Total 5,532 Others/Any job vacancies in singapore islamic hub

• Compilation of monthly closing journal entries.
• Preparation and review of monthly accounts reconciliations and schedules.
• Assessment of the monthly inventories aging report to ensure the adequacy of Net Realizable Value (NRV).
• Oversight of the chart of accounts, including consistency checks, control account creation, and archiving.
• Assisting in the annual policy renewal review.
• Providing support during audit reviews.
• Ensuring compliance with accounting standards.
• Handling the Annual Statutory Accounts and XBRL filings.
• Reviewing GST submission workings and conducting GST reconciliation tests.
• Reviewing and maintaining records for capex related to new or replacement fixed asset requisitions.
• Managing the asset register.
• Assisting the reporting team in formulating budgets and forecasts.
• Preparing and finalizing budget and forecast documents.

• Possess a diploma in Accounting & Finance along with 5-6 years of work experience, or hold a degree in Accounting & Finance with 3-4 years of work experience.
• Demonstrate a robust understanding of General Ledger (GL) processes.
• Exhibit proficient Excel skills.
• Capable of thriving in a dynamic, fast-paced work environment.

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Salary up to $5,500 with variable bonus
• Experience in Budgeting forecasting or fullset accounts

• Report directly to the Group Tax Manager and actively collaborate with accounting and tax team members throughout the organization.
• Ensure compliance with statutory tax requirements by preparing required tax returns and computations.
• Handle tax queries, audits, disputes, and resolutions with relevant tax authorities for both Singapore and overseas locations.
• Review and prepare quarterly GST filings and address ad-hoc GST inquiries.
• Coordinate or prepare the Group's transfer pricing documentation to comply with applicable tax regulations.
• Monitor taxes, withholding tax, and effectively manage tax audits.
• Assist in periodic tax reporting and preparing tax provisions.
• Provide support for tax-related activities in M&A and strategic projects, including due diligence and post-transaction integration.
• Complete additional tasks as assigned by the team.

• Bachelor's degree in Accountancy or equivalent professional accounting qualifications.
• Minimum of 2-3 years of relevant tax experience, preferably gained from public accounting firms and/or commercial entities, with a focus on taxation.
• Proficiency in local tax laws.

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Experience from Big 4 & commercial - purely handling tax matters and commercial tax experiences
• Salary up to $6,500 with AWS + Bonus
• Working location at Ang Mo Kio

About Us: We are a rapidly expanding e-commerce platform, backed by Meta, with a unique focus on optimizing for WhatsApp and serving customers in over 100 countries. Our mission revolves around empowering small businesses globally, particularly in emerging markets across Latin America, the Middle East, and Africa.

Responsibilities:

1. Develop and execute content strategies for performance marketing initiatives.
2. Generate leads through various channels including social media, community engagement, and email/WhatsApp automations.
3. Conduct product demos to onboard new customers and ensure a smooth user experience.

Requirements:

1. Must be based in Singapore and available for in-office work two days per week, with valid work eligibility.
2. Ability to quickly adapt to new tools and technologies such as AI, SQL, automation, and analytics.
3. Proficiency in one or more languages such as Spanish, French, Arabic, or Portuguese is a significant advantage.

About the Internship: This internship offers a unique opportunity to gain insights into the dynamics of a high-velocity, product-led startup. It is ideal for aspiring entrepreneurs or individuals eager to make a significant impact in the startup ecosystem.

1. Learning and Growth: Gain valuable hands-on experience in a fast-paced startup environment, honing your skills in growth marketing, content creation, and user onboarding.
2. Mentorship: Receive guidance and mentorship from seasoned professionals in the field, providing you with insights and advice to help you excel in your role.
3. Networking Opportunities: Connect with industry experts, fellow interns, and professionals across various domains, expanding your professional network and opening doors to future opportunities.
4. Flexible Work Environment: Enjoy a flexible work arrangement with the option for in-office work two days per week, allowing for a balance between in-person collaboration and remote work.
5. Competitive Compensation: Receive a competitive internship stipend, acknowledging your contributions and commitment to the team.
6. Potential for Full-Time Opportunities: Outstanding interns may have the opportunity to transition into full-time roles within the company, contributing to its growth and success on a long-term basis.

