An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description:

• Tactical sourcing for food and non-food categories related items
• Ongoing assessment, strategic sourcing and supplier relationship management
• Drive alignment within all the units, update procurement processes and comply with procurement best practices
• Identify opportunities for long term relationships/partnerships
• Cost Control

Job Requirements:

• Minimum ‘O’ Level and above with at least 2 years of working experience in purchasing in the Hospitality industry
• Good communications & negotiation skills
• Good analysing and coordination skills
• Proficient in Microsoft applications
• Positive attitude and able to work independently and as well as in team
• Altminds/orderEZ system knowledge preferred

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

• Manages group room/F&B events enquiries and related functions, dealing from receipt

of request to contracting and payment.

• Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

• Manages site inspections, organizing visits, room allocation, inspection of rooms and

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

• To conduct 5 room/F&B events sales calls daily and 3 room/F&B events sales activities

• To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

• Develop sales plans to generate business from identified markets/accounts.

• Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

• Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

• Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

• Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

• Managing DayAway and other platforms if required.

• Perform any other duties assigned by owner according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

• Any other duties or responsibilities as assigned by Management.

• Managing DayAway, TagVenue and other platforms if required.

• Create partnerships with other platforms that may benefit the group for events.

• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue & Cost of each Event.

• For groups more than 10pax dining at the restaurants (both private & company

• groups), arrange a courtesy call to welcome the guest and inquire about their event

type, as well if they need anything else for us to ensure their experience is a

memorable one.

• Organize each Hotel Dropbox Folder to have all necessary materials for event sales

• -Along with Operations/Events Manager, discuss and create Event Package Pricing Tier

Strategy for business continuity.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive and meticulous Finance Executive to join the Regional Accounting Shared Services Team.

• Lead and handle the entire full set accounts;
• Generate and validate accuracy of invoices and supporting documents;
• Process payments and post invoices;
• Collaborate with other departments on other processes including general ledger, fixed assets and inventory management;
• Lead monthly analysis reporting for management;
• Support internal teams for financial audits and tax filing;
• Manage GST applications and matters;
• Review and renew SOPs;
• Be point-of-contact for queries.

Requirements

• Diploma or Degree in Accounting, Finance or any relevant field of study;
• At least 2 years of Accounts Payable experience or experience working with full set of accounts;
• Good experience with Microsoft Excel;
• Knowledge of SAP;
• Strong communication and interpersonal skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organisational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Food Technologists are responsible for innovating and improving food items while ensuring compliance with government regulations. By researching and experimenting with product ideas, they enhance flavor, value, and convenience of food items. Their responsibilities also include ensuring that manufacturing processes are cost-efficient and safe. Moreover, they need to assess customer needs and develop new products or modify existing products accordingly.

Tasks and Duties

Typical tasks expected from a Food Technologist include:

• Developing new product ideas and recipes, formulating and cost optimization
• Testing and examining samples, and conducting experiments to improve the product quality
• Ensuring compliance with safety, legal and quality standards
• Integrating new technology in the development process of food production
• Scaling up the production process from trial through to full-scale manufacturing
• Working closely with other technical staff to develop 'recipes'
• Conducting preservation trials and managing product stability testing
• Documenting formulations, specifications, and process improvements

Education and Certification Requirements

Candidates aspiring to the role of a Food Technologist generally need a bachelor’s degree in food science, food technology, nutrition, or other related fields. A deeper understanding of biochemistry, physics, and engineering is often advantageous. Additionally, certifications such as HACCP (Hazard Analysis Critical Control Point) can enhance a candidate's qualifications and showcase a specialized understanding of critical safety procedures. Ongoing education is also crucial for Food Technologists to stay updated with the latest technologies and regulatory requirements in the food industry.

Positioning oneself in the role of a Food Technologist in the Manufacturing sector involves continuous learning and adaptation to new technologies and regulatory changes that directly impact the food industry. It is a dynamic field that requires passion, precision, and a problem-solving mindset.

Food Technologist salaries in 2024

How much can Food Technologist make? It depends on their location and experience. Below you can find an average salary in the US and UK to have an idea.

• Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions.
• Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements.
• Establish, maintain, and coordinate the implementation of accounting and accounting control procedures.
• To receive and process all invoices, expense forms and requests for payment (AP & AR).
• Posts financial data to appropriate accounts in an automated accounting system, according to instructions.
• Review documents such as purchase orders or records in order to compute charges due.

• Must need to work on weekends and public holidays
• Must have Proficiency to speak English, Tamil,
• Gujarathi and Hindi
• Must have atleast 3 years cooking expereince in all kind of Gujarathi food receipes
• Controlling and directing the food preparation process
• Approving and polishing dishes before they reach the customer
• Managing and working closely with other Chefs of all levels
• Creating menu items, recipes and developing dishes ensuring variety and quality
• Determining food inventory needs, stocking and ordering
• Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food safety guidelines
• Being responsible for health and safety
• Being responsible for food hygiene practices

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Responsibilities:

• Provide excellent customer service & assistance to customers
• Dynamic & proactive in meeting sales targets
• Attend to customers enquiries and feedback
• Maintain good product knowledge and high brand image
• Ensure smooth day to day operations and maintain inventory
• Must be meticulous with high morals and work ethics.
• Must be able to manage the day to day operations such as cleaning the display sets, maintaining the appearance and dignity of the shop
• Update of sales
• Assist other ad-hoc duties as assigned
• Provide customer service and promote merchandise
• Carry out cashier responsibilities and daily financial reconciliation
• Manage stock replenishment, product merchandising, and displays
• Conduct basic housekeeping tasks
• Any other duties as assigned by the Store Manager

Requirements:

• Able to work on weekends and Public Holidays
• Able to work retail hours

What you'll be doing

• Day to day accounting work and general admin duties
• Assist to handle full set of accounts using Xero Software independently, including bank reconciliation, accounts payables and receivables duties
• Ensure the maintenance of proper filing, correspondences and records
• Providing comprehensive administrative support to the management team
• Performing other ad-hoc administrative duties as required

What we're looking for

• 1-3 years of experience in an administrative or accounting support role
• Strong time management skills
• Proficient in Microsoft Office suite, particularly Excel and Outlook
• Excellent communication and interpersonal skills
• Attention to detail
• Ability to work independently and as part of a team
• Knowledge of accounting principles and practices

We offer a range of benefits, including:

• Medical insurance coverage
• Annual leave and sick leave entitlements
• Opportunities for professional development and career advancement
• A friendly and collaborative team culture

We are looking to hire a commendable executive chef to manage our kitchen staff and to resolve kitchen issues swiftly. The executive chef attracts and retains staff, maintains a cooperative relationship with team members, optimizes staff productivity, and serves as a replacement in team members' absence. You will train staff to use new recipes, cooking techniques and equipment, and oversee cooks performing food preparation. You will oversee the delivery of food supplies, prepare special dishes, and supervise overall kitchen operations during dinner service.

To ensure success you will ensure your team delivers high-quality, cost-effective dishes promptly. Top candidates are creative, service-oriented, and level-headed.

Executive Chef Responsibilities:

• Ensuring promptness, freshness, and quality of dishes.
• Coordinating cooks' tasks.
• Implementing hygiene policies and examining equipment for cleanliness.
• Designing new recipes, planning menus, and selecting plate presentations.
• Reviewing staffing levels to meet service, operational, and financial objectives.
• Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
• Setting and monitoring performance standards for staff.
• Obtaining feedback on food and service quality, and handling customer problems and complaints.

Executive Chef Requirements:

• 2+ years of culinary education.
• 5+ years of experience in a similar position.
• Advanced knowledge of food professional principles and practices.
• Proficient knowledge of human resources management.
• Excellent knowledge of BOH systems, ordering and inventory.
• Excellent communication skills.
• Ability to meet deadlines.
• Available to work on-call, shifts, after hours, over weekends, and on public holidays.

