Summary:

As the Lead Designer, Spatial Experience you will be pivotal in shaping and delivering immersive design concepts that bridge content and space seamlessly. Your creativity and ability to lead projects will help push the boundaries of design in Exhibitions, Retail, Hospitality, and Theme Parks. You will collaborate with the Creative Director and broader project teams to ensure that all work aligns with the vision and see through the delivery of your designs.

Responsibilities:

• Lead the development and execution of immersive design concepts that integrate both spatial and content-driven elements.
• Collaborate closely with the Creative Director and project team to maintain alignment with the project vision and creative direction.
• Prepare detailed design documentation, including 3D renderings and presentation materials, that effectively convey ideas.
• Present design concepts confidently to clients and adapt based on feedback.
• Manage project timelines and deliver high-quality outcomes that meet deadlines.
• Support the mentoring of junior team members, fostering a culture of creative growth and knowledge sharing.

Requirements:

• 5+ years of experience in experiential, spatial and/or exhibition design.
• Proficiency in industry-standard 3D design software such as SketchUp, Rhino, 3ds Max, and Revit.
• Strong portfolio demonstrating projects in Exhibitions, Retail, Hospitality, and/or Theme Parks.
• Experience in designing both spatial layouts and integrated content elements.
• Excellent project management skills with an eye for detail and a collaborative mindset.

SM Connect, a part of the Swan and Maclaren Group, is dedicated to crafting immersive and interactive experiences that go beyond traditional design. By integrating technology, art, and human-centric storytelling, we transform spaces into vibrant, engaging environments. We work with brands spanning across Exhibitions, Retail, Hospitality, and Theme Parks, blending physical spaces with experiential and digital content to create impactful experiences. At SM Connect, we are passionate about pushing creative boundaries and redefining how people engage with the world around them.

We are committed to fostering an inclusive and diverse workplace environment. We embrace individuals from all backgrounds and do not tolerate discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity enriches our team and strengthens our collective abilities.

Benefits

• Monthly Salary: SGD4,000 – 4,500
• Health allowance
• Phone Allowance
• Travel Expenses paid

Main Activities:

• Prospecting new opportunities. Go-to-market approach.
• Developing sales campaigns and manage sales activations.
• Keeping in close contact with the market and customers to gather feedback and provide a good service.
• Managing customer's portfolio seeking to achieve the established sales targets and expand the product mix.
• Provide solutions from sales and operations to deliver on time and in full.
• Strong commitment in achieving monthly sales target.
• Managing sales and marketing actions.
• Planning market demand and stocks.

REQUIREMENTS

• Graduated/Bachelor’s Degree in Business Administration or related fields.
• At least 2 years of experience in sales.
• Proficient in Microsoft Excel.
• Strong communication skills.
• Experience and network in dealing with household products will be considered an advantage.

QUALIFICATIONS:

• Motivated with good initiative and take on responsibility.
• Detail-oriented with a high ability to organize and plan your activities.
• Good learning attitude with focus in productivity.
• Team player.

Onboarding on January 2025

The proposed manpower will be required to operate on-site at the three primary locations, and
may need to make ad hoc trips to other camps as part of work requirements. The scope of work for the
team, but not limited to, is as follows:

• To manage and account common assets and inventory at the three primary locations.
• Activities include the managing of database and process asset/inventory receipts, transfers and disposal via Authorities IT systems.
• To administer the receiving, storage and distribution of assets at storehouse.
• To conduct cyclical stocktake for common assets and assets held within Authority premises.
• To support timely response to employees’ enquiries on logistics matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or A-Level/ITE Certificate with relevant logistics experience
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel)

Location: Central & West
Salary: $2600 -$2800

8-10 Weeks of lead time before starting work ---> Pre-Employment Administration
Duration: 5 years contract (renewable)
Working hours: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Our client, a leading Multinational American Technology company, is in search of an Executive Assistant to support diary and calendar management for one manager under the Asia team.