• Lead a team of mechanical supervisors and contractors in performing plant maintenance, modification, and construction activities to ensure timely and safe execution with good maintenance practices.
• Coordinate with plant operators and other maintenance groups to execute maintenance and modification works without compromising safety and facility integrity.
• Conduct mechanical studies and modifications of plant facilities according to technical specifications and business requirements.
• Perform technical investigations on equipment troubles, evaluate findings, and recommend effective countermeasures to prevent recurrences.
• Arrange training for staff and contractors to enhance their skill and competency levels.
• Respond to plant emergency calls and resolve mechanical issues within tight schedules.
• Implement management systems based on ISO 9001, ISO 14001, ISO 450001, and SS651 standards.

• Possess a Degree in Mechanical Engineering.
• Minimum 2 years of relevant work experience in mechanical facility maintenance in the oil, petrochemicals, or power industry.
• Hands-on experience in troubleshooting and repairing Rotating Equipment such as heat exchangers, pressure vessels, agitators, pumps, compressors, and blowers.
• Proficiency in Microsoft Office applications, with basic knowledge of SAP applications being advantageous.

If you're passionate about maintenance engineering and ready to take the next step in your career, apply now to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Up to $5500 + Fixed Allowances $300
• Permanent Position with AWS and Variable Bonus
• West, Company Transport Provided at Designated Point
• MNC Chemical Manufacturing Company

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consultancy background is preferred

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Team 

Serving public sector customers is an integral part of ServiceNow’s business and future growth trajectory. ServiceNow is a leading provider of digital workflows for many federal, state, and local government agencies in the United States. To help these organizations successfully fulfill their missions and deliver better experiences to citizens and constituents, ServiceNow provides specialized cloud environments that meet and exceed data and security regulations and policies of our government customers. 

In this role, you will be responsible for the success of the Singapore Government Cloud (SGC) environment. You will directly work with Singapore customers across government and other regulated industries to understand their pain points and interface directly with our field sales team to grow the business. You will own the environment, develop the product strategy, stay abreast of changing government regulations around data, cybersecurity and AI and maintain the product roadmap. 

In addition, you will directly influence the roadmap of the ServiceNow Platform and suite of SaaS applications to better serve public sector customers.

You will also be responsible for managing the regulated markets product management team in the Middle East and in the Asia-Pacific region and be responsible for expanding our regulated cloud offering to other markets in the Asia-Pacific region.

Reporting to the Director of Product Management, Regulated Markets & Public Sector Industry, you will be a key member of a team that drives the growth of ServiceNow’s public sector business.

What you get to do in this role

• Understand the unique needs and pain points of Singaporean customers 
• Influence and coordinate across sales, legal, security, marketing, FP&A and other product managers to deliver the best customer experience for public sector customers
• Define and execute product strategy and roadmap for the Singapore Government Cloud (SGC) environment
• Drive P&L accountability for the SGC environment
• Support monitoring competitive intelligence as input into product strategy
• Manage and lead the regulated markets product team in MEA

1.    Demand Planning

• Responsible for driving Supply Chain operational activities, including cross-regional collaboration and support.
• To identify improvement potential in the areas of demand planning and collaborate with relevant stakeholders for effective implementation in the responsible market.
• Supporting on regular reporting and analytical activities within supply chain functionality.

2.    Distribution Network Analytics

• Driving the Warehouse Distribution Network for improvement potentials in APAC.
• Participate in Network Studies, performance evaluation together with GS and LSP.
• Supporting on regular analytical activities on supply chain costs.

3.    Specific Tasks / Requirements

• Hands-on position involving in digitization and extensive analytic activities in tandem with management reporting responsibilities. 
• Identify processes and support analysis by providing statistical information to improve service, operating efficiencies, and costs.
• Be engaged in multiple business wide projects to ensure the processes are delivered within the agreed business tolerances.

We are looking for a highly talented Lead/Senior Manager FP&A - Q-Commerce, APAC to join our Regional New Verticals Finance team! This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create direct impact and be involved in today’s exciting businesses, then this may be the place for you! 

