Requirements

The role requires handling of measurement and detection equipment for military and homeland security. The successful candidate will possess strong IT software installation and configuration skills. He is able to manage post-sales delivery of equipment, perform regular maintenance and carry out diagnostic analysis for trouble shooting and repair work. A keen learning attitude and strong problem-solving ability will position him well for the role. He is expected to prepare basic reports. Good communication and interpersonal skills will assist him in reinforcing existing strong customer relations.

Qualification

Higher Nitec / Diploma in Electrical & Electronics Engineering with min 2 years relevant experience

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Hafnia is the world's leading product tanker company with a fleet of over 100 vessels including newbuildings, and four product tanker pools which are managed by Hafnia with vessels in the LR2, LR1, MR and SR segments. Hafnia is the result of a merger between Hafnia Tankers and BW Tankers. By uniting our strengths, we are setting a powerful new course in the shipping industry that allows us to better meet our clients' needs and forge new relationships.

Hafnia has a global presence with offices in Singapore, Copenhagen and Houston. We are part of BW Group, an international shipping group that has worked in oil and gas transportation, floating gas infrastructure, environmental technologies and deep-water production for over 80 years.

Shipping is a dynamic global industry that connects world markets. This capital-intensive industry demands a highly skilled workforce and at Hafnia we are always looking for the most talented individuals. Working with us means an exciting and challenging career in an international environment with a wealth of opportunities for professional and personal development.

RESPONSIBILITIES

Responsibilities

• Demonstrate commitment to the company Vision, Mission and Values to be Best on Water
• Reinforce Zero Harm initiatives onboard ships and ashore
• Ensure ships follow the company's energy management initiatives and any deviations to be attended to with priority
• Monitor, manage and report the day to day technical operation and performance of vessel, in conjunction with the onboard management, to ensure that applicable requirements to safety, quality, energy efficiency and environmental performance are met
• Closely monitor and ensure compliance with statutory, class and other third-party requirements
• Conduct bi-annual vessel inspections and follow up on inspection report deficiencies, observations from internal reports and relevant department reports
• Monitor vessels' routine maintenance through AMOS and ensure work and records are accurate and up to date. Verify stock levels by spot checks during ship visits and report
• Arrange for all spares, repairs modifications and services to comply with statutory requirements and company standards
• Identify areas for improvements and modifications and make recommendations for efficient operation of the vessels. Contribute to improved learning and efficient experience transfer by working actively across the fleets
• Manage all phases of the dry-docking process through planning, on-site management and final reporting in accordance with company procedures
• Work with shipboard management team to ensure all third parties engaged in repair / modification activities onboard vessels comply with company policy with regard to health, safety and the protection of the environment
• Evaluate and record Masters' and Chief Engineers' performance, as described in prevailing company documents, and vessel management in close cooperation with the crewing team
• Closely monitor guarantee defects, liaise with yards for successful claims and ensure repairs are closed out effectively
• Develop, monitor and control running cost budgets in accordance with company procedures, goals and applicable KPI's
• Implement procedures laid out in the company quality manuals and other instructions as issued by management including updating records, drawings, manuals etc in accordance with applicable Management of Change routines
• Actively participate and engage in the process for the continuous improvement of departmental procedures.

• Minimum 7 years of sailing experience
• At least 2 years' experience at sea as a Chief Engineer or a Senior Second Engineer
• Chief Engineer's License preferred
• Experience of sailing on LPG/LNG vessels or handling of vessels with MEGI engine as Superintendent preferred.
• Able to travel and visit vessels when required
• Strong verbal and written communication skills
• Able to work independently and in a team setting.

A typical day begins in our Singapore office by greeting your colleagues, where you will be sitting with your core technical team to discuss the day-to-day vessel activities.

Every alternate day, you'll join in a team meeting where we share good practices and vessel issues which can be resolved efficiently.

At Hafnia, we recognize and welcome ideas with the strong belief in hiring for attitude and training for skills.

Every day is different, and we encourage you to maintain open communications with various department and channels, keeping our goal in mind of protecting Hafnia's reputation as a leading shipping company continuously changing to serve the world better, keeping People First as priority.

Job Responsibility

• Provide support to incoming sales from generating quotation/ order to delivery order/invoices.
• Maintain stock level for specific product range and order parts from Principals/ Suppliers.
• Liaise with principals/ suppliers with regards to the arrival of parts and pricing.
• Follow up on outstanding sales and purchase orders.
• Assist in debt collection.
• General monthly report and sales forecast supporting document.
• Key in database and perform electronic mailing program.
• Optimize customer satisfaction level and provide excellent customer services.

