Total 71,059 Manager job vacancies

Customer Care Manager

Salary: $4500 - $5500
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Key Responsibilities

1. Lead and manage a team of Customer Care Specialists

• Set performance goals, provide feedback and conduct performance reviews

• Regularly review the team knowledge on the latest products

2. To deliver exceptional customer service

• Develop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved

• Resolve customer complaints and enquiries in a professional and prompt manner

• To monitor and track customer response times and quality of service

• Run performance reports in Zendesk and 3CX to track team performance

3. To optimize processes and practices

• Possess the ability and foresight to continually review opportunities for improvements and execute them

• Propose to management on new initiatives for improvement in efficiency or optimization in cost.

Qualifications & Experience Requirement

Minimum of 5 years of experience in Customer Service-related role

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Highlights:

• Performance bonus
• Attendance bonus
• Training opportunities

Job Description:

• Plan menus set culinary directions in collaboration with management.
• Develops new and creative recipes and techniques for food preparation and presentation which meets the high-quality standards of the restaurant.
• Ensures that all food preparation and presentation are consistent, implementing standards to ensure that it is technically correct and within the budgeted food costs. Evaluates products to assure that quality, price, and related goods are consistently met.
• Schedule and coordinates the work of chefs, cooks, and other kitchen team members to ensure manpower cost budgets are met.
• Establishes controls to minimize food and supply waste and theft. Ensures that all kitchens are functioning efficiently and profitably and within the budgeted cost goals.
• Specifying the ordering of food supplies and prepares inventories, budget forecasts.
• Ensures that high standards of sanitation, cleanliness, and safety are maintained throughout all kitchen areas at all times.
• Implement training and professional developments for the team members. To improve the knowledge of team members in all aspects of the high functioning kitchens – quality control, safety, sanitation, and cost control.
• Develops policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment, and terminology.
• Work closely with the management team, attends food and beverage management meetings for event planning, menu and costing reviews as well as operational reviews.
• Periodically interacts with guests at restaurants and other dining areas.
• Performs other duties as assigned by the Management.

Requirements:

• Minimum 5 years of relevant experience in managing kitchens of restaurants or 5-star hotels
• Familiar with Food & Beverage trends, meticulous with a flair for menu creation
• Experience in French, Mexican, or Indian/Thai cuisine
• Advanced knowledge of food profession principles and practices & have great command in the kitchens
• Excellent knowledge of BOH systems, ordering and inventory
• Strong leadership skills and a team player with good interpersonal skills
• Excellent communication skills
• Ability to multitask and work efficiently under pressure

• Hire / Train / Supervise Employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

Interested parties, kindly email [email protected]

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Overseeing the customer services teams
• Training and managing Customer Service Assistants and Representatives
• On-boarding and training new employees
• Setting customer satisfaction targets and working with the team to meet targets consistently
• Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs
• Creating customer loyalty programs to increase revenue and improve client retention
• Establishing customer service policies and procedures
• Staying updated on developments in the customer services field

We are looking to recruit a Portfolio Manager to independently run the Portfolio using quantitative/systematic strategies. Mandate of this role would be to generate absolute return by trading in equities and liquid futures and forward contracts across all major asset classes on various exchanges and OTC trading venues.

The role requires:

• Combine sound financial insights and statistical learning techniques to explore, analyze, and harness a large variety of datasets in order to build strong predictive models which will be deployed to the investment process
• Design and develop orthogonal equity factors/signals to aid return prediction.
• Implement and develop AI driven models in the areas of stock selection, portfolio construction and risk modelling.
• Construct proprietary algorithms designed to capture alpha by applying research models derived from mathematical and statistical computations.
• Work with large datasets and conduct statistical/financial analysis.

Requirements:

• Exceptional analytical and quantitative skills as evidenced by a PhD degree with a strong record in a quantitative discipline – ie engineering, computer science, and applied sciences. Background in Artificial Intelligence,Data Science ,Big Data would be viewed favourably.
• Published research papers in the field of finance and AI.
• A deep understanding of statistics and the ability to apply this to real world problems
• Strong programming ability and the ability to write clear, well documented, and scalable code,Strong programming skills in Python, Matlab is essential.
• Familiarity with one or more relevant database technologies e.g. MongoDB
• Ability to run the desk as an independent PM and manage the entire life cycle from date transformation, strategy development, portfolio construction and trade execution
• The candidate must have relevant trading experience in front office on the sell and buy side combined with at least some experience on the buy side as a fund/portfolio manager.
• Relevant experience of managing institutional size capital in a hedge fund or proprietary context.
• Relevant experience with responsibilities of developing and executing systematic approaches to trading a defined universe of financial products

