Total 5,980 job vacancies in one north central singapore

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24003

What will you do?

• Experience in Bid Management, responding to RFP and other Presales activities.
• Anchoring responses to Proactive (proposals) as well as Reactive (RFP/RFI) bids as a single point of contact for timely submission.
• Meticulous combing of tender terms and conditions, highlighting clauses that are risky to comply, suggesting appropriate Statement of Compliance responses.
• Accurate estimation of software solution costing with underlying assumptions.
• Understand software solution requirements of the tender from a business and functional perspective to write out the business functionality part of the proposal.
• Populate respective assumptions behind Agile User Stories of tender.
• Effectively coordinate with stakeholders to design a solution response.
• End-to-end ownership of the proposal response to the client for timely submission.
• Deliver presentations and demonstrations internally and externally on all relevant proposals recommended to customer.
• Assists the sales team to develop and implement account penetration strategies and account specific sales plans.

What are we looking for?

• Software development experience.
• 4 to 6 years of relevant (Pre-Sales) experience in an IT services company.
• Successfully delivered a software solution for Government Agency of $5 million and above as a project manager, with healthy profit margin.
• Possess experience delivering software solution using Agile methodology.
• Good understanding of the IT Services landscape .
• Experience in RFP/RFQ/RFI management and a good understanding of End-to-End sales life cycle.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

By submitting your application, you hereby give your consent to Activate Interactive and its affiliates to process and use your personal data for the purpose of processing and facilitating your request. You may refer to our Personal Data Protection Notice at https://www.activate.sg/privacy-policy for details.

Enterprise Sales Development Representative (SDR)

Sinch is a global leader in cloud communications, offering a diverse range of messaging, voice, and email solutions that empower businesses to connect with their customers seamlessly. Our tools are crafted to help enterprises build and maintain meaningful relationships with their audiences, with a strong emphasis on scalability, security, and innovation.

Essence of the Role:

The Enterprise Sales Development Representative (SDR) is responsible for generating new business opportunities by qualifying inbound leads and completing targeted outbound prospecting strategies. This role requires a deep understanding of our enterprise solutions, strong communication skills, and the ability to engage with high-level decision-makers within large organizations. The ideal candidate will be highly motivated, results-driven, and able to thrive in a fast-paced, goal-oriented environment.

Key Responsibilities:

• Lead Generation: Identify and research potential enterprise clients through various channels, including industry reports, social media, and networking events.
• Outbound Prospecting: Complete focused outreach initiatives to connect with essential collaborators and decision-makers in large organizations.
• Lead Qualification: Conduct initial discovery calls to understand prospects' difficulties, problems, and budget. Qualify leads based on their potential fit with our solutions.
• Sales Pipeline Management: Maintain accurate and up-to-date records of all lead interactions in the CRM system. Track progress and follow up with leads to ensure timely conversion.
• Collaboration: Work closely with the Sales and Marketing teams to align strategies, share insights, and refine messaging. Provide feedback on lead quality and campaign efficiency.
• Presentation and Demonstration: Schedule and coordinate meetings between qualified leads and the Sales team. Prepare prospects for these meetings by providing necessary background information and setting expectations.
• Market Research: Stay informed about industry trends, competitive landscape, and new technologies to better engage with prospects and articulate our value proposition.
• Reporting: Generate and analyze reports on lead generation activities, conversion rates, and other key performance metrics. Use this data to continuously improve strategies and approaches.

In order to be successful in this role, you should have/be:

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• 2+ years of experience in a sales development or lead generation role, ideally within an enterprise SaaS or technology environment.
• Proven ability to engage with senior executives and decision-makers.
• Strong communication and interpersonal skills, both written and verbal.
• Proficiency in using CRM software (e.g., Salesforce, HubSpot) and sales engagement tools.
• Excellent research and analytical skills.
• Ability to work independently and as part of a team.
• Goal-oriented, with a strong emphasis on achieving and surpassing targets.
• Highly organized with outstanding time management skills.
• Resilient and adaptable to changing priorities and market conditions.

Our Commitment

We are dedicated to building an engaged and hardworking workforce in an environment that is inclusive, supports flexibility, and embraces diversity.

Our core values—Dream Big, Win Together, Keep It Simple, and Make It Happen—create a culture that encourages diverse thinking, skills, and experiences to drive innovation and improve business results.

Your Life at Sinch

At Sinch, being a Sincher means continuously learning and pursuing new challenges. Whether you work in our offices, from home, or in a hybrid model, we celebrate change and embrace the unknown. You’ll roll up your sleeves and make a meaningful impact on the world.

The path to success is always upward, and opportunities are closer than you think. It’s time to chase answers, tackle challenges, and follow your dreams.

Ready to join us on this journey? Apply now!

If this role isn’t what you’re looking for, please consider other open roles on our career page: Sinch Careers

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We create evidence-based, personalised health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

• Conducting market research and analysis to identify potential investors, merger or acquisition targets, and industry trends.
• Developing and implementing strategies for fundraising, merger and acquisition activities.
• Assisting in the preparation of business plans, investment memorandums, and financial models.
• Supporting due diligence processes by conducting research and analysis on target companies.
• Participating in negotiations with investors, target companies, and other stakeholders.
• Supporting post-merger integration activities, such as developing integration plans and assisting with the execution of integration initiatives.

