Total 18,546 Full-time technical support job vacancies in Singapore

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

a) 8.30am to 6.00pm (Monday to Friday) and

b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Location:

Gul Circle Singapore

How will you make an impact?

This candidate need to be based in Gul Circle, Singapore to support the highly customized Manufacturing factory with 24 x 7 operation.

What will you do?

• Deliver IT services to internal customers in Singapore and not limited to SEA & Taiwan Countries.
• Provide support to Manufacturing, Clean Room, Lab, Office and Warehouse Support.
• To protect the company’s data, tools and information systems.
• Understand and enforces company’s infrastructure architecture standards and policies to maximize efficiency and support platform compatibility.
• Monitor data center, applications, equipment for uninterrupted IT services.
• Collaborate with Global Infrastructure, application and security to implement company standards as needed.
• Maintain system documentation, IT Inventory and change control logs.
• Ensuring new hire are provided with the required hardware on time before the new hire on board.
• Diagnosing PC / Hardware faults and supply solutions as required.
• Assisting in the updates of software patching as required e.g. Anti-virus and Windows Server Updates.
• Work with vendors and deliver scope of work or agreement.
• Keeping system documentation up to date including hardware/equipment assignment listing and mobile listing.
• Assisting technical staff in the event of Major incident or critical system failures.
• Assisting employees with software and hardware issues e.g. Microsoft Office, printers, mobile and other business applications.
• Contribute to and follow global IT standards, IT security and procedures.
• Work with regional and local IT Teams on global and local IT projects.
• Assist to provide the Annual Operating Plan for the next year IT Expenses. (Who will get replacement Laptop that due after 4 years & 5 years for Desktop)
• Purchasing computers and peripheral from IT Suppliers.
• Occasional travel to the other branches as required.
• Will need to be on call during non-office hours to support 24 x 5 and alternate Saturday production line.
• Other duties as assigned.

Education:

Bachelor’s degree in IT or equivalent experience.

Experience :

• 5+ years of IT professionals experience in a fast-paced, MNC company environment.
• Relevant technical certificates a plus. (Server, Network, Application, IT Project Management)
• Strong interpersonal, good working attitude and spirit to help users.
• Broad knowledge of hardware, software, desktop support and IT security is required.
• Hand-on Experience in Server Room Support and Client Desktop Support.
• Working experience in Manufacturing environment and on call duty.
• Some Knowledge on network and Servers are required. (We have internal Network & Server Team).
• o Mount Cisco Router/Switch/ Dell Server.
• o Setup UPS alerts and Server Contingency planning.
• o Basic Server OS installation and RAID setup.
• Minimum 4-5 years’ experience in IT Site Support/Service Desk Level 3/ Desktop Support.
• Microsoft SCCM knowledge for software distribution and computer formatting skills using it.
• Knowledge in IT ticketing System like Remedy and ServiceNow is needed as we will be working according to ticket SLA.
• Some knowledge in Manufacturing application, Oracle R12, E1 or SAP is bonus as Site Support will be 1st level support before escalating to Application Team
• Note: Open for Singapore Locals Only

Working hrs: Mon to Fri (0900AM to 0630PM)

Location: Bright Hill Drive

Requirements:

1. G.C.E. ‘O’ Level.
2. Singapore Citizen.
3. Pleasant, meticulous, and strong interpersonal skills.
4. Ability to multi-task and work independently.
5. Fluency in English and Mandarin/Chinese is preferred (SAP school).
6. Knowledge of MS Office.
7. Preferably 2 years of experience in administration and customer service.
8. First aid training is an advantage.

Scope of works:

1. Administrative Functions

• Maintain cleanliness in the reception area.
• Manage and verify documents (records, statistics, filing, correspondence).
• Perform ad-hoc tasks from the Administration Manager and School Leaders.

2. Reception Duties

• Manage counter services and inquiries.
• Attend to phone calls.
• Handle incoming parcels and emails.
• Liaise with parents, teachers, and vendors.
• Assist unwell students in the sick bay.
• Help walk-in visitors and students at the General Office.