Job Requirements

• At least Diploma in any faculty
• Min 2 years relevant experience
• Able to learn fast and be independent

The Opportunity

• Work with a well-established computer and electronics company
• Working Hour: Monday – Friday 9am – 6pm
• Work location: Central

The Talent

• Fluent in both spoken and written English, with excellent communication skills and the ability to interact with users of different levels and backgrounds.
• Proficient in using Help desk tool to manage tickets for users, follow up on issues, and provide timely resolutions.
• Able to provide day to day support for end users on various desktop related issues, such as printer, Outlook, OS, etc.
• Experienced in building machines for end users in case of machine crash, and ensuring data backup and recovery.
• Proactive in identifying the root causes of issues and providing fixed solutions, as well as escalating complex problems to relevant teams or vendors.
• Responsible for managing VIP users' issues and communicating with them professionally and courteously, while meeting their expectations and needs.

The Job

• Manage Help desk tool and manage tickets for users.
• Reset password for user and provide day to day support for end users.
• Provide any technical help for desktop related issues, like printer, Outlook, OS issue.
• Build machine for end user in case machine is crashed.
• Identify the issues pro-actively and provide fixed solution.
• Manage VIP users for their day to day issues

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

We are looking for a Senior Executive, Operations and Technical Support to join the team.

As a Senior Executive, Operations and Technical Support, in a nursing home, you will play a critical role in ensuring the smooth operations of the facility, providing technical support, and overseeing fire safety and building systems. Your professional certificates in fire safety and building systems from the Building and Construction Authority (BCA) will be essential in carrying out your responsibilities effectively. This role requires a strong blend of operational expertise, technical knowledge, and a commitment to the safety and well-being of residents and staff.

Responsibilities:

- Operations Management

- Supervise and manage day-to-day operations of the nursing home, including scheduling, and resource allocation.

- Monitor and ensure compliance with all relevant healthcare regulations and quality standards.

- Develop and implement operational policies and procedures to enhance efficiency and resident care.

- Collaborate with other departments, such as nursing, administration, and housekeeping, to optimize overall facility operations.

- Technical Support

- Utilize technical expertise to support and troubleshoot equipment and systems within the nursing home, including medical devices and IT infrastructure.

- Provide guidance and training to staff on the proper use and maintenance of technical equipment.

- Collaborate with external service providers and vendors for equipment maintenance, repairs, and upgrades.

- Stay updated on emerging technologies and trends in healthcare equipment and IT systems to ensure the nursing home remains up to date.

- Fire Safety and Building Systems

- Develop, implement, and maintain fire safety protocols and procedures, ensuring compliance with local fire safety regulations.

- Conduct regular fire safety drills and training for staff and residents.

- Oversee the maintenance and functioning of building systems, including HVAC, electrical, and plumbing, to ensure safety and comfort.

- Coordinate with the BCA to ensure the nursing home meets all building systems and safety standards.

- Emergency Response

- Develop and execute emergency response plans for various scenarios, including fire, natural disasters, and medical emergencies.

- Lead emergency response teams during crises and ensure the safety of residents and staff.

- Keep abreast of best practices in emergency management and adapt plans accordingly.

- Documentation and Reporting

- Maintain accurate records of operations, technical support activities, fire safety measures, and building systems maintenance.

- Generate reports and present them to management, highlighting areas for improvement and compliance status.

Job Requirements:

- Bachelor's degree in a related field (e.g., healthcare administration, engineering, or facilities management) is preferred.

- Professional certificates in fire safety and building systems from the Building and Construction Authority (BCA).

- Proven experience in healthcare facility management, operations, and technical support.

- Strong understanding of healthcare regulations, safety standards, and emergency response protocols.

- Excellent leadership and communication skills to work with a diverse team and external stakeholders.

- Proficiency in using relevant software and tools for operations management and technical support.

Who are Tyk, and what do we do? 

The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)

If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent – even Antarctica.

Our Mission

Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform.

Total flexibility, default remote, radical responsibility

We offer unlimited paid holidays and remote working from anywhere in the world, for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier. 

If this sounds like an environment that you believe could work for you then read on to find out more:

The role:

Tyk Customer Support is the best in the business, we’ve been called ‘too fast’ by clients and we’re known for having knowledgeable and quality engineers responding to clients, no ‘first-line support’.

