Total 3,472 Manager job vacancies in Potong Pasir, North East

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

Location: Multiple Locations

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

We're looking for a passionate Restaurant Manager to lead our team and oversee all aspects of our Outlet Operations. You'll be instrumental in delivering a top-notch menu and inspiring our staff to provide exceptional customer service. As a Restaurant Manager, you'll be responsible for maintaining the Outlet's revenue, profitability, and quality standards.

To succeed in this role, you'll need experience managing both front- and back-of-house operations. You should be skilled at handling the dining area, interacting with guests, supervising food prep, and meeting safety standards.

Key Responsibilities

1. Oversee the entire outlet to ensure smooth operations.

2. Provide courteous and efficient food & beverage services to guests, working closely with the team to maintain excellent service standards.

3. Manage customer feedback and take action to improve service quality and food standards.

4. Maintain the cleanliness and ambience of the store for customer comfort. Ensure proper product display and workstation cleanliness and recommend repairs and maintenance.

5. Drive sales and optimise profits by reviewing weekly payroll and profit/loss reports, controlling food costs, and minimising wastage.

6. Build and train the operational team, including hiring, orientation, and ongoing development. Maintain high morale and team spirit within the outlet. Review employee performance regularly.

7. Manage inventory by overseeing ordering, purchasing, and organisation. Ensure par stock inventory plans are in place to prevent out-of-stock situations.

8. Handle administrative tasks such as banking daily sales revenue, petty cash reimbursements, and submitting various reports on time.

9. Perform any other duties the Area Manager and/or management assign.

Requirements and Qualifications

• Minimum Diploma in hospitality, Business, or related fields.

• At least 5 years of related experience in casual dining or relevant experience in a similar concept.

• Experience with POS System - CG Infinity is an added advantage.

• Able to start working immediately is a plus.

Personality and Competencies/Skills

· Successfully led service teams to excel and provide outstanding customer experiences.

· Committed to delivering exceptional service, leaving a positive impression in every interaction.

· Self-motivated and eager to learn, continuously seeking growth opportunities.

· Passionate about people and food, creating memorable dining experiences.

· Bring enthusiasm and energy to foster a supportive team environment for success.

HOW TO APPLY:

If you enjoy the hospitality and lifestyle scene, are immersed in it, believe in it, and want to work to improve it – in short, you are here for the long run! If this is what you have been on the search for, hit that apply button, and we would love to meet with you for an in-person interview!

We will only be contacting applicants who have been shortlisted - thank you for applying!

Job Title: Contract Manager, Agreement Management

Wärtsilä leads the maritime industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Power are proud to offer our customers the world’s widest network of maritime expertise and the full portfolio from engines to lifecycle solutions. We are constantly looking out for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to come onboard?

About the Position:
This is a permanent opportunity, and preferred location for this position is Singapore.

What will you be doing:

As Contract Manager, Agreement Management, your work will focus on these responsibilities:

· Execute long term service contracts according to what is agreed with the customer, Wartsila’s procedures and general management practices in a safe and profitable way.

• Communicate actively with the customer and ensure timely resolution of issues.
• Lead the collaboration with internal stakeholder to deliver what we are responsible for under the contract. Ensure consistent high-quality work from all stakeholders involved in the execution.
• Identify the contract risks and implement appropriate mitigating actions. Communicate internally, when required on actions you will take on important issues and if additional risks are identified.
• Utilize IM tools, primarily Estimo, Salesforce and QlikView for financial planning and reporting. Implement new ways of working to improve the how we manage contracts and deliver on our commitments. Ensure the customer meets their obligations.
• Prepare financial plans, forecasts and targets and monitor the KPI for each contract. Optimize assets such as inventories tied to the contract.
• Elicit customer feedback and prioritizes actions that will increase customer satisfaction.
• Create sales leads and upselling opportunities for the vessels under contract.
• Be an active member of the Capture Team to support agreement sales by ensuring accurate costing and risk identification at key stages of the sales process.
• Mobilization new contracts and demobilize contract when they expire.

To be successful in this role, we expect you to have:

• Diploma or degree in engineering or in other related disciplines.
• Good understanding of contracts, financial principles, and a strong business acumen.
• structured and have a well-planned way of working with a focused and can-do attitude.
• Good co-operation, teamwork, communication, and IT skills
• Fluent in written and spoken English.
• 5 years working experience in the marine and offshore industry.
• Good practical knowledge and understanding of marine engines and propulsion systems are a plus.