Reception Support

· Frontline customer service – manage reception counter, handle incoming phone calls and inquiries from stakeholders, including general public and parents.

· Assist students who are unwell/injured in the sick bay. Administer basic first aid for students if necessary.

· Logging of lost and found items and keeping track of school keys that are signed out.

· Assist in the setup of Conference Room for meetings.

· Packing of resources for timely distribution to students and/or teachers.

Administrative Support

· Provide support in matters related to students, for example:

· Assist in P1 registration and P1 Orientation.

· Assist in administration of students on Leave of Absence (LOA) and act as Point of Contact with LOA parents.

· Assist in P6 DSA application and S1 posting.

· Updating of student details in school cockpit and filing of student documents.

· Assist with daily General Office administrative duties such as maintaining records and managing office supplies.

· Provide support to school events where necessary.

· Any other ad-hoc duties assigned by the School Leaders and AM.

Responsibilities:

• Responsible for the cost-effective maintenance of LNG vessels and their equipment to ensure safe, delay-free operation and compliance with the flag state administration and applicable class and industrial standards.
• Monitor and maintain vessel deck and engine planned maintenance system.
• Monitor and arrange statutory and classification surveys for vessels.
• Coordinate the supply of stores, supplies, spares, and consumables.
• Coordinate the repairs, defect rectifications, and modifications.
• Monitor adherence to company standards and charterer requirements.
• Assist in controlling and monitoring costs relevant to the technical department.
• Maintain and upkeep technical manuals, drawings, and catalogs from makers and yards.
• Attend shipyard and classification societies in technical matters.
• Verify documentation and certifications of new buildings/deliveries.
• Lead the accident/incident investigation related to technical matters such as equipment and failure/malfunction if required.
• Carry out annual vessel technical inspection/audit onboard as scheduled.
• Assist the Group Technical manager in the running of the technical department.
• Execution of additional project-specific technical requirements promptly
• Execute technical modifications for the project, including their approval and certifications as necessary.
• Attend to technical troubles arising during the project and liaise with the makers if required.
• Plan and coordinate technical repairs during the project, including vessel docking as necessary.
• Ensure any defects that may affect the charter are resolved promptly.
• Participate in interviews and makes recommendations regarding new-hires and promotions.
• Monitor vessel performance and ensure follow up action.
• Management of vessel budgets and operating expenditure
• Plan for, monitor, and manage dry-dockings and major scheduled and unscheduled repairs.
• Conduct regular vessel visits to confirm condition and compliance with Company operating standards and provide Vessel Condition Reports.
• Create a partnership with the other departments (HSQE, crewing, operations, etc.) assigned to the same vessels.

Qualifications:

• 6 months experience as Chief Engineer or experience for more than 3 years as senior engineer on LNG Motor vessels.
• Valid Engine COC holder
• Knowledge of ISM, EMS,PMS, Repairs and Dry-Docking repairs
• Good technical knowledge about various marine machinery
• A desire to drive continuous improvement in self and with others.
• Analytical, problem solving, time management, project management and decision-making skills
• Ability to respond positively to Company management in an effective manner
• Demonstrates teamwork, interpersonal and communications skills
• Knowledge of propulsion plant and power systems onboard assigned vessels. Preferable working experience with XDF vessels and overhauling skills of an XDF Engine and DF generators.
• Knowledge of cargo containment system, cargo handling equipment and systems on board assigned vessels.

Responsibilities:

• Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective.
• Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment.
• Effectively allocate tasks and responsibilities among team members based on their skills and expertise.
• Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information.
• Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development.
• Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin ensure alignment and coordination of technical activities with overall business objectives
• To evaluate new products/system to assess its suitability to be included in the new product and
• service packages for promotion to customers.
• To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs
• To manage purchasing of equipment and company’s equipment and inventory
• preparation of project budgets and proposals for capital expenditure and investments in
• equipment, systems, or other assets and resources.
• To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-
• contractor Control Procedure stipulated in ISO9002 procedure.
• Ensure systems and processes comply with workplace safety and health regulatory requirements.
• Ensure that customer quality specifications are constantly met.

