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Are you a strategically minded Operations Manager with extensive experience in the world of payments looking for their next challenge?

Thredd is looking for a Senior Operations Manager to join us here in our Singapore office.

In this pivotal role, you will spearhead the assurance of top-tier customer service for all clientele within the APAC region once they are seamlessly integrated into the platform. Your responsibilities will encompass engaging directly with customers in the APAC locale, adeptly resolving inquiries, and serving as the operational escalation point for the region.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide. So, a deep understanding of the payments ecosystem is key for this role.

This role is integral to the success of the Operations team. Your focus will be on delivering service excellence, all the while maintaining a keen eye on operational efficiency and fostering strategic growth initiatives. Join a team where professionalism meets operational prowess, and where your commitment to exceptional service will play a critical role in our ongoing success within the dynamic APAC market.

If this sounds like an exciting opportunity, apply today and help us weave payments magic!

What you’ll do

· Manage stakeholder relationships within the APAC region, building trust and confidence among customers and internal teams

· Serve as the primary liaison and subject matter expert for all operational and implementational support related to the technology platform within the APAC region, ensuring seamless integration and functionality for all stakeholders. This will include:

· Proactive identification and resolution of customer impacting issues

· Single point of accountability providing end to end ownership to drive successful and timely customer focussed outcomes

· Having a detailed understanding of the customer’s business with Thredd (products, customer journeys, volumes) and needs

· Spearhead the development and execution of robust operational strategies to support and optimize the technology platform, working closely with cross-functional teams to address technical challenges and enhance overall system performance.

· Ensuring the Customer Care global standards and processes are followed when delivering support and service to customers

· Mentoring and developing the Customer Care team supporting APAC customers, delivering continuous improvement and paths to resolution

· Being an escalation point or thought partner in the resolution of issues

· Working with external and internal stakeholders to ensure expectations are being managed

· Understanding, following and adhering to defined incident management procedures and communication plans. Contributing to continuous improvement of Thredd’s Incident Management process

· Appropriate escalation of issues, providing clear and factual information, communicating with the necessary teams

· Drive regional operational initiatives focused on enhancing efficiency, self-reliance, and sustainability

· Collaborate closely with other departments such as Technology and Product to align technology platforms with operational needs, ensuring seamless integration and efficiency

What you’ll need

· Experience in Payments processor

· Experience in an Operational Leadership role

· Experience in managing a Service Operations function

· Experience in overseeing, monitoring and supporting a 24/7/365 production environment

· Experience working in a high-octane environment where client service has a direct impact on the bottom line

· Knowledge of the payments ecosystem

· Understanding of platform timeouts

· Experience in managing a Service Operations function

· Experience in overseeing, monitoring and supporting a 24/7/365 production environment

· End to end payments industry knowledge

· Excellent verbal and written communication skills

· Able to think and execute strategically

· Ability to perform well both within a geographically disparate team and autonomously

· Ability to adapt and pivot to demands/change

· Highly motivated individual who can work independently, under pressure and proactively in a fast paced, stretching environment

· Ability to multi-task and prioritise with a strong sense of urgency and efficiency in completing deliverables

· Creative problem resolution, adept at multi-tasking

· Partner effectively with technical and non-technical colleagues and client contacts at all levels

· Experience utilising systems like JIRA, Confluence, SharePoint

A bit about us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for

the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

Other

This role is a hybrid role with 50% of the time in the Singapore office.

Thredd operates in a secure environment and all candidates will be Credit and Background checked to the extent permitted by law.

Only direct applicants will be considered for this role, we do not accept applications from recruitment agencies.

Our client is seeking an experienced and dynamic Director of Customer Service to lead our customer support team, ensuring exceptional service and satisfaction for their crypto users. The potential candidate will be required to relocate to Dubai and an excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders.

Responsibilities

Team Leadership:

Lead, inspire, and manage a high-performing customer service team. Foster a positive and customer-centric culture within the department.

Service Excellence:

Establish and uphold high standards for customer service, ensuring timely and accurate resolution of customer inquiries and issues.

Implement best practices to enhance the overall customer experience.

Strategic Planning:

Develop and implement strategies to optimize customer service operations in alignment with business goals.

Contribute to the development of customer-centric policies and procedures.

Customer Advocacy:

Advocate for customer needs and feedback within the organization.

Collaborate with other departments to drive improvements based on customer insights.

Quality Assurance:

Implement quality assurance processes to monitor and evaluate customer interactions.

Provide regular feedback and coaching to customer service representatives.

