IT Support duties and responsibilities of the job

When compiling an IT Support job description, here is a selection of duties to include:

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology
• Possibly training more junior staff members

IT Support job qualifications and requirements

Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:

• Computer Science
• Computing
• Engineering

There are also a number of qualities that candidates should be expected to display:

• A technical, logical thought process
• Problem-solving skills
• Communication skills
• An ability to stick to strict deadlines
• An ability to prioritise and delegate
• A keen eye for detail

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent will support the core functions in the MSc degree programmes’ student life activities and administration as follows:

Student Life and Student Club Activities

• Work with students, student leaders and student clubs to organize activities and programmes to promote interaction, build and strengthen the sense of community between student cohorts as well as with alumni
• Handle and provide support to students for programme-related matters (e.g. accommodation, well-being, etc.)
• Support Orientation programmes, welcome and end-of-semester events, and other programme events organized by the MSc Programmes Office
• Conduct programme-related administrative briefings for the students
• Provide general counselling and support services to students
• Collaborate with internal and external stakeholders (e.g. Career Services, Strategic Relations, Executive Education and other Programme Offices) on engagement opportunities for students

Event Management and Liaison

• Support in contributing to the social media outreach to current and prospective students, and alumni
• Deliver a super level of customer service and programme satisfaction to internal and external stakeholders
• Support SOP documentation, establish and streamline processes and systems
• Other duties as assigned by the Director, Academic Directors and Programme Office

Qualifications

• Bachelor degree from a reputable institution, with at least 2 years of relevant working experience, ideally in managing academic programmes or student life functions in tertiary institutions
• High level of written and oral communication skills
• Experienced, confident and effective working in cross-cultural settings
• Meticulous with an eye for detail and keen appreciation of good documentation
• Ability to manage multiple and competing tasks and deadlines well, and with a high degree of accuracy
• Team player with good combination of high intelligence, emotional and cultural quotient
• IT savvy, with good knowledge in Microsoft Office Applications

(Appointment job grade will commensurate with the selected candidate's experience)

Seeking a detail-oriented and organized individual to join our growing team as an Accountant. You will play a key role in maintaining the accuracy and integrity of our financial records, while also providing administrative support for smooth operations.

Responsibilities:

1. Accounting:

• Process accounts payable and receivable transactions.
• Reconcile bank statements and accounts.
• Prepare monthly, quarterly and annual financial statements.
• Assist with budgeting and forecasting.
• Analyze financial data and identify trends.
• Collaborate with other departments to ensure financial transparency and accuracy.
• Prepare presentations and reports
• Provide support during internal and external audits. Includes but not limit to in preparing audit schedules, gathering required documentation, and addressing auditor inquiries.
• Stay updated on relevant accounting principles, regulations, and industry trends. Seek opportunities for professional development and growth within the accounting field

2. Administrative:

• Manage claim reports
• Answer phones and emails efficiently.
• Assist with other administrative tasks as needed.

Qualifications:

• Bachelor's degree in Accounting or Finance preferred.
• Minimum 2 years of experience in a similar role.
• Proficient in accounting software (e.g., QuickBooks, Xero, ERP accounting system).
• Strong understanding of generally accepted accounting principles (GAAP) or international financial reporting standards (IFRS).
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and fast-paced environment.
• Professional development opportunities.
• Positive and collaborative work culture.

• Full set of payroll processing and statutory submissions for 1000+ headcount
• Record keeping of employee’s Personal File and ensure accurate information are updated
• To handle Time Management System and verifying total number of hours and overtime that employees have worked
• Calculating and issuing salary accordingly through bank transfer to employees (two payroll runs a month)
• Processing deductions (if any)
• Processing medical claims (if any)
• To handle Leave Administration matters
• Prepares monthly payroll report
• Process payroll and necessary exit clearance for exit staff
• To perform Ad-Hoc duties as per assigned

Job Requirements

• Minimum Diploma level or equivalent with at least 4 years of relevant working experiences
• Good interpersonal skills, independent and positive working attitude
• Experience in SAP and TMS is an added advantage
• Experience in Construction field is an added advantage
• 5 days work week
• Provided transport pick up at Clementi MRT station

Job Scope

EDMS (Electronic Document Management System): (Main Mission)

a. Link EDMS to SAP functional locations

b. Uploading manually technical documentation on Hard drive to SharePoint EDMS

c. Improve the searching function in EDMS for vendor data books & test reports, by splitting the documents into smaller pieces.

