Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements and skills

• Proven working experience as HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• Working hours 9pm to 5am

Responsibilities:

1. Coordinate all aspects of production
2. Serve as primary communication point
3. Create and manage schedules
4. Maintain accurate records
5. Address and resolve issues
6. Provide leadership to production team
7. Understand technical aspects of production
8. Ensure safety during rehearsals and performances

Requirements:

1. Previous theater production experience
2. Strong organizational skills
3. Excellent communication skills
4. Leadership ability
5. Problem-solving skills
6. Basic technical knowledge

Responsibilities

Oversee day-to-day operations

Design strategy and set goals for growth

Maintain budgets and optimize expenses

Set policies and processes

Ensure employees work productively and develop professionally

Oversee recruitment and training of new employees

Evaluate and improve operations and financial performance

Direct the employee assessment process

Prepare regular reports for upper management

Ensure staff follows health and safety regulations

Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

Proven experience as a General Manager or similar executive role

Experience in planning and budgeting

Knowledge of business process and functions (finance, HR, procurement, operations etc.)

Strong analytical ability

Excellent communication skills

Outstanding organizational and leadership skills

Problem-solving aptitude

Working hours 9pm to 3am

Job Description

• Industry/ Organization Type: Transportation/Logistics
• Position Title: Warehouse Operations Manager / Warehouse Manager
• Working Location: Tuas
• Working Hours: 5 days, Mon-Fri, 8.30 am – 5.30 pm
• Salary Package: Basic up to $6,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage the overall warehouse operations, including receiving, storing, and distributing goods, ensuring accuracy and timeliness of delivery.
• Ensure compliance with legal, customs, and industry standards for warehousing, material handling, shipping, and safety aspects.
• Establish and monitor security procedures and protocols to safeguard warehouse operations and contents.
• Manage material handling and customer service/record keeping.
• Interface with customers and internal departments to plan workflow, react to changes, drive improvement programs, and resolve issues.
• Manage inventory accuracy through physical counts and reconciling with data storage system.
• Inspect equipment, plan and implement new layouts and maintenance of warehouse.
• Prepare annual budget, schedule expenditures, analyse variances, and initiate corrective actions.
• Recruit, train and manage warehouse staff.

APPLY NOW!!!

• Bachelor's degree in logistics, supply chain management, or a related field
• At least 5 years of experience in warehouse management or a related field
• Strong knowledge of warehouse operations, inventory management, and logistics
• Proven track record of developing and implementing successful warehouse policies and procedures
• Excellent communication and leadership skills
• Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
• Proficient in Microsoft Office and warehouse management software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65679 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description

• Industry/ Organization Type: Manufacturing (Food Ingredients)
• Position Title: Sales Manager (Export) / Regional Sales Manager
• Working Location: Tai Seng (Walking Distance from MRT)
• Working Hours: 5 days (8.30 AM – 5 PM)
• Salary Package: Basic Salary up to $7,500 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• New sales generation and maintenance of current sales through proactive promotion of new items, development of new customers, customer relationship building, and keeping abreast with competition and developments in the market.
• Develop product knowledge and selling proposition for products.
• Develop, control, and direct the sales strategy in the designated region for profitable sales growth.
• Plan, develop, coordinate, and execute sales policies and programs.
• Manage the activities of the appointed distributors in the region to ensure they are focused on expanding the customer base and seeing to customers' needs by providing quality service.
• Provide strategic input in the planning process, as well as information on markets, trends, competitors and opportunities.
• Achieve sales targets.
• Conduct internal coordination with Customer Service and Technical teams to support our customers and distributors in the region.
• Organize meetings, product trials and demos.
• Any other ad-hoc duties as required.

APPLY NOW!!!

