Total 4,537 Manager job vacancies in singapore tanglin road

• Act as a technical lead within the sales process by providing technical demonstrations and advice to clients when required
• Providing product knowledge support, translating the technical aspects of the product to the sales team and client, being the intermediary between product management and sales
• Contribute to technical strategy, service development, and technology innovation for achieving ongoing revenue opportunities
• Develop project plans with customers and effectively communicate around these plans the progress of development, delivery, and implementation.  Provide transparent reporting of project status at any time
• Support customer satisfaction across all interactions, products, solutions, and services & train them to use products effectively
• Be a key liaison between customers and vendors, to ensure accuracy and quality of integration project scoping exists and follow up with the sales department to win new business and increase sales
• If needed, in preparation for the sales team, communicate with project management to translate clients’ requirements and smooth transition from sales to implementation
• Represent qualified customer business plans to Shiji’s business management for inclusion in development plans and strategic alignment
• Coalize with the Marketing department to discuss sales team expectations, help highlight products, introducing innovative approaches on the representation of the company/products, evaluate the methodologies and strategies applied to reach the relevant markets and clients
• Identify solutions to reduce support costs

KEY RESPONSIBILITIES

• Team lead to perform checks on regulatory reports and group reports e.g MAS returns
• Ensure the accuracy and timeliness of regulatory reports submitted to MAS as well as internal reports to Head Office.
• Investigate, remediate and review for potential data quality issues impacting regulatory reporting and participate in projects for report automation.
• Establish effective controls and support improvement initiatives in collaboration with other business/functions teams
• Keep abreast of regulatory changes and Group guidelines.
• Review & manage the delivery of new regulatory reporting change projects.
• Conduct impact assessment of regulations and communicate the regulatory change landscape to various cross asset operational teams and technology
• Liaise with internal & external auditors for all regulatory matters
• Ensure proper documentation and backup of reports.
• Assist in training of junior staff

• Manage and oversee the administrative staff, including recruitment, training, and performance management.
• Manage budgets for the administrative functions of the company, including office supplies and equipment.
• Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.
• Coordinate and manage office events and meetings.
• Maintain and update company databases and records.
• Implement and maintain health and safety procedures in the office.

• Develop organisational direction for cross-centre partnerships and delivery of services.
• Develop strategic long-term plans to improve the quality of learning environments.
• Drive cross-centre partnerships to enhance initiatives and programmes.
• Drive improvements on systems, processes, operations and risk management initiatives including digitalisation.
• Drive the implementation of the recruitment strategies.
• Establish new or revised policies, procedures and standards.
• Establish processes to improve programmes.
• Lead development of centre programmes and initiatives.
• Manage escalated feedback from stakeholders.
• Manage staff performance.
• Oversee staff development, training and mentorship programmes.
• Oversee student enrolment for the centre.
• Prepare annual work plans and budget plans.
• Report student statistics to the relevant agencies.
• Review manpower plans for approval.
• Set centre's directions for engagement with families, community and other stakeholders.
• Set the centre's Key Performance Indicators (KPIs).
• Set the strategic direction for the centre.

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Role: Project Manager

Job Requisition Number:JR12260

Experience: 3-5 Years of experience (L2)

Location: Singapore

Key Responsibilities:

Infrastructure Project Manager

• Responsible for end-to-end planning and tracking the infrastructure requirements, sizing and design and working with various stakeholders, including project lead and infrastructure architects, in putting together the plan and monitoring each of the activities into completion.
• Responsible for putting together the resources required to complete the infrastructure requirement, sizing, design, build, and implementation, working with the infrastructure architects, the engineering team and the building team.
• Highlight and propose a revised plan if there is a conflicting resource, timeline or unrealistic expectation of infrastructure delivery/build time.
• Monitor and analyze the implementation of each infrastructure project. Recommend re-prioritization based on the sensitivity, urgency, priority, and type of projects (e.g. compliance/regulatory) and the approval requirement.
• Consolidate the plan against the actual end-to-end cost required to deliver infrastructure projects. Recommend optimization of cost by consolidating similar infrastructure components and timelines.

Key Requirements:

Must have: -

• Bachelor's degree

· Minimum three to five years of experience in project management role, preferably in a fast-face, multi-teams and large projects.

• Excellent communication and interpersonal skills
• Ability to negotiate and resolve conflict
• Attention to detail
• Creative thinking
• Ability to work under pressures and with tight timelines
• Excellent in time management skills

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

The Audit Manager manages a portfolio of engagements which includes client acceptance, engagement planning, execution and finalization of an audit engagement. He/She is fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored. He/She also serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.

The Audit Manager review and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements.

