Royal Ocean Marine, a leading headhunting /recruitment agencies company in the maritime industry, is currently seeking a Technical Manager to join our client's a local shipping company

• responsible for overseeing the technical operations of our client's fleet of ships, ensuring their safe and efficient operation.
• collaborate closely with the operations team, vessel crew, and external service providers to manage maintenance, repairs, and dry-docking activities
• responsible for managing costs, ensuring compliance with industry regulations, and implementing continuous improvement initiatives.
• mentor and support a team of technical professionals, providing guidance, training, and support to ensure the highest standards of technical excellence are maintained.
• establish and maintain strong relationships with stakeholders, including ship owners, class societies, and regulatory bodies.

• Bachelor's degree in Marine Engineering or related field; COC (Class 1) Marine Engineer. Those without COC can also apply if have experience as technical manager
• Minimum of 5 years of experience in technical management for ship management companies
• Strong knowledge of vessel maintenance, repairs, and dry-docking procedures
• Excellent understanding of industry regulations and standards
• Ability to manage costs and budgets effectively
• Proven leadership and team management skills
• Excellent communication and interpersonal skills
• Good problem-solving and decision-making abilities

Chan Chee Meng

EA 07C3069

R1110620

Reporting to the Head of Corporate Communications Department (CCD), the Senior Manager of the Corporate Communications is responsible for supporting the Head in developing communications strategies and policies of Singapore Children’s Society and effectively advocating the charity’s cause.

Job Description

• Support the department Head to develop strategic plans and budgets aligned with the Organisation’s goals and service strategy
• Work closely with the department Head to translate corporate communications strategy into actionable goals for the team’s performance
• Together with the department Head, contribute to the Corporate Communications team’s efforts to ensure effective stakeholder communications and education, brand protection, and reputation management across various platforms and initiatives
• Manage public and media queries, external communications and reputation management
• Contribute to quarterly reports and insights for the Standing Committee and management to track performance and identify opportunities for organizational success
• Provide support to management and key staff in delivering public relations counsel
• Assist in mentoring staff on media management efforts including handling of media queries and interviews, and crafting story pitches for the media
• Work collaboratively with centres and departments to drive content creation on social media, with the aim of improving engagement rates and following
• Contribute to Society publications, including annual reports, newsletters, corporate collaterals, and staff E-newsletters, for stakeholder education and employee communication
• Support crisis communication management, conduct collateral review, and ensure factual and good quality copywriting
• Manage data protection measures to ensure the security of stakeholders’ data
• Identify best practices, continuously enhance SOPs to foster a culture of professional excellence
• Attend relevant conferences, networking events, meetings, and other engagements as necessary

Requirements

• Degree holder with a minimum of 8 years of related working experience; with at least 2 years of managerial experience
• Preferably knowledgeable and familiar with the non-profit sector
• Excellent communication and writing skills to craft press releases, media FAQs, CEO messages, speeches and internal and external communications. Proficiency in Chinese would be an advantage to engage Chinese-speaking target audiences
• Media relations and Public Relations skills as well as crisis communications and management
• Track record of developing brand positioning and shaping messaging strategies leading to increased brand recognition
• Knowledge and understanding of social media marketing and other digital marketing tactics
• Self-starter, highly organised, meticulous, passionate team player with strong interpersonal skills
• Alignment to the Society’s core values of being compassionate and caring, commitment, professionalism, integrity and openness to change

• Able to prepare tender including the pricing for management's review
• Able to prepare budgetary breakdowns and present cost reports to management
• Able to prepare cash flow projections for management's review
• Able to discuss variation works and final account for the main contract with consultants
• Able to call quotation, prepare quotation comparison and negotiate with subcontractors prior to award of subcontract works
• Able to attend and handle tender interviews

• Degree in Building Management Quantity Surveying
• Minimum 5 years of relevant working experience in a construction company
• Independent & able to meet dateline set

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is forLee Kong Chian School of Business (LKCSB).
• Recruitment, Outreach & Events
  • Represent and promote LKCSB Postgraduate and Professional Doctorate Programmes through outreach events in Singapore and overseas.
  • This includes participation and presentations in physical and virtual events both local and overseas, such as information sessions, recruitment fairs, coffee sessions, visiting school talks, and others.
• Recruitment
  • Responsible for on-target recruitment of quality students for LKCSB Postgraduate and Professional Doctorate Programmes.
  • Advising prospects and candidates from various sources and to answer enquiries from walk-ins, calls, emails.
• Admissions
  • Manage admissions process for LKCSB Postgraduate and Professional Doctorate Programmes smoothly and efficiently, including overseeing end-to-end processes to ensure that the admin process for respective programmes is adhered to.
  • This include managing prospects admissions experience from pre-to-post application, up to point of matriculation.
• Marketing
  • Work with respective Corporate Marketing managers and ensure the effective marketing and representation of LKCSB Postgraduate and Professional Doctorate Programmes in both local and overseas markets.
  • This includes the strategising, planning, implementation, and execution of all marketing and promotion related tasks and activities through both traditional and digital media.
• IT Systems
  • Ensure that our IT systems (eDMS, CRM, website, social media etc.) are supporting our recruitment efforts effectively. Candidate will also work with internal/external stakeholders to increase efficiency as well as efficacy, and be able to do some data analysis.

