Total 2,169 Manager job vacancies in Ang Mo Kio, North East

Apollo Healthcare Resources (Register No.: 53187249A, Website: www.apollo-healthcare.com.sg) was established in March 2011. It is now the most comprehensive Active Pharmaceutical Ingredient (API) and Excipient distributor in Singapore. We carry over 1000 products for Pharmaceutical, Personal Care and Food industries.

You’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. You’ll feel a sense of purpose, as we know our work improves the health of billions of patients.

The Pharmaceutical (API) Sales Executive reports to the Director of Sales, as the essential point of contact between the existing & potential customers and our China purchasing team. This position will have complete training & guidance, a competitive salary, and better promotional possibilities.

Job Responsibilities:

1. Actively seek out new sales opportunities.

2. Conduct market research to identify selling possibilities and evaluate customer needs.

3. Collaborate with the China purchasing team to achieve better results.

4. Collect customer payment as needed and ensure timely resolution of any payment issues.

5. Negotiate/close deals and handle complaints or objections.

Job Requirements:

1. Strong interpersonal skills

2. A solid understanding of the business world, especially of the pharmaceutical (API) or chemical industry.

3. Good problem-solving abilities for solving tricky issues.

4. Maturity, confidence, and patience are vital attributes.

5. Fluency in Chinese is highly valued, as our purchasing team is based in China.

If you are interested in this job, please feel free to email your resume to: [email protected] , hr<a>apollo-healthcare.com.sg .

In this role, you will be responsible for developing, implementing, and managing our digital marketing strategy to enhance our online presence, attract potential clients, and drive growth. You will work closely with the design and sales teams to ensure our digital marketing efforts align with our business goals.

Key Responsibilities:

1. Digital Strategy Development:Develop and execute comprehensive digital marketing strategies aligned with the company's goals.
   Identify and implement growth opportunities across various digital channels.
   
2. Content Marketing:Create and oversee content strategy, including blog posts, articles, social media updates, and other digital content.
   Collaborate with designers, copywriters, and other team members to produce high-quality content.
   
3. Social Media Management:Manage the company’s social media profiles and presence, including Facebook, Instagram, LinkedIn, and other relevant platforms.
   Develop and implement social media campaigns to drive engagement and increase followers.
   
4. SEO and SEM:Optimize website content for search engines (SEO) to improve organic search rankings.
   Manage paid search campaigns (SEM) including keyword research, ad creation, and performance tracking.
   
5. Email Marketing:Develop and execute email marketing campaigns to nurture leads and engage customers.
   Manage email lists, segmentation, and personalization to maximize campaign effectiveness.
   
6. Analytics and Reporting:Track, analyze, and report on the performance of digital marketing campaigns using tools like Google Analytics.
   Provide actionable insights and recommendations for improvement based on data analysis.
   
7. Website Management:Oversee the company’s website, ensuring it is optimized for user experience and lead generation.
   Coordinate with web developers to implement necessary updates and improvements.
   
8. Lead Generation:Develop and implement strategies to generate qualified leads through digital channels.
   Work closely with the sales team to ensure effective lead handover and follow-up.
   
9. Budget Management:Manage the digital marketing budget, ensuring efficient allocation of resources.
   Monitor expenditures and return on investment (ROI) for all digital marketing activities.
   Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Opportunities for professional development and career growth.
• Flexible working hours and a collaborative team environment.

The Operations Manager will be responsible for overseeing the daily operations of the company, ensuring that projects are completed on time, within budget, and to the highest standards. This role requires strong leadership skills, excellent organizational abilities, and a deep understanding of the interior design industry.

Key Responsibilities:

1. Project Management:Oversee the planning, execution, and completion of renovation projects.
   Develop project timelines, allocate resources, and monitor progress to ensure timely delivery.
   
2. Team Management:Lead, mentor, and manage a team of project managers, site supervisors, and construction workers.
   Conduct regular performance reviews and provide ongoing training and development.
   
3. Client Coordination:Serve as the primary point of contact for clients, ensuring clear communication and exceptional customer service.
   Address client concerns and provide regular updates on project status.
   
4. Supplier and Vendor Management:Establish and maintain relationships with suppliers and vendors.
   Negotiate contracts and ensure timely delivery of materials and services.
   
5. Quality Control:Implement and enforce quality control measures to ensure all work meets the company's standards and client expectations.
   Conduct site inspections and address any issues promptly.
   
6. Budget Management:Develop and manage project budgets, ensuring cost control and financial efficiency.
   Monitor expenditures and report on financial performance to senior management.
   
7. Health and Safety:Ensure compliance with health and safety regulations on all job sites.
   Promote a culture of safety and conduct regular safety audits and training sessions.
   
8. Process Improvement:Identify opportunities for process improvement and implement best practices to enhance operational efficiency.
   Develop and maintain standard operating procedures (SOPs) for various operational tasks.
   
9. Reporting:Prepare regular reports on project status, team performance, and financial metrics.
   Present findings and recommendations to senior management.
   

Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Opportunities for professional development and career growth.
• Flexible working hours and a collaborative team environment.

• Set-up kitchen for the day’s business by preparing necessary equipment, utensils and food ingredients etc. at work stations.
• Prepare customers’ orders according to standard recipes and procedures.
• Perform food safety and work safety rules and policies at all times.
• Prepare food ingredients for next day operations.
• Store all food products/ ingredients at the end of the day.
• When necessary, order food items/ ingredients/ dry goods through supplier.
• Perform general washing and cleaning duties, and proper upkeep of work station, equipment and facilities sanitary.
• Perform daily and weekly cleaning duties according to schedules.
• Perform any other duties to be assigned from time to time by superiors.

Job Summary

We are currently looking for a seasoned leader as the Head of IT Security. The incumbent will be responsible for leading the transformation while establishing and maintaining the enterprise vision, strategy, and program to ensure information assets and technologies are adequately protected. This role oversees the development and implementation of security policies, standards, and procedures to ensure the protection of the organization's information systems and data.

Mandatory Skill-set

• Degree in Computer Science, Information Security, Information Systems or a related field;
• At least 12-15 years of experience in IT security & risk management preferably in a large scale organisation;
• Deep knowledge and understanding of internal controls, security frameworks, risk management and IT governance, auditing techniques, threat modeling and risk management principles;
• Good knowledge of enterprise IT systems and components (applications, operating systems, databases, networks, cloud, DevOps;
• Knowledgeable in using various cyber security monitoring and analysis tools and techniques depending on the organization's needs and requirements;
• Familiarity with security technologies such as firewalls, intrusion detection systems, and endpoint protection;
• Familiar with cyber security standards, protocols and frameworks such as NIST, CIS, PCI/ DSS, MAS TRM, ISO standards;
• Experience with Security operations centers (SOC) and setting up SOC models;
• Experience in driving enterprise initiatives for E2E security posture analysis;
• Ability to work with subsidiaries and understand regional security requirements;
• Strong in analytical thinking with attention to detail;
• Excellent communication and inter personal skills.

Desired Skill-set

• CISSP, CISM, CRISC, CGEIT and/or CISA certified.

Responsibilities

• Define and implement the Enterprise InfoSec (IS) landscape and roadmap;
• Responsible for documenting methodologies and tools to mitigate information security or cyber risk for on-prem and clous platforms;
• Prepare reports for information security or cyber risk related reporting, threat awareness and security awareness reports;
• Design and implement secure cloud architecture for various cloud platforms and act as an SME for cloud platforms (AWS, GCP, or Azure) using cloud-native security services;
• Recommend corrective actions or appropriate security controls to mitigate technical risk;
• Conduct Technology Security Risk Assessments on systems throughout their lifecycle to identify and mitigate security risks;
• Assist in the development of policies for conducting cyber security risk assessments and compliance audits;
• Formulate governance procedures for documenting and updating security policy, standards, guidelines and procedures;
• Perform information security or cyber risk assessment activities and assess third party security controls and internal security systems including onsite assessments;
• Establish scope of risk analysis for new technology initiatives and identify security risks in the Tech Obsolescence Risk program;
• Communicate with regulators such as MAS and ensure solutions meet external and internal requirements and guidelines
• Keep abreast of the dynamic cyber threat landscape and identify opportunities for enhancement of IT risk processes;
• Provide regular updates on the overall health of compliance, criticality assessment, audit findings, remediation and action plans.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• 10+ years of experience in leading software delivery and quality assurance initiatives

• Proven track record of successfully leading cross-functional teams to deliver high-quality products within budget and schedule constraints

• Implemented Agile methodologies, including Scrum and Kanban, to improve project transparency, efficiency, and team collaboration

• Experience in Automation of web application and API services testing using tools and technologies like Selenium WebDriver, Appium, Rest Assured, Jenkins CI, BDD-Cucumber-JVM, JBehave, Maven, Mobile Devices (Android and iOS) Automation, Automated Layout Testing, Analytics testing, Content Testing, Web Services testing to mention a few

• Identifying the defects in application and its priority and reporting in Defect Tracking Tools like JIRA

Technical SKILLS:

• API Testing tools: Rest Assured, Unirest, Postman UI Automation tools: Selenium IDE, WebDriver (Grid), Sikuli

• Testing Frameworks: TestNG, JUnit, Cucumber, Jasmine, NUnit

• SCM tools: Git, SVN

• CI tools: Jenkins, TeamCity

• TMS: Zephyr, X-ray

• Dependency Management/Build Management Tools: Maven, Rake, NuGet, Gradle

• Bug Tracking Tools: JIRA

• Programming Languages: Java, C#

• Scripting Languages: Ruby, JavaScript

• Operating Systems: Windows, Mac OS, Linux

• Mobile Automation

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Manage daily operation, roster planning of the team, monthly commission, and incentive submission.
• Identify opportunities and challenges of team members in achieving commercial and service targets by working closely with Clients Relations Centre Manager to provide training needs as required.
• Ensure efficient communication and escalation of cases across teams/departments/brands.
• Attend regular meetings to share CRC updates, operational feedback and conduct bi-monthly CRC performance review with stakeholders.
• Responsible for consolidating reports based on pre-determined KPI’s, analysis, highlighting all anomalies and insights, with an executive summary to Client Relations Centre Manager and stakeholders.
• Manage, coach and evaluate team members’ performance (in collaboration with CRC Manager / QA Executive / Trainer) by monitoring quality of calls, e-mails chats, and contacts records to uphold SLA target and client satisfaction.
• Foster team discipline, communication, and morale to strengthen teamwork within the team.
• Assist Clients Relations Centre Manager on other tasks and duties as and when necessary.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree in Media related, or Marketing will be added advantage.
• Preferably with 2 years of team managing experience in luxury (retail) or hospitality experience is ideal for this position.
• Experience in spearheading client centricity with commercial and sales targets.
• Highly self-motivated, energetic, team player, proactive and sales driven with a positive attitude.
• Comfortable working with computers and multiple systems; MS Office, Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, working on weekend and public holidays if required.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.

We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description:

· Plan suitable sales strategy for the respective markets and clients

· Acquire new customers through proactive outdoor sales initiatives

· Establish and manage network of customer contacts in order to build relationships and trust between company and the customer at various levels

· Provide solution on case-to-case basis to customer

· Conduct product demonstrations and presentations to prospective clients, highlighting the benefits of the products in a structured professional way

· Handle existing/repeat customers' enquiries and follow-up on sales quotations

· Maintaining long-lasting relationship with new and existing clients

· Serve as the lead point of contact for all customer account management matters

· Responsible for the products’ profitability on sales and inventory

· Work closely with the Managing Director to ensure a cohesive approach to sales and customer engagement

· Represent the company at trade exhibitions, events and demonstrations, if needed

· Report sales and campaign results to the Managing Director on a weekly, monthly basis.

· Other duties related to sales and custom service

Job Requirements:

· Minimum Diploma qualification

· Minimum 3 years of related sales experience

· Good presentation and communication skills

· Remuneration package inclusive basic pay, transport allowance (with or without own car) and sales commission.

Client criteria:

- Working hours 9am to 6pm

- Monday to Friday

Marketing Manager – Roles & Responsibilities

1. Crystallise marketing execution strategies to realise the company’s business plan.

2. Actively support the management team in sharpening and articulating the Gush brand and defining the brand value proposition and positioning.

3. Oversee and own all design projects, from conception to delivery

4. Design all physical and digital assets such as packaging, visual merchandising, social media, EDMs, brochures etc which shall represent Gush effectively and positively

5. Propose art direction for design projects

6. Conceptualize, create, and execute video and animation content for marketing and advertising campaigns meant for in-house social media content usage.

7. Deliver independently on new material or product features that relate to marketing and outreach, from physical touchpoints such as brochures and flyers to digital touchpoints such as webpages and social campaigns, with minimal support from others

8. Manage the engagement metrics for Gush’s social media presence and improve on existing tools, templates and features where necessary

9. Execute marketing and social media campaigns and strategies for Gush’s social media channels including Facebook, Instagram, TikTok, LinkedIn, and other relevant platforms

10. Write clear, concise, and fit-for-purpose copy for ads, marketing materials, websites, and any other collateral

11. Prepare and publish articles that describe our company and products to increase gush’s visibility and establish gush as a thought leader

12. Liaise with KOLs and partners to meet marketing strategies

13. Manage all aspects of video and animation production from planning to editing to ensure the final product meets quality standards.

14. Collaborate with cross-functional teams, stakeholders and external vendors to develop and execute video concepts aligned with brand goals.

15. Direct talent and crew during video shoots to ensure production stays on schedule and within budget.

16. Collaborate with sales and business managers to plot timelines and schedule content to create a consistent stream of new content for audience interaction while analysing, managing, and altering schedules where necessary

17. Communicate with the Customer Service and Sales teams for product launches, new content and/or campaigns are pushed out to prepare them for possible inquiries or leads

18. Perform other tasks as assigned by the management.

Requirements

Requirements and Qualifications

• Bachelor’s degree in marketing, business, or related field.
• Minimum of 5 years of experience in a similar role
• Excellent written and verbal communication skills.
• Proven experience developing marketing plans and campaigns.
• Strong project management, multitasking, and decision-making skills.
• Metrics-driven marketing mind with eye for creativity.
• Experience with marketing automation and CRM tools.
• Proficiency with online marketing and social media strategy.

OUR STORY

At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today.

When you join ST, you will be part of a global business of more than 115+ nationalities and present in 40 countries, 50,000+, diverse and dedicated creators & makers of technology around the world!

Developing technologies takes more than talent: it takes amazing people who understands collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential.

We are seeking a strategic Human Resources Business Partner (HRBP) to join our dynamic team within the semiconductor front-end industry. The ideal candidate will act as a consultant to management on human resource-related issues, as well as an employee champion and change agent. The role assesses and anticipates HR-related needs, communicating proactively with our HR department and business management to develop integrated solutions.

Key Responsibilities:

1. Strategic Partnership:

• Align business objectives with employees and management in designated business units.
• Serve as a consultant to management on Human Resource related issues.
• Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies.

2. Employee Relations:

• Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations.
• Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).

3. HR Program/Project Management:

• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provide HR policy guidance and interpretation.
• Develop contract terms for new hires, promotions, and transfers.

4. Talent Development:

• Identify training needs for business units and individual executive coaching needs.
• Participate in evaluation and monitoring of training programs to ensure success. Follow up to ensure training objectives are met.

5. Compliance and Reporting:

• Ensure legal compliance throughout human resource management.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of 5 years of experience in Human Resources positions, with at least 2 years of experience as an HR Business Partner.
• Experience in the semiconductor front-end industry.
• Proven ability to navigate complex organizational structures and work in a fast-paced environment.
• Excellent people management skills and the ability to engage with staff at all levels.
• Strong understanding of employment law and other compliance regulations.

Skills:

• Communication: Exceptional verbal and written communication skills.
• Analytical Skills: Strong problem-solving skills and the ability to use data to drive decisions.
• Interpersonal Skills: Excellent interpersonal and negotiation skills.
• Organization: Highly organized with a focus on delivering business results.

Key Responsibilities

Finance & Accounting

· Smooth running of the Finance department, including book-keeping, financial administration and procurement functions

· Maintenance of full and accurate set of accounts, preparation of management, statutory and other reports as required by the Board and Management, or pursuant to applicable regulations

· Ensure that accounts and financial reports are in compliance with applicable accounting standards and guidelines, and internal standards and operating procedures

· Maintenance of all financial records

· Ensure that material assets of the Company are accounted for and properly safeguarded

Working Capital and Cash-Flow Management

· Proper management of receivables, payables and inventories

· Proper recording of donations, grants and sponsorships

· Monitoring cash-flow and ensuring adequate cash for current operations and expenses

Planning, Budgeting & Forecasting

· Assisting the CEO in the formulation of the Company’s Annual Operating Budgets / Plans and Strategic Plans

· Preparation of P&L, Balance Sheet and Cash-Flow forecasts and estimates, and updating the same with the latest information / developments

· Presenting such plans, budgets, forecasts and estimates to the Board and Management for approval

· Reconciling significant variances vs budgets or plans, comparing vs previous years, and highlighting significant variances and critical issues to the Treasurer, Audit Subcommittee and Exco

Corporate Governance

· Ensuring compliance with the Charities Act, Charities (IPC) Regulations, Societies Act, Code of Governance for Charities & IPCs, Charities Transparency Framework and any other applicable laws, regulations, notices or guidelines

· Timely compliance with all filing and reporting obligations under applicable laws and regulations, including filing of its Annual Returns and Governance Evaluation Checklist

· Ensuring that the Company’s programmes and activities are in compliance with all applicable laws and regulations, including ensuring the validity of all applicable licenses and permits.

· Dealing and communicating effectively with governmental and other authorities, statutory bodies and sector administrators

· Assist the Company with compliance with Personal Data Protection Act as well as other policies introduced by Charities Council or other government authorities from time to time

· Preparation of Minutes for Board Meetings

· Administration of the Annual General Meeting, including preparing Minutes of Meeting, sending out the Notice of AGM and accounting for Quorum.

Internal Controls

· Assist t with compliance with Personal Data Protection Act as well as other policies introduced by Charities Council or other government authorities from time to timepolicies and procedures

· Reporting to the Audit Committee and liaising with the Company’s external auditors and other parties conducing any examinations, investigations and similar processes, in a prompt, transparent and professional manner

Insurance etc.

· Ensuring adequate insurance coverage (i.e. all-risks insurance) in respect of the Company’s premises, Board and staff

· Assisting the CEO in liaising with the Landlord or Head Lessor on lease-related matters

Counterparty Monitoring

· Provide Support with on review of contracts, agreements and MOUs entered into by the Company, having regard to all financial obligations owed by the Company or owing to the Company

Fundraising Monitoring

Provide support with respect to:

· Administering cash collection processes (e.g. cash-over-counter; donation boxes; pledge bags and street collections), including ensuring that the Company’s KYC and AML processes are complied with (where applicable)

· Ensuring donor information confidentiality and ensuring compliance with all donor requests with respect to specific use of funds (to the extent approved by the CEO and Board)

· Monitoring and following up on donation pledges or commitments, and collections from fundraising activities (including by way of maintaining a catalogue of fundraising MOUs)

· Monitoring compliance with Collection of donor information Maintaining a register of all contracts, agreements and MOUs entered into by the Company, and monitoring all obligations owed by the Company or owing to the Company, including monitoring and following up on donation pledges or commitments, and collections from fundraising activities

General Matters

· Support the CEO and colleagues, when called upon, to ensure success of the Company’s events and activities

· Perform any other duties tasked by the CEO for the benefit of the Company.

Qualification & Experience

- Accountancy degree with a minimum of 6 years experience in accounting for IPC/charity organisations

- Hands-on and good team player

- Ability to handle and manage the Board

Customer Management:

Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.

Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Beauty Manager Role:

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions to attract new customers

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Job Description:

• Identify the needs and extend professional advice and solutions to customer
• Conduct sales pitch to the customer and convert them into a long-term customer
• Provide exceptional customer experience and maintaining a high level of service standards
• Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly
• Provide professional body analysis and recommend a suitable range of treatments to customer
• Engage and establish relationships with the customer from the daily-assigned pool of leads
• Promoting the company’s services to the customer
• Achieve and exceed sales targets

Requirements:

• At least 5 years and above in the industry and with relevant experience.
• Possess a good learning attitude to excel in all areas.
• Good career opportunities as we are growing fast and steady.

We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.

* Crafting strategies for all Marketing teams, including Digital, Advertising, Communications and Creative

* Preparing and managing monthly, quarterly and annual budgets for the Marketing department

* Setting, monitoring and reporting on team goals

Job brief

We are looking for a Head of Marketing who’ll lead all our marketing activities from social media and digital campaigns to advertising and creative projects.

Head of Marketing responsibilities include developing plans to help establish our brand, allocating resources to different projects and setting short-term and long-term department goals. If you’re a skilled Marketing strategist, able to inspire your team members, we’d like to meet you.

Ultimately, you will run our Marketing department in ways that promote higher profitability and competitiveness.

Responsibilities

* Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative

* Prepare and manage monthly, quarterly and annual budgets for the Marketing department

* Set, monitor and report on team goals

* Design branding, positioning and pricing strategies

* Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)

* Analyze consumer behavior and determine customer personas

* Identify opportunities to reach new market segments and expand market share

* Craft quarterly and annual hiring plans

* Monitor competition (acquisitions, pricing changes and new products and features)

* Coordinate sales and marketing efforts to boost brand awareness

* Participate in the quarterly and annual planning of company objectives

Requirements and skills

* Work experience as Head of Marketing or Senior Marketing, preferably within our industry

* Experience running successful marketing campaigns

* Solid knowledge of web analytics and Google Adwords

* Experience with social media platform

* Leadership skills with the ability to set and prioritize goals

* Analytical mind

* BSc or MSc in Marketing or relevant field

1. Responsible for the preparations and modifications of Architectural design from concept designs through
schematic design, design development and construction documentation
2. Responsible for leading the design team, manage and check all kinds of design drawings by members
3. Responsible for developing solutions to the technical & design complications following Singapore’s
established standards
4. Required to participate in Client liaison, authority consultation, coordination with consultants and
subcontractors, and attending design and construction meetings
5. May be required to mentor and direct the work of less experienced staff/colleagues
6. To handle any other ad-hoc duties and tasks assigned by the Management/Direct Supervisor

Requirements:
1. To possess a Bachelor or Master’s Degree in Architecture, Building/Construction or equivalent
2. Experience in design management, tender documentation and contract administration
3. Experience in Architecture detail, Design development and Construction documents
4. To have at least 15 years of related working experience
5. To be able to lead a team
6. Proficient in designing Software (AutoCAD, Sketchup, Revit, Photoshop, Illustrator, etc.)

Job Description:

We are seeking a highly skilled and motivated Automation Engineer to join our quality assurance team. The ideal candidate will have extensive experience with Selenium WebDriver, API Testing,Appium, Rest Assured, and Jenkins. As an Automation Engineer, you will be responsible for designing, developing, and maintaining automated test scripts to ensure the quality and reliability of our software products.

Requirement:

• Proven 4+ Years of experience as an Automation Engineer or in a similar role.

• Coordinate with stakeholders to ensure software solutions meet organizational needs and standards.

• Oversee the deployment and integration of new software systems.

• Strong expertise in Selenium WebDriver for web automation.

• Proficiency in Appium for mobile automation.

• Monitor and evaluate the outcomes and quality of various software solutions and projects implemented within the organization.

• Implement quality assurance processes and standards to maintain high standards of software performance and reliability.

• Experience in API Testing.

• Experience with Rest Assured for API automation.

• Lead the development of Proof-of-Concept solutions and provide technical expertise in software and platform feature development.

• Solid understanding of CI/CD processes and experience with Jenkins.

• Proficiency in scripting and programming languages such as Java, Python, or similar.

• Familiarity with version control systems, preferably Git.

Responsibilities：

• Execute site selection and development according to the standards and procedures established by headquarters.
• Responsible for site selection, market research, client negotiations, and follow-up on lease agreements and renovations, proficient in retail leasing operations to achieve offline development and signing target.
• Gather market intelligence to understand industry trends, market dynamics and competitor activities.
• Maintain relationship and communication with property partners.

Job requirements:

• Proven at least 5 years of experience in channel development and expansion with renowned retail or restaurant brands.
• Experience in site selection and development of large commercial centres, shopping malls, or mixed-use projects.
• Exceptional analytical, negotiation, and project presentation skills;
• Meticulous, with a strong sense of professional ethics and integrity.