Requirements:

• Degree in Engineering (Preferably Electronics) or equivalent.
• At least 5-8 years of relevant working experience in Security Industry, managing a group of 5 or
• more engineers.
• Possess excellent planning and organization, interpersonal and communication, and problem
• solving skills
• Excellent project management skills
• Able to work independently and make good decisions

• Working location : Boon Lay ( office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Responsibilities:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are looking for an IT Executive to manage, support, secure, and optimize endpoint devices and applications for our diverse clients. This role requires expertise in endpoint management technologies, application management, troubleshooting skills, and a collaborative work style.

• Working Hours: Mon-Fri, 9am-6pm
• Working Location: Central
• Salary: Up to $5,500 + AWS + VB
• Job Type: Perm role

Responsibilities

• Deploy, configure, and maintain desktops, laptops, mobile devices, and IoT devices.
• Ensure endpoints are updated with the latest patches and security updates.
• Maintain and optimize application performance and security.
• Implement endpoint and application security measures.
• Develop and implement scripts to automate deployment, updates, monitoring, and troubleshooting.
• Provide Tier 2 support for endpoint devices, applications, and connectivity issues.
• Create user guides and conduct training sessions.
• Manage vendor relationships and maintain an inventory of IT assets.

Requirements

• Min diploma in IT, Computer Science, or a related field.
• 3+ years of experience in endpoint and application management.
• Proficiency in tools like JumpCloud, Clonezilla, Google Workspace, Office 365, and automation tools such as Ansible.
• Expertise in Windows, macOS, and Linux operating systems.
• Proficiency in scripting languages.
• Relevant certifications preferred (e.g., Google Workspace Administrator, MCSE, ITIL).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Benefits Summary:

• Up $3500 + AWS + Variable Bonus
• 5 Days work week
• Working Location: East, Changi

Responsibilities:

• Respond promptly and professionally to customer inquiries received via phone, email, or other communication channels
• Develop and manage daily schedules for field technicians to ensure timely and efficient service delivery
• Track and provide direct support to assigned technicians
• Ensure all administrative tasks are completed accurately and in a timely manner
• Follow up with customers on open or unresolved tickets, providing updates and ensuring customer satisfaction

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:
https://wa.me/6593839640

Follow us on Telegram for more job opportunities:
https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH

Registration No: R1658602

EA License No: 20C0278

Working Location: West Region

Responsibilities :

• Daily visit users in Singapore (eg. Shipyard, workshop) and listen to user’s request and provide suitable advice to use welding material.
• Response to enquiry of engineers to confirm specifications of welding consumable.
• Building and maintaining network with the customers of welding consumable for the region in Singapore.
• Business trip to Batam, Malaysia and so on, upon customer’s request for technical support.
• Plan branding and promoting company's products activities including conduct seminars, demonstration, exhibitions, etc.

Requirements:

• Candidate with Technical Sales Engineer / Welding background preferred.
• Candidates without technical service experience but keen to learn are also encouraged to apply.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Shirley Pamela Awah

Registration Number: R2196979

EA License No: 13C6730 (MCI Consulting Pte Ltd)

Role: Lead Technical Consultant

Responsibilities

• Responsible for Design and delivery of DeltaV systems on site.
• Participate in the design, development, and implementation of Automation solutions in line with S88 standards for the plant.
• Lead team of engineers to deliver the Automation Project on site.
• Lead, design Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards.
• As a Subject Matter expert, lead development of systems architecture, specifications, controls strategies, sequence of operations through all design stages
• Build and maintain trusted relationships with client.

Requirements

• Good technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.
• Good experience In Automation Sector ideally in the Pharmaceutical and/or Biotechnology industry.
• Good Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc),
• Familiarity with GAMP lifecycleand quality management processes employed in the pharmaceutical sector.
• Excellent computer skills, proficient in Microsoft Excel, SharePoint, Word and PowerPoint.
• Excellent communication and customer orientation skills.
• Leadership abilities, works well in a team environment.
• Capacity to lead team of engineers for design, development, and delivering Automation projects.
• Experience with Operations Support on site
• Good analytical & problem-solving skills

About Cognizant

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

Responsible for the quality and timely completion of QP(S) supervision works.