Requirements

• 'A' level / Poly undergraduate / University undergraduate / 'O' level with 5 years of admin experience
• Proficient in excel.
• Good in Microsoft 365 environment (excel, sharepoint, Teams) is an added advantage
• Good communication skills
• Knoweldge of SAP is advantageous

Responsibilities:

• Work closely with PSOEB officers to customize the JSA programme to cater to the learning needs of the JSA students
• Monitor the participation of the students and take appropriate action to follow up with the absentees and parents on a weekly basis
• Monitor and assess students’ wellbeing and development
• Ensure that the coaches and auxillary manpower adhere to the standard operating procedures of the JSA programme
• Review and evaluate the coaches and auxillary manpower’s work ethics and performance
• Plan, implement and control facilities and equipment for the JSAs to conduct its activities
• Manage manpower, facilities and equipment that the JSAs and schools may face during the course of the year
• Make arrangements for the transport, logistics and facilities/venues for the various JSA activities

Job Description

• Design collaterals including product brochures, poster, and banners for marketing campaigns.
• Involve in websites design and development (social media, digital advertising, e-commerce platforms)
• Responsible to develop content and artwork for social media and online platforms which includes Facebook, Instagram, e-commerce site etc
• Manage e-commerce website and online marketplaces, including creation of new and updating existing product listings, ensuring information are consistent across all platforms.
• Handle customer relations (online & offline), manage enquiries across all touch points and assist with order fulfilment.
• Any other duties as assigned

Job Requirements:

• Working knowledge & experience of e-commerce platform/systems, both front-end & back-end (eg. Lazada, Shopee, Qoo10, Amazon, etc.)
• At least 1 year experience in digital marketing and e-commerce platform
• Proficient in graphic design software and video editing software
• Digital savvy and passion for digital marketing and e-commerce
• Good verbal and written communications skills and interpersonal skill
• Creative, detail-oriented and result-oriented

Job Description

• Experience in E-Commerce logistics, 3PL/Contract Logistics, Warehousing and Fulfillment as a Hunter Role
• Source and build up a pool of potential customer base
• Must have a network of customers
• Maintain good and professional working relationship with existing and potential customers
• Able to understand customer requirements and to work out proposals / quotations
• Achieve monthly sales targets by identifying and developing new customers
• Perform any other duties as assigned by the department head

Job Requirement

• Diploma or Bachelor’s degree
• At least 3 to 5 years of relevant sales experience
• Sales experience in E-Commerce/Fulfillment/Logistic/Supply Chain/3PL industries
• Processes strong clientele base and network and pricing capabilities within the industry
• Excellent presentation and communication skil

The Role

This position will be responsible for leasing of the properties within the Company’s assigned portfolio.

Job Responsibilities

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

Job Requirements

• Degree in Estate Management, Building, Business Marketing.
• At least 3 to 4 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Responsibilities:

・Manage and develop a team of 3 subordinates in export/import PIC (Sales 50% / Office 50%)

・Prepare quotations and cost management.

・Build relationships with partner companies.

・Negotiate rates with carriers and NVOCCs.

・Deliver performance reports and contribute to strategic planning during monthly meetings.

・Provide weekly progress updates on performance, strategies, and activity outcomes.

・Maintain knowledge and oversee the management of licenses such as ZeroGST, MES, RACA, and others related to export/import.

・Maintain ISO documents related to the department.

Requirements:

Minimum 5 years of experience in Freight Forwarding sales.

What you will be doing

Full Set of Bookkeeping

• Manage and oversee all aspects of financial accounting, including accounts payable, receivable, payroll, and bank reconciliations.
• Prepare accurate monthly, quarterly, and annual financial reports.
• Ensure compliance with accounting principles and local financial regulations.
• Coordinate with external auditors for annual audits.