Technology Integration:

Collaborate with the technology team to implement and optimize customer service platforms, chatbots, and other support tools.

Stay informed about industry trends in customer service technology.

Training and Development:

Develop and deliver training programs for customer service representatives.

Ensure ongoing professional development to enhance team skills.

Metrics and Reporting:

Establish key performance indicators (KPIs) for the customer service team.

Monitor and analyze performance metrics, providing regular reports to senior management.

Crisis Management:

Develop and implement crisis management protocols for handling escalated customer issues.

Ensure effective communication during service outages or disruptions.

Customer Feedback and Surveys:

Implement customer feedback mechanisms, such as surveys and reviews, to gather insights for continuous improvement. Utilize feedback to drive strategic decisions and enhance customer satisfaction.

Qualifications:

• Proven 7+ experience in a leadership role within customer service, preferably in the crypto or fintech industry.
• Strong understanding of the crypto industry and digital financial services.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinker with the ability to align customer service efforts with overall business objectives.
• Familiarity with customer service technology and tools.
• Bachelor’s degree in Business, Marketing, or a related field.

Candidates interested in this role must be willing to relocate to Dubai. Candidates are required excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders

Please send your CV to [email protected] for consideration.

Responsibilities

· Supervise and handle general office administrative tasks to ensure smooth day-to-day operations.

· Lead a small team, efficiently delegate tasks, and cultivate a productive work environment.

· Manage office supplies, equipment, and upkeep of office condition and layout.

· Collaborate with IT, finance, and other departments to support office operations and projects, improving overall functionality.

· Assist the programme coordinators in timetabling.

· Assist the practicum coordinators with practicum workload.

· Manage staff training and associated development.

· Assist the Head with drafting various reports.

· Create and implement administrative policies and procedures to enhance operational efficiency.

· Control office expenditures, handle budgeting, and maintain financial record-keeping.

· Establish and maintain online office administrative and workflow platforms for optimal efficiency.

· Support the Head with developing research and scholarly initiatives.

· Perform other duties as determined by the Head.

Requirements

· A Bachelor’s Degree.

· At least Five years administrative and two years of administrative Manager experience, preferably in an educational institution.

· Strong verbal and written communication skills.

· Proficient in Microsoft Office Applications.

· Committed and with a positive learning attitude.

· Ability to multi-task and work within tight timelines.

OVERVIEW

As a Manager Solutions ( Presales ) Enablement Business Partner (EBP) for Salesforce field enablement, you will be responsible for establishing close business working relationship with the key solutions management stakeholders in ASEAN. You will also work closely with your region’s sales enablement business partner to align the enablement to the business goals and objectives.

By developing an agreed enablement plan with your stakeholders, you will drive various enablement program and activities by providing the parameter and intake ( including budgetary requirements ) to the APAC Sales Enablement Delivery team. As EBP, you will ensure that enablement provides an impact to achieve the prioritised business outcomes and goals as provided by the leadership teams. You are responsible for keeping progress and determine the key success criteria and how it may be tracked or measured in agreement with the stakeholders. The role will utilise your collaboration skills in ensuring that the success is driven by team effort with input from the various parts of the business.

The ideal candidate has a track record of managing medium to large projects, working in cross-functional project teams, documenting strong communication, and demonstrating organizational management.

PRIMARY RESPONSIBILITIES

• Partner with Solutions (Presales)and Specialists leaders to determine their requirements and facilitate enablement programs that will drive the business impact.
• Provide assessment and productivity metrics on competencies and skill gaps in up-levelling various capabilities in architectural, solutions/industry technical and professional skills.
• Develop an OU ( Operating Unit ) Solutions enablement plan ( quarterly ) for assignments ( programs or training ) for execution to the different Solutions roles that will align to their current skills to be more effective in customer engagements. This is also to be aligned with the OU’s sales enablement plan that maps to the OU’s priorities and strategies.
• Provide enablement collaboration to align Solutions enablement with Customer 360 Sales methodology across the delivery stages and have joint cross-functional enablement to encourage greater teamwork.
• Provide OU enablement plan that will land the global enablement initiatives in the region.
• Manage the regional calendar of Solutions Enablement events, on-demand modules and quarterly assignments to the learners.
• Collaborate with other enablement peers to increase synergies and develop best practices that will help provide more efficient and effective enablement results.
• Develop and implement field Solutions enablement strategy for certification and competencies - for example: Practitioner/Blackbelt, Peer Certifications, Salesforce and other industry certifications.
• Be the subject matter expert and act as trusted advisor to the SE leaders for their teams’s enablement.

