Total 11,769 Others/Any job vacancies in Singapore - Woodlands - NorthCoast

Job Descriptions:

• Organize the storage of newly arrived stocks in the storeroom.
• Inspect the quality of existing stocks.
• Label stocks for traceability.
• Replenish stocks from the storeroom to the packing room.
• Conduct stock take and stock cycle count.
• Store goods appropriately upon receiving orders.
• Handle goods returned from customer deliveries.
• Ensure proper storage practices.

Job Requirements:

• Minimum of 1 year of experience in warehouse or store management.
• Proactive and detail oriented.
• Responsible and hardworking.
• Capable of lifting heavy loads.
• Forklift license is preferred.
• Able to thrive in a fast-paced work environment.

Work Location: 3 Mandai Link

• Working Hours: -

7.00am to 5.00pm (Monday to Friday)

7.00am to 11.30am (Saturday)

• 1hr Lunch Break + 0.5hr Tea Break

Responsibilities:

Project Engineers organise, administer and execute the project activities:

· Coordinating activities – involve in meeting / liaising with MainCon, Owners & Consultants to arrange on site works with Personnel. Oversees the project/s and ensure smooth transition and completion.

· Planning & Scheduling of Resources and Manpower - ensure schedules and deadlines are met and materials required are properly arranged.

· Budgeting and Control – monitor and always ensure that Budget and Manpower are managed properly

· Control Documentation and Responsiveness – Prepare and submit all necessary documentations from the commencement to completion of projects to all relevant project stakeholders.

Requirements:

· Minimum Degree in Electrical / Mechanical Engineering or related field

· Minimum 3 years’ working experience in M&E works or relevant construction industries

· Possess the relevant safety certifications like SCWSH / BCSS

· Has experience working in building construction

· Ability to coordinate and communicate with relevant site people to execute work Excellent time management and teamwork skills

Responsibilities:

• Understand Southeast Asia market needs and trends to develop effective market strategy Plans (short term, midterm, and long-term planning)

• Work with relevant internal and external stake holder to establish rapport, brand awareness, market acceptance and opportunity creation of SICK Machine Vision and quality inspection application topics.

• Identifying and analysing new market segments to develop new sales opportunities

• Provide adequate local market requirement and feedback to HQ and Solution team to close the gap in achieving more success.

• Executing Marketing/business development campaigns, Training and activities to generate leads and opportunity for the Sales force (Planning and execution of national marketing campaigns (together with Sales and SSU Marketing Communications)

• Create relevant sales tools to equip sales to provide best fit solution (e.g. Demo, Competitive Analysis, brochure, video and consultation)

• Communicate and support product lifecycle information and action. e.g. New Product Launches, training, End of Life Replacement Strategy,

Requirements:

• Degree in Engineering

• At least 3 years of machine vision related experience (Machine vision product marketing, sales or BD)

• Strong analytical and communications skills

• Overseas travelling will be required.

• Understanding of industrial/process automation application and requirement will be advantage.

• Having relevant experience managing End users, OEM, System Integrators in providing Machine vision solution will be considered.

• Experience in growing Machine vision market and customer fulfilment will be advantage

Job Description

· Attend tender interviews

· Provide support activities in procurement, attend site meetings, monitoring deliveries and keeping track of the entire project timeline

· Undertake cost analysis for project work

· Assist in establishing a client's requirements and undertake feasibility studies

· Perform risk, value management and cost control

· Prepare and analyse costing for tenders

· Prepare tender and contract documents, including bills of quantities with the client

· Provide advice on contractual claims

· Responsible for taking off measurement and monthly progress claim.

· Analyse outcomes and write detailed progress reports

· Value completed work and arranged payments

· Maintain awareness of the different contracts in current use

· Ensure the construction project is completed within its projected budget.

Requirement

· Min Diploma in Quantity Surveying

· Required language(s): English

· At least 2 Year(s) of working experience in the related field is required for this position especially Landscape/ Construction Industries.