He/She contributes towards continuous improvement in audit methodology and process. He/She will also assume a greater role in professional development activities such as training, staff recruitment and resource planning.

Candidate is required to plan, co-ordinate and supervisor various audit assignments for review by the engagement manager or partner. He/She will manage a portfolio of engagements to deliver high quality audit services. He/She will also provide leadership on audit engagements which include client acceptance process, engagement planning, execution and finalisation of an audit engagement. He/She is fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

The Partner Development group focuses on the global management of Sony Music's Digital Partners with the goal of maximizing revenue through SME's world class artist catalogue globally.

As the Junior Manager, Partner Development Asia you will support the Partner Development Asia team in managing Sony Music’s macro business relationship with a selection of its largest digital partners across the whole Asia region.

You will be an internal expert on the digital accounts you support, while providing insights and driving initiatives that will assist decision making within multiple departments to help drive sales, market share and partner relationships for Sony Music.

What you'll do:

• Quickly develop extensive expertise of key digital partners across the Asia region.
• Conduct deep dive analyses for special projects focusing on market share, subscriber growth and digital revenue maximization.
• Work closely with the PD Asia analytics function and analysts across the region to turn data into actionable insights and support decision making across multiple departments.
• Project management across various activities related to the partner. This could include supporting content strategies, reporting integration, ongoing analysis of partner performance, problem solving etc.
• Collaborate with internal teams – A&R, marketing, sales teams, business development – and drive actionable insights.
• Build strong relationships with key partners across the region, as well as Sony Music teams on a local- and global level.
• Understand data sources and systems to ensure data integrity and report accuracy.
• Present analysis, special projects and other findings to various teams across Sony Music (including senior management).

Who you are:

• Pro-active and resourceful go-getter who can flourish in a fast paced and hectic environment by identifying opportunities, coming up with creative solutions to maximise those opportunities and driving plans and initiatives through to completion.
• Undergraduate degree required. Graduate degree in business and/or digital marketing a plus.
• Strong PowerPoint and Excel skills; design experience a plus.
• Excellent communication and presentation skills to effectively report findings and influence change within the organization.
• Passion for music and desire to build a career in the industry.
• Conversational and written fluency in English is a must. Knowledge of a regional language(s) a plus.

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day.
• A modern office environment designed for you, empowering you to bring your best.
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt and create what happens next.
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
• Annual leave, medical leave and medical insurance.

Description

The Programmatic and Social Account Manager owns the strategic planning and implementation for his/her assigned brand. This position is both strategic and tactical in scope, requiring the Programmatic and Social Account Manager to independently generate strategic insights for the campaigns in his/her portfolio and implement campaigns with the support of Campaign Specialists. This is a regional role in-charge of SEA, HK and TW.

You will be responsible for responding to briefs in a timely and efficient manner, providing detailed rationales and media plans, ensuring the correct setup and implementation, and providing direction and management to the Campaign Specialists.

The Programmatic and Social Account Manager acts as the vertical expert specializing on programmatic and social digital channels. This role requires deep understanding of the product and latest innovations and within the area of expertise. He/She will be responsible for the articulation of the recommended strategies, best practices and guidelines, and providing opportunities for innovation.

The ideal candidate will have prior online trafficking and campaign management experience, strong analytical and communication skills, and prior experience with bid management platforms and active campaign optimization.

Key Responsibilities:

• Work with Campaign Specialists to manage end-to-end execution of programmatic buys: understand business objectives and provide strategic recommendations as well as campaign set up, QA, analysis, and optimization.
• Partner with Analytics team on campaign measurement reporting and insights generation.
• Provide regular insights to Agency account teams detailing performance, campaign optimizations, and new opportunities and manage monthly bill/pay and spend reporting in coordination with Analyst.
• Participate in regular knowledge sharing sessions to provide content, discuss learnings and propose new strategies for optimizing and enhancing campaign performance.
• Work closely with media partners in developing, articulating and onboarding brands to innovative projects and Alphas/Betas and position the brand as a leader within the space.
• Ensures that his/her Campaign Specialist team is fully trained on all aspects of campaign implementation, QA, reporting and insights generation.