What are we looking for?

• A strong academic background in business, finance, or a related field.
• Excellent analytical and research skills, with the ability to gather and interpret complex data.
• Strong communication and interpersonal skills, with the ability to build relationships and work collaboratively with colleagues and stakeholders.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Experience or knowledge of fundraising, merger and acquisition, or corporate finance would be an advantage.
• High attention to detail and the ability to work independently and meet deadlines.

What do we offer?

• Nurturing environment
• Fun and open culture
• Employee Wellness Programme

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Project Manager

This is a one-year contract role

Internal Code: A24093

What will you do?

• Manage IT projects from award of tender to delivery and maintenance, while keeping time, quality and costs constraints under control
• Develop overall execution plan & ensure the roles and responsibilities, deliverables and schedule are clearly communicated to the team members and customers
• Manage development phases of the project, i.e. plan, assign and track progress of development
• Document project specifications and design and implement system based on requirements gathered
• Maintain excellent client relationship with the customer
• Conform to best-practice Project Management processes and documentation
• Technical Presales
• Engage customers in the study and analysis of their requirements and customise solutions according to their needs
• Do presales demonstrations & presentations at the customer’s side
• Provide technical inputs to tenders and proposals
• Assist in preparing sales kits
• Oversee the setup and maintenance of demo sites and systems from ground up

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Well versed in Agile and Waterfall methodologies and execution
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery.
• A strong understanding of cloud services, including AWS (Amazon Web Services) and Microsoft Azure.
• A proven track record of managing government/complex projects from inception to completion, ensuring they are delivered on time, within scope and budget.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are looking to hire an Associate Consultant to enhance our leading market position and provide innovative solutions to unique challenges faced by the clients in the market. In this role, the Associate Consultant will provide investigative and professional advisory services by conducting standard public records research and human source enquiries for clients investing and operating in the South-East Asia region.

Role tasks & Responsibilities:

Case work

• Conduct thorough OSINT and public record research and overt enquiries in both English and Indonesian languages

• Process and evaluate human source intelligence gathered throughout the project lifecycle
• Work closely with project leaders and editors to support the production of high-quality, client-ready intelligence reports
• Liaise with Control Risks’ network of market intelligence providers and identify new providers and sources of intelligence
• Meet agreed deadlines.
• Work on multiple projects at any one time and manage own workload efficiently
• Contribute to the growth of Control Risks’ network of market intelligence providers and identify new providers and sources of intelligence
• Fulfil administrative requirements such as completing weekly timesheets.

Clients and marketing

• Support the production of client-ready proposals
• Attend client calls/meetings and conduct in-country research trips when workload allows
• Conduct research and prepare material (e.g. client or sector briefs) to support marketing initiatives
• Curate information on companies and individuals from past reports to expand the knowledge base of the practice

Essential

• At least two years’ experience in a related industry, such as but not limited to: financial services, journalism, legal, professional services consulting, government/government affairs, policy, academia
• Has a keen interest in and strong understanding of political and business trends across South-East Asia, including in Indonesia
• Excellent research and writing skills. Ability to summarise, process and communicate information clearly
• Ability to think critically and unravel complex information with an investigative mindset
• Written and spoken fluency in English and Indonesian
• Has a good understanding of commercial transactions and investigations
• Strong working knowledge of Word and PowerPoint.

Preferred

• Ability to read and analyse financial data, including balance sheets
• Advanced OSINT skills
• Familiar with research databases typically used in a due diligence project or investigation

Activate Interactive Pte Ltd (“Activate”) is a technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create a positive impact on people’s lives, then we would love to hear from you.

Creative Department is looking for Lead UI/UX Designer

Internal Code: A24103

The Lead UI/UX Designer co-leads the Design team on projects that include all UI/UX components, including but not limited to pre-sales activities, and to manage and handle design proposals and effort estimation in pre-sales activities, and also manages external design partners/freelancers working on the projects.

The role of the Lead UI/UX Designer is to advocate and evangelize UX within the organization and beyond, raising awareness and appreciation of the value and impact of user-centered design. A Lead UI/UX Designer have to educate and influence our clients, managers, and other stakeholders on the benefits and best practices of UX design, and demonstrate how it can improve their products, services, and processes.

What will you do?

• Lead a team of UI/UX designers, providing direction, guidance, and feedback on design projects
• Define and implement UI/UX design standards, processes, and best practices across the organization
• Collaborate with cross-functional teams to develop product roadmaps, strategies, and design solutions
• Manage multiple projects and prioritize tasks to meet deadlines and project milestones
• Conduct design reviews, provide constructive feedback to team members, and ensure design quality and consistency
• Stay abreast of industry trends, emerging technologies, and innovations in UI/UX design, and incorporate them into design projects
• Advocate for user-centered design principles and ensure that designs meet user needs, business goals, and brand guidelines
• Utilize exceptional presentation skills to effectively communicate design concepts, strategies, and rationale to executives and stakeholders
• Excel in selling designs by highlighting their impact, value proposition, and alignment with business objectives.

