Total 3,985 Manager job vacancies in d10 ardmore bukit timah holland road tanglin

Job Summary:

The Assistant Manager/Manager at St Luke's Community Wound Centre & Academy in St Luke's Hospital is pivotal in assessing the industry landscape to forge new and strengthen existing strategic partnerships, managing the department's day-to-day operations and administrative processes. The candidate will manage and work collaboratively with internal and external stakeholders on various projects and drive the implementation of multiple policies, risk mitigation controls and new initiatives.

Responsibilities and Duties:

· Oversee and coordinate the day-to-day operations of the wound centre and academy.

· Track and monitor the department's revenue vs expenditure to ensure proper resource allocation and sustainability.

· Identify opportunities for process improvement and efficiency enhancement within the department. Implement initiatives to streamline workflows, reduce operational costs, and enhance overall performance.

· Conference and Event Planning: Plan, organise, and execute conferences, workshops, seminars, and other educational events hosted by the centre and academy. Coordinate logistics, including venue selection, catering, audiovisual setup, registration, and participant accommodations.

· Support excellence award (Educator/Mentor) programme annually.

· Manage resources effectively, including equipment, supplies, and budget allocation, to ensure optimal use and cost-effectiveness.

· Serve as the primary point of contact for internal and external stakeholders, including healthcare providers, vendors, and regulatory agencies. Communicate effectively to address inquiries, resolve issues, and foster positive relationships.

· Manage automation and data management processes

· Monitor the performance of the department's services based on feedback and performance standards.

· Manage teams in staffing coverage and staff professional development.

· Work with Marcomm to execute or curate necessary content for marketing strategy to promote Wound Centre & Academy.

· Identify potential investors and partners and grant opportunities to support our services, research, or innovation.

· Initiate networking and manage building and establishing sustainable and collaborative partnerships with external stakeholders. E.g., corporations, higher educational institutions, community partners, healthcare institutions, government agencies or research institutions

Job Requirements:

· A minimum Bachelor's degree in any field

· Minimum of 5 years of experience in administration, with a focus on operations management.

· Strong leadership and managerial skills, with the ability to motivate and inspire a diverse team.

· Proficient in MS Office applications, data management & analytical skills

· Good organisation and coordination skills

· Growth mindset with a passion for innovation

· Able to support the main functions of the Wound Centre/Academy in three main areas: Education, Research and Innovation

Role:IVVQ Manager

JD:

Description:

Main Tasks & Responsibilities:
- Defines Integration strategy, establishes requirements related to IVV activities and performs associated cost estimate and schedule
- Ensure Solution Integration is performed by team.
- Propose IVV scenarios and guaranties their implementation.
- Coordinates IVVQ activities, establishes priorities and integration logical diagrams, conducts tests in factory and on site, supports acceptance as well as commissioning, analyses results and transmits them to development teams.
- Provide associated documentation, according to internal process.

Essential Requirements:
- Degree in Computer Science, Information Technology, Electronics Engineering or related discipline
- Experience working within a Systems Engineering lifecycle
- Minimum of 10 years’ experience in a Senior Engineering role
- Experience in managing multi-disciplinary teams
- Experience in IT/security/C2/defence related projects from a Systems Engineering perspective
- Good knowledge on how large projects are managed
- Strong oral and written communications skills
- Strong liaison and stakeholders management skills
- Strong motivation to be involved in all phases of a project life cycle, from bids to project completion

MITS Asia is looking for a highly qualified and experienced tennis coach to work on a full time basis. The applicant must be a good communicator with high standard of English to ensure effective and clear communication with players and have had extensive international playing experience.