We’re looking for a Support Engineer to help us build on our reputation for great support, dealing with client support tickets, call requests and community forum posts. In this role you can also contribute to product development, helping implement features and contributing to product discussions, from a support perspective. 

We are helping our customers solve their critical API Management issues, whether that be through custom integrations, partnership relationships, or simply troubleshooting upgrades with their engineering team.

You will work with engineers from the product team to enhance our offering and convey the clients’ needs, as well as contribute to the product, support documentation and other supporting assets.

We’re looking for highly-technical people with Support Engineering experience, who are happy to hit the ground running and help to design what great customer support looks like at Tyk. In return we offer you the opportunity to build your skills as an engineer, through collaborating on our open source product and helping to validate and fix customer issues. 

What will this role be responsible for?

• Answering complex incoming customer tickets and requests, often involving troubleshooting and reading source code
• Supporting customers over screen shares/calls
• Validating customer bug reports
• Validating customer feature requests
• Own and manage severity issues for customers
• Effectively communicate customer support processes to clients
• Contribute to client facing content/documentation to support them better
• Build relationships with existing clients to better understand how they’re using Tyk
• Monitoring our community forum 
• Advocating for the customer at Tyk
• Contributing to the vision for Next Level Support at Tyk

What does their day-to-day involve?

• Reviewing the support queue and picking up issues
• Validating reports of bugs & discussing features with clients
• Monitoring the community forum & engaging with our users
• Inputting into release meetings, projects and support development
• Contributing to the product through bug fix and development work
• Continuous product learning and self development

Experience needed:

• Experience providing technical support for a complex product
• Experience working collaboratively with core engineering teams
• Experience with reading programming languages. Need to be able to read Tyks source code
• Enthusiasm for dealing directly with clients
• Should have experience in a server side programming language, Go would be extremely advantageous
• Good English writing skills
• Background in software development and/or solution architecture
• General usage of Linux, scripting and related utilities
• Client-facing activities such as video conference calls and in-person meetings
• Understanding of common internet technologies, protocols, standards and data formats

• Solid experience in backend engineering and/or solution architecture for complex systems.
• Experience with software engineering best practices (e.g. unit testing, code reviews, design documentation)

Skills (including education if relevant):

• Previous experience in a support engineering environment
• Familiarity with software development process
• Communication & customer focus

Here’s why you should join us:

• Everyone has unlimited paid holiday.
• We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
• Employee share scheme
• Generous parental leave
• Company retreats
• Volunteering Days
• Employee Wellbeing platform

We all share the same vision - we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? - to make what we do even better!

Our values tell the story of Tyk - here’s how:

• It’s ok to screw up!

We’ve found that it’s often the ‘stupid’ or unexpected ideas that turn out to be the successful ones - so try it, at least we can say we have!

• The only stupid idea, is the untested one!

It’s in our DNA - starting a business with founders 12 hours apart, giving our gateway away for free - sure, we did that, and we’d do it again!

• Trust starts with you - make it count!

Trust is a two-way street - instill it from day one!

• Assume best intent!

We have each other’s back - we’re all on the same team. Think before you speak or act.

• Make things, better!

Always try to leave things better than when you found them - change is constant, inevitable and embraced! Be that change we want to see.

What’s it like to work here?! check it out: https://tyk.io/worklife/

Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

You can see more about us here https://tyk.io

Marine Technical Purchasing Officer / Purchaser

Working days: Mon-Fri 9am to 6.30pm
Salary: $2800 - $4000
Location: Kim Seng Promenade (Nearest MRT: Great World)

Job Duties:

• Procurement, sourcing and purchase of vessels’ spare parts, supplies and services including preparation of relevant purchase orders and job orders to ensure proper supply for vessels.
• Compare prices, specifications, and delivery dates in order for Superintendents to review and determine the best offer among potential suppliers.
• Verify suppliers’ invoices against quotations and keeping track of vessels’ total expenditure against approved budgets. Verifies item received with items ordered; liaise and resolve with suppliers for mismatch item
• Monitor vessels’ movements, liaising with suppliers, masters and agents to ensure that supplies are delivered on board timely.
• Responsible for accurate record keeping, follow-up and filing of all stores and spares purchased for vessels.
• Actively follow up on vessels’ defect reports, arrangement of third party service vendors and docking issues etc.
• Coordinate closely with Technical Superintendent and shipboard officers.
• Co-ordinate with vessels on various technical matters as instructed by the Superintendents.
• Maintain and update vessels’ technical certificates and arrangement of renewals whenever required.
• Any ad-hoc duties as assigned by Technical Superintendents and or Technical Manager.