• Assist the Executive Housekeeper and Assistant Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen.
• Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort.
• Monitor the Housekeeping ambassadors’ performance to ensure that guests receive prompt and courteous service.
• Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.
• Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required.
• Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge.
• Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness.
• Assist to prepare various monthly reports and submit them to the Executive Housekeeper.
• Ensure that room cleaning productivity is monitored closely and maintained
• Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards.
• Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature.
• Ensure that the incidents and procedures of “Lost and Found” properties are properly recorded and stored accordingly.
• Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback.
• Doing performance reviews as part of KPI and follow through the actions required for team development.
• Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions.
• Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors.
• Assist the Executive Housekeeper and Assistant Housekeeper in sustaining the Planet 21 program initiatives within the department and throughout the Hotel.
• Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times.
• Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place.
• Process timesheets to meet deadlines, ensuring accuracy.
• Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback.
• Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over.
• Ensure required levels of stock are available and order to par levels if necessary.
• Ensure all department equipment and work areas are maintained to a high standard.
• Ensure security of guest rooms and keys.
• Assist with regular stocktaking.
• Liaise with Front Office and Engineering regarding “ready” rooms ensuring guest requirements are met.
• Any other reasonable request within your range of competence as required by your Supervisor or Management.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage day-to-day procurement and contracts management for facilities management and A&A works.
• Support and assist facility managers with contractual and costing matters, ensuring compliance with tendering and procurement policies and procedures.
• Prepare RFQ documents and manage the procurement framework.
• Handle procurement processes for consultants and contractors through QFM and PQM tenders, as well as quotation exercises.
• Evaluate, process, and recommend acceptance of quotations, variation orders, and vendor payments.
• Represent the University in progress and technical discussions/meetings.
• Verify and process tax invoices for vendor payments.
• Record goods receipt in the SAP system.
• Conduct market analysis for goods and services within the Singapore building industry and obtain vendor quotations.
• Assist with walk-in enquiries and couriers, SMU main hotline, SMU enquiry mailbox, SMU Admin Building event updates, and the Level 1 Admin Building display screen's downtime during the receptionist's absence.
• Assist with the submission of OCIS tax invoices to the Office of Finance.
• Perform any other additional or ad-hoc duties as assigned.

• Diploma/Advanced Diploma/Degree in Procurement, Supply Chain, Strategic Sourcing or Strategic Procurement, Building or Quantity Surveying, Construction/Project Management, or other related fields in building/facilities management.
• At least 5 years of hands-on, relevant experience in procurement and contract management, preferably in the Singapore building industry and in both the private and public sectors, with experience as a consultant or a developer/owner's representative, or both.
• Proficiency in facilities management, project management, contracts management, procurement methodologies, and cost norm evaluation is an added advantage.
• Proficiency in procurement software and tools, with knowledge of the SAP system and/or TenderBoard eProcurement platform or other procurement platforms being an added advantage. Strong written and spoken communication and interpersonal skills.
• Excellent organizational and analytical skills, and the ability to work effectively in a team.
• Knowledge of procurement strategies and sourcing techniques.
• Experience in vendor/supplier management and relationship building.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

We are looking for an enthusiastic and meticulous Finance Manager to join our team. This role involves assisting and supporting the Senior Finance Manager in the timely and accurate submission of management reports, as well as overseeing the daily financial operations of the organisation.

Full Spectrum of Finance Operations:

• Review the team’s output periodically and ensure timely, accurate submission of management reports and schedules.
• Maintain bi-weekly cash balances and borrowings schedules to the CFO. Plan and estimate overall funding requirements for each payment cycle.
• Part of the team to prepare monthly payroll processing.
• Ensure contracts for sales and purchases are properly entered, recorded and filed.
• Manage key customers and vendors on their respective billings, and accounting treatments and ensure timely payments/receipts.
• Attend and respond to customers, vendors, and internal emails after internal deliberation.
• Review PR and ascertain reasonableness for approval, instruct team to raise PO accordingly after PR is duly executed.

Overseas Entities and Financial Reporting:

• Review overseas subsidiaries' management reports and schedules for reasonableness. Ensure proper and accurate recording of transactions in accordance to accounting standards.
• Monthly review of sales and cost of sales, analyzed the gross profit margins by segments, projects, and customers.
• Support quarterly group consolidation, schedules, and analysis.
• Prepare quarterly GST submission/reconciliation and income tax computation.
• Support and attend to yearly audits and other statutory filings. i.e. preparation of financial statements.

Additional Responsibilities:

• Review of intercompany matrix and reconciliations of the group.
• Set up finance manual and update standard operating processes.
• Support in ad-hoc finance functions and projects as assigned.

Desirable Skills/ Qualities

• Strong verbal and written communication skills
• Hands-on, meticulous, with great attention to detail.
• Good leader and team player with strong interpersonal skills.
• Ability to multi-task and prioritise in a fast-paced and dynamic environment.
• Very organised, highly motivated and willing to accept changes and challenges.

Requirements

• Bachelor’s Degree in Accountancy, with CPA/CA or equivalent.
• Minimum 10 years of relevant experience and with at least 5 years in managerial roles.
• Well-versed in accounting standards and tax basics. Strong workflow process with a compliance mindset.
• Proficiency in Excel and Microsoft Office; knowledge of SAP B1 and/or Oracle is an advantage.