Outlet Location: City Hall

OUTLET MANAGER

Roles & Responsiblities

• Manage the outlet and ensure smooth operations on daily basis
• Supervise and ensure team comply with the company standards and follow SOP to achieve customer service excellence
• Responsible in talent development, staff training and orientation for new hires
• Responsible for manpower planning for weekly duty roster
• Lead and manage the team in achieving outlet’s KPI
• Responsible for purchasing and ensure inventory management in order
• Responsible in outlet expansion planning, renovation works and execution
• Assist in any other operational related projects

Job Requirements

• Good communications skills and interpersonal skills
• Be a team player
• Possess leadership & managerial skills
• Customer service oriented and problems solver
• Minimum 3-4 years of experience in entertainment industry or related field
• Experience in operations duties in Family KTV is mandatory
• Comfortable using computers, excel spreadsheet or google sheets for reporting purposes.
• Able to commit 6 days work weeks with shift hours, mainly night shift according to outlet’s operating hours
• Able to commit to work on weekends

Benefits:

- After 12am midnight, transport back home is provided
- Various types of leaves entitlements
- Employee discounts
- Uniforms will be provided
- Medical insurance & work injury insurance upon confirmation
- Attractive incentives
- Ample training will be provided
- Staff drinks when on duty

Why Choose Us?

1. Fast expanding company which places emphasis and values the employee
2. Career progression
3. Fun team & uplifting dynamics

1.BIM Leadership:

• Provide strategic leadership in implementing BIM processes and standards across the team. The Area BIM Lead is reporting to the Area Lead and the MSO BIM Lead
• Develop and maintain BIM execution plans for projects, ensuring alignment with organizational goals and industry best practices.

2.Multi-Disciplinary Coordination:

• Able to handle Integrated Concurrent Engineering (ICE) meetings which are Internal and federated model to work collectively and in parallel to resolve identified design and construction issues instantly using BIM models and to mitigate the latency in decision making and responses.
• Using Navisworks to generate the Clash Detection Report and Bim Collab to enhance the report progress.
• To review and validate the models created by different disciplines to ensure they are clash-free, accurate, and compliant with project requirement
• Lead the coordination efforts among diverse engineering disciplines (e.g., civil, structural, mechanical, electrical) to ensure seamless integration of BIM processes.
• Conduct regular interdisciplinary coordination meetings to address complex design and construction challenges.
• Resolve clashes and conflicts in BIM models and facilitate coordination meetings using federated models and bcf issues (BIM Collab).
• Maintain records of all issued & received models/drawings, Clash Reports, etc. in accordance with the project standards and procedures

3.Quality Assurance:

• Establish and enforce BIM quality standards to ensure the accuracy and reliability of project models.
• Conduct regular reviews of BIM models to identify and resolve issues promptly.

4. Collaboration and Communication:

• Foster a culture of collaboration and open communication among all disciplines involved in the engineering JV.
• Work closely with Area Lead, Discipline Leads, BIM Lead, MSO BIM Lead, engineers, and other stakeholders to ensure the successful implementation of BIM processes.

Qualifications:

• Bachelor's or Master's degree in a relevant engineering discipline.
• Minimum 5 years of working experience with at least 3 years’ experience in an engineering or construction company having successfully completed BIM production or coordination for at least 2 projects
• Extensive experience in BIM coordination within the engineering sector on major infrastructure project
• Proficiency in BIM software tools (e.g., Revit, Navisworks, BIM Collab).
• Strong leadership and project management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of industry standards and best practices related to BIM.
• Certifications in BIM or related fields are desirable.

Lighthouse Logistics Pte Ltd is a local Logistics Solutions Provider, encompassing Project Logistics, Contract Logistics & Freight Forwarding.

The company is now expanding its Commercial Team.

We are looking for a passionate and results-oriented Sales Manager to drive revenue. This pure hunter role is responsible for generating leads, making sales calls, developing and meeting sales targets.

To be successful as a Sales Manager, you should be an inspired self-starter and able to develop and drive sales growth. Ultimately, a top-notch Sales Manager should be able to build rapport with customers, close sales and be the conduit to internal customers.