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: [email protected]

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

Location: Multiple Locations

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

Join our growing team as an Assistant Manager! We're looking for passionate individuals ready to embark on an inspiring journey in the hospitality industry. As an Assistant Manager, you'll assist the Restaurant Manager and play a pivotal role in Delifrance Singapore's success. Your responsibilities will include ordering kitchen supplies and overseeing staff performance. To excel in this role, you must have a deep understanding of outlet operations and a keen eye for exceptional customer service. You will play a pivotal role in providing exceptional food, beverages, and services to our guests.

Key Responsibilities

1. Managing the opening and closing procedures of the outlet to ensure efficient operations.

2. Assist in food preparation and oversee daily operations in the back kitchen.

3. Facilitate new team members' onboarding, ensuring they're equipped for success from day one by providing ongoing support and guidance.

4. Managing team member's schedules, checking of timesheets accurately and promptly.

5. Handling customer inquiries and complaints with professionalism and efficiency.

6. Procuring necessary supplies such as ingredients, utensils, and equipment.

7. Maintaining records of outlet expense transactions and balancing cash registers.

8. Other duties assigned by the Restaurant Manager.

Requirements and Qualifications

• Minimum Diploma in hospitality, Business, or related fields.

• At least 2 years of related experience in casual dining or relevant experience in a similar concept.

• Experience with POS System - CG Infinity is an added advantage.

• Able to start working immediately is a plus.

Personality and Competencies/Skills

· Successfully led service teams to excel and provide outstanding customer experiences.

· Committed to delivering exceptional service, leaving a positive impression in every interaction.

· Self-motivated and eager to learn, continuously seeking growth opportunities.

· Passionate about people and food, creating memorable dining experiences.

· Brings enthusiasm and energy to foster a supportive team environment for success.

HOW TO APPLY:

If you enjoy the hospitality and lifestyle scene, are immersed in it, believe in it, and want to work to improve it – in short, you are here for the long run! If this is what you have been on the search for, hit that apply button, and we would love to meet with you for an in-person interview!

We will only be contacting applicants who have been shortlisted - thank you for applying!

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Revenue Recognition via SAP

• To manage the end-to-end process of revenue recognition via SAP platform
• This includes identifying contracts, identifying performance obligations, check revenue share due to external stakeholders, and input/check costs allocation.
• To pick out and resolve billing/credit note issues that arises to ensure revenue recognition can be conducted on a timely basis.

Reports Generation

• Generate monthly and yearly revenue reports after monthly/yearly closing.
• Manage invoicing and payment process including generating reports and reporting revenue share to external stakeholders.
• Data-churning for revenue analysis.

• A Diploma / Degree in degree in Business Administration/Finance or a relevant discipline.
• At least 5 years of related experience in Operations and Finance.
• Previous experience in SAP an added advantage.

• Position : Advertising Sales Executive/Account Manager (Hunter Role/Out of Home Advertising) - Up to $6,500 + Commission
• Location : East - Kaki Bukit
• Working hours : Monday to Friday | 9am - 6pm
• Salary (commensurate with experience) : Up to $6,500 (inclusive of AWS & Variable Bonus) + Commission + Incentives + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Media & Advertising Industry

Main Responsibilities:

• Service and maintain good relationship with existing advertisers.
• Identify new business opportunities by prospecting and evaluating clients' sales options.
• Establish and develop relationships with new clients.
• Maintain relationships with clients, providing them support, information and recommending new solutions.
• Identify product improvements or new products by remaining current on industry trends, market activities and competitors.
• Prepare campaign reports with useful information for clients derived from analyzing collected campaign data statistics.
• Maintain quality service by establishing and enforcing organization standards.

Requirements:

• At least 3-5 Year(s) of working experience in the related field is required for this position.
• Must have experience servicing Direct Customers and Agency accounts with good relationships with multiple Agency representatives.
• Proficient in Microsoft Office Apps.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position: Technical Sales Manager (Manufacturing/Automation Machines) – Up to $6,500 + Commission
• Location: Woodlands (4 Bus Stops from Admiralty MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm
• Salary (commensurate with experience): Up to $6,500 + Commission + AWS + Variable Bonus (Up to 2 months) + 12 – 16 Days of Annual Leave + Medical Benefits
• Duration: Permanent
• Industry: Mechanical Engineering

Responsibilities:

• Working together with sales team to maintain or excel monthly sales.
• To help in the servicing of customers in terms of conceptualizing of machine processes, writing up of proposals and quotations.
• Assist Project Manager in the planning of capacity to ensure timeline is being met. This will be done with the help of a Master Project Schedule.
• Coordinate with internal and external designers on the customer requirements to ensure customer needs are met.
• Project monitoring to ensure timely delivery of goods.
• To be involved in the process of new business development in new areas of industries.
• Involved in public relations taking care of overseas partners and customers.