Administration and Secretarial Duties:

• Provide comprehensive administrative support to the investment team. • Organize and maintain files and records, ensuring confidentiality and integrity.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and edit correspondence, reports, and presentations.
• Manage communication and correspondence with stakeholders, including emails and phone calls

Your Capabilities and Credentials

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in bookkeeping and administrative roles, preferably in a family office or investment firm.
• Strong understanding of financial and accounting principles.
• Proficiency in accounting software and MS Office Suite.

Job title: HR Admin

To apply: [email protected]

Job Description:

· Maintaining employee records and HR documentation.

· Assisting with onboarding and benefits administration.

· Coordinating training sessions and recruitment efforts.

· Handling HR inquiries from employees and management.

Qualifications:

· ITE or equivalent

· Strong organizational skills.

· Proficiency in MS Office.

· Effective communication skills.

· Ability to maintain confidentiality.

Why Join Us:

· Competitive compensation and benefits.

· Opportunities for professional growth.

· Supportive work environment.

· Be a vital part of our HR team.

How to Apply:

If you're an organized individual with a passion for HR admin, send your resume and cover letter to [[email protected]].

Join Our Dynamic Team as an HR Executive!

Are you ready to be the heartbeat of our team? We’re seeking a vibrant and proactive HR Executive to join our crew and drive our people-powered mission forward!

Responsibility:

• Manage recruitment, from sourcing to onboarding, aligning hires with company values.
• Oversee HR operations, ensuring accuracy in documentation, payroll, and benefits.
• Cultivate positive employee relations, addressing queries and conflicts empathetically.
• Facilitate employee development through training and talent management strategies.
• Ensure HR policy adherence, stay updated on labor laws, and suggest improvements.
• Collaborate on cross-functional HR projects, leveraging analytics for data-driven decisions.

What We're Looking For:

• A people enthusiast! You love working with and for people.
• 2+ years of HR experience in a dynamic environment (fresh ideas encouraged!).
• A wizard at multitasking; you're the master of juggling priorities.
• A communicator extraordinaire, able to inspire and engage.
• An innovator who thrives in a fast-paced, ever-evolving workplace.

What You’ll Get:

• A vibrant and inclusive workplace where your ideas are valued.
• The opportunity to shape our people strategy and drive positive change.
• A supportive team that’s more like family than colleagues.
• Room to grow and develop professionally in a stimulating environment.

Please submit your updated resume by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume/details to WhatsApp +65 88572766

Whatsapp: https://wa.me/6588572766

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Job Title: Senior HR Executive

Location: Pasir Panjang

To apply, please submit your resume and a cover letter detailing your relevant experience to [[email protected]] / WhatsApp 80353296.

Job Description:

We are seeking a highly skilled and experienced Senior HR Executive to join our dynamic team. The successful candidate will be responsible for overseeing all aspects of human resources operations, including recruitment, employee relations, performance management, training and development, and compliance with labor laws and regulations.

Job Responsibilities:

• Manage the recruitment and selection process, including sourcing, screening, interviewing, and onboarding new employees
• Oversee employee relations issues, including conflict resolution, disciplinary actions, and grievance handling
• Coordinate and conduct performance management activities, including goal setting, performance reviews, and career development plans
• Develop and implement training programs to enhance employee skills and knowledge
• Ensure compliance with all relevant labor laws and regulations
• Maintain accurate and up-to-date HR records and documentation
• Provide HR support and guidance to employees and managers

Job Requirements:

• Bachelor’s degree in Human Resources Management, Business Administration, or related field
• Minimum of 2 years of experience in human resources management.
• Excellent communication and interpersonal skills
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Proficiency in Microsoft Office Suite.

Job Title: Recruiter

How to Apply:

If you're passionate about connecting talent with opportunity, send your resume and a brief cover letter to [[email protected]].

Job Description:

As a Recruiter, you will play a vital role in our talent acquisition efforts, including:

• Sourcing and screening candidates.
• Conducting interviews and assessments.
• Managing candidate pipelines.
• Collaborating with hiring managers.
• Ensuring a positive candidate experience.
• Contributing to recruitment strategies.

Qualifications:

• Proven recruiting experience.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficiency in recruitment software/tools is a plus.
• Passion for finding top talent.

Why Join Us:

• Competitive compensation and benefits.
• Opportunities for professional growth.
• Collaborative and innovative work environment.
• Impactful role in shaping our team.