Project Logistics

Sales Executive / Sales Manager (Project Logistics)

Roles & Responsibilities

• Develop, cultivate and maintain a sales funnel.
• Establish and achieve Sales Target and Revenue growth through developing new customers.
• Build and maintain strong working relationships with internal and external customers, enhancing customer satisfaction.
• Participate in identifying corporate sales planning and strategies.
• Preparation and submission of proposals to customers.
• Respond and follow-up on customers’ enquiries and requests.
• Communicate customer expectations internally and with vendors.
• Provide timely and accurate information on industry or customers’ intelligence.
• Collate and submit sales reports and analysis – monthly, quarterly and annually reviews.
• Develop strong customer relationships through regular visits or timely response to their queries.
• Responsible for developing and identifying new customers and growth areas
• Ensure customers pay within their credit terms.
• Other ad hoc duties as assigned by management.

Person Specifications

• Diploma/Degree in Sales or any other discipline relevant to the supply chain or logistics industry.
• Working experience in logistics or supply chain in a freight forwarding. environment will determine the designation. Candidates serving the Oil & Gas industry will have an advantage.
• Good presentation and communication skills.
• Possesses good Excel (intermediate and above) and Powerpoint skills.
• Result-oriented, sales focused, process driven, task manager, organizer and planner, customer orientated with good interpersonal skills are the key success factors in this position.
• Good sales track record.
• Hands on operational person who will get involved in operations especially during onboarding of new customers.
• Independent, self-motivated team player.

Additional Notes

The right candidate will be able to hit the ground running and immediately start opening doors with a short / mid / long term strategy that ensures consistent development in line with the operational capabilities of the business.

The right candidate will want to continually grow opportunities to be recognized as a Key Player in the Company.

Frontend Lead

Mandatory Skill : React.Js/Next.Js & Angular(70%); Java(30%)

Nice to have : Kotlin, Spring Boot

Initialize and develop web applications using high-quality and testable code
Participate in all stages of development, from initial conception to full market release and continuous improvement
Act as a key point of contact for BA and PM
Ensure high performance and security aspects in the application implementation
Perform troubleshooting, fixing bugs, and conduct code reviews to ensure the code quality of the team
Mentor and train junior developers with front-end best practice

10+ years of relevant hands-on experience in React.Js / Next.Js , Angular, Java
Experience in Kotlin a plus
Experience in Springboot a plus
Extensive experience in decomposing front-end applications, code reusability (shared libraries/components) and micro-frontends
Solid experience with relational databases (MySQL /Oracle) and non-relational databases (MongoDB)
Familiarity with React server components is a plus
High-effective communication and collaboration skills, with the ability to work closely with cross-functional teams
Proven ability to build trust and rapport with internal and external stakeholders

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

[email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No: R1987570

The Finance and Operations Manager of Singapore Actuarial Society (SAS) is responsible for the day-to-day operations and smooth running of the SAS.

Position reports to: Executive director

Salary: Range SGD 4-5k per month + bonus

Responsibilities

Operations:

· Stakeholder and vendor management: Coordination and liaising with internal and external parties including government bodies, volunteers, external auditors, vendors etc.

· Providing strong support to the Executive Director and Executive Committee where needed i.e. minute taking, drafting of communications, compilation of presentations, preparation of reports and analysis.

· Handling and processing membership applications, including the tracking and resolution of queries.

· Facilitate signing, filing and execution of statutory reports and banking documentation.

· Ensure proper record keeping, filing of documents and correspondences.

· Support on logistics and organisation of events and conferences.

· Managing administrative and billing matters related to events, sponsorship and membership processing.

Finance:

· Bookkeeping in accordance with agreed deadlines.

· Monitoring financial transactions, reporting and reconciliation of financial statements and other payment related tasks.

· Review and analysis of the Society’s financial position.

· Supporting the Executive Director and the Treasurer in financial reporting, budgeting and audit exercises as per agreed deadlines.

· Processing of expense claims.

· Performing administrative duties to enable smooth running of the society.

Digital:

· Maintenance of membership database and records online.

· Refresh of content on the SAS website and supporting digital initiatives, management of the payment checkout and finance functions.

· Maintenance of user access on SharePoint and email mailboxes.

Required Skills and Experiences

· Strong in Microsoft Office (MS Excel, PowerPoint, Word).

· Experience with conferencing platforms (Zoom, MS Teams), DBS IDEAL, Corppass submissions.