• Bachelors degree.
• At least 5 years of work experience, with experience in marketing education products, wholesale and retail in an Institute of Higher Learning, being advantageous.
• Good interpersonal skills, prior event planning and administrative/recruitment experience would be advantageous.
• Excellent written and verbal communication skills.
• Good event management skills.
• Understanding of postgraduate programmes or higher education environment a plus.
• Self-starter with initiative, and a good problem-solver.
• Familiar with MS Office (Excel, Powerpoint, Word) and video conferencing tools (WebEx, Bluejeans, Zoom, MS Teams).
• Ability to review marketing platforms and their effectiveness.
• Ability to present confidently in front of a sizeable crowd.
• Knowledge of Asian markets and their postgraduate study needs will be beneficial.
• Strong team player.
• Willing to travel.

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. We are engineered for ambition.

We create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they can truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Sales Team

We sell the best to the best. You will work alongside world-class salespeople and boost your career through training with the Adyen Sales Academy. You'll work with world-class merchants, technology, and colleagues while selling the best to the best.

At Adyen, our sales teams take the initiative, allowing them to make an impact from day one, and we highly encourage working as a team because winning is more important than ego. Adyen is the place where sales mavericks can take flight.

Being able to tell stories is fundamental to how we operate. We are fantastic storytellers when speaking to prospective and current clients to foster excitement about our product and strengthen customer relations. We are looking for a sales manager who will succeed onboard the Adyen rocket ship and take our current successful momentum to the next level of growth through the acquisition of new (Enterprise) merchants.

Sounds exciting? Keep reading!

What You'll Do

• Own the complete sales cycle of our largest prospects in Singapore and APAC - from generating leads to closing deals to getting them live and transacting;
• Creatively drive innovation for merchants in retail, digital, platforms, and financial services;
• Become an expert in selling Adyen's world-class financial solutions;
• Partner with technology leaders and solution providers while working closely with our Compliance, Implementation, and Account Management teams;
• Travel and network (~25%);

Who You Are:

• A hunter who tells excellent stories;
• Proven experience in an enterprise sales role (4+ years) selling complex solutions;
• You have a strong network of clients or industry expertise in digital, retail, or platforms that is relevant for Adyen
• You are a team player who enjoys working in person with the sales team both locally and globally across different cultures, roles, and offices;
• You are analytical, a strategic negotiator with a commercially driven, go-getting attitude;
•You are an excellent communicator of big ideas and can uncover complex needs with great questions and listening.
• You are a resourceful, super self-starter and can execute and manage time-sensitive tasks in a fast-paced, highly entrepreneurial environment;
• Working in the financial space against large banking institutions is a challenge, so you are prepared to educate and pitch transparently with a consultative approach;
• English proficiency required. Business level fluency of other Asian languages is a plus to tackling regional markets.

Ready to meet us?

If you are excited about this role, apply by clicking the link below. We can’t wait to meet you!

The Position

An opportunity to lead the scientific content management from end-to-end process for creating, planning, tagging, and communicating in multi-channel customer communication platforms. Work in a cross-functional environment and act as project leader for medical campaign dashboard, multi-channel engagement, and explore innovation in contents and actionable insights.

Duties & Responsibilities

• Govern and support the processes surrounding planning, development, and management of digital content / messages to be implemented across the multi-channel customer planning & communication platforms with Medical Teams in the ROPU Centre, as well as relevant third parties and agencies.
• Drive the process to create and maintain digital content editorial plans to ensure timely and accurate content delivery, and optimize outcomes.
• Work with Customer Insights team to gain understanding of priority customer groups and segments for current promoted brands and future portfolio in terms of customer needs, gaps, content and channel preferences.
• Lead and support the process for development of channel and content / messaging strategy for various target audiences based on their customer journey and touch points according to their strategic segments.
• Perform content audits and identify content / process / understanding / training gaps.

Requirements

• Bachelor’s Degree or Master’s degree (or equivalent) in medicine, pharmacy, life science, or any other relevant field.
• 2-5 years of experience on content planning, creation, tagging, and multi-channel content engagement
• Strong and broad understanding of pharma business and advanced knowledge of websites and digital analysis
• Strong personal interaction skills / Team player needed for high degree of cross-functional/-TA/ on multiple initiatives at any one time
• Full familiarity with digital and non-digital content production and approval processes
• Self-/Result- and Solution driven

Job Description

We are seeking a professional General Manager to oversee the restaurant operations. The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement. Responsible for developing annual and medium term strategies and plans to achieve profitability.

To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Requirements :

• You should possess a Bachelor’s degree in hospitality, business administration or a relevant field
• Have at least 10 years of relevant experience in the General Management of an established group chain
• Team-oriented approach with a mindset of open communications
• Outstanding interpersonal and leadership abilities
• Translation of documents from English to Japanese or vice visa.
• Liaise with Japanese speaking stakeholders in Japan and Director.

