ongoing projects and sales initiatives

Customer Interaction:

· Communicate with customers to obtain supporting documentation, such as monthly PO requests, for completing billing and invoicing

· Collaborate with the sales team as needed to address customer requests and ensure customer satisfaction

· Support any activation-related requests, including close collaboration with various vendors

Billing and Invoicing:

· Generate and process accurate and timely invoices for clients

· Collaborate with the team to address any billing discrepancies or inquiries from clients

Qualifications:

· Fresh graduates or 1-2 years of working experience in a related field is a plus

· Strong organizational and multitasking skills

· Excellent communication skills, both written and verbal

· Proficient in Microsoft Office suite (Word, Excel, PowerPoint)

· Ability to work independently and collaboratively in a team environment

Requirements:

· Singaporeans or PRs only

· Full-time commitment required

If you are a motivated individual with a passion for supporting sales initiatives and ensuring smooth billing processes, we encourage you to apply for this exciting opportunity. To apply online, please click the Apply button. Alternatively, please email your resume to [email protected].

We are seeking a high-energy, self-motivated individual for the IT Solutions & Services Sales Manager role. This role is required to open new Enterprise clients across different industries, connecting with the executives, and pitching and closing deals. Experience needed:

• Having worked in IT Services/ Solutions selling for 3 years or more
• Ability to make relationships with clients
• Ability to work in an entrepreneurial mode
• Experience of working in a startup will be a plus
• This role is based in Singapore

Job Description

The Production Support Lead is responsible for providing L1 and L2 support for Java applications covering 24 x 7 services. Required to provide technical support or guidance, troubleshoot and resolve technical issues, and with other departments to identify and resolve Application issues. (Splunk experience is mandatory.)

Required Technical Background:

• A high degree of analytical, troubleshooting and problem-solving abilities having experience with 8+ years of Java Production Support (In L1 and L2 Support).
• Knowledge of multi-tier application architecture.
• Experience with web technologies and internet-based applications.
• Experience working in an on-call and 24x7 Support Systems.
• Monitoring experience and working knowledge of log analysis tools like Splunk, NGINX, App dynamics, Grafana, Epic etc
• Knowledge of object-oriented languages (e.g. Java, J2EE, Spring or other MVC framework). SOAP and Restful are a plus.
• Working knowledge of Linux/unix
• Understanding of Oracle database servers. NoSQL database is a plus.
• Knowledge of Spinnaker, Jenkins, Ansible and Python is required.
• Knowledge of load-balanced environments such as BigIP F5, Cisco, or Citrix.
• Knowledge of any issue/problem tracking system, such as ServiceNow.
• Basic knowledge in diagnosing network-related technical issues.
• Work ticket to solve technical issues and troubleshooting skills
• Knowledge of Tomcat based applications.
• Assist the business in identifying the appropriate solution based on their needs
• Communicate with stakeholders in other departments when necessary to identify and resolve Application issues
• Participate in ongoing training sessions, including product knowledge, internal policies, and security practices.
• Monitor the health of the Applications and work on incidents and follow up on them until closure.
• Update knowledge base articles as needed. Confluence is a plus.
• Escalate unresolved incidents or open new ones as appropriate.
• Support team in resolving issues and cross training
• Good understanding of SLAs and KPIs for Production Support

Working Location: Tagore Lane

Responsibilities:

-Manage the product catalogue including but not limited to pricing, product specifications and

sales quotations for respective customers to.

-Provide administrative support to commercial team.

-Assist with consolidation and tracking of customer order.

-Co-ordinate and assist to conduct regular competitors’ price survey for comparison.

-Assist with Stock Inventory Management and Reporting

-Assist with stock take, audit and stock reconciliation

-Assist in the timely and accurate maintenance of product codes for each customer.

-Ensure timely and accurate submission of documents for system maintenance.

-Any other ad-hoc duties as per assigned.

Requirements:

-Diploma/bachelor’s degree in any discipline with at least 2-3 years of working experience in Singapore.

-Working knowledge of Basic Accounting or Inventory software will be an added advantage.

