About Our Company

Established in 1991, Gan Teck Kar is a privately-owned company started by food-loving folks who are passionate about bringing the finest products from all around the world. Our core business is the importation and distribution of premium food products to Singapore and Malaysia with business partners all around the Southeast Asian Region.

Job Highlights / Benefits

• Free meals provided
• In-house gym
• Staff discounts
• Walking distance from Tuas Link MRT

Introduction

We are looking for dynamic, committed individuals to join our Sales team as a Retail Key Account Executive to build and maintain strong relationships with our FMCG clients.

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing FMCG clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Possess at least a Diploma / Degree with at least 1-2 years of sales or key account management experience.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with supermarkets, convenience store channel clients will be advantageous.
• Bilingual in English and Mandarin in order to liaise with Mandarin-speaking stakeholders.
• Independent, self-motivator with determination to succeed.
• Interest in food products and the FMCG industry.

Fresh graduates are welcome to apply, as long as you have a pleasant and positive attitude!

Highlights

• Lunch provided
• In-house gym facility
• Short walking distance from Tuas Link MRT

Responsibilities

• Manage sales growth of key accounts and monitoring the accounts’ performance
• Conduct frequent market visits to outlets and analyzing trends in market dynamics
• Liaise with supermarket personnel for best product display space and rental during promotion periods
• Attend to customer’s enquiries on Company’s products and provide professional recommendation
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue
• Maintain strong and good working relationship with existing customers through constant communication and excellent customer service
• Develop and implement innovative market penetration strategies and new launch promotions
• Achieve / exceed monthly sales targets
• Manage merchandisers and promoters on their job performance
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters
• In-depth understanding of the Company’s range of products and services
• Any ad-hoc duties as assigned by Manager

Requirement

• Diploma / Degree in Sales / Marketing / Business Administration
• Minimum 3 years of relevant experience in F&B or FMCG industry
• Proficiency in Microsoft Office
• A dynamic and highly motivated individual with ability to multi-task effectively
• Customer oriented with excellent interpersonal skills
• Able to work independently as well as in a team environment

Job Highlights:

Location: 45 Gul Road (Daily Company Transport pickup nearby MRT: Bukit Batok/Jurong East/Boon Lay/Choa Chu Kang/Woodlands)

Working Hours: 5 days work week; Monday to Friday: 8am to 5.30pm

Duration: Contract (cover maternity)

Benefits: OT pay entitlement / Medical Benefits such as Outpatient,Dental,Healthscreening etc / Company Insurances such as Personal Accident, Life Term, Surgical, Hospitalizations, Work Injury / Annual Leave / Birthday Leave / NTUC Membership

Salary: Designation with senior role or higher and Salary Commensurate with relevant experience

Industry: Dyna Mac is a Public Listed company in Oil&Gas, Marine Offshore Engineering.

Job Description

• Process invoices received from suppliers and process payments
• Update invoice listing and prepare accrual listing
• Perform monthly supplier’s reconciliation
• Perform bank reconciliation
• Prepare invoice to client
• Prepare back charge invoice subcontractors and update COR register
• Other ad-hoc duties as assigned

Job Requirement:

• Degree / Diploma in Accounting or equivalent.
• At least 3 to 5 years of accounting experience.
• Candidates who are studying ACCA are welcomed to apply.
• Hardworking, meticulous and able to take on ad-hoc tasks from time to time.
• Designation and remuneration will be dependent on relevant experience.
• Experience in Marine/Shipyard or Construction industry is advantageous (but NOT a must).

Responsibilities:

Management of Procurement of Goods

· Regularly review cost-out opportunities and ensure prices for goods are in line with relevant market rates, efficiently sourced, and procured in a way that creates the best value for the business.

· Lead accurate demand forecast with sales and marketing by successfully monitoring and communicating forecasts, changes, inventory estimates, supply situations, business risks, opportunities, and mitigation plans.

· Identify and analyze sales trends and influencing variables and incorporate analysis in forecasting & inventory planning.