PROFESSIONAL EXPERIENCE/SKILLS PREFERRED

• Experience in L&D, training, solutions pre-sales, sales process design or sales enablement
• Strong, detailed knowledge of software sales cycles, pre-sales, lead qualification, sales process, and coaching.
• Strong ability to represent concepts, as well as summarise and communicate complex ideas into curriculum with a sense of how sales professionals think, operate and absorb training.
• Get it done attitude with a strong sense of team spirit.
• Excellent attention to detail, oral, written and presentation skills, confident communicator with a flair for storytelling.
• Strategic thinker that can see the big picture, innovate and adapt to constant change.
• Knowledge of Salesforce product portfolio, sales process with keen understanding of product messaging and positioning in addition to overall industry knowledge is a must.
• Great interpersonal skills that span across various cultures and professional backgrounds. Ability to connect the dots organisationally, network effortlessly and influence various roles, levels and profiles to drive collaboration and program excellence.

About us

TRG Screen is a leading provider of enterprise subscription management solutions. We build market-leading software solutions for subscription spend and usage management to enable global enterprises to manage the full end-to-end life cycle of their market data, research, software licensing and other corporate expenses.

We are headquartered in New York, with global offices in Belfast, London, Netherlands, France, Germany, Singapore and more. We are an energetic, dynamic workforce that is collaborative with the singular goal of providing our 500+ clients in the financial, legal, and professional verticals the best possible experience with our products.

Job Description

Reporting to TRG Screen’s Global Head of Revenue Management, the candidate will be responsible for maintaining, developing, and expanding TRG Screen’s client relationships in the financial industry as well as managing and signing new clients in APAC and the Middle East. They will also manage and drive client engagement activities including annual User Groups, Marketing campaigns, as well as general support to the client during product implementation.

Responsibilities:

• Responsible for driving revenue growth in APAC and the Middle East and providing regular forecast updates to Exec team on existing client revenue growth and new business opportunities.
• Manage the contract renewal process and client retention strategy for the region.
• Act as the central coordination point and internal client advocate between Product Management, Customer Success, Development and Finance to drive client satisfaction, growth and retention.
• Demo TRG Screen products and services to prospects and existing clients to deliver on growth targets for recurring revenue.
• Develop strong proactive relationships with our clients by meeting with clients regularly, understanding their workflows and identifying possible solutions.
• Manage new business sales from lead generation through to contract signature, transitioning to providing client support during onboarding.
• Use a "medium-to-long range" planning horizon on sales strategy, ensuring that day-to-day tasks are being carried out effectively, while anticipating and planning for long-term growth.
• As an influential ambassador for TRG Screen, be personally active in the market and represent TRG Screen at important industry events and deliver advisory content for target communities.
• Meet with industry peers and develop partnership opportunities in the region.
• Work with Head of Marketing to design and implement marketing campaigns for the region.

Required Skills:

• Minimum of 8 years sales experience managing Fintech Sales across buy and sell side firms.
• High level of knowledge of role of financial information in the investment research and institutional investing processes
• Experience with market data management, licensing, or spend management
• Ability to work independently managing New business Sales and Client Renewals including contract negotiation and Security review processes.
• Professional communication skills internally and externally
• Experience with either FITS or INFOmatch Market Data Software
• Experience presenting to industry groups and with partnership development.

Business Development Manager

• Working Hours: Monday-Friday [8.30am - 5.45pm]
• Location: Kaki Bukit
• Salary: $6,000-$7,000

Requirements:

• Degree/Diplomas in Mechanical / Mechatronics Engineering
• Minimum 5 years of experience in Business development.
• Knowledge in Automation technology will be an added advantage.
• Regional travelling is expected

Jobs Scope:

• Contribute to achieve long term strategic plan of expansion into key markets.
• Work with Senior Management to develop the selection criteria & key negotiation terms for technology licensing, JV or other collaboration methods
• Identify the areas of opportunities and focus for products & services recommendation
• Identify potential new markets locally and abroad, and create a plan to enter the market.
• Develop and use knowledge of the markets to identify, develop and support the Company’s unique selling propositions and differentiators.
• Analysis of customer research, current market trend and conditions information.
• Research, find, build, develop and enhance new & existing relationships with key business consultant, government, industry association, academic institutions in related areas and turn into business opportunities.
• Identify opportunities for selling and distributing channels that will lead to increase business opportunities.
• Attend related activities, such as conference and seminars, and provide feedback and information on market trends.
• Planning and preparing presentations. Conduct information sessions and other presentations of events, products and services to enhance existing/new relationships.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Finance Manager

Salary Range: SGD9,000-9,500

You will be responsible for financial accounting, monitoring and reporting systems as well as effective working capital management to minimize cost and risk. Supporting business units in management reporting, financial analysis, forecasting, budgeting, reviewing operation performance and recommending improvements.