How to Apply:

If you're passionate about connecting talent with opportunity, send your resume and a brief cover letter to [[email protected]].

JOB DESCRIPTION

• MV FAN Control panel - Assembling, wiring, T&C and Installation

• Panel and Auto Door - Maintenance and Service

• Pick up / drop the workers and collection of materials

• Any ad-hoc duties as when required

REQUIREMENT

• Knowledge in the electrical component is an advantage

• Valid Singapore Driving license.

About the Company

RushOwl develops an AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitised transportation network as well!

We are on a mission to create a digitised transportation ecosystem where personalised transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes.Our team spanning across 3 countries (Singapore, Indonesia and India) operates in an open, fast-paced environment where every team member is recognised for their skills and accomplishments, rather than their designations.

About the Role

As a Leasing Executive, your primary goal is to enhance our Singapore Operations through leasing partnerships with our driver partners.

You’re the behind-the-scenes hero who is always seeking to make things efficient & convenient for others. You thrive in a fast-paced work setting, and are open to communicating with all stakeholders across our lessee-driver ecosystem.

You are confident in building and maintaining a brand that our passengers trust and love. You have strong evidence of strong leadership and task management skills.

So what does a typical work week look like for you?

• Assist in following up with driver partners' interests in leasing with RushOwl
• Assist in working with operations department to ensure driver partners' interests are managed
• Participate in managing vehicle stakeholders to make sure satisfactory services are provided.
• Rapidly execute, iterate and adapt to ensure that our implemented projects run smoothly.
• Exercise Documentation Practices to ensure all data/information is documented timely for future actionable and case studies.
• Ensure the well-being of driver partners

Our Ideal Candidate

We’d love to chat with you if you meet the following criteria:

Personality

• Independent, Data Driven & Self-Starter: You will need to coordinate multiple projects concurrently, completing your tasks dutifully with minimal supervision time efficiently.
• Open and Articulate: You will need to provide live, sincere feedback to the management team.
• Humble and Receptive: You will need to be receptive to feedback and be able to learn from the points given.
• Creative Thinker: You are an out-of-box thinker, who is able to find creative solutions for issues.

Skillset

• Strong Communication and Presentation Skills: You will need to communicate clearly and effectively with our team.

Education Requirements

• Tertiary Education

How do we take care of you?

• Mentorship, Training and Regular Feedback(s)
• Your insights and suggestions will be heard (be it a small iteration or an entire business flow)
• Productivity and Tech Goodies (Equipment and Peripherals Provided)
• Paid Leaves
• Fully-Stock Pantry (Tell us what you’d like and we’ll stock up for you too!)

Other Important Information

• This is a Full-Time Role, applicable to those in Singapore.
• You will report directly to the senior management team of RushOwl.

We are looking to hire a commendable executive chef to manage our kitchen staff and to resolve kitchen issues swiftly. The executive chef attracts and retains staff, maintains a cooperative relationship with team members, optimizes staff productivity, and serves as a replacement in team members' absence. You will train staff to use new recipes, cooking techniques and equipment, and oversee cooks performing food preparation. You will oversee the delivery of food supplies, prepare special dishes, and supervise overall kitchen operations during dinner service.

To ensure success you will ensure your team delivers high-quality, cost-effective dishes promptly. Top candidates are creative, service-oriented, and level-headed.

Executive Chef Responsibilities:

• Ensuring promptness, freshness, and quality of dishes.
• Coordinating cooks' tasks.
• Implementing hygiene policies and examining equipment for cleanliness.
• Designing new recipes, planning menus, and selecting plate presentations.
• Reviewing staffing levels to meet service, operational, and financial objectives.
• Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
• Setting and monitoring performance standards for staff.
• Obtaining feedback on food and service quality, and handling customer problems and complaints.

Executive Chef Requirements:

• 4+ years of culinary education.
• 5+ years of experience in a similar position.
• Advanced knowledge of food professional principles and practices.
• Proficient knowledge of human resources management.
• Excellent knowledge of BOH systems, ordering and inventory.
• Excellent communication skills.
• Ability to meet deadlines.
• Available to work on-call, shifts, after hours, over weekends, and on public holidays.

Job Summary -: To provide support to the outdoor sales team as well as maintaining and develop good relationship with existing customers. Process booking and enquiries, coordinating between operation staff and customers.

