Total 1,828 Director/C-Level job vacancies in singapore marina view

Job Responsibilities

• Assist with developing and maintaining the Bank's Tax Governance Framework.
• Manage local corporate tax compliance matters in Singapore Office.
• Oversee the automation of corporate taxation processes in Singapore Office.
• Lead the corporate tax team in providing tax advice on cross-border transactions.
• Manage tax disputes in Asia Pacific region.
• Coordinate the BEPS 2.0 Pillar Two implementation in Asia Pacific region.

Job Requirements

• Degree in Accountancy or Business
• At least 10 years of financial services tax experience in financial institutions or public accounting firm in Singapore.
• Strong interpersonal skills to engage stakeholders effectively.
• Team oriented, and able to work under tight timelines
• Excellent project management skills to coordinate regional assignments.
• Good leadership skills to drive outcomes.

1.Formulate and communicate with staff the branch’s operating strategies and targets. Review the sales target accomplishment rate and adopt actions in a timely manner where required to ensure that the branch achieves its annual targets.

2.Maintain and develop in-depth bank-client relationship with highly valuable clients.

3.Ensure effective functioning of credit and operational risk control mechanisms to maintain the quality of assets.

4.Oversee the development of employees’ (especially the Account Officer) professional competency. Encourage team cooperation and revive staff morale in order to cultivate and retain valuable and talented employees.

5.Communicate and coordinate business affairs to ensure smooth functioning of branch operations.

6. To conduct financial statement and industryreports analysis.

7. To deal with challenges and pressure.

8. To compliance with legal and regulation requirements.

9. To be qualified with over 12 years of experience in deposit, loan, credit analysis, financial management related fields. (Hands-on experience in sales and credit businesses－over 4 years in the role of RM).

10. To read and write Chinese (Traditional Chinese Characters) is a prerequisite as frequent communication with the Head Office in Taiwan isrequired.

Who We Are:

Game Reign is one of the leading game studios in China, creating epic, award-winning games for gamers around the world. We pride ourselves on creating a collaborative, passionate, and fun-loving environment. We are expanding our operations in Asia with a new development centre in Singapore.

On our quest to create amazing games at our new Singapore office, we’re looking for awesome and talented people to join us in designing and creating new game worlds. We are building a team with diverse strengths and experiences to bring our worlds to life, and believe that these people are our most important asset. We are great collaborators and culture carriers who enjoy using the freedom of ideas to achieve the unimaginable. We believe in a dare-to-dream culture!

We’re looking for fun-loving, passionate people with a sense of humor, a broad set of skills, life experiences, talents and perspectives. If that sounds like you, come join us in crafting new worlds and help us to connect players to the stories and characters within them. Come be a part of something awesome with us!

The Job:

As the Game Creative Director at Game Reign, you will be responsible for driving the creative vision of our games from concept to execution. You will lead a multidisciplinary team of game artists and designers, fostering collaboration and innovation. You must have a deep understanding of gaming trends, a keen eye for quality, and the ability to inspire and guide a creative team towards achieving a shared vision.

Key Responsibilities:

• Define and communicate the overall creative vision for the game project
• Provide guidance and leadership to the creative team, ensuring alignment with the studio’s artistic and narrative goals
• Foster a positive and collaborative creative culture within the team
• Work closely with the game design team to develop compelling and innovative game concepts
• Oversee the creation of game design documents, storyboards, and concept art to communicate and refine the vision
• Ensure consistency and quality in all artistic elements, including characters, environments, and animations

Qualifications, Skills & Requirements:

• Bachelor’s or Master’s degree in Game Design, Fine Arts, or a related field
• Proven experience as a Creative Director or similar role in the game development industry
• Strong portfolio showcasing successful game projects and creative leadership
• In-depth knowledge of game design principles, storytelling, and artistic techniques
• Excellent communication and interpersonal skills

Our Core Values:

These core values are embedded in all roles and applicants must possess the ability to demonstrate, understand and apply our workplace values. As part of the application process, applicants will be asked about these values and must provide evidence to justify their arguments.

• Passion – We prioritize enthusiasm, dedication, and emotional connection in our work, finding joy and inspiration in what motivates us. Through our passion and dedication, we aim to inspire others and create a fulfilling work environment.
• Ownership – We are committed to fulfilling obligations with a strong sense of duty and integrity, emphasizing proactive problem-solving and a willingness to take initiative. We take full ownership of our projects, loving and caring for them as if they were our own children.
• Family – We prioritize the well-being, support, and inclusivity of our team, treating employees like family to foster close relationships and a sense of belonging. Our commitment extends beyond office hours as we engage in activities to strengthen our bonds and create a supportive workplace community.
• Have Fun! – We prioritize and encourage a light-hearted, enjoyable, and positive work environment, fostering joy, laughter, and fulfilment in our daily tasks. Our commitment is to create a workplace where happiness and job satisfaction are integral to our daily experience.

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Supply Chain Director to join our ever-evolving APAC Procurement team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

The Worldpay procurement team brings focused expertise and drives a culture of spending discipline for strategic vendors/categories (highly critical to current and future business operations) via the employment of efficient, effective, and best in class strategic sourcing, contract management, negotiation, and supplier management practices. They serve as a central point of contact for indirect strategic suppliers for goods and services supporting Worldpay’s operations and growth trajectory in the marketplace.

What you’ll own

Reporting to the Senior Procurement Director in London, the Supply Chain Director serves as a central point of contact for internal business leaders and strategic suppliers across APAC, Australia & Middle East. Interfaces with senior leadership both within Worldpay and at suppliers. Serves as a source of best practices to be implemented by more junior team members.

• Competitively sourcing services and goods through engagement of strategic suppliers and application of industry knowledge.
• Drafting, negotiating, project manage and executing contractual documents including but not limited to master service agreements, statements of work, letter agreements, and purchase orders
• Supplier management - supporting the evolution of supplier management through supplier scorecard development and supplier quarterly business
• Intellectual property licensing procurement & structural guidance
• Liaise with technical personnel to interpret technical specifications to commercial and corporate financial requirements
• Summarize and present business cases and agreements for executive review and approval
• Other related duties assigned as needed.