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.•

As part of the site supervision team i.e. RTO, in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference & contract requirements.

• Liaise positively with client, consultants & authorities for the benefit of the company.

• Promote and safeguard the reputation & positive image of the company.

• Accredited with IES, min. 5+ years supervision experiences including experience in piling works, prestressing, highways bridge, elevated viaduct, MRT station, road works, deep excavation & tunneling works.

• Candidates with relevant CAG & DSTA experiences are recommended to apply.

WORK LOCATION :MULITIPLE LOCATION (Prefer Driving licencse)

NIGHT SHIFT or Rotating shift.

Job Description:

• Preparation work on electronics products for hardware investigation (Access inside by jig and laptop PC) according to SOP Support investigation work
• Log extraction from electronics products according to SOP
• Data input/uploading work into authorities management system
• Periodical check on authorities management system and summarize situation
• Packing work in case further investigation at overseas company is needed
• Faulty goods collecting from Automobile Association approved workshops and care centers
• Periodical inventory follow-up of collected faulty goods

Job Requirements:

• Nitec / Higher Nitec / Diploma in Engineering or equivalent
• No experience required as training will be provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Role/Job purpose

The CS Training Lead provides strategic leadership and oversight to the regional CS Training team, ensuring the delivery of effective learning and development initiatives that support business objectives and foster employee growth. This role manages the performance of the CS Training team, guiding and directing them to meet organisational goals.

The CS Training Lead coordinates team activities, manages workloads, and aligns efforts with Servicing Operations teams’ priorities. This role also fosters a positive and motivating work environment, encouraging collaboration and professional development among team members, and works closely with stakeholders to identify and capitalise on growth & scalability opportunities.

The Customer Support Training Lead will lead the APAC Customer Support Training Team, based in Singapore.

Responsibilities

As a Customer Support Training Lead at Wise, you'll be at the forefront of revolutionising our training operations. You'll lead a team of training specialists, guiding them to fulfil operational and training project tasks by applying the core skills across four leadership pillars - LEAD, DELIVER, DEVELOP and NURTURE.

LEAD:

• Define the direction and empower your team towards shared goals in a fast-paced environment.

• Act as a bridge between training specialists and senior leadership, ensuring clear communication and alignment with Wise's mission.

• Create a positive work environment through mentorship, coaching, and recognition.

DELIVER:

• Make data-driven decisions to maximise impact for our customers.

• Ensure the team meets KPIs and adheres to project timelines.

• Foster clear communication between leadership, the team, and stakeholders.

DEVELOP:

• Facilitate ongoing development through knowledge sharing and feedback.

• Set growth targets and encourage personal development plans for team members.

• Maintain comprehensive understanding of training programs and processes.

NURTURE:

• Cultivate an inclusive work environment based on Wise values.

• Demonstrate emotional intelligence in navigating team dynamics and conflicts.

• Promote work-life balance to prevent burnout while ensuring productivity.

• Ensure smooth training operations and effective team management.

• Connect team expectations with overall mission/goals through transparent communication.

• Build relationships across functions and represent the training team to senior partners.

• Support team members with coaching, mentoring, and assistance as needed.

We are seeking a highly skilled and motivated IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical assistance and support to EUC users and ensuring the smooth operation. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a customer-focused attitude. This is a field support role.

Responsibilities:

1. Helpdesk Support: Respond to IT support requests from end users, either in person, via phone, or through the ticketing system. Troubleshoot hardware, software, and network issues, and resolve problems in a timely manner.
2. Hardware and Software Setup: Assist with the installation, configuration, and deployment of computer systems, laptops, printers, software applications, and other IT equipment.
3. User Account Management: Manage user accounts, permissions, and access rights in various systems and applications. Ensure user onboarding and offboarding processes are executed accurately and efficiently.
4. Network Support: Troubleshoot network connectivity issues and work with the Network team to maintain a stable and secure network environment. To provide smart hand support for basic network devices installation and deployment.
5. IT Infrastructure Maintenance: Perform routine maintenance tasks on computer systems, servers, and other IT equipment. Keep hardware and software up to date with the latest patches and updates.