Key Responsibilities and Accountabilities

1. Business & Customer Development

i) To provide good customer service support to all customers

ii) Provide good support for outdoor sales in order to grow the business

iii) Manage and maintain good relationship with existing customer

iv) Feedback the necessary to sales in charge for action and follow up with the customer

1. Day to Day Operation

i) To prepare quotations as requested by the customer and assisting Sales in Quotation required

ii) Co-ordinating the shipments with respective parties

iii) Proceed bookings request from customers.

Requirement -:

1) Minimum educational qualification required ‘O’ level and above

2) Min 3 years relevant experience

3) A great attitude and self motivated individual

4) Excellent written and communication skills

5) Intermediate computer skills

6) Able to start work immediately

About the Company

RushOwl develops an AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

We are on a mission to create a digitized transportation ecosystem where personalized transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes. Our team spanning 3 countries (Singapore, Indonesia, and India) operates in an open, fast-paced environment where every team member is recognized for their skills and accomplishments, rather than their designations.

About the Role

We are seeking a highly motivated and detail-oriented individual to join our finance team as an Finance Executive. The successful candidate will play a key role in supporting various financial functions and initiatives within the organization. This position offers an excellent opportunity for career growth and development in the finance field.

Responsibilities

Prepare timely financial reports, including monthly, quarterly, and annual financial statements.

Conduct financial analysis to support decision-making processes and strategic initiatives.

Assist in budgeting, forecasting, and variance analysis.

Collaborate with other departments to gather financial data and ensure accuracy and completeness.

Support the implementation and maintenance of financial systems and processes.

Assist in internal and external audits, ensuring compliance with regulatory requirements.

Provide support in financial modeling and scenario analysis.

Contribute to special projects and initiatives as assigned by the Finance Manager or the Management Team.

Requirements:

Bachelor's degree in Finance or Business Administration or any related field;

ACCA certified;

Minimum 1 to 3 years in accounting or finance roles;

Demonstrated knowledge on full sets account;

Experience with AR/AP;

Experience with full finance life cycle preferred;

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;

Detail-oriented with strong organizational skills and the ability to prioritize tasks in a fast-paced environment.

A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we’ve sold more than 600 million pairs in over 90 countries! We achieved our status as a global leader in the casual footwear category by taking an inherently simple approach to uniting style, modern comfort, and value.

Every day, we make a choice to have an open mind and look on the bright and colorful side of life. We embrace and celebrate the uniqueness in everyone, inviting the world to Come As You Are!

Crocs is looking for an experienced Director of Executive Search, APAC. Reporting into the Sr.

Director, Executive Search, you will have primary responsibility for Director level and above recruitment for the Crocs and HeyDude brands across the APAC region. This role will lead executive search strategy, partnerships, outreach, negotiations, and overall candidate care.

Job Description

• Develop the executive search strategy for roles across the APAC region for the Crocs and HeyDude brands.
• Lead all sourcing, screening, assessment, recruitment, relationship management, and hiring of executive level talent; own the end-to-end candidate lifecycle for the APAC region.
• Develop and foster leadership talent pipelines across all lanes of the business while also providing regular, comprehensive overviews of the external market to executives and business leaders.
• Advise internal leadership teams on external market factors, providing diversified solutions for talent acquisition and succession planning for the APAC region.
• Become the primary source of recruitment knowledge on trends impacting the footwear and fashion industries.
• Bring forward the knowledge of the competitive landscape and collect market intelligence across the APAC region. Use this knowledge and data driven insights to analyze hiring trends that will strengthen our talent attraction strategy.
• Understand external talent supply and demand dynamics in the countries of responsibility and help develop a hiring plan, together with the business and HRBPs, especially as we look to meet our growth needs over the coming years.
• Advise hiring managers and HR leaders on offer proposals, including complex compensation structures, relocation, and negotiating compensation packages at senior levels across the organization.
• Develop and lead recruiting marketing and employment branding strategies to increase awareness of Crocs and HeyDude across the APAC region.
• Provide white glove candidate and hiring manager experiences
• In partnership with the HRBPs and hiring managers, ensure new executive hires are onboarded seamlessly with the most positive new hire experience.
• Recruit for non-executive exempt roles across the APAC region as needed.