· Strong facilitation skills and experience in dealing with multiple stakeholders.

· Ability to problem solve and independently tackle issues to resolution.

· Self-directed and can work efficiently.

· Ability to remain flexible and willingness to adapt to new processes.

· Attention to detail.

· Experience/exposure to accounting & bookkeeping software (Xero, Financio, Quickbooks).

· Experience with marketing/design platforms (Canva, Mailchimp).

· Exposure to website development and content management.

· Experience using SharePoint and OneDrive.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Purpose

The Lee Kuan Yew School of Public Policy is looking for an Assistant Manager for the Thought Leadership and Strategic Communications team. The incumbent's scope of work will support content development to enhance brand awareness and stakeholder engagements as well as manage media and related engagements for the School. Including, experience in leveraging analytics to strengthen brand, and managing turnkey project budgets for tracking and reporting.

Job Description

- Build and support the website content initiatives and strategies to drive traffic, engagement and leads of digital hubs within the School’s thought leadership platform (http://global-is-asian.nus.edu.sg/) and supporting social media channels
- Identify content that supports the School's positioning and Thought Leadership, and manage the content calendar to ensure regularity of deliverables
- Conceptualise visual assets to further enhance thought leadership content build
- Handle queries from the media and build media engagements for the School’s reputation and public awareness initiatives
- Coordinate across functional teams and faculty to collaboratively deliver an effective content branding strategy on website content build and editorial plan
- Develop and maintain editorial governance in key messaging that is consistent with the School’s mission and vision through web content and media engagements
- Manage third-party partnerships and content collaboration that supports the content build online in various formats (articles, videos, infographics, podcasts)
- Track and analyse analytics in website and social media channels to identify opportunities and enhance performance in content branding strategy
- Manage project budget against overall content efforts to demonstrate effective allocation and further amplification strategies for thought leadership.

Qualifications

- Possess a Bachelor Degree or higher in Mass Communication, Media studies, Business Administration, Marketing, or Economics (or equivalent).
- Possess over 6 years of relevant working experience, preferably in managing website content, media and editorial work, and/or public relations
- Possess an editorial mindset and production skills to create content across a diverse range of topics relevant to the School and to the School's target audience; in varying formats (podcast, video, infographics)
- Team player and innovative thinker, a self-starter with problem-solving skills; committed to building key relationships across stakeholders to positively influence business results through digital channels
- Possess a strong analytical mindset to identify new opportunities and drive growth of content platforms
- Possess good interpersonal skills; strong written/editorial and verbal/presentation skills
- Possess strong project management skills; able to manage digital content agencies and internal stakeholders at all levels in a complex and dynamic environment to drive projects

Responsibilites

• Define and implement team objectives aligning with the corporate procurement strategy.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Emphasize root cause understanding and continuous improvement.

Requirements

• About 5 years of relevant experience
• Experience with leadership role
• Strong understanding of CM environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Our client manufactures, sells, and maintains industrial machinery and equipment. The Company offers products such as air conditioning systems, power generation systems, driving, and remote monitoring systems.

They are urgently seeking:

Office Manager

• You are responsible for the administrative activities, such as archiving documents and contracts, sending and collecting invoices, other financial administration, handling incoming/outgoing mail shipments, supporting recruitment and other HR-related activities
• You provide facility management for an up-to-date office, such ordering office supplies/equipment, identifying wishes and problems with regard to the office building, and acting as a point of contact for IT matters;
• You are the first point of contact for visitors where you provide general support, you also manage relationships with vendors and service providers;
• You will help colleagues organize in-house or off-site activities, such as parties, celebrations, lunches and conferences, as well as planning and organizing business travel (flight tickets, hotels, etc.)

Requirements

• Experience in overseeing and managing office operations (including some part of facilities & vendor management)
• Ability to review / vet through contracts / agreements, drafting policies
• Expetrience in working with corporate secretariat & legal dept.
• Possess high energy, positive attitude, team player, mulitasking

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Objectives

Develop a well-structured, broad and confident commercial relationship, monitoring and improving the overall relationship with the customer account as required, and ensuring the protection of the Airbus relationship at all management levels within the customer’s organization.