Where you’ll own it

You’ll own it in our APAC hub. With hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe.

What you bring

· Bachelor’s degree in business administration or the equivalent combination of education, training, or work experience.

• 8+ years’ experience in sourcing or similar role.
• Advanced key procurement skills: Development / management of category strategies; RFP / RFI development, contract negotiations, strategic sourcing, management of supplier relationship lifecycle, understanding of risk mitigation principles, and understanding of various cost evaluation methods (TCO, ROI, Payback Period, etc.)
• Advanced contracting skills – knowledge of contracting principles, laws, regulations and industry standards.
• Demonstrated experience developing and implementing business strategy, extensive business case writing, strong background in market intelligence research, and excellent in negotiation strategy and tactics
• Extensive experience managing Business Requirements, Project Plans, Project Schedules and associated project materials in a mid to large size company.
• Advanced contracting skills – knowledge of contracting principles, laws, regulations and industry standards.
• Outstanding written and verbal communication skills, the ability to clearly and concisely communicate information at multiple levels, adapting easily to change. Capable of effective executive management presentations / communications

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

● A competitive salary and benefits.

● Time to support charities and give back to your community.

● Parental leave policy.

● Global recognition platform.

● Virgin Pulse access.

● Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

· Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.

· Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

· Determined. Inclusive. Open.Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

#LI-CW2

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for supporting the execution of substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include assisting Global Financial Crimes executives and managers with activities that support the identification, escalation and timely mitigation of compliance and operational risks in alignment with the Compliance and Operational Risk Management (CORM) Program, the Financial Crimes and Global Compliance - Enterprise Policies and the Enterprise Fraud Risk Management Standards.

Responsibilities:

• Supports the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed
• Assists in the production of independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders
• Assists in the monitoring of changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed
• Assists in the identification of regulatory training needs and provides subject matter expertise to support the development of training curriculum.
• Performs investigations and SAR filing where needed, and provides support ensuring the control environment is effective.
• Participates in the development and maintenance of the global financial crimes coverage plan which defines the scope and risk-based focus of the second line’s risk management activities and/or oversees and participates in execution of monitoring, testing, and risk assessments, communicate results.
• Carries out GFC related risk assessments, surveys, new product, and business initiative reviews as maybe necessary.
• Supports with escalating financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees
• Assists in the identification, aggregation, reporting, and escalation of the remediation and thematic analysis of FLU/CF and/or GFC-owned issues and control enhancements related to financial crimes, including review of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately

Skills:

• Critical Thinking
• Monitoring, Surveillance, and Testing
• Regulatory Compliance
• Risk Management
• Issue Management
• Policies, Procedures, and Guidelines Management
• Written Communications
• Coaching
• Reporting
• Talent Development

Driving Customer Experience

• Establishing a strong relationship with our customers through beauty knowledge sharing and excellent customer service
• Advocating for Sephora Beauty Pass to help customers discover the benefits of our loyalty programme
• Introducing customers our eCommerce platform to increase conversion and repeated purchases
• Meeting sales targets by understanding customers' needs, recommending and selling products and services to our customers in all categories such as makeup, skincare, fragrance, and hair care

Beauty Excellence

• Assisting customers with product testing
• Performing basic beauty services across all categories

Operational Excellence

• Helping to make a beautiful first impression by keeping the store tidy, well-stocked, and ensuring our products are in good sellable conditions
• Participating in inventory control to reduce loss, and ensure compliance with sampling policies
• Operating the cashier functions in a professional and timely manner

We would love to hear from you if you have…

• Passion for customer service and enjoy working with people
• Knowledge about what’s new and trending in beauty
• Prior experience working in retail or services industries (a plus!)
• Strong communication skills, ability to multitask, and comfortability with computer/store systems
• Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise
• Flexible availability to work shifts as per mall retail hours

A fast-growing Fintech company is looking for a Sales Manager/Director, APAC (Individual Contributor) to join the team here in Singapore. The role reports directly to the CEO and comes with very attractive remuneration package.

What You Will Be Doing

• Develop and execute sales strategies to penetrate new markets and expand existing client relationships
• Build and maintain relationships with key decision-makers at wealth management firms/family offices/financial services firms/banks
• Conduct product demos, presentations, and negotiations to close deals
• Collaborate with cross-functional teams, including marketing, product, and support
• Stay up-to-date with industry trends, competitor activity, and customer needs
• Manage sales pipeline, forecast sales performance, and report on sales activity

What we are looking for:

• Bachelor's degree in Business, Finance, or related field
• At least 8 years of experience in B2B solution/software/saas sales/business development
• Proven track record of achieving sales targets and revenue growth
• Strong understanding of wealth management software solutions / data solutions and industry trends
• Prior experiences in APAC will be a strong plus
• Networks/contacts with family offices, wealth management firms, financial services firms and banks will be highly desired
• Prior experiences in Wealth Management/Private Banking (institutional) will be a strong bonus

Apply now or reach out to me at [email protected] for a confidential discussion.

Unfortunately, only shortlisted candidates will be notified.

Raymond Ler: Registration No.: R1876114 | EA License No.: 21S0433 | Company Registration No.: 201314085N

About the Role

As our ASP Studio X Creative Director, you will work on a robust food and beverage account crafting disruptive ideas at the intersection of culture and technology that deliver impact. You enjoy conceptualizing thinking and have “Big Ideas” rooted in culture and trends. You will partner with the larger Studio X Creative, Strategy, Social, Influencer, PR, Digital, Production, Experiential and Shopper teams to create impactful brave and boundless creative ideas across brands for the clients.

The Creative Director will be a crucial part of the StudioX Creative team, working alongside the Creative Lead, Client Lead and Strategy Team. We’re looking for someone with extensive through the line experience.

You will be working within a region-wide borderless team model to service client needs, you will be required to execute and provide strategic direction and leadership within the group.