Job Requirements:

• Diploma holders with 2-3 years of purchasing experience preferably in Shipping industry
• Familiar with vessel records and certificates is added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Supports operations in Project activities, including research work, data entry, coordination and documentation.
• Assist with preparation of reports and performance tracking of the project.
• Manages & ensures successful end-to-end merchant on-boarding process including checking for payment acceptance (as a mystery shopper), Point-of-Purchase placement, terminals checking & testing, training the operations staff on terminal usage.
• Performs a variety of marketing and administrative functions to support the team
• Assist to support the team on the merchant on boarding process.
• High proficient usage knowledge of excel and PowerPoint is a must.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Works under immediate supervision.

Requirements

• Minimum Diploma holder with experience in merchant onboarding
• Proficient in MS Office
• Ability to handle multiple projects simultaneously.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Summary

Under the supervision of the Singapore IT Manager, the IT Support Engineer provides basic IT support for the various IT services and components at the Singapore manufacturing facility

Job Description

1. Administrative/General:

• Be the front-end IT support person for majority of user requests, escalating tickets when necessary to IT Manager
• Be aware of company standards and procedures, and works to improve understanding and enhancing of them.
• Be able to accept and pursue clearly defined objectives.
• Promote proper IT usage and IT Security to the business and users.

2. Operational

• Respond to emails and phone calls regarding desktop and help desk requests
• Record, track, and close tickets through help desk/problem management software
• Assist with the creation of new accounts and editing/termination of existing account in MS Active Directory, mailbox, distribution lists, resetting passwords, etc.
• Troubleshoot/Resolve virus/malware infections
• Get regular direction from the IT Manager
• Work with other broader Phenol Global IT Teams
• Work directly with users at the site to resolve their IT issues and questions.
• Install and provide first-level support and troubleshoot site IT issues – including PC’s, servers, tablets, networks, telecom, AV equipment, printers, copiers, security cameras, security badge readers, smart phones, and site PBX
• Coordinate with service providers to resolve equipment issues.
• Install and provide first-level support for a variety of computer software and utilities like MS-Office
• Assist with the testing of security patches.
• Assist with the reporting and investigation of security incidents.
• Assist with the proper disposal of IT assets.
• Engage external vendors for quotations and renewal quote as directed by IT Manager
• Provide support during planned and unplanned IT outages.
• Respond and troubleshoot automated equipment monitoring alerts.
• Support the site data center environment, conduct periodic safety and security inspections, and participate in IT disaster recover exercises.
• Create and maintain various documentation and help guides
• Provide support for IT projects at the site

3. Strategy & Planning

• Provide input to the site and business IT Management to assist in developing long-term strategies and capacity planning for IT services

• Handle communication between different groups involved (like organizing meetings, taking notes, managing public inquiries, drafting responses, and dealing with mailbox messages)
• Arrange and coordinate important events with stakeholders such as healthcare providers and the public (like webinars and in-person meetings)
• Assist in analyzing data (like analyzing public inquiries to spot common themes) and presenting findings to management
• Keep the division’s website(s) up to date
• Assist in managing an online training course (like user registration and handling user queries)
• Help keep track of project deadlines, deliverables, and milestones
• Aid in creating communication materials (like infographics)
• Perform other administrative tasks as assigned, including data entry, updating contact lists, and drafting documents.

Requirements:

• Singaporean
• Diploma holder in any field
• Administrative support abilities (like organizing meetings and data entry) and familiarity with virtual meeting platforms like Zoom and Microsoft Teams
• Basic Excel skills (like filtering data, performing basic calculations, and creating tables/charts)
• Knowledge of pivot tables is a plus
• Comfortable working with large datasets in Excel

Other information:

• Salary: $13.60/hr
• Mondays to Thursdays: 8.30am to 6pm / Fridays: 8.30am to 5.30pm
• Contract: 6 + 6 months
• Location: Harbourfront centre

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities:

• Provide technical support and assistance to customers in a timely and professional manner.
• Conduct troubleshooting of technical issues and provide solutions or recommendations.
• Coordinate and schedule service visits to customer sites for installation, maintenance, or repair of equipment.
• Ensure customer satisfaction by delivering high-quality service and resolving customer complaints or concerns.
• Maintain accurate records of customer interactions, service visits, and equipment performance.
• Collaborate with internal teams, such as sales and engineering, to provide comprehensive customer support.
• Identify opportunities for process improvements and contribute to the continuous improvement efforts of the customer service team.