Accounting and tax reporting

• Timely and accurate submission of monthly financial & management accounts.
• Liaise with tax consultants on accurate and on-time preparation and submission of tax returns to the relevant authorities.
• Ensure that record keeping complies with legislative requirements.
• Liaise with external and internal auditors.

Financial controls

• Accounts receivable management, including credit control, timely collection and credit insurance to minimise bad debts.
• Accounts payable management and timely payment to suppliers.
• Accurate inventory costing and recording.
• Ensure compliance with Group Finance Policy.
• Recommend internal controls and processes which can enhance operational and financial efficiency.

Financial planning & analysis (FP&A)

• Analyse monthly actual performance compared to budget and reasons for variances.
• Assist in the annual budgeting process.

Treasury

• Liaise with bankers for utilisation of bank facilities.
• Effective cash flow management and minimise interest costs.

Business

• Provide regular updates on business performance.
• Support Business Heads in performance analysis and identify issues affecting achievement of business objectives.

People management

• Manage Finance team, including recruiting, dismissing, coaching, training, motivating and counselling the team.
• Enforce HR policies, procedures and practices to the team.
• Perform staff appraisal on each team member.

Qualifications & Requirements

• Master degree in Accountancy with a recognised accounting qualification such as Chartered Accountant or Certified Public Accountant.
• Have at least 8+ years of progressive experience in the finance & accounting functions in a mid­ sized corporation.
• Have at least 5+ years Big-Four accounting firm working experience.
• Good management skills and ability to lead by example.
• Solid technical knowhow.
• Hands-on and meticulous with an eye for details.
• Good interpersonal and communication skills.
• Passionate and results-driven.
• High level of integrity and dependability with a strong sense of urgency.
• Adaptability to constant changes.

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative, and responsive TAE sector. Innovation Centre (IC), a division under IAL, leads the learning innovation with and for the Training and Adult Education (TAE) sector through programmes and initiatives. The Centre’s objective is to advance the development, proliferation and adoption of proven innovative learning solutions. IC is made up of 3 teams – (i) Adoption and Acceleration, (ii) Exploration and Development and (iii) Innovation Support Services.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

Job Responsibilities

Reporting to the Principal Manager, Adoption and Acceleration, this position works with the various Programme Managers (PMs) in meeting the centre’s objectives to advance the development, proliferation, and adoption of proven innovative learning solutions. The appointee should be familiar with the innovation life cycle and management, possessing a strong business acumen and critical ability to fuse learning technology and pedagogical knowledge. The appointee should also be familiar with the training and adult education landscape and is adept at leveraging market and business-related research studies to meet the centre’s objectives.

Key activities related to these responsibilities include:
1. Work with PMs to strategise, develop and implement plans to proliferate adoption of proven learning innovations.
2. Contribute to developing new programmes and improving the centre’s programme(s).
3. Engage organisations to interest them in embarking on innovation efforts and onboard them by providing them with the necessary support and advise to help them achieve their innovation objectives.
4. Provide advisory services and support to organisations interested in adopting promising innovations and ensuring successful adoption(s).
5. Evaluate outcomes and impact at the end of individual projects.
6. Additional duties may be assigned, and functions may be modified, according to business needs and industry developments.

Requirements

• A master's or bachelor’s degree, preferably in the Social Sciences, innovation and/or business management, education technology, or learning sciences.
• Minimally 5-8 years of working experience, preferably in operationalising incubation or acceleration programmes, adult learning and training sectors, or a related role in business-related and market research, project and contract management. Any combination of these areas is a strong plus.
• Demonstrate the ability to work effectively with stakeholders, possessing strong communication skills (written and verbal) to engage and influence stakeholders of all levels of seniority.
• Possess prior experience in at least one of the areas of responsibilities listed above.
• Enjoy experimenting with ideas while managing risks and managing their potential impact on programmes, systems and processes
• Possess strong project management skills to meet agreed deliverables and desired outcomes.
• Posses tech and data savviness – familiar and comfortable with data visualisation and analytics tools (eg Excel, Tableau, PowerBI) with the ability to distil data into insights for decision making.
• Demonstrate strong systems thinking and problem-solving skills, with the ability to connect the dots to develop a deeper appreciation of current and emerging key issues and exercising good judgement to provide sound recommendations.
• Possess an ability to work independently and as a member of a team.
• Demonstrate an ability in meeting deadlines and delivering on KPIs.
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits (Dental, WFH Equipment, Gym Memberships, etc.)
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Finance Manager JD