Interested applicants are invited to email your resume and expected salary via this platform.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements:

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Former successful experiences as a multi-site manager in the F&B industry
• Excellent communication skills
• Leadership ability

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Responsibilities:

• Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
• Develop and implement ecommerce strategy in order to improve website performance
• Work with developers to improve website speed
• Work wth the marketing team or manage digital marketers in order to improve quality and traffic acquisition
• Research market in order to discover new trends and technologies in order to improve website performance
• Analyse various data in order to deliver data driven strategies in order to deliver top performance and achieve kpis
• Develop content calendar and oversee website uploads and landing pages development
• Report on performance
• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

Requirements:

• A Bachelor's degree in Business, Marketing, or a related field is required.
• At least 3 years of managerial experience in e-commerce or a similar role.
• Demonstrated experience in e-commerce management, preferably within the fashion or footwear sector.
• Solid understanding of e-commerce platforms and web development.
• Proficient in using web analytics and reporting tools, such as Google Analytics.

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Job Responsibilites

· Manage the overall delivery of the project on or ahead of time with all client expectations met.

· Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals.

· Manage the specialist functions of design, engineering, procurement and construction, manage the interaction of various disciplines and multiple work streams.

· Review progress against plans, contractual arrangements and delivery milestones to ensure they are on schedule and within quality and cost estimates and take effective remedial action as required.

· Financial Management: Ensure strong contract, commercial and financial risk management, accurate forecasting of both costs and revenue, take corrective action in line with authority and reporting frameworks and maximise the profit margin for the project.

· Demonstrate leadership in risk management, compliance and auditing and ensure legislative, pre-contract and commercial obligations are met, including compliance with the relevant Building Code.

· Stakeholder management: Ensure that stakeholders are actively engaged and that beneficial relationships between the project and the client, subcontractors, community and other external parties are developed and maintained.

· People management: Monitor staff and labour resourcing to ensure the project has the capability to achieve targets, supervise workforce, including subcontractors and foster a high performance team with a positive employee relations environment.

· Contribute to new business, continuous improvement and broader business activities

· Coordinate with headquarter and site team to obtain enough resources for the projects

· Organize a proper project management team & plan to carry out the construction works

· Perform all duties in accordance with company’s polices, processes, systems, reporting and procedures.

Job Requirement:

· Holds a Recognized Degree in Civil Engineering or equivalent degree.

· Minimum fifteen (15) years of experience in construction industry.

· At least twelve (12) years of experience in managing big scale Bridge and Marine related projects will be prefered.

· Possess effective time-management skills to meet deadlines and planned deliverables.

• To guide consultants and review their design to ensure the design adequacy to meet the relevant requirements and preferences of the contract.
• To optimize the design to reduce cost and construction schedule effectively.
• To coordinate with construction team to ensure the feasibility and constructability of the designed scheme.
• To train and enhance capabilities of design engineers/managers.
• Coordinate and review all design matters with LTA, authorities, consultants, subcontractors, etc.
• Provide technical solutions/advice on design issues to related teams
• Manage and control design deliverables related to BIM, technical, contractual and cost issues
• Manage subcontractors, review shop drawings to check to meet all design requirements

• At least 5 years of experience in the design of civil & structures / Architectural works for LTA MRT projects
• Degree in Civil Engineering or equivalent.
• Prefer candidates with relevant experience in Project and design management.
• Candidate must be detail-oriented.
• Strong writing and presentation skills.
• Strong in planning and documentation.

Job Responsibilities

• Accountable for execution of all technical elements of development, innovation and renovation products (e.g. formulation, processing, specifications, and safety – include passed microbe challenge test)
• Mid-term Idea creation: actively volunteers ideas for improvement and constantly seeks ways of improving processes and outcomes, as well to capture new opportunity
• Self Leadership: actively works on personal development and applying learning from past experience
• Lead collaboration with other commercial areas such as with Quality Assurance, Manufacturing and other R&D teams for implementing of new product (innovation) and renovation of formula.
• To conduct sensory tests for new highly complex formulas, ingredients, and support the coordination of research and development programs.
• Identify obstacles and discuss of solutions
• Confirm understanding and takes personal responsibility to deliver result
• Proposal of technical solutions on formula & process with high probability to be implemented
• Maintain the cost of RM in formula within target

Job Requirements

• Skills required based on functional competencies defined in the applicable roles (competency; description of the competence; level of competence required)
• Experience and qualifications based on the technical and functional requirement
• Strong analytical skills with problem solving and critical thinking
• Drive innovation and creative
• Scientific and technical knowledge regarding beverage and food
• Good communication and collaboration skills
• Flexible/ Open mind
• Curiosity for new things/changes of society
• Capability to work tenaciously

Job Responsibilites

· Manage the overall delivery of the project on or ahead of time with all client expectations met.

· Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals.

· Manage the specialist functions of design, engineering, procurement and construction, manage the interaction of various disciplines and multiple work streams.

· Review progress against plans, contractual arrangements and delivery milestones to ensure they are on schedule and within quality and cost estimates and take effective remedial action as required.

· Financial Management: Ensure strong contract, commercial and financial risk management, accurate forecasting of both costs and revenue, take corrective action in line with authority and reporting frameworks and maximise the profit margin for the project.

