Job Title: Assistant Manager - Tuition Centre
Location: TutorJohn Learning Centre, 143 Teck Whye Lane #01-231
TutorJohn ll, 144 Teck Whye Lane #01-217
Company: TutorJohn Learning Centre
About Us:
We are a reputable tuition center dedicated to providing high-quality educational services to our students. Our mission is to empower students to achieve academic excellence and personal growth through innovative teaching methods and supportive learning environments.
Position Overview:
We are seeking a highly motivated Assistant Manager with a minimum of 2 to 3 years of experience in an educational institute as a tutor, full-time staff, or in an administrative role, including Centre Manager responsibilities. The Assistant Manager will play a key role in supporting the day-to-day operations of the tuition center, ensuring smooth functioning and excellent service delivery.
Responsibilities:
Assist in managing the overall operations of the tuition center, including administrative tasks, scheduling, and student management.
Support the recruitment, training, and supervision of tutoring staff to ensure high-quality instruction and student engagement.
Assist in developing and implementing marketing strategies to attract new students and retain existing ones.
Handle student inquiries, concerns, and complaints in a professional and timely manner, striving to provide exceptional customer service.
Collaborate with the management team to develop and implement policies, procedures, and initiatives aimed at improving the overall efficiency and effectiveness of the center.
Assist in monitoring and analyzing student performance data to identify trends and opportunities for improvement.
Support the implementation of educational programs, curriculum development, and assessment practices to enhance student learning outcomes.
Assist in managing financial operations, including budgeting, invoicing, and expense tracking, in accordance with company policies and procedures.
Perform other duties and responsibilities as assigned by the Center Manager or management team.
Requirements:
Bachelor's degree in Education, Business Administration, or related field.
Minimum of 2 to 3 years of experience in an educational institute as a tutor, full-time staff, or in an administrative role, including Centre Manager responsibilities.
Strong organizational and time management skills.
Excellent communication and interpersonal abilities.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in MS Office and other relevant software.
Knowledge of educational principles, teaching methodologies, and student management techniques.
Commitment to providing high-quality educational services and fostering a positive learning environment.
Benefits:
Health insurance: We provide comprehensive health insurance coverage to ensure the well-being of our employees and their families.
Professional development opportunities: We support employee growth and development through training programs, workshops, and educational opportunities to enhance skills and advance careers.
Competitive salary: We offer a competitive salary package to attract top talent and reward employees for their contributions.
Flexible work arrangements: We offer flexible work arrangements, including remote work options and flexible hours, to accommodate individual needs and promote work-life balance.
Employee discounts: We provide discounts on tuition fees for employees and their immediate family members enrolled in our tuition center programs.
Performance bonuses: We offer performance-based bonuses or incentives to recognize and reward employees for their hard work, dedication, and achievements.
Employee recognition programs: We have employee recognition programs in place to acknowledge and celebrate outstanding performance, contributions, and milestones.
Social events and team-building activities: We organize social events, team-building activities, and company outings to foster a positive work culture, strengthen team relationships, and boost morale.
How to Apply:
If you are keen, please fill in this short form and shortlisted candidates will be asked for a Zoom interview.
https://tinyurl.com/TuitionCentreJobRegistration
We thank all applicants for their interest in joining our team. Only those selected for an interview will be contacted.