Primary responsibilities

Develop a thorough knowledge of her/his assigned customers:

• Develop a confident commercial relationship, monitoring and improving the overall relationship with the customer account as required, and ensuring the protection of the Airbus relationship at all management levels within the customer’s organization
• Identify potential Airbus commercial aircraft buyers and operators
• Establish regular contacts and develop relationships at all levels of the customers.
• Identify the key factors in the customer’s decision making process and develop marketing and commercial concepts, tactics and incentives adapted to each customer to acquire additional business
• Define and build a detailed, stakeholder management plan for each customer to which you are assigned

Conducting campaigns to a successful end:

• Determine the customer needs in individual sales campaigns. Recommend, coordinate and manage activities of such campaign.
• Plan commercial activities in line with priorities, objectives and timescales established by Airbus Commercial Management.
• Ensure and monitor internal Airbus alignment and coordination to ensure that the customer receives the best proposal in line with its expectations

Lead and manage the commercial team during the campaigns:

• Obtain support from all relevant experts within Airbus and manage the ad hoc campaign team, controlling all Airbus-customer interfaces during the campaign.
• Ensure proper and efficient involvement of Airbus Top Management if and when their contribution to a campaign is necessary.
• Work in close co-operation with all Airbus departments.
• Deliver as a team the best outcome for the customer
• Manage key individuals and adapt resources needed to make sure customer’s expectations are met

Maintain the customer relationships after contract’s signature and aircraft delivery:

• Watch customers’ economic and financial shape with the view to give to Airbus Commercial Management advance warning in case of problems or defaults, which could put aircraft delivery in jeopardy.
• Assist in devising appropriate solutions to problems, if any, and in their settlement with customers.
• Participate in, and assist with the organisation and coordination of industry events such as Demonstration tours and Airshows, as well as specific customer conferences and gatherings where hospitality or presentations may be required
• Prepare regular reports and briefings as required for Airbus senior management and the organization in general. Such reports should be a concise and accurate representation of the commercial situation at the customer account.

Secondary Responsibilities

• Any other duties as per assigned

General

• Comply with Airbus Singapore’s management policies
• Adhere to Airbus Singapore’s management handbook
• Lives and embrace Airbus Code of Conduct

Personal & Interpersonal Skills

• Team-player, ready to assume a subordinate role if tactically necessary, but also able to lead a team and to coordinate cross-functionally.
• Broad culture, facilitating adaptation as above.
• Good listener, able to understand his interlocutors’ perception.
• Pro-active and creative.

Professional skills

• Team-player, ready to assume a subordinate role if tactically necessary, but also able to
• Lead a team and to coordinate cross-functionally.
• Broad culture, facilitating adaptation as above.
• Excellent relational skills to adapt to various social milieus and circumstances
• Good listener, able to understand his interlocutors’ perception.
• Pro-active and creative.
• Available and prepared for long absences away from the base

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Perform financial analysis, spread sheets for the application of credit facility
• Evaluate and understand the financial risk associated with borrower and produce quality credit review periodically
• Ensure compliance with the Bank’s policy and in line with MAS regulations required for all borrower transaction
• Visit clients when required in order to achieve a clear understanding of borrowers’ profile and identify market risk associated
• Handle customers’ inquiries, liaise and develop relationship and business with Head Office, overseas branches and inter-departments as well as corporate customers
• Act as the main contact and information source in the Corporate Banking team, coordinate internal and external lines of communications with various stakeholders (e.g. Finance, Risk, Operations and Head Office colleagues).
• Support the Corporate Banking team in various group initiatives such as competitor review, market trend analysis and formulating the Corporate Banking pitch book/related marketing materials
• Co-ordination of meetings and papers, agenda formulation, project tracking and updates, action points tracking from key management meetings
• Develop various reports and presentations for management review
• Ensure timely updates of all internal and external communications/presentations
• Engage in ad-hoc projects and tasks assigned
• Perform Know-Your-Customer onboarding in compliance with the MAS regulation for all customers

Job Requirements:

• Minimum a bachelor’s degree in Business or any related discipline
• Minimum 3 years’ relevant experience within the Banking industry, Corporate Banking space focusing on Aviation and Shipping Finance
• In depth credit/accounting knowledge and good understanding of financial analysis and KYC/AML

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Project Manager (Software, Application)

Job Description & Requirements

Our esteem client is looking for an Project Manager (Software, Application)

The IT Project Manager must be trained and certified. He/ She must be able to deliver IT Enteprise Software Application Projects. The incumbent must be good in managing Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling IT Software Application Project Management.
• Involved in Project Design, Planning and Implementation.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Responsible for IT Project Lifecycle.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution.