· Required Skill(s): quantity surveyor, project management, site coordination, progress claims, project costing, contracts

· Preferably Junior Executive specialized in Quantity Surveying or equivalent.

· Knowledge of contract administration & tender procedures is an advantage

· Relevant experience in Landscape/ Constructions industry preferred

Others:

· 5.5 Working days per week

· 9am – 6pm

Element has an opportunity for a Department Manager to join our rapidly expanding team. In this role, you will perform a variety of routine and non-routine testing assignments within the department assigned and insures timely and accurate test results under minimal direct supervision.

This position will be based in Sungei Kadut Loop,Singapore.

Job Duties:

• Ensures that safety and quality standards are being met and maintained at all times within the company's safety and QA programs and work with assigned staff to ensure work schedules are maintained and balanced
• Responsible for the location safety performance and awareness; spearheads and manages initiatives that drive a culture of safety first and advise team on technical issues with regard to the successful and timely completion of daily work
• Under the direction of the General Manager, is responsible for directing, coordinating, facilitating and monitoring the daily activities of the lab operations
• Provides and sets direction within the lab to ensure that production goals and customer expectations are consistently met in a safe, timely and cost-effective manner and demonstrates deep knowledge of Element capabilities, processes and expertise to be able to clearly explain the benefits of Element testing services to all audiences -- internal and external
• Provides technical and engineering leadership, and supports the development of new technologies within a local laboratory and potentially across the Element enterprise and provides counsel to coworkers and customers requiring critical analysis of data
• Is able to exchange technical information and knowledge with peers, senior colleagues and specialists across the element enterprise and actively seeks ways to disseminate critical testing knowledge, acumen and protocols throughout Element
• Provides input and support on business development opportunities with new or existing customers
• Confident making both formal and informal presentations on conventional and/or routine testing to a wide range of stakeholders

Job Requirements:

• Possess Bachelor Degree in Civil Engineering or Materials Science discipline with a minimum of 5 years of experience in a management role ideally with operations management experience
• Working knowledge of laboratory safety with extensive knowledge of the current suite of testing capabilities and proven ability to support and train staff members for the department in order to meet customers’ expectations on testing and possess strong technical leadership is vital to the production and operation of assigned tests with advanced working knowledge to operate various testing equipment
• Ability to communicate (written and oral) effectively with clients and colleagues with great attention to detail and timing of results and possess proven track record of success with regard to technical competency both inside and outside of the lab
• Proven ability to multi task and work under strict time lines and strong organizational, problem-solving and conflict resolution skills to effectively establish and maintain two-way communications to understand the needs and concerns of all departmentsUnderstanding of continuous improvement disciplines such as Six Sigma, Kaizen, Lean Manufacturing, 5S, etc and posses strong project management, analytical and problem solving skills provide go-to insight in the daily efficient operation of the lab

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

General Job Description:

The Finance Executive reports to the Head of Finance. You will be responsible for processing and managing all aspects of accounts payable, maintaining vendor relationships, and contributing to the overall success of the finance department.

Roles and Responsibilities:

• Receive, review, and process vendor invoices accurately and in a timely manner.
• Match purchase orders, delivery orders and invoices to verify proper documentation and authorization.
• Prepare and process electronic payments and cheques
• Review and process employee expense reports in compliance with expense reporting guidelines.
• Maintain organized and accurate records of all accounts payable transactions.
• Support month-end closing activities related to accounts payable.
• Assist with reconciliations and analysis as required.

Others

• Other Admin and Accounting duties as assigned

Requirements:

• Diploma or Bachelor's Degree in Accounting, Finance or related disciplines
• Proficient in Microsoft Office (Excel, Word)
• Able to work as a team player and willing to learn
• Experience in accounts payable will be an advantage
• Meticulous with a good level of accuracy and attention to detail

Are you a dedicated nutritionist passionate about promoting healthier lifestyles and making a positive impact on individuals and organizations? FITFAMCO is currently seeking an experienced nutritionist to join our team and contribute to our mission of creating healthier communities through sustainable fitness.