Strategic Sourcing

· Effective relationship building with key suppliers for all food/beverage raw materials, ingredients & packaging to meet business demands

· Work with the Sales and Marketing Team to develop and implement short-term and long-term strategic initiatives that enable the business to meet its growth and profitability objectives

Policies, SOPs, Business Systems

· Collaborate with Finance team to ensure procurement management are aligned with corporate standards.

· Maintain knowledge of Import/Export regulations, compliance with the regulations.

Education:

· Min Diploma in Business or other relevant field of study

Experience:

· Minimum 3-5 years’ work experience in purchasing, ideally in FMCG, most preferably meat and cheese sourcing/purchasing.

Skills and Competencies:

• Knowledge of Meat and Cheese imports.
• Proven track record of managing a significant cost of goods with strong motivation to deliver cost savings.

· Strong leadership to manage suppliers with good decision-making and the ability to multitask.

• Strong business acumen, open-minded approach, and ability to effectively manage relationships throughout the organization and supplier relationship management skills.

You will be supporting the founders of Aw's Market, who have over 10 years of combined experience in the food industry.

- Data entry, filling and general administrative duties

- Print and export online platform orders

- Answering of phone enquiries

- Daily administrative handling such as delivery orders

- Respond to customer service emails regarding e-commerce and marketplace orders

- Creating invoice and purchase orders

- Updating daily and filing up of paper work

- Ability to think strategically and fast learner

- Reliable and flexible with a willingness to help out with ad-hoc projects as the company expands

Requirement:

- Minimum 1 year of f&b related experience
- Diploma above qualification or relevant working experience
- Good phone etiquette skills
- Good communication skills – written and verbal
- Ability to be resourceful, self-motivated and proactive in dealing of issues that may arise
- Proficient in office applications
- Team player and self-motivated
- Ability to work in a team and independently
- Ability to maintain confidentiality of data and information

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Descriptions:

• Handle full sets of accounts
• Preparation for monthly and annual financial reporting.
• Prepare/Review month-end payments and online banking transactions.
• Prepare/Review GST report and filing.
• Audit liaison
• Handle stocktakes
• Update cashflow records
• Any other ad-hoc duties as assigned.

Requirements:

• Candidate must possess a LCC Accounting Diploma or equivalent.
• Minimum 3 years of relevant working experience in handling full set of accounts.
• Candidate must be proficient in English & Mandarin.
• Able to multi-task in a fast-moving environment.
• Self-motivated and serious work attitude.
• Detailed and meticulous.
• A good team player.

Responsibilities:

• Finance and Accounting functions;
• Handle daily full spectrum of accounts;
• Responsible for monthly regional accounts closing;
• Ensure compliance with internal control procedures and accounting policies;
• Prepare annual financial statements and review regional tax filings;
• Assist in regional tax compliance;
• Reports to Accountant and Regional Finance Manager;
• Liaise with external auditor, tax agent, corporate secretary and bankers in relation to external audit, tax submissions, statutory filings and bank related matters; and
• Any other duties as and when assigned.

Requirements:

• Minimum Diploma in Accountancy or other relevant professional qualifications.
• Preferred Applicants with minimum 1 to 2 years full set account closing experience.
• ERP system (NetSuite) knowledge preferred.
• Proficient in Microsoft Excel and Microsoft Word.
• Has positive attitudes and able to work independently in a team.
• Has good attention to details, able to manage time and meet deadlines.

1. Import, Export & Transfer coordination

2. Inventory Management with proper records and transactions

3. Maintai good relationship with Customer & Colleagues

4. Up keep Department KPI and take on additional task when assign

5. Coordination with Warehouse Team for daily operations

6. Support other functions within department and peers when needed

7. Ad hoc tasks assigne by Superior

Qualifications and Requirements:

1. Knowledge of import, export, inventory management & WMS applications

2. Team player and Customer Centric

3. Willing to support operations even on weekends and after office hours

4. WMS applications

5. Microsoft Office etc

6. Good experience and knowldge to the above role

Location: Penjuru Lane

Monday - Friday: 8.30am to 5.30pm

Company transport to/from JE MRT

Duties And Responsibilities

• Able to carry-out welding o Good welding skills on SMAW/TIG/MIG processes will be added advantage.
• Able to weld accurately and quickly and must be able to interpret.
• Operate and inspect completed work to determine success.
• Maintain a clean and organized work area on a daily basis
• Conduct daily machine and tool preventive maintenance.
• Perform scheduled maintenance on the equipment including forklift and excavator.
• Assist the welding Lead-hand to complete the work scope within the time frame given and perform self-inspection on finished work-piece
• Demonstrates efficient job planning and time scheduling
• Must execute all tasks with all prescribed safety equipment in place and person using applicable OSHA rules for themselves and the mechanical technicians.
• Any other tasks as and when assigned by manager/management. ·
• Ensure all incoming goods are received correctly and in good condition.
• Conduct weekly and monthly stock take and prepare inventory reports
• Ensure store operations run smoothly and maintain housekeeping
• Any other ad hoc duties assigned ·

Requirements ·

• At least 2-3 years of relevant working experience in warehouse management.
• Independent and fast learner with a positive attitude.
• Possess a forklift license, Workplace Safety & Health in metalwork, construction sites, shipyard safety instruction course for workers general trade, hot work trade will be an advantage.
• Experience in welding

When submitting a job application, please include the following details: Expected and last drawn basic salary Earliest availability date / Notice period Recent photo. We regret that only shortlisted candidates will be notified.

Human Resource Clerk (Payroll, Info-Tech HRMS system)

1. With at least 2 years payroll experience in using the Info-Tech HRMS software or other payroll softwares.
2. To assist in handling bi-monthly payroll processing for 500 - 800 headcounts.
3. Good working knowledge of payroll processing and administration in Cleaning Services industry.
4. Work with Admin and Operations Teams to maintain HRMS database, and leave administration.
5. Co-ordinate with Operations on staff attendance records, confirmation, and other related HR matters.
6. Good Knowledge of MOM Employment Act, and Foreign Worker Application.
7. Perform any other ad hoc duties as and when required.
8. A good team player with good listening skills.

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

Office Location

• Jurong East (5 min walk from MRT station)

Responsibilities

• Handle full sets of accounts including accounts receivables and accounts payables
• Perform monthly closing reports, bank reconciliation, schedules and variance analysis as well as yearly financial statements
• Manage debtors’ control to ensure timely collection of trade receivables
• Liaise with Sales department with regard to invoicing and collection matters
• Review payments to suppliers (local and overseas)
• Perform checking to ensure staff claims & expenses valid and accurate
• Record expenses into Navision system
• Payment processing to vendors and inter-companies, and check to relevant supporting documents.
• Liaise with auditor for yearly statutory audit and periodic internal audit
• Ensure compliance of financial authority limits, financial reporting standards (FRS), company policies and other regulations
• Any other ad-hoc duties as assigned

Job Requirements

• Diploma/Degree in Accounting, ACCA or equivalent
• Audit experience is a distinct advantage
• Relevant work experience in full set of accounts for an organisation in Singapore would be advantageous
• Hands-on experience in Navision would also be advantageous
• Meticulous and able to work effectively under pressure
• Proficient in Microsoft Excel and Word
• Team player with good interpersonal and communication skills
• Able to work independently in a fast-paced environment

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Job Description

‘- Assist Finance Manager to prepare full set of accounts

‘- Data entry for Accounts Receivables, Accounts Payables, Fixed Assets, Inventories and Journal Vouchers in GL.

‘- To prepare GST returns on quarterly basis

‘- To prepare financial statement and accounts schedule for audit and tax schedule for tax returns.

‘- To maintain property, plant and equipment listing and conduct PPE count.

‘- To maintain inventory listing, to coordinate and to conduct inventory count.

‘- To monitor and follow up collection from customers and update collection status in the Accounts Receivable Aging Reports on monthly basis

‘- To update related parties and interested person transactions schedule

‘- To liaise with auditor and tax agent

‘- To update bank facilities file and prepare bank related documentation

‘- To prepare bank reconciliation

‘- To prepare documents for claim of government grants.

‘- Assist to liaise with Accounting System’s vendor on accounting system related matters.