Responsibilities:
To handle full set of accounts and reconciliation reports for the group and its entities;

• To handle and responsible for annual statutory audit, taxation matters
• Perform daily accounting routine functions;
• Support on cash flow management, intercompany transactions and settlement;
• Advise management on the organisation's exposure to risks and the involvement of financial institutions, money market instruments and treasury management functions where applicable
• Analyse and assess the impact of investment decisions on the financial position of the organisation
• Evaluate the effectiveness of the organisation's financial system and determine any areas of improvement
• Analyse vessel depreciation, profit and loss
• Oversee the preparation of the organisation's budget

Requirements:
Bachelor's Degree in Accounting or Finance, candidates with CPA / CA / ACCA is an advantage

At least 6 years of proven record as Finance Manager

Strong leadership experience in building and scaling teams

Highly motivated individual, independent and hands-on will be crucial

Confident communicator with the ability to work with diverse stakeholders with different cultural background

Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow

Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm

• Establish and articulate a concise product strategy and roadmap for credit and services offerings.
• Perform thorough market research to pinpoint potential opportunities and threats.
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements thereafter.

Requirements:

• Diploma and above
• At least 2 years of experience in project management and product development.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Keeping abreast with Goods and Services Tax (GST) requirements is a constant challenge for many businesses. KPMG Tax Services assists organisations with their tax compliance obligations and in enhancing their commercial value through tax planning, and incorporating tax strategies into an overall business strategy. KPMG’s services are designed to provide clients with innovative and yet effective approaches to their indirect tax challenges.

The role involves:

• Providing advice on the Singapore GST treatment of transactions and conducting GST health checks on the GST returns of businesses.
• Reviewing and providing advice on the GST compliance processes.
• Preparing and reviewing clients’ GST return worksheets and GST returns prior to submitting them to Inland Revenue Authority of Singapore (IRAS).
• Supporting consultancy in Singapore GST and assisting clients in making GST ruling applications to the IRAS.

The ideal candidate should possess:

• Possess a University degree and/or post-graduate qualification in Accounting, Finance, Business or Law.
• Possess a minimum of 7 years of relevant experience in the area of GST.
• Possessing an accreditation by SCTP will be an added advantage
• Have strong research and report writing skills and an analytical mind.
• Be outward-looking, people-oriented with great communication skills.
• Have leadership qualities and the ability to work effectively in a team.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Main Purpose of Job:

Oversight and continuous improvement of the operations team’s activities, focused on process and efficiency improvements, elimination of redundant or time-consuming processes, and thereby on improving and strengthening the team’s performance and value-add as internal service providers to the Asia and Middle East Partnership and their clients.

Key Responsibilities of the Job:

· Focus on team development and fostering a collaborative, supportive environment that results in higher retention and clearer promotion pathways for its members

· Monitor and review the operations and processes of the Business Support team to ensure that primary activities (e.g. turnaround of documentation, iterations between the Sales team, data entry into different systems) are outcome-focused and value adding to the business and Partnership

· Liaise with external parties / Admin Centres (esp. SS&C but including SJP Group) to identify, mitigate and avoid problems in processing client investment and de-investment at every stage of the process

· Drive changes and improvements in the Client Experience through identifying redundant activities or data that slow the documentation, onboarding and change-making processes

· Improve data archiving and security, in particular in light of sensitive client information and changes in data protection environment, but also including team process documentation and access to internal resources

· Support Partner communications, escalations and special case handling

· Building a reporting structure that analysis data to support improvement initiatives, educational advice and support to the team and wider Partnership

· Drive improvements in team outputs and reports, including but not limited to, those which are used for generating regulatory or statutory reports

· Lead generation of process flow summaries, illustrative examples, FAQs or other materials that will assist the Partnership in understanding and participating more accurately in the client servicing cycle

Marsh Asia is seeking suitably experienced and qualified senior executives to bring their insights and knowledge to an increasingly key sector in the region.

Mining Industry Leader, Asia

What can you expect?

The Mining Industry Leader is expected to lead, develop and drive the Mining Industry Practice in Asia. The key purpose of the role is to bring a deep knowledge and understanding of the Mining sector in Asia to cement Marsh’s credentials as risk advisor of the future. The incumbent will also provide the ability to share global best practices with the firm’s clients and prospects, identify their needs and match those with MMC solutions. The role will also focus on the following.