What are we looking for?

• Expertise in information architecture, user testing, and creating highly detailed design specifications
• Expert at Figma, Sketch, Adobe Illustrator, Adobe Photoshop, and/or other design applications
• Good leadership quality
• Excellent verbal and written communications skills
• Degree in design-related field or equivalent experience
• At least 6 years’ experience in UI/UX design

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Language Requirement: English
• Location Requirement: Singapore
• Work setup: Hybrid 
• Sector: Technology

The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best-in-class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals.

Duties and Responsibilities:

• Lead a high performing team to provide high quality services focused on exceeding the expectations of clients.
• Set clear performance standards and goals for the team. Assess progress against goals and performance standards, proactively address gaps.
• Provide leadership and coaching to direct reports.
• Establish regular communications with direct reports through 1-1 meetings, team meetings with established agendas or other regular touch points. Provide in the moment feedback.
• Complete performance management processes, including providing feedback and proactively addressing gaps.
• Provide leadership to the team by earning trust, motivating and inspiring great performance while fostering a positive inclusive environment that encourages collaboration and learning.
• Showcase an extremely high level of understanding and becomes fully engrained in the client organization including building strong relationships with key stakeholders, organizational structure.

• Partner with internal Cielo teams and client leaders to ensure successful implementation of new clients.
• Develop recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, source of candidate and hire among others.
• Directly works with Recruiters and hiring leaders to foster relationships and build trust.
• Manage programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals.
• Drive the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies.
• Participate in client meetings, sharing updates and data. Discuss gaps in service delivery with proactive plans to address and remediate.
• Support recruitment process needs of clients.
• Leverage shared delivery resources effectively.

• Maximize the use of Cielo resources to meet goals.
• Responsible for Cielo-specific metric reports and P&L management
• Drive standardization, continuous improvement and consistency of processes and procedures.
• Effectively work as part of the Cielo Client Services Management team to share best practices and drive organizational initiatives.
• Other duties as assigned.

Supervisory Responsibilities

The Client Services Manager will lead a team of Recruiters, providing guidance, conducting performance reviews, and supporting professional growth.

The position is responsible for the efficient organisation and distribution of clean linen and amenities based on the requirements of both Rooms and Food and Beverage within the Hotel premises. He needs to also ensure the timely completion of all guest’s requests

Primary Responsibilities

Ensures The Seamless Operations Of Both F&B And Rooms

• Ensures the smooth operations of the F&B and Rooms sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Conducts quality checks on clean linen received following the procedures as detailed in Raffles Hotel Singapore local Standard Operating Procedures (SOP). To reject any linen that does not meet the standards for re-processing.
• Issues clean linen to the outlets, banquets, and spa upon exchange of soiled linen and as per outlet’s requisition.
• Records linen transaction in allocated linen record books. Entries must be accurate with any shortages highlighted and reported to Laundry Manager.
• Washes and presses small linen items such a cocktail napkins, tray cloths in-house.
• Washes face towels and cleaning cloths in-house.
• Prepares outgoing Rooms & F&B linen for outsource laundry company. Records linen transaction and highlights any shortages to Laundry Manager.
• Delivers clean linen to Housekeeping pantries.
• Delivers and completes any requests from guests that are Housekeeping related (excluding the cleaning of suites) to Butlers.
• Assists in Rooms operations (E.g. hanging of curtains, delivery of ionizers/air purifiers/air cleaners to room attendants, etc.).
• Assists in Laundry/Uniform Room operations (whenever required).

Involvement As A Member Of The Housekeeping And Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Shows care for assigned work areas by organising and maintaining the laundry, linen room, pantries and work areas in pristine condition throughout and at the end of shift. Ensures that all equipment used is clean and kept in good working condition at all times.
• Ensures that any found items (E.g. money, coins, loose items, etc.) especially guest’s items in the dirty linen are being handed over to Lost & Found section promptly.
• Able to organise own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Undertakes and performs any additional duties as assigned by Managers.
• Attends and contributes to colleague meeting and any other related activities.
• Performs any other duties and responsibilities that may be assigned.

The Senior / Facilities Technician is responsible for daily engineering sections to support the hotel operations.

Primary Responsibilities

Daily Engineering Operations

• Operates the equipment to deliver a comfortable room temperature to hotel areas.
• Operates the equipment to deliver clean water to the respective services in the hotel.
• Operates the equipment to deliver hot water to the respective services in the hotel as required.
• Operates the equipment to deliver clear and sharp images from the television and satellites equipment to hotel guest suites as required.
• Operates the equipment to deliver audio visual support to the hotel event as required.
• Assists and supports the emergency operations team during an emergency and a crisis in a timely and efficient manner.

Shift Operations

• Rectifies equipment and facilities breakdown as required.
• Replaces faulty components / lighting bulbs as required.
• Responds to requests relating to technical issues from hotel patrons in a timely and efficient manner.
• Collects daily utilities meter readings and verify plant / equipment are in proper operations as required.
• Patrols hotel grounds to verify fire and safety risk as required.
• Patrols hotel grounds to verify all lightings on hotel grounds operate within the preset timings as required.