• Degree/Diploma in Food Science or related discipline
• Minimum 5 years of experience as a Sales Manager/Key Accounts Manager or related
• Candidates with experience dealing with overseas distributors/customers in the Asia/Southeast Asia region have an added advantage
• Knowledge of Meat Processing and QSR Markets are preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65757 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Manager/Senior Manager (Valuations)
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic up to $ 10,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide support and advice to the audit engagement team in assessing working papers relating to the appropriateness of carrying amounts of assets/liabilities that are measured using fair value and/or recoverable values with reference to the financial reporting standards.
• Pose questions on the valuation strategy, primary inputs and assumptions used by the management.
• Able to perform or to be trained to execute the above, in relation to the applicable/relevant valuation-related standards and market practices/guidelines, concerning the appropriateness of the fair worth or recoverable value(s) of businesses, intellectual property, financial instruments, etc.
• Guide and assist the audit engagement team in their course of work to clearly articulate the rationales for the valuation conclusions as and when necessary.
• Carry out training and workshops to provide updates or upskill the auditors in relevant and related knowledge to improve their review of working papers.
• Other ad-hoc projects that may require your involvement.

APPLY NOW!!!

• Bachelor’s degree in Accountancy or equivalent professional qualification.
• 3 – 5 years of audit experience, preferably from an international public accounting firm.
• Valuation experience preferred, with an audit background.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64764 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Plant Manager
Tuas Ave 18
Monday to Friday: 8.30am – 6.00pm
$ 5500 – $ 7000 + $ 52 (Mobile Allowances) + AWS + VB

Job Responsibilities

• Plan, directs, supervises, and coordinates the continuous, efficient, and safe operation and maintenance of biohazardous waste incineration facilities and related equipment.
• Inspects plant machinery and equipment which may require climbing ladders, stairs and catwalks, exposure to large machinery and confined spaces; inspects ongoing activities for safety and environmental compliance and for adherence to standard operating procedures.
• Reviews and interprets key operating data and makes appropriate changes in procedures to ensure continuous and efficient operations and maintenance.
• Develop and direct the scheduling of day-to-day activities pertaining to incineration facilities to ensure efficient and effective operation, including shift roster, attendance, toolbox safety briefing, and maintenance schedule.
• Ensure the implementation of preventive maintenance procedures and training programs such that technicians and plant operators are qualified to troubleshoot and maintain equipment and that skill level is continually improving.
• Develops plans for staffing, technical training, and continuous operation of incineration facilities to meet increased demands.
• Maintain and update Safe Work Procedure, Risk Assessment, Workplace Health & Safety standards, and Fire Safety provisions.
• Ensure compliance with all applicable regulations pertaining to management of biohazardous waste including relevant Singapore Standards and Code of Practice.
• Ensure incidents, accidents and close calls are reported and notified in line with the company’s procedures.
• Conduct regular inspections of waste storage areas and work sites to identify and address potential safety hazards.
• Plan and participate in the company’s emergency response activities including risk mitigation measures associated with fire safety and hazardous materials incidents.
• Maintain accurate records and documentation of all waste incineration activities, including waste inventories, waste disposal manifests, and internal as well as regulatory reports.
• Interfaces with customers and regulators during plant audits, inspections, etc.
• Any other operational duties that are deemed necessary.

Job Requirements

• Minimum Diploma in Mechanical / Electrical Engineering or related discipline required.
• Minimum 10 years work experience in hazardous waste industry or large utility / industrial plant experience preferred.
• Strong knowledge of waste management regulations and fire safety provisions.
• Well verse in MS Office Applications.

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Mainly WFH unless have training
• Basic $3,000 - $5,000+ Transport allowances ($,1000- $1,500) + Sales incentive ($1,000 -$2,000)
• 5 days Mon-Fri 9:00am -6:00pm

General Purpose:

Promote aesthetic product and medical device sales through aesthetic clinics / dermatologists / plastic surgeons and hospitals to increase the awareness and use of the company's products.