• Part-time Job: Contract role - highly renewable!
• With Discretionary Bonus
• Monday-Friday, 9am – 12pm
• Hybrid: flexible schedule depending on meetings and event
• Supporting 1 Senior Director for Asia and Team Administration

Responsibilities

• Manage the sponsor’s schedule, ensuring seamless adjustments to shifting priorities.
• Occasionally organize community calls for other leaders and take minutes during monthly all-hands meetings.
• Oversee travel arrangements and expense submissions for a team of five.
• Plan and execute logistics for biannual meetings, events, and team activities, ensuring optimal productivity and outcomes.
• Provide assistance to the broader team with ad hoc tasks and general administrative needs.
• Facilitate communication between leadership, regional teams, and key business partners to improve processes and share best practices.
• Partner with the Corporate Business Management team to manage budgets, track headcount, and ensure compliance with organizational policies.
• Proactively manage the annual Rhythm of Business (ROB) calendar, resolving scheduling conflicts promptly.
• Monitor and follow up on open tasks to ensure timely resolution.
• Address office space requirements and manage technology-related needs.

Requirements:

• Bachelor's Degree or equivalent
• At least 5 years of experience in a similar Executive Assistant role, ideally supporting executives at the regional level.
• Proficient in calendar management, travel coordination, and expense reporting. Prior experience at Microsoft is a plus.
• Strong organizational, problem-solving, and time management skills, with exceptional attention to detail.
• Comfortable working in a global, cross-functional team and building relationships at all levels of the organization.
• Demonstrates adaptability, professionalism, and discretion when managing sensitive information.
• Adept at thriving in dynamic environments, responding effectively to changing priorities, and working independently with a positive attitude.
• Experience with tools such as Outlook and CRM systems is advantageous.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R111034

I am currently looking for a Mechanical Engineer for one of my Global Facilities Management clients here in Singapore. This is an exciting role to work on multiple projects across industries and work with end clients on the best solutions and requirements.

Position: Mechanical Engineer

Type: Full Time

Location: Singapore

Salary: SGD 4,500 - SGD 6,200

Job Responsibilities:

• Reporting to the Site manager
• Execute large Chiller plant Oeprations and maintenace for Pump set
• Ensure operations SOPs are available and always updated
• Upkeep maintenance records
• Investigate and report equipment defect, deficiency and abnormalities
• Issue work order for equipment with abnormalities
• Ensure all Mechanical system and related works carried out by sub-contractor are planned and executed to the requirements
• To be competent in overseeing sub contractor work, coordination with other department and to ensure EHS and Regulatory compliance at the site.
• Provide effective leadership to a team of Technican by efficiently delegating tasks and resources to achieve daily operations requirement
• Identify and arrange for the training and development of the technicians at site.
• Ready to respond to emergencies and instructions provided by direct supervisor
• Schedule the work timetable for the equipment maintenance/overhaul

Job requirements

• Degree/Diploma in Mechanical Engineering or any discipline
• At least 5 years of relevant maintenance work experience in industrial plant operations
• Technical knowledge in rotating and static mechanical & electrical equipment maintenance and machinery vibration analysis will be an added advantage.
• Possess good communication, analytical, problem-solving, and troubleshooting skills.
• Self-motivated and values teamwork.
• Willing to be on the ground

Role:

Warehouse Supervisor (FMCG / SAP / Forklift License)

• Location: [Bukit Merah]
• Working days: 5 days [ Mon - Fri ]
• Working hours: 8:30am - 6pm
• Salary : SGD $2,700 - $3,400

Job Description

• The Warehouse Supervisor is responsible for overseeing the daily operations of the warehouse,
• ensuring that all processes are efficient, and that materials and products are handled according to
• GMP standards. This role involves supervising a small team of 2 warehouse assistants, maintaining stock accuracy, and coordinating incoming and outgoing shipments while upholding safety regulations.

Key Responsibilities:

Daily Operations Management:

• Supervise and manage daily warehouse activities, including goods receiving, storage, and dispatch.
• Lead and manage a team of 1 to 2 warehouse assistants to achieve daily operational goals.
• Ensure compliance with workplace safety and health regulations, maintaining a clean and safe working environment. Oversee the cleanliness of level 2, 4, and 5 warehouses, ensuring proper housekeeping standards.

Inventory Control & Documentation:

• Conduct Goods Received Notes (GRN) for all incoming materials.
• Organize and allocate stocks and materials in the correct storage areas
• Generate and paste QC-approved labels on all approved materials.
• Prepare Delivery Orders (DO) and packing lists for outgoing products, ensuring proper packaging standards are followed to avoid damage during transit.
• Monitor inventory levels and alert management when a new Purchase Order (PO) needs to beraised.
• Lead periodic stock counting, adjusting stock records as needed after approval from the Production Manager.
• Manage stock transfers among warehouses as well as internal departments and coordinate with subcontractors for rework materials.