Plant and Facilities Services

• Operates plant facilities to support every aspect of hotel operations in a timely and efficient manner.
• Preventive maintenance.
• Rectifies / Repairs damaged furniture to the highest quality level and in a timely manner.
• Rectifies / Paints defective building surfaces to the highest quality level and in a timely manner.

Other Responsibilities

• Operates the hotel elevators and dumbwaiters as required.
• Operates the hotel swimming pool and water fountains as required.
• Operates the hotel fire protection services as required.
• Operates the hotel drainage and sanitary system as required.
• Operates the hotel television and satellites system as required.
• Operates the hotel public music system as required.
• Operates the hotel lightings and dimming system as required.

Involvement In Wider Job Function Actions/Relationships

• Upholds Accor Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect, in the execution of all duties and responsibilities.
• Participates and supports sustainability in Corporate initiatives and programmes such as Corporate Social Responsibility, Diversity and Inclusion.
• Performs any other duties and responsibilities that may be assigned.

Our Bosch Security Solutions, a leading brand in Singapore with extensive range of products portfolio in the domain of video surveillance, intrusion detection, fire detection, voice alarm, public announcement systems, professional audio, and conferencing system as well as access control and management systems. Through the years, our products are well received by our Singapore based customers has collaborated with us through our design, implementation, and maintenance projects. As part of BOSCH’s business expansion strategy, our Security Solutions Business Unit is seeking for a technical competent System Engineer to join our team in Singapore office.

Provide support on system hardware/software design, solving of technical issues, perform Testing and Commissioning (T&C) of the entire system.

Project Planning: 15% of time involved

• Identify any non-conformity of project requirements on security systems design proposal 
• Support on the design for equipment console & 19" racking system for SMS/CCTV system equipment
• Design of the interconnecting cabling requirements for all equipment in the console & racks
• Liaise with 3rd party vendor on detail equipment listing & configuration requirement
• Establish the requirements for 3rd party system implementation & integration to SMS/CCTV system
• Establish overall system design configuration for implementation
• Customization of interface Control Panel & circuit termination drawing designs for SMS/CCTV System including schematics

Project implementation: 35% of time involved

• Coordinate with project team on the T&C schedule for manpower deployment. Survey site condition & readiness for T&C if necessary.
• Liaise with vendor/Project staff in setting up of the control room equipment
• Ensure proper equipment installation compliance to approved design drawing
• Support for Project staff on installation of CCTV field device
• Interact & work with consultant to understand CCTV configuration requirement

Testing and Commissioning (T&C): 40% of time involved

• Lead the T&C team to commission field devices according to the checklist & schedule given
• Setup & commission fiber, video, data equipment/system
• Setup, configure & commission the CCTV Switcher System to meet consultant's defined requirements
• Preparation of training manuals & conduct system maintenance training to client's appointed maintenance staff
• Preparation of training manuals & conduct system operation training to client's appointed operational staff

Reporting: 10% of time involved

• Reporting various system T&C status with respect to milestone schedule to Section Head
• Reporting all technical problem hindering T&C progress to Section Head

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change.

Expectations of an Integrated Producer

You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal. As an Integrated Producer, you are at the center of our success of delivering high-quality craft while ensuring profitability and client satisfaction. You are responsible for taking the lead on all aspects of production from the agency briefing right through to delivery, all the while providing consistent, effective and innovative solutions across multiple media and project types.

Key responsibilities include:

• Taking the lead on all TV, KV, Digital & Integrated productions from brief to delivery
• Anticipating and troubleshooting problems that arise in any production
• Guiding the team throughout the entire production process
• Constantly be on the lookout for new and emerging talent
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work
• Participants in, and leads brainstorming sessions

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

   - Assist in building and maintaining relationships with media contacts, journalists, and influencers in the crypto and blockchain space.

   - Help draft and distribute press releases, media advisories, and other PR materials.

   - Monitor media coverage and compile daily media reports.

   - Support the creation of engaging content for press releases, blog posts, social media, and other communication channels.

   - Assist in developing and editing PR materials, including fact sheets, Q&A documents, and media kits.

   - Collaborate with the marketing team to ensure consistent messaging across all platforms.

   - Assist in planning and coordinating PR events, including press conferences, media briefings, and industry conferences.

   - Help manage event logistics, including venue selection, invitations, and follow-up communications.

   - Support the execution of virtual events and webinars.

   - Conduct research on industry trends, competitor activities, and media coverage to inform PR strategies.

   - Analyze the effectiveness of PR campaigns and provide insights and recommendations for improvement.

   - Monitor social media channels and online forums for relevant discussions and sentiment analysis.

We are currently looking for a skilled Marketing Analytics Director to become an integral part of our team, focusing on the development of data-driven solutions aimed at enriching our media strategy to drive performance.