‘- Other tasks as assigned by Financial Controller.

Requirements:

Diploma in Finance and Accounting or equivalent qualification

2 to 3 years working experience

Microsoft Office – excel, words, power point and etc

Working Location: Tuas South

We provide Transport from Woodlands & Tuas Crescent

Working hrs: 8.30am to 5.30pm

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Responsibilities:

• Manage IT infrastructure platform projects and assist with the deployment process.
• To administer and configure infrastructure system and application (Active Directory Services, telephony, server storage, backup etc), network devices (Firewall, routers, VPN, internet proxy, wireless, etc), desktops, laptops, mobile devices, printers and POS. NAS), Compute Platform (Server system hardware) and Infrastructure services systems (MFT, Enterprise batch job management, Monitoring tools, patch management tools, inventory)
• Monitor system performance, troubleshoot and resolve issues related to the IT infrastructure.
• To ensure systems are backup automatically, disaster recovery plans and patches are carried out successfully and monitor the systems resources usage closely.
• Regularly maintain up-to-date documentations for infrastructure activities & user guides.
• Render technical support when required after office hours and weekend support if required during in-house events.
• Ensure regulatory and legal compliance in infrastructure operations and maintenance activities.
• To manage in-house POS system and related hardware
• Should be well versed in Firewall and Network concepts with Cybersecurity background is a must.
• Good knowledge on SSL off-loading concepts.
• Commitment to complete tasks on time and team work.
• Articulate in excellent written and verbal communication skills.
• Perform other duties assigned by management
• Able to quickly learn and adapt in any technology.

Requirements:

• Degree in IT / Computer Science
• Minimum 3 years of experience in IT System Infrastructure implementation / maintenance
• Product knowledge of Microsoft Windows, Active Directory, VMware & Fortinet
• Good technical skills in configuration and troubleshooting PC, network issues including back bone infrastructure issues, server hardware knowledge and Cybersecurity skills.
• Hands-on experience with Windows environment and experience in configuring servers, switches, Microsoft 365 technical support and Telephony systems support.
• Pen test certified will be an added advantage.

The incumbent is to assists with the day-to-day operations of the HR functions and duties which include employee requests, monthly payroll computation and processing, leave administration, training & development programme, employee relations and corporate initiatives.

Duties and Responsibilities:

- Perform the overtime computation, payroll processing activities for company and associates

- Submit maternity, paternity, childcare leave and NS claims, Levy waiver

- Administer employees leave, attendance, welfare and benefits

- Facilitate the employee’s offboarding process

- Manage and administer medical and insurance programs

- Furnish statistics and survey related to HR matters to relevant authority and for Management review

- Maintain company organization chart current so as to provide employees up-to-date of new incumbent & changes of department’s structure

- Facilitate bi-annually performance appraisal exercise to evaluate employees’ performance

- Keep track of the timeline for course application and government related grant application to ensure successful claim reimbursement

Job Requirements:

- Degree in Human Resource Management or equivalent

- Minimum 5 years of working experience in the related field

- Knowledgeable with employment rights and statutory requirements (eg. Employment Act, CPF Act & etc)

- Possess effective organizational and follow-up skills, meticulous

- Possess sense of urgency and dedication to work and adaptation to changes

- Ability to work independently in a fast pace environment

Job Description:

• Handle full set of accounts & management reporting (quarterly/ yearly budget & forecast)
• Handle Intercompany transactions and reconciliation
• Monitor the aging of receivables and follow-up on collections with sales team
• Monthly bank reconciliation and cashflow management which to ensure that all receipts & disbursements are recorded
• Preparation of GST return and submission; Handle corporate tax computation
• Maintains Fixed assets ledger and other schedules
• Sales/Customer Service, take orders from customers, issue sales invoice and send to warehouse for packing
• Updates actual inventory count & performs inventory reconciliation vs. system inventory balance.
• Liaise with auditor for audit matters & schedule
• Assist in preparation of year end finance statement

Job Requirements:

• Diploma/Degree in Accountancy/Finance or equivalent qualifications
• Min 4 years’ experience in full sets of accounts
• Able to work in a fast-paced working environment
• Self-motivated with good interpersonal and communication skills
• Proficiency in accounting system / MS Office applications (Word and advanced Excel)

Requirements:

• Degree in Finance/Accountancy, CPA holder preferably with 8 years relevant financial reporting experience, preferably with exposure in the trading & manufacturing sector and/or fund management industry
• Able to work independently and effectively under pressure
• Good problem solver with strategic thinking abilities & possess good interpersonal skills
• Takes initiative and is a good team-player
• Strong sense of integrity

Responsibilities:

• Responsible for preparing consolidated financial statements and a full set of accounts.
• Prepare quarterly/half-yearly financial reports and board papers for a listed entity
• Prepare annual budgets and rolling forecasts
• Prepare monthly analysis and review the financials of the listed entity and its overseas subsidiaries
• Formulate, review, and implement policies, procedures, and internal controls.
• Assist in all finance-related matters. This includes maintaining finance records, reconciliation, and managing the administration of finance processes.
• Undertake ad-hoc projects and other job duties which may be assigned from time to time.
• Financial management and review of Sales, Inventory and Service activities and costs
• Preparing financial management reports, including monthly and annual financial planning and forecasting, advising on tax
• Co-ordinate the work through the process between management, bank relationship manager, and external auditor
• Ensure compliance with company policies and the relevant accounting standards
• Prepare journal entries with supporting documents in accordance with accounting principles and IFRS

Job Responsibilities

• Deliver Operations Excellence
• Identify specific sales volume drivers that support workforce-management practices, ensuring staff are sufficiently engaged at work to provide prompt sales assistance.
• Collaborate with Sales Supervisor to identify and develop training opportunities for staff to learn about new sales strategies and product knowledge.
• Understand customers’ operational needs to manage the retail operations.
• Monitor KPIs performance and sales results.
• Manage and develop forecast planning of resources to support business activities.
• Manage WSH activities to ensure compliance to requirements.
• Perform safety and health risk assessment.
• Measure the effectiveness of sales strategies, customer experience by leveraging on data analytic tools/software and propose changes in sales strategies for retail outlets.

Job Requirements

• Diploma / Degree in Business, Marketing or equivalent certifications

• 1-3 years of relevant experience in the retail industry

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R22090617 | Zhao Zi Yuan (Anna)

JOBS RESPONSIBILITIES:

• Coordinate and assist in day to day general administration and operational matters.
• Ensure all documentation and filling done in a proper manner.
• Handling all administrative documents and correspondence.
• Attend to incoming calls and enquiries.
• Resolve administrative related issues.
• Receiving incoming faxes/mails and distributing to internal personnel.
• To assit in monitoring office equipment and systems and maintaining inventories of stationery
• Ad hoc duties as assigned by the management.

• Minimum Diploma in Business-related studies or equivalent Diploma holders.
• Have initiative and ability to work independently
• Excellent in communication and time management skills
• Proficient in Microsoft Office. (Words, Excel and Power-point)

Job Title: Finance Executive, Accounts Receivable

Responsibilities

• Process sales invoices
• Update collections from customer
• Monitor and follow up with customers payment status
• Perform monthly closing of Accounts Receivable
• Prepare Sales and Accounts Receivable management reports
• Carry out tasks / ad hoc projects assigned by immediate manager

Requirements

• Advanced / Diploma in Accounting or LCCI
• At least 2 years of relevant experience in similar capacity
• Proficient in Microsoft Excel and Accounting software
• Meticulous and effective in time management
• Able to perform routine tasks

Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, sex, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!

Job Description

Candidates are required to be fluent in Chinese. It will be a bonus to be conversant in English and dialects such as Hokkien and Teochew.

Strong verbal, presentation and written communication skills are important for handling customer orders via phone call, face-to-face meeting and mobile orders.

Candidates need to learn how to use online platform / application to send customer’s orders to office.

Candidates are required to have a good driving record, with minimum Class 3A driving licence. They should be familiar with the traffic rules and be able to navigate well with the help of maps.

Candidates are required to build good rapport with customers and maintain a balance between company policies and customer demands.