Team Training & Development:

• Provide GMP (Good Manufacturing Practices) and in-house training to warehouse assistants, ensuring team members adhere to company standards and support team members in achieving daily and long-term operational objectives.
• Suggest and implement improvements to warehouse processes to enhance efficiency and reduce waste.
• Monitor and support in disposal, waste segregation and waste management activities as per NEA requirements.

Stock Monitoring & Reporting:

• Monitor inventory for missing or lost items and report any discrepancies to management promptly.
• Coordinate the receipt, storage, and dispatch of products and materials, ensuring accuracy and timely processing.
• Generate product labels as per customer requirements and ensure correct labelling for outgoing shipments.

Requirements

• Minimum 'O' Level or equivalent.
• At least 2-3 years of experience in warehouse operations, preferably in the FMCG industry.
• Knowledge of GMP and warehouse safety protocols.
• Proficient in warehouse documentation and processes, familiar with inventory management and stock control systems.
• Knowledge of SAP system will be an advantage
• Must have a valid forklift license.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Responsibilities:|

- Deliver goods as per the company’s schedule.
- Assist with loading and unloading goods.

Requirements:

- Related experience required.
- Physically capable of lifting and carrying items.

Benefits:

- Breakfast provided.

- Accommodation included.

- Annual leave and sick leave as per Ministry of Manpower (MOM) regulations.

Field Service Engineer

• 5 Days (Mon-Fri)
• 830am-5pm
• $2,800-$3,800 + $120 Transport Allowance
• Gambas Crescent

Responsibilities:

• Attend to client side to solve their machineries issue

Requirements:

• Knowledge of Electrical & Mechanical
• Few years of hands-on experience on repair & servicing of machineries
• Able to travel within short notice
• ITE or diploma Cert

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities

• Create memorable experience for guest during special occasions
• Ability to create and articulate the menu to the guest
• Host and engage the guest while serving food and beverage
• Ensure guest’s food and beverage are served promptly in accordance to their orders
• Provide suggestion to guest for wine pairing and decanting of the wine
• Process the food orders and operating a cash register, replenishment of stocks, polishing the cutleries and completing other assigned tasks
• Interact with guests; provide warm and memorable guest experience, ensure all guests receive prompt and excellent standard of service

Requirements

• GCE O Level
• Min 2 year experience in Supervisory level in Hotel or fine dining restaurants
• Good interpersonal and communication skills with cheerful personality

Sales Coordinator

Working Days: Monday to Friday 8.30am to 6pm
Working Location: Woodlands Link [Nearest: Admiralty MRT]
Salary: $2500 - 4000

Industry: Food Manufacturing
This role is reporting to General Manager of International Sales

Job Responsibilities:

• Oversee and operational in the Order to Cash (OTC) process
• Take a lead in the sales support division with assisting in quotation, sales enquiries etc within the International Business Department
• Uphold SOP processes and standard
• Provide support in export operations, processes & documentations
• Provide support the International Business Department in Admin matters and controls

Job Requirement:

• With Diploma in Business Administration or relevant discipline is preferred.
• Experience in preparing data sets for management reporting and internal controls is preferred
• With relevant working experience in manufacturing industry is an advantage
• Proficient in Microsoft Excel (Pivot Table, Data Analysis Tool)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working Days: 5 Days A Week (Monday – Friday), 8.30am to 5.30pm, Saturday may need work half day if work required (can claim OT)
• Office at City Hall, may need work at site
• Salary: $5000 to $7500

Requirements

• Minimum of 5 years of relevant site / building construction experience.