· Demonstrate leadership in risk management, compliance and auditing and ensure legislative, pre-contract and commercial obligations are met, including compliance with the relevant Building Code.

· Stakeholder management: Ensure that stakeholders are actively engaged and that beneficial relationships between the project and the client, subcontractors, community and other external parties are developed and maintained.

· People management: Monitor staff and labour resourcing to ensure the project has the capability to achieve targets, supervise workforce, including subcontractors and foster a high performance team with a positive employee relations environment.

· Contribute to new business, continuous improvement and broader business activities

· Coordinate with headquarter and site team to obtain enough resources for the projects

· Organize a proper project management team & plan to carry out the construction works

· Perform all duties in accordance with company’s polices, processes, systems, reporting and procedures.

Job Requirement:

· Holds a Recognized Degree in Civil Engineering or equivalent degree.

· Minimum fifteen (15) years of experience in construction industry.

· At least twelve (12) years of experience in managing big scale Bridge and Marine related projects will be prefered.

· Possess effective time-management skills to meet deadlines and planned deliverables.

Client facing project manager with 8+ years of experience in platform change and transitions. Candidate having experience in Wealth products, funds in particular will stand out. 

• 5+ relevant experience in change management or migration projects (Client facing)
• Manage the end to end on-boarding of Clients in accordance with the banking Project Governance, Methods, competencies and change management frameworks
• Project definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvals
• Provide a single ‘change’ point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes
  

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests. 
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated. 
• Supervise the precise upkeep of the organizational structure and positions in Success Factor. 
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance. 
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year. 
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university. 
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs. 
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting

Responsibilities:

• Strategic Program Leadership: Take ownership of our clients' strategic initiatives and programs, working closely with senior leadership to define objectives, scope, and success criteria.
• Consultative Approach: Apply your consulting background to provide strategic guidance and insights, aligning programs with industry best practices and market trends.
• Program Planning: Develop comprehensive program plans, outlining goals, timelines, resource requirements, and key performance indicators (KPIs).
• Risk Management: Identify potential risks and issues proactively, developing mitigation strategies and contingency plans to ensure program success.Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, acting as a trusted advisor and ensuring alignment with strategic goals.
• Resource Allocation: Oversee resource allocation across programs, optimizing the utilization of talent, technology, and budget to maximize program effectiveness.
• Performance Monitoring: Implement robust program performance measurement frameworks, regularly tracking and reporting on KPIs to stakeholders.
• Change Management: Lead change management efforts, facilitating organizational readiness for program implementations and transitions.
• Quality Assurance: Maintain program quality by establishing and enforcing best practices, standards, and methodologies.
• Continuous Improvement: Drive a culture of continuous improvement within the PMO, fostering innovation and the adoption of industry-leading practices.
• Team Leadership: Lead and mentor a team of program managers, providing guidance, coaching, and professional development opportunities.

Requirements / Qualifications

• Bachelor's Degree in Computer Science or Business Administration, or other related field.
• Proven experience (minimum 8-10 years) as a Program Manager in a consulting environment with a focus on strategic initiatives.
• Strong understanding of program management methodologies, tools, and best practices.
• Exceptional analytical and problem-solving skills, with the ability to think strategically and act tactically when necessary.
• Expertise in stakeholder management and the ability to build consensus among diverse groups of stakeholders.
• Demonstrated experience in leading cross-functional teams and driving successful program outcomes.
• Excellent communication and presentation skills, with the ability to convey complex ideas in a clear and concise manner.
• PMP, PgMP, or other relevant certifications are a plus.
• Proficiency in project management and collaboration software (e.g., Microsoft Project, SharePoint, JIRA).
• A strategic thinker with a track record of delivering results on complex and high-impact programs.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Royal Ocean Marine is currently seeking a skilled and experienced Shipmanagement Procurement Manager to join our client's team. As the Shipmanagement Procurement Manager, you will be responsible for overseeing the procurement activities for our shipmanagement operations. You will work closely with various internal stakeholders and external suppliers to ensure the timely and cost-effective procurement of goods and services.

Responsibilities

• Develop and implement procurement strategies to support the shipmanagement operations
• Source and evaluate suppliers, negotiate contracts, and ensure compliance with company policies
• Manage and track procurement activities, including order placement, delivery, and payment processing
• Collaborate with internal stakeholders to understand their requirements and provide procurement support
• Monitor market trends and industry developments to identify potential suppliers and cost-saving opportunities
• Maintain accurate procurement records and documentation
• Ensure compliance with relevant regulations and industry standards

• Minimum of 5 years of experience in shipmanagement procurement or related field
• Strong knowledge of shipmanagement operations and the maritime industry
• Proven experience in supplier management, contract negotiation, and cost control
• Excellent communication, negotiation, and problem-solving skills
• Proficient in procurement software and MS Office
• Ability to work independently and handle multiple tasks and priorities
• Attention to detail and strong organizational skills
• Relevant certifications or qualifications in procurement or supply chain management

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Job Highlights

• Pre-opening team
• Dynamic work environment
• Open and collaborative culture

Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore’s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design.