Candidates should have a warm and friendly disposition, are open to criticism and room for improvement. Candidates should be willing to learn new things and be able to work independently, as well as to liaise with team members.

Candidates need to participate actively in bi-weekly meetings by contributing their ideas and share about customer feedback etc.

Candidates will need to help deliver customer orders.

Candidates should be self-motivated and driven by targets to achieve customer satisfaction and company requirements. To be able to present new products and encourage sales. Find out about customer expectations and how to improve products based on feedback.

Candidates will need to communicate well and keep track of customer habits. In the event of customer bad debt, candidates need to get customers to make payment.

Career Level: Executive

Qualification: GCE O Level / Polytechnic / High school diploma

Years of Experience: Min 1 year

Job Type: Full-Time

Job Specialisations: Sales / Customer service

Job Highlights:

13th month bonus (AWS)

Commission bonus (Depends on sales performance)

Additional $200 after 3 months probation

Company van provided

Position Overview
The Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.

The Role

1. Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
2. Communicate pertinent guest information to designated departments/personnel
3. Pass on requests in a timely and accurate manner to appropriate colleagues
4. Process reservations by email, telephone, central reservation systems referral or from the sales/catering office, other hotel departments, and travel agents
5. Enter all sales booking and group contracts on a timely basis
6. Create and maintains reservation records by date of arrivals
7. Prepare letters of confirmation
8. Process cancellations and modifications and promptly
9. Process and monitor advance deposits/prepayment on reservations

Talent Profile:

1. Strong customer service skills
2. Strong verbal and written communication skills
3. Willing to work a flexible schedule including weekends
4. Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities

Position Overview

Based in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or any other needs. The Capella Culturist must ensure the Capella experience is delivered consistently to achieve guest satisfaction.

The Role

• Perform concierge services such as arranging transportation, airline reservations and changes, golf, tennis, luggage repair, art sales or any special guest request
• Accommodate and expedite all requests in congenial manner
• Collect guest preferences for all guests that have not already been collected by reservation and from the pre-calls from the Living Room
• Handle guest complaints by following the procedures and ensuring complete guest satisfaction
• Maintain all equipment at the Living Room to ensure they are in good working order
• Executing Resort Programmes
• Promote positive relations with all individuals who come in contact
• Maintain confidentiality of all guest information and pertinent hotel data
• Work cohesively with other departments and co-workers as part of a team
• Analyse and resolve problems while exercising good judgment
• Be an ambassador to the Hotel at all times, in and outside of one's workplace

Talent Profile

• Diploma in Hospitality Management
• Excellent communication skills
• Minimum of 2 years’ experience working in a luxury brand hotel
• Excellent judgment, attention to detail and ability to handle confidential information

1. Committed to doing everything possible to prevent injuries and maintain safe and healthy environment.

2. To support the OSH program and make safety and health a part of theirr daily routine and to ensure that they are following safe work methods and relevant regulations

3. Responsible for processing support (order processing, customer order verifications & follow up with customer orders)

4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents

5. Coordination with booking agents ot ship operators for status of supply schedule/vessel loading

6. Collate information for planner if there are any changes for the day itself for delivery

7. Tally overall order received at the end of day to ensure all order is not missed out

8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery

9. Closing of job orders for billing once job is completed

10. Handle customer complaints, provide appropriate solution and alternatives

11. Build sustainable relationship and trust with customer through open and interactive communications

12. Always look for opportunity to expand business share through building good rapport with customers

13. Other ad-hoc duties as assigned

Qualifications & Requirements

1. Good communications skills (both verbal and written) and excellent organizational abilities

2. Capable to work independently

3. Positive attitude and cutomer-oriented

4. Capable of identifying and suggesting improvements

5. Able to work under pressure during peak periods & willing to take responsibility and accountability of their role.

6. GCE N Level, GCE O Level or Professional Certificate

7. 2-3 years of solid career experience in transportation business

8. Experience in HMS (Haulage Management System) and new technologies

9. Proficient in MS Office

Monday to Friday, 8.30am to 5.30pm

Company bus to/from JE MRT