What You’ll Do

• Responsible for the consistency, direction and execution of all creative output, overseeing, directing and approving a high volume of campaign launches, ATL, toolkits, activations and experiential ideas that build fame for the brands.
• Maintain a close relationship with the client to ensure you understand business critical needs and maintain an open dialogue on all creative campaigns.
• Work closely with the Creative Lead, Client Leads and Strategy team to get to the right briefs that deliver remarkable and innovative ideas.
• Work closely with other members of the team to ensure high standard of creative output that delivers against key objectives.
• Creative passion to drive strategically sound creative solutions for modern audiences on modern channels.
• Go above and beyond the day-today to create culture-driving creative that’s world-class.
• Help drive creative solutions that utilize the full benefits of the addressable channels available.
• Translate creative direction and copy points from creative briefs into engaging and effective concepts and core creative ideas for an array of brands, products and briefs.
• Push the envelope for high impact creative and content that spurs action and emotion from core audiences.
• Crafts work that inspires product consumption and engagement.
• Ensure creative executions meet the highest standard of craftsmanship.
• Stay abreast of global cultural trends and industry updates, and proactively develop timely ideas for real-time content.

What You’ll Need

• Must have experience of all aspects of the comms mix including ATL, digital, social, content, and video.
• 8+ years in an agency setting with portfolio of campaign that makes our jaw drop.
• Experience of running a modern creative department of ‘digital first’ thinkers and of a similar size is essential.
• Will also be involved in TV, print, radio etc campaigns, as well as extensions of global platform ideas, and in some cases, the strategic and creative origination of cross-channel campaigns for local brands.
• Must be forward thinking and embrace creative innovation in the digital space.
• Must be an effective manager of people to ensure creative department is motivated and enthusiastic, able to empower teams to take on responsibility and be inspired about their work.
• Ability and proven track record of leading and building high performing social creative teams.
• Strategically strong. Understands the client’s business and can connect business challenges with impactful ideas that drive business results.
• Excellent interpersonal, communication, organizational and management skills with a proven ability to independently manage multiple priorities in a fast-paced environment.
• Must be persuasive and very articulate when it comes to directing or presenting, inspiring confidence and trust in colleagues and clients alike.
• Explorative with latest AI tools
• True passion for food and beverage vertical. Experience in the drinks or FMCG space a bonus but not essential.
• Proactive and a self-starter. Passion for learning and self-improvement.
• Positive attitude and ability to work under tight deadlines.

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

Job Description:

• Business Development duties in seeking out potential clients that will require the services of the business through focusing on the Greater China and European client base for services rendered through the firm
• Establish, source and quantify opportunities on fund raising initiatives as and when assigned by the firm
• This role sits at the corporate level supporting all strategic initiatives across different business units globally or relevant.
• You will be working on high profile corporate deals and partnerships to unlock potentials within existing businesses.
• You will develop robust financial models and drive both quantitative and qualitative analysis on market trends.
• You need to be kept abreast of industry trends, competitive intelligence and market positioning to advise business and functional heads on potential opportunities and risks.
• This person would be the valuation expert in evaluation of potential targets and provide insightful analysis to support strategic decisions, develop tactical plans and project manage independently.
• You need to display ownership in leading projects, and drive execution across different functional stakeholders.

Requirements:

• 5 years of corporate finance team or investment banking capacity or relevant industry experience, strong financial modelling skills is preferred.
• Highly analytical with excellent business acumen and critical thinking abilities
• Strong communicator, highly engaging with strong stakeholders management skills
• Self-starter and thrive well in an independent and flexible work environment
• Goal-oriented with the ambition to build and expand the team in future
• Excellent time management and project management skills
• Ability to communicate in mandarin fluently and in a professional level in both verbal and written
• Have prior experience and connection in the Greater China Market and Europe is preferred as the position is required to work with client mainly from the two regions

Ogilvy Associate Commercial Director

We are looking for an Associate Commercial Director who will play a critical role in supporting the continued growth of Ogilvy, leading the commercial management of a portfolio of clients.

This role primarily manages strategic commercial outcomes for a portfolio of clients, is involved in pitching in a lead or support/advisory capacity and is a trusted advisor to client leaders on commercial matters. She/he will work closely with fellow commercial teams in other regions and at WPP, with Finance and Global finance, with the client team and with clients marketing procurement teams.

This individual must have a keen understanding of the business, the ability to lead commercial discussions with external stakeholders and interpret and explain financial policies/concepts to client teams.

Ideally, you will already have worked in the advertising/marketing or consultancy sectors.

What you'll do

• Act as a commercial partner to Ogilvy client leads across the designated client portfolio within the region.
• Be the key partner to client procurement of those same clients.
• Directly manage the commercial relationship with stakeholders within the client’s procurement teams. Build relationships with clients and their financial partners.
• Implement commercial and financial targets at the client level and work together with client leaders to achieve those targets.
• Review and analyse existing pricing models and work to implement new pricing models where appropriate.
• Lead pricing negotiations.
• Support Business Development teams with commercial responses.
• Diplomatically and skilfully lead client contract negotiations for Ogilvy in partnership with legal counsel and Ogilvy client service teams.
• Ensure all markets and client teams are aware of our contractual commercial obligations.
• Support a range of commercial team’s initiatives, ranging from transformation, efficiencies, to systems and trainings, all related to commercial excellence and either led by global or by regional

What you'll need

The Associate Commercial Director will have commercial experience including, but not limited to pricing, contract negotiations, evaluating financial information and making actionable recommendations to leadership. You’ll also be:

• A trusted advisor to many: fosters a high quality and trust-based relationship with client leaders and the wider senior team, fosters collaboration and teamwork from the network, is pragmatic, focused on solutions, is fair, gains alignment via dialogue rather than imposing solutions.
• Can do letters as well as numbers and makes financial and commercial concepts easy to approach and understand.
• Lead negotiations but also act as an advisor to teams and markets in devising strategies or tactics and always ensure KPIs are met.
• She/he becomes the face of the account to procurement teams and develops good working relationships with them.
• A people person who enjoys being part of a global community, sharing knowledge and is on a continuous learning journey.
• Excellent analytical, abstract reasoning and organization skills
• Possess strong oral and written communication skills with a flexible interpersonal style to clearly present ideas both verbally and in writing.
• Excellent interpersonal skills and proven experience as a people leader.
• Proven supervisory skills, but with the ability to also be detail oriented.
• Ability to work under pressure in an environment with constantly changing priorities.
• Ability to work independently and/or part of a team to complete multiple projects on time.
• “Roll up your sleeves" team attitude

Skills/experience

§ Business Partnering; Business Growth; Finance; Operations; Costing; Pricing; Scoping; Commercial Acumen; Tenders & Negotiation; Procurement Engagement; Contract Management; Network management

Fintech Company Seeking:

Part-Time Chief Accountant / Accountant / Accounts Executive

We are looking for experienced part-time finance professionals who can commit to at least 4 hours a day. Options available for working in office or remotely. There is an opportunity for conversion to a permanent position.