Job Highlights

· Friendly working culture

· Well established jeweller in Singapore

· Positive attitude and keen to learn

· Work as a team

· Punctual and Responsible

· Honesty and Discipline

· Willing to work retail hours

Job Description

· Manage company’s website and social media platform like Facebook, Instagram, TikTok, Telegram and etc

· Content creations and schedule posts for social media

· Manage and brief live hosts - Preparation, Coordinating, Scripting, Photo taking and other administative matters

· Assist to organize and execute events in Facebook Live

· Administrator support in invoicing and contacting customers for online payments

· Develop new ideas and effective strategies to improve on lead generation

· Artwork design for marketing materials for online ads, flyers, brochure and etc

· Perform any additional ad-hoc duties

Requirements

· Communicate effectively in English and Mandarin (Written and verbal)

· Excellent writing skills in social media contents writing

· At least 1 year of working experience in the related field

· Required Knowledge or Skills: Experience in Online Marketing, Social Media advertisement (Facebook, Instagram, Tiktok)

· Proficient in software such as Adobe Illustrator and Photoshop, Canva & knowledge in Video Editing is a plus

· Demonstrable graphic design skills with a strong portfolio

· Able to multi-task and work under minimal supervisions

· 5 days work week

· Location: Near Little India (NEL, DTL) and bus stops (Tekka Market)

For more information on the job, please contact us at 62974401 or Whatsapp 82883703.

Walk-in interview is welcome.

Ask & Embla is looking for a creative and driven Social Media Executive to join our dynamic team! If you’re passionate about social media, love exploring trends, and are excited about content creation, then this role is for you.

The Social Media Executive will support the execution of Ask & Embla's social media strategies, helping grow our brand presence across platforms while engaging with our community and driving meaningful results.

What You'll Do:

• Assist in the execution of social media strategies that align with overall business goals.
• Support content creation efforts by collaborating with content creators, designers, and copywriters.
• Assist in brainstorming and creating engaging content, including posts, images, and short videos, to align with brand identity and campaign goals.
• Manage the daily posting and scheduling of social media content across platforms (Instagram, TikTok, Pinterest, etc.).
• Monitor social media channels for engagement opportunities and respond to customer inquiries or comments in a timely manner.
• Stay updated on social media trends and changes, ensuring the brand remains competitive and relevant on social platforms.
• Track, measure, and report on key social media performance metrics, including growth, engagement, and conversions.
• Conduct regular research to stay informed on industry trends and audience preferences.
• Collaborate with other teams, such as marketing, merchandising, and customer service, to maintain consistent branding and messaging across platforms.

Who You Are:

• 1-2 years of experience in social media management, content creation, or a similar role. Fresh grads with exceptional background are welcome to apply!
• Familiarity with major social media platforms (Instagram, TikTok, Pinterest, etc.) and their latest features and updates.
• A strong passion for content creation and community engagement.
• Basic knowledge of social media analytics tools and performance metrics (e.g., engagement rates, reach, and impressions).
• Hands-on experience in scheduling and managing social content across multiple platforms.
• Excellent communication and copywriting skills, with the ability to tailor messages to different audiences.
• Creativity, attention to detail, and a strong sense of trends and aesthetics.
• Ability to collaborate with internal teams and external content creators.

Who We Are:

Ask & Embla is a rapidly growing Alternative Body Jewelry brand based in Singapore with a collective following of more than 450,000 across our social media channels. As an E-commerce brand, we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.

At Ask & Embla, we’re passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team. That means constantly learning and building new things, being flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla, led by an ex-Googler and ex-Amazonian, has dozens of employees across multiple countries. We are building the foundation to expand several business verticals beyond e-commerce, while supporting existing business functions for fulfilling thousands of orders each month.

At Ask & Embla we learn and build fast together, sharing the purpose and passion of creating not just beautiful, expressive and sustainably-made jewelry, but a community that celebrates the misfits, the believers, the round pegs in square holes and everyone in between. Everyone deserves to own who they are; we create the jewelry so they can do it with pride.

Ready to Join Us?

If you're a results-oriented professional who thrives in a fast-paced environment, we encourage you to apply! Please submit your resume and a quick note expressing your interest in this position to [email protected] or through this Careers Future posting.

Asia Insight is an award-winning independent full‐service market research consultancy. Headquartered in Singapore, Asia Insight conducts customized research across Asia.

We’re looking for successful project executors, someone who can make things happen.

The ideal candidate should have extensive project management experience as well as solid operational knowledge in the market research industry and have excellent client, field/vendor relations skills including supervision, negotiating and follow-up.