• Driving consistent revenue growth and support colleague understanding of their client’s businesses. Leading delivery for the sector across all client segments of the firm
• Positively challenge client service teams to drive innovation and improvement.
• Setting the vision for the mining practice and lead/motivate colleagues to optimize its potential.
• Leading and taking personal ownership of the largest clients and prospects.
• Securing the trust and confidence of in-country teams, the global mining network and the insurance markets.

We will count on you to:

• Deliver year on year client service revenue growth for the mining industry, owning the regional mining budget.
• Develop, communicate, and promote internally and externally the core Mining value proposition
• Lead and maintain a one-to-three-year strategy plan for existing and prospect clients, with particular emphasis on the core clients for the practice.
• Lead from the front with client and sales teams when deploying Mining industry capability and knowledge in support of retention and growth
• Foster Collateral and Thought Leadership through the engagement and direction of the Knowledge Management team. Deliver a suite of collateral (Thought Leadership, Advisers, Newsletters et al) through a defined annual marketing plan supported by marketing campaigns and client events and roundtables
• Drive and support the development of an industry-specific product suite and consider new product innovations based on emerging client needs
• Ensure a link, collaboration, and alignment with Marsh as well as Marsh McLennan international industry leadership and associated propositions
• Build external practice profile by targeting influential sector associations and industry bodies, consulting organization, legal firms, and others.
• Build knowledge of insurer industry propositions and how they can support Marsh strategy
• Support, coach and/or mentor practice members in their learning and development; building capabilities in both the region and countries.
• Build and develop a colleague community around Mining comprising highly credentialed industry or technical experts, client management, product line placement expertise. Form a high performing team that can work effectively with in-country teams and represent a market leading specialist team.

What you need to have:

• Undergraduate degree qualifications in a relevant field
• Strong working knowledge of Mining industry and key exposures within the sector including trends and potential future directions and developments.
• Relevant industry experience is required. Experience in Mining operations or consulting are essential. Experience in risk management or similar within the industry is also essential. Insurance broking background is preferred.
• Exposure to risk assessment driven decision-making is essential - relevant to field of expertise.
• Internal or consulting experience in the Mining sector and advising business or clients on best practices with regards to risk management, risk engineering and operations.
• Experience in marketing of risk engineering practice and wider consulting capabilities to key business clients and prospects.
• Client servicing and satisfaction, whether internal or external.

What makes you stand out?

• Ambitious, solution focus with strong skills in client relationship management
• Excellent skills in business development and networking
• Established account, client or stakeholder management, servicing and sales skills
• Demonstrated record of leadership in a work setting and/or through extracurricular activities
• Excellent demonstrated capabilities in influencing, negotiating and collaborating with internal and external stakeholders.
• Strong organizational and time management skills.
• Ability to communicate complex ideas effectively verbally & writing in English

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $20 billion and 85,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube.

Business Development:

• Meet zonal objectives in terms of volumes and GMVC by prospecting and converting key partners.

• Work with global KA team to extend global relations to APMO zone.

• Work on long term plan for Spare Parts Distributors (SPDs) with focus on identified stakeholders

• Convert key construction, transport customers to TotalEnergies.

• Convert key Heavy Duty OEMs to TotalEnergies.

Affiliate Support

• Coordinate and follow up with the affiliates on a regular basis the status of sales results vs. budget

• Assist affiliate to upgrade to premium range specially for HDEO range.

• Work with B2b Teams and affiliate for major commercial tenders.

Experience & Qualifications Required:

• Appropriate Degree in Marketing, Business Administration, or Engineering.

• Minimum 5-10 years of relevant experience in a regional sales, preferably in the automotive aftersales/tyres/lubricant sector- Knowledge of franchise business model is an advantage.

• Ability to work on cross country projects. Regional roles in Asia Pacific or Middle East an advantage.

• In depth knowledge in strategic marketing, range/brand management, and sales management

• Excellent communication and influencing skills

A global switchgear and control solutions manufacturing MNC is looking for Sales and Project Manager (Low Voltage Switchgear Panel) in Singapore. The incumbent will be looking into new business opportunities within the Marine and Oil & Gas industry across SEA region.

Location: West, Singapore

Responsibilities:

• Target key FPSO, Oilrigs, shipyards, and other O&G market
• Secure and deliver Turnkey Projects involving commerical, engineering, design, procurement and commissioning of LV switchboards and electrical power systems
• Manage turnkey projects with assistance of team members
• Regional travels depending on clients'/project requirements
• Conduct sales presentation and technical meetings
• Prepare commercial proposal for new project quotation

Responsibilities:

• Degree in Electrical Engineering or any other relevant disciplines
• 8+ years of project sales experience in LV switchboards / switchgear panel / electrical distribution system in Oil & Gas and Marine sectors
• Familiarity with Marine & Offshore Electrical System network design
• Ability to travel regionally across SEA (50%)

If you are interested, kindly apply with your latest CV. Only shortlisted will be contacted.