Applicant must have:

- Extensive playing experience

- Coaching experience in a school/club/ private condo environment

- Ability to administer and create programs for all standards and ages

- Very good communication skills

- Ability to hit with internationally ranked juniors

- At least 5 years experience Developing and building school program

- Be passionate about the game

- Dedicated to your tennis coaching career, actively looking to seek and update credentials and knowledge of the game - Committed to your students enjoyment, improvement and success

- Must be motivated, professional, have a high work ethic and be committed to personal fitness

- Have at least 3 years experience working with elite international junior players on the ITF junior circuit.

- Must be a fully qualified tennis coach with internationally recognised coaching certificates

- Ability to teach a wide variety of playing standards, people and age groups

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer servic

Job Description & Requirements

You will be reporting to the GM, responsible to manage all F&B day-to-day operations within budget guidelines. Maximize sales & revenue through customer satisfaction and employee engagement.

Responsibilities :

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Lead, training and motivating staff. Emphasis on life-long learning and teamwork within and across departments
• emphasize and comply with all food, health and safety regulations
• Ensure all food outlets are managed well by the respective team members.
• Reinforce with all outlet managers a flexible work force arrangement on multi-skilling and multi-tasking to ensure maximization of resource allocation.
• Analyze daily revenue and monitor upselling strategies and recommend innovative promotions to achieve profit.
• Create and execute marketing strategies, promotions, events to attract and retain patrons to optimize revenue and profits.
• Perform tasks that are assigned by the immediate superior

Requirements :

• Minimum a Diploma, Advance Diploma in F&B Services Management/Hospitality Management or equivalent
• At least with 5 years relevant experience in the hospitality field
• Strong communication and leadership skills
• Working knowledge of various computer software programs such as MS Office, POS.
• Posses a certificate of FSMS will be an added advantage
• Results oriented and service-mindset

Only Singaporeans may apply

We regret that only short listed candidates will be notified.

My client is a well-established professional services firm in Singapore, with a reputable and strong-standing international presence. The finance team has a track record of offering opportunities for personal development and growth. They are hiring a FP&A Manager for their Singapore office.


Reporting directly to the regional CFO, you will drive the financial performance, managing investment planning and budgets, leading working capital management efforts, and monitoring profitability and trends. You will also work on client initiatives, conduct sophisticated data analysis for insights, and supporting the team at regional and local levels.



Requirements:

• At least Degree in Accounting/ Certified Accountant or any relevant accounting qualification
• 5-8 years of relevant experience in professional services firm

If you would like to be considered for this opportunity, please forward a copy of your full CV to [email protected] and attn it to Joey Chen (R1878026)



Shortlisted candidates will be notified.



www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117



*LI-AF

Responsibilities

· Selling travel packages.

· Planning itineraries.

· Must be creative in creating exciting packages.

· Organizing, planning and conducting travel and tours for groups or individuals.

· Make sure that the travel runs smoothly from venue to venue without any issue.

· Must be able to do online booking and have a good relationship with Airlines

· Required to confirm reservations and show times, and deal with venue managers, ticket agents and promoters.

· Manage the schedules of the travel group

· Planning and disseminating in-depth itineraries.

· Booking flight reservations, transport, accommodation, and adjacent services.

· Directing visa application processes.

· Collaborating with marketing, government agencies, and venue operations teams.

· Managing allotted finances.

· Assist in other admin and general sales duties

· Must be able to do online booking and have a good relationship with Airlines

· Must be able to update website

Requirements

· Min 5 years relevant working experience in travel agency doing travel management

· Eloquent in spoken and written English and Malay

· Proficient in a third language will be an added advantage

· Proficient in MS Word, Excel, Powerpoint

· Meticulous and keen in details

· Able to work independently and as part of a team

Basic salary up to $4,000 depending on qualification and experience

Working Hours:

Mon to Fri 9.30am to 6.00pm

Sat 9.30am to 3.00pm

For more information please visit https://www.shahidahtravel.com/

NO RECRUITMENT AGENCIES

Job Descriptions:·

Participate in IT outsourcing risk management, lead IT outsourcing risk assessment, participate in due diligence and annual inspections of IT outsourcing vendors, participate in verification of the implementation of IT risk management and control measures of outsourcing vendors, and other IT outsourcing management work.·