Open to Singaporean and Malaysian candidates residing in Singapore or Kuala Lumpur.

Please send your CV to [email protected]

The Director of IT is responsible for the supervision and handling of day-to-day IT operations. The Director of IT ensures that timely IT support is rendered to all departments, especially in areas with guest contacts. He/she will be responsible for the administration of the inventory of all equipment, software and software licenses.

Primary Responsibilities

Hotel IT Operations and Infrastructure; Including but not limited to

• Oversee hotel IT Services team from managerial aspects and provide guidance to ensure all technology based questions can be answered promptly.
• Evaluate, recommend, plan and implement IT related projects for the Hotel.
• Lead the overall IT Department and Business units in all aspects.
• Oversee all guest-facing technologies in the hotel and ensure reliable product performance, innovative service offerings, and deliver personalized and efficient support for the same.
• Manage the day to day operations and scheduling of IT colleagues.
• Ensure that the team consistently provides a high level of operational stability for property based technology, and high levels of service and support to colleagues and guests.
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, according to Accor Focus Guide and The Finance & Accounting Policy Manual and as outlined in the Systems Manager user Guide.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Attend operational meetings as required.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Contribute to Technology Services knowledge base.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Provide point of escalation support to Accor team.

• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network.

• Manage system changes with appropriate support staff to ensure uninterrupted services.
• Maintain inventory of all equipment, software and software licenses (not limit to computers and laptops).
• Includes IT Data Protection, Data back-up, PCI compliance and security according to Accor Policy and Procedures.
• Maintenance contracts are reviewed and put in place for IT systems.
• IT Capital and Operational Expenditure planning (Budgeting, Forecasting and Accruals).
• Conduct PCI training.
• Ensure users are aware of Support processes, Corporate Help Desk.
• On-site technical resource during business hour:
• 8.30am – 6.15pm Monday – Friday
• Required onsite support over special events to be planned accordingly
• Attend operational meetings daily 9.00am

Team Management

• Interview, select and recruit direct reports.
• Identify and develop team members with potential
• Conduct performance review with the team.
• Constantly monitor team members’ appearance, attitude and degree of professionalism.
• Prepare detailed induction programs for new colleagues.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedure.

• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management.

NIQ’s Sales Account Development team is focused on growing business revenue, finding new business opportunities and market penetration. Sales is NIQ’s growth engine which is instrumental for the company’s success.

As a Sales Account Development E-Commerce Retail Lead, you will take responsibility of the overall  eCommerce Retailer business. You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.

Key Responsibilities

• Lead commercial strategy, partnership, and sales of eCommerce retailers solutions
• Sourcing and recruit for strategic new eCommerce retailers, enhancing features & inputs from existing ones
• Secure the eCommerce retailers cooperation continuity improving the conditions of existing cooperation agreements with current eCommerce retailer partners
• Ensure all data partnerships are correctly managed within the Partnership Program framework
• Ensure the Best-in-Class servicing through account account development retail team and  in collaboration with the customer services using our different platforms in priority
• Drive sales, cooperation renewals and overall growth of existing  eCommerce retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Loyalty, Pricing,  OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of eCommerce retailers on our capabilities and information
• Develop a strategic understanding of our eCommerce retailer’s industry / business / markets / clusters
• Partner with Customer Success and other relevant  functions (Operations, Product Leadership, Technology, and Marketing) to define strategic Account Plans and JBPs and remove roadblocks
• Drive strategic action plan to tackle Voice of the Customer feedback
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends

About You

You are a high-performing deal maker with a growth mindset. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate others to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of others. A deep understanding of the eComm retailer landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships.  

Understanding our customers and their contexts, effective negotiation and growth mindset drive your work. 

Throughout your tenure, you will demonstrate the following competencies: 

• Relationship Building: Develop  effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results. 
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages 
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future 
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action. 
• Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy. 
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions 
• Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation. 
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships 
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area. 

MISSION AND CHALLENGES OF THE CANDIDATE

Leadership of Marketing, product Categories (specialties), Technical and technological related activities and team in the APAC region to support sustainable business development in line with Adisseo’s strategy by species product category.

• Be the translator between sales and categories: Set the business priorities for the region and contribute to the regional strategy.
• Manage the regional team of RCMS, RTMs, Marketing and service manager.
• Ensure a coherent positioning of the different categories and a smooth management of priorities.
• Responsible for building the regional marketing plan and generating leads to fuel the sales pipe for the region.
• Ensure an effective use of internal resources and deployment of the solution approach to achieve customer success (including leveraging our services offer).

RESPONSIBILITY

MARKETING

Develop and align business strategies on product category level, propose Region business strategy.

• Coordinate the new product development projects with sales, marketing and technical teams and SBUs.
• Coordinate, identify and prioritize the needs for product registration with market access, RCMs and sales.
• Define regional marketing strategy, prioritize campaigns and validate the regional marketing plans and ensure its implementation.
• Address product availability matters in Coordination with Supply chain and Country teams
• Coordinate and prepare business budgeting.

BUSINESS DEVELOPMENT

• Management of the specialty sales targets in closed coloration with local sales teams in APAC region including revenue reporting to internal stakeholders
• Drive the new business development.
• Identify and apply new approaches with digital tools to grow the business and optimize the business management
• Ensure a good coordination with other regional category , Marketing and Technical managers in order to guarantee a coherent positioning of different specialty and performance products, to ensure an effective deployment of the solution approach
• Manage and prioritize the product portfolio based on reasonable criteria in sales, business coverage, potential etc.
• In coordination with country teams create commercial campaigns to drive maximum value for clients.
• Ensure that good practices and tools (CRM…) related sales and business management defined by SBU are well implemented in the region
• Monitor forecast of all categories, making sure its accuracy and alignment with the strategy and budget
• Reviewing existing client relationships - understanding their requirements, ensuring their needs are met by offering solutions.
• Review local distribution management policy for all categories and monitor the implementation.