KEY RESPONSIBILITIES:

• To be an integral driving force to Identify and implement marketing focused data solutions es in the region
• Primary focus will be to leverage advanced media measurement solutions like MMM to inform data-driven decision-making ensuring that media investments are aligned with business goals
• You will lead a team of analysts to work closely with media strategists and operations teams to optimize media spend and maximize the impact of marketing efforts.

• Reporting and updating of daily KPI for ASEAN
• Managing and resolving customers complaints
• Collating and updating of various logistics information (Warehouse productivity, stock ageing, costs etc)
• Verifying invoice cost on warehouse, inbound/outbound cost
• Verifying ad-hoc cost for shipment invoices (DHL/Fedex)
• Updating and summarising incoming shipment report, inbound movement report and outbound shipment report
• Requesting for quotations from freight forwarders for both import and export shipment
• Cycle Counting using SAP to check physical stock using warehouse counts
• Coordinating monthly billings and subsequently hosting monthly department meeting
• Communication and coordination with leading logistics service providers and warehouse employees
• Other ad-hoc tasks may assigned

We’re now looking for a Principal Analyst to join our highly respected advisory team which supports the world’s largest Fortune technology companies.

This individual will work in an experienced global team that specializes in the technology partner ecosystem landscape and will have a specific focus on the Asia Pacific partner ecosystem. In this role, the individual will assess how technology companies go to market through partnerships across a complex, dynamic region. The individual will lead an established research program, but also play an integral role in further evolving the offering, assisting in sales and marketing activities to drive client acquisition, as well as driving and executing the overall research agenda.

As the service lead, the individual will be expected to build up a strong knowledge of the Asia Pacific landscape and strive to become a thought leader that this community can rely on. In addition to subject matter expertise, this individual will take on a management role of at least one analyst and in that capacity, oversee their research production and provide mentorship and leadership.

Main duties

• Oversee the annual research agenda for the Channels APAC service, and aligning with sister research programs in other regions.
• Conduct on-going primary research, including contacting companies for briefings to develop an understanding of their APAC channel strategies.
• Write short reports, blogs and develop presentations on trends pertaining to the APAC ecosystem.
• Connect with vendor analyst relations teams to ensure inclusion in briefings, events, and media releases.
• Support sales and marketing activities to get new clients to subscribe to the research program.
• Respond to client requests, working with account managers to ensure research needs are met.
• Lead in client engagements, demonstrating a depth of knowledge in APAC ecosystem.
• Manage research analysts that are supporting the service, serving as a mentor, reviewing their work, and setting objectives.
• Be available to attend briefings, meetings, trade shows and conferences across the region; foreign travel likely.

What makes a good candidate?

We are looking for someone with the following attributes:

• They are keen to learn about the APAC technology channel ecosystem and build their reputation as an expert in this field. They are self-disciplined to meet deadlines and operate with minimal supervision. They are hungry and ambitious and want to see this research program continue to be a successful product for Canalys.
• They know how to work with data, but also understand that insights come from expertise derived from primary research from conversations with their network. They are very focused on developing and fostering their network of contacts throughout the region.
• They are interested in technology and want to stay at the cutting edge. They are excited to learn more about different parts of the technology industry and to use their insights to guide industry executives.
• They have an opinion on the subject and are happy to share it. They possess a business acumen to ascertain the relationships between products and strategy and overall business performance.
• They are keen to promote their insights to clients and the wider industry. They understand that good communication comes in a variety of mediums including reports, blogs, presentations, webinars and conversations. Through these different means, they will ensure they effectively communicate their analysis to key stakeholders.
• They work in a global virtual team so must be able to forge relationships over video. They are disciplined to work with minimal supervision when executing their primary objectives.

About the job
You will support the Goods Flow Team Manager to coordinate and optimise goods flow operations in
the store. This will result in agreed product availability for IKEA customers and the correct quality of
the goods flow process in the store at the lowest possible cost.

Your assignment

• You will contribute and make recommendations with relevant goods flow input and feedback to the store business plan and logistics action plan.
• You will implement the agreed logistics actions stated by the store business plan into the goods flow process, track and monitor the assigned KPIs.
• You shall influence positively the quality of products, merchandising and customer shopping experience in the floor.
• You create optimal availability by taking care of the sales space management process in fullserve
• You will ensure efficient daily goods flow operations accordingly to the Global Service Protocol and secure that the work of good flow team complies with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and environment.

What you get to do in this role:

Become the subject matter expert on ServiceNow Employee Experience solutions in Asia region. ServiceNow Employee Workflow solutions include HR Service Delivery, Health & Safety, Workplace Service Delivery and Legal Service Delivery. 