Finance Manager JD

Responsibilities:
To handle full set of accounts and reconciliation reports for the group and its entities;

• To handle and responsible for annual statutory audit, taxation matters
• Perform daily accounting routine functions;
• Support on cash flow management, intercompany transactions and settlement;
• Advise management on the organisation's exposure to risks and the involvement of financial institutions, money market instruments and treasury management functions where applicable
• Analyse and assess the impact of investment decisions on the financial position of the organisation
• Evaluate the effectiveness of the organisation's financial system and determine any areas of improvement
• Analyse vessel depreciation, profit and loss
• Oversee the preparation of the organisation's budget

Requirements:
Bachelor's Degree in Accounting or Finance, candidates with CPA / CA / ACCA is an advantage

At least 6 years of proven record as Finance Manager

Strong leadership experience in building and scaling teams

Highly motivated individual, independent and hands-on will be crucial

Confident communicator with the ability to work with diverse stakeholders with different cultural background

Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow

Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm

• Overall, responsible for project direction to ensure the safe, successful, cost efficient and timely delivery of a variable number of projects at any time, enabling and providing as necessary, effective risk management and problem resolution.
• Create and implement health & safety standards for all assigned projects to reduce safety risk.
• Manage risk, client and professional expectations through early identification of issues from project reporting, project meetings and other inputs.

Requirements:

• Degree and above
• At least 5 years of structural experience and handled multiple projects.
• Strong knowledge in all forms of contract and delivery of bid proposals and tender submissions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

KPMG’s Global Mobility Services professionals advise on global mobility concerns, employment tax and remuneration reporting issues that multinational companies face when employing expatriate employees. Our Global Mobility services include providing tax planning advice to high net-worth individuals. KPMG provides comprehensive training to develop our professionals’ career.

Our Awards & Accolades:

• Regional Tax Firm of the Year – International Tax Review Asia-Pacific Tax Awards 2022
• Singapore Tax Firm of the Year – International Tax Review Asia-Pacific Tax Awards 2022
• Singapore Tax Disputes Firm of the Year – International Tax Review Asia-Pacific Tax Awards 2022

Your responsibilities include:

Mobility Consulting:

• Provide mobility consulting services to assignees and their families
• Prepare cost projection, and assignment letters and explain the relocation benefits to assignees
• Coordinate with relocation vendors on immigration and relocation logistics
• Act as the main point of contact for the assignees’ move from home to host country
• Track and monitor the progress of relocation activities
• Assist with bi-annual reviews of assignment allowances
• Assist to prepare monthly payroll instructions for assignees

Regional coordination

• Coordinate with KPMG offices on assignee tax matters
• For national insurance /pension funds, work with different KPMG entities to contact with client entities in different location

Our ideal candidate:

• At least 5 years related experience with a University degree in any discipline.
• Knowledge in global mobility, expatriate tax, or expatriate payroll will be an added advantage
• Possess the ability to work independently, multitask and perform in a fast pace environment.
• Strong organization skills with an eye for detail.
• Strong interpersonal and communication skills to work with colleagues from various levels.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

1. OVERALL PURPOSE OF JOB

To ensure that operations of the assigned vessels is maintained safely and economically in accordance with Company's policy and owners’ commercial requirements; and that all essential support is extended to the vessel for the purpose, and for addressing emergencies

2. FUNCTIONS AND RESPONSIBILITIES

- Daily operations

- Shipboard inspection

- Oil Major/CDI & Other commercial inspections

- Incident/Accident/Crisis management & investigation

- Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

- HSSEQ

- Crewing

- Dry docking & repairs

- Prepare docking report

3.EDUCATION AND QUALIFICATION

- Class 1 Certificate of Competency

- Class 2 Certificate of Competency and University Qualification

4. EXPERIENCE

- Vessel Manager

*Previous experience as Chief Engineer/Master for a minimum of 8 months on relevant type of ships.

*A proven track record as Superintendent for a minimum of 1 year in a shore based Shipping Company will have an advantage.

*Candidate who are deemed technically competent and without shore experience will be considered.

- Senior Vessel Manager

* Previous experience as Chief Engineer/Master for a minimum of 8 months on relevant type of ships.