The ideal candidate will be a highly motivated individual with experience in working well under pressure. Have a track record managing a team as well as overall P&L management.. As this role would be a highly visible role, you would be working with all levels of people in the organization and having a great personality is a HUGE plus!

Responsibilities:

• Business Partnering -

  • Partner with regional department heads and cross-functional teams in management accounting, budgeting and forecasting, and financial analysis.

  • Manage and work on revenue generating and cost savings initiatives/projects with the regional and local finance and business teams

• Forecasting and Budgeting - 

  • Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.

  • Simulate financial models based on business plans, new channels or product offerings, and business development opportunities.

• Financial Analysis - 

  • Provide meaningful financial analysis in order to aid business decisions.

  • Perform revenue and pricing analysis against financial budget, highlighting trends and communicating any causes of unexpected variances.

• Financial Reviews - 

  • Produce, compile, and present financial data to evaluate business performance, and provide informed recommendations

• Process streamlining and automation - 

  • Identify and suggest areas in which we can do better! To automate, streamline, and improve current reporting, operational and accounting processes to improve business efficiency in the region.

• Team Management - 

  • Have fun! And enable the other team members to have fun too!

We are looking for a highly motivated Senior Manager, Finance Business Partner (APAC) to be based in our regional Singapore office!

Responsibilities: 

• Oversee and lead finance partnering activities for APAC competing/emerging markets and all businesses including new businesses.
• Partner with regional business heads and country managers in management accounting, budgeting and forecasting, and financial analysis.
• Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Compile and present financial data to evaluate business performance, and provide informed recommendations.
• Driving the Business to meet target KPIs by providing proactive insights to highlight opportunities for improvement to support decision making (e.g. pricing)
• Leading change management projects including new country expansion, new vertical launches or new product rollouts
• Lead ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region.

Overview

The Head of Professional Services, Acceptance Solutions for AP is responsible for positioning Professional Services as a value proposition driver to enable Visa clients to innovate and transform their businesses by leveraging a host of solutions, services, and offerings available for use within the Acceptance Solutions ecosystem. This critical leadership role is vital in assisting Visa clients to meet their business objectives through a range of services (e.g., consulting, migration, management, integration, custom development, etc.) to simplify how clients integrate with our Acceptance Platform and accelerate the consumption of our services.

The leader will build strong relationships with our partners in Sales, Solutioning, Product Management, Technology and Client Services to develop the right Go-To-Market (GTM) strategies for clients, co-create the right set of solutions that enable our clients to differentiate themselves, and ensure deals are structured for both our clients’ and Visa’s successes within the Asia Pacific regions. The leader should have prior experience and proven success developing business with critical financial institutions, processors, ISVs, PSPs, PayFacs, and merchants, growing the revenue within a region, and leveraging a dynamic operating model to advocate for the adoption of the host of solutions provided by the Professional Services team.

This role provides an exciting opportunity to lead a regional team to collaborate with clients and position Professional Services as Acceptance Solutions’ critical lever for success, innovation, and transformational growth, and in turn grow and diversify the business’ revenue.

Role & Responsibilities

§ Transformational Leader to develop and execute effective GTM strategies and branding to promote the utilization of Professional Services to accelerate the change for payments acceptance in AP.

§ Manage Professional Services P&L for AP, including revenue projections, sales pipeline, and expense management.

§ Develop and grow a high-performing team, with unique payment industry knowledge, to support the success of Visa’s strategic clients.

§ Enhance Professional Services engagement model and pricing structure to drive global scale.

§ Collaborate and maintain strong cross-functional alignment with the Product Management, Technology, Architecture, Sales/Account Management, Client Services, and Finance teams to create/drive value for existing/new clients by accelerating and extending Visa Acceptance Solutions.

§ Work with Sales to curate and manage the demand pipeline to ensure that clients are successfully navigating the payment acceptance ecosystem to effectively derive business value. This includes accountability for the development and management of client project pipeline including the client proposals, estimates, statements of work and change requests.

§ Scale the book of business and revenue for Professional Services within AP regions.

§ Prepare and present sales and pricing proposals, and as required, negotiate contractual agreements to expand Professional Services offering.

§ Drive critical strategic discussions, and actions with a range of stakeholders across the organization, including executive management.