Main Job Duties and Responsibilities​:

• Plan and implement an effective call plan
• Build effective business relationships with health care partners and customers
• Prospect for new business
• Organize and execute sales presentations
• Achieve sales target set by the company

Requirements:

• At least 2-3 Year(s) of working experience in the aesthetic related field is required for this position.
• Preferably Executive with good connections, relationship and leads in the pharmaceutical aesthetic industry
• Preferably possess with own car

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Our client is from Shipping industry. They are looking for a Sales, Assistant Manager to assist their team for the next phase of their business. They are located in Central.

Duties of Assistant Sales Manager:

• Drive sales growth by acquiring new clients across assigned trade lanes and cross trades.
• Foster strong client relationships, addressing their needs and handling rate requests promptly.
• Ensure successful fulfillment of assigned trade liftings, promoting account growth.
• Conduct contract negotiations, follow up on sales leads, and resolve client feedback.
• Keep Trade Control Region Prospect updated, monitor market information, and produce performance reports.
• Process credit applications, reviewing and updating credit terms as needed.
• Focus on achieving set targets for both Outbound and Inbound numbers in the Trade Control Region.
• Contribute to full & down loops calling Singapore and optimize business volume for both Outbound and Inbound.
• Promptly file and monitor Agreement Builder and Standard Contract rates.
• Explore opportunities in project cargoes alongside container liner business.

Requirements:

• Min Diploma in Logistics or any relevant field.
• Min 5 years of sales related working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Job description

• Sales and development of Novaya’s brand in the Asia Pacific Region
• Frequent travels to the markets to build up strong partnerships
• Develop and execute sales & marketing strategy
• responsible for supporting and building relationships with clients
• sales meetings and presentation
• strong written and oral communication skills
• handle customers' questions and enquiries

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Senior Sales Manaegr to be part of their Sales team for ongoing transformation projects. They are located in the Sentosa Area.

Roles and Responsibilities of Senior Sales Manager:

• Maintain professionalism and effectively present hotel/services.
• Execute daily sales activities: calls, visits, presentations.
• Proficiently manage the sales process from start to finish.
• Expand client base and nurture existing relationships.
• Promptly handle leads and inquiries.
• Utilize company systems and tools efficiently.
• Collaborate with Operations and Revenue Management.
• Ensure timely client communication and follow-up.
• Gather market information for analysis.
• Meet monthly sales targets and encourage loyalty program participation.
• Review account performance and propose action plans.
• Lead projects and provide guidance to team members.

Requirements:

• Min Diploma holder
• Minimum of 10 years of sales experience
• Experience in hospitality industry with good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

About the Job

Join a high-growth fintech startup and make a real impact!

We're revolutionizing digital payments for SMEs, offering a comprehensive payment platform designed to empower businesses with seamless access to digital transactions. With the support of investors like Tiger Global, Global Founders Capital, HOF Capital, and Y Combinator, we're rapidly expanding across the globe. We're now seeking a talented Product Manager to join our team.

About The Role

As a Product Manager specializing in Payments, you'll be instrumental in enhancing the experiences of our clients. Your primary focus will be identifying pain points encountered by SMEs across South East Asia and other key markets, and crafting solutions that significantly improve their business operations.

This role demands exceptional communication skills as you collaborate closely with our Product and Engineering teams to develop innovative products and enhance the user experience on our platform. You'll have the opportunity to reshape the payments landscape and work on exciting projects with our team of top-tier engineers.

This is a full-time position with ample room for growth. If you're a proactive, intelligent, and highly motivated individual, we want to hear from you!