Requirements:

• Nitec / Higher Nitec / Diploma in Mechanical Engineering with at least 3 years of Manufacturing Automation Machines.
• Knowledge in CAD software and common Microsoft software is required.
• Frequent traveling may be required.
• Class 3 driving license added advantage
• Bilingual in English & Mandarin to liaise with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Summary

Reporting to Head of Tax (Asia Pacific), you will be providing senior level support and expert tax advisory to Asia Pacific (APAC) senior management for business support, M&A, tax technical and compliance matters as required.

As the APAC Tax manager, you will be collaborating closely with tax and finance teams primarily in APAC and also contribute in other jurisdictions with the Group’s Headquarters tax department. The incumbent is expected to lead discussions and bring issues to resolution.

Responsibilities

• Provide expert technical advice in support of APAC tax leadership
• Advise APAC business leadership as the subject matter expert on all taxation matters
• Provide tax advisory guidance and counsel to group shipping carrier organizations in APAC
• Lead in tax projects and/or lead for tax in cross functional projects
• Perform tax impact analysis in support of new business transactions
• Monitor tax provisions and interlock with internal teams to ensure consistency
• Provide tax audit and/or tax query support as required
• Support tax compliance processes as required
• Research and analyse tax law developments that may affect the Group
• Independently manage external tax consultants

Requirements

• Minimum 8 years’ experience in a corporate tax environment in an MNC with/or Big 4 Accounting firm experience
• Bachelor’s degree in Accounting, Law or Economics from a recognized institution with at least 1 additional recognized tax accreditation or advanced degree in taxation
• Strong technical knowledge and abilities in Singapore Income Tax and cross border International Tax in shipping carriers/shipping is a huge plus
• High attention to detail and proficient in Microsoft Excel
• Ability to work under pressure and ambiguity and solve complex issues
• Strong team player with the ability to lead in projects
• Pro-active, solution-driven and a problem-solver
• Analytical mindset, with good written and spoken English communication skills

**This role is opened for local employment only.

**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for;
(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;

(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

JOB DESCRIPTION

Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce.

ADDITIONAL JOB DESCRIPTION

Google Play serves billions of Android users with apps and games that are innovative, useful, and entertaining. As a Strategic Partner Development Manager for Google Play Games, you will cultivate and grow partnerships with top games developers in Southeast Asia, India, Australia, and New Zealand with a focus on helping them build successful businesses using the Android platform and Google Play. You will lead Google Play’s effort to acquire, drive, and build a pipeline of amazing games, identify emerging opportunities and challenges, help shape strategy, and drive solid business outcomes for our partners and Google.

Qualifications

JOB RESPONSIBILITIES

• Own and lead partnership strategy and relationship management with key game developers in Southeast Asia, India, Australia, and New Zealand.
• Identify emerging opportunities, market developments, and challenges in the gaming ecosystem and develop strategic recommendations and plans.
• Develop and execute plans to accelerate the local games ecosystem focusing on building exceptional game experience and quality, platform innovation, and partners' business successes.
• Provide consultations to key partners' game business based on analysis of partner metrics, performance, best practices, and strategic priorities.
• Provide actionable insights to shape product and commercial big bets, and drive impactful collaboration with cross-functional teams to grow the Google Play ecosystem.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 11 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries.
• Experience working with C-level executives and cross-functionally across all levels of management.
• Experience managing agreements or partnerships.

PREFERRED QUALIFICATIONS

• Experience in leading successful and strategic partnerships with mobile games/apps developers.
• Experience leading and executing successful initiatives with cross-functional teams (e.g., product management, legal, finance, marketing), influence senior stakeholders, and lead internal/external communications and discussions.
• Experience with the broader gaming industry in Asia Pacific and Oceania, including Australia and New Zealand.
• Ability to negotiate and structure contracts, including complex first of kind deals, interpret legal documents, and work with legal to sign and close agreements.

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Devise social strategies, build a social media calendar, and manage content publishing across platforms.
• Design social campaigns by employing various marketing strategies.
• Work with content developers to generate social content that will facilitate communication.
• Seek, build, and maintain relationships with regional content creators, community leaders, and advocates.
• Provide informative feedback on community sentiment, concerns, and suggestions.
• Use a data-informed approach to improve critical metrics of the community.

What We Are Looking For:

• Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline)
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Strong data skills
• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders
• Experience developing and launching products
• Experience leading global product vision, go-to-market strategy and design discussions
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Do you want to drive the company/category/market top line and bottom-line growth with strong business insight and stewardship? We grow our Finance talent with diverse experiences through different assignments across categories and countries to develop skill sets of a holistic Finance Manager!