Job Description:

• Assist and report directly to Building Manager (BM) in all operation & maintenance concerns:

- Oversee the facilities management within the premises

- Compiling the monthly utilities report and tabulations

- Monthly M&E reports

- Assist to develop and implement of Standard Operating Procedures (SOP) as and where necessary

• Interfacing with the clients:

- Attend monthly meeting with client & prepares the minutes of the meeting

- Providing updates on ad-hoc and outstanding issues

- Attending to clients feedback or requests

- Coordinates the preventive and corrective maintenance works schedule with the contract and client.

• Coordinate and manage projects:

- Provide costing and proposals for ad-hoc works/projects

- Evaluate the quotations submitted by contractor and provide a formal quotation to the client

- Inspect works carried out are proper and in satisfaction

- Liaising and managing contractors

• Leading the on-site technical teams:

- Provide guidance, training and supervision to technical staffs to ensure proper execution of assigned task

- Planning of maintenance schedule

- Review and planning monthly maintenance schedule

- Oversee all work is carried out timely and smoothly by the staffs

• Responsible for maintaining proper equipment listing, inspections of the buildings

• Report on maintenance issues and critical incidence and to supervise contractor & technician

• Inspect and check on site that works orders have been carried out accordingly and on time agreed

• Carry out preventive and corrective maintenance work

• Any other ad-hoc assignments assigned by the Management.

Job Requirements:

- Diploma in Facilities Management, Engineering, Estate Management or other relevant qualifications from a recognized institute with minimum 3 years relevant experience.

- Posses WSHO/FSM or other relevant certificates.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo is leading the transformation of the security business through digitalization and connectivity for the continuous development of smart entrance control and safe storage solutions.

If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organization this is the opportunity for you.  Gunnebo is small enough to see your ideas come true, and big enough to realize your career goals.

About The Role

The Airport projects department of Gunnebo Entrance Control requires a Project Engineer to support its expansion in the Airport passenger processing solutions.

The candidate will oversee delivering of Airport projects globally.

They will work closely with Multiple Stakeholders, in ternal and external, in a successful delivery of projects, on time, within budget and with required quality.

The Projects they will be involved with will be in different time zones and local teams from many different cultures. The Project Engineer will also be required to support some large installation worldwide.

There will also be global travel required for this role dependent on requirements.

What You Will Do

· Work with internal Airport team (Project managers, Bid managers and Product managers) to provide technical, remote or on-site support for installation and commissioning.

· Work with internal Stakeholders such as Engineering Team, Operational teams, Global tech support teams, Spare parts teams and regional Support teams to deliver retrofit projects.

· Enhance Gunnebo documentation for Mass Transit products including and not limited to: Installation documents / O&M / Process Improvement and share all feedback with stakeholders to improve process.

· Assist on installing and testing the products during tradeshow.

· Assist with prototypes, and testing procedures.

· Drive the end to end Training for products: internal and external training

Who we are looking for

Essential

-       Ability to work within a remote multinational team

-       Being a team player with result focused approach

-       Experience in a B to B business model

-       Strong communication skills and adaptability to situations

-       Experience in working in large and complex projects environment involving integration of Hardware in IT environment.

-       Capacity to design optimal solutions taking into account ROI and limitations of each party + risk assessment.

-       Highly Structured and organized.

-       Multi-tasking and ability to work under customer pressure.

-       English fluent

Desirable

-       Previous experience in project management of integration projects within Mass Transit Environment (Airports, Metro, Intelligent Transportation, Fare Collection…)

-       Issue resolution

-       Other speaking languages

Why join us

Are you passionate about sustainability, innovation, safety, and collaboration? Our employees have ideas on how to build a safer and more sustainable tomorrow and the drive and passion to realize them. Our attention to societal trends, and our ability to translate these into business opportunities, alongside our dedication to customers, sustainability and digitalization have earned us a place among the leading companies in our industry.