What You'll Do:

• Lead the entire product lifecycle from conceptualization to delivery
• Collaborate with Founders and Engineering teams to build a robust ecosystem of payment methods compatible with our commerce stack
• Gather and analyze customer feedback in collaboration with Customer Success and Sales teams to refine existing offerings and introduce impactful new products
• Deep dive into SME pain points, identifying product solutions that our company can develop and launch

What We’re Looking For:

• 3+ years of end-to-end product management experience, ideally in a developer-centric environment, with exposure to product design
• Strong background in computer science or software engineering, coupled with a solid grasp of high-level systems architecture
• Excellent communication skills to articulate functional and technical requirements, and effectively convey user challenges
• Analytical mindset and strategic thinking, with a drive to enhance our products and address customer pain points
• Ownership mentality and a passion for continuous learning
• Self-starter capable of driving projects independently in a remote working setup
• Mandatory experience in payments

Tools We Use:

• Linear
• Slack
• Figma
• PostHog
• GitHub

• Dynamic, driven, and highly motivated team
• Clearly defined roles and objectives
• Opportunities for career advancement
• Continuous learning and growth prospects
• Stock options
• Flexible remote working arrangement
• Local GP medical reimbursement
• 21 days annual paid leave
• Unlimited medical leave

The Client:

Our Client is one of the world's largest land transport companies, established more than 20 years in Singapore.

Key Responsibilities:

• Timely submission of financial and management reports.
• Ensure statutory reporting complies with IFRS and local GAAP.
• Manage tax compliance and accounting for CIT and indirect taxes.
• Control SG&A expenditures within budget.
• Uphold corporate governance standards.
• Establish internal controls for business processes.
• Collaborate with auditors and tax advisors.
• Design and improve finance systems and policies.
• Oversee finance systems and maintain accurate ledgers.
• Prepare forecasts and budgets.
• Support ERP system rollout.

Requirements:

• Bachelor's Degree in Accountancy or Finance, with CPA/ CA/ ACCA certification.
• Minimum 8 years of working experience, inclusive of 3 years in big 4 accounting firms.
• Independent, detail-oriented, and proactive.
• Excellent accounting knowledge and analytical skills.
• Leadership and team management abilities.
• Comfortable in fast-paced environments.
• Proficient in Microsoft Office.
• Familiarity with SAP and Oracle systems is good to have.

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep

JO Reference: JO-240429-350821

Job Summary:

Salary package: Basic $8,000 - $10,000 + Commission + Car Allowance + Hand Phone Allowance + AWS + VB
Working hours: Monday - Friday: 8:30AM- 5:30PM
Working location : Kallang

Job Responsibilities:

· The Head of Sales is a senior management role responsible for leading and overseeing organization's sales department.

· PEOPLE MANAGEMENT

•⁠ ⁠Managing and mentoring a group of sales & customer service team to achieve sales targets, customer sastifaction and performances goals.

•⁠ ⁠Leading 1 on 1 pipeline monthly meetings/ monthly & quarterly performance review meetings/ annual appraisal meetings and monthly sales team meetings.

•⁠ ⁠Setting individual sales targets & measures (KPI) with the sales team including customer service.

•⁠ ⁠Guide CS-Sales support team on how to manage claims from customers.

•⁠ ⁠Recruit salespeople (hunter), set objectives, train, coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled.

· SALES STRATEGY

•⁠ ⁠Produce Strategies and action plans to ensure revenue objectives and KPIs are achieved by creating and executing a strategic sales plan that expands our customer base, increases profitability, and increases the efficiency of the sales team.

•⁠ ⁠Identify target customers, pursue them and ultimately convert them into clients.

•⁠ ⁠Tracking sales goals and reporting results.

•⁠ ⁠Prepare Monthly Management Reporting.

•⁠ ⁠Overseeing the activities and opportunities (pipelines) of the sales team.

•⁠ ⁠Understand our ideal clients for the sales team and how they relate to our current products.

•⁠ ⁠Identify product improvements or new products by remaining current on industry trends, market activities and competitors.

•⁠ ⁠Identify competency gaps within the team and develop a plan to improve them by providing necessary training for each sales and CS team member.

· DATA MANAGEMENT

•⁠ ⁠Manage myCRM data (activities, potential, opportunity, quote, target, sales leads), CWG data (assigned Sales & CS, customer credit term, credit limit)

•⁠ ⁠Claim management from Sales team.