YAP Global is an international public relations and communications consultancy that works with meaningful companies and organisations in the cryptocurrency, decentralised finance (DeFi) and web3 sector to build their brand through impactful storytelling.

Built by a global team of creative storytellers scattered across the globe, who meet up on occasion at French Chateaus and Roman Villas, YAP Global’s mission is to be the bridge between quality journalism and emerging web3 technologies which bring value to the world.

Our diverse portfolio of clients range from decentralised financial organisations, decentralised climate change innovators, digital asset management firms, NFT marketplaces to developer tooling platforms that will underpin the future of web3. We’ve also been media partners for some of the biggest blockchain conferences in the world, including CoinDesk’s Consensus, EthCC in France, ETHDenver and more.

Our collaborative and global team is expanding, and we are looking for an ambitious leader to join us as Senior Account Manager in Singapore.

Key responsibilities:

• Oversee teams of Account Managers (AMs), Senior Account Executives (SAEs) and Account Executives (AEs) for up to 7 client accounts 
• Review strategic communications and PR plans as produced by AMs and SAEs
• Provide counsel to clients based on their business objectives 
• Maintain a pulse on industry trends and help educate the wider team on topics relevant to their clients 
• Develop senior media relationships and managing contacts with key commentators, industry spokespeople and sector influencers
• Coordinate and streamline internal workflows to deliver the best quality service
• Provide support, coaching and development to AMs & SAEs
• Support with hiring by interviewing potential candidates 
• Monitor team performance and support leadership in reaching company goals and KPIs
• Pitch and look for new business opportunities for YAP Global (clients, partnerships & other) 

• Candidate must have the right to work in Singapore
• At least 5 years experience and a proven track record in PR in an agency, or in journalism
• Strong knowledge or experience in the blockchain, crypto or web3 industry
• Relationships with financial, tech and mainstream press
• Strong leadership and interpersonal skills
• Strong news sense and a knack for creative storytelling and strategic thinking
• Willing to communicate with memes
• Keen interest in building relationships with key founders and leaders in the crypto, DeFi and Web3 ecosystem

• Competitive Salary - benchmarked and reviewed biannually
• Annual Holiday Allowance - 25 days, plus public holidays
• Your birthday off, to treat yourself!
• Flexible working - WFH days and flexible hours (standard hours are 9am-6pm)
• Co-working Space - we work two days from the office
• ClassPass membership - use it for gym classes or go for a massage, it's up to you!
• Private Healthcare provided by Cigna
• Social events to connect with your colleagues
• Annual company offsite (last offsite we met at a villa in Rome!) 
• Travel Opportunities - potential to attend key conferences in major global cities
• Ongoing Training & Development 
• Global Team - The opportunity to be part of a team of ambitious, like-minded, driven people from different parts of the world

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Campus Infrastructure and Services (OCIS).
• Manage day-to-day procurement and contracts management for facilities management, A&A works, and construction projects.
• Support and assist facility managers with contractual and costing matters, ensuring compliance with tendering and procurement policies and procedures.
• Prepare tender documents/RFQ documents and manage the procurement framework. Handle tender and procurement processes for consultants and contractors through QFM and PQM tenders, as well as quotation exercises.
• Evaluate, process, and recommend acceptance of tenders, quotations, variation orders, payment of consultants' fees, contractors' progress payments, and final accounts.
• Represent the University in progress and technical discussions/meetings.
• Verify and process tax invoices for vendor payments. Record goods receipt in the SAP system.
• Conduct market analysis for goods and services within the Singapore building industry and obtain vendor quotations.
• Perform any other additional or ad-hoc duties as assigned.

• Degree in Building or Quantity Surveying, Construction/Project Management, or other related fields in building/facilities management.
• At least 5 years of hands-on, relevant experience in the Singapore building industry, preferably in both the private and public sectors, with experience as a consultant or a developer/owner's representative, or both.
• Proficiency in facilities management, project management, contracts management, procurement methodologies, and cost norm evaluation.
• Strong written and spoken communication and interpersonal skills.
• Excellent organizational and analytical skills, and the ability to work effectively in a team. Knowledge of procurement strategies and sourcing techniques.
• Experience in vendor/supplier management and relationship building.
• Proficiency in using procurement software and tools with knowledge of SAP system and/or TenderBoard eProcurement platform or any other procurement platform being an added advantage.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Role Summary:

The Head of Strategy & Portfolio will be responsible for leading strategic planning processes, overseeing the company’s project portfolio, and ensuring alignment with overall business objectives. This position plays a crucial role to support the CEO in leading the PMO team, driving the company's growth strategy, optimizing the project portfolio, and ensuring the successful implementation of strategic initiatives.