-Computer literate and proficient in Microsoft Office (Words and Excel)

-Proficient in Microsoft application especially Excel (e.g. Pivot Table, Vlookup)

Remuneration:

-Basic Salary: $2500-3200(Depending on experience)

-Working Hours: 5 days work week

-Entitled to 12 days annual leave & 14 days medical leave

Job Description

• Spearheading and opening new business route
• Marketing of chemicals/ electronics products in Singapore and regional market
• Follow up with existing customers for Electronics and Chemical business
• Provide market information on products, competitor information and prepare timely reports
• Assist handling new business development
• Building relationship with existing customers and suppliers
• Develop and maintain good relationships with internal and external stakeholders
• Proactively look for new prospective clients, identifying leads
• Accountable for meeting individual (KPIs) and team goals
• Assist in driving, developing new accounts and monitoring market trends
• Other tasks as assigned

Requirements:

• Diploma/Degree (Fresh graduates may apply)
• Experience in Chemicals/Electronics
• Preferably with some knowledge in Silicones RTV or Fluoropolymers
• Overview about product knowledge/ technology
• Strong understanding of customer and market dynamics
• Ability to work independently and efficiently under pressure
• Dynamic, creative and enthusiatic
• Able to travel, especially in South East Asia

Job Description

• Spearheading and opening new business route
• Marketing of chemicals/ electronics products in Singapore and regional market
• Follow up with existing customers for electronics mainly in RTV business
• Provide market information on products, competitor information and prepare timely reports
• Assist handling new business development
• Building relationship with existing customers and suppliers
• Develop and maintain good relationships with internal and external stakeholders
• Proactively look for new prospective clients, identifying leads
• Accountable for meeting individual (KPIs) and team goals
• Assist in driving, developing new accounts and monitoring market trends
• Other tasks as assigned

Requirements:

• Diploma/Degree
• Have 2-5 years' experience in Chemicals/ Electronics
• Preferably with some knowledge in Silicones RTV or Fluoropolymers
• Overview about knowledge product/ technology
• Strong understanding of customer and market dynamics
• Ability to work independently and efficiently under pressure
• Dynamic, creative and enthusiatic
• Able to travel, especially in South East Asia

About Innowave Tech

Innowave Tech is an Artificial Intelligence (AI) company offering solutions for the Semiconductor and Advanced Manufacturing industry. Utilizing deep industrial domain knowledge, proven experience, and innovation, we provide expert AI solutions and systems to address various industry pain points.

Why Join US

As our clientele expands within the semiconductor and advanced manufacturing sectors, our team needs to expand accordingly. If you possess quick learning abilities and thrive in a rapidly evolving environment, this is the perfect opportunity to join us !

Job Description:

You will work with the development team to understand and transform customer technical requirements. You will also be participating in front-end (WEB UI) and back-end (script) development. Through this internship, you will also learn to design, develop and use APIs yourself. As an intern in the software team, you will be expected to participate in code review, testing and release management.

Requirements:

• Polytechnic students majoring in Computer Science/Engineering and other related field of study.

• Out-of-school experiences like winning programming contests, prior internships, open source contribution etc. will make your application stand out.

Skill Sets:

• Python3 with previous experiences in school or personal projects.

• Knowledge of Django, Flask or any other MVC framework and its best practices.

• Knowledge in using databases (PostgreSQL, Redis).

• Knowledge on APIs (REST) or gRPC.

• Knowledge of message queues and microservices is a plus.

• Knowledge of Docker is a plus.

Technical Skills and Competencies that Intern will learn:

· To identify and translate business and technical requirements.

· To become proficient in frontend and/or backend development using Python.

· To gain experience and proficiency in API management.

· To participate in application development, code reviews, software testing and release management.

· To be able to solve problems methodically, co-ordinate with other departments.

· To learn how to manage his time to handle complex projects within the deadline.

About the job

VIVIFI is looking for a team player to join us as the “bridge” between external parties and the internal teams in resolving operational/support challenges and issues.