Key Responsibilities:

Recruit and Convert F&B Businesses into Nutrition Programs

• Identify and approach potential F&B businesses for nutrition program collaborations.
• Present compelling proposals and benefits to encourage their participation.

Programme Audit and Assessment

• Conduct thorough audits and assessments of existing nutrition programs.
• Provide valuable insights and recommendations for program improvement.

Nutrition Consultation for Individuals & Corporates

• Offer personalized nutrition consultations to individuals and corporate clients.
• Design custom nutrition plans to meet specific dietary and health goals.

Enquiry Support on Programs/Nutrition Related

• Address inquiries related to nutrition programs and other nutrition-related topics.
• Provide prompt and accurate responses to foster strong client relationships.

Training Workshops/Talks

• Develop and deliver engaging nutrition workshops and talks for various audiences.
• Empower individuals and businesses with valuable knowledge to make informed choices.

Creation of Healthier Recipes

• Create nutritious and delicious recipes suitable for various nutrition programs.
• Ensure recipes align with dietary guidelines and health objectives.

Recipes Vetting and Enhancement

• Evaluate existing recipes for nutritional value and recommend improvements.
• Collaborate with F&B partners to enhance menu offerings for healthier choices.

Requirements:

• Minimum 3 years of experience as a nutritionist, with a track record of delivering excellent nutrition services.
• Strong technical knowledge and expertise in nutrition and dietetics.
• Excellent communication skills to engage with diverse stakeholders and deliver impactful workshops/talks.
• Willingness to travel island-wide to interact with clients and partners.
• Commit a minimum of 4 hours a day (weekdays), 20 hours per week.

Payout:

• $15 per hour

Join us at FITFAMCO and be a part of our dedicated team focused on creating healthier communities. We offer an exciting and fulfilling environment for passionate nutritionists to make a difference. Apply now to seize this opportunity and take your nutritionist career to new heights!

Job Description

• Lead Project planning and project management. Oversee project execution, monitor site progress and ensure on-time completion of projects

• Ensure compliance with safety regulations and latest WSH Act provisions at all times

• Ensure cost control and project completion within budget, utilization of resources and schedule

• Liaise with client's representatives with regards to all site matters, attend site meeting if required.

• Delegate tasks and responsibilities to appropriate personnel.

• Recognize and solve potential problems and evaluate project/program effectiveness.

• To lead and mentor the team by setting in place guidelines and procedures, providing advice and supervision

• Identify and resolve operational problems and minimize delays

• Ensure that organization and government standards on safety are met and ensure customer safety and quality specifications are consistently met

• Coordinate with the clients, sub-contractors and consultants on all project matters

• Familiar with Authority submissions and regulatory requirements

• Ensure site team of engineers, supervisors, foremen and workers comply with client and regulatory requirements

• To assist management in monitoring the effectiveness of the risk control measures

• To recommend appropriate risk control measures to reduce or eliminate the risk identified assessment

• Together with QS department to award sub-contractor

• Assist in ac-hoc tender for technical proposal submission

• All other ad hoc duties assigned

Requirement

• Diploma/ Degree in Civil Engineering / Architecture or equivalent

• Good communication and organizational skills

• Able to work independently with minimum supervision as well as in a team environment

• Able to work under pressure with high initiative and meeting timelines

• At least 1-3 years of relevant experience in Construction Industry

• Able Understand & doing AutoCAD Drawing

Responsibilities :

• project co-ordination
• fabric selection
• ordering and tracking of materials
• scheduling of fabrication, installation, maintenance works
• preparation of quotations
• liaising with designers and suppliers

The applicant should have the following :

• a diploma level education with minimum 2 years working experience
• be proficient in the use of AutoCad and Microsoft Excel
• measurement and quantity surveying skills will be an asset
• have a good eye for design and fabrics

Element has an opportunity for an Associate Engineer to join our rapidly expanding team. In this role, you will perform a variety of routine and non-routine testing assignments within the department assigned and insures timely and accurate test results under minimal direct supervision.

This role is based in Sungei Kadut Loop, Singapore.

