Job Description & Requirements

Responsibilities:-

- Responsible for client’s accounting activities

- Able to handle full set of accounts – AP, AR, GL, GST/Taxation

- Verifies the completeness and accuracy of documentation

- Prepares schedules, reports, and financial statements

- Assist in yearly audit and annual closing submission for tax submission

- Maintain proper document filing and documentation

- Knowledge of SFRS

- Familiar with Taxation Computation

Requirements:-

- Min. 2 years full set Accounts experiences

- Degree/Diploma in Accounting and above

- Prefer accounting firm experience

- Must know the Compilation of Financial Statements & Taxation

- Familiar with accounting software (MYOB, Autocount, Quickbook, Xero)

- Able to speak English and Mandarin (to liaise with Mandarin speaking associates)

- Able to OT to meet dateline

- Able to handle multiple client’s company accounts

- Able to hold discussion on accounts with client

- Travel to client’s office when required

- Salary negotiable

Other details:-

- Working Area at Serangoon North Ave 4

- 5 days week

- Year end bonus

Job Responsibilities

● Leads Follow Up & Conversion: Follow up with leads via text and phone calls to schedule

appointments at the showroom.

● Leads Conversion: assist sales designer / business development manager and follow up with

leads for sales conversion with signed contracts. Sales training can be provided if required.

● Social Media and Digital/Online Media: Monitor social media posts' reach, engagement,

performance and record data for analysis

● Content Creation: Work with the marketing team, actively involved in brainstorming content

creation, presentations of concepts, and research on trends and directions.

● Events Management: Assist with event planning and execution

Requirements/Pre-requisites

● Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Business

Studies/Administration/Management, Marketing, Advertising/Media, Mass Communications or

equivalent.

● At least 1 to 3 years of relevant marketing experience.

● Deep interest in building customer relations, customer experiences and business success.

● Excellent copy-writing and content writing skills.

● Creative, versatile and in-tuned with market trends.

● Able to work in a fast-paced environment and handle pressure well.

● Experience in sales, business development, leads generation, social media and digital marketing

execution skill sets will be a bonus.

● Possess strong verbal and written communication skills to engage with customers.

● Bilingual fluency in English and Chinese languages is essential.

What will you be working on

As a Human Resource Executive, your role will encompass the following:

• Responsible for all HR administrative support in a spectrum of HR activities and processes.

• Oversee the budget planning and HR related programmes e.g. manpower planning, team building activities and etc.

• Provide strategies and solutions to improve the employee experience while growing the company.

• Supervise a team of customer service officers and ensure that their operations run smoothly.

• Other duties as assigned by Head, Corporate Service.

What we are looking

• Degree in Human resource or a related discipline.

• Minimum of 3 years’ experience in the Human Resource field.

• Possess good planning, organisational, analytical, and decision making skills.

• Able to work independently, proactive, highly motivated, have good interpersonal skills, willing to work in a fast-paced, dynamic, and constantly evolving environment.

We will be offering a 1 year contract at the first instance with a possibility of a permanent position.

Job Responsibilities:

• Handles Accounts Receivable
• Handles Accounts Payable
• Handles General Ledger
• Handles GST filling
• Assists in the preparation of monthly financial statements for reporting
• Performs other Accounts ad-hoc assignments as assigned by your superior

Job Requirements:

• Minimum Degree in Accountancy/ ACCA with minimum 2 years experience in similar capacity/ facilities segment
• Knowledge in Oracle NetSuite Accounting System is preferred
• Possess initiative, willingness to learn.
• Independent and meticulous.
• Team player with good communication skills.

Job Responsibilities:

• Work closely with the Manager and other team members to ensure that projects are delivered on time and within budget.
• Attend client meetings and ensure that project timelines are on track (e.g., setting agendas, taking notes, following up on action items)
• Identify potential project risks and collaborate with other team members in developing contingency plans to mitigate them
• Collaborate with the development team to ensure that project requirements are being met and that any issues are addressed in a timely manner
• Communicate project status updates to clients and team members
• Being proactive in ensuring client requests are attended to
• Establish and offer competitive prices to customers.
• Negotiate purchase pricing with suppliers for competitive advantage.