Job Requirement

• Minimum of 10 years’ experience recruiting senior level talent; footwear/retail industry experience highly preferred
• Demonstrated experience in researching and mapping APAC talent landscape and building trust-based relationships with senior management.
• Expert knowledge of APAC’s market compensation trends
• Strong project management skills and ability to manage multiple complex searches concurrently.
• Proven ability to develop deep pipelines of diverse and talented leaders for future needs.
• Strong executive presence with credibility. Must be comfortable working with the most senior leadership at Crocs and HeyDude.
• Ability to maintain high levels of confidentiality.
• Strong business acumen and ability to assess leadership qualities.
• Must be comfortable working in a global, matrixed environment.
• Highly proficient in both spoken and written English.

Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Senior Project Executive

About Company

EventNook is a comprehensive event technology platform that provides end-to-end event registration, ticketing, and seamless guest check-in solutions for the events and MICE industry.

Our event platform and services have empowered events from 21 countries, including regional conferences and global brands.

Our mission is to continue building a globally scalable event management platform by simplifying and, in many ways, redefining the old event management process using the rapid innovations happening in the cloud, mobile technologies, and SAAS solutions.

More about EventNook: https://www.eventnook.sg

Job Description (Overview):

We are seeking a professional with an entrepreneurial mindset who can deliver successful major events, provide top-notch client service, and have account management experience.

The client success team is the first point of contact with customers for event implementation, product training, product support, and event project coordination. The team will work with the internal product team and sales team to ensure successful delivery and satisfaction.

What you will be doing:

• Be an expert in our event platform and technologies to provide consultation on event registration and ticketing.
• Be the key event projects for successful delivery with high customer satisfaction.
• Be a champion in resolving customer issues in a fast, reliable, and timely manner
• Be a champion in providing trust and reliable event expert consultation to the client
• Be the primary point of contact for key accounts and event projects to provide event consultation and ongoing user support via email, phone, chat, and face-to-face sessions.
• Collaborate with cross-functional teams between sales, product teams, and customers for successful event project delivery.
• Provide Live product training to clients via face-to-face meetings or video conferencing with clients in different regions or time zones.
• Guide the customers and proactively follow up with them to get the best out of eventnook services for their event success.
• You will need to provide onsite supervisor support on the event day to ensure the events using our product run smoothly and effectively.
• Identify inefficiencies and establish continuous process improvement (SOP and SLA)
• Ensure all customer inquiries are resolved within the SLA and exceed customer expectations.
• Develop event management best practices, product tutorials, help guides, and documentation.
• If there are events overseas, you will need to travel to provide technical and project support for the onsite event.
• Improve operation procedures and processes to run operations effectively and efficiently.
• Coach and train the team members to provide excellent customer service

Background Experience / Requirements

• Reliable, Dependable, and Meticulous team player
• Strong empathy for customers and passion for solving customers' issues
• Strong problem-solving skills
• Ability to multi-task, prioritize, and manage time effectively
• Able to work independently in a fast-paced environment and tight deadline
• Tech-savvy and familiar with internet-based websites and software services
• Knowledge of creating sites and HTML skills would be a plus
• Required to travel for overseas event support
• Preferred min. 2+ Years of working experience in Project Management or Event Projects
• Preferred someone with event project and client management experience
• Preferred Diploma or Degree holder but not essential
• Preferred Singaporean / PR
• A candidate with a strong operation and client service track record will be considered for the Project Manager role.

If this sounds like a fit, please email [email protected] with your cover letter and CV attached. Please include the job reference number in the subject line.

About Company

EventNook is a comprehensive event technology platform that provides end-to-end event registration, ticketing, and seamless guest check-in solutions for the events and MICE industry.

Our event platform and services have empowered events from 21 countries, including regional conferences and global brands.

Our mission is to continue building a globally scalable event management platform by simplifying and, in many ways, redefining the old event management process using the rapid innovations happening in the cloud, mobile technologies, and SAAS solutions.