Job Duties:

• Provide technical and engineering leadership, and supports the development of new technologies within a local laboratory and be accountable for accurate and timely release of testing data to customers including sign-offs of quality control data as acceptable
• Be expected to obtain guidance in non-routine situation testing and have the ability to oversee standard and/or routine technical problem solving activities
• Interact with customers on technical issues and questions and provide Input and support on business development opportunities with new or existing customers
• Be confident in making both formal and informal presentations on conventional and/or routine testing to a wide range of stakeholders and assist in the professional development of novice technicians and engineers within the local laboratory and carry out crucial examination and implementation of testing concepts and data
• Utilize an assortment of skill, methods, procedures and materials in advanced testing analysis and be adept at drawing on internal knowledge as well as industry and/or academic resources in reaching testing conclusions

Job Requirements:

• Possess a Bachelor Degree in Materials Science, Materials Engineering or Civil Engineering
• Have a minimum of 2 years’ pertinent post degree engineering experience, or advanced academic/professional qualifications
• Possesses a demonstrated ability to apply academic knowledge within the context of Element’s business and working knowledge of laboratory safety
• In-depth understanding of testing concepts
• Can analyze and compiles testing data from the tests performed
• Possess strong computer skills

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Responsibilities:

· Plan, organise and set up site and sequential job planning for the smooth execution of projects to achieve cost, quality, timelines and customer satisfaction objectives.

· Manage construction activities and progress independently.

· Carry out resource planning for project such as site staff and workers, subcontractors and to ensure their effective deployment.

· Attend project meeting, project team meeting and updates on progress.

· Control materials, tools and equipment ordered and delivered.

· Manage all site staff and subcontractor schedule.

· Ensure adequate quality control measures either via on-site/off-site inspection and all completion/pre-handover inspections.

· Check the approved /correct materials are used within specifications/certifications submitted, recorded and approved by vetting Singapore Agencies.

· Proactively identifies changes in project scope and ensures appropriate measures are taken

· Administers Submittal Review process between Subcontractors/Suppliers and design team.

Requirements

· Able to understand electrical drawing, specifications and requirements skills and experience required.

· Degree in Electrical engineering or diploma holder with minimum 5 years of relevant experience.

· Worked in on A & A projects and/or Design and Build in various type of projects with different nature.

· Technically competent across the full range of electrical systems, ELV System, Project Lighting, Building Intelligent System and relevant skill set and competencies.

· Proven track records of successful project completion on time and on budget.

· Good interpersonal and communication skills to interact with all level of staff.

· Possess the relevant safety certifications like SCWSH / BCSS.

· Ability to coordinate and communicate with relevant site people to execute work Excellent time management and teamwork skills.

• Providing engineering and technical assistance to Sales team.
• Collaborate with the Factory on technical issues.
• Prepare quotations and manage sales orders.
• Undertake additional tasks as directed by superiors.

• Diploma in Mechanical/Electrical Engineering
• Experience in HVAC will be preferred
• Proficient in MS Excel and PowerPoint
• Able to perform technical calculation (heat load, cold load), onsite visitation.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $3,800
• Experience in HVAC will be preferred
• Able to perform technical calculation (heat load, cold load), onsite visitation.

Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments.

Our IT team assist clients to address their concerns around Confidentiality, Integrity, Availability and Privacy of their technology.

As an IT Security Intern at Rapsodo, you will have a holistic view of how Technology and Business Integrate, and responsible for a wide range of technologies not limited to systems administration, helpdesk, telephony administration, laptop/desktop computer build-up/replacement etc.

Roles & Responsibilities

·       Be the 1st level support for inbound email and phone based technical support for on-site and remote employees

·       Assist with setting up and configuration of laptop and desktop computers (OS Installations, Software Installs, etc.)

·       Assist the team with keeping the hardware inventory up to date

·       Develop and update Support Documentation as well as research information for incomplete documents

·       Assist the team with developing an IT Security Handbook that includes log reviews, firewall attestation, etc.