Key Responsibilities:

Strategic Planning:

• Lead the development and execution of long-term strategic plans in alignment with the Rxilient’s objectives and strategic vision.
• Analyze pharmaceutical market trends, competitive landscape, and industry dynamics to identify opportunities and threats.
• Facilitate strategic discussions and stakeholders’ meetings to foster strategic alignment across cross departments.

Portfolio Management:

• Oversee the management of Rxilient’s project portfolio, ensuring alignment with strategic priorities and resource allocation.
• Develop and maintain a robust project portfolio management framework, including processes for project selection, prioritization, and performance tracking.
• Oversee special projects as tasked to PMO team, ensuring timely execution and addressing any issues or risks that may arise.
• Ensure effective communication and collaboration between PMO team, senior leaderships and business units.

Alliance Management:

• Develop and maintain strategic partnerships and alliances that align with Rxilient’s strategic goals and market expansion plans.
• Negotiate and manage partnership agreements, ensuring they meet strategic and financial objectives.
• Coordinate with internal and external stakeholders to ensure successful partnership execution and value creation.
• Perform any other ad-hoc duties as and when assigned by the Company.

Requirements:

Education and Experience:

• Degree, MBA, PhD, or equivalent in Business Administration, Finance, Strategy, or a related field.
• Minimum of 10 years of experience in strategic planning, portfolio management preferable within the healthcare or pharmaceutical industry
• Proven track record of successfully leading and executing strategic initiatives and managing complex project portfolios.
• Strong understanding of the pharmaceutical industry, including market trends, regulatory environment, and competitive dynamics.

Skills and Competencies:

• Exceptional strategic thinking and analytical skills, with the ability to synthesize complex information and develop actionable insights.
• Strong financial acumen and experience in conducting financial analysis, due diligence, and business case development.
• Excellent leadership and people management skills, with the ability to inspire and motivate teams.
• Outstanding communication and presentation skills, with the ability to effectively convey complex ideas to diverse audiences.
• Strong project management skills, with experience in managing multiple projects and priorities in a fast-paced environment.
• Proven ability to build and maintain relationships with key internal and external stakeholders.

Key Responsibilities:

• Lead and Manage the Sales Development Team:
  • Oversee a team of Sales Development Representatives (SDRs) to achieve and exceed sales targets.
  • Provide coaching, mentoring, and performance feedback to team members to drive their professional growth and success.
• Develop and Implement Sales Strategies:
  • Design and execute effective sales development strategies to generate qualified leads and expand our customer base.
  • Collaborate with the sales and marketing teams to align strategies and ensure a seamless lead-to-sales conversion process.
• Stakeholder Management:
  • Build and maintain strong relationships with key stakeholders, including senior leadership, marketing and product teams.
  • Communicate sales development initiatives, progress, and insights to stakeholders, ensuring alignment with company objectives.
• Sales Process Optimization:
  • Continuously evaluate and improve sales development processes and tools to enhance efficiency and effectiveness.
  • Implement best practices and leverage sales tools (e.g., CRM systems like Salesforce, sales engagement platforms like Outreach or SalesLoft) to optimize team performance.
• Data-Driven Decision Making:
  • Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
  • Provide regular reports and insights to senior management to inform strategic decisions.
• Market and Product Knowledge:
  • Stay up-to-date with industry trends, competitive landscape, and product knowledge to effectively position our solutions to potential customers.
  • Train and educate the sales development team on the latest product features and industry developments.

• Assists with discerning whether a project is progressing according to the terms of the contract in proportion to, amongst others, procurements, supervision and site records, milestone achievements, valuations, payments assessments, submissions of claims for additional payments, variations, extensions of time and rectifications.
• Assess projects on a case by case basis as FIDIC acknowledges special conditions may be necessary for specific issues since no two projects are the same.
• Offer assistance on the practice of Particular Conditions and provide examples of areas that require special provisions.
• Inspect all works while carrying out routine testing.
• Issue Notices regarding any errors to be corrected.
• Issue Taking-Over, Performance and Payment Certificates.
• Assess and make a neutral determination.
• Ensure that personnel behave accordingly and remove them from the site if they are not

Other roles and not limited to

• Ensuring that the works are carried out and are progressing in accordance with the contract terms;
• Liaising with and reporting the progress of the works to the relevant authorities, bodies or departments;
• Managing the commissioning of works;
• Managing the timelines and milestones of the project in view of its targeted completion date;
• Managing the costs of the project, including adjusting the contract sum;
• Supervising and inspecting tasks that are to be, or are already, completed;
• Liaising with and instructing the main contractor of the project;
• Ascertaining variations and determining applications or requests for an extension of time;
• Inspecting and managing the defects and ensuring that such defects are remedied within the stipulated time frame;
• Record keeping such as records of site visits, site inspections, correspondences, invoices and payment slips; and
• Certifying works and issuing the relevant certificates (if applicable).