Roles & Responsibilities

• To coordinate with consultants / subcontractors on the shop drawings / samples / method statements and keep all involved parties updated of the latest changes.
• To attend to project / technical meeting and resolve site issues with owner / consultants for the site progress to proceed smoothly.
• To verify the work done on site are in accordance with the approved drawings / specifications / authority’s requirement and ensured that the subcontractor carry out rectification for non-compliance.
• To resolve site issues with consultants / subcontractor / supplier ASAP to minimise delay to the construction progress.
• To ensure that the related documentations are updated and ready for ISO audit.
• To cooperate with the safety department and carry out the assigned duties within the safety framework.
• Assist site management team in project Planning & coordination.
• Plan and schedule work sequences for construction operation.
• Arrange and prepare documents for authorities’ submission for Conquers, RI, TOP etc.
• To study tender / construction drawings, specifications, and contracts to understand project requirements.
• Understanding of critical project criteria related to schedule & productivity.
• Able to provide guidance to new staff / junior staff.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Location: Bukit Merah
Working days: 5 days [ Mon - Fri ]
Working hours: 8:30am - 6pm
Salary : SGD $2,700 - $3,400

Job Description

• The Warehouse Supervisor is responsible for overseeing the daily operations of the warehouse,
• ensuring that all processes are efficient, and that materials and products are handled according to
• GMP standards. This role involves supervising a small team of 2 warehouse assistants, maintaining stock accuracy, and coordinating incoming and outgoing shipments while upholding safety regulations.

Key Responsibilities:

Daily Operations Management:

• Supervise and manage daily warehouse activities, including goods receiving, storage, and dispatch.
• Lead and manage a team of 1 to 2 warehouse assistants to achieve daily operational goals.
• Ensure compliance with workplace safety and health regulations, maintaining a clean and safe working environment. Oversee the cleanliness of level 2, 4, and 5 warehouses, ensuring proper housekeeping standards.

Inventory Control & Documentation:

• Conduct Goods Received Notes (GRN) for all incoming materials.
• Organize and allocate stocks and materials in the correct storage areas
• Generate and paste QC-approved labels on all approved materials.
• Prepare Delivery Orders (DO) and packing lists for outgoing products, ensuring proper packaging standards are followed to avoid damage during transit.
• Monitor inventory levels and alert management when a new Purchase Order (PO) needs to beraised.
• Lead periodic stock counting, adjusting stock records as needed after approval from the Production Manager.
• Manage stock transfers among warehouses as well as internal departments and coordinate with subcontractors for rework materials.

Team Training & Development:

• Provide GMP (Good Manufacturing Practices) and in-house training to warehouse assistants, ensuring team members adhere to company standards and support team members in achieving daily and long-term operational objectives.
• Suggest and implement improvements to warehouse processes to enhance efficiency and reduce waste.
• Monitor and support in disposal, waste segregation and waste management activities as per NEA requirements.

Stock Monitoring & Reporting:

• Monitor inventory for missing or lost items and report any discrepancies to management promptly.
• Coordinate the receipt, storage, and dispatch of products and materials, ensuring accuracy and timely processing.
• Generate product labels as per customer requirements and ensure correct labelling for outgoing shipments.

Requirements

• Minimum 'O' Level or equivalent.
• At least 2-3 years of experience in warehouse operations, preferably in the FMCG industry.
• Knowledge of GMP and warehouse safety protocols.
• Proficient in warehouse documentation and processes, familiar with inventory management and stock control systems.
• Knowledge of SAP system will be an advantage
• Must have a valid forklift license.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Schools Location - Hillview/Bishan/Bidadari
• Attractive Salary Package, Salary: $4500 to $6000
• Company Benefits & Incentives
• Working Day: 5 Days (Mon - Fri)

Requirements:

• Minimum Diploma in Early Childhood Care and Education - Leadership or equivalent certificates recognized by Early Childhood Development Agency (ECDA)
• Principal - DPL / ADECL
• Vice Principal - Senior Teacher / DPL / ADECL

Responsibilities:

• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Lead a team of early childhood teachers in providing quality education, holistic development, and care for the children
• Responsible for the strategic direction and overall management of the preschool
• Communicate with parents effectively, and build rapport and trusted relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately.
• Responsible for all government related matters such as ECDA including renewing and maintaining of license
• Set educational standards and goals and help establish policies, procedures and programs to carry them out
• Proactively review current policies, procedures and programs and identify ways to improve the overall standards of the preschools and future preschools which will be acquired by the Group
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable
• Mentor teachers in all areas to facilitate collaborative approaches for learning, teaching and evaluation so as to improve the overall performance standards and competencies
• Implementation of specific center programs, initiatives and events
• Handle center administrative matters and enrolment
• Determine licensing, health and safety regulations from the start and local regulatory agencies requirements
• Management and optimization of center resources
• Prepare budget and control budget expenditures

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Handling full operations on Air or Ocean freight’s import/export shipments.