Ready for an adventure with us?

Overview of Responsibilities:

• Project Handling and Management – Ensure successful execution of tasks and project under your purview
• Working in Project Team – Work closely with field surveyors, suppliers and colleagues in other departments to support projects and ensure the smooth completion of project within timeline and client expectations

Detailed responsibilities:

Project Execution

• Support project managers in deployment of fieldwork and assist in day-to-day project management
• Follow-up on progress with target respondents
• On-ground checks of data to ensure quality data gathering

Database Management

• Sourcing of new target respondents via secondary online research
• Capture and update of data in the database

Support to Consulting Team

• Support in basic field update reports as directed by Research Directors and Consultants

Administrative aspect of the job

• Attend to in-coming calls from target respondents
  • Make follow up calls with target respondents
  • Administrative work for project handled (Prepare document e.g. authorization & invitation letter, questionnaires, email blasting etc.)

Snapshots of our ideal candidates

• Candidates with experience in field project management or events management are preferred
• Entry-level candidates are welcomed to apply
• A reasonable level of fitness, as this role requires on ground supervision at events, street intercept and door to door surveys
• Works well in teams and has good people skills
• Well versed in Microsoft Office applications

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive and meticulous Finance Executive to join the Regional Accounting Shared Services Team.

• Lead and handle the entire full set accounts;
• Generate and validate accuracy of invoices and supporting documents;
• Process payments and post invoices;
• Collaborate with other departments on other processes including general ledger, fixed assets and inventory management;
• Lead monthly analysis reporting for management;
• Support internal teams for financial audits and tax filing;
• Manage GST applications and matters;
• Review and renew SOPs;
• Be point-of-contact for queries.

Requirements

• Diploma or Degree in Accounting, Finance or any relevant field of study;
• At least 2 years of Accounts Payable experience or experience working with full set of accounts;
• Good experience with Microsoft Excel;
• Knowledge of SAP;
• Strong communication and interpersonal skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Position Overview:

We are seeking a highly skilled and experienced Senior HR Executive to lead our recruitment efforts, enhance employee engagement, and manage disciplinary issues within the organization. The ideal candidate will have a strong background in HR practices, exceptional interpersonal skills, and a strategic mindset to foster a positive workplace culture.

Key Responsibilities:

• Develop and implement effective recruitment strategies to attract top talent.
• Oversee the full recruitment cycle, including job postings, screening, interviewing, and onboarding processes.
• Collaborate with department heads to identify staffing needs and create job descriptions.
• Utilize various sourcing techniques, including social media, job boards, and networking.
• Design and implement initiatives to enhance employee engagement and satisfaction.
• Conduct regular employee surveys and analyze feedback to identify areas for improvement.
• Organize team-building activities, workshops, and training sessions to promote a positive work environment.
• Foster open communication channels between management and employees.
• Handle employee disciplinary matters in accordance with company policies and legal regulations.
• Conduct investigations and facilitate resolution of workplace conflicts and grievances.
• Provide guidance and support to managers in managing employee performance issues.
• Maintain accurate records of disciplinary actions and ensure compliance with HR policies.
• Stay updated on HR trends, employment laws, and best practices.
• Prepare and maintain HR metrics and reports to inform strategic decision-making.
• Collaborate with the HR team to develop and implement HR policies and procedures.
• Participate in HR projects and initiatives as needed.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or HR certification (e.g., SHRM-CP, PHR) is a plus.
• Minimum of 3 years of experience in HR, with a focus on recruitment, employee engagement, and employee relations, preferably in f&b industry
• Proven track record of successfully managing recruitment processes and employee engagement initiatives.
• Strong knowledge of HR best practices, employment laws, and regulations.
• Excellent communication, negotiation, and conflict-resolution skills.
• Ability to build relationships and foster a collaborative work environment.
• Proficient in HRIS and applicant tracking systems; experience with data analysis is a plus.

About Us

We are a Training Provider that goes beyond the books and traditional theories to discover your strengths, blind spots and needs, coach you on managing the sensitivity in every relationship, and recommend what works best – helping you achieve a high self-mastery level of self-awareness and personality integration. We also access your motivations, priorities and goals to ensure that you are in the right frame of mind to achieve your goals ethically.