§ Function as a critical voice of client needs to inform Visa core product roadmap and investments.

§ Define playbook and deliver industry-leading platform extensions and product enhancements for Visa clients.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NIQ GFK CMI’s Customer Success Team team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Role purpose

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients' teams, including marketing, sales, category, and many more.

You will be expected to understand our clients' needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

You will be leading a team of research analysts and be responsible for their development and coaching.

In your role, you would:

• Lead a team of analysts to deliver consistent and high-quality actionable insight   
• Build and maintain strong relationships with senior client stakeholders  
• Coach, develop, and inspire the team to develop careers and drive innovative approaches to client briefs  
• Manage internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NIQ-GFK CMI can offer.   
• Proactively share and exchange best practices and industry knowledge across NIQ-GFK  internal teams  
• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client's business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their businesses. 

About you

You are a high-performing individual thriving in ensuring high client-centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships.  Awareness of the market landscape, our CMI products, and our processes are at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meeting goals and growth.

The position is responsible in assisting the IT Manager to handle the day-to-day IT operations. The Assistant IT Manager maintains and promotes core technology standards and maintains Accor best practices in respect to property systems. This role is responsible to maintain the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, supporting the internal IT Helpdesk, troubleshooting hardware and software issues and providing resolutions to IT matters. This position will be responsible for the administration and internal support of the hotel’s computers, printers, servers, and related equipment.

Primary Responsibilities

IT Operations

• Resolve all IT issues for colleagues via frontline troubleshooting or escalation to the Corporate Helpdesk.
• Provide IT assistance and expertise to in-house guests and Events.
• Support and administer to on-premise applications, systems, servers and networks.
• Monitor the Hotel data centre and IT racks.
• Manage daily backups of critical data.
• Deploy IT equipment for Tech Refresh or loans.
• Conduct PCI training.
• Process IT system access for onboarding/offboarding of employees.
• Liaise with vendors on hardware maintenance and support.
• Maintain IT asset and software license inventory.
• Contribute to Technology Services knowledge base.
• Attend operational meetings as required.
• Assist the IT Manager with IT budget and forecast.
• Assist the IT Manager in executing all IT projects at the Hotel.
• Ensure users are aware of Support processes, Corporate Help Desk.
• Assist the hotel’s day-to-day IT activities, ensuring all standards are followed.

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by the Management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other duties as assigned by the Management.

Provide IT technical support, by remote and/or onsite means, to the end user/customer community in the Publicis Groupe Agencies within the market. 

This involves first level technical support of all matters of IT, including but not exclusive to, Desktop Services, Network & Wireless Infrastructure, File & Print Services, Applications and Messaging. The role also involves assisting with the implementation of any initiatives or projects in line with Groupe strategy. 

The role requires an individual to not only be customer focused and to be able to work individually with the user/customer community, but also to work as part of a wider local & regional Resources IT team and interact and assist that team where and when required. 

Key Accountabilities: 

1. Installation, configuration & maintenance of local infrastructure (i.e. desktop, server, hardware, OS, software, telephony & networking) 

1. Identify, analyse, troubleshoot & resolve IT incidents & service requests within specified agreed SLA timeframes 

1. Ensure the correct operational and change management processes and procedures are adhered to at all times 

1. Manage customer expectation with regular & effective communication and updates.  

1. Escalate severe incidents to Country IT manager/team lead and/or relevant regional functional lead. 

1. Provide customer induction & training as and when required 

1. Perform routine operational & administrative duties (e.g. ID provisioning, access control, back up & restore) 

1. Assist & support Groupe initiatives/projects and operational matters as and when required. 

1. Work closely with the Global Solution Centre (and other functional IT teams) on all day-to-day customer support matters.  

Key duties:  

1. React to issues in a controlled and professional manner 

1. Communicate with the agency user community in non-IT language 

1. Be discreet and maintain confidentiality when around, or have access to, sensitive information. 

1. Ensure client pitch activity is supported to the highest standard 

1. Investigate patiently about a user problem to better determine the solution 

1. From time to time, may be required to work extended hours to achieve immediate business driven results 

Part-time sales advisor

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.
Key Responsibilities
Provide great customer experience.
Fold, hang, display, and merchandise garments to maximize selling opportunities.
Actively process, stock and replenish garments on the sales floor and in the stock room.
Open, unpack, and label merchandise with security tags.
Support customer purchases and returns in the register.
 