Requirements:

• Diploma or Degree in Engineering or Optics Engineering
• With 3 year of relevant work experience in Machine Vision Application.
• Knowledgeable with vision/optical
• Willingness to travel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Work closely with customers to understand their technical requirements and provide suitable solutions.
• Support the team by providing technical expertise during customer meetings and product demonstrations.
• Conduct product training sessions for customers to ensure proper understanding and usage of the company's offerings.
• Collaborate with internal teams to develop and improve products based on customer feedback.
• Provide technical support to customers and field service engineers.
• Ensure customer satisfaction by addressing any technical issues or concerns in a timely manner.
• Contribute to the development of sales and marketing strategies.

Requirements:

• Bachelor's degree in Engineering or a related field.
• With 1-2 years of relevant working experience.
• Strong technical knowledge and understanding of the company's products and their applications.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks to meet customer needs.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• To understand the organization digital systems and provide support.
• To provide support over ERP system such as SAP and other supporting/interfaced systems.
• Act as a bridge between users and product development team or with 3rd party vendor.
• To provide technical support to teams within the organization, and to external clients when required.
• Assist with systems integration wherever required.
• Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
• Maintaining and updating technical documents; manuals and procedures for using an application or software suites.
• Identifying and resolving business and technical issues.
• Managing coordination at a local and international level where required.
• Delivering regular and customised training to teams within the business.
• Preparing maintenance plans; master data management and upgrading schedules for the organization's systems.
• Developing reports for teams across the business.

Job Requirements:

• Minimum 2 years supporting corporate end user services over ERP and other manufacturing systems.
• Proven ability to work independently and as a team member.
• Communicate professionally and effectively at all organizational levels.
• Highly motivated with the ability to work with limited supervision in a highly competitive environment.
• Abilitiy to engage with senior business stake holders.
• Ability to lead a team discussion and to communicate with product management team based globally.
• Good communication skills in English (both written and oral) and interpersonal skills.
• Good organizational skills; multi-tasking and time management skills.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Job Description

• Manage the assignment results tracking for all courses.
• Meticulous checking of student’s results to produce accurate academic results for Exam Board approval.
• Track and monitoring for non-submission student assignments and re-sit assignment.
• Provide students with written advice on their examinations schedule, including advice to students who are repeating modules.
• Work closely with Faculty in the student re-assessment process.
• Assist in the efficient procession of students requests e.g. certification letter, academic transcript, verification of student records and other related academic student results record.
• Assist in the accurate submission of student result and information for E-Cert generation.
• Proper safekeeping of assessment records before archiving due date
• Provide support and assist students with academic enquiries.
• Liaise academic matters with university partners.
• Provide administrative support for all the programmes offered in the Institute.
• Coordinate and assist with communication efforts with other departments if needed.
• Prepare reports when needed for Academic Board, Examination Board, with related to the University programme assigned.
• Provide general administrative support as needed to assist other programmes and operations within the Institute.

Minimum Academic Qualifications

Diploma or equivalent

Selection Criteria

1. Creative and analytical

2. Detail-oriented

3. Strong verbal and written communication skills

4. Ability to work in groups

5. Min 1 year of relevant working experience or equivalent

Visa Corporate IT (CIT) group has embarked on a major transformation journey. We are transforming ourselves into a true engineering organization where we put customer experience and end user support first. As part of this strategy, we are consolidating several of our Operational functions into a single area focused on providing world-class operational support to our end users. This change is geared towards rethinking how we provide Operational support for the services under our responsibility. As a member or the Onsite Technical Support team, the Associate Workstation Technical Support Analyst will be responsible for providing support for the systems, services and tools utilized by Visa Inc.’s staff. The successful candidate will be a technically versed resource with excellent customer service skills.

The Associate Technical Support Analyst provides hardware and software support to our workstations (both physical and virtual), mobile wireless devices, voice & video equipment, end user solutions like Office 365, and Endpoint security tools. The successful candidate will work with a dynamic and evolving global team charged with continuously improving the efficiency and effectiveness of support for our end user environment.