• Discover and qualify customers’ business challenges
• Deliver best-in-class product demonstrations to customers and products, in-person and virtual, to address customers’ requirements and business issues
• Handle product feature, functional and technical questions from customers, Alliance Partners and ServiceNow teams
• Respond to Request for Information/Proposal documents
• Build relationships with key stakeholders, such as HR Directors, Chief Human Resource Officers (CHROs), Corporate Service Directors and work with them to shape their digital transformation journey
• Articulate the value proposition of ServiceNow Employee Service Delivery, and share how ServiceNow customers are leveraging ServiceNow to deliver an enhanced employee experience to their workforce
• Collaborate with implementation team and/or Alliance Partners to deliver success for customers
• Stay current on competitive analysis, understand and articulate differentiators between ServiceNow and its competitors.
• Work with Product Management team to shape the future of the ServiceNow products with new features that will address customer needs
• Help develop, contribute and execute on sales campaigns focused on Employee Service Delivery
• Build your profile as a trusted-advisor by supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc...
• Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc
• Opportunity to mentor/coach field Solution Consultants by enabling them in capabilities of the Employee Service Delivery and best practices

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Manager / Senior Manager, Private Wealth Strategy & Solutions

Be part of the Southeast-Asia (“SEA”) Business Solutions team that work on high-impact projects in the private wealth sector, providing a combination of strategic development, solutions design and cross-functional project management to formulate product strategy, prototype new products and verticals, execute product expansion and improvement initiatives.

Responsibilities

• Understand the financial goals of high-net-worth individuals ("HNWI") and capital markets / wealth management solutions (such as structured products, alternative funds, capital markets and credit products, asset allocation approach) and keep abreast of the latest development in the financial markets, especially in the private wealth scene.
• Formulate product strategies (opportunity sizing, product roadmap, strategic analysis) that cater to the needs of HNWIs, backed by synthesising customer needs, industry developments, and in-depth peers benchmarking in alignment with the firm's growth objectives.
• Assess the company's current retail offerings and identify opportunities for upgrade, customization, digitisation or automation that cater to the client experience and needs of HNWIs. Be able to conceptualise the to-be state of new product/vertical launch and product enhancements, define the scope of work required to ensure the competitiveness of new products.
• Collaborate with external providers to identify high quality new product offerings that would appeal to HNWIs. Collaborate closely with internal global and local stakeholders, including technology teams and sales/marketing teams, to drive alignment on new opportunities and drive execution from solutions design, development, MVP launch and post-launch iterations.
• Proactive in managing risks and key dependencies to ensure research and new product initiatives are delivered on timely basis.
• Support the team in discussions, due diligence and negotiation processes with external strategic partners.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

·       Minimum 5 - 8 years of experience in product management / product strategy role or similar role in the private banking or wealth management industry; strong preference for candidates with prior experience in management consulting firms or internal strategy functions

·       Have experience dealing with high-net-worth individuals and possess strong knowledge of financial products (structured products, alternative funds solutions, capital market products)

·       A fast learner with strong background in analytics, strategic thinking, and ability to structure issues and problem solve, ability to run research studies independently to drive recommendations

·       Highly adaptable and ability to shift between high-level strategic development to hands-on execution; results driven and ability to manage cross-functional teams toward milestones, while also able to work well independently

·       Solid communication skills including executive level communication / reports; working proficiency in spoken and written English and Fluency in Mandarin is an added advantage (other Southeast Asia languages would be a plus)

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware ie weblogic or JBoss or Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Responsibilities

1. Product registration: including preparation of registration dossier, design of performance evaluation study and manage execution and communication with CRO (clinical research organization).
2. Be the subject matter expert on medical devices laws and regulations for product registration in company’s regions of interest.
3. Interface the communication with regulatory agencies, e.g. Health Science Authority, Medical Device Authority, Food and Drug Administration, track the progress of product registration, and resolve problems raised by reviewers during the review process.
4. Involve in the process of product testing, clinical verification, data collection and relevant tracking.
5. Submit to agencies scientific special projects on behalf of the company.
6. Establish collaborative and cooperative working relationship with key opinion leaders and the regulatory bodies.
7. Collaborate with cross-functional teams to meet projects goals with overall organizational objectives.
8. Any other ad-hoc duties or projects as required by the management team.

1. A bachelor's degree in in Life Sciences, Pharmacy, or a related field
2. Familiar with ISO13485 quality management system, solid medical device quality management qualifications, including but not limited to Class B, C and D medical devices.
3. Expert in medical device product registration laws and regulations, able to independently draft registration dossier.
4. You shall have complete registration experience of Class B, C and D medical devices.
5. Familiar with in vitro diagnostic products such as lateral flow immunoassay, PCR, Immunoassay etc.
6. Familiar with IVD product development and commercialization life cycle.
7. Systematically project management, good planning, execution and timely communication. Good presentation skills.
8. Enthusiastic, proactive, and down-to-earth work attitude, strong communication & execution ability, results driven, and a team player.
9. Meticulous and strong sense of responsibility; able to handle stress and tight schedule.

Job Responsibilities

1. Implement, manage and constantly improve the company’s quality management system, including but not limited to the IVD products and equipment.
2. Perform incoming, in-process and final QC inspection.
3. Regularly perform internal audits, compile audit reports, problem analysis reports, improvement proposals, and monitor the rectification plan and its implementation.
4. Lead and Participate in the internal audits and management reviews of the company's quality system as key member of company's quality department.
5. Manage the system and documents of company’s quality management system, including but not limited to the IVD products and equipment.
6. Be specifically responsible for the IVD equipment quality management system.
7. Statistical analysis of IVD equipment quality data, and draft reports and corrective and preventive measures.
8. Update quality standards, laws and regulations and publish company quality policy.
9. Establish collaborative and cooperative working relationship with key opinion leaders and the regulatory bodies.
10. Collaborate with cross-functional teams to meet projects goals with overall organizational objectives.
11. Any other ad-hoc duties or projects as required by the management team.