*A proven track record as Superintendent for a minimum of 2 year in a shore based Shipping Company will have an advantage.

*Candidate who are deemed technically competent will be considered.

Roles and Responsiblities

· In charge of Construction Planning, Programme Scheduling and Tracking of Project.

· Overseeing the reporting of the 3 month rolling program, 4 week rolling program, trend charts, manpower plan, equipment plan to LTA and Construction Team.

· Progress tracking and Delay Analysis for reporting in Korean to Korea HQ.

· Coordinate with design and operation teams for construction activity, project status, manpower plan, equipment plan, etc.

· Responsible for Monthly Progress Claim, Monthly Cash Flow, Projection and Monitoring and reporting to LTA.

· Handling subcontract matters and overseeing ITB (Invitation to bid) for remaining subcontract packages.

· Subcontractors’ claims evaluation and checking on the completed/delivered work quantity.

· To oversee and fulfil the planning & procurement of materials / equipment / special requirements for the Project.

· Responsible for coordinating with project team and subcontractors/suppliers/vendors to ensure delivery goods are in line with internal requirement in terms of quality, specification and on-time delivery.

· Evaluation and negotiation/comparison of material pricing and equipment purchasing.

· Periodic review of vendors’ performance and ensure accurate information regarding order lead times and delivery dates are communicated.

Requirement

- Degree in Engineering.

- Construction background.

- Minimum 5 years of relevant experience in construction planning and programme coordination and sub-contracting for major infrastructure projects.

- Experience in the use of Primavera.

- Experience in Infra-structure Project more than 200million.

- Experience in procurement matters.

- Process good negotiation and communication skills.

- Strong project management and leadership skills with proven track records.

To Apply

Please submit updated CV with below details.

· Current & Expected Salary

· List of Projects Handled

· Notice Period

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

How will you value-add?

The International Growth Practice is a specialised team that supports companies in internationalisation, helping them in cross-border market entry and expansion as well as global footprint realignment. The team is headquartered in Singapore and operates globally, collaborating with PwC’s global network to support clients in navigating strategic and operational issues specific to these complex new markets. Visit www.pwc.com/gmc for more information.

• Lead project delivery for strategic client initiatives focused on developing market entry / expansion strategies, footprint realignment and supply chain assessments for leading companies globally from multiple sectors (with a focus on Pharmaceuticals).
• Deliver bespoke market and sector insights and provide points of view on opportunities and challenges in growth markets and industries to clients
• Drive client discussions and workshops with senior executives of corporate organisations and government stakeholders
• Develop sector specific knowledge in Pharmaceuticals for both developed and growth markets
• Lead on-ground research and author thought leadership and reports
• Engage in business development and client pursuit efforts
• Develop relationships and help build a pipeline of inbound and outbound projects to sell and deliver, working closely with PwC’s global industry leaders and network of teams
• Establish strong international network of external stakeholders including clients and industry associations and participate in regional and international conferences and client events

About you

• 8- 10+ years of relevant Pharmaceuticals experience in either a strategy, management consultancy, or an in-house role within the Pharmaceuticals sector
• Growth markets experience (E.g. Southeast Asia, China, India, Middle East, Latin America, Africa and CEE)
• Strong experience in delivering on client engagement with multiple stakeholders and team in different countries
• Strong experience in a regional or global capacity, equipped with strong knowledge of growth markets globally or in specific regions
• Experienced in managing data collection and analysis and resourceful with excellent research and analytical skills; can transform quantitative and qualitative data into insights relating to country, sector and consumer trends, competitive intelligence
• Possess credentials in business development and sales with ability to develop insightful presentations to support proposals, client discussions and business development pursuits
• Thrives in a fast-paced and dynamic work environment
• Possess strong communication and presentation skills
• Team player comfortable with working in a multi-cultural and diverse global team
• An ability to communicate in multiple languages will be advantageous

Job Responsibilities:

-Manage and supervise staff of assigned properties

-Be responsible for the day-to-day operations of all the sites

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

- Lead a team of technical officers or technicians in troubleshooting, preventive management and breakdown maintenance

Job Requirements:

-Self-driven candidate who possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines

-Minimum 3 years of experience in managing condominiums, industrial or commercial buildings

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act is highly advantageous

Other Information:

-Salary: $4,500 to $6,000

-Location: Multiple locations

-Working Days: 5.5 days

-Working Hours: 9am to 6pm (Mon to Fri), 9am to 1pm (Sat)

Vault Personnel Pte Ltd

EA Licence No: 20C0275

Tan Li Yen

Registration Number: R23115268