·       Assist the team with mapping and consolidation of existing IT Security tasks to the requirements of a quality IT Security Programme

·       Assist with reviewing and analysing security vulnerabilities to identify false positives

·       Assist with conducting server/network/middleware security configuration assessments

·       Assist with preparing reports on identified security vulnerabilities and possible recommendations to remediate vulnerabilities

·       Work cross-regionally between the Rapsodo Singapore, US, Turkey & Japan offices

Experience

·       Absolute professionalism and discretion required due to exposure to confidential information

·       Pro-active, organized, and meticulous

·       Able to work independently in a fast-paced environment

·       Strong aptitude to learn and contribute

·       Possess strong analytical, problem solving, and interpersonal skills

·       Excellent written and oral communication skills to present ideas and results to technical and non-technical audiences

·      Being handy with gadgets and having experience building your own PC is a plus

Qualification

·       Diploma in Information Technology, Cyber Security, or any related discipline

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Indonesia, Philippines, Vietnam, Myanmar, Cambodia (IPVMC) markets, and will be responsible for consulting engagements with Visa's clients in the five markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery consulting engagements for Visa clients across Indonesia, Philippines, Vietnam, Myanmar, and Cambodia, enabling portfolio growth and improved profitability in clients’ payment card business. In addition to this, the Manager is also tasked to help drive special projects that various consulting leads need to drive in the respective markets that will help scale VCA IPVMC’s strategies. The role has a unique and exciting opportunity to support the deployment of innovative solutions to clients that include banks, fintechs, and merchants. This is an individual contributor role reporting into the Director, Lead of Digital and Porftolio Optimization practice area for VCA IPVMC.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in IPVMC. In this role, you are expected to:

· Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.

· Drive client conversations with the client working team, execute and embed our solutions within the client’s environment. Building content and engagement delivery involves strong project management skills.

· Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.

· Develop propositions by closely working with Account Executives in managing the scope of work and project timelines

· Work across advisory practices to execute engagements across the VCA verticals.

· Help design and enable delivery of scalable, repeatable, and effective solutions to clients while anticipating and planning for deviations to intended experience

· Liaise with other functions to identify impact, support, gaps, and assist in the resolution of gaps

· Help execute new initiatives of VCA IPVMC that may include changes to current solutions and/or business operations

· Responsible for workflow assignments and must be a fast responder and proactive in resolving issues and meeting deadlines

· Embrace new methodologies on an ongoing basis as the business scales with the organization

This role reports to the Practice Lead for Digital & Portfolio Optimization in the VCA IPVMC cluster.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the IPVMC cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

· As part of the team you will get opportunity to work on strategically important projects for clients.

· As an example, you might be working with various issuers across the 5 markets and assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to clients

· You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.

· You will be the project manager of several engagements across IPVMC, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.

· You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

· You will be operating in a fast-paced environment and contribute establishing new solutions to clients

· You will also work closely with internal stakeholders to deploy and operationalize new ways of collaboration to help produce a high performing team

The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. 

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members. 

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team. 
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else. 
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans. 
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required. 
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

 Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards. 
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times. 

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge. 
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles. 
• Be culturally affinity and show empathy to all team members. 
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees. 
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any. 
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team. 
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports. 
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items. 
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities 

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency. 
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Robust operations and built by good Project Managers. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives.

As a Project Manager

• Work closely with the account management and production teams to define briefs and learn about status of new and existing projects
• Take full ownership of a project lifecycle – plan, execute and monitor the project whilst considering triple constraints of time, scope/cost and quality
• Manage creative resources
• Create a schedule for all jobs with reviews of timelines and job statuses with relevant departments, and reschedule projects based on new or changing priorities
• Meet with the relevant departments within the agency (sometimes external vendors) to distribute a brief and delegate tasks
• Manage any change requests in any specifications required during the project delivery phase
• Draft quotations, cost estimates and pitch rate cards following the company’s finance process
• Manage the overall client relationship along with the account management team in accordance to the strategy and goals of the company
• Work with freelancers and external vendors, getting them up to speed on jobs they will assist with
• Able to anticipate and propose solutions to problems and knows when to escalate issues upwards 
• Understands targets, and always on a look out for opportunities to cross-sell within the Groupe
• Committed to getting the best work done