Requirements:

• Relevant Sales Experience working in Freight Forwarding & Logistics Industry.

•⁠ ⁠A confident and prefessional communcator with ability to lead commercial negiotiations and presentations.

•⁠ ⁠Minimum 5 years of experience in leading, managing and developing teams.

•⁠ ⁠Strong written and presentation skills, an eye for details.

•⁠ ⁠Strong proficiency with Microsoft Excel

•⁠ ⁠Degree or equivalent

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

OVERVIEW

We are seeking an experienced Project Manager with a strong background in the local building and construction industry to join our team. The ideal candidate will have 8 to 10 years of hands-on experience working in construction projects, demonstrating proficiency in overseeing all aspects of project execution from inception to completion. As a Project Manager, you will be responsible for ensuring projects are delivered on time, within budget, and in compliance with safety and quality standards.

RESPONSIBILITIES

• Project Planning and Execution: Lead the planning, scheduling, and execution of construction projects, ensuring alignment with client requirements, budgetary constraints, and timelines.
• Resource Management: Effectively allocate resources, including labor, materials, and equipment, to optimize project efficiency and productivity.
• Stakeholder Communication: Serve as the primary point of contact for clients, subcontractors, suppliers, and internal team members, maintaining clear and open communication channels throughout the project lifecycle.
• Risk Management: Identify potential risks and proactively implement mitigation strategies to minimize disruptions and ensure project success.
• Quality Assurance: Uphold high standards of quality and craftsmanship, conducting regular inspections and implementing corrective measures as necessary to address deviations from specifications.
• Safety Compliance: Enforce adherence to safety regulations and protocols, fostering a culture of safety consciousness among project team members and subcontractors.
• Budget Control: Monitor project expenditures and track financial performance against budgetary targets, identifying variances and taking corrective action to maintain financial viability.
• Documentation and Reporting: Maintain accurate project documentation, including contracts, permits, progress reports, and change orders, providing timely updates to stakeholders as required.

REQUIREMENTS

• Education: Bachelor's degree in Civil Engineering, Construction Management, or a related field.
• Experience: 8 to 10 years of progressive experience in Singapore's building and construction industry, with a minimum of 5 years' experience managing projects and a proven track record of successfully delivering complex projects on time and within budget. Experience in swimming pool construction, or steel structure / M&E trades is advantageous.
• Technical Proficiency: In-depth knowledge of construction methodologies, building codes, and regulations in Singapore. Proficiency in industry-related and office processing software (e.g., Autodesk, Microsoft Project, Microsoft office) is essential.
• Leadership Skills: Strong leadership and interpersonal skills, with the ability to motivate and inspire multidisciplinary project teams to achieve common goals.
• Problem-Solving Abilities: Demonstrated aptitude for identifying and resolving complex project challenges in a dynamic and fast-paced environment.
• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate ideas and negotiate effectively with diverse stakeholders.
• Adaptability: Flexibility to adapt to changing project requirements and priorities, while managing deliverables under pressure.
• Ethical Standards: Commitment to upholding ethical standards and integrity in all business dealings.

APPLICATION

If you meet the above requirements and are ready to take on the challenge of managing high-profile construction projects in Singapore, please submit your resume and a cover letter outlining your relevant experience and accomplishments. We look forward to reviewing your application and considering you for this exciting opportunity.

Job Description

• Lead and motivate tender team (QS) and plan sales strategies to meet company’s sales target and KPI
• Ensure tender submission within tight dateline
• Manage project budget
• Design and prepare business proposals and solutions
• Improve cost competitiveness during tender for higher profit margins
• Plan and execute with tender team to achieve KPI
• Attend site visit and tender meetings and prepare response to clarifications
• Explore new potential customers and maintain good relationships with existing customers
• Conduct market analysis to identify new opportunities and trends
• Review internal business processes and proposes improvements in liaison with client facing and business services teams
• Provide trustworthy feedback and after-sales support
• Perform any other duties assigned by the Managing Director