Requirements:

• Demostrated strong IT Enterprise Software Application Project Management experience.
• Good Technical knowledge in Software Application.
• Experience in Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling IT Project Management
• Good in Vendor and Client Management.
• Demonstrated strong Project Management.
• Demonstrated experience in handling Project Life Cycle.
• Technically incline in managing Software Application Projects.
• Min. 5 years of IT Software Application Project Management experience.
• Possess CITPM or PMP certified
• Possess good System Integrator (SI)/ Government domain experience.
• Good Degree in Computer Science/Computer Engineering.
• Demonstrated good Client / Stakeholder Management experience.

We regret only shortlisted candidate would be contacted.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Gather requirements, recommend, plan and manage Learning and Development programmes for Staff, Silver Generation Ambassadors (SGAs) and Trainers through regular consultation with leaders and user departments/teams
• Explore and source for suitable Learning and Development programmes that meet learning objectives, build talent competencies and capabilities to support business needs
• Develop, review and/or enhance onboarding, Learning and Development programmes, create curriculum, e-learning contents, case studies and learning resources to support blended learning
• Provide learning reports and data dashboard to support review of learning progression of staff, SGAs or Trainer
• Review feedback and incorporate enhancements to ensure effective of learning programmes and continue to meet learning objectives and needs
• Develop course curriculum, activities, and resources for in house programmes
• Prepare and conduct training and facilitate learning through sharing of experience and examples
• Manage and support training operations for respective programmes
• Support training and coaching of the SGD trainers, organise regular sharing and learning activities
• Establish individual goals in alignment with the programme and/or company goals
• Any other duties as assigned

Requirements

• Bachelor’s degree, Post Graduate Diploma, Professional Degree in any field
• Preferable with 2-3 years of working experience in the related field
• Experience and strengths in developing process documentation, learning and development programmes, communication materials, organisation development and people management
• Relevant knowledge of analyzing training needs and implementing performance gap analysis
• Good training and facilitation skills & experience using Adult Learning Theories.
• Excellent verbal and written communication skills

Job Purpose:

This position is responsible for the daily operations of the respective assigned 4 - 6 outlets as well as to maximise the sales and optimise profits. He/ she has to build positive business relationship with the Outlet-in-Charge and Team.

Main Responsibilities:

1) Sales & Business Results

• Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Oversee and manage all areas of assigned outlets and make decisions on matters pertaining to assigned outlets.
• Use all informational resources available such as P&L and Customer Feedbacks information, etc, to identify opportunities and threats to build a business plan to optimize potential.
• Monitor and analyse outlets’ business results. Self-initiate and periodically develop business plan to improve stores’ results.
• Hold Monthly Area Meeting with all Outlets-In-Charge to account for business results, discuss over people development or movement and to update the team on the company and area directions or initiatives.
• Develop, execute and follow up stores’ action plans in term of People, Food Safety, QSC, Sales and Profit.

2) Safety & QSC

• Support, coach and consult teams to produce consistently high levels of QSC, safety and sanitization standards and guidelines.
• Submit Incident Report inclusive of actions taken for customers’ feedbacks and any stores’ incidents timely according to company guidelines.
• Ensure stores’ food products and ingredients store, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines.
• Demonstrates and reinforces behaviors to gain commitment from Crew to Outlet Leadership Team to deliver Excellent QSC standards.

3) People

• Support, coach, consult Store-In-Charge to develop recruitment and training plan so that stores are appropriately staffed with competent staff and management team.
• Select, interview, hire, conduct On-Job-Evaluations (if necessary) and train direct reports based on areas’ needs and goals.
• Know, enforce, educate and consult with all staff on all appropriate HR policies, labor laws, security and safety procedures.
• Conduct performance appraisals and gives input based on defined goals and objectives for each direct managers and staff.
• Ensures that individual development plans for service & kitchen team to Outlet Managers are implemented as per guidelines or/ and plans.

4) Administrative and others

• Conduct Cash Audit and Food Safety and QSC Audit on the assigned stores at least once per assigned outlets on monthly basis. Coach and develop action plan with stores’ leaders.
• Review and ensure outlets’ Month-end administration and submission is timely and accurately.
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards timely and consistently.
• Submit and present monthly operations sales, accountability and action plan report.

Position Objective

The HRIS Project Manager will report directly to the HR Director, Asia and will be responsible for overseeing the successful planning, execution, and completion of ATS (Applicant Tracking System) system rollout within the framework of the overall HRIS project.