Responsibilities

• Responsible in leading the operations of the Guest Services Department (Front Desk, Concierge, Bell, Driveway, Communication Centre) in support of the Guest Services Manager.
• Ensure the guest journey from the moment of reservation till beyond checkout is in line with the Artyzen Hotels and Resorts experience. This includes the reservations, pre-arrival, and post arrival communication with the guest.
• Implement a consistent guest recognition program and ensure that all information gathered on the guests is correctly recorded in the guest profile and that this is updated regularly.
• Ensure that the Department Operational Budget is strictly adhered to.
• Monitor service and Operation standards in the hotel.
• Support Host needs in other departments based on the hotel priorities and anticipated business levels.
• Be available and on duty during peak periods (frequently opening and closing the operation)
• Conduct frequent and thorough room inspections in liaison with Housekeeping.
• Accept requests from guests regarding assistance with obtaining transportation, baggage handling, limousine transfer and local area knowledge.
• Establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on Guest Services.
• Be personally and frequently verify that guest’s check-in / out are receiving the best possible service.
• Ensure the Guest Services Department meets quality and internal standards. Identify process improvements and best practices. Provide feedback and develop processes to improve the guest experience.
• Ensure corrective training is implemented based on the feedback received
• Maintain standards of guest service quality. Analyze response time to guest’s requests for items and maintenance requests and highlight any issues to the respective department head.
• Ensure that the Guest Services team projects a warm, professional and welcome image.
• Collaborate with Guest Services Manager in preparation of annual department operating budget: Monitor monthly expenses, with emphasis on wages, variances, assisting in preparing schedules, ordering, inventory management, and other administrative duties as needed.
• To undertake any other reasonable task or request as directed by the management.

Requirements

• Higher diploma or degree holder in Hospitality, Hotel Management or an equivalent qualification
• Minimum of two years of previous experience in a front office supervisory in an established or luxury/upscale or boutique hotel.
• managerial position, preferably from an international luxury hotel.
• Service-oriented, attentive to details and observant
• Excellent oral and written communications skills
• Good command of written and spoken English
• Adaptable and outgoing with excellent interpersonal skill
• Ability to work under pressure and be flexible as part of the pre-opening team
• Passionate and enthusiastic with a positive ‘can-do’ attitude

DUTIES AND RESPONSIBILITIES

• Develops and executes content for marketing initiatives, corporate communications and marketing collaterals.
• Monitor the marketing and communication efforts and impact on business and revenue by conducting monthly analysis on the effective of media coverage, media coverage and programmes.
• Works collaboratively with various parties – colleagues in other business divisions, third party vendors – to ensure smooth flow of information, successful delivery of communication plans and seamless coordination.
• Upholds the company’s brand and ensure consistency of brand image across all channels of communications. This includes supervising the execution of all brand messages, branding and logo usage across all mediums and materials.
• Draft and edit press releases, media pitches, internal memos, statements, media, Q&A’s, key messages and other documents related to corporate initiatives and announcements.
• Manages content, writing and editing newsletters, reports and studies.
• Assists the team in business development efforts to drive business goals.
• Coordinates the production and delivery of corporate stationary and collaterals to the various business units.
• Coordinates the monthly entertainment schedule and budgets for marketing-driven Restaurant events.
• Coordinates the production requirements of marketing-driven Restaurant and Club Lounge events.
• Other responsibilities as assigned.

The Open Pathways Apprenticeship Programme is designed for talents with disabilities to gain experience in commercial functions within the travel and hospitality industries. At Expedia Group, we are committed to building an open culture where every voice matters, and everyone belongs.

Do you want to power global travel for everyone, everywhere by helping businesses around the world be more successful? Are you ready to bring about industry change and supercharge your career in Expedia for Business (E4B) at a leading travel technology company? Then come and help us to bring people together through travel technology, while exploring a career in Market Management.

In E4B, we manage Expedia Group’s business-to-business (B2B) relationships, ranging from large airlines, hotels, vacation rentals, cruises, car rentals, financial institutions, travel agents and more - which connects partners with all that Expedia Group offers, in pursuit of their goals.

As an Apprentice at Expedia Group, your primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveller base. This role works with lodging partners within their assigned territory to help increase the total number of potential customers in this market. The Market Management team ensures that global travellers always find the most suitable property for their dream trip, and that hotel partners can access Expedia Group’s full breadth of global traveller demand.

The apprenticeship program runs over 12 months, where you’ll be following a program curated for you, participate in on-the-job learning in one of our Market Management teams, with full support and coaching as an Apprentice Associate Market Manager during your time at Expedia Group. The program also offers Apprentices a unique opportunity to engage with our lodging partner as an Apprentice – Commercial Operations for a given duration. This experience is designed to help the Apprentice understand partner needs and product offerings.

Our Hybrid Work Policy means that the expectation is you spend at least 50% of your time in the office. When you are assigned your manager for your program, you will have a check-in with them to learn more about your specific team schedule and hybrid work plan. In case you require any accommodations, please let us know and we will review them on a case-by-case basis, providing reasonable accommodations where possible.