An overview of our company:

• We work and play hard
• We are passionate about making an impact in other people's lives
• We have been through challenges in life and have overcome them
• We own up to our mistakes and strive to never repeat them
• We thrash things out instead of sweeping them under the carpet

HR & Admin Executive Position

We are looking for an HR & Admin Executive to support our HR and Admin functions. The candidate will be responsible for HR administration as well as assisting the Director with day-to-day activities. In this role, the candidate should combine a strong attention to detail with an ability to multi-task and work under pressure. The candidate should also be a reliable problem-solver with strong project management skills.

Other desirable traits:

• Curious and interested in people
• Thinking about improving your life during your free time
• Love trying new things
• Accountable and able to work well independently
• Always trying to improve themselves
• A team player

Job Descriptions

Human Resources

• Assist with recruitment activities, such as posting job ads, scheduling interviews, and conducting reference checks
• Manage employee records and assist with new hire onboarding
• Update employee information in the HR system
• Coordinate and organise employee training sessions and maintain training records
• Assist with development and implementation of HR policies and procedures
• Monitor and manage employee time off requests, sick leave, vacation, and personal day offs
• Assist with the preparation of HR-related reports and presentations
• Respond to employee inquiries regarding HR policies, benefits, and other HR-related matters
• Maintain compliance with local labour laws and regulations

Administration

• Work with Admin teammates on various training- and admin-related duties
• Provide on-site support during training
• Assist Admin & Office Manager in upkeep of office & training areas
• Maintain documents and files from day-to-day operations
• Ensure records are archived securely
• Work with various teams to ensure seamless front-back and back-end operations
• Assist with enquiries from general public
• Work on tasks that relate to external partners and parties
• Assist with other administrative tasks, as needed

Requirements

• Proven experience as an HR Executive, Admin Executive or similar role
• Experience in project management
• Knowledge of office procedures and billing
• Proficient in MS Office and Google Drive (experience in CRM will be an advantage)
• Excellent organisational and multitasking ability
• Outstanding communication skills
• Strong attention to detail

Position Overview:

The Accounts Payable Officer is responsible for managing the company’s accounts payable process, ensuring timely and accurate processing of invoices, payments, and reconciliation of accounts. This role includes maintaining relationships with vendors, resolving payment discrepancies, and ensuring compliance with financial policies. The ideal candidate should have a strong attention to detail, a good understanding of accounting principles, and experience in managing accounts payable in a fast-paced environment.

Key Responsibilities:

· Receive and review invoices for accuracy, completeness, and proper authorization.

· Code and enter invoices into the accounting system.

· Match invoices with purchase orders and receipts.

· Prepare and process electronic payments or checks for approved invoices.

· Reconcile payment discrepancies and resolve issues with vendors.

· Ensure timely and accurate payments to vendors.

· Maintain relationships with vendors and respond to inquiries regarding payment status.

· Address and resolve any issues or discrepancies with vendors.

· Review and process employee expense reports, ensuring compliance with company policies.

· Verify receipts and reconcile expenses with the general ledger.

· Assist in month-end closing activities related to accounts payable.

· Reconcile accounts payable transactions and resolve any discrepancies.

· Maintain accurate and organized financial records for accounts payable transactions.

· File and archive invoices, payment records, and related documentation.

· Ensure compliance with company policies, accounting principles, and relevant regulations.

· Stay informed about changes in accounting standards and procedures.

· Generate and analyze reports related to accounts payable for management review.

· Provide financial information and reports as required.

REQUIREMENT

• Diploma in Accounting or Business Discipline or related field.
• Strong written and verbal communication skills to liaise with English and Mandarin speaking partners.
• Comfort with multi-tasking independently in a deadline-driven environment.
• High level of organization, attention to detail and time management skills.
• Strong desire to learn along with professional drive.
• Good knowledge of Microsoft Office.
• Passion for the b2b hardware industry and its best practices.

Working Hours

Monday – Friday: 8.30am – 5:30pm

Every Saturday: 8.30am – 12:30pm

Alternate Saturday after probation.