Roles and responsibilities

• Responsible for day to day routine tasks and/or activities of the operation team.
• Engage and work closely with our partners/vendors on issue(s). This may include carrying out escalation, follow ups, etc. with partners/vendors to resolve the issue.
• Ad-hoc/On-demand support during non-working hours may be required.
• Monitoring of exception(s) and/or alarm(s) triggered by the system and to work with partners/vendors to remedy the issue(s).
• Take part and contribute to the working group forum to improve operation/support workflow(s).
• Identify and enhance gaps in current operation and/or support processes, and develop scripts to computerise/automate manual workflows.
• Provide assistance and support to the customer service team in resolving customer related issue(s).
• Provide technical and/or troubleshooting support for core system(s) and solution(s).
• Provide support in report generation for the internal/external teams.
• Regularly work with management to assign tasks and small projects.

Requirements

• A degree or diploma in an Engineering or Computer Technology discipline.
• Knowledge in telco-centric matters and mobile networks is a plus.
• Technical knowledge in structured query language (SQL), common scripting language(s) like Bash, PHP, etc. and the use of Application Programming Interface (API).
• Any other software programming competencies will be advantageous.
• Familiarity with Linux environments and Cloud services
• Well versed in office productivity tools such as word processing, spreadsheets, etc.
• Strong analytical, creative with a flair in hands-on complex technical problem solving skills
• Strong problem solving skills and empathy towards issue(s) that customers face.
• Ability in organising and prioritising work activities.
• Only Singaporeans and Singapore PR may apply

Responsibilities

• Liaise and follow up with customers
• Coordinating with site and office paperwork
• Simple Calculation on project requirements
• Daily administrative duties such as preparing reports
• Filing, sorting documents
  General ad hoc office job

Job Requirements

• Proficiency in Microsoft Word and Excel
• Good interpersonal skills
• Good phone etiquette
• Able to converse in Mandarin
• Ability to work in team and call clients
• Pleasant, positive and willing to learn

*Experienced in Maritime VSAT network.

Practical experience in configuring routers/switches/WiFi (e.g., CISCO), firewalls, intrusion detection/protection systems.

Firewall rules, VLAN configuration, management and security setting.

Maintaining and upgrading Firmware / OS on Network Devices

Configuration, support and troubleshooting of Layer 2 and Layer 3 Switches

Familiar with building small enterprise network and creating network infrastructure diagrams

Experienced and familiar with Structured Cabling, Network Solutions, Routing technologies

Responsible to provide Network support to customers in a team setting

Windows applications software skills like MS Word, Excel, Power point, Visio, FTP, TFTP, etc

Knowledge of Managed Services and hands on experience on LAN/WAN technologies

Knowledge of Layer 2 & 3 Technologies: Good knowledge of Switching technologies like VLANs, Routing

Knowledge of Cybersecurity, IoT protocols such as modbus TCP/IP is desirable

Possibility to attend shipboard work (not regular basis, maybe 3 to 5 days a month, have extra allowance)

*Good interpersonal and communication skills to interact effectively at all levels.

*Strong analytical and troubleshooting skills

Qualifications:

Maritime knowledge/experience – an advantage

2-3 years of experience in implementing and supporting network infrastructure

Degree or Diploma in Telecommunications or Information Technology.

Candidates with (in the process or intending to achieve) CCNP or equivalent certification will have added advantage for this position.

Ability to work under high pressure, team orientated and able to work with others in a team

You will be instrumental in building the sales for ICT-centric products. The collaboration of existing vendors/customers is essential in addition to managing customer relations.

Job Responsibilities:

• Develop and execute marketing strategies for IT products/solutions by understanding the market needs.
• Acquire new clients and grow the sales revenue
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal
• Coordinate with external partners/internal cross functional team to provide pricing and technical support to customers.

Requirements:

• Minimum 1-2 years of experience in B2B sales or business development roles in IT.
• Diploma or Degree in relevant fields
• Prior indicators of good sales record and client management in relevant industries
• Detail-oriented individual a strong emphasis on time management
• Excellent in the communication and presentation aspect of information
• High level of integrity

Job Description

● Assist in coordinating jobs for service department and liaising with all parties involved with servicing

● Attend to customer enquiries as well as arrangement of appointments

● Maintain work report database and all related data entry

● Quotations, billing of completed jobs and monitoring of service assignments.

● Follow through with Preventive Maintenance contracts

● General administrative office duties and technical activities

Job Qualification

• Basic analytical skills
• Proficient in MS Office
• Excellent Interpersonal & communication skills
• SAP B1 an advantage

We are well establishing Construction

Company. In line with our expansion plan,

we invite suitable qualified individuals to

fill the following position:-

ACCOUNT CUM ADMIN

Responsibilities

- Assisting Accounts Dept. in AR & AP

functions.

- Preparing and issuing of invoices for

billing purposes.

- Liaise with customers on billing issues.

- Inputting invoices from suppliers into

MYOB.

- Liaise with suppliers on discrepancies in

invoices.

- Any other ad-hoc duties as required.

Requirement

- Candidate must possess at least a

Diploma/ “A” Levels/ “O” Levels.

- Candidates with administrative

experience will also be considered.

- Full-Time position(s) available

-

Interested candidate please email at

[email protected]

Other Information

- Location: Kaki Bukit

- Salary Range : $2400-$3500

About Certis

We are a leading outsourced services partner that designs, builds and operates multi-disciplinary smart security and integrated services. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Responsibilities we will trust you with:

• Conceptualize, design, develop, test, document, and implement high-quality ABAP programs for customized business solutions with varying complexities.
• Demonstrate a minimum of 5 years of expertise in SAP technical, including proficient handling of complex ABAP debugging functions and troubleshooting related to SAP Custom development implementations.
• Provide operational support for Rostering systems across all Business Units by managing Service Requests (SRs) and Change Requests (CRs).

Your areas of knowledge and expertise that matter most for this role:

• Possess a recognized Degree/Diploma in Computer Science/Information Technology or equivalent, with a minimum of 3 years of relevant experience in SAP ABAP development.
• Proficient in object-oriented programming, ABAP List and ALV, smart forms, BADIs/BAPIs, user exits and custom modifications, interfaces, and REST & SOAP Web Service integration.
• Expertise in developing Custom Fiori applications, SAP Business Technology Platform (BTP), and providing comprehensive support.
• Display independence, self-motivation, and a collaborative spirit, demonstrating strong analytical and troubleshooting skills.
• Manage multiple priorities efficiently and handle psychological pressure in a complex technical environment with tight turnaround times.
• Implement MRS CRs (Change Requests) for all Business Units.
• Oversee vendor management.
• Possess knowledge of AWS and SAP Basis.

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives, medical insurance and dental allowance.

• Support and manage day to day sales operation.
• Processing of quotation, sales order, purchase order, delivery order and invoicing
• Support the generation of sales either by cold calling or of incoming queries from different platform
• Assist in providing effective solution that fit clients’ requirement.
• Keep close connection with clients as required
• Perform project coordination, ensuring project go as plan and on schedule.
• Work closely with internal teams
• Support the preparation & submission of relevant reports and documents

Requirement

• Diploma in any relevant discipline.
• Work experience in sales administration / support function
• Computer literate with good knowledge in Microsoft Office
• Team player with good communication skills
• Customer service oriented

Key Responsibilities

• Prospect, source opportunity through research, leads, prospective listing to grow new customer base and nurture existing customer relationships via cold-calling
• Deliver consistent high-quality customer services by possessing customer focus attitude, with the ability to recommend an appropriate solution and creating value
• Collaborate and coordinate with internal stakeholders to develop and improve customer’s experience
• Increase customer base and revenue through awareness of local market trends and intelligence
• Other ad-hoc duties as required

Main Responsibilities:

• Provide helpdesk support, follow-up and update of change request or fault status. Responding in timely manner to service issue and request.
• Install and configure computer hardware, software, printer, scanner etc.
• Support end user computing, application and software.
• Deploy, manage and troubleshoot user workstation and computer equipment.
• Monitor antivirus activity, reporting and update status.
• Assists on external IT audit and performs internal IT audit.
• Assist on IT project development and implementation.
• Create user guide, maintain record and IT documentation.
• Coordinate with system provider on repair and maintenance of hardware and software.
• Undertaking duties and assignments as and when assigned by superior.
• IT Assets Management & Client (BCA) - Asset Management

Requirements:

• Diploma in Information Technology or related discipline with relevant technical qualification.
• At least two years of relevant work experience.
• Fluent in English
• Singaporean/PR