What you'll do:

• Develop and sustain strong partnerships by providing relevant data insights and high-quality consulting services to hotel partners, based on their requirements
• Ensure that partner hotels’ product offerings (content, rates, and availability) are regularly updated and remain effective on Expedia Group sites to positively impact customer growth
• Secure additional lodging rates and availability information over fluctuating demand periods to satisfy traveler needs
• Secure seasonal deals and promotions to support the brands’ merchandising and marketing strategy
• Continuously promote and develop hotel partners’ increased engagement with Expedia Group’s full range of:
  Unique market insights such as partner reports, competitive data, key performance drivers;
  In-house revenue management tools like Rev+;
  Marketing and merchandising opportunities which may be dynamic promotions, packages, member deals or mobile offers, unique market insights such as partner reports, competitive data, key performance drivers; Exclusive brands including Hotwire, Media Solution etc. as potential opportunities;
  Self-service tools (Expedia Partner Central)
• Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)
• Guide and support Hotel Partners to deliver the best traveler experience
• Promote self-service
• Conduct regular self-learning to improve skills
• Opportunities to visit our hotel partners

Who you are:

• Must be available to commit to the full program dates of 12 months (tentative 19 Feb 2024 – 18 Feb 2025)
• Helpful to have experience in account management, partner/client success, consultative sales, or a related field
• Should have basic proficiency in English Language and passionate about travel
• Must be able to work independently and collaboratively with a diverse team
• Should possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making
• Should be able to prioritize and multi-task effectively to achieve targets, goals, and/or strategic objectives set by leadership
• Should be persistent in following up in challenging situations
• Should present ideas and directives clearly and persuasively
• Should be willing to learn/demonstrate analytical skills to address business and partner needs
• Should have a learner mindset to understand the unique value proposition Expedia Group offers to partners
• Should possess a growth mindset to consistently use feedback to improve and drive for results
• Should be a relationship builder and earn the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative working style

What you will get in return:

• Working with an extremely talented team of like-minded individuals who love to travel
• A company that has a strong Mission, Purpose, and Values that contribute to the betterment of our world, to strengthen connections, broaden horizons, and bridge divides.
• A true sense of belonging working for a company that cares about the communities that they are in, both locally, nationally, and globally. Charitable gift matching, initiatives to help others and passionate Inclusion & Diversity groups ensure everyone is heard, respected, and can thrive.
• An exciting and diverse workplace to enjoy, challenges that will develop you and a flexible approach to your work life balance all ensure that you leave every day fulfilled.

Job Responsibilites

· Manage the overall delivery of the project on or ahead of time with all client expectations met.

· Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals.

· Manage the specialist functions of design, engineering, procurement and construction, manage the interaction of various disciplines and multiple work streams.

· Review progress against plans, contractual arrangements and delivery milestones to ensure they are on schedule and within quality and cost estimates and take effective remedial action as required.

· Financial Management: Ensure strong contract, commercial and financial risk management, accurate forecasting of both costs and revenue, take corrective action in line with authority and reporting frameworks and maximise the profit margin for the project.

· Demonstrate leadership in risk management, compliance and auditing and ensure legislative, pre-contract and commercial obligations are met, including compliance with the relevant Building Code.

· Stakeholder management: Ensure that stakeholders are actively engaged and that beneficial relationships between the project and the client, subcontractors, community and other external parties are developed and maintained.

· People management: Monitor staff and labour resourcing to ensure the project has the capability to achieve targets, supervise workforce, including subcontractors and foster a high performance team with a positive employee relations environment.

· Contribute to new business, continuous improvement and broader business activities

· Coordinate with headquarter and site team to obtain enough resources for the projects

· Organize a proper project management team & plan to carry out the construction works

· Perform all duties in accordance with company’s polices, processes, systems, reporting and procedures.

Job Requirement:

· Holds a Recognized Degree in Civil Engineering or equivalent degree.

· Minimum fifteen (15) years of experience in construction industry.

· At least twelve (12) years of experience in managing big scale Bridge and Marine related projects will be prefered.

· Possess effective time-management skills to meet deadlines and planned deliverables.

Globally ranked among top research and technology organizations in the environment and water domain, the NEWRI ecosystem interacts across a multi- and inter- disciplinary platform of” Research – engineering – Development ‘(RED) activities in its approach to developing innovative solutions.

With leading edge technology and robust engineering, NEWRI strives to take its fundamental research from novel lab-scale innovation to industry-level translation and derisking activities- from field applications, to piloting and development at full scale in real life settings.

Through industrial and community- philanthropic projects for commercial and societal impact, NEWRI continuously strives to make a difference towards developing a circular economy for global sustainability.

Key Job Purpose

As a member of the grant admin/ management team the role is on grant management in providing support and integrated administrative and management requirements of funding awards secured through NEWRI’s cohort of faculty PIs/collaborators. This includes budgeting, expense review and budget reporting as well as developing and implementing compliance programs and working closely with different processing departments researchers and PIs including external stakeholders.

Responsibilities

• Responsible for supporting grant funding management, ensure effective controls are developed and maintained to assure the integrity of the university and funding agency.