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree, preferably in Chemical engineering / Chemistry / Material Science
• At least 1 year of working experience in relevant fields
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Oriented Management

Duties and responsibilities

• Build, Manage & Maintain customers relations

• Prepare sales and tender proposals documents & presentation/ quotation/ NDAs.

• Conduct tender fact finding and lead generation

• Handle and liaise with clients closely to address any technical or commercial clarifications during the proposal stage

• Negotiate contract terms to meet both clients and company’s needs

• Managing your sales pipeline efficiently to achieve your sales targets.

• Submitting weekly and monthly sales progress report to immediate supervisor

Qualifications, Skills, Experience

• Education – Diploma in Marketing or equivalent
• Experience – 90%/100% Hunter role, at least 2 years of experience in similar field, B to B (Enterprise hardware/ Tech Enterprise Equipment preferred)
• Experience – Successful track record and possesses background in selling products related to security or video management system
• Language – English & Mandarin
• Computing – Advanced MS Office
• Skills – Excellent verbal communication skills, the ability to sell products and services, customer service skills, the ability to use your initiative, to be flexible and open to change and the ability to accept criticism and work well under pressure, meticulous with a sharp mind

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree, preferable in Chemical engineering / Chemistry / Material Science
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $4,500 (depends on qualification and experience)

Job Descriptions:

• Prepare monthly and quarterly report on Account Payable, Account Receivable and Income and Expenditure, schedules and reconciliation of general ledger to support monthly ledger closing such as payroll reconciliation
• Perform daily accounting operational duty such as checking payment and receipts slip
• Prepare audit and corporate tax schedules, liaise with auditors, tax agents, and other statutory bodies/authorities on internal and external audit mattes, and all statutory and tax/GST tax requirement compliances
• Review GST entry, GST reconciliation and quarterly GST preparation to comply with the Singapore GST regulations
• Monitoring fixed asset operation & foreign remittance
• Support regional offices on accounting matters
• Prepare and support management reports
• Any other ad-hoc duties as assigned

Requirement:

• Degree / Diploma in Accountancy, ACCA or equivalent
• At least 3-5 years in similar industry
• Preferable candidates with GST/corporate tax background
• Capable to communicate with accounting staffs in the regional offices
• Ability to work with minimal supervision, a team player & result-oriented
• Able to commit within short period of time

Job Responsibilities:

• Assist in recruitment process such as job posting, short listing and scheduling of suitable candidates for interview.
• Onboarding and Offboarding for Employee.
• Coordinate and administer training & development programs including submitting of claims/training grants to various government agencies.
• Document control representative for ISO.
• Payroll function.
• Work Pass Application, Renewal and Cancellation.
• Handles matters related to general worker such as dormitory arrangement, update residential address via MOM OFWAS system, CSOC, Coretrade, levy waiver, medical checkup for new hire and monthly renewal workers.
• Matters related to MYE application.
• Conduct and complete market surveys from MOM, IRAS, CPF, WDA and various HR related surveys.
• Other ad-hoc duties as assigned by the Management.

Job Requirements :

• Min 3 years of related experience in Construction Industry
• Strong knowledge in local employment laws and practices
• Able to meet deadlines
• Possess good communication and interpersonal skills

CORE DUTIES

• Data entry for suppliers accounts payables - project code
• Preparation of cheque payments
• Preparation payment certificates
• Preparation of outstanding payables report
• Management of monthly cash book - payment vouchers, cash vouchers, showroom vouchers
• Verifying of staff claims
• Filing, archiving and safekeeping for all invoices and statement of accounts
• Checking of cash book entries before posting
• Liaise with banks on Trust Receipts and Factoring facilities issue and payment
• Bank Statement & Cash Book reconciliation
• Input customer credit and cash sale invoice
• Recording of customers’ receipts
• Calling customers for payment and follow up on receivables issues and security deposits
• Posts customer payments by recording cash, checks, and credit card transactions
• Posts revenues by verifying and entering transactions form lock box and local deposits
• Updates receivables by totalling unpaid invoices
• Maintains records by microfilming invoices, debits, and credits
• Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report
• Other assigned ad hoc duties