Work closely with customers and agents for air freight or sea freight operations.

Coordinate with customer service team and sales team in providing the contractor’s cost for trucking/shipping liners/airliners etc.

Assist in the preparation of Pricing & Quotations.

Assist sales team with operations and quotations and complete documentations including billing invoice.

Complete documentations and operations on Air & Ocean freight. Such as permit application, shipment data, billing and other operations

Job Requirements

Min GCE “O” Level or Diploma in Logistic / Supply Chain / relevant discipline is preferred.

Minimum 5 to 7 years of relevant experience in freight forwarding

With permit declaration certificate through Tradenet is preferable.

Computer literacy eg: proficient in MS Word & Excel etc

1.Generate leads through various channels such as cold calling, networking, and referrals.

2.Identify potential clients and understand their needs and requirements.

3.Present and demonstrate our products/services to prospective customers.

4.Negotiate and close sales deals to achieve monthly and quarterly sales targets.

5.Build and maintain long-term relationships with clients by providing excellent customer service and support.

6.Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.

7.Prepare paperwork, such as quotations, sales orders/purchase orders, and reports.

8.Work with Procurement Team to obtain the best price and terms to close sales.

9.Monitor and report on project progress…

10. Must possess strong knowleagde on computer and applications.

Responsibilities:

- Assist in managing the daily operations of the restaurant.
- Support the overall restaurant management and customer service.
- Work closely with the kitchen and front-of-house staff to ensure smooth service and efficiency.
- Participate in training programs to prepare for a future role as a Restaurant Manager.

Benefits:

- Annual leave (7 days).

- Sick leave (14 days).

- Bonuses based on meeting revenue targets, awarded every three months.

Job Summary:

As a Digital Marketing Executive at Titan Tech Academy, you will play a pivotal role in crafting and executing our digital marketing strategies. You will be responsible for driving online presence, increasing brand awareness, and enhancing lead generation through various digital channels. The ideal candidate will possess a deep understanding of digital marketing trends, be adept at utilizing various platforms, and have a passion for promoting educational initiatives.

Responsibilities:

Social Media Management:

• Develop and implement social media strategies to enhance brand visibility.
• Create engaging content, manage posts, and interact with the audience across social platforms.

Content Creation:

• Generate compelling and relevant content for various digital channels, including the website, blog, and social media.
• Collaborate with internal teams to showcase Titan Tech Academy's achievements, programs, and events.

SEO and SEM:

• Optimize website content for search engines and manage Google Ad campaigns for effective online visibility.
• Conduct keyword research and analyze data to refine SEO and SEM strategies.

Email Marketing:

• Design and execute email marketing campaigns to nurture leads and engage with the audience.
• Monitor campaign performance, analyze results, and implement improvements.
• Analytics and Reporting:
• Utilize analytics tools to track, measure, and report on the performance of digital marketing campaigns.
• Provide insights and recommendations for continuous improvement.
• Partnerships and Collaborations:
• Explore and establish partnerships with relevant influencers, organizations, and platforms to broaden the academy's reach.

Qualifications:

• Bachelor’s degree in Marketing, Digital Media, or a related field.
• Proven experience as a Digital Marketing Executive or similar role.
• In-depth knowledge of digital marketing channels, tools, and best practices.
• Proficiency in SEO, SEM, Google Analytics, and social media platforms.
• Strong content creation and copywriting skills.
• Familiarity with the education sector is a plus.
• Creative mindset with the ability to think outside the box.
• Excellent analytical and communication skills.
• We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking management and clients
• 5 days work per week. Need to work on at least one weekend day.

- responsible for sourcing of stalls tenants

- in charge of cafeterias daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- possess class 3 licence

- independent and motivated individual

- time management skills

- experience in setting up of new cafeteria

- rostering of daily staff for operations

Our client is a well-established market leader in the Pharmaceutical industry. They are looking for a Growth Marketing Manager to assist their team for the next phrase of their business. They are located in West – easily accessible.