Job Requirements

• Minimum 3 years of working experience in M&E / ACMV sectors
• Knowledge and experience in tender department (ACMV / M&E)
• Bachelor in Mechanical Engineering / Business Management or equivalent
• Proficient in MS Excels, Words, Power Point, AutoCad
• Candidates who already have good contacts with relevant main contractors and subcontractors will have an advantage.
• Good leadership skill, Problem solving, Good conversational & writing skills, strong business acumen, self- driven, negotiation skill

Job Duties:

• Monitor office supplies, place supply orders when necessary
• Monitor and log office expenses and costs
• Manage all vendor invoices including timely payments, manage relationship with the external vendors
• Provides administrative support for senior leaders mainly being responsible for coordination of meetings, travel arrangements, expense processing, coordinating logistics for visiting global management
• Provide facilities management support for efficient and effective delivery of logistics and support services to the office environment
• Liaise with travel management companies to coordinate all aspects of travel arrangements and hotel reservations for domestic and international trips; application for visas;
• Other ad hoc administrative duties as assigned

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
• Minimum 2-3 years and above experience in administrative/secretarial/receptionist experience
• Strong communication skills and able to work in fast paced environment
• Experience with team and people management
• Full-Time position(s) available.

Interested applicants please send your resume in MS Words format and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Responsibilities:

• To plan and design work schedules for workers.
• To assist the Project Manager in managing ACMV construction projects, planning, and designing work schedules for workers.
• To handle ACMV and M&E design works, ensuring clients' requirements are met.
• To attend project meetings and coordinate with clients, consultants, main contractors, and subcontractors.
• Preparation of Progress Claims, Materials Submissions, Risk Assessments, Progress Reports, Shop Drawings, and As-Built Drawings for projects.
• To forecast and anticipate potential issues for projects and eliminate risks.
• Site supervision and liaison with supervisors and workers to ensure smooth workflow.
• To coordinate with suppliers regarding procurement and delivery of materials and equipment.
• Assisting in the settlement of project final accounts, including variation orders.

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College
• At least 3 years of working experience in ACMV or M&E field will be an advantage
• Preferably Manager specialized in Engineering - Electrical or equivalent.
• Energetic, self motivated, good problem solving skills.
• Willing to learn, positive attitude.

Job Description: As the Food and Beverage Manager, you will oversee all F&B operations, ensuring efficient management of staff and resources to provide an outstanding guest experience. You will be responsible for managing daily service, maintaining high food and service quality standards, and improving profitability.

Requirements:

• Proven experience as a Food and Beverage Manager or similar managerial role in the hospitality industry, with at least 1 year of experience specifically in a managerial role at an Italian restaurant.
• Strong understanding of restaurant and high-volume food service operations.
• Excellent organizational and leadership skills, with a hands-on approach to management.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Excellent communication and interpersonal skills.

Key Responsibilities:

• Oversee the daily operations of all dining and drinking venues.
• Develop and implement strategies for revenue enhancement and cost reduction.
• Ensure compliance with health and safety regulations.
• Manage staffing levels to meet guest service, operational needs, and financial objectives.
• Train and mentor staff on customer service practices and company policies.
• Collaborate with chefs and other culinary staff to plan and develop menu offerings that meet quality standards and guest expectations.
• Manage inventory and procurement of food and beverage supplies.
• Analyze and respond to guest feedback to continually improve the dining experience.