PEOPLE MANAGEMENT

• Supervise a categories, marketing, technical team, including hiring, training, workloads, schedules, and deadlines
• Ensure smooth information exchange and coordination with Global specialty SBUs and Global Sales.
• Set up objectives and monitor the performance of team
• Ensure that each team member has a proper development plan and execute it.
• Leading regular team meetings and one-to-one staff development, Mentor and develop all reportees in SG

EDUCATION, SKILLS, WORK EXPERRIENCE

1. PhD or master’s in animal nutrition and/or Veterinary Medicine, or equivalent

2. 4 to 6 years’ practical experience in the feed or feed additive industry

3. Self-driven with good interpersonal, presentation and negotiation skills

4. Ability to speak fluently English, knowing Mandarin or SEA local languages would be a plus

5. Willing to travel for at least 25% of working time

Job Title: Senior Director - Presales : ASEAN

Location: Singapore
Department: Revenue
Reports to: Founder & CEO

As the Director of Presales, you will play a pivotal role in owning all Tookitaki AML products, supporting the Sales team in winning clients and building strong relationships. You will work closely with our Sales team to develop and present business solutions that align with client needs, positioning Tookitaki products as key differentiators and competitive advantages. This is a high-visibility role, demanding passionate and dynamic individuals who are comfortable taking ownership and driving customer engagement. Your deep understanding of the industry, domain, and products will be critical to becoming a Subject Matter Expert (SME).

Responsibilities:

• Market Analysis: Conduct market and prospect analysis to assist the Sales team in better qualifying deals and identifying opportunities.
• Product Positioning: Develop and articulate product positioning and messaging that resonate with customers and distinguish our offerings from competitors.
• RFI/RFP Management: Manage and respond to customer requests for information (RFI) and request-for-proposal (RFP) completion.
• Customer Engagement: Understand customer needs and deliver persuasive sales presentations and product demonstrations.
• Collaterals Development: Create standard and custom sales collateral, including pitch decks, case studies, videos, and one-pagers, to support the Sales team.
• Proposal Management: Own the proposal submission process, ensuring timely and high-quality responses.
• Event Participation: Support sales and marketing activities by presenting at and attending trade shows, conferences, and other industry events.
• Cost Estimation: Prepare cost estimates for product licenses and professional services, including implementation, workshops, and migrations.

Requirements:

• Experience: 10+ years of experience in presales, proposal writing, RFI/RFP responses, product demos, and product sales.
• Industry Knowledge: Prior experience in IT products or services related to sales, presales, product management, or product marketing.
• Multi-country exposure: Must have exposure to work across multiple countries in the ASEAN market and APAC region.
• Customer Orientation: Strong customer service orientation with excellent presentation and communication skills.
• Analytical Skills: Ability to recognize client demands and provide innovative solutions.
• Technical Understanding: Familiarity with technical innovations and trends impacting AML and financial crime compliance.
• AML Expertise: Prior experience in financial crime software/services with a strong understanding of AML compliance.
• Technical Solutions: Understanding of AI/ML-based solutions and their application in AML.
• Product Experience: Experience with SaaS, PaaS, and/or digital products, as well as large transformation programs.
• Startup Experience: Prior experience working in a growth-stage startup under pressure.

Introducing Tookitaki:

Tookitaki is revolutionizing financial crime detection and prevention for banks and fintechs. What makes Tookitaki a game changer in this space is how we are improving risk coverage by democratizing AML insights through a privacy protected federated learning framework powered by an ecosystem of AML experts. We are witnessing robust growth and partner with clients who are among the best FinTech and Banks demonstrating the credibility of our product. Similarly we are supported by few of the best investors in the world showcasing our stability and growth while validated by external organizations like World Economic Forum (Technology Pioneer) and others. Today, we have offices in Singapore, India, the UK and the US with a team strength of 110+ and growing.

Job Description

• To effectively manage and grow the Power, Downstream & Renewables (re)insurance team, including production and placement activities into the Singaporean and international markets.
• To identify and act upon new business opportunities which promote the profitable development of the business.
• To lead the development of Power, Downstream & Renewables (re)insurance business in line with the Company's plans and targets.
• To oversee and ensure the prompt placement of Power, Downstream & Renewables reinsurance contracts in accordance with the client’s requirements and needs, in a timely manner in accordance with regulatory requirements acting in the best interest of the client and the company at all times.
• To provide a quality service to clients covering all aspects of their (re)insurance arrangements; to advise, arrange, and secure the appropriate cover at a competitive premium.
• To assume responsibility for and to oversee:

1. The renewal business portfolios
2. New business production
3. The marketing & placement of risks
4. Client Servicing
5. Growing the team as we build out our wider Power, Downstream & Renewables capabilities in Singapore

• To represent the Power, Downstream & Renewables Department and Company internally and externally.
• To be responsible for the leadership and management of (re)insurance intermediation for the team.
• To agree the financial and operational targets for the Power, Downstream & Renewables Department with the CEO.
• To lead effective and regular communication within the Power, Downstream & Renewables Department and with other Departments.
• To advocate and ensure sound business practices compliant with the Company’s Rules and Procedures and other management instructions, in particular with regard to:

1. The conduct and recording of business
2. Confirmations and evidencing of cover
3. Recording and filing of all communications and discussions
4. The safeguarding of client monies
5. The escalation and reporting of breaches, errors & omissions, disputes and complaints

• Liaison with other Directors and senior managers to ensure that a coordinated approach is adopted on matters with cross-company impact.
• Reporting to the CEO in a timely manner to update on the Power, Downstream & Renewables Departments performance and ensure the CEO and Compliance Officer are made aware of:

1. Any matter which might expose the Company to a claim, legal action or regulatory action/investigation.
2. Any serious disciplinary cases.
3. Any substantial failure to comply with the external regulatory and legislative framework.