We believe that building long-term relationships and integrity are keys to success. Performance driven by a forward-thinking attitude, passionate teamwork, and the strong will to continuously learn. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international and diverse and pro-active working environment.  Gunnebo is small enough to see your ideas come true, and big enough to realize your career goals.

At Gunnebo, we have a bigger mission, we are working For a Safer World. Welcome with your application.

About Gunnebo Group

The Gunnebo Group is a global leader in security offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses Gunnebo Entrance Control and Gunnebo Safe Storage we offer solutions to customers in retail, public transport, public and commercial buildings, industrial and high-risk sites and banking. We operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities to serve customers in over 100 markets. Together we create a safer world.

Gunnebo Entrance Control specializes in access control solutions enabling customers increased efficiency, safety and end-user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a store, an entertainment area, an industrial area and public transport. We shape the future of people flow management.

Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.

Shall assist in the supervision of the construction of the Structural Works under the Building Control Act and to render all assistance as may be required by the Consultant (Civil & Structural Engineer) and the Consultant (Mechanical & Electrical Engineer). For HDB Project Civil & Structural / Architectural Works:

Diploma in Civil Engineering or Structural Engineering or equivalent.

Registered RTO accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES).

Preferred applicants with Certificate in Building Construction Safety Supervisors Course.

Ensure that building contractor embrace good construction practise to achieve good workmanship.

Minimum 5 years relevant experience in supervision of building projects in Singapore.

Must have HDB/ BTO projects with commercial buildings supervision experience.

Availability to commence work on short notice.

Able to work night shift and rotational Sunday duties.

DSTA & CAG project experience is preferred.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• Position : L1/L2 Network Support Engineer (CCNA/CCNP/MPLS Network) – Up to $9,000
• Location : East – Changi
• Working hours : 5 Days Work | 3 Rotating Shifts - 8am to 4pm | 4pm to 12am | 12am to 8am
• Salary (commensurate with experience) : Basic Up to $9,000 + Annual Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : One year Contract – Renewable up to 5 years
• Industry : IT Network

Responsibilities:

• Using monitor software to monitor customer devices ( switch, servers etc) to detect any failure and perform remediation.
• Monitoring, operating and providing first level troubleshooting of network platforms such as routers, switches, firewalls, load-balancers
• Configure, troubleshoot and maintain security infrastructure software and hardware.
• Install software that monitors systems and networks for security breaches and intrusions.
• Monitor systems for irregular behaviour and set up preventive measures.

Requirements:

• A minimum of 3-5 years of working experience in an enterprise network environment or large-scale enterprise MPLS networks
• Shall have basic to intermediate troubleshooting skills in MPLS
• Shall possess the minimum certification of CCNA.
• Shall possess the minimum certification of CCNP or higher.
• Able to work shift hours
• Singaporeans Only

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

⇒ Main Responsibilities

• Simulate failures for further analysis of failing device.
• Implement operation and maintenance solution in-time and effectively to fulfil customers' requirement and solve technical issue.
• Construct and maintain up-to-date problem database to ensure accurate and sufficient information for maintenance and troubleshooting.
• Perform on-site survey.
• Install, configure and upgrade hardware and software for optimal performance.
• Perform acceptance testing of installed / upgraded equipment.
• Induct and train users on using and optimising hardware / software applications.
• Supervise routine hardware and software checks of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
• Review and report on service uptime, performance and utilisation of infrastructure systems.
• Ensure that projects are in compliance with overall project or SLA scope and set quality standards.
• Plan, oversee and report review diagnostics, troubleshooting and recovery processes to identify opportunities for improvement.
• Implement operation and maintenance solution in-time and effectively to fulfil customers' requirement and solve technical issue.