1. Majoring in biology, medicine, laboratory science, immunology, pharmacy or quality engineering are preferred.
2. A bachelor's degree with 2 years of relevant experience, others are welcome to apply.
3. Quality system related training and internal auditor training.
4. Familiar with US FDA 820 & ISO13485 quality management system and ISO 13485 certification work, experience with successful case(s) will be preferred.
5. Familiar with medical device industry standards and specifications.
6. Strong quality management system knowledge and capabilities.
7. Familiar with in vitro diagnostic products such as lateral flow immunoassay, PCR, Immunoassay etc.
8. Familiar with IVD product development and commercialization life cycle.
9. Systematically project management, good planning, execution and timely communication. Good presentation skills.
10. Enthusiastic, proactive, and down-to-earth work attitude, strong communication & execution ability, results driven, and a team player.
11. Meticulous and strong sense of responsibility; able to handle stress and tight schedule.

We are seeking a Business Analyst with strong expertise in digital transformation projects, particularly within the finance or insurance domains. The ideal candidate will have experience in Agile methodologies and will be proficient in Jira and Confluence for effective project collaboration and documentation.

Key Responsibilities:

• Collaborate with cross-functional teams to gather, analyze, and document business requirements for digital initiatives in finance or insurance.
• Translate business needs into technical requirements and user stories.
• Engage with stakeholders to ensure that project requirements align with business goals and objectives.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
• Utilize Jira and Confluence to manage project backlogs, document workflows, and track progress.
• Support the product development lifecycle from initiation through to delivery.
• Conduct gap analysis and propose solutions to improve processes, workflows, and customer experience.
• Assist in the creation of business process models, diagrams, and user documentation.
• Identify and manage project risks, ensuring timely resolution of issues.
• Conduct user acceptance testing (UAT) and ensure the final product meets business expectations.

• 3+ years of experience as a Business Analyst in digital transformation projects, preferably in finance or insurance sectors.
• Proven experience working in an Agile environment.
• Proficiency with Jira and Confluence.
• Strong analytical and problem-solving skills with the ability to understand complex business processes.

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

Position Overview:

We are seeking a highly skilled Senior Backend Engineer to join our team in Malaysia on a hybrid basis. In this role, you will be instrumental in designing, implementing, and maintaining the backend systems that are critical to our applications' success, participate in architecting event-driven systems, and work with cutting-edge technologies to deliver high-impact solutions.

Key Responsibilities:

• Design, develop, and maintain scalable backend systems and APIs.
• Collaborate with front-end developers, product managers, and other stakeholders to deliver high-quality software solutions.
• Optimize application performance, ensuring scalability and reliability.
• Write clean, efficient, and maintainable code, adhering to best practices and coding standards.
• Participate in code reviews, offering constructive feedback to team members.
• Troubleshoot and debug issues to ensure the smooth operation of production systems.
• Stay current with emerging technologies and industry trends to bring innovative ideas to the team.

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• Proven experience as a Backend Engineer or similar role.
• Strong proficiency in one or more programming languages such as Node.js.
• Experience with backend frameworks such as Express.js.
• Solid understanding of data structures, algorithms, and software design principles.
• Experience with relational and non-relational databases such as MySQL, PostgreSQL, MongoDB, etc.
• Familiarity with cloud platforms such as Google Cloud Platform.
• Experience with containerization and orchestration technologies such as Docker and Kubernetes.
• Familiarity with microservices architecture.
• Contributions to open-source projects or personal projects showcased on GitHub or similar platforms.
• Ability to work effectively in a fast-paced, dynamic environment.
• Minimum of 2+ years of experience in software development is preferred, but fresh graduates are also encouraged to apply.

Technology Stack We Use:

• Express.js, Node.js
• MySQL, PostgreSQL, MongoDB
• Docker, Kubernetes

Don’t worry if you’re not familiar with all of these technologies—learning and growth are part of the journey here.

What We Value:

We value growth-minded, collaborative individuals with high learning agility who embody our core values of teamwork, a customer-first mindset, and innovation. We are passionate about insurance and fintech and are looking for team members who are ready to give their best to help us achieve our mission.

What's Next:

After submitting your application, you can expect the following steps in our recruitment process:

1. Live Coding - Solving a fun programming challenge (Technical Team) & Interview (Hiring Managers and a Tech Lead)
2. Final Interview - Conducted by the Talent Acquisition Team

At our company, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary

• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental and vision benefit
• Strong learning and development plans for your career growth
• International work environment and flat organization

Channels:

• Ensure content on all applicable websites is up-to-date, thorough, optimized, and adheres to brand standards.
• Lead improvements for applicable websites, incorporating relevant technologies, languages, features, and optimization tools.
• Oversee Search Engine Optimization (SEO) activities with agencies to drive organic performance.
• Develop and manage an email marketing calendar, ensuring timely communications to the most updated and relevant databases.
• Collaborate with various departments to maximize online sales and marketing opportunities.
• Coordinate all online marketing activities, including promotions, third-party website promotions, and GDS, in conjunction with the Senior Director of Marketing.