• Lead and motivate a team of IT technicians and engineers responsible for Corrective Maintenance and Preventive Maintenance activities.
• Provide guidance, mentorship, and performance feedback to team members to ensure optimal performance and skill development.
• Oversee the troubleshooting and resolution of IT infrastructure issues, including hardware, software, and network problems, ensuring minimal disruption to business operations.
• Interface with Service Managers on all Ops matters.
• Helping the Ops Director to oversee a team of Ops Leads/Engineers on system related escalation and matters pertaining to Corrective and Preventive Maintenance. 
• Rooster rotation and interface with Service Managers on escalation
• Coordinate with internal teams and external vendors to escalate and resolve complex technical issues.
• Establish and maintain preventive maintenance schedules for IT systems and equipment to minimize downtime and optimize performance.
• Implement proactive measures to identify and address potential issues before they escalate into significant problems.
• Regularly assess the effectiveness of preventive maintenance strategies and make adjustments as necessary.
• Serve as the primary point of contact for client escalations related to IT operations, ensuring timely response and resolution of issues.
• Communicate effectively with clients to understand their concerns, provide updates on the status of escalations, and manage expectations.
• Drive continuous improvement initiatives to enhance the efficiency, reliability, and performance of IT operations.
• Identify opportunities for process optimization, automation, and cost reduction to achieve operational excellence.
• Assist the Ops Director to ensure engineers are up to the job skill (certification and training)
• Laise with Sales Specialist on deals, and  downstream vendors like Cisco, Checkpoint etc.
• Involves in Tender financial assessment and Technical compliance with the Presales
• Stay updated on industry best practices, emerging technologies, and trends to inform decision-making and drive innovation.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Butcher’s Block is Raffles Hotel Singapore’s avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. The Restaurant General Manager of Butcher’s Block will be the “face” and ambassador of the restaurant, leading the venue’s personality and soul. As General Manager, you will work closely with the Restaurant Chef de Cuisine for supervising the overall operation and service standards of the outlet to meet and exceed guest’s dining experience expectations. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. In addition, the General Manager will be expected to lead the team and to create a nurturing work environment for the team members to prosper and excel. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with office of Talent & Culture
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards.
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Be culturally affinity and show empathy to all team members.
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Streamlines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Website: www.mili.eu
LinkedIn: www.linkedin.com/company/milieuinsight

Facebook: www.facebook.com/MilieuInsight

Product Delivery Manager @ Milieu

WHAT WE DO?

To put it simply, Milieu empowers businesses and organizations with knowledge about their customers attitudes and behaviours so they can make better decisions, faster. You could call us a market research firm, but our approach to and solutions for consumer research are unique. Through smart automation, best-in-class technology, a core focus on user experience, and most importantly, an amazing team we collect and deliver consumer insight like no other research company around.

HOW WE DO IT?

We collect our data through a proprietary mobile app known as milieu surveys. The opinions shared by our community of panellists are synthesized through our proprietary algorithms, allowing us to gain a deep understanding of what drives their personal and social motivations, as well as their consumption habits.

WHAT MOTIVATES US (and hopefully you)?

We’re a team of explorers, always looking for new, better and more effective ways of working in our craft. Our curiosity pushes us to challenge the status quo, design and build cutting edge solutions, and even challenge our customers to embrace new ways of thinking about and using consumer insight.

So if you’re someone who isn’t comfortable wandering off the beaten track and challenging convention, we’re probably not the right fit for each other. But if you are, read on!

OK, SO WHAT ABOUT THE ROLE?

Milieu is working on a new product rollout in 2023 that will allow us to include SaaS-oriented solutions to our overall product offering, and also provide us with a strong foundation to continue rolling out new products and features regularly over time. This Product Delivery Manager role will be part of our newly created Rollout/Implementation team that will be tasked with ensuring the successful delivery of new products/features to internal users and clients.