Key Responsibilities:

• Create and implement targeted marketing and business development strategies for each health brand to increase market share and achieve revenue and profitability goals.
• Manage comprehensive online and offline marketing campaigns to expand B2B and B2C customer bases, boost engagement, and enhance brand recognition.
• Continuously improve marketing and business development processes using data-driven insights. Stay updated on industry trends and digital marketing changes to ensure high ROI.
• Identify and secure partnerships to increase distribution channels and market penetration. Strengthen relationships with key opinion leaders to enhance brand credibility.
• Develop and mentor a high-performing team to execute effective marketing and business development strategies in a creative and strategic environment.

Requirement:

• Degree in Marketing / Business
• Min 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
  EA License No. 19C9682
  EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a global manufacturer. Due to business needs, they are now recruiting a FP&A Accountant to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Oversee SOX compliance and address internal and external audit queries.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 5 years experience in FP&A and SOX
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Scope:

• Install, maintain, and repair equipment or systems according to specifications
• Conduct regular inspections and preventive maintenance on equipment
• Diagnose and troubleshoot technical issues to provide effective solutions
• Respond to service calls and provide on-site support to customers
• Document service activities and maintain accurate records of repairs and maintenance
• Collaborate with team members and communicate with customers regarding service needs
• Ensure compliance with safety regulations and company policies
• Provide training and support to customers on equipment usage and maintenance
• Stay updated on industry trends and advancements in technology
• Assist in the development of service procedures and manuals

Requirements:

• Electric & Electronics Engineering Certification or equivalent
• Basic knowledge of PC, Windows, and Microsoft Office
• Good communication skills in English (reading and writing)
• Strong technical troubleshooting skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibility.

1.Generate leads through various channels such as cold calling, networking, and referrals.

2.Identify potential clients and understand their needs and requirements.

3.Present and demonstrate our products/services to prospective customers.

4.Negotiate and close sales deals to achieve monthly and quarterly sales targets.

5.Build and maintain long-term relationships with clients by providing excellent customer service and support.

6.Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.

7.Prepare paperwork, such as quotations, sales orders/purchase orders, and reports.

8.Work with Procurement Team to obtain the best price and terms to close sales.

9.Monitor and report on project progress, performance, and issues, and take corrective actions as needed.

10.Must be able to declare Import & Export permits.

11.Must possess valid Singapore Customs Declaration certificate.

Responsibilities

• Responsible for developing and maintaining the Microstrategy setup within the overall Data Platform.

• Must be able to discuss requirements with the clients and support in setup and issue rectifications.

Requirements

• Degree/Diploma in Computer Science or related studies

• Strong MSTR knowledge and more than 5 years of experience in the following mandatory skillsets:

• Top 3 skills (must have)

1. MicroStrategy Business Intelligence

2. ETL Pipelines

3. Data Modeling Techniques and Methodologies

Licence no: 12C6060

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

Location - ISLAND WIDE

Benefits:

• Profit sharing + Variable Bonus
• staff meals provided
• Career progression
• Training provided

Job Responsibilities:

• Oversee daily operations of the outlet to ensure smooth service.
• Assist in inventory management and stock ordering.
• Maintain food quality, hygiene, and customer service standards.
• Support the training and development of staff.
• Handle customer inquiries and resolve issues professionally.
• Contribute to marketing and promotional activities.

Requirements:

• Diploma or degree in any field (Hospitality or F&B-related is a plus).
• Passion for the F&B industry and Korean cuisine.
• Strong leadership, communication, and problem-solving skills.
• Willingness to work shifts, weekends, and public holidays.
• Positive attitude and willingness to learn.

Benefits:

• Career progression opportunities.
• Hands-on training provided.
• Staff meals and uniform provided

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

The Senior Client Success Specialist is an advanced subject matter expert, responsible for building and maintaining the client relationship to drive value for the client and increased lifetime value for the organization.

This role is responsible for multiple medium-to-large or diverse (multi-service) contracts for larger clients. As the primary post-sale point of contact for clients they drive client-facing activity through the Client Success Management Charters of Adoption, Expansion and Renewal.

Acting as the clients’ trusted advisor they help the client realize value from their relationship with the organization and ensure the client’s relationship experience is a positive one.

This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal as the primary customer contact point.

Core Duties and Responsibilities

Client Nurture / Relationship -

• Develops and maintains the relationship with client representatives to Management level, being recognized as the client’s ‘trusted advisor’ through periodic engagements
• Coordination of new client on-boarding responsibilities, including set-up of the client onto the Client Portals (plus other associated activities).
• Ensures the client can interact successfully with the company and to optimize the engagement (measurable through improving CSAT).
• Preparation and implementation of weekly/monthly/quarterly/bi-annual client service meetings, client audits, client satisfaction surveys as well as tracking of service issues, quality assurance metrics and complaints (including being the first point of contact for complaints and escalations)
• Acts as an escalation point for client issues which are not being resolved though standard process, facilitating a satisfactory client outcome with relevant resolver groups within the company.
• Gathers and tracks client requirements and specifications, including changes throughout the life of the contract and associated approvals/authorisations from the client and the company
• Documents and publishes meeting agendas and associated minutes, and tracks action items, owners, and due dates.
• Control and management of the commercial client contribution, monitoring of the ordering and billing processes as well as chasing outstanding payments/receivables. Development of client interfaces and systems (for example CRM and Change Management Systems)

Adoption Charter -

• Ensures the client is aware of and is successfully adopting offer features and increasing their usage of services (as appropriate).
• Proactively helps the client to realize demonstrable value from the offers and meet their original business (procurement) objectives.

Expansion Charter -

• Drives up-sell of existing offers/services and close the deals to achieve revenue targets.
• Identifies cross-sell opportunities (to extend company's footprint with the client) and facilitates engagement with Sales/GTM functions to engage the client on these opportunities.

Renewal Charter -

• Demonstrates the value delivered by the company throughout the lifetime of the contract and drives a successful and on-time renewal.
• Minimizes churn (client, revenue, service) at renewal and seek opportunities to drive up-sell / cross-sell as part of the renewal process.
• Prepares status reports to keep management, clients, and project team informed of project status, renewal business metrics and related issues
• Recommends appropriate process and procedure revisions in support of continuous improvement.

Client Success Practice -

• Be an active member of the Regional and Global CS Management practice (including adopting standard methodologies, platforms/tools, KPIs, best practice activity, sharing experiences with the community).
• Responsible for Data Quality Management within own client portfolio.
• Must be able to respond to emergency situations at the data center and to carry a cell phone and provide 24 x 7 support as needed.
• Periodic travel to other NTT GDC locations, and client or vendor sites.
• Builds and maintains Client Success Management skills and operating knowledge.
• Builds and maintains an up-to-date knowledge of company offers.

Knowledge, Skills and Attributes:

• Excellent interpersonal skills with the ability to develop and maintain solid stakeholder relationships up to Management level.
• Possess excellent problem solving, critical thinking, client service, verbal and written communication skills.
• Advanced account planning and stakeholder mapping and management techniques documented in Account Plans
• Ability to interpret a client’s business strategy / plans and understand opportunities for company solutions/services.
• Advanced knowledge of company offers and services, including the core functionality and features, linkage within organization's service portfolio, pricing structures, client benefits.
• Ability to provide an external industry viewpoint (including industry insights, technology trends and competitor landscape) and to highlight company's expertise and differentiated offerings and position “partnership” offerings with the client.
• Be highly proficient with the use of IT equipment and software systems, including a very good knowledge of MS Office, especially Excel.
• Advanced sales skills (consultative selling and negotiation) with the ability to identify up-sell opportunities and close resulting deals participating as member of the overall sales account team.
• Ability to execute on-time renewals with minimum volume or price churn and maintaining readily available client contract database of post and current contracts together with client specific documentation.
• Strong knowledge and understanding of IT service environment, service operations and ITIL practices.
• Advanced understanding of company’s high-level operating model and the ability to develop and maintain relationships across relevant cross-functional teams.
• Advanced understanding of company’s billing processes and client invoicing linked to contracted services.
• Advanced understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations.
• Advanced understanding of contracts and contract management; with the ability to maintain the contract, to discuss with the client and understand how to position as a value exchange.

Additional Requirements:

• Bachelor’s degree or equivalent in information technology or sales or a related field.
• Additional relevant vendor certifications are advantageous.
• At least 6 – 8 years of relevant experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) technical services company, such as a data center services provider, telecommunications and/or internet services provider or another similar technical organisation.
• Advanced subject matter and services product expertise within sales and operations.
• Advanced experience in a Managed Services and/or Outsourcing environment.
• Advanced experience as Operations /Delivery Manager, Account Executive, Solutions Consultant/Service architect for medium to large managed services contracts for assigned clients.