REQUIREMENTS:

• At least diploma in Accounting
• At least 1 years of experience in managing an accounts department
• Must be PC proficient
• Strong verbal and written communication skills.
• Ability to multi-task, work under pressure and meet deadlines required

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree, preferable in Chemical engineering / Chemistry / Material Science
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $3,300 (depends on qualification and experience)

Hiring: Exam Coordinator

Location: Kovan Campus

Working hours: Mon-Fri 830am to 6pm

Salary range: $2800 to $3500 (commensurate with experience)

Job Description:

1) Appointing of term test setters and vetters

2. Collate topics and format sent by setters

3. Assigning of teachers as markers for all examinable modules

4. Assigning of term test dates for respective term for all examinable modules.

5. Upkeep of Term Test Database and generating administrative forms for the term tests.

6. Attending to ad-hoc request from teachers

7. Generating of Term Test Verification Forms for all vetters

8. Generating of Student Satisfaction Survey and processing of survey results for all classes

9/ Upkeep of nominal roll and student count for all classes, electives and mother tongues, to generate term test photocopy request or for ad-hoc events

10. Generating of invigilation schedule and co-ordinating with colleague on the day of term test for substitution of teachers who are on leave

11. Be the point of liaison for CS looking for teachers

12. Upkeep of AEIS attendance list.

13. Generating of timetable on portal.

14. Upkeep of Processed Data whenever there are changes in teachers for quicker segregation and identification of teachers

15. Other adhoc duties as assigned

Requirements:

1. proficient in MS Excel (e.g. Mailmerge Function and Vlookup function) (optional)

2. Able to work independently as well as in a team

3. Excellent command of written and spoken English

Interested candidates, please send in your resume to: [email protected] & indicate in the subject as "Exam Coordinator".

We regret that only shortlisted candidates will be notified.

Job Description

• Ensure timely, accurate month-end closing and financial reporting.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for accounting processes and tasks.
• Coordinate and liaise with internal parties to support intercompany activities.
• Support forecasting and budgeting exercise as per corporate guidelines.
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax, and government authorities where required.
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures, and forms both statutory and internal.
• Assist in new processes and system implementation when required.
• Plan and control the company’s cash flow, funding, and budget allocation.
• Ensuring all accounting systems, practices, controls, and procedures are fully compliance with company policy.
• Establish effective internal control procedures to improve accounting and reporting systems.

Job Requirements

• Minimum 1 year of experience in accountancy.
• Diploma/Degree in relevant field.
• Efficient in Microsoft Excel, Word etc.

You will be hired under the subsidiary of Wee Hur Holdings Ltd

Accounts Executive

Hexacon Construction is seeking an accounts executive immediately.

What’s on offer

This is a permanent role based at Balestier Road.

· SGD 2,600 - $3,700 monthly, depending on experience and qualifications

· 5-day work week

· 14 days annual leave

· 3 months probation

Reporting to the Finance Controller and Senior Accountant, you are responsible for:

· Maintain accounting general ledgers within accounting software and on Excel

· Perform general ledger, bank, supplier statement reconciliation

· Assist in preparing monthly management accounts, quarterly GST Form 5

· Assist with auditor and tax agent queries, providing of relevant information

· Accurate data entry into claims submission, supplier and payment processing

· Other ad-hoc duties

The successful candidate should:

· Degree / diploma in accountancy

· Ideally, 1-3 years of accounting experience. However, fresh degree / diploma graduates are still welcome to apply

· Meticulous, with an eye for detail

· Spoken and written English proficiency

· Candidates with prior experience with IFCA accounting software will have a significant advantage, but not a must

· Live within the Balestier / Toa Payoh / Bishan area

Job Overview

Our Sales and Marketing department is excited to announce that we are looking for a competent and experienced Sales and Marketing Executive.