Regularly organize and carry out inspections of the first line of defense, make inspection plans, scope and approaches for the first line of defense, and follow up with relevant departments or teams to complete the rectification of inspection problems.·

Take the lead in response of gap analysis and other regulatory requirements, verify the implementation of regulatory compliance requirements, and ensure compliance of the branch's IT risk work.· Participate in the assessment and mitigation of IT risks and vulnerabilities, and monitor the completion of the mitigating of risk vulnerabilities timely.

Participate in the assessment of local regulatory and head office IT risk alerts, and follow up with relevant teams to complete risk mitigation work according to requirements.· Improve the IT risk identification and assessment working mechanisms and methods, and organize relevant teams to carry out IT risk identification and assessment work.·

Participate in the construction and organization promotion of IT risk quantification indicator system and other management tools , improve the use of IT risk monitoring platforms, cooperate with the second and third line of defense departments to carry out risk and internal control management work ; organize risk assessment matrix, RACA , KRI , LDC and other assessment work.·

Organize and complete the data collection, review and submission of the IT risk quantitative indicator system of the head office.· Develop branch-level IT risk safety training plans and organize their implementation.· Participate in completing other tasks assigned by superiors and the head office.

Job Requirements:

Able to communication effectively both written and spoken in English & Chinese with internal/external stakeholders and HQ.
Open to candidates with interests in IT risk, IT governance, IT audit, IT regulatory compliance who are keen to explore a career in IT risk management.
Knowledge of regulatory requirements and industry practices (e.g. MAS TRM Guidelines, MAS Cyber Hygiene, ISO27001 etc.)
Attention to details, with the ability to thoroughly and accurately review IT policies, process, reporting and audit responses.
Bachelor's degree or above in IT relevant majors.
Relevant professional qualifications and certificates will be a plus.

Company information

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Oversee daily operations of the Finance Department for Singapore and Malaysia

· Assist in managing cash flow

· Manage full set of accounts

· Review accounts payable entries and approve payments and reimbursements

· Monitor accounts receivable aging and ensure timely collections

· Prepare monthly management reports promptly

· Develop yearly forecasts and budgets

· Calculate monthly payroll and staff performance

· Review and file GST returns and SST returns

· Apply the business grant from government

· Prepare tax and audit schedules for specific accounts

· Coordinate with external auditors and insurance agents for annual audits and insurance renewals

· Perform any assigned ad-hoc duties

Requirements:

· Degree in Accountancy and/or professional qualification.

· At least 5-7 years of experience with 3 years in managerial experience.

· Candidate with experience in supporting and leading system implementation is advantageous.

· Strong communication and interpersonal skills.

· Strong in Microsoft Office application skills, Excel, PowerPoint, Word

· Independent and able to work as a team player.

About Client

Award-winning international global payment solutions provider (FinTech). Headquartered in Singapore and with offices across 5 different countries, the client focuses on enabling seamless cross-border payments (B2B, B2C) by utilizing advanced technologies such as AI, blockchain and data analytics. Backed by a commitment to compliance, security and customer satisfaction, my client aims to create efficient and seamless global payment solutions.

Responsibilities

Network Infrastructure Management:

• Design, implement, and maintain the organization's network infrastructure.
• Configure and optimize network components, including routers, switches, and servers.
• Ensure the reliability and availability of network services.

Firewall Management:

• Configure and manage firewalls to control and secure network traffic.
• Implement and update firewall policies based on security requirements.
• Conduct periodic reviews of firewall rules to ensure optimal protection.

Network Security:

• Implement and enforce security measures to protect the network from unauthorized access and cyber threats.
• Monitor network traffic for unusual activities and take appropriate actions to mitigate security risks.
• Collaborate with the security team to implement and update security policies.