Key Responsibilities

• Participate in the development of Asia school implementation plans, including the setting of deadlines, responsibilities and deliverables.
• Assist in the identification and assessment of issues and change requests with regards to the system and the roll out approach.
• Exercise overall day-to-day control of regional project participants, balancing the needs for project success with the skills and capabilities of the staff.
• Identification and management of any data cleansing exercise arising as part of the rollout.
• Conduct regular project meetings, provide updates to senior leadership, and maintain transparent communication on project status, risks and challenges.
• Seek Operations Board (Asia)'s approval at key stages - Ideation, Planning, Delivery, Transition, Realization.
• Develop and maintain an effective planning process, for the creation of a local, integrated project schedule that encompasses all aspects of the regional deployment.
• Where necessary, to identify and document local HR processes and interfaces with other departments to support any additional configuration requirements to meet local legislations.
• Identify and escalate new risks to the project, communicate them early to the project team, and manage assigned local risks.
• Make timely, effective decisions at the local level and communicating those decisions both up and down the project structure, while approaching needed decisions in a logical and thoughtful manner and weighing conflicting information.
• Work with the global project team and Cornerstone technical team for deployment.
• Create change plans for managing the local cultural change of shifting from existing methods to a new, centralized solution.
• Ensure compliance with relevant HR regulations, standards and best practices throughout the project lifecycle.
• Any other duty as assigned by the Global HR System business lead and HRD, Asia

Position Requirements

• Extremely organized with excellent time management skills
• Collaborative communicator across functions / departments to foster strong relationships
• Strong Team Player
• Strong critical thinking, problem solving and troubleshooting skills
• Experience in managing and influencing multiple stakeholders across many geographies and cultures
• Reliable and flexible, with ability to multi-task and meet deadlines
• Experience as an HR Recruiter or similar role
• Familiarity with Applicant Tracking Systems and resume databases
• In-depth knowledge of HR regulations and best practices in Asia including Vietnam, Thailand and Hong Kong

Qualifications

Education and Skills:

• A bachelor's degree in HR or IT or related field preferred
• At least 2 years’ experience in end-to-end recruitment
• Experience in HRIS implementation or Project Management is required
• Working experience of Cornerstone is an advantage
• Able to work independently in a dynamic, multi-country environment and
• Amiable, with good interpersonal skills and cultural sensitivity
• Fluency in English is essential

Contacts

• Internal
  • HRD, Asia and Asst HR Manager, Asia
  • Regional IT team
  • Global technical team
  • Asia country HR teams
• External
  • Cornerstone and their delivery partners

Working Conditions

• Generally based at the Cognita Regional office in Singapore with travel to the project locations if necessary.
• May need to work outside office hours, for calls / meetings with UK team

Terms of Employment

• Contract Duration: 1 year
• Working Hours: 9:00 am – 6:00 pm, Monday to Friday
• Annual Leave: 15 days
• Medical Benefits: Local medical insurance provided, if the applicant is not currently covered
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background Check: Required

Safeguarding

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom s/he is responsible, or with whom s/he comes into contact will be to adhere to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, s/he must report any concerns to the School’s Designated Safeguarding Lead or to the Head of School or indeed to the Regional CEO or Safeguarding Manager - Asia so that a referral can be made accordingly to the statutory services.

Responsibilities

• Support enrolment growth initiatives
• Education advisory discussion with students, parents and school stakeholders advising on our portfolio of products
• Development and implementation of sales and marketing plan to meet or exceed the sale goals
• Manage relationships with key stakeholders for markets that come under your target
• Strong business sense and industry expertise
• Analyse statistic, identify trend and prepare sales report for submission to top management

Requirement

• Relevant Diploma qualification(s) and/or proven marketing and sales experience
• Sales force experience desirable
• Proficient with MS Office applications
• Goal driven and able to meet targets
• Familiar with Social Media Platforms
• Fluent in both written and spoken English and Mandarin language to liaise with Chinese speaking counterparts.
• High communication skills
• Able to learn new things and work independently
• Responsible, enthusiasm towards the company, Integrity

Job Title- Manager On Duty

Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and ambitious. Industry experience preferred but not essential.

This role is ideal for a career driven individual wishnig to expand his or her career in hospitality. Opportunities to advance from this role and within Accor Hotels Singapore.