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Job Overview:

We are seeking a dynamic and driven Client Centric Service Manager to lead our organization in enhancing our service delivery. The responsibilities include fostering a client-focused culture, ensuring that all teams place clients at the core in the design of our programmes and services, and implementing effective client-centric training programmes and sustainable client feedback systems, to achieve high levels of positive client experience and satisfaction across all services.

Key Responsibilities:

1. Operationalizing Client-Centric Initiatives:

• Work with all THK services to promote a client centric mindset and approach across all departments.
• Collaborate with all service units to enhance client centric practice, building from and not limited by the respective service models, and anticipating and meeting future needs.
• Foster a team-oriented environment that encourages cross-functional cooperation to prioritize client satisfaction.
• Co-lead efforts in client journey process mapping, service blueprint development and implementation of plans and strategies to enhance service delivery and client satisfaction.

1. Establishing Client Feedback Systems:

• Establish and manage effective and sustainable client feedback systems to gather insights and measure client satisfaction.
• Collaborate with all THK service units to ensure timely follow up on client concerns to deliver exceptional service
• Analyze feedback data to identify trends, areas of improvement, and opportunities for enhancing the client experience.
• Support service units in pre-empting and managing complex client feedback and lapses in service to ensure swift service recovery and client satisfaction

1. Empowering the THK team in Client Centric Service

• Co-design and facilitate fundamental client centric service training module for all THK staff
• Work with HR department to curate and provide ongoing trainings to keep staff updated on industry trends and best practices in client service.

1. Establishing Performance Metrics:

• Work with service units to define and track key performance indicators (KPIs) related to client satisfaction and service delivery.
• Regularly report on performance metrics to senior management, highlighting achievements, areas for improvement and recommendations for service improvement.

1. Continuous Improvement:

• Lead initiatives for continuous improvement in service delivery based on client feedback and industry benchmarks.
• Implement innovative strategies to enhance overall client experience.

• Bachelor's degree in Business Administration, Marketing, Communications or a related field. Master's degree is a plus.
• At least 5 years of experience in client service and/or service quality positions, with a focus on driving client satisfaction.
• Work experience in transformation or driving of customer experience initiatives or work experience in healthcare/social service sector would be an added advantage.

Attributes and Competencies

• Client-focused mindset with a passion for delivering exceptional service.
• Strategic thinker with the ability to enhance client centric service initiatives to meet overall company strategic goals.
• Well-organised, meticulous, and resourceful with the ability to multi-task in a fast-paced environment.
• Analytical mindset with the ability to interpret data and implement data-driven strategies.
• Strong leadership skills with the ability to think strategically, influence and inspire cross-functional teams.
• Excellent communication, interpersonal and networking skills.
• Demonstrates excellent facilitation and presentation skills.
• Independent worker, yet collaborative and able to work effectively in a team environment.
• Organisation-wide project management
• Able to work under pressure and excels in organisational and time management skills

We are seeking a dynamic and driven Client Centric Service Manager to lead our organization in enhancing our service delivery. The responsibilities include fostering a client-focused culture, ensuring that all teams place clients at the core in the design of our programmes and services, and implementing effective client-centric training programmes and sustainable client feedback systems, to achieve high levels of positive client experience and satisfaction across all services.

Key Responsibilities:

1. Operationalizing Client-Centric Initiatives:

• Work with all THK services to promote a client centric mindset and approach across all departments.
• Collaborate with all service units to enhance client centric practice, building from and not limited by the respective service models, and anticipating and meeting future needs.
• Foster a team-oriented environment that encourages cross-functional cooperation to prioritize client satisfaction.
• Co-lead efforts in client journey process mapping, service blueprint development and implementation of plans and strategies to enhance service delivery and client satisfaction.

2. Establishing Client Feedback Systems:

• Establish and manage effective and sustainable client feedback systems to gather insights and measure client satisfaction.
• Collaborate with all THK service units to ensure timely follow up on client concerns to deliver exceptional service
• Analyze feedback data to identify trends, areas of improvement, and opportunities for enhancing the client experience.
• Support service units in pre-empting and managing complex client feedback and lapses in service to ensure swift service recovery and client satisfaction

3. Empowering the THK team in Client Centric Service

• Co-design and facilitate fundamental client centric service training module for all THK staff
• Work with HR department to curate and provide ongoing trainings to keep staff updated on industry trends and best practices in client service.