Additional Information
Essential Functions
•Consistently provide an exceptional, pleasant and courteous service to all End Users
•Provide 2nd level support for escalated workstation and mobile related issues and requests
•Provide the day-to-day operational support for incidents, adds/moves/change for voice and video conferencing, and AV equipment and escalating when appropriate.
•Perform daily sweeps following defined procedures to ensure all conferencing equipment is functioning properly
•Effectively question end users to collect information and understand the issues they are experiencing, and perform diagnostic procedures to isolate and resolve the issues
•Interact with end users in person, via telephone, e-mail, IM/chat, and social tools, to provide technical support
•Prioritize incidents and complaints to ensure all SLOs are meet
•Maintain incident records and resolution detail utilizing ITSM Ticketing tool, Service Now
•Consult sr. technicians and utilize all technical resources to solve customer problems
•Escalate or work in tangent with appropriate support specialists or support groups on unresolved issues
•Escalate hardware repairs to third party providers as needed
•Effectively communicate both verbally and in writing with management to express ideas in order to make informed decisions
•Installation of workstation, telephony, and mobile hardware/software as required
•Provision and prepare workstations using standard images
•Setup and install new workstations, loaners and other workstation related equipment
•Maintain 100% accuracy/control in the asset database of deployed assets, recording/updating as needed
•Consult sr. technicians in creating knowledge articles to share with other agents/technicians on issues/problems and resolution
•Work with other support groups such as network operations, in assisting in the resolution of incidents or maintenance activities
•Other duties and special projects as assigned

Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Exemption Status
Non-Exempt: This position requires the incumbent to be available during core business hours

Responsibilities:

• Offer technical and sales assistance to support the Sales teams.
• Manage a portfolio of customer accounts, generating weekly sales reports and other requested documents.
• Analyze customer needs, applications, and requirements to recommend suitable products and services.
• Conduct technical calculations and sizing for high-pressure pumps, valves, and similar equipment.
• Provide prompt responses to customer queries regarding quotations, order status, and delivery schedules.
• Maintain up-to-date customer databases and quotation statuses in the SAP system while managing sales records.
• Create a comprehensive understanding of the company's products and services.
• Perform any additional duties as assigned.

Requirements:

• With Diploma in Engineering or a related technical field.
• Min of 1-year relevant experience in a similar industry, technical support, or handling technical sales.
• Proficiency in MS Office Applications
• Knowledge of SAP is an advantage.
• Possess excellent customer service skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

• Set up, or set up and operate audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment for concerts, sports events, meetings and conventions, presentations, and news conferences. May also set up and operate associated spotlights and other custom lighting systems.

• Diagnose and resolve media system problems.

• Operate control consoles for sound, lighting or video.

• Determine formats, approaches, content, levels, and mediums to effectively meet objectives within budgetary constraints, using research, knowledge, and training.

• Determine technical requirements of productions or projects.

• Mix and regulate sound inputs and feeds or coordinate audio feeds with television pictures.

• Convert data among multiple digital or analog formats.

• Maintain records, documents, or other files.

• Notify supervisors when major equipment repairs are needed.

• Notify others of equipment problems.

• Perform minor repairs and routine cleaning of audio equipment.

• Collaborate with others to determine technical details of productions.

• Reserve audio-visual equipment and facilities, such as meeting rooms.

• Coordinate logistics for productions or events.

• Record and edit audio material, such as movie soundtracks, using audio recording and editing equipment.

• Operate audio recording equipment.

• Direct and coordinate activities of assistants and other personnel during production.

• Coordinate activities of production personnel.

• Control the lights and sound of events, such as live concerts, before and after performances, and during intermissions.

• Design layouts of audio and video equipment and perform upgrades and maintenance.Collaborate with others to determine technical details of productions.

• Reserve audio-visual equipment and facilities, such as meeting rooms.

• Coordinate logistics for productions or events.

• Record and edit audio material, such as movie soundtracks, using audio recording and editing equipment.

• Operate audio recording equipment.

• Direct and coordinate activities of assistants and other personnel during production.

• Coordinate activities of production personnel.

• Control the lights and sound of events, such as live concerts, before and after performances, and during intermissions.

• Design layouts of audio and video equipment and perform upgrades and maintenance.

• Analyze and maintain data logs for audio-visual activities.

• Maintain logs of production activities.

• Compile technical information or documentation.

• Conduct training sessions on selection, use, and design of audio-visual materials and on operation of presentation equipment.

• Train others on work processes.