⇒ Key Priorities & Challenges

• Establish operating plans, procedures and processes for daily operations.
• Coordinate with various vendors on setup schedule and scope of work (SOW).
• Obtain quotation from vendor base on the SOW.
• Check daily outstanding log.
• Monitor, identify and resolve store IT infrastructure and system operation issues.
• Follow up aging ticket with relevant team and vendor.
• Constant upgrade to align with the growing information technology landscape.
• Monitor and support month end closing related issue.
• Maintain and update IT inventory in monthly basic.
• Maintain IT assets list.
• Maintain IT procurement submission.

⇒ Qualifications & Experience

• Minimum Bachelor’s Degree in Computer Science/Information Technology or equivalent
• Minimum 3 years of relevant work experience.
• Industry certification is an added advantage.
• Strong communication skills, as need to closely work with stakeholders, vendors and other IT Cross Functional Teams and Vendors.
• Strong analytical, negotiation and interpersonal skills.
• Meticulous, organised and able to thrive under pressure.
• Able to multi-task and work independently in a fast-paced environment.
• Solution-oriented attitude.

At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before.

We are looking for a Detection & Integration Support Engineer who can support a remote-first, flexible shift schedule. You will regularly tackle interesting and challenging questions and bring clarity to our customers as they leverage our tools to secure their networks in an ever-changing threat landscape.

Duties and Responsibilities

As a member of the Global Technical Support team, you will work with customers to resolve technical issues with our product(s) using a variety of internal resources and provide data analysis to understand and troubleshoot systems with a focus on security detections and integrations with other security tools. Your day to day responsibilities could include any of the following:

• Provide hardware, firmware, and deployment support for ExtraHop appliances
• Advise and educate customers on security events detected by ExtraHop
• Assist customers with configuration and troubleshooting of third party integrations
• Utilizing a ticketing system, update, communicate, and move work items to completion
• Work with various internal and external teams to resolve customer issues
• Act as the single point of contact for customer questions and concerns
• Rapidly recognize critical issues and be able to provide the appropriate level urgency driving resolutions
• Communicate with customers in a highly professional manner via various channels including email, phone, ticketing system, and video conferencing
• Pair your existing knowledge with a learning mindset to elevate your service to our customers while being a force-multiplier to your colleagues

Required Qualifications and Experience

We’re looking for a Detection & Integration Support Engineer who can help us grow to the next level as a company. As a starting point for this hands-on position, you should bring:

• Minimum of four years of experience in IS or IT
• In-depth knowledge of the OSI Model
• Excellent customer service, organizational, and documentation skills
• An understanding of cybersecurity concepts and terminology
• Experience with basic Javascript, Python, and REST API development
• Certifications in cybersecurity and/or networking (Security+, CEH, or similar)
• Experience with Network Detection and Response (NDR), security information and event management (SIEM) and/or Endpoint Detection and Response.
• Experience with Unix/Linux based operating systems
• Experience with ExtraHop product

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Founded in 2019 by tech and education entrepreneur Dr. Serg Bell, Constructor Group is a global institution dedicated to revolutionizing education and driving innovation in Machine Intelligence, Quantum Technology, Intelligent Materials, Hybrid Reality, and Life Engineering. Our ecosystem includes Constructor Knowledge, offering education tools and services worldwide; Constructor Technology, a software company delivering advanced tech solutions; and Constructor Capital, providing early-stage funding for science, technology, and digital transformation projects. Backed by a diverse network of academic partners, business leaders, and Nobel laureates, Constructor Group is redefining education and technology for the future.

Key Responsibilities:

• Provide technical support for local hardware, software, and network issues.
• Troubleshoot and resolve user issues related to computers, printers, and other IT systems.
• Manage and respond to support tickets using a ticketing system.
• Install, configure, and maintain IT equipment and software.
• Ensure timely resolution of issues and maintain documentation of processes and solutions.

Qualifications:

• At least 3 years of work experience in similar role
• Familiarity with support ticketing systems.
• Strong problem-solving skills and the ability to work independently.
• Knowledge of operating systems (Windows, macOS, Linux).
• Basic networking knowledge (Wi-Fi, routers, switches).
• Strong communication skills and a customer-oriented approach.