• To advocate and ensure and an adequate and proactive risk control framework within the team.
• To ensure that they and their wider team adopt and uphold best practices and act in a compliant manner at all times, including with regards to the handling of clients, filing of documentation, tracking of enquiries, handling of claims and processing of business.
• Any other relevant tasks that the CEO may from time to time require you to enact.

Representing Price Forbes

• Champion the Price Forbes name and core values.

1. Collaborative – we build on our own experience of innovation to push boundaries in partnership with clients.
2. Tenacious – we are relentless and clear-sighted in our pursuit of new and ground-breaking ideas.
3. Creative – we take a fresh perspective on risk, seeking new solutions to the trickiest questions.
4. Open – we are open-minded and future-ready, and we embrace uncertainty.

• Represent Price Forbes with clients, agents, suppliers and other organisations.

Compliance

• Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.
• Escalation of any potential E&O's to Division Head / Directors at the earliest opportunity.
• Ensure completion of all mandatory Company training and to deadline.

Your scope of duties is not restrictive and may be expanded at the company’s discretion.

Regulatory Responsibilities / Knowledge Required:

• To be familiar with the detailed regulatory obligations imposed by Monetary Authority of Singapore (MAS).
• To ensure you are trained and competent to perform your duties to the required standard and in compliance with the Monetary Authority of Singapore (MAS) regulations.
• Detailed understanding and knowledge of general insurance and underlying legal principles.
• Detailed understanding of the Company’s internal procedures and practices.

Requirements / Skills Required:

• Previous exposure to a leadership and management role(s), track record as a trusted team leader as well as a good team player.
• Ability to organize and delegate tasks effectively.
• Ability to prioritize and organize own workload to ensure that deadlines are adhered to and targets are met.
• Ability to work under pressure and to manage, lead, motivate and influence others.
• Excellent written and verbal communication skills.
• Ability to develop and sustain relationships with both internal and external parties.
• Confidence in representing the department or the company both internally and externally.
• Proficient computer skills, such as Microsoft suites, etc.

Your Career 

The Director of SASE Sales is responsible for creating, leading, and driving SASE sales strategy and execution to achieve revenue goals, uplift sales productivity, and accelerate customer participation.  This customer-facing role is chartered with prioritizing and activating SASE strategy and best practices to fuel growth and shift highly specialized SASE selling motion to Core Sales capacity with a collaborative, transparent culture of accountability.  This role reports to the Senior Director SASE Sales JAPAC. 

The Director of SASE Sales works cross-functionally with sales leadership, corporate and field marketing, product marketing and management, finance, HR, sales enablement and other company functions to identify areas for revenue growth with leverage. This role scales best practices and creates the framework and programmatic infrastructure to fuel sales initiatives through regular selling motion to engage customers, sales teams and opportunities to achieve strategic outcomes.  

Working in partnership with Sales Leadership including Theater VPs, the SVP of Channel and Sales Strategy, Speedboat Sales Leadership, and SE Leadership, this role identifies tops-down SASE growth initiatives and creates theater-wide continuity where possible, while enabling region-specific initiatives.  The Director of SASE Sales provides leadership and execution for inter-organizational initiatives to optimize execution between SASE Sales, Core Sales segments, ecosystems, and other GTM functions.  Initiatives may include:

• Sales performance
• Participation - portfolio selling strategies, product mix and diversification
• Sales model and resource allocation 
• Best practices, guidelines and standards
• Refresh and Renewal
• Identifying new paths to market and requirements for enablement
• Channel and Ecosystem leverage 

Your Impact

• Jump into a number of complex problems, identify the issues through superior business insight, build compelling business cases and move your ideas to execution
• Drive the significant organizational and process changes needed for implementation and adoption of large-scale programs to increase company efficiency and achieve growth objectives
• Structure and package analyses, strategies and recommendations into highly effective, compelling communication and presentations to various audiences, including senior executives and sales leadership
• Build strong relationships across the sales organization to drive initiatives, and receive continuous feedback from key contacts
• Ensure on-time delivery of initiatives, programs, and projects with high quality and clear communication

Success of this role is measured by:

• SASE Bookings attainment
• SASE Sales Productivity
• Successful completion of critical initiatives in a timely manner

As the lead for our core program based in Singapore for AP region you will be the product and business lead responsible for building out corporate T&E strategy for our issuers including forming and launching initiatives, offering product capabilities, as well as engaging in key partners including TMCs, travel enablers that support corporate travel requirements.  You will work in close collaboration with our market teams and business development teams to drive overall issuer goals in commercial.

This is a unique opportunity to be part of a new team within Visa in AP, managing one of the company’s most important strategic product initiative globally. This role will report to Head of Large and Mid-Market segment in AP as well as secondarily, to the Global B2B Travel team.

Key responsibilities will include

• You will own and drive our Corporate Travel and Entertainment segment strategy in Asia Pacific across variety of issuers
• The role will require you to collaborate with key partners both internal and external in executing Visa’s strategy while meeting Issuers and corporates needs in the T&E user journey
• Drive product development, enhancements of CVPs, introduction of VCS Services to meet corporate needs.
• Provide best practices guidelines for corporates and government to benchmark their current program and evaluate recommendations for future growth plans. 
• You will work collaboratively with the client deal teams working on selling strategies, executing, optimising portfolio as well as commercial arrangements.
• As such, you will work with market teams to develop and execute sales pipeline in Corporate T&E Programs in the region, introducing new B2B products and services as appropriate.
• As the voice of the market clients, you will need to provide feedback, develop product plans and collaborate with global LMM Core product teams to prioritize and maintain product roadmap to drive future growth. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

• To support and work closely with CEO and Assistant Director, Facultative to manage and grow the Facultative portfolios, including production and placement activities into the international markets.
• To identify and act upon new business opportunities on a wholesale and facultative basis which promote the profitable development of the business.
• To participate in the development of the Facultative reinsurance business in line with Company's plans and targets.
• To facilitate the prompt placement of Facultative reinsurance contracts in accordance with the client’s requirements and needs, in a timely manner in accordance with regulatory requirements acting in the best interest of the client and the company at all times.
• To provide a quality service to clients covering all aspects of their reinsurance arrangements; to advise, arrange and secure the appropriate cover at a competitive premium.
• To assume responsibility for:

1. The renewal business portfolios
2. New business production
3. The marketing & placement of risks
4. Client Servicing

• To meet the financial and operational targets set by the Department.
• To promote effective and regular communication within the Department and with other Departments.
• To promote and ensure compliance with the Company’s Rules and Procedures and other management instructions, in particular with regard to:

1. The conduct and recording of business
2. Confirmations and evidencing of cover
3. Recording and filing of all communications and discussions
4. The safeguarding of client monies
5. The escalation and reporting of breaches, errors & omissions, disputes and complaints

• Support the liaison with other departments to ensure that a coordinated approach is adopted on matters with cross-company impact.
• Reporting to the line manager on a timely manner to update on the performance and ensure the line manager is made aware of:

1. Any matter which might expose the Company to a claim, legal action or regulatory action/investigation.
2. Any serious disciplinary cases.