Vendor Management:

• Collaborate with vendors to procure network equipment and services.
• Evaluate vendor products and solutions to meet organizational needs.
• Manage relationships with network service providers.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

Overview:

We are seeking a result-driven and experienced professional to join our team as the Head of Leasing for City Hall Square (https://www.parkhotelgroup.com/singapore/grand-park-city-hall/city-hall-square/). This key leadership role will oversee all leasing activities and collaborate closely with industry players to optimize tenancy mix to creating a unique lifestyle destination in the city.

Job Responsibilities:

• Develop and execute comprehensive leasing strategies to attract and retain high-quality tenants, aligning with the overall vision of City Hall Square.
• Identify opportunities for tenant diversification and optimize the tenancy mix to maximize revenue and foot traffic.
• Lead lease negotiations and ensure favourable terms for both the mall and tenants.
• Cultivate strong relationships with existing and prospective tenants, addressing inquiries and concerns promptly and professionally.
• Conduct market research to stay informed of retail trends, competitor activity, and consumer preferences.
• Oversee the preparation and execution of lease documents, ensuring accuracy and compliance with legal and regulatory requirements.

Job Criteria:

• Bachelor's degree in Business Administration, Real Estate, or related field. Master's degree will be an advantage.
• 5+ years of experience in leasing or related roles within the retail real estate industry.
• Proven track record of success in leasing negotiations, tenant relations, and strategic planning.
• Excellent communication, negotiation, and interpersonal skills.

Big Data Exchange (BDX) is a leading Pan Asian hybrid, hyperscale and edge solutions provider with assets located in Hong Kong, Singapore, Guangzhou, Nanjing, Indonesia and expanding footprints in SEA regions.

Our hybrid ecosystem provides colocation, Enterprise Services, private cloud services, disaster recovery services, and interconnect solutions across cloud service providers, telcos, internet exchanges and major data centers.

We power digital transformations and sustainability as part of our core values to provide mission-critical infrastructure for Enterprise IT workloads. To find out more, please visit www.BDxworld.com

Duties

• Oversee all aspects of the data center's critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
• Work Closely with the leadership team to ensure all out operations are standardized across site.
• Work closely with the leadership team to ensure PUE optimization programs are planned and executed to improve efficiency.
• Manage teams of 24x7 engineers and technicians.
• Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Engage in improvement projects, often requiring reaching out to a variety of internal and external support teams, and drive them from conception to completion.
• Act as an escalation point for Data Center facilities related issues / failures including responding to out-of-hours emergency calls.
• Overall site capacity management.
• Participates as part of the new facility/infrastructure design team.
• Incident Management including but not limited to communicating and coordinating activities and on-site staff during a complex customer-impacting incidents, drive root cause analysis and provide a clear direction and, drives approval for incident resolution.
• Ensure all safety procedures are adhered to while performing work.

Requirement

• Bachelor’s degree or above in Engineering or related field.
• 10+ years in directly managing a data center or multiple data centers.
• Engineering background with focus on MEP systems.
• Managing full life cycle of Data Centre assets and have experience working with Engineering teams to replace/ refurbish Old Data Centre Assets within a ‘Live’ Data Centre environment.
• Executive mentality and EQ with ability to collaborate with various types of people- DC techs to C-level customers and everyone in between.
• Big-picture thinker with a growth mindset that truly believes in “innovate or become obsolete”.
• Tireless energy and positivity to recruit, motivate and create a high-performing teams.
• Fluent in English and Mandarin as you need to deal with Mandarin speaking personnel
• Exposure to Automation / IOT deployment or Smart Data Centre integration experience a plus.

Delegating responsibilities and supervising business operations

resolving conflicts or complaints from customers and employees

maintaining a clean tidy business ensuring that signage and displays are attractive

ensuring staff members follow company policies and procedure

other duties to ensure tha overall health and success of tha business

time and project management skills

commitment to providing exceptional services to customers and support to staff members

We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of professionals. Join our team and we’ll be able to strive towards success together!