4. Establishing Performance Metrics:

• Work with service units to define and track key performance indicators (KPIs) related to client satisfaction and service delivery.
• Regularly report on performance metrics to senior management, highlighting achievements, areas for improvement and recommendations for service improvement.

5. Continuous Improvement:

• Lead initiatives for continuous improvement in service delivery based on client feedback and industry benchmarks.
• Implement innovative strategies to enhance overall client experience.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Communications or a related field. Master's degree is a plus.
• At least 5 years of experience in client service and/or service quality positions, with a focus on driving client satisfaction.
• Work experience in transformation or driving of customer experience initiatives or work experience in healthcare/social service sector would be an added advantage.

Attributes and Competencies:

• Client-focused mindset with a passion for delivering exceptional service.
• Strategic thinker with the ability to enhance client centric service initiatives to meet overall company strategic goals.
• Well-organised, meticulous, and resourceful with the ability to multi-task in a fast-paced environment.
• Analytical mindset with the ability to interpret data and implement data-driven strategies.
• Strong leadership skills with the ability to think strategically, influence and inspire cross-functional teams.
• Excellent communication, interpersonal and networking skills.
• Demonstrates excellent facilitation and presentation skills.
• Independent worker, yet collaborative and able to work effectively in a team environment.
• Organisation-wide project management
• Able to work under pressure and excels in organisational and time management skills

Job Responsibilities:

• Product Strategy: Develop a comprehensive product strategy aligned with business objectives, market trends, and customer requirements. Define product vision, roadmap, and feature prioritization, considering input from stakeholders, market analysis, and technological advancements.
• Project Management: Lead cross-functional teams including developers, designers, data scientists, and engineers throughout the product lifecycle. Define project timelines, milestones, and deliverables, ensuring timely execution and successful product launches.
• Product Testing and Quality Assurance: Define testing strategies, scenarios, and metrics to validate product functionality, performance, and usability.Conduct rigorous testing, including functional testing, regression testing, and user acceptance testing, to identify and address defects and issues.
• Performance Monitoring and Optimization: Establish key performance indicators (KPIs) and metrics to measure product success and customer satisfaction. Monitor product performance, user feedback, and market trends, iterating on product features and enhancements to optimize performance and value.

Minimum Qualifications:

• Master degree in Computer Science, Engineering, Business Administration, or related field.
• 5+ years of experience in product management or related roles, preferably in technology or AI-driven solutions.

Preferred Qualifications:

• Master's degree in Computer Science, Engineering, Business Administration, or related field.
• 8+ years of experience in product management or related roles, with a focus on digital products or AI-based solutions.
• Experience working with computer vision technologies, digital camera systems, and cloud computing platforms.

Essential Skills:

• Strong project management skills, with the ability to lead cross-functional teams and drive results in a fast-paced environment.
• Excellent communication, collaboration, and stakeholder management skills.
• Solid understanding of computer vision technologies, AI/ML concepts, and cloud computing platforms.
• Analytical mindset with the ability to gather and analyze data, derive insights, and make data-driven decisions.
• Passion for innovation, technology, and creating exceptional user experiences.

We regret to inform you that only shortlisted candidates will be contacted.

Main Responsibilities:

· Manage the company's financial records and ensure accuracy and completeness

· Prepare financial statements and reports

· Manage the accounts payable and accounts receivable functions

· Ensure compliance with financial regulations and laws

· Assist with budget preparation and management

· Conduct financial analyses to identify trends and make recommendations for improvement

· Develop and implement internal controls to minimize financial risk

· Collaborate with other departments such as HR and operations to ensure accurate financial reporting

Qualifications:

· Diploma or Bachelor's degree in accounting or related field

· Relevant professional certification such as the Certified Public Accountant (CPA)

· Extensive experience in accounting or finance

· Strong analytical and communication skills

· Ability to work collaboratively with other departments

· Experience managing and coordinating audits

· Experience in setting up new accounting systems and processes

· Pass the fit and proper criteria set by MAS

Skills:

· Accounting and bookkeeping skills

· Financial management skills

· Attention to detail

· Analytical and problem-solving skills

· Communication skills

· Interpersonal skills

· Time management skills

· Knowledge of accounting regulations and laws

What We Offer

· Competitive salary and benefits package

· Opportunity to work in a dynamic and growing environment

· Professional development and career growth opportunities

· 5-day work week

· Meal provided

Responsibilities:

• Prepare internal management report such as daily monitoring and report calculation, daily regulatory data base calculation.
• Prepare Head Office reports and schedules required by Head Office auditors.
• Prepare MAS regulatory reports, such as mas 610, mas 649, mas 758, mas 640, mas 75 etc, and respond to the inquiries related to MAS reports.
• Communicate with the company’s tax agent, provide relevant tax information, and verify the tax agent’s submitted data to ensure accurate and compliant tax filings.
• Communicate with external auditors, provide the necessary data for the audit, and ensure the company’s annual report is properly disclosed.
• Process for staff claims and payment for daily operating expenses.
• Prepare accounting schedules such as Fixed Assets Register and Listing of OPEX.
• Prepare and posting of Journal Entries.
• Other administrative supports.