As a Sales and Marketing Executive, you will be responsible for designing and implementing sales and marketing strategies. You will also be responsible for conducting thorough marketing research on competitors' products and services.

To be successful as a Sales and Marketing Executive, you should hold a Diploma in Sales, Marketing or a related field. You should also have a prior work experience as a Sales and Marketing Executive or a similar role.

Besides this, you should possess excellent convincing abilities as well as good communication skills. You should also possess outstanding sales skills and the ability to work in a team environment as and when needed.

If you think you will be able to take up this interesting job role, then send in your job application [email protected] right away. We will be happy to meet you.

Responsibilities

• Preparing marketing and sales strategies.
• Proficient in Digital Marketing
• Conducting extensive research on competitors' products and services.
• Creating and overseeing marketing campaigns.
• Preparing budget and time constraints.
• Maintaining a healthy relationship with the clients.
• Working in collaboration with the Finance department.
• Answering client’s questions in a professional manner.
• Participating in events organised by the company.
• Creating awareness of the products and services offered by the company.
• Ensuring the company meets the sales targets.
• Handling complaints of the clients.
• Negotiating deals with the clients.
• Taking feedbacks from the clients.
• Creating marketing campaigns on various social media platforms (Tik Tok, Instagram Facebook etc).
• Writing monthly reports on the performance of the campaigns.

Requirements

• Diploma in Marketing, Advertising, Sales, or a related field.
• Proven work experience as a Sales and Marketing Executive or a similar position in the Sales Department.
• Demonstrate excellent knowledge of various marketing tactics.
• Understanding and knowledge of Customer Relationship Management Software.
• A result-driven and organised individual.
• Good oral and written communication skills.
• Proficiency in Microsoft Office Tools.
• Outstanding project management skills.
• Demonstrate excellent leadership skills.
• Ability to work under pressure.
• Ability to work independently as well as in a team environment.
• Good negotiation and sales skills.

TECHNICAL SKILL

Social Media Marketing , Copy Writing , SEO Content Writing , Content Strategy , Email Marketing , Admin Support , Canva , Capcut , Meta Business , Wordpress , SEMRush , AHRef , Notion , Hubspot , Hootsuite

Job Type: Full-time

Salary: From $2,500.00 per month

Benefits:

• Promotion to permanent employee

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Experience:

• Marketing: 2 years (Preferred)

Work Location: In person

Job description:

Lead and direct the routine functions of the Accounts, Admin & Human Resources (HR) department and participate in process improvement and other streamlining initiatives to drive operational excellence in the organization.

Job responsibilities:

Accounting:

Plan and direct the accounting activities of the department to ensure timely month-end closing and proper housekeeping and filling of all necessary financial records.

• Manage the accounting staff who are responsible for general accounting, accounts payable, and collections to ensure accurate record keeping and information management.
• Responsible for full accounting functions, preparation of financial reports/ management reports, and other general finance related duties.
• Handle all matters related to year-end audit and liaison with auditors and tax agent.
• Prepare and file tax returns - GST and withholding tax.
• Establish and enforce proper accounting SOP/ Policy.
• Coordinate with various departments to prepare annual budget for Management review.
• Monitor budget performancethroughout the fiscal year and provide regular updates to management.
• Analyse budget vs. actual performance and provide recommendations for improvements.
• Regular review of general ledgers to identify irregular transaction(s) and make necessary adjustment.
• Performs other related duties as necessary or assigned.