Indirect Channels:

• Work with the Revenue Team to ensure optimal content, imagery, and marketing strategies on OTA/distribution sites through quarterly catch-ups with market managers.
• Oversee content updates on all applicable third-party digital platforms.
• Launch push tactical offers to in-house guests on applicable platforms.
• Paid Channels:
• Develop and monitor paid search/display campaigns to ensure constant enhancement.
• Analyze campaign returns and performance, recommending and activating budget or campaign changes as needed.
• Ensure campaigns feature relevant and updated content.

Social Media:

• Enhance the hotel's presence on owned social media accounts and select social media sites in line with corporate guidelines.
• Create and manage a social media calendar.
• Oversee social media paid campaigns, consistently driving performance metrics such as fan base engagement and leads.
• Coordinate with Quality & F&B Teams to manage guest feedback for response and/or recovery.
• Strategic Planning & Analysis:
• Develop and implement digital marketing strategies through the use of data and analytics via systems such as Google Analytics, Accor/partner platforms to achieve performance goals and align with overall business objectives.
• Collaboration with senior leadership to ensure digital strategies support overall revenue goals. Cross-departmental collaboration, especially with the revenue management, F&B, and convention teams, to ensure all digital efforts are cohesive and aligned
• Staying abreast of industry trends and emerging technologies, ensuring the hotel's digital presence remains competitive and cutting-edge.
• Conduct market research and competitive analysis to inform strategic planning.
• Utilize data and analytics to measure performance and inform decision-making.

Team Leadership & Development:

• Lead and mentor the digital marketing team, fostering a collaborative and innovative work environment.
• Provide ongoing training and development opportunities to team members.
• Set clear performance goals and conduct regular evaluations.
• Budgeting & Financial Management:
• Monitor and maintain the budget for all digital marketing campaigns, ensuring forecast accuracy.
• Gather scope and costs for budgeted items related to digital marketing.
• Plan and prepare for annual budget submission and presentation.
• Compliance & Continuous Improvement:
• Ensure compliance with hotel and department policies and procedures at all times.
• Identify and implement continuous improvement opportunities to enhance digital marketing effectiveness.
• Integrate sustainable digital practices (e.g., reducing digital carbon footprint) and accessibility standards into the digital marketing strategy.

Other Responsibilities:

• Support Quality team in digital reputation management, including handling social media crises, or any digital PR incidents.
• Assist with any other Sales & Marketing projects as requested.
• Perform other duties as assigned by the Management of the Hotel.

• OVERSEE AND MONITOR DAILY SPA OPERATIONS
  • Lead Spa team to maximize treatment bookings and yield management
  • Facility walk-through to ensure that standards are met
  • Ensure adherence of department and facility policies
  • Establish professional business relationship with all vendors and increase Spa product inventories
  • Oversee the Spa renovation project and the reopening
• PROVIDE SPA / FITNESS EXPERIENCE THAT EXCEEDS GUESTS’ EXPECTIONS
  • Lead the team on a Heartist® approach to personalizing the guest experience at the Spa
• DRIVE SPA REVENUE AND COST CONTROL
  • Direct operations of facility, including short and long range strategic planning so that Spa operates cost effectively and efficiently 
  • Lead in implementation of 12-month marketing plan
  • Identify new business and marketing opportunities
  • Assist in the implementation of 12-month public relations program (calendar of events, media etc.)
  • Work efficiently with Marketing Communications in all aspects of Spa/hotel promotion as required
  • Promote and sell customized Spa programs to conference groups as required
  • Meet with group meeting planners to sell Spa facility and programs as required
  • Fiscal budgeting and analysis, including the preparation of annual budgets for the departments within the facility
  • Approve payroll hours and hotel administered service charges / gratuity reports
  • Review / approve purchase requisitions
  • Prepare operations and capital improvement budget preparation
  • Review expenditures to ensure that they are kept within operating budgets
  • Review / approve all invoices before payment
  • Review remuneration of salaried colleagues and independent contractors
  • Control the cost of goods purchased, services supplied and labour necessary to the sales and production of our products and services
• MANAGEMENT AND LEADERSHIP OF THE SPA TEAM
  • Recruit, train, develop and motivate members of the Spa team
  • Ensure the establishment and execution of all departmental goals
  • Ensure all safety practices of Willow Stream are adhered to by entire Spa team
  • Conduct discussions /performance reviews with Spa team
• INVOLVEMENT AS  A MEMBER OF THE HOTEL LEADERSHIP TEAM
  • Act as a spokesperson for the Spa and the Brand
  • Facilitate the needs/requirements of other departments with Spa: Engineering, Security, Finance, F&B, T&C, Sales & Marketing, Laundry & Property Maintenance
  • Provide a level of Safety & Security for all guests/members
  • Develop own knowledge and skills to grow as a business partner and leader