Job Description

• Produce all items relating to the menu to the establishment standards to satisfy customers' expectations.
• Determine production schedules and staff requirements necessary to ensure timely delivery of services.
• Inspect supplies, equipment, and work areas to ensure conformance to establish standard.
• Monitor sanitation practices to ensure that employees follow standards and regulations.
• Ensure all portion controls are strictly adhered to.
• Ensure the highest standard of food production and presentation at all times as per standard of performance manual and recipes.
• Ensure work surfaces, refrigeration, stores are cleaned and sanitised before end of shift.
• Ensure a high standard of personal appearance at all times, including the wearing of the correct protective clothing as laid down in the codes of practice.
• Ensure the kitchen is secure, clean and safe before going off shift.
• Collaborate with other personnel to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely number of customers.
• Supervise and coordinate activities of cooks and workers engaged in food preparation.
• Coordinate planning, budgeting, and purchasing for all the food operations within establishments.
• Perform miscellaneous job-related duties as assigned.

Job Requirement

• Possess good hygiene and personal grooming standards
• Able to work in a fast-paced environment
• Able to work split shifts

Job Descriptions

# Operational Management:

• Oversee day-to-day restaurant operations, including opening and closing procedures.
• Monitor and maintain food quality, presentation, and consistency to meet or exceed guest expectations.
• Manage inventory, ordering, and stock control to ensure adequate supplies and minimize wastage.
• Ensure cleanliness, organization, and safety standards are upheld throughout the restaurant.

# Staff Leadership and Development:

• Recruit, train, schedule, and supervise front-of-house and back-of-house staff.
• Foster a positive work environment, promote teamwork, and provide coaching and feedback to enhance employee performance.
• Address staff conflicts and performance issues, taking appropriate disciplinary actions when necessary.
• Develop and implement training programs to improve staff skills and knowledge.

# Customer Service:

• Interact with guests, handle complaints, and ensure a high level of customer satisfaction.
• Monitor guest feedback and reviews, making necessary adjustments to enhance the dining experience.

# Financial Management:

• Develop and manage budgets, track expenses, and ensure financial targets are met.
• Analyse sales data, trends, and financial reports to make informed decisions that drive profitability.
• Control costs by optimizing inventory, labour, and operational efficiency.

# Marketing and Promotion:

• Develop and implement promotions, events, and marketing strategies to attract and retain customers.
• Utilize social media and other platforms to engage with customers and promote the restaurant's offerings.

Job Requirements

• 3 year of experience in simillar position
• Proven experience as a Restaurant Manager or in a similar role within the food and beverage industry.
• Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.
• Excellent communication skills.
• Proficiency in restaurant management software and point-of-sale systems.
• Solid understanding of financial management, including budgeting and cost control.
• Knowledge of food safety and hygiene standards.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

The Manager reports to the Assistant Director, Procurement, to support the implementation of E-procurement strategies and support purchasing activities for projects and departments within SUSS.

Job Description:

1. Implementation of an Electronic Procurement System :

Support the Assistant Director in setting up the e-procurement system to facilitate University-wide purposes:

• To assist in the project management for the project from procurement, design, conduct testing & commissioning and implementation of the system alongside the IT and Finance teams and the appointed supplier.
• Develop change management and communications plan with training programme for end users
• Manage Supplier onboarding programme to the system.
• Oversee all enhancement or changes require for the system

2. Procurement Operations :

The Manager will partner with designated departments in SUSS to deliver a full spectrum of procurement activities to meet the dynamic needs of the businesses:

• Provide end-to-end support, advice and training on procurement policy and procedures
• Review and process tender documents to ensure full compliance to the procurement policies.
• Ensure that tender bids are evaluated fairly, review the recommendation reports for approval.
• To support the implementation of a e-procurement training programme for users.
• Pro-actively engage business stakeholders to identify sourcing and saving opportunities to leverage spend across the University
• Conduct market scanning to identify potential suppliers for the University's purchases.
• To improve procurement and spend reporting through data analytics
• Review processes and procedures and implement improvements to enhance efficiency
• Assist in the preparation of reports and schedules for audits.
• Any other ad-hoc duties assigned by Management or Department

Job Requirements:

• Minimally a Bachelor degree with a minimum 8-10 years.
• Experience in establishing and managing any e-procurement systems and using appropriate tools and techniques for analysis will be an advantage.
• Familiarity with S4 HANA Procurement module will be preferred
• A resourceful team player and leader with a lot of initiative and an ability to work independently.
• Process strong analytical skills, meticulous with high level of integrity.
• Effective interpersonal skills with excellent command of written and spoken English
• Familiar with most Microsoft Office applications

Key tasks include:

- Overall in charge of site coordination.

- Liaising with the client, other construction professionals and, sometimes, members of the public when require.

- Coordinating and supervising construction workers.

- Maintain and manage site storage areas for building materials and equipment.

- Planning ahead to prevent the problem on-site before it occurs, planning the delivery and storage of equipment and materials.

- Making safety inspections and ensuring construction site safety.

- Checking and preparing site reports, designs and drawings.

- Ensure progress of work is within budget and timelines as well as quality and safety objectives.

- Finding ways to prevent problems from happening and to solve any that crop up.

- Assessing and minimising risk.

- Writing reports and keeping on top of paperwork.

- Excellent organizational and time- management skills.

- Outstanding communications and negotiation skills.

As construction site managers work on site wherever that site is, be prepared to relocate or face a longer commute as and when required.

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

1. Trains, develops and motivatand culinary staff to meet and exceed established food preparation standards on a consistent basis.
2. Teaches preparation according to well defined recipes anad follows up and discusses ways of constantly improving the cuisine at the restuarant.
3. Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.
4. Should be able to provide direction for all day-to-day operations in the kitchen.
5. Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps
6. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
7. Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.
8. Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.
9. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
10. Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.
11. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
12. Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.
13. Determines how food should be presented, and create decorative food displays.
14. Recognizes superior quality products, presentations and flavour.
15. Ensures compliance with food handling and sanitation standards.
16. Follows proper handling and right temperature of all food products.
17. Ensures all equipment in the kitchen is properly maintained and in working order
18. Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.
19. Ensure proper grooming and hygiene standards for all kitchen staffs.
20. Ensures all kitchen employees maintain required food handling and sanitation certifications.
21. Ensure proper purchasing, receiving and food storage standards in the kitchen.
22. Interacts with guests to obtain feedback on food quality, presentation and service levels.
23. Actively responds to and handles guest problems and complaints.
24. Maintain Quality levels of receiving, storage, production and presentation of food.
25. Ensure sufficient staffing levels are scheduled to accommodate business demands.
26. Follows and enforces all applicable safety procedures specified for kitchen and food servers.
27. Discuss daily food cost reports with key kitchen and F&B team members.
28. Review weekly and monthly schedules to meet forecast and budget.
29. Frequently review finished products for quality and presentation before the orders are send to guest.
30. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.anning and directing the food preparation of the kitchen.

Job Overview:

We are seeking a dynamic and driven Client Centric Service Manager to lead our organization in enhancing our service delivery. The responsibilities include fostering a client-focused culture, ensuring that all teams place clients at the core in the design of our programmes and services, and implementing effective client-centric training programmes and sustainable client feedback systems, to achieve high levels of positive client experience and satisfaction across all services.

Key Responsibilities:

1. Operationalizing Client-Centric Initiatives:

• Work with all THK services to promote a client centric mindset and approach across all departments.
• Collaborate with all service units to enhance client centric practice, building from and not limited by the respective service models, and anticipating and meeting future needs.
• Foster a team-oriented environment that encourages cross-functional cooperation to prioritize client satisfaction.
• Co-lead efforts in client journey process mapping, service blueprint development and implementation of plans and strategies to enhance service delivery and client satisfaction.