More about EventNook: https://www.eventnook.sg

Job Description (Overview):

We are looking for a Business Development Executive with an entrepreneurial spirit and a knack for driving business growth. The ideal candidate excels in consultative selling, is adept at identifying and securing new customer relationships, and has a proven track record in managing and scaling high-profile event projects. As part of our sales team, you will play a crucial role in expanding our footprint in the events and MICE industry, leveraging our cutting-edge event technology platform to meet the diverse needs of businesses, corporate entities, educational institutions, associations, and government agencies.

Key Responsibilities:

• Responsible to acquire new accounts in the assigned territory and market segment.
• Develop and execute strategies to achieve the healthy pipeline and sales target.
• Engage in consultative selling by understanding the unique needs of potential clients and positioning EventNook's solutions as key to their event success.
• Manage the entire sales cycle from prospecting to closing deals, including negotiating contracts and terms.
• Build and maintain strong relationships with key decision-makers within target markets to ensure long-term partnerships.Help clients achieve event success through consultative selling.
• Collaborate with the client success team to ensure a seamless transition post-sale and to support the successful implementation of event solutions.
• Provide insightful feedback from clients to the product development team to help shape future product enhancements.
• Represent EventNook at industry events and conferences to promote our brand and solutions.
• Meet and exceed sales targets and contribute to the overall growth of the company.

Background Experience / Requirements:

• Sales experience, preferably in event management, IT, Techology or SaaS.
• Strong interpersonal and negotiation skills.
• Ability to work independently and manage multiple projects.
• Proficiency in cloud-based solutions and SaaS platforms.
• 3+ years in business development and consultative sales preferred.
• A bachelor's in business, marketing, or a related field is preferred.

Why Join Us?

At EventNook, you'll be part of a vibrant and innovative team dedicated to redefining event management through technology. We offer a dynamic work environment where your contributions are valued and impactful. Join us in our mission to empower event organizers worldwide with seamless, scalable solutions.

Application Process:

If you're passionate about driving growth and ready to make a significant impact in the event technology space, we'd love to hear from you. Please send your cover letter and resume to [email protected], including the job reference number in the subject line.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Job Responsibilities:

• Read and understand script prior to sourcing for suitable filming locations
• Work closely with the production team in coordinating suitable filming locations
• Source for and coordinate with sponsors for local/overseas filming
• Handling daily logistic and troubleshoot problems that happen during filming
• Liaising with public, which involves communicating with neighbours and authorities
• Establish and maintain good rapport with sponsors
• Prepare roller credits for transmission
• Take on any other duties assigned by the Manager (Location/Facilities)

• Diploma qualification
• Outgoing personality and a positive work attitude
• Excellent time management, organizational and problem solving skills
• Outstanding verbal and written communication skills
• Excellent interpersonal and negotiation skills
• Detail-oriented and efficient
• Able to thrive in high stress environment
• Effectively bilingual in English and Mandarin so as to liaise with Mandarin-speaking associates

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Specific (90%)

• Process Coordination: Co-ordinate and maintain efficient process for operations and activities within the department, and supporting operations to ensure effectiveness and compliance with standards.
• Stakeholder Liaison: Act as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters pertaining to assessments related activities.
• Student Support: Address student enquiries promptly, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
• Workflow Documentation: Document and continuously improve workflow procedures for departmental activities, optimizing efficiency and effectiveness.
• Assignment Related Activities: Processing of student’s assignment appeals and investigation of plagiarism cases.
• Examination Related Activities: Preparation of logistics for examinations, invigilation, distribution of scripts, examination grade appeals and Pass/Fail Conversion applications.
• Guides and Training Material Development: Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.
• System Testing and Support: Provide support for data migration and conduct essential pilot testing for new system functionalities. Resolve major issues before roll-out, ensuring a smooth transition for the team and making necessary adjustments.

General (10%)

• To provide support to the Senior Manager of Examination Administration and perform any duties as assigned by him.

Job Requirements

• Degree holder with 1-2 years' relevant working experience.
• Mature, meticulous and possess high level of discretion and integrity.
• Effective interpersonal skills with excellent command of written and spoken English.
• Resourceful team player who is able to work independently and proactive.
• Proficient in Microsoft Office applications.
• Able to do data analysis and information research.
• Ability to communicate well so as to act as liaison and help reach out to stakeholders, such as faculty and admin staff from other departments and divisions as well as associates and other stakeholders.