Responsibilities

• The Manager on Duty manages the daily operations of the front office to ensure the efficient functioning of the team in accordance with the department's operating procedures and service standards.
• He/She develops operations plans, monitor room inventory and collaborates with other departments on special guest.
• Manager on duty managers guest satisfaction and assists in reservatiosn and guest relations
• He/ She also manages personalised reception service for VIP guests, implement loyatly programmes and identifies and resolves deviations and irregularities in service operations.

Job Summary

• Assists the Department Head in directing and supervising the activities of the Front Desk, Telephone Operator and overall Guets serevcies.
• Responsible for welcoming guests' queries, complaints and request in the Lobby Area.

Requirements

• A positive attitude, friendly and outgoing person
• Enjoys guest services as his or her main job – passionate about customer service
• A strong team player & willing to help everyone
• Likes new challenges and can work under pressure
• Willing to learn new things
• Good time management skills
• Strong administrative skills
• People's friendly and customer centric
• Strong computer skills
• Strong communication skills
• Good leadeship skills
• Good telephone manners

Interested candidates, please send your CV to [email protected] and [email protected].

Responsibilities:

• Manage and oversee daily operations and ensure compliance with operations standards and procedures.
• Reviews/Plan Work Schedules to achieve high labor productivity & maintaining efficient labor strength.
• Manage costs within the budget to meet business results.
• Ensure customers needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Train new and current employees on proper customer service practices and ensure teamwork
• Handle all restaurant administrative duties

Requirements:

• Must have experiences in management of F&B restaurant experience preferably in the hospitality industry
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi-task and work under pressure.
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

The Head Chef is responsible for overseeing all aspects of the kitchen operations, including menu planning, food preparation, quality control, staff management, and adherence to health and safety standards. This role requires strong culinary skills, leadership abilities, and a passion for creating exceptional dining experiences.

Responsibilities:

1. Menu Planning and Development:Develop innovative and appealing menus that reflect the culinary vision of the establishment, considering seasonal ingredients, dietary preferences, and culinary trends.
   Create recipes, determine portion sizes, and establish menu pricing to maintain profitability and meet customer expectations.
   Collaborate with management and culinary team members to plan special events, promotions, and themed menus.
   
2. Food Preparation and Presentation:Ensure the consistent quality and presentation of all dishes served, adhering to established recipes, cooking techniques, and plating standards.
   Oversee food preparation activities, including butchering, cooking, baking, and garnishing, to maintain efficiency and minimize waste.
   Monitor food inventory levels, order supplies as needed, and ensure proper storage and handling of perishable ingredients to prevent spoilage.
   
3. Staff Management and Training:Recruit, hire, and train kitchen staff, including chefs, cooks, and kitchen assistants, to maintain a skilled and cohesive team.
   Provide ongoing coaching, feedback, and performance evaluations to kitchen personnel, promoting professional development and growth opportunities.
   Schedule kitchen shifts and assign duties effectively to ensure adequate staffing levels and smooth operations during peak periods.
   
4. Quality Control and Compliance:Conduct regular inspections of food preparation areas, equipment, and storage facilities to maintain cleanliness, sanitation, and compliance with health and safety regulations.
   Monitor kitchen operations to identify areas for improvement and implement corrective actions to enhance efficiency, productivity, and quality.
   Maintain accurate records of food production, inventory levels, and waste management to support cost control and inventory management efforts.
   
5. Culinary Innovation and Trend Awareness:Stay abreast of culinary trends, techniques, and industry developments to inspire creativity and innovation in menu offerings.
   Experiment with new ingredients, flavors, and cooking methods to keep menus fresh and exciting, while meeting the preferences of the target audience.
   Foster a culture of continuous learning and experimentation within the kitchen team to encourage creativity and culinary excellence.
   

Qualifications:

• Proven experience as a Head Chef or Executive Chef in a high-volume establishment.
• Strong culinary skills and proficiency in various cooking techniques, cuisines, and culinary styles.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Knowledge of food safety and sanitation standards, with certification in food handling safety preferred.
• Creative flair and a passion for culinary excellence, with a keen eye for detail and presentation.
• Flexibility to work evenings, weekends, and holidays as required.

The Head Chef plays a pivotal role in shaping the culinary direction and success of a restaurant or hospitality establishment. By demonstrating strong leadership, culinary expertise, and a commitment to quality and innovation, the Head Chef ensures an exceptional dining experience for guests while driving the profitability and reputation of the establishment.