• Construct and position properties, sets, lighting equipment, and other equipment.

• Develop manuals, texts, workbooks, or related materials for use in conjunction with production materials or for training.

• Obtain and preview musical performance programs prior to events to become familiar with the order and approximate times of pieces.

• Provide appropriate technical production support for the School’s performances, concerts and activities

• Work across multiple teams to support the delivery of a number of artistic, academic and venue hire activities

• Ensure all equipment is stored safely and is accessible to others when absent

• Provide technical assistance to external users.

• Any other reasonable duties as required.

• Report any problems that arise with complex equipment and make routine repairs

• Cover the IT Support Executive duties during absences

Location

Punggol

Job Role and Responsibilities

• You are responsible in meeting overall educational and social needs of children under your care.
• You are to assess children with learning and developmental issues identified by pre-school teachers using the prescribed screening tools.
• You are expected to provide differentiated intervention approach to the children in the areas of educational needs, behavioral learning, social and social communication skills
• You are expected to develop Child Specific Education Plan where needed and progress reports to your superior
• You will conduct intervention through support packages to Developmental Support-Learning Support (DS-LD) children
• You are to work co-operatively with families and pre-schools to support children’s learning and development
• You are to provide in-class support to children whom received intervention packages, ensuring goals set achieved during sessions with the DS-LS children and are generalized into classroom

Job Requirements

• Specialist Diploma in Early Childhood Learning Support (SDELS) / Special Needs or its equivalent
• Minimum 2 years working experiences in the early childhood sector as Learning Support Educator
• Possess good communication skills and the ability to engage children
• Nurturing and dedicated to the development and well-being of children
• Self-driven team player with positive attitude
• Able to work independently with minimum supervision

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in MS Word via APPLY NOW button.

Please include cover application letter and detailed CV with current and expected salary and copies of qualifications and testimonials. On appointment original copies must be provided for verification.

We are looking for highly independent and hands-on individual to join our operations team as CUSTOMER SUPPORT EXECUTIVE. You will be responsible for following:

Job Description:

· Permanent fulltime position, 5 days week

· Reporting to immediate supervisor in Operations

Job Roles and Responsibilities:

· Sales Order management:

o Sales and operational role on Customers’ orders, requirements and deliveries.

o Issuance of Sales quotations, Sales orders and Delivery orders.

o Ensure customers’ requirements and enquiries are executed and responded.

o Monitor and ensure timely deliveries to customers.

o Maintain good customer service relationship.

· Purchase Order management:

o Purchasing and operational role on Suppliers’ orders, requirements and deliveries.

o Sourcing for Supplier and Issuance of Purchase orders.

o Monitor and ensure timely deliveries from suppliers.

· Coordination of import/export shipment and local deliveries.

· Admin and any other assigned related duties.

Job skills and requirements:

· Good interpersonal, negotiation and coordination skills

· Effective communication skills in English (written and spoken) will be preferred

· Effective time management skills

· Customer oriented

· Able to work independently, multi-task and work cohesively

. Only candidates with Aviation experience will be considered. Defence Aviation will be an added advantage.Salary will commensurate with experience.

· Proficient in MS Office applications

· Qualification: Diploma and above.

Only Singaporeans need apply

Job Description & Requirements

The Technical Consultant is responsible for providing technical guidance and expert advice to our banking clients on the configuration of Temenos Products and customized developments throughout all stages of projects from initiation to post-live support. The Candidate should have strong core banking and/or Private Wealth Management technical experience in a Temenos Suite of products (T24 or TAP and TTI). The candidate should have strong stakeholder management and communication skills and should possess strong implementation background with Team management experience in Core banking transformation projects.

Key roles and Responsibilities

1. Perform the roles of Technical Consultant for the Temenos T24 Core Banking projects from Analyse & Design phase to post-live support.

2. Possess the capability to play integral technical roles as part of large project teams, working with senior management within Technology and Business groups, vendors, and other relevant internal and external stakeholders.

3. Take leadership of the appropriate areas of responsibility assigned and participate in the successful development and execution of testing, data migration, integration, cutover plans, and execution.

4. Install custom enhancements, validate technical setup, and conduct necessary testing to ensure user acceptance and global quality of the solution delivered.

5. Provide clear and concise technical documentation for internal and external use.

6. Conduct Client technical and End User training as and when necessary.

7. Assist on the Migration strategy and migration developments.

Requirements:

1. Bachelor’s degree with a minimum of 6 years of experience in Temenos T24 Software technical consultancy, expert Services, and ideally in a banking environment.