• The incumbent will be responsible for all company secretarial matters relating to a portfolio of clients.
• The work includes incorporation of new companies, registration of branches and other entities, prepare resolutions and minutes of meetings, ensuring compliance with the requirements of the Singapore Companies Act and the provision of advisory services and also manage a portfolio of clients.
• Maintenance of statutory registers and submission of statutory returns to ACRA.

We are seeking an experienced

Retail Data Analyst

to become part of our Asia Pacific Distribution Team and join us on our Retail Leadership journey. The successful candidate will play a crucial role in analyzing and deriving actionable insights from various data sources including the Sika Retail Management tool, End-user Engagement Platforms (such as loyalty programs), and Business Intelligence (BI) systems. This role is essential in leveraging data insights across the countries in the Asia Pacific region.

If you're a driven self-starter who thrives on creating systems from the ground up and enjoys the dynamic atmosphere of a multinational environment, please continue reading!  While the management of this position is based in Singapore, we welcome applications from talented individuals across all Southeast Asian countries, as the location of the right candidate may be flexible.

The position is responsible to supervise and handle all porterage tasks in a detailed and timely manner as well as to participate in creating experiential and memorable Raffles Hotel Singapore experiences for residents.

Primary Responsibilities

Manages All Porterage Tasks

• Supervises and participates in the activities of the personnel in charge of handling and safe keeping of all incoming, outgoing, and stored baggage.
• Welcomes all residents and guests, promotes inter-hotel sales and in-house facilities, and provides directions and suggestions to the hotel surrounding areas.
• Ensures the smooth running of all hotel entrance and driveway operations by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Participates in the Raffles Hotel Singapore Arrival and Departure Experience

• Supports and assists the Doorman and Reception teams during every resident arrival and departure.
• Supports and monitors activities the drop-off and pick-up of valet-parked vehicles and the taxi and hired car queue according to priorities.

Acts as Supporting Element of the Entire Guest Journey

• Works closely with all hotel colleagues to create efficient, yet personalised service encounters for all residents.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services 

• Ensures guests receive the experience and service as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by the management.
• Adheres Workplace Safety and Health (WHS) policies and procedures.
• Performs any other duties and responsibilities that may be assigned.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we are seeking an experienced Customer Experience Manager to join us. You will excel in designing and optimizing customer service processes, be adept at resolving challenging customer escalations, and have a strong background in configuring CRM software such as Salesforce and Zendesk.

In this role, you will lead and manage a team of customer service agents to ensure a world-class customer experience. When there are escalation cases, you need to be able to guide them to deliver fantastic service recovery and delight the customer. The ideal candidate will have a proven track record of process improvement, a knack for handling difficult customer situations, and a deep understanding of CRM tools.

Key Responsibilities:

• Customer Service Process Design:
• Assess, design, and optimize customer service processes to enhance efficiency and customer satisfaction.
• Implement best practices and workflows to streamline customer interactions.
• Lead process improvement initiatives to reduce response times and enhance the customer journey.
• Difficult Customer Escalations:
• Handle and resolve escalated customer complaints and complex issues.
• Provide guidance and support to the team in resolving challenging customer situations.
• Develop strategies to prevent escalations and improve overall customer satisfaction.
• CRM Software Configuration:
• Utilize hands-on experience with CRM software, including Salesforce and Zendesk, to set up and optimize customer flows and support workflows.
• Customize CRM tools to meet the specific needs of the customer service team.
• Train and mentor team members on CRM software usage.
• Team Leadership and Management:
• Lead, mentor, and motivate a diverse team of 20 local and 100 offshore customer service agents.
• Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
• Develop and implement strategies to drive team performance and productivity.
• Quality Assurance:
• Establish and maintain quality standards for customer interactions, both locally and offshore.
• Conduct regular quality assessments and audits to ensure adherence to these standards.
• Develop and implement training programs to address any skill gaps.
• Data Analysis and Reporting:
• Utilize customer data and feedback to drive data-driven decision-making.
• Generate and present regular reports on key performance indicators, customer feedback, and team productivity.
• Communication and Collaboration:
• Foster open and effective communication within the customer service team and with other departments.
• Collaborate with stakeholders to ensure customer-centric initiatives and improvements are executed.

• Bachelor's degree in Business, Management, or a related field (or equivalent experience).
• Proven experience in customer service management, with a focus on process design, escalations, and CRM configuration.
• Strong leadership and people management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in CRM software, specifically Salesforce and Zendesk.
• Data-driven decision-making and analytical skills.
• Excellent problem-solving and conflict resolution capabilities.
• Adaptability and the ability to thrive in a fast-paced, dynamic environments
• Experience with managing offshore customer service teams.
• Knowledge of customer service best practices and emerging trends.

As a Clinic Associate at Health Strat, you're a pivotal team member dedicated to maintaining operational efficiency and ensuring positive patient experiences. Your primary responsibility is to be the go-to support, actively guiding and assisting users in accessing Intellect’s clinical sessions through various channels, including email, chat, and call support.

Operational Efficiency:

• Collaborate with the medical team to ensure the smooth operation of the clinic.
• Perform frontline services and general administrative duties, such as answering phone calls and maintaining Electronic Medical Records (EMR).
• Handle patient care duties, including registration, appointment maintenance, dispensing medications, and chaperoning doctors during clinical tasks.
• Manage cashiering duties, including payment collection and filing.
• Oversee inventory tasks, including stock checking, updating, and ordering.
• Maintain cleanliness and hygiene standards within the clinic.
   

Client engagement (For corporate clients):

• Engage with users through email, chat, and calls to provide support on Intellect’s Clinic services.
• Offer comprehensive information on available resources and options, empowering informed decision-making.

Network engagement and deployment:

• Support the Care Operations team in receiving, documenting, and deploying B2B service requests.

• Navigate administrative processes, including financial assistance and responding to emails.
  

• Candidates must possess at least a Diploma.
• Any experience in Clerical, Administrative Support Healthcare - Medical Support and Assistant or equivalent is preferred.
• Possess good communication and interpersonal skills.
• Responsible individual, meticulous, willing to learn and a team-player.
• Proficient with technology.
• Fluency in written English with an additional spoken language of Chinese is preferred.
• Open to candidates in Singapore only

Exciting opportunity to play a pivotal role in establishing our cutting-edge lab in Singapore! Use your scientific expertise to select top-notch analytical equipment, develop innovative capabilities, and draft meticulous testing protocols. Manage lab inventory to ensure a seamless supply chain, and collaborate with our dynamic teams to refine products and tackle challenges head-on. Your contributions will shape the future of our research, driving impactful results and fostering a culture of innovation and excellence.

• Contribute to the establishment of the lab in Singapore by providing scientific insights, assisting in the selection of analytical equipment, developing capabilities, drafting testing protocols, and managing lab inventory to ensure a continuous supply of consumables and reagents.

• Apply technical expertise to innovate and refine products, addressing both intricate and straightforward challenges. Conduct laboratory experiments, collaborate with technical and commercial teams, scrutinize results, and propose the next steps for experiments or project stages.
• Communicate findings verbally within the research group and through emails and technical reports to the broader business, presenting complex scientific information in an accessible format. While the role does not involve line management, occasional supervision or demonstration to students and less experienced staff may be required.
• Offer recommendations for optimal development routes in projects, ranging from straightforward to complex. Manage and execute multiple projects, ensuring timely results from experiments of varying complexity.
• Generate creative solutions within a designated area, constrained by core science principles. Encourage and propose innovative ideas for new or ongoing projects.
• Continuously enhance knowledge of the technology area and relevant scientific techniques, striving to improve research capabilities.

• Holds a Master's degree with over three years of pertinent experience or Ph.D with 1 year of postdoc experience
• Familiar with the design and evaluation of different vectors (e.g., lipids, polymers, peptides, etc) for NAD. This includes, but is not limited to, the operation of a microfluidics system to formluate LNP; physical-chemical characterisation (e.g., API encapsulation, quantification of loading efficiency, particle size and surface charge); evaluation of in vitro transfection effiency and toxicity; in vivo biodistrubution and toxicity

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities

• Design and implement robust app shielding and obfuscation strategies to protect sensitive code and data within mobile applications.
• Stay updated on mobile security trends, emerging threats, and best practices in the field.
• Research and evaluate new mobile security tools and technologies. 
• Develop and maintain mobile security tools and frameworks

• Bachelor's degree in Computer Science, Cybersecurity, or a related field
• Minimum of 5 years of experience within mobile security engineering
• Expertise in app shielding and obfuscation techniques
• Deep understanding of the Android OS internals and security mechanisms
• Strong proficiency in C++ programming
• Knowledge of reverse engineering techniques
• Familiarity with mobile application development frameworks (e.g., React Native, Flutter, Xamarin)
•  Experience with security testing tools (e.g., Burp Suite, Frida, MobSF)
• Excellent analytical skills and problem solving skills 
• Ability to communicate effectively with stakeholders at all levels of the organization

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description:

Thoughtfull is hiring a Research Lead to drive new innovations and conduct evaluative research, leading to the development of high-impact products and services with science-backed effectiveness. As the Research Lead, your mission is to produces a holistic research strategy and direct its implementation through strategic partnerships and in-house research projects. The expected outcomes of your mission includes but is not limited to the development of a holistic research strategy, the identification and establishment of strategic partnerships, the initiation of external and internal research projects and the publication of research outcomes through journal articles and/or whitepapers.  

• What you will do:
  Strategic Leadership: Develop and implement a comprehensive research strategy that aligns with the company's goals and objectives. 

• Strategic partnerships: Identify strategic partners and establish partnerships that support the goals of the research strategy 

• Research execution: Drive the end-to-end implementation of collaborative research projects together with partners and internal stakeholders, which include management of timelines, data transfer and other relevant processes 

• Collaboration and Communication: Collaborate with other departments, such as Product, Marketing, and Sales, to ensure that research initiatives support company-wide goals. Communicate research findings and strategic recommendations to stakeholders at all levels through various means (i.e. peer-reviewed articles, whitepapers,patents etc.) 

About you:  

• PhD by research, in the field of psychology, mental health, public health, or other similar fields 

• Experience in both quantitative and qualitative research methods 

• Experience in leading a project as a principal investigator, with a track record of research publications in reputed journals 

• Proven experience in research and development, with a track record of managing multiple stakeholders to achieve collaborative research goals in a timely manner. 

• Have successfully applied for research grants and executed projects based on grant funding. 

• Strong leadership skills, communication skills and a proven track record of working with multidisciplinary teams and multiple stakeholders 

• Excellent analytical, problem-solving, and decision-making abilities 

• Ability to thrive in a fast-paced and changing environment 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We help the business teams to deal with the issues of regulatory compliance, drawing on knowledge of assessment, monitoring, and prevention to identify issues that need attention and resolution. Our contributions are managing risk to be within risk appetite. 

What you will take away from this role is exposure to how to adapt to working in a fast paced regulated fintech company
What you will do:
●      Supporting payments compliance ongoing due diligence work including handling transactional sanction screening software

●      Data backfill for payments systems

●      Prepare summary on regulatory notices and guidelines and P&Ps master list

●      Working hand in hand with the compliance team to liaise with the stakeholders

●      Any other ad-hoc matters

What you will need:

●      Having some knowledge  on AML and customer onboarding

●      Having some level of understanding on regulators and payment service

●      Good work attitude, high sense of responsibility.

●      Honest, hard working

●      English language & available for full time internship

Nice to have: Experience of interning with financial institution

Gain exposure of operation of a payment business

Experience of working for regulated financial institution

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure

• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications

• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations

• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, ARM templates, Terraform, Powershell etc with proper documentation

• Collaborate with Cloud Solution Architects in providing technical expertise in cloud operations and administrations

• Participate in Cloud Migrations for VMs using tools like Azure Migrate with more than 50 VMs migration or Databases would be preferred

• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment

• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space

• Ability to manage issues with proper resolution/documentation and SLAs is required for this role