Employment Benefits

• Performance bonus/AWS available
• Subsidized medical visits at partnered clinics

Location

331 Jalan Besar, Singapore 208983

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

OPERATIONAL

• Ensure seamless service levels, including hiring and training crew.
• Rostering.
• Reservations management.
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is assigned and completed constantly (learning never stops).
• Create, update and maintain all SOPs.
• Personally and frequently verify that the guests receiving the best possible service; respond to all Tripadvisor comments within 24 hours and all Marriott CFS alerts within 12 hours.
• Prepare and confirm all meeting/group proposals and contracts.
• Manage all aspects of F&B Operations, including, restaurant service operations (breakfast, lunch, executive lounge, dinner, Bar, Events); communication with culinary team; rosters across hotels, etc.
• Assist in maintaining strong team performance by regularly reviewing KPI’s and goals against performance and realigning strategies according to results; perform performance reviews per schedule.
• Entertaining guests in a consistent, professional and positive attitude. • Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Maintain and renew all needed licenses.
• Plan, control and ensure execution of all maintenance work, including logging in GXP and recording methodology.
• Monitor the quality and quantity of all food and beverage items served; inventory management and reporting routinely.

BUSINESS DEVELOPMENT

• Ensure that restaurants/bars are financially successful as independent profit centres - by driving and soliciting business opportunities.
• Fully responsible and accountable for the restaurant revenue and profitability, to ensure that the operational budget is adhered to and that all costs are controlled and expenditures pre-approved.
• Continuously seek ways to maximise revenue and profit through sales calls, networking events, partnerships and cooperation.
• Coordinate with Business Development – F&B Team any event enquiries, and perform all the necessary follow-up to ensure all events are carried out successfully; Maintain an active trace/follow-up system on all personal sales calls.
• Coordinate efficiently all event sales-related responses with Business Development – F&B Team with the aim of ‘closing the deal’.
• Create and update all restaurant online/offline information alongside Sales & Marketing Team, and distribute necessary information and write-ups internally and externally.
• Establish good rapport with guests, maintain good relationships and handle all feedback, requests and enquiries on food, beverage and service.
• Develop and refine a comprehensive mailing list/database for clients in conjunction with room-side mailchimp database, and maintain a regular communication to this database on the F&B offers of the hotels to encourage new and repeat business.
• Maintain/monitor all online booking platforms, including but not limtied to Chope, HGW.
• Maintain/monitor alongside Sales & Marketing Team all-Digital marketing/booking platforms for Restaurants e.g., Facebook; IG; YouTube; EDMs; Chope, Quandoo, HungreyGoWhere, STB/TIH, and Websites to be populated with relevant posts about Restaurant.
• Proactively remain relevant in media by providing new events/articles/photos to various publication
• Any other duties / tasks as requested by management.

MAIN RESPONSIBILITIES

· Attend to all sales enquiries, prepare quotations to meet customers’ needs

· Follow up with customers to close the deals (client list will be provided)

· Promote in-house products to customers from the backend

· Process invoices and follow through till payments are received

· Coordinate and work closely with Logistics team to ensure on time delivery and ensure customer satisfaction

· Coordinate and work closely with External Corporate Sales team to understand customers’

needs and problems

· Monitor sales of companies and devise plans to improve sales of companies with slowing sales

· Highlight companies with unusual sales pattern to the External Corporate Sales team and the management

· Understand market demands and trends, work with HODs to expand scope

REQUIREMENTS

· Strong written and verbal communication skills to liaise with English & Mandarin speaking clients

· Comfort with multi-tasking independently in a deadline-driven environment

· High level of organization, attention to detail and time management skills

· Strong desire to learn along with professional drive

· Excellent knowledge of Microsoft Office

· Passion for the b2b hardware industry and its best practices

Working Hours

Weekdays 8.30am – 5:30pm

Every Saturday 8.30am – 12:30pm (Duty Rotation till 2pm)

After confirmation, alternate Saturday.

Position Overview:

The Outdoor Sales Executive will be responsible for driving sales in the hardware sector by building strong customer relationships and identifying new sales opportunities. The role involves working closely with contractors, builders, and industrial clients to promote the company’s hardware products and meet sales targets. The ideal candidate is a motivated self-starter with excellent communication and negotiation skills, capable of working independently in the field.