You will be accountable for management reporting and financial analysis for a regional portfolio. You will provide explanation of variances and key performance drivers, coordinate the consolidation of results across APAC for reporting purposes and monthly and quarterly business review presentations. You will participate in forecasting processes, and support in planning and implementing new business initiatives. You will craft and provide insightful analysis to support business unit leaders in identifying commercial and financial improvement opportunities.

Your Team

This role works closely with the Finance / HR leader on budgeting and financial planning.

Responsibilities of the role

• Recommends actions by analyzing and interpreting data and making comparative analyses, studying proposed changes in methods and materials.
• Improves financial status by analyzing results; supervising variances; identifying trends; recommending actions to management.
• Conduct financial analysis to influence business decisions & strategies to drive long-term value creation
• Championing productivity via cost analysis process by recommending actions to address optimization opportunities
• Reconciles transactions by comparing and correcting data to ensure accurate accounting and financial reporting
• Increases efficiency by developing or implementing automated solutions & processes
• Experience in consumer goods industry and/or eCommerce/digital would be beneficial

How success looks like

• Seen as the trusted advisor to evaluate business issues, anticipant questions and demonstrate excellent analytical skills to optimize investment or handle risk
• Ability to integrate the organization strategy and brand priorities to recommend solutions to identify and deliver business growth opportunities

Qualifications

• A Bachelor’s degree in Accounting or Finance - CPA/MBA preferred
• 0-2 years of proven track record in managing high volume P&L budget across a matrix organisation with high level of agility; entry level candidates with a university degree in the relevant field can be considered
• Detailed understanding of Generally Accepted Accounting Principles (GAAP). Knowledge of Statutory accounting principles
• Ability to multi-task and work in an exciting fast paced environment
• Maturity, integrity, and high level of discretion are required
• Independent worker and analytical problem solver with an ability to conduct research, data analysis and resolve sophisticated problems
• Strong presence with the ability to interact with Senior Leadership
• Financial modeling expertise a plus
• Experience in consumer goods industry and/or eCommerce/digital would be beneficial

JOB DESCRIPTION:

• Responsible for day-to-day business data management and regular business report preparations, which includes SAP material master maintenance, data integrity checking and statistics.
• Daily monitoring of basic system health and to flag out any inconsistency in API/System functions when found/reported.
• Daily monitoring of system backend jobs and ensure transactional data are interfacing in healthy state with external/internal system.
• To support Business Analytics, extracting and reorganizing original data, dealing with data related issues with other departments.
• Responsible for data preparation, data mining, to create/identify opportunities through analytics, to optimize business objectives.
• Communicate findings and insights to relevant stakeholders in order to assist Manager in making data-driven decisions in KPI assessments.
• Drive continuous improvements /optimization of campaign performance tracking report with business while complying to A*STAR policies.

REQUIREMENTS:

• Bachelor's Degree or Diploma (with at least 5 years or more relevant experience), preferably Business Analytics, Information systems or Computer Science.
• Strong analytical skills, with experience solving problems using data and providing practical business insights.
• Self-Starter with a strong sense of urgency.
• Aptitude to challenge the status quo, think outside the box, and question what has been done.
• Comfortable with dealing with sets of data points from different sources.
• Qualities of matured thinking, dependable and requires minimum supervision.
• Excellent communication skills (oral and written).

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Purpose

Drive all Oceanfreight Operational KPI performance of all Asia Pacific countries and support the countries in achieving their KPIs as well as the productivity and data quality benefits intended to be delivered through these KPIs. Each team member will be given a set of specific KPIs/topics to make their own and drive.

Differentiator

· Subject matter expert who applies advanced knowledge of the job area and Oceanfreight processes typically obtained through advanced education and work experience

· Manage projects / processes and delivers results with limited supervision

· Problems faced are difficult and often complex

Main Responsibilities

· Execute Operations process and performance improvement plans with in-depth analysis and potential solution proposals to meet KPIs as well as productivity and data quality goals

· Review and evaluate impact of process and system changes to ensure quality, efficiency, and improvement

· Understand and analyse operational data and statistics to identify further opportunities, develop action plans, and implement process improvements

· Cooperate with Global, Regional and Country Operations & Compliance teams with various analysis and process improvements and provide ad-hoc assistance to country, regional and global management

· Formulate innovative business and technical solutions to improve operational effectiveness

· Consolidate the results of improvement projects and compose relevant report on progress and results

· Deploy best practices to identified key risk areas and resolve them

Stakeholders

· Connect with and influence other specialist departments such as, but not limited to, BPO/IT Training, BPO/IT CIS (Customer Information Services), Global Oceanfreight Operations, etc.