As Product Delivery Manager, your core responsibilities include

1) Driving the adoption of new products and features with internal users

• Integrating new products & features to existing workflows
• Developing efficient operational processes to support new products & features
• Ensuring the adoption of new products & features by internal end-users
• Development of a knowledge base and best practice guide for the new products/features
• Regular training internal end-users on new products & features

2) Supporting the commercialisation of new products and features

• Operational support to ensure successful commercialisation of new products & features
• Ensuring the successful adoption of new products & features by clients
• Supporting regular training of new products and features to drive adoption amongst clients
• Managing and delivering client projects that involve new products & features
• Collecting, consolidating and prioritizing client feedback on new products & features

3) Ensuring continual improvements of products/features through internal users and client feedback

• Conducting feedback sessions with internal end users/clients to collate product feedback
• Contextualizing product feedback through clear user requirements/technical specifications
• Developing a clear and realistic product roadmap through prioritization of product feedback
• Working with product team to ensure product improvements are implemented
• Ensuring product improvements are integrated into existing workflows/best practices

A FEW OTHER THINGS WE LOOK FOR

• You’ll likely have at least 6-8 years professional experience working at either a research firm, advertising agency or within a research/analytics role at an agency or brand.
• Background in statistics or research methods is ideal
• Strong experience working with and retaining customers, including experience developing customers growth strategies.
• You like a fun, cool, tech-focused, fast-paced start-up environment
• You are responsible, accountable and can work well independently and with others in a fast-paced environment
• You are resourceful and open minded
• You demonstrate strong analytical thinking, organizational skills & attention to detail
• You have excellent communication skills
• You embrace change, and can adapt to a changing work environment
• You’re a trailblazer, and are comfortable paving a new path to find solutions and ways of working

-Financial Services/CBD Area-

Looking for Admin staff at a financial/investment-related company

Small and efficient office environment with friendly and comfortable atmosphere, where everyone gets along well!

Title:Assistant Manager

Job Description:　

-Accounting tasks: Monthly expense settlement (invoice processing, employee reimbursement), and other banking procedures.

-General affairs tasks: Registration-related tasks, IT equipment management, meeting/travel arrangements, etc.

-IR (Investor Relations) tasks: Creating Japanese/English documents (primarily external Microsoft PowerPoint presentations and Excel data input/updating).

Requirements:

Experience in administration or office management in Singapore.

Business-level English proficiency (used in internal and external communication).

Business-level Japanese proficiency (JLPT N1).

Basic understanding of financial accounting, experience working in a small office is welcome.

Other Information:

Salary: SGD5,000 to 7,000/month (depending on experience) + VB

AL: Starting from 24 days/year

Medical insurance: Available (full coverage for panel clinics)

Work from home : Twice a week

Apply online or feel free to contact me directly for more information about this opportunity.

Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
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EA Personnel Name: Saki Yoshida | EA Personnel Registration Number: R2091301 | EA Licence Number: 90C3026

Responsibilities:

• Lead and elevate the performance of the operations team, ensuring top-notch service delivery and improved satisfaction levels.

• Design and implement innovative operational strategies that boost efficiency, including training programs and quality management systems that significantly enhance performance metrics.

• Develop and oversee key performance indicators for operational success, guiding and mentoring staff to boost efficiency and productivity.

• Manage all aspects of project execution, from planning and resource allocation to riskassessment, ensuring timely and budget-compliant delivery.

• Initiate and drive enhancements in customer service through the adoption of new technologies and automation, improving client interaction and response efficiency.

• Foster collaboration across functional teams to ensure operations are well-integrated with product and technology departments, enhancing issue resolution and operational communication.

• Cultivate a team-oriented environment that encourages open communication and alignment on project goals and corporate strategies.

Requirements:

• A minimum of 6 years of work experience in operations management, demonstrating a proven ability to oversee diverse teams and manage multifaceted projects.

• Strong analytical and problem-solving skills, with expertise in optimizing complex processes.

• Proficient in fostering collaboration and building relationships across various cultural and professional backgrounds.

• Dynamic leadership capabilities, adept at guiding teams through changes and toward continuous improvement.

• Experience in environments focused on advancing secure and efficient digital transactions, with a familiarity with distributed systems.

• Required to work on shifts as per duty rooster

Please click on Apply to submit your CV

We regret to inform that only shortlisted candidates will be notified.

RCB No. 200007268E

EA License No. 01C4394

REG No :R1105286 (Ngiam Xinyi)