Representing Price Forbes

• Champion the Price Forbes name and core values.

1. Collaborative – we build on our own experience of innovation to push boundaries in partnership with clients.
2. Tenacious – we are relentless and clear-sighted in our pursuit of new and ground-breaking ideas.
3. Creative – we take a fresh perspective on risk, seeking new solutions to the trickiest questions.
4. Open – we are open-minded and future-ready, and we embrace uncertainty.

• Represent Price Forbes with clients, agents, suppliers and other organizations.

Compliance

• Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.
• Escalation of any potential E&O's to Division Head / Directors at the earliest opportunity.
• Ensure completion of all mandatory Company training and to deadline.

Your scope of duties is not restrictive and may be expanded at the company’s discretion.

Regulatory Responsibilities / Knowledge Required:

• To be familiar with the detailed regulatory obligations imposed by Monetary Authority of Singapore (MAS).
• To ensure you are trained and competent to perform your duties to the required standard and in compliance with the Monetary Authority of Singapore (MAS) regulations.
• Detailed understanding and knowledge of general insurance and underlying legal principles.
• Detailed understanding of the Company’s internal procedures and practices.

Requirements / Skills Required:

• Previous exposure to a leadership and management role(s), track record as a trusted team leader as well as a good team player.
• Ability to organize and delegate tasks effectively.
• Ability to prioritize and organize own workload to ensure that deadlines are adhered to and targets are met.
• Ability to work under pressure and to manage, lead, motivate and influence others.
• Excellent written and verbal communication skills.
• Ability to develop and sustain relationships with both internal and external parties.
• Confidence in representing the department or the company both internally and externally.
• Proficient computer skills, such as Microsoft suites, etc.

Working Location: Ghim Moh

Working Hours: 8.30am – 6pm (Mon – Thu) 8.30am – 5.30pm (Fri)

Contract Extension / Contract conversion is possible, upon completion of 1 year contract (1 month completion bonus )

Learning:

• Design,plan and implement’ "Competency Driven Growth (CDG)" Framework to guide learning, development, and growth.
• Equip reporting officers (SMT and MMT) to conduct CDG and career conversations with staff.
• Design and implement Workforce Tranformatiion - identify target groups and their future learning needs, reskill them and redeploy them.
• Refresh learning policies and guidelines in line with the organisation’s learning philosophy, including developing a comprehensive training and development system for staff, with training for impact, workplace based training, learnt skills applied to jobs, etc).
• Monitor and assess the impact of the learning and development strategy and initiatives on organisational outcomes.
• Oversee and manage the learning budget.

Employee Engagement and Culture Building

• Communicate and administer Employee Engagement Surveys, Pulse Surveys.
• Faciltate SMT and MMT to close engagement gaps.
• Induct new joiners.
• Build kopi kaki network to support staff's wellbeing.
• Drive culture building efforts, including curating HOT (Honest, Open, Trusting) conversations and townhalls with staff, as well as connects with MMT, to gather regular feedback and generate ideas.
• Lead employee mentoring and coaching programs.

Leadership Development

• Oversee administration of 360 leadership survey and coaching plan for SMT and MMT.
• Organize and curate Leadership conversation Series (LCS) for leaders.

Requirements:

• Experience in L&OD function in public agencies, and led a team of three or four team members in this function for a few years.
• Accumulated 15 years in HR experience including L&OD.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

Managing Director, Asia-Pacific Department

Our Asia-Pacific Department covers more than thirty offices across fourteen countries in the Asia-Pacific region. We are responsible for setting up a business strategy and a business plan for the Asia-Pacific region, which includes the conduct of profit management and administrative operations for the branches, subsidiaries and affiliates under the Global Corporate & Investment Banking Division in the Asia-Pacific region (“the Branches”). In addition, we oversee the legal regulations and compliance matters of the Branches and ensure that we comply with the local regulator of each country that we operate in. Above all, we promote collaboration with subsidiaries or affiliated companies of Mizuho Financial Group.

We now have an opportunity for an experienced professional to join the team.

Your key roles & responsibilities include:

· Supporting and coordinating overseas offices of the Asia-Pacific region in the branch management (Internal control, Business strategy, Resource allocation and Regulation compliance)

· Communicating with offices in this region, other overseas regions and Japan for the planning and coordination of the branches, subsidiaries and affiliates under this region

· Promoting the business to help the Branches achieve their targets

· Preparing and submitting Management level reports in both English and Japanese language

What you should have:

· A Bachelor’s Degree

· At least fifteen years of experience with financial institutions

· At least ten years of experience in corporate finance

· Business-level proficiency in both English and Japanese as the incumbent is expected to read and understand documents as well as respond and present in these two languages

Job Responsibilities:

1. Assist the CEO in formulating the company’s strategy, monitoring its execution, and making necessary adjustments.
2. Preside over shareholder meetings and board meetings, ensuring the implementation of the meeting resolutions.
3. Develop the human resources strategic plan according to the development strategy of the enterprise or group, and supervise its execution to ensure that human resources meet business development needs.
4. Participate in major personnel decisions of the company, providing senior management with advice on human resources strategy, organizational development, and talent team building.
5. Promote organizational change and innovation to achieve continuous organizational development.
6. Build a senior talent pool with a global perspective.
7. Promote the company-wide implementation of the core value of "customer first."