· Build strong, trusting cross functional relationships with DGF managers such as Country Oceanfreight heads and country managers, regional Oceanfreight head and CEO

· Understand customer and key stakeholder interests and concerns such as Oceanfreight Operators in country, supervisors, and country management. Advise stakeholders of purpose and goals of projects

· Provide technical and system guidance to line managers and operators

Management Responsibility

· Directs the work of country level professionals and manages process and programs affecting operators

· Coach and review the work of country level professionals and operators

Required Skills

· Operations Management, Process Engineering, Business Processes, Quality Control, Net Promoter Score, Reporting, Performance Management, Process Improvement, First Choice, Change Management, Cost Reduction, Workflow Automation, DGF Business Knowledge, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications

· Bachelor’s Degree or equivalent experience/qualification

· More than 6 years of experience

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

1. Programme Ownership:
   • Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
   • Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.
2. Project Management:
   • Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
   • Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
   • Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
   • Working with other project managers in the programme to coordinate execution and reporting.
   • Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
   • Prioritize and allocate resources efficiently to meet programme objectives
3. Stakeholder Management:
   • Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
   • Effectively communicate project updates, milestones, and potential challenges to stakeholders.
4. Conflict Management:
   • Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
   • Navigate challenges tactfully while keeping the focus on programme objectives.
5. Strategic Partnering and Business Development:
   • Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
   • Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• PhD or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

1. Programme Ownership:
   • Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
   • Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.
2. Project Management:
   • Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
   • Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
   • Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
   • Working with other project managers in the programme to coordinate execution and reporting.
   • Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
   • Prioritize and allocate resources efficiently to meet programme objectives
3. Stakeholder Management:
   • Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
   • Effectively communicate project updates, milestones, and potential challenges to stakeholders.
4. Conflict Management:
   • Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
   • Navigate challenges tactfully while keeping the focus on programme objectives.
5. Strategic Partnering and Business Development:
   • Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
   • Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• PhD or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field with at least 5 years of relevant experience.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Provide Technical Support services including: Data Centre operations, equipment maintenance and service provisioning
• Manage multiple concurrent interdisciplinary projects and ability to work in a team
• Lead, manage/support and deliver the Data Center related initiatives with coordination with both external and internal stakeholders
• Collaborating with internal stakeholders to design/define and develop the SOP for Data Center services and in-house machine rooms
• Asset and Inventory management within Data Center and in-house machine rooms
• Support Data Centre/Machine rooms related audit duties, record validation and housekeeping work
• Incident handling, problem troubleshooting and escalation to upper tier
• Organize and co-ordinate Business Continuity Activities/Drill
• Maintain accurate records, document all problems, and prepare reports
• Maintain accurate IT Asset inventory/records and prepare reports
• Ad-hoc duties as assigned

Job Requirements:

• Min 10 years of experience in Data Center industry and operations
• Experience in DC Design Engineering, Project management and implementation
• Experience with professional consultant in planning and executing Engineering studies.
• Bachelor degree or in Mechanical / Electronic or Industrial Engineering or related disciplines
• Experience working with external vendors
• Customer focus with good communications and interpersonal skills
• Good communication in English speaking and writing
• Discipline, self-initiative, self-motivate

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10065114

We are looking for network engineer that focusing on technical troubleshooting and break-fix activity. Candidates are also expected to have certain level of programming skillset (DEVOPS) to help us innovate ways to scale with automation and operational improvements.

Responsibilities:

Provide Technical Support for Citibank’s global network with a focus on network infrastructure in:

• 85% ‘Break/Fix’ support of standard enterprise Cisco Internetworking Technology solutions
• 15% ‘Break/Fix’ support for Internetworking technology infrastructure solutions such as Load Balancers (F5 and Citrix) Juniper Routers Arista Switches VoIP Appliances WiFi /Wireless communications support Other small pockets of both new and legacy internetworking technologies managed by Citi Networks
• Provide timely response to phone calls into the Technical Support hotline from internal colleagues within CTI, Citi business clients, vendors, and others.
• Coordinate conference calls to conduct in depth technical reviews on ongoing incidents

Major Incident Support:

• Represent on conference calls for business impacting incidents which may or may not be due to a failure in networks managed technology infrastructure
• Drive major incident conference calls as a representative of networks through consistent, professional, and highly assertive communication
• Maintain focus and poise for the duration of the major incident support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution
• Collaborate with Networks SMEs, SDMs, Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible
• Communicate with networks Management to provide frequent status updates regarding the technical issue, status of the remediation efforts, and ongoing business impact

Qualifications:

• Bachelor’s/University degree or equivalent experience
• 3+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Intermediate level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Good knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Good working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Good working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Good working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes: CCNA, CCNP,ITIL, and etc.
• Good knowledge in SDWAN technology.
• Automation skills in Python, shell, bash, and/or other languages
• Experience with Puppet, Ansible, or other automation frameworks

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications. 