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

As a team member

• Manage and respect internal processes to ensure smooth delivery of the project
• Contribute at all times to the ethos and spirit of the team, facilitating mutual respect and partnership
• Highly organised and works well under pressure
• Flawless project planning and project management skills
• Reliable and a team player
• Strong interest and knowledge in creative solutions
• You have a positive attitude and a passion to make a difference

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development, and successful deployment of superior support model for our clients.  This includes day-to-day operations and product support, back-office support, Visa Rules management, cardholder disputes, compliance, client configuration, and customer performance reporting. 

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Client Resolution Consultant does at Visa:

As a consultant, you are responsible for providing operational assistance to Clients and their line(s) of business, managing a wide range of moderately complex problems of diverse scope, identifying opportunities to improve Client performance along with the appropriate courses of action, and driving issues as well as opportunities through to completion. This role requires you to provide consultation level expertise to internal and external clients on Digital Products such as Visa Token Services, Visa APIs, Visa Secure or 3DS and Visa Developer Platform.

In this role, you are expected to:

• Identify, troubleshoot, and resolve queries relating to the Application Programming interface (API), XML files, SOAP REST and JSON messages to support System Interface

• Identify, troubleshoot, manage, and resolve moderately complex technical, processing, application usage, or business issues to exceed customer expectations, interfacing with Product Development, Product Management, and Operations teams.

• Act as the voice of the client to other internal groups, including the Product and Technical teams.

• Proactively resolve, own, and manage stakeholder communication on all business and technical problems on digital products.

• Understand customer needs, business requirements as well as priorities to develop solutions and recommendations based on business needs.

• Stay current with industry and client trends and maintain a strong knowledge of Visa products and services.

• Support biannual business enhancements and all Visa mandates.

• Work proactively with Clients to identify operational efficiencies, determine customer impacts and required actions, and collaborate with Client on ongoing status through completion.

• Work closely with internal stakeholders to understand Client objectives and to seek out solutions. 

Why this is important to Visa

Client Resolution is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective.  This role will also provide the opportunity for you to be Visa’s advocate as well as the voice of the clients.

This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Regional Service Sales Manager role is responsible for managing a growing Service Sales team across Asia. This role will be responsible for maximising the full potential of Rotork large installation base. This role requires a dynamic and experienced professional who can develop and execute strategic plans, manage a team of sales representatives, and build strong customer relationships in order to achieve and exceed service sales targets. The successful candidate will work closely with cross-functional teams and stakeholders to ensure the delivery of exceptional service to our clients.

Responsibilities

• Sales Strategy and Planning - Develop and implement sales strategies to drive service revenue growth in the region. Identify market trends, customer needs, and competitor activities to inform strategic planning. Set clear sales targets and develop action plans to achieve and exceed them.
• Team Management - Lead, coach, and mentor a team of service sales representatives to meet their individual and team targets. Provide training and ongoing support to ensure the team's success.
• Customer Relationship Management: Cultivate and maintain strong relationships with key clients and prospective customers. Understand customer needs and tailor solutions to meet their specific requirements.
• Market Analysis and Reporting: Monitor market conditions and competitive landscape to identify opportunities and threats. Prepare regular sales reports and performance metrics for senior management.
• Service Offerings and Pricing: Collaborate with product and service teams to understand offerings and align sales strategies accordingly. Set competitive pricing and create value propositions to attract customers. Becoming the Asia Lead for promoting Rotork’s suite of value added services
  • Upgrading obsolete equipment
  • Services and planned maintenance
  • Predictive Maintenance
  • Spare Part strategies
• Contract Negotiation: Negotiate service agreements and contracts with customers, ensuring they are mutually beneficial and aligned with company objectives.
• Budget Management: Develop and manage the annual sales budget for the region. Monitor expenses and revenues to ensure financial targets are met.
• Compliance and Ethics: Ensure all sales activities adhere to company policies and ethical standards.