Key Responsibilities:

1. Sales and Business Development:

· Actively seek out new sales opportunities by visiting potential customers in assigned regions.

· Develop and maintain strong relationships with existing customers to secure repeat business.

· Identify customer needs and recommend appropriate hardware products or solutions.

· Achieve monthly and quarterly sales targets and KPIs.

2. Customer Relationship Management:

· Conduct regular site visits to client locations, including construction sites, workshops, and other relevant environments.

· Provide after-sales support to clients to ensure satisfaction and foster long-term relationships.

· Handle customer complaints and feedback in a professional manner to maintain customer satisfaction.

3. Product Knowledge and Demonstrations:

· Stay updated on the full range of company hardware products and services, including tools, construction materials, machinery, and safety equipment.

· Conduct product demonstrations and presentations to prospective customers to highlight product features and benefits.

· Provide technical advice and support on product usage and maintenance.

4. Market Analysis and Reporting:

· Monitor market trends, competitor activities, and customer preferences to identify new opportunities for growth.

· Provide feedback to management regarding customer needs, product improvements, and market developments.

· Prepare sales reports and forecasts to track progress and identify areas for improvement.

5. Sales Administration:

· Maintain accurate records of sales visits, customer interactions, and sales progress.

· Assist with preparing quotations, proposals, and contracts for customers.

· Coordinate with internal departments, such as logistics and customer service, to ensure timely delivery of products.

Requirements:

· Nitec/Diploma/Degree in any field

· Some sales experience will be preferred

· Strong written and verbal communication skills to liaise with English & Mandarin speaking clients

· Comfort with multi-tasking independently in a deadline-driven environment

· Good time management skills

· Strong interpersonal and teamwork skills

· Strong desire to learn along with professional drive

· Excellent knowledge of Microsoft Office

· Passion for the b2b hardware industry and its best practices

· Car ownership will be a plus

Working Hours

Weekdays 8.30am – 5:30pm

Every Saturday 8.30am –12:30pm

After probation, alternate Saturday

Contract- 2 year (Full- Time)

Support the management of procurement activities for the sourcing of goods and administrative services for the organization.

Responsibilities

• Perform timely execution of procurement activities (sourcing, tendering, seeking purchasing approvals)

• Conduct sourcing and market study activities

• Conduct demand aggregation to identify and quantify requirements

• Draft procurement documents (ITQ, ITT, Submission Report, etc) for review

• Prepare recommendations based on pricing and quality factors for evaluation committee approval

• Ensure all documentation and approvals are filed for record purposes • Update trackers on contract utilisation

• Ensure the whole procurement process from demand aggregation to contract award is completed within timelines

• Issue Purchase Orders to suppliers and follow through on outstanding issues

• Request Statement of Accounts from vendors to track contract utilisation

• Ensure completeness in financial documents for payment processing

• Prepare draft of annual budgets and mid-year budget revisions for management approval

• Understand and Adhere to SOPs, Financial and Procurement guidelines

• Identify and recommend the creation of new SOPs or revision of the existing SOPs in the administration department

• Provide administrative support such as:

• Support the on and off-boarding of new joiners & leavers
• Issue/receive loan items for events & office use
• Manage office supplies stock and Issue to user division when required 
• Manage assets & inventories

• Participate in Divisional and SINDA-wide events when required

• Any other duties as assigned by RO/ HOD

Requirements

• Degree / Diploma in any discipline

• Good command of written and spoken English

• Ability to draft official documents using formal language

• Proficient in Microsoft Office, particularly Excel, PowerPoint and Word

• Knowledge in Power Bi would be an added advantage

• Positive mindset: willingness to learn and contribute

• Must be a good team player and able to establish good relationship with peers

• Good communication and interpersonal skills

• Good time management skills and able to work in a fast-paced environment

• Able to plan, prioritize and multi-task well and generate outcomes

• Able to work independently with minimal supervision

• Meticulous, good decision and problem-solving skills

Our Welfare

We aim to take care of your well-being.

We provide:

• Career development opportunities

• Flexible working hours

• AWS/ Bonuses

• Health insurance

• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information. Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.