Digify is used in 138 countries today. We have more than 500,000 users worldwide. 

The Role

As Product Manager, you’ll take charge of product planning and execution. This includes gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. You’ll also ensure that the product supports the company’s overall strategy and objectives.

What You’ll Be Doing

• Gain a deep understanding of the customer persona. This will help you identify and fill product gaps, generate new ideas that grow market share, and improve the customer experience.
• Proactively engage with customers to solicit feedback on company products and services
• Develop a clear product strategy and vision, and generate strong buy-in internally and externally
• Translate product strategy into clear design and requirements
• Collaborate closely with the Product design team to develop prototypes
• Collaborate closely with Engineering teams to deliver with quick time-to-market and optimal resources
• Scope and prioritize activities based on business and customer impact
• Drive product feature launches to ensure high usage in collaboration with the Marketing team and key stakeholders
• Capture, measure, and analyze product data and other feature indicators, in order to make the appropriate adjustments to product strategy

• Strong communication and collaboration skills
• At least 3 years of proven work experience in product management
• Proven ability to develop product strategies
• Strong technical background with clear understanding and/or hands-on experience in software development and web technologies, in order to clearly understand what can and cannot be done
• Strong problem solving skills
• An MS/BS degree in Computer Science, Engineering or equivalent is preferred

Learn more about Digify by visiting our website.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Job Description

• Sales optimation with existing and new retailers all over Singapore
• Manage a team of Field Merchandiser to service and merchandise retail stores.
• Build and maintain strong partnership with retailers
• Closely liaising with the marketing team about promotional campaigns.
• Identify and grow opportunities and collaborate within sales teams to ensure growth attainment
• Establishing strong partnerships with channel partners, in order to achieve business objectives and sales target.

Who are we looking for?

• Successful previous experience as a Sales representative or sales manager in wholesaling products to General and Modern Trade such as Hyper-market, Supermarket, Pharmacy, Convenient Stores.
• Ability to manage a team of staff to service existing and new retailers to carry company's products.
• Driving sales to consistently meet or exceed targets
• Proven ability to drive the sales process from plan to close
• Possessing similar experience in an wholesale set-up will have added advantages
• Remuneration will commensurate with working experience and educational qualifications
• Deep understanding and experience in retail, wholesales, e-commerce
• Building strong rapport with retailer and key accounts

People who enjoy challenges

Roles & Responsibilities

Job Summary:We are seeking a highly skilled and experienced Indian Head Chef to lead our culinary team and oversee all aspects of our Indian kitchen operations. The ideal candidate will be passionate about Indian cuisine, possess exceptional culinary skills, and have a proven track record of delivering high-quality dishes in a fast-paced restaurant environment.

Responsibilities:

· Lead and manage the South & North Indian kitchen team, including hiring, training, and scheduling staff members.

· Develop innovative and creative Indian-inspired menu items that appeal to a diverse range of tastes and preferences.

· Ensure the consistent quality and presentation of all dishes, adhering to established recipes and food safety standards.

· Oversee inventory management, including ordering and monitoring food and kitchen supplies to minimize waste and control costs.

· Collaborate with the restaurant management team to develop and implement operational strategies to enhance efficiency and profitability.

· Maintain a clean, organized, and sanitary kitchen environment, adhering to health and safety regulations at all times.

· Stay updated on industry trends and developments in Japanese cuisine, incorporating new techniques and ingredients into menu offerings as appropriate.

· Provide leadership and guidance to kitchen staff, fostering a positive and collaborative work environment focused on excellence and continuous improvement.

Requirements:

· Proven experience as a Indian Head Chef or similar role in a high-volume restaurant setting.

· Strong leadership and management skills, with the ability to motivate and inspire a team to achieve excellence.

· Excellent communication and interpersonal abilities, with a customer-focused approach to service.

· Attention to detail and a commitment to maintaining high standards of quality and consistency.

· Certification from a culinary school or equivalent professional training is preferred.