2. Establishing Client Feedback Systems:

• Establish and manage effective and sustainable client feedback systems to gather insights and measure client satisfaction.
• Collaborate with all THK service units to ensure timely follow up on client concerns to deliver exceptional service
• Analyze feedback data to identify trends, areas of improvement, and opportunities for enhancing the client experience.
• Support service units in pre-empting and managing complex client feedback and lapses in service to ensure swift service recovery and client satisfaction

3. Empowering the THK team in Client Centric Service

• Co-design and facilitate fundamental client centric service training module for all THK staff
• Work with HR department to curate and provide ongoing trainings to keep staff updated on industry trends and best practices in client service.

4. Establishing Performance Metrics:

• Work with service units to define and track key performance indicators (KPIs) related to client satisfaction and service delivery.
• Regularly report on performance metrics to senior management, highlighting achievements, areas for improvement and recommendations for service improvement.

5. Continuous Improvement:

• Lead initiatives for continuous improvement in service delivery based on client feedback and industry benchmarks.
• Implement innovative strategies to enhance overall client experience.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications or a related field. Master’s degree is a plus.
• At least 5 years of experience in client service and/or service quality positions, with a focus on driving client satisfaction.
• Work experience in transformation or driving of customer experience initiatives or work experience in healthcare/social service sector would be an added advantage.

Attributes and Competencies

• Client-focused mindset with a passion for delivering exceptional service.
• Strategic thinker with the ability to enhance client centric service initiatives to meet overall company strategic goals.
• Well-organised, meticulous, and resourceful with the ability to multi-task in a fast-paced environment.
• Analytical mindset with the ability to interpret data and implement data-driven strategies.
• Strong leadership skills with the ability to think strategically, influence and inspire cross-functional teams.
• Excellent communication, interpersonal and networking skills.
• Demonstrates excellent facilitation and presentation skills.
• Independent worker, yet collaborative and able to work effectively in a team environment.
• Able to work under pressure and excels in organisational and time management skills

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Job Overview:

We are seeking a dynamic and driven Client Centric Service Manager to lead our organization in enhancing our service delivery. The responsibilities include fostering a client-focused culture, ensuring that all teams place clients at the core in the design of our programmes and services, and implementing effective client-centric training programmes and sustainable client feedback systems, to achieve high levels of positive client experience and satisfaction across all services.

Key Responsibilities:

1. Operationalizing Client-Centric Initiatives:

• Work with all THK services to promote a client centric mindset and approach across all departments.
• Collaborate with all service units to enhance client centric practice, building from and not limited by the respective service models, and anticipating and meeting future needs.
• Foster a team-oriented environment that encourages cross-functional cooperation to prioritize client satisfaction.
• Co-lead efforts in client journey process mapping, service blueprint development and implementation of plans and strategies to enhance service delivery and client satisfaction.

1. Establishing Client Feedback Systems:

• Establish and manage effective and sustainable client feedback systems to gather insights and measure client satisfaction.
• Collaborate with all THK service units to ensure timely follow up on client concerns to deliver exceptional service
• Analyze feedback data to identify trends, areas of improvement, and opportunities for enhancing the client experience.
• Support service units in pre-empting and managing complex client feedback and lapses in service to ensure swift service recovery and client satisfaction

1. Empowering the THK team in Client Centric Service

• Co-design and facilitate fundamental client centric service training module for all THK staff
• Work with HR department to curate and provide ongoing trainings to keep staff updated on industry trends and best practices in client service.

1. Establishing Performance Metrics:

• Work with service units to define and track key performance indicators (KPIs) related to client satisfaction and service delivery.
• Regularly report on performance metrics to senior management, highlighting achievements, areas for improvement and recommendations for service improvement.