Requirements:

• Degree in accountancy or related accounting qualifications.
• Minimum 3 years relevant accounting experience in banks.
• Basic understanding of financial products and services.
• Proficient in MS Excel is essential as incumbent need to harness data on daily basis.
• Meticulous and attention to details.
• Proficiency in written and spoken English and Chinese as incumbent is required to liaise with colleagues in from mainland China.
• A good team player with good attitude.
• Self-driven with a keen interest to constantly upgrade.

Responsibilities:

• Support Front Office Manager to supervise and coordinate front office operations
• Manage service recovery for escalated guests’ concerns and feedback
• Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction
• Collaborate with various departments on guests’ special requirements and requests
• Monitor front office operations to ensure adherence to organizational standards and procedures
• Monitor room inventory levels and reconcile discrepancies
• Manage staff performance to achieve departmental goals
• Provide coaching and guidance to improve staff work performance
• Manage emergency situations
• Record and report all unusual events to the Management
• Other ad-hoc duties and responsibilities as and when assigned

Requirement:

• At least Diploma in Hospitality Management or equivalent
• Min. 2 years of working experience as Duty Manager
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Passionate to serve and go the extra mile for guests
• Possess excellent communication, interpersonal and leadership skills
• Able to make sound decision and solve problems effectively
• Able to work under pressure

Company Description

About Ksisters: Founded in 2016, we curate unique & trending K-beauty, K-fashion, and K-lifestyle indie brands and products. With over 30 beauty and lifestyle brands under our belt along with our own in-house brand, Jung Beauty, we aim to be the ultimate K-Beauty destination in Singapore.

Job Description

An exciting journey awaits as we open our flagship store in SG!

We seek a dedicated & conscientious Assistant Store Manager, a character that is responsible, diligent and self-motivated. The Assistant Store manager is responsible for assisting the Store Manager in overseeing the daily operations of the store. This includes ensuring high levels of customer satisfaction, managing staff, optimising sales and maintaining inventory levels. The Assistant Store Manager is also responsible for implementing company policies & procedures, achieving sales targets, and ensuring a positive work environment. When the need arises, the Assistant Store Manager should be able to step up and manage the team and the store in the absence of the Store Manager.

Primary Responsibilities

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers
• Identify & handle customer enquiries & feedback promptly
• Recommend creative ideas to build / develop strong regular clientele

Community / VIP customers

• Fostering a deep sense of belonging in our Ksisters' community
• Manages offline community building with cross-functional teams

Operations

• Oversee daily store operations & assist in supervising a team of retail associates
• Ensure store presentation is consistent with brand image
• Ensure retail associates are well-groomed & presentable at all times during working hours
• Manage store inventory & promptly alert management of concerning stock levels

Sales

• Able to manage, drive & achieve KPI(s)
• Analyse monthly sales results to management for performance evaluation & suggest action plans
• Coordinate & execute sales plans, marketing events & promotion programs with the team

Leadership

• Train, motivate & support retail associates to uphold company values & standards
• Monitor, coach & assist management in onboarding of new staff

Other duties

• Perform yearly appraisals for team members
• Perform any other duties that may be assigned from time to time

• 3-5 years of experience in retail as a retail manager (Beauty retail is a plus!)
• Passionate about the retail industry & has strong leadership abilities
• Must be a good team player, self motivated, open-minded & proactive with high integrity level
• Customer-focused with strong communication and interpersonal skills
• Strong adaptability skills in a fast paced environment
• Possesses problem-solving & planning skills
• Proficient computer skills (Knowledge of e-commerce is a plus)
• Able to work shifts / weekends & public holidays (Total 44 hours per week)
• Language: Fluent in English &/or Chinese, (Korean is a bonus!)
• Able to start in September 2024

If you feel that you are the person that we are looking for, please send us an email and include the following:

• Resume
• A clear picture of yourself
• A short write-up of why you feel that you are the right fit for the role

• Medical & Dental benefits
• Meal allowance
• Performance Bonus
• Staff discounts