Job Responsibilities:

• Responsible for period-end closing activities such as GL Journal entries, bank reconciliation and ensure accurate and timely month-end and year-end closing of accounts.

• Prepare and perform review on Balance Sheet and P&L monthly schedules.

• Prepare monthly reporting package for group consolidation purpose.

• Tax reporting and compliance (e.g. GST/WHT/Corporate Income Tax).

• Support internal audit, statutory audit and related matters.

• Prepare monthly financial & management reports and the related analysis and commentaries.

• Support the preparation of the yearly budget. Perform financial analysis of actual results against budget/forecast.

• Responsible and maintain Fixed Asset Register and Inventory Register.

• Establish and enforce policies and procedures; provide trends and forecasts; explain processes and techniques; recommend actions.

• Improve on current processes, procedure and internal controls as required.

• Handle ad hoc assignments and projects as and when required

Requirements:

• Minimum diploma in Finance, or a related field.

• Minimum 2-3 years of general ledger experience.

• Good knowledge of Microsoft Office

• Experience in financial analysis for business segments will be an added advantage.

• A good problem solver.

• Good communication skills.

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities

• Manage all daily air import operations and documentation.
• Monitor air freight shipments, logistics, and trucking using the in-house system.
• Coordinate with team members, vendors, and customers to ensure smooth transactions for all import shipments.
• Raise cheque request and prepare payment for agent clearance shipment or to purchase permit.
• Manage costing and billing, and ensure timely payment from customers.
• Handle customer inquiries promptly and effectively.
• Maintain accurate and organized document filing.
• Other assignment assigned by the management

Job Requirements

• Minimum 1-2 years related working experience, preferably in freight forwarding industry
• Proficient with Microsoft Excel
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Good team player with good interpersonal and communication skills

Job Description

1. Help manage the Sustainability Reporting and Environmental, Social, and Governance (ESG) datasets for the Group, for GRI, ISSB, and EU CSRD reporting.

2. Work with internal and external stakeholders to incorporate ESG principles and factors into corporate sustainability policies, strategies, and reporting.

3. Monitor industry and sustainability ESG ratings and market developments

4. Write ESG-related thought leadership content

5. Support on sustainability-related tasks such as Assurance, Due Diligence, Benchmarking, and audits.

6. Establish an information network to collect and compile data from publications, sustainability reports, and various field sources.

Requirements

1. Degree in Business, Humanities, or Communications discipline

2. Excellent command of written and spoken English

3. Knowledge of key sustainability issues, GRI-based sustainability reports, ESG international standards/ principles, and best practices

4. Attentive to detail, highly meticulous and accurate

5. Good interpersonal and communication skills

6. Strong data analytical skills, proficient in Excel and PowerPoint

7. Resourceful, flexible, and responsive in dealing with people

8. Willing to travel

9. 1 to 3 Years relevant working experience

10. Excellent project and time management skills and can operate in an environment of ambiguity.

11. Experience in sustainability and/ or the palm oil sector will be a plus

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
• elements for engineering works. 
• Performance at this level requires developmental experience in a professional position.

Elmwood Brand Consultancy seeks a seasoned professional to join our team as a Group Account Director. In this pivotal role, you will leverage your extensive experience in account management and team leadership to elevate our clients' brands to new heights. As a Group Account Director, you will oversee multiple accounts, guiding our teams in delivering exceptional branding solutions that meet and exceed client expectations. Your strategic acumen and ability to foster strong client relationships will be integral to positioning Elmwood as a leader in the branding industry. You will work collaboratively with various stakeholders, both internally and externally, to ensure that our projects are aligned with our clients’ business objectives and brand vision.

Responsibilities

• Lead and mentor a team of account managers and executives, instilling a culture of excellence and accountability.
• Develop and implement strategic plans for client accounts, ensuring alignment with overall business objectives.
• Act as the primary point of contact for key client stakeholders, building and maintaining strong relationships that drive account growth.
• Oversee the execution of projects, ensuring they are delivered on time, within scope, and meet quality standards.
• Identify opportunities for business development within existing accounts and lead efforts to secure new client partnerships.
• Collaborate with creative and strategic teams to produce innovative branding solutions that resonate with target audiences.
• Analyze market trends and competitive landscapes to inform client strategies and recommendations.

• Bachelor's degree in marketing, business administration, or a related field; advanced degree preferred.
• A minimum of 7 years of experience in account management within the branding or design industry, with a proven record of successful client engagement.
• Strong leadership skills with experience in managing and developing teams.
• Exceptional interpersonal and communication skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to manage multiple accounts and projects simultaneously while maintaining high-quality standards.
• Strategic thinker with a deep understanding of branding, marketing principles, and design processes.
• Proficiency in analyzing data and market trends to drive strategic decisions and client recommendations.

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

About the role

Reporting to the Head of Industrial Vertical for Asia Pacific, this role will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.

What you will be doing

1) Perform lobbying actions

• Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…) for Industrial accounts
• Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
• Establish a referencing strategy for regional or international Industrial accounts (decision-makers, accounts mapping, lines of approach…)
• Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders

2) Commercialize and argue Bollore Logistics sales offer

• Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
• Sell the whole CEVA Logistics services supported by internal expertise
• Promote CEVA Logistics services and key Asia stations and regions
• Implementing new business strategies to expand new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
• Answer to tenders with Tender Management Desk if needed
• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
• Support services or operation sites via appropriate information on SOP to apply
• Intervene among sites and participate in dispute settlement
• Monitor customer account profitability and problems linked to receipts with sites manager

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical
• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor's degree in Business / Logistics / Engineering
• At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics
• Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
• Excellent communication, presentation and interpersonal skills
• Ability to work under pressure, independently and as a team player
• Good critical thinking and problem solving skills

Job Description:

Your mission is to oversee and grow Goama’s revenue with new client acquisition and retention. You will create long-term and trusting relationships with key stakeholders, ensuring that Goama remains in their immediate interest and priority. The chosen candidate will oversee accounts and sales primarily in your region.

Responsibilities:

• Leading negotiations and building relationships with relevant partners and potential affiliates or agencies.
• Establish, strengthen, and maintain relationships with decision-makers at the senior executive level for current clients and prospects.
• Leading Regional/Local accounts and building strategies to grow their Business
• Provide accurate weekly forecast reports and track key metrics.
• Partner with customer success, marketing, and the wider sales team to drive new strategies and business plans to achieve revenue growth
• Collaborate with cross-functional partners in Strategy Operations, Product Marketing, and Product Management to help develop the Go-To-Market plan
• Generate leads and new business opportunities through customer prospecting.
• Attend client meetings and deliver commercial presentations.
• Build and maintain strong customer relationships.

What can you expect?

You will be part of an international company that offers you the opportunity to work at challenging, enriching projects at well-known companies with enthusiastic team members. You will be part of a winning team and your work will be impactful and critical in delivering a successful organization. Being results-driven, you will have the flexibility to work remotely.

Qualifications and Education Requirements

• Bachelor's degree or equivalent practical experience.
• 2-3 years of experience in sales management, business development, or partner management in retail, Account Manager, FMCG, and Brands.
• Experience in management of partner relationship
• Experience with business development in a fast-growth, Gamification environment.
• Experience in go-to-market functions such as pricing/commercial.

Key Skills

• Ability to persuade and communicate goals.
• Ability to motivate at every level and think strategically to align strategy and tactics with overall brand goals.
• Ability to work with different priorities, multiple projects, and virtual teams and partners.
• Proficient in written and oral English and Mandarin with excellent communication and people skills.
• Likes being hands-on and is ready to go outside of the box to make things work
• Hands-on experience with B2B prospecting sales techniques Track record of achieving sales prospecting quotas.

If you are interested, please send your CV to: [email protected]

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

· Co-ordinate the hotel’s food and beverage business activities such as sales, customer services, promotions etc.

· Ensure customer satisfaction are met through high quality and consistent food standards and services.

· Ensure quality relating to presentation, supervision and control of food & beverage service to maximize profit and customer satisfaction.

· Ensure that mise en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.

· Replenish supplies and linen.

· Meet, greet and lead guests to their seats.

· Take food and beverage orders and serve them.

· Present and process payment bills.

· Perform any other job tasks as assigned.

Job Requirements

· At least 1 year of working experience in any F&B-related field.

· Outgoing, meticulous and service-oriented.

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

CORE WORK ACTIVITIES

Assisting in Leading Kitchen Operations for Property

• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.
• Establishes goals including performance goals, budget goals, team goals, etc.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Manages department controllable expenses including food cost, supplies, uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
• Administers the performance appraisal process for direct report managers.
• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.

At TeleClick, we are committed to creating exceptional employee experiences where everyone is provided with equal opportunities for individual professional growth.

Job overview

Your primary responsibility is to achieve customer satisfaction and ensure long term partnerships with existing and new customers. If you are hardworking and sales-driven, we are looking for you!

Job description

-Achieve and exceed sales target assigned

-Attend to customers’ enquiries on timely basis

-Provide excellent customer service and handle feedback and complaints

-Maintain and develop customer relationships through an individual approach

-Engage in telemarketing to make appointments with potential leads

-Be proactively engaged in maximizing sales opportunity

-Process and arrange sales of product and liaising with internal department

-Consistent follow up after-sales and handle related paperwork

-Prepare for meeting and document sales activities

-Upkeep knowledge of sales, promotions, policies and product

-Perform other duties as assigned

Job requirements

-Highly responsible and reliable

-Has initiatives to problem solve, positive attitude, fast learner

-Outgoing with strong sales skills

-Excellent communication and interpersonal skills

-Result and customer oriented

-Hardworking and good physique

-Desire to thrive in a collaborative environment where team work is the key to success

-Min. Diploma or Fresh grad, willing to learn

We are expanding and welcome all service-oriented individuals to join us.

If interested, please send resume to [email protected]

*Only shortlisted candidates would be notified*

We are looking for an HR Executive to manage our company’s recruiting, learning and development and employee performance programs.

HR Executive responsibilities include creating referral programs, updating HR policies and overseeing our hiring processes. To be successful in this role, you should have an extensive background in Human Resources departments and thorough knowledge of labor legislation.

Ultimately, you will make strategic decisions for our company so that we hire, develop and retain qualified employees.

Job Description

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
• elements for engineering works.
• Performance at this level requires developmental experience in a professional position.

Requirements

• Bachelor’s Degree in Civil Engineering
• Minimum 4-6 years experience in hands-on design for Structural projects
• Familiar with structure framing and element design including steel structure.
• Good project management and technical skills

Job Purpose:

The Membership Services Executive is responsible for implementing membership duties and services efficiently and accurately. This role ensures that all member enquiries are handled with the utmost professionalism, ensuring timely and complete follow-up. Additionally, the Membership Services

Executive conducts new member enrolments, providing them with comprehensive briefings on club policies, rules, and facilities.

1. Membership Transfer & Resignation Management:

· Process all membership transfer applications and resignation requests, ensuring that all relevant information, documents, and payments are in order.

2. Matching Buyers and Sellers:

· Assist members in matching potential buyers and sellers, regularly updating and maintaining the list of available membership transfers.

3. Administrative Support:

· Handle a wide range of administrative tasks related to membership services, including:

· Weekly/Monthly membership sales updates

· Family membership applications and terminations

· Section applications and terminations

· Change of corporate nominee details

· Management of deceased membership records

· Handling defaulter memberships

· Issuing membership cards and car decals

4. Club Tours:

· Conduct club tours for prospective members, ensuring they are introduced to all club facilities and services.

5. Member Onboarding:

· Provide new members with essential information on how to use club facilities and outlets. Brief them on the importance of their membership cards and the club's basic rules and policies.

6. Member Enquiries:

· Respond to all member enquiries (via walk-in, email, and telephone) and provide information on account statements. Take necessary actions to resolve any erroneous charges.

7. Refund Processing:

· Prepare and issue refunds for transferred or resigned members, ensuring accuracy and timely processing.

8. Administrative & Ad-Hoc Tasks:

· Perform any additional administrative tasks or ad-hoc projects as assigned by the Head of Department.

9. Front Desk Support:

· Provide coverage for Front Desk duties as required, ensuring smooth operations.

10. Other Duties:

· Carry out any other tasks as assigned by the Membership Services Manager or Head of Department.

Requirements: -

· Minimum Diploma qualifications

· 2-3 years of relevant experience in customer service or membership-related roles is an advantage

· Able to work independently and as part of a team

· Self-motivated and have strong initiative

· Ability to work in a fast-paced environment and multitask effectively

· Good interpersonal skills and able to interact with all levels internally and externally in a professional and responsive manner

· High attention to details with strong organization skills

· Good communication and people skills, with a customer service orientation

· Proficiency in MS office (Word, Excel, Outlook, PowerPoint)

· Experience with membership software is a plus

Job Description

• Answering to phonecalls, whatsapp and emails from customers for job order requests
• In charge of taking photo/video of disposal record for customers
• Provide supporting documentation/certificate for customers
• Planning and execution of drivers/crews work schedules
• Address and resolve scheduling issues by coordinating and managing various stakeholders to meet customer needs and requirements.
• Upkeeping of vehicle and equipment maintenance matters including vehicle/ equipment monitoring and repair, servicing, insurance, reporting etc.
• Maintain and update reports for NEA, recycle and waste etc on a timely basis.
• In-house class 3 backup driver
• Participate in yearly ISO/ OHSAS certification
• General administrative duties as assigned

Job Requirement

• Proficient in Microsoft Word & Excel
• Good command of English (read and write)
• Organized and able to multitask
• Team player
• Able to work under pressure with good adaptability and initiative
• Class 3 driving license & knowledge on local map reading will be an added advantage
• Minimum Diploma or equivalent
• Minimum 3 years’ working experience
• 5 days’ work week with occasional work on Saturday

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Act as co-liaison with instructors of undergraduate and postgraduate courses on the stepped-up effort in Assurance of Learning processes.
• Compilation/organization of electronic, and scanning paper documents to comply with re-accreditation efforts.
• Preparation of documents, collection of data for accreditation submissions.
• Act as co-liaison between the Accreditation bodies and individuals within SMU who contribute to the accreditation process.
• Assist in general documentation and visualisation of data using infographics in reports and/or electronic media for accreditation reports and visits by external accreditation agencies.
• Administration of AOL assessments.
• Assist in organizing the site visits by peer-reviewers of various re-accreditation and external review processes.
• Logistical and event planning support.
• Assist in building and managing a virtual and hybrid sharing space and platform to archive and showcase accreditation material and resources for future audit visits.
• Other duties as assigned.

• Degree holder with some years of relevant work experience. Recent graduates may also apply.
• Good writing and analytical skills.
• Good communication and interpersonal skills, with the ability to interact well with faculty, staff, and students.
• A keen eye for detail and the ability to prepare informative and accurate reports.
• Able to validate data, identify data errors and rectify the mistakes.
• Strong computer literacy skills specifically in the Microsoft Suite.
• Able to use common graphic tools to present infographics and generate reports will be an advantage.
• Has initiative in work planning and able to work independently.
• Good time management.
• Able to handle confidential information.

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 12 years’ relevant experience with at least 5 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language would be an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Possesses good working knowledge of budgets, forecasting, profit and loss statements.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment.
• Prioritizes and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Flexible and able to embrace and responds to change effectively.
• Attentive to details including grooming standards and obsessed by quality and service excellence / guest experience / emotional luxury.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Our client is an established and well-diversified group of companies, with building construction & civil engineering being one of their core activities. Currently, they are seeking for Accounts Executive to be part of the team.

JOB DIMENSION (SCOPE)

• Handle full set of accounts for monthly closing which includes:-

1. Raise invoices
2. Raise journals
3. Input of invoices and payment of invoices
4. Preparation of suppliers’ payment
5. Cash book maintenance
6. Cash flow projection
7. Monthly Management Reports
8. GST preparation and submission
9. Tax preparation and submission
10. Preparation and sending out the monthly Statement of Accounts to customers

• Quarterly, half yearly and year-end financial closing.
• Preparation of Financial Statements for year-end closing
• Preparation of Audit Schedules
• XBRL preparation and submission of Financial Statements
• Assist in internal and external audit
• Assist in tax and GST queries
• Ensure compliances of accounting standards and regulations
• Other duties as assigned by Departmental Manager.

JOB REQUIREMENTS

• Minimum 3 years of relevant working experience in accounting field
• A good team player, and able to work under fast-paced environment

Job Responsibilities:

• Oversee and maintain facilities at the centers, collaborating with contractors and vendors in adherence to all regulatory standards.

• Conduct regular inspections and contractor performance evaluations to drive continuous improvement.

• Ensure preventive, corrective, and ad-hoc maintenance is completed to meet required standards.

• Develop and execute processes to enhance operational efficiency and streamline workflows.

• Support the development of emergency scenarios and hospital tabletop exercises.

• Participate in setting up infrastructure and ensuring system readiness for operational activities.

• Manage fault reporting to address issues promptly.

• Ensure clinic infrastructure is adequate, safe, and functional.

• Track and report operational issues to management with timely feedback.

• Coordinate daily operations to ensure prompt, efficient services.

• Perform tasks following standard operating procedures, ensuring smooth and safe clinic operations.

• Monitor and compile statistics on clinical operations, key performance indicators (KPIs), and submit periodic reports.

• Gather and consolidate user requirements for projects, ensuring timely and budget-compliant completion.

• Maintain thorough documentation to support all maintenance activities and project administration.

• Continuously assess and improve operational workflows.

• Perform any other ad-hoc duties as assigned.

Job Requirements:

• Diploma in Engineering.

• Strong logical thinking and problem-solving abilities.

• High attention to detail and meticulousness.

• Proficient in Microsoft Office applications.

• Customer service-oriented.

• Effective communication skills (both phone and email).

• Previous experience in Healthcare/Medical care is an advantage, though not required.

• Independent worker with a proactive approach to operations improvement.

• Hands-on and team-oriented, requiring minimal supervision.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Purpose

As an Executive, Data Analytics, your role will be pivotal in supporting data-driven decision-making processes and delivering valuable insights to support strategic initiatives. You will support in implementing Artificial Intelligence / Machine Learning (AI/ML), leveraging on data to enhance advertising strategies, improve ROI, and contribute to the organisational’s growth.

Please note that the incumbent will be hired on a 1 + 1 year contract.

Responsibilities

The duties and responsibilities are listed below. The list is not comprehensive and related duties and responsibilities may be assigned from time to time.

1. Data Analysis and Insights:

• Conduct in-depth data analysis to identify trends, patterns, and actionable insights from advertising campaigns.
• Perform a market-based assessment and execute new go-to-market strategies in the field.

2. Campaign Optimization:

• Collaborate with marketing and sales teams to optimize campaign performance through data-driven strategies.
• A/B testing and experimentation to improve ad creative, targeting, and messaging.
• Streamline and drive process improvements for operational excellence

3. Data Visualization:

• Create data marts, visually appealing and informative data visualizations to communicate findings and insights effectively.
• Develop and maintain dashboards and reports to track key performance metrics and provide actionable recommendations.
• Drive end-to-end data projects; identify issues, gather information from various sources, analyse huge data, interpret patterns and trends, build models, give recommendations, and create insightful automated reports.

4 . Artificial Intelligence / Machine Learning (AI/ML)

• Support and implement machine learning models and algorithms.
• Collect, preprocess, and analyze data to train and evaluate AI models.
• Support the building of predictive models to forecast advertising campaign outcomes and customer behavior.
• Collaborate with data engineers to integrate AI solutions into applications and products.
• Test and validate AI models and algorithms to ensure accuracy and reliability.

5. Data Quality and Integrity:

• Ensure data accuracy and integrity by cleaning, transforming, and validating data from various sources.
• Support data mining and forensic review for completeness & accuracy.

6. Reporting and Documentation:

• Prepare and present regular reports and documentation to internal stakeholders and clients.
• Be a steward of good data practices – robust documentation, process and knowledge sharing.

Qualifications & Work Experience

1. Qualifications:

• Bachelor's degree in a related field such as Statistics, Mathematics, Computer Science, or Marketing Analytics preferred.
• Proven experience as a data analyst or similar role in advertising, research or consulting industry will be beneficial.
• Strong analytical thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Attention to detail and a commitment to data accuracy.

2. Work Experience:

• Minimum of 1-3 years of relevant work experience in data analysis preferred. Experience in the advertising, research or consulting industry will be a plus.
• Demonstrated experience in leveraging data to drive advertising campaign success.
• Track record of creating actionable insights and contributing to campaign optimization.
• Experience with client-facing roles or presenting data-driven insights to clients is a plus.

Skills

1. Technical Abilities:

• Proficiency in data analysis tools and programming languages (e.g., Python, R, SQL).
• Experience with data preprocessing, feature engineering, and model evaluation.
• Strong experience with data visualization tools (e.g., Tableau, Power BI).
• Knowledge of statistical analysis and modeling techniques.
• Experience with data warehousing and ETL (Extract, Transform and Load) processes.
• Understanding of A/B testing methodologies and experimentation.
• Knowledge of machine learning algorithms is a plus.

2. Team Dynamics Abilities:

• Strong communication skills to effectively convey data insights to both technical and non-technical stakeholders.
• Collaborative mindset to work closely with cross-functional teams such as marketing, advertising, and IT.
• Problem-solving skills to address complex data-related challenges.
• Ability to mentor and provide guidance to junior data analysts.
• Adaptability to work in a dynamic and fast-paced advertising environment.

Benefits Summary:

• Basic from $3,200.00 per month
• 14 days annual leave
• Transport allowance
• Medical Benefits
• Annual Wage Supplement (AWS)

Job Descriptions:

• Develop new customer accounts and growing clientele base and Identify and secure new business opportunities.
• Analyze and forecast market trends, benchmarking against competitors
• Supervise and manage budgets and resources to meet organizational goals and business objectives
• Maintain high levels of customer satisfaction and personal involvement in customer relationships to remain consistent with business principles.
• Coordinate with the customer marketing/promotion initiatives
• Manage and assist in the operation of events held
• Prepare weekly and monthly sales reports, presentations, etc.

Competencies and Skills Required:

• 2-5 years of quota-carrying sales experience
• Experience and working knowledge of CRM systems
• Strong written and verbal communication skills coupled with creativity, initiative, negotiation, good management, and problem-solving skills
• Pleasant personality, energetic, dynamic, independent, and self-motivated
• Strong project management and coordination
• Simple Writing English & Mathematics Test is Conducted to a candidate.

Job Descriptions

# Sales & Customer Service:

• Engage with customers to understand their needs and provide personalized recommendations.
• Drive sales by offering product knowledge, promotions, and upselling opportunities.
• Build and maintain strong customer relationships to encourage repeat business.

# Store Operations:

• Assist in maintaining a clean, organized, and visually appealing store environment.
• Ensure that products are well-stocked, properly labeled, and displayed according to company standards.
• Handle cash transactions, process payments, and manage the point-of-sale system accurately.

# Product Knowledge:

• Stay updated on the latest product offerings, features, and promotions.
• Provide customers with detailed information about products, including benefits and usage.
• Attend training sessions to enhance product knowledge and sales techniques.

# Inventory Management:

• Assist in inventory management by conducting stock counts, monitoring inventory levels, and reporting discrepancies.
• Coordinate with the stockroom to ensure timely replenishment of products on the sales floor.
• Assist in the receiving and organizing of new stock deliveries.

# Sales Reporting:

• Track sales performance and provide regular reports to the store manager.
• Analyze sales trends to identify opportunities for growth and improvement.
• Participate in setting and achieving sales targets and goals.

# Team Collaboration:

• Work closely with other team members to create a positive and collaborative work environment.
• Participate in team meetings and contribute to store improvement initiatives.
• Provide support to colleagues during peak periods or special promotions.

Job Requirements

• Marketing Background; Fresh Graduates are welcome to apply
• Live sales experience on Tik Tok/Instagram
• Excellent Interpersonal skills
• Strong customer service skills
• Self-motivated and goal oriented
• Available to work on weekends

Benefits

• 14 days Annual Leave
• 14 days Medical Leave

Working Hours

• 12pm - 8pm / 5 days work week

Duties:

HR - handle all HR processes such as hiring, payroll, rewards, performance evaluation and training.

Compliance: Handling of customer feedback/complaints, compliance to Anti Money Laundering Policy

Leasing: Preparation of tenancy agreement, Liasing with tenants/landlords, timely review of company tenancy agreements and followups.

Any other Ah-hoc duties.

Requirements:

Excellent communication and interpersonal skills

Able to speak English and Mandarin

Minimum ITE graduates. ( Fresh School Leavers welcome )

Training will be provided.