· Flexibility to work evenings, weekends, and holidays as required.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

• Identify opportunities for new products or improvements in existing offerings.
• Coordinate with internal teams, regional teams and external partners to develop, launch and refine products.
• Gather feedback from startups and stakeholders to iterate on product features and functionalities.
• Analyse market trends and competitor products to stay ahead of the curve.
• Define and monitor key performance indicators to assess product success and areas of improvement.

Qualifications

• Degree holder with 6 years of product management experience, ideally within the tech or startup environment.
• Demonstrated success in launching and managing products in the regional market.
• Strong understanding of the startup ecosystem and its challenges.
• Ability to work cross-functionally and drive product vision to execution.
• Exceptional leadership, organizational, and communication skills.
• Passionate about entrepreneurship
• Proven self-starter, able to work in a fast paced environment
• Demonstrated consistent attention to detail, critical-thinker and problem-solver

RESPONSIBILITIES & TASK:

Manage and communicate Internal Communication in the area but not limited to:

• Internal Articles - Responsible for writing of article
• Intranet - Updating sharepoint on latest news and announcements
• Internal Events - Manage and facilitate both internal and external marketing communication events such as Kick-off, quarterly communication meetings and special cross-regional workshops
• Executive Messaging - drafting and edit of executive communications messages
• Develop campaign assets such as brochures, videos, newsletters and private events for subsidiaries in Asia Pacific
  Brand and Marketing Communications – Responsible to develop marketing strategy such as MRP (mid-range plan) and 1YP (1 year plan) with an effective budget control

Media and Public Relations

• Identifies brand and communication opportunities to profile Fujifilm brand in regionally especially in Singapore
• Build strong relationships with media, analysts, industry influencers and other external stakeholders
• Organise media interviews for top management either with/without support of PR agency
• Organize innovative storytelling across multiple products, solutions and services and manage multiple projects at the same time
• Development and Dissemination of Press Release - Localise and write press releases, collate, and prepare media list for dissemination, develop e-mail pitches for the media list, liaise with department PICs for dissemination, news wire dissemination and reporting on PR coverages
• Lead and manage media and public relations initiatives such media interviews, editorials, new product, new territory launch.
• Media Monitoring and Management
• Regular search on keywords and recent press release dissemination to find out if there have been any coverage or other relevant news for FBAP and FBSG.
• Media Coverage Reporting
• Report to Headquarters or related subsidiaries monthly coverage
• Media Relations & Public Relations Agency Management
• Work closely with Meltwater for quarterly social listening reports, vendors for ad-hoc PR activations and to build and maintain subsidiary media contacts.
• Responsible for crisis management in the area internal and external

Brand and Communications

• Manage FB and subsidiaries and govern Brand and Corporate Identity or brand consistency in Asia Pacific
• Plan and execute social media strategy and manage platforms in Facebook LinkedIn Initiatives through amplification of PR stories
• Develop social media posts and assets, which includes all creatives ( images, videos etc)
• Manage social calendar
• Work with various stakeholder to create or develop posts
• Manage and review design requests such as marketing collaterals.
• Line of Business support – Support consists of developing marketing assets, provide advisory, review brands and communications proposals, initiatives, plan and execute customer events etc

REQUIREMENTS:

• More than 10 years’ experience in regional brand and marketing communication
• University graduate with Mass Communication/Marketing degree
• Hands-on creative campaign/promotion execution skills
• Good written communication skills combined with the ability to competently liaise at all levels inside and outside the organization
• Good mediation and issues management skills to ensure all levels of marketing communicate, share information and cross promote wherever appropriate as opportunities arise
• Must be numerate with adequate analytical/spreadsheet skills to allow for budget tracking and reporting
• This is a hands on position, requiring the incumbent to undertake a variety of activities from conception to implementation.
• The ideal person would be adaptable to change and able to act on their own initiative
• Highly self-motivated, self-starter, well organized with good attention to detail
• Strong understanding of brand development, image protection, media placement and the importance of budgetary control to provide ‘best value’ returns.
• Previous regional exposure will be an added advantage.

Key Responsibilities:

• Develop project scopes, budgets, schedules, and timelines.
• Manage project resources, including labor, materials, and equipment.
• Foster a positive and productive work environment.
• Identify and mitigate risks and challenges throughout the project lifecycle.
• Address and resolve any issues or concerns that arise during or after project completion.
• Ensure all projects adhere to company policies, safety standards, and legal requirements.