Job Requirements:

1. Bachelor's degree or higher in business administration, human resources, or a related field.
2. Over 10 years of experience in corporate human resources management.
3. Rich theoretical knowledge and practical experience in various HR modules, as well as in organizational design and development.
4. Ability to deeply understand the business, with a keen sense of the market environment and industry development.
5. Excellent verbal and written communication skills, with a meticulous, rigorous approach to work and strategic foresight.
6. Strong judgment and decision-making abilities, interpersonal communication and coordination skills, and planning and execution capabilities.
7. Strong sense of responsibility and dedication, with good professional ethics.

Arena Investors, LP (“Arena”) is a global investment firm and merchant capital provider that seeks to generate attractive, risk-adjusted, and uncorrelated returns by investing in a highly diversified portfolio across the entire credit spectrum in areas where conventional sources of capital are scarce.  We are seeking a talented individual to join our Private Credit / Illiquid team. 

 The successful candidate will be expected to originate, evaluate, and execute investment ideas and manage deal processes throughout APAC, in all illiquid asset classes including but not limited to corporate credit, real estate, and structured finance among others. Proven ability to create new PnL sources organically whether as an intrapreneur or in a startup venture is a plus.

 Arena’s investments are typically complex, flexibly structured, geographically / industry agnostic, and usually considered to be “non-traditional” or “esoteric” illiquid middle market positions.  The firm follows an investment process that is fundamentals driven and capitalizes upon “process driven wrinkles,” “perceived risk”, and other “special situations” in order to generate superior risk-adjusted returns.  The successful candidate will have experience illiquid asset classes and have at least one sector, geography, or asset class specialty while having a strong general experience illiquid investments.

 Arena has a flexible multi-strategy investment mandate to directly originate both performing and non-performing opportunities in corporate, specialty finance, real estate, and energy investments.  Transaction sizes typically range from $10 to $50 million.

Responsibilities:

·         Actively market, source, and develop new relationships and source transactions from intermediaries, sponsors and directly with borrowers 

·         Develop unique investment ideas and evaluate new industries for potential investments

·         Help accelerate the growth of new or nascent financing platforms

·         Screen new transactions, prepare, issue, negotiate and execute term sheets

·         Build operating models, perform valuation analysis, financial analysis and conduct industry research

·         Lead and attend management meetings, financial and accounting advisors on process management, diligence, structuring and negotiations with borrowers

·         Prepare and present comprehensive investment memoranda and investment committee materials:

·         The ideal candidate must be entrepreneurial, energetic and technically proficient.  Must have the ability to thrive in a dynamic environment

·         Strong commercial sense and passion for networking

·         Candidate has a strong deal sourcing network and has a proven ability to generate new relationships as market dynamics evolve

·         Minimum of 10 years of finance experience; ideally in an investing role and focused on middle market companies.

·         Fluent in English and another Asian language – a Southeast Asia language (e.g. Bahasa), Korean, or Japanese is a plus

·         We are seeking a candidate that is self-motivated, ambitious and has a high energy level

· Design, execute, and continuously optimize company's Southeast Asia after-sales service operation strategy to ensure customer satisfaction and retention rates meet targets.

· Lead and manage after-sales operations team, including functions such as customer support, technical support, and customer success.

· Develop and maintain efficient customer support processes and standard operating procedures to ensure timely resolution and proper handling of customer issues.

· Develop and implement customer training plans to help customers in better understand and use of products, enhance customer satisfaction and product stickiness.

· Coordinate cross-departmental collaboration, closely collaborating with sales and product development teams to address customer issues and continuously improve products and services.

· Analyse customer feedback and data, identify problems and marketing opportunities, propose improvement suggestions and optimization plans.

· Manage the performance and resources of the after-sales operations team to ensure efficient operation and achievement of operational goals.

· Regularly report after-sales service operation status and customer feedback to the management, provide improvement suggestions and strategic planning.

Requirements

· Bachelor's degree or above from a domestic university ranked 211 or above, or overseas institutions ranked in the top 200 by QS.

· Over 10 years of experience in relevant field, including after-sales service or customer success in overseas market of SaaS products.

· Strong customer-oriented thinking and problem-solving abilities, capable of respond quickly to customer needs and providing high-quality solutions.

· Outstanding leadership and team management skills, able to motivate and guide teams to achieve performance goals effectively.

· Excellent analytical and problem-solving skills, capable of independent thinking and quickly addressing various challenges.

· Good resilience and teamwork spirit, able to maintain high efficiency and quality performance in a fast-paced and changing work environment.

· Strong business insights and market sensitivity, able to grasp market trends and customer needs, and provide effective suggestions for the company's business development.

· Fluent in both English and Chinese to communicate with Chinese associate.

• Oversee and manage all digital marketing channels to ensure brand consistency
• Build on the existing digital marketing roadmaps and develop new marketing strategies to enhance visibility of the company, drive traffic to core digital platforms and expand on the existing customer base
• Monitor and track ROI and KPIs and engage in budget planning
• Develop, implement and execute company campaigns to positively position the Group as a technologically advanced and customer-centric firm at the regional level
• Oversee and manage all our social media accounts to create and maintain high levels of customer interaction and high proficiency of service rendered
• Manage and enhance the quality of online content, with the application of SEO and Google Analytics
• Keep abreast of the latest digital marketing trends and developments and develop relevant strategies to improve on the Group’s visibility
• Willing to try new ideas and keep updated on market trends.
• Not afraid to step out of your comfort zone.
• Work with multiple stakeholders across a global team.
• Write in clear concise terms for compelling content.
• Design email marketing campaigns.
• Work with the design team to create HTML5 banners and ads.
• Well versed with social media (Discord, Telegram, Tiktok, Twitter, Youtube), influencers, and digital channels.
• Manage the advertising leads and landing pages.
• Create a digital marketing calendar and bring it to execution.
• Passionate about Cryptocurrency, NFT, Blockchain, GameFi and/or DeFi.
• Bonus: You are active in existing crypto communities.
• Bonus: Experienced in marketing/advertising.
• Background in media advertising, digital agency, or ad tech industry is a plus.
• Communications, business, design or marketing qualifications are welcome to apply.

Please send your updated resume to [email protected] if you are interested