Human Resource:

Lead and direct the routine functions of the HR department, including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

• Manage the staffing process which includes but not limited to recruiting, interviewing, hiring, and onboarding; and other administrative matters pertaining to staff employment, confirmation, promotion, and resignation, etc.
• Responsible for handling end-to-end work passes related issues such as application, renewal, cancellation, appealing, expiration, follow up with medical check-ups, updating personal particulars to MOM and tax clearance (IR21) for foreign employee, etc.
• Prepare and process monthly payroll.
• Prepare itemised payslip.
• Timely submission of CPF contribution to CPF Board.
• Preparation and submission of employees’ earnings through IRAS Auto-Inclusion Scheme.
• Handle discipline and termination of employee in accordance with company policy.
• Maintain compliance with local employment laws and regulations and recommended best practices; review policies and practices to maintain compliance.
• Maintain personnel records and payroll administration.
• Handle employee medical insurance and benefits administration.
• Assist Country Manager with the performance management and review process.
• Plan and oversee supporting staff in organising employee relations activities and provide guidance and support as necessary.

Admin:

Oversee and supervise support staff to ensure daily office operation are performed in a seamless and efficient manner:

• Handle insurance renewal(Property all rick, Public Liability, WICA) for office & Flagship centres.
• Manage and keep track of hire purchase contract for office equipment.
• Performs other related duties as necessary or assigned.

Requirements:

• Degree or Diploma in Accountancy with professional qualifications.
• Minimum of 4 years of accounting experience
• Demonstrable proficiency with Microsoft Word, Excel, PowerPoint, and other accounting tools
• Good communication & interpersonal skills
• Highly motivated individual, independent and hands-on will be crucial.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm.

Job Description

· The candidate will report directly to Head of Marketing and will undertake the ownership of the products assigned, develop marketing strategies to increase brand awareness, grow market share and its profitability.

· Develop and execute short/long term action plans to grow the product portfolios in terms of its brands awareness, market share and product profitability.

· Plan and execute ATL and BTL campaigns, marketing communications (online and offline) and POSM production for all product portfolios under his/her responsibility.

· Plan and manage A&P spending within budget assigned and ensuring ROI for each campaign

· Lead and execute the promotion, advertising, and marketing campaign effectively through strategic partnership alliances with agencies, vendors, and other external stakeholders to ensure successful implementation according to timeline.

· Conduct market research, analyze consumer’s insights, market intelligences & competitive information to develop new product idea/concepts and effective marketing plan for the assigned products/brands.

· Conceptualizes innovative, consumption-driving promotions that are profitable and linking promotions to advertising wherever possible to create an integrated & targeted 360-degree marketing plan

· Build strong brand/product presence in all distribution channels (including assisting in e-commerce at Marketplace)

· Work with internal stakeholders (Sales, Promoters, Finance, Warehouse) to implement marketing plans effectively according to timelines

· Track and monitor market and competitive trends

Requirements

• Possess a Degree or Diploma in Business or Marketing related studies
• Able to work independently and collaboratively with stakeholders
• Interested or passionate to work in the Fast Moving Consumer Goods (FMCG) industry
• Creative mindset; proactive in providing marketing input

Job Description

• Candidate with Diploma/Advanced/Higher/Graduate Diploma in Property Development/Real Estate Management or equivalent
• Candidate with relevant working experience in the related field are also welcome to apply

Requirement

• Required Skill(s): Minimum 1 years of Facility or Property Management experience, Knowledge in BMSM Act & regulation and Possess good interpersonal& supervisory skill

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

• Diploma / Degree in Business Administration, Supply Chain or relevant disciplines.
• At least 2 to 3 years of proven experience in IT contract management, procurement, or vendor management.
• Procurement Experience on IT Hardware / Software.
• Experience in IT vendor services is a plus.
• Excellent communication and interpersonal skills.

Overview:

We are seeking a self-motivated Operations Service Manager to join our HR manpower deployment team.

This position offers the ability to grow, develop and maintain relationships with key clients and our deployed employees. The talent will be responsible for acquiring and managing clients mainly in various industries and sectors.

Job Highlights:

• Working in a fast-paced and service-oriented environment
• Opportunities to grow within the organisation

Job Responsibilities:

• Acquire new corporate clients in