1. Continuous Improvement:

• Lead initiatives for continuous improvement in service delivery based on client feedback and industry benchmarks.
• Implement innovative strategies to enhance overall client experience.

• Bachelor's degree in Business Administration, Marketing, Communications or a related field. Master's degree is a plus.
• At least 5 years of experience in client service and/or service quality positions, with a focus on driving client satisfaction.
• Work experience in transformation or driving of customer experience initiatives or work experience in healthcare/social service sector would be an added advantage.

Attributes and Competencies

• Client-focused mindset with a passion for delivering exceptional service.
• Strategic thinker with the ability to enhance client centric service initiatives to meet overall company strategic goals.
• Well-organised, meticulous, and resourceful with the ability to multi-task in a fast-paced environment.
• Analytical mindset with the ability to interpret data and implement data-driven strategies.
• Strong leadership skills with the ability to think strategically, influence and inspire cross-functional teams.
• Excellent communication, interpersonal and networking skills.
• Demonstrates excellent facilitation and presentation skills.
• Independent worker, yet collaborative and able to work effectively in a team environment.
• Able to work under pressure and excels in organisational and time management skills

SCOPE

Reporting to the General Manager, this position is responsible for managing all local computer and audio-visual technology and services in the Hotel which can include, but is not limited to: networks, hardware, operating systems, anti-virus, internet access and all related systems, office automation and email systems, departmental systems for front office, back office, sales & catering, personnel, spa, and other network based software supporting these systems; network security and compliance; where not the responsibility of the Engineering department, cabling, access control system, voice and guest technologies.

OVERALL OBJECTIVES

• Ensure that hotel network, systems and data is secured from unwanted intrusion and in line with stated company standards and rules and regulations given by law.
• Ensure that IT & AV contingency systems for all key business areas are in proper working order and that staff are trained in the switching to, and use of, these contingency systems.
• Ensure that the IT organizational requirements for legal, data protection and PCI compliance are in place.
• First point of contact for all IT & AV related issues within the hotel.
• Solve technical or operational problems as reported by the users.
• Ensure that equipment is in proper working order and application performance is optimized
• Ensure that all 24/7 systems (i.e. front office, point of sale, email and internet) are monitored and that technical service is available any time.
• Ensure that backups are performed and checked on a regular basis.
• Update all computer systems with the latest security patches to minimize internal and external access security risks.
• To train end users for correct usage of IT systems and equipment, and provide confidence for daily operational needs.
• Other ad-hoc duties as assigned

REQUIREMENTS

• Diploma or Degree in IT Administration, Information Systems or equivalent, with at least 5 years of relevant IT & AV experience, preferably in the hotel industry.
• Experience with hotel applications such as Opera, Fidelio and Micros preferred
• Organized, analytical, resourceful, meticulous and confident
• Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Good interpersonal and communication skills
• Able to work shifts/weekends as required

SCOPE

The incumbent is responsible for achieving hotel targets by optimising revenue through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus revenue goals.

OVERALL OBJECTIVES

• Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximisation, achievement of personal targets and increasing fair market share versus competitor set
• To focus on lead generation through sales calls, conducting site inspections, entertainment of clients and prospecting new accounts
• To actively secure groups to form part of the hotel base occupancy, and focus on group conversion through timely follow through of prospect and tentative bookings in the assigned markets
• Attend trade shows, sales blitz, workshops etc. in the assigned markets
• To implement all sales related activities such as planning, monitoring and measuring all customers within the defined territory
• Other ad-hoc duties as assigned according to needs of business and hotel

REQUIREMENTS

• Minimum of 3 years’ experience in a similar capacity
• Degree in Business Administration, Marketing, Hotel Management or a Diploma in Hotel Management with 5 years’ experience in a similar capacity
• Has excellent written and spoken communication skills
• Possesses professional disposition with excellent communication and interpersonal skills