• Develop and design a relevant manpower due process application, ideas and solutions to where established policies and procedures could improve to over manpower related discrepancies and promote efficiency and effectiveness

• Supporting grant management team in financial management and budgeting methods, policies, procedures, systems, and practices to assess the financial capability of the respective project.

• Support grant management team in assessing, evaluating, managing and monitoring funding for compliance with NTU, NEWRI and funding agency regulations, policies and procedures

• Support project completion in timely manner, within budget, funding terms and due governance

• Any other ad-hoc work assigned

Requirements

• Bachelor degree in a relevant engineering discipline

• Minimum 3-4 years of relevant working experiences to operate and manage independently in general admin and business operations

• Strong finance and/or accounting with excellent analytical and numerical skills

• Proficiency in MS office applications

• A strategic thinker with efficient problem-solving skills

• A confident and matured communicator who can effectively inter-act and support all levels of colleagues

• Always ready to accept challenges with positive attitude

• Excellent oral and written communication skills

• Meticulous and attention to detail, follow-up and organizational skills

• Good time management skills

Job Purpose

APL Logistics Technology Service Group is seeking an achievement-oriented and self-motivated candidate with proven track record to fulfil key role and responsibilities in APLL Core Consolidation Services Application (Freight Management System)

This position is responsible for delivering the design and solution architecture of the Consolidation Services Application’s functionalities and build services, interface systems and projects.

The person should come with a strong technical background, hands on technical analysis (interfaces, data, application functionalities) and wealth knowledge of Logistics or Supply Chain Industry to provide innovative solutions to challenges that may arise.

Technical management and good understanding of APCA architecture framework and IDMS, proprietary software with some configurations in Assembler language (will be advantageous). Recommend area of improvement for internal/integration with applications.

In addition, the person should display both ability and willingness to take on business analysis (requirement gathering, as-is/to-be process mapping), fronting as Application subject matter expert in design IT solution to fulfill the Customer/Business requirement

The candidate should be able to bring along a broad spectrum of good project / technical management practises.

This position will report directly to Manage and will work closely with internal group IT members, outsourcing vendors, business partners, and various internal business teams.

Roles & Responsibilities

• Key personnel of Core application / Order Management System as full pledged subject matter expert

• Technical support of APCA framework

• Oversee the end to end IT business application delivery, change impact analysis , development and support especially in new wins of customers.

• Strong ability to lead a team and ensure high levels of quality, compliance and adherence to governance throughout the application life cycle of a project

• Collaborate with IT teams, users, stakeholders and outsource service providers, to prioritize and ensure on time delivery of effective and innovative solutions

• Render expert opinions and technical guidance in software engineering and application architecture.

• Engage IT management promptly for issues escalation and resolution.

• Refine and improve processes within the unit so that higher quality and faster deliverables can be achieved through lower cost.

• Handle activities like incident management, problem management, release management, root cause analysis, deployment and monitoring.

• Strong problem solving skill

Qualification

• Degree in Computer Science or related disciplines or equivalent work experience

Requirements

Experience

• At least 5 years’ experience as a Solution Architect or equivalent role

• 5 - 10 years involved in IT SDLC/ Agile ,Project and Technical Management in Logistics domain and Supply Chain Industry

• Proven track record in leading and interact with multiple stakeholders/IT teams to gather business requirements/projects and confirm solution design collectively to deliver results.

• Working Knowledge in freight forwarding / consolidation and/or 3rd Party Logistics industry will be advantages, particularly in Order and Freight Management

• Hands-on approach to problem solving, attention to detail and creative solution design

• Strong written and oral communication skills

• Superior analytical, and problem resolution skills

• Independent and self-motivated individual

• Excellent team player and able to manage in a diverse workforces

• Upholds professional values, ethics and integrity at all times

Skill Sets

• Possess strong technical expertise in a multi-technology platform environment

Proficient in at least 3 or more technical areas below

- Experience in designing, building and managing Java applications

Technologies: Digital Signing Services, J2EE, Java Script, C#, WebService,

SOAP/REST API/XML services, WebSphere, DB2, SQL, and Scripting language

Frameworks: Java Spring Boot, Angular, Spring MVC, JSF, Struts, Hibernate

- Experience working with reporting tools such as Actuate, Webfocus,

- Working knowledge with Oracle BPM, Dremio, Oracle DB and

- Portal – Websphere Portal

- ETL Tool - Informatica, SSIS, Oracle Golden Gate

- RPA, Mobile technologies, Cloud Services

Legacy application (Advantageous)

- Cobol programming language in Micofocus-Linux technologies

- Assembler knowledge to support proprietary architecture (APCA) within APLL

- IDMS/PL/SQL to Oracle Database

- Middleware implementation in Micofocus-Linux technologies. Knowhow mechanics of operation tools such as Automic, VPSx/LRS

Key Result Areas

Operational Excellence

• Timely and cost effective application and infrastructure delivery, development and support.

• Timely support all JSOX/Internal and External audit and compliance

Relationship Management

• Strategic partnership with key Operation and Business teams in prioritization and demand management.

• Synergised alliance with other IT support functions with Technology Services Group to leverage strengths and neutralize weaknesses.