2. Experience and proven track record in the end-to-end implementation of T24 Core Banking transformation or Wealth Suite projects with hands-on T24 Architecture design will be highly preferred.

3. Techno-functional consultants with both technical experience and Product experts with in-depth knowledge of the below T24 modules are highly preferred.

• Securities and Corporate Actions, Derivatives (DX),
  • Structured Products (SY) and
  • Treasury Modules (MM,FX and Swaps)

4. Financial Accounting and GL reporting with hands-on experience in preparation of Accounting Schemas, charts of Accounts and analyzing GL mismatches and corrections will be highly preferred

5. Experience in Planning and Execution of multiple T24 upgrades, TAFC to TAFJ Migration, and Performance tuning projects will be an added advantage.

6. Hands-on experience in Integration framework, IRIS, and Design Frameworks are highly preferred

7. Technical knowledge: INFOBASIC, T24 JAVA API coding, JAVA, ORACLE 10 (or above) operating systems, knowledge, and familiarity with the functionality of UNIX, AS400, and NT, particularly disc structures.

8. Exposure To Wealth Suite Integration (T24 - TAP Integration TTI and TDS Integration).

9. Other: Analytical, organized, team player and able to work in a multicultural environment, excellent presentation skills.

2. SKILLS

Technical Documentation

Derivatives

Oracle

Temenos T24

As400

Wealth

Corporate Actions

Securities

TDS

Architecture Design

Vbnet

Banking

Presentation Skills

Consulting

Team Player

Java

API

Job Description & Requirements

The Technical Consultant is responsible for providing technical guidance and expert advice to our banking clients on the configuration of Temenos Products and customized developments throughout all stages of projects from initiation to post-live support. The Candidate should have strong core banking and/or Private Wealth Management technical experience in a Temenos Suite of products (T24 or TAP and TTI). The candidate should have strong stakeholder management and communication skills and should possess strong implementation background with Team management experience in Core banking transformation projects.

Key roles and Responsibilities

1. Perform the roles of Technical Consultant for the Temenos T24 Core Banking projects from Analyse & Design phase to post-live support.

2. Possess the capability to play integral technical roles as part of large project teams, working with senior management within Technology and Business groups, vendors, and other relevant internal and external stakeholders.

3. Take leadership of the appropriate areas of responsibility assigned and participate in the successful development and execution of testing, data migration, integration, cutover plans, and execution.

4. Install custom enhancements, validate technical setup, and conduct necessary testing to ensure user acceptance and global quality of the solution delivered.

5. Provide clear and concise technical documentation for internal and external use.

6. Conduct Client technical and End User training as and when necessary.

7. Assist on the Migration strategy and migration developments.

Requirements:

1. Bachelor’s degree with a minimum of 6 years of experience in Temenos T24 Software technical consultancy, expert Services, and ideally in a banking environment.

2. Experience and proven track record in the end-to-end implementation of T24 Core Banking transformation or Wealth Suite projects with hands-on T24 Architecture design will be highly preferred.

3. Techno-functional consultants with both technical experience and Product experts with in-depth knowledge of the below T24 modules are highly preferred.

• Securities and Corporate Actions, Derivatives (DX),
  • Structured Products (SY) and
  • Treasury Modules (MM,FX and Swaps)

4. Financial Accounting and GL reporting with hands-on experience in preparation of Accounting Schemas, charts of Accounts and analyzing GL mismatches and corrections will be highly preferred

5. Experience in Planning and Execution of multiple T24 upgrades, TAFC to TAFJ Migration, and Performance tuning projects will be an added advantage.

6. Hands-on experience in Integration framework, IRIS, and Design Frameworks are highly preferred

7. Technical knowledge: INFOBASIC, T24 JAVA API coding, JAVA, ORACLE 10 (or above) operating systems, knowledge, and familiarity with the functionality of UNIX, AS400, and NT, particularly disc structures.

8. Exposure To Wealth Suite Integration (T24 - TAP Integration TTI and TDS Integration).

9. Other: Analytical, organized, team player and able to work in a multicultural environment, excellent presentation skills.

2. SKILLS

Technical Documentation

Derivatives

Oracle

Temenos T24

As400

Wealth

Corporate Actions

Securities

TDS

Architecture Design

Vbnet

Banking

Presentation Skills

Consulting

Team Player

Java

API