Qualifications:

• Strong knowledge of construction methods, materials, and legal regulations.
• Excellent leadership, communication, and interpersonal skills.
• Proficient in project management.
• Ability to multitask and manage multiple projects simultaneously.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

RESPONSIBILITIES & TASKS:

Process optimization:

• Develop and implement a comprehensive strategy to drive standardization of Order to Cash processes across different departments and regions in conjunction with regional ERP system upgrade.
• Develop and maintain process documentation, including standard operating procedures (SOPs), process flowcharts, and training materials.
• Conduct regular process audits to assess compliance with standardized procedures and identify opportunities for optimization.
• Conduct training and workshop with OpCo operation managers and BPO team members to share best practices and knowledge of O2C process improvement initiatives.

Team leadership:

• Be the subject matter expert in all O2C process areas and able to communicate expectation confidently and clearly with OpCo CFOs, operational managers, business process outsourcing management and service delivery team.
• Lead cross-functional teams in implementing process changes and ensure successful adoption of new processes.
• Lead process mapping and documentation efforts to ensure clear understanding and alignment among teams.

Cross functional collaboration:

• Collaborate with OpCos and key stakeholders to understand current processes, identify areas for improvement, and establish standardized Order to Cash processes across the region.
• Collaborate with Information Technology team to develop standardized system processes through ERP upgrade project and change request management for regional system. Collaborate with IT teams to leverage technology solutions for process automation and optimization.
• Collaborate with OpCos, Sales, Finance, Customer Service, and other relevant departments to ensure seamless integration and communication within the O2C process.
• Collaborate with business process outsourcing vendor to standardize and improve end to end Order to Cash processes and manage escalation from OpCos pertaining to service delivery quality.

Performance metrics:

• Develop strategy and plan to improve process performance KPI and measure effectiveness of O2C standardization efforts and drive continuous improvement across the region.
• Analyse and monitor process performance metrics across OpCos to provide drive data driven insight to help management’s decision making for O2C process improvement.
• Perform problem solving and root cause analysis to resolve OpCo’s operational challenges and provide recommendation of counter measures for order management, billing, and cash collection process.
• Manage communication to all stakeholders on process performance improvement progress and update to management and key stakeholders.

Compliance and Risk Management:

• Ensure compliance with regulatory requirements and company policies, while identifying and mitigating potential risks in the O2C process.
• Work closely with OpCos, Finance team and other relevant departments to establish policies for process compliance management.
• Manage end to end change management process to implement and drive adoption of policies and work with OpCo’s operation managers to audit process compliance and implement counter measures.

Technology Integration:

• Drive implementation of Order to Cash system processes for standardisation and improvement through innovation by adopting new technology to support automation and improve overall process efficiency.
• Drive digital transformation in the organization by through implementation of technology for process automation to reduce operational cost and productivity improvement.
• Support business transformation initiatives within Finance department and help OpCos to implement automation solution by utilizing Power Platform.
• Work closely with ICT to ensure security compliance of cloud solution adoption and review proposed solution implemented by OpCos to mitigate security risk.
• Stay updated on industry best practices and emerging trends in business process standardization to drive innovation and efficiency.

Customer Satisfaction:

• Focus on enhancing customer satisfaction by ensuring timely and accurate order fulfilment, billing, and collection processes

Reporting and Analysis:

• Utilize business intelligent tool to drive data driven decision making and provide insights into O2C process performance across OpCos.
• Communicate timely update of process standardization and improvement project status to management and key stakeholders and contribute to strategic decision-making at the executive level.
• Oversee all aspects of performance metrics management for order to cash processes.
• Communicate response timely and effectively to enquiry from OpCo CFOs, operational managers, BPO service delivery team and other stakeholders within the organization.

REQUIREMENTS

• Min 10 years working experience in business process management, standardization, and change implementation in a regional or multi-site environment.
• Have good understanding of Order to Cash and Contract to Bill processes.
• Strong knowledge of finance, billing and accounting is required. Knowledge of leasing business is a plus
• Have experience in implementing ERP system Finance module such as Oracle
• Strong knowledge of process improvement methodologies such as Lean Six Sigma. Certification in Lean Six Sigma or other relevant certifications is a plus.
• Excellent project management skills with the ability to lead cross-functional teams and drive results. Certification in Scrum Agile is a plus.
• Excellent analytical and problem-solving abilities.
• Experience in process mapping and business process reengineering is required.
• Experience in digital transformation process management.
• Experience in developing and delivering training programs.
• Have knowledge and experience in implementing process automation using Power Platform (Power BI, Power Automate, Power Apps, Power Virtual Agent) is plus
• Have knowledge and experience in process performance analytic using tool such as Power BI
• Effective communication and interpersonal skills to collaborate with stakeholders at all levels and ability to work in multicultural workplace
• Experience in managing stakeholder expectation with good influencing & negotiating skills