Vendor and Cost Management

• Effective vendor management with distinctive performance in AMS SLA (IT Outsourcing) and individual contractors.

• Efficiency in resource utilization through effective tracking & monitoring of project, enhancement and support deliverables and their associated cost expenditures.

Your Career

We are looking for an experienced Digital Marketing leader who can transform the marketing executions by optimizing processes, leveraging data, tools, infrastructure and AI to deliver the consistent growth and required business outcomes.

The ideal candidate is someone who loves being hands-on, highly competent in leading teams, developing disruptive growth driving strategies, implementing scalable processes, analyzing data and helping build and track the performance of field marketing and demand generation programs. You’re excited about staying up to date in a fast-paced industry, being a proactive researcher who has introduced new tools or technologies aimed at enhancing operational efficiency and achieving maximized outcomes in your previous roles.

You’re excited by the challenge of working in an ever-evolving environment and are skilled in motivating teams to deliver their best. You're someone who can bring a strong strategic focus, foster a culture of innovation and collaboration, and help the team tackle the challenges that accompany rocketship growth. Reporting to our Head of JAPAC DG Hub Services, this is a high-impact role where you will work closely with other marketing teams to manage strategy, operations, budget, and plans. You are at the core of all marketing executions in JAPAC partnered with the Shared Services team in HQ, JAPAC marketing leadership team, along with the regional sales teams, GTM leads and Channel ecosystem. As someone who understands how to operate like a CMO of your function, you will lead on key growth initiatives like CXO engagement/ABM programs, demand generation, and drive quality pipeline with a target contribution for the business. You’re also responsible for developing and growing the Programs & Ops team to be a top performing team. The successful candidate will have a proven record of strategic planning, field and program marketing experience - and isn’t afraid to roll up their sleeves alongside your team.

Your Impact - Marketing Programs & Operations Team Lead: 

• Demand Generation Oversight: Strategize, design, and execute JAPAC demand generation programs, ensuring seamless operations and optimal performance.

• Establish CoE (Center of Excellence): Drive operational efficiency, streamlined processes, enhanced customer satisfaction and increased agility by leveraging technologies as needed.

• Technology Adoption: Collaborate with HQ Marketing Operations team or IT team to identify, design, and implement solutions that help us grow and scale with agile. Expected to act as the AI transformation consultant for the team.

• Analytics and Reporting: Track and provide the Marketing leadership team with ongoing analysis for marketing contribution to pipeline/bookings, program ROI, contact acquisition, campaign results, and etc. Verify and analyze the data for MBR and QBR.

• Sales-Marketing Alignment: Drive initiatives emphasizing lead management and governance, elevating data quality and refining lead quality for seamless sales-marketing collaboration.

• Enhanced Customer Experience: Implement customer-centric processes to cultivate loyalty, advocacy, and lifetime value, enhancing overall customer satisfaction.

• Database Strategy and Management: Define and execute database strategies, ensuring data quality, and implementing hygiene practices through collaboration with Shared Services.

• Agency Management: Onboard, manage, and optimize external agency resources across various JAPAC time zones for optimal support and results.

• Team Leadership and Development: Lead and mentor a high-performing team, fostering growth, development, and talent acquisition to fill key roles effectively.

STRATEGIC CATEGORY DEVELOPMENT

• Support the Shopper marketing manager in developing category vision and cascade on channel level.
• Update Category Drivers with new products and initiatives launch.
• Generate new relevant shopper / channel insights, lead Shopper / Customer studies.
• Lead NP launch preparation from Shopper marketing side: route to trade, selling story, OPEX KPIs. Collaborate with marketing to design the best bundle and the optimum trade support.
• Participate in AOP (budgeting) process in order to reach OPEX objectives.

STRATEGIC CUSTOMER DEVELOPMENT

• Determine priorities on Category management projects, support Shopper Marketing Manager in leading top customer projects (JBP) and lead cross-customer / channel projects
• Run category, channel, and customer analysis to detect opportunities to increase category & brand sales for all customers
• Design assortment and shelving guidelines per channel in order to increase Company and Category sales
• Make proposal on shelf-display to ensure layout implementation
• Run quarterly / monthly evaluation of category management projects.

OPERATIONAL EXCELLENCE (OPEX)

• Support Shopper marketing manager in leading Operational Excellence: defining the key opportunities on OPEX topics nationally and account-specific like shelf position, assortment/ distribution opportunities, OOS, promotional executions etc.
• Deliver sustainable growth with on high sales efficiency level
• Lead OPEX scorecard, provide monthly communication of OPEX KPIs performance with Sales feedback, report qualitative summary to Shopper marketing manager and Country Manager
• Develop and deploy on-time and qualitative OPEX communication (monthly KPIs reporting, guidelines update, OPEX deployment events for sales) to ensure full knowledge of Company objectives on every Sales force level at any time

PROMOTIONAL ACTIVITY

• Support Shopper marketing manager in developing promo strategy per channel based on brand objectives and financial KPIs
• Lead the proposal of new promotional activities with our products to increase our promotional effectiveness
• Develop and deploy educational materials, based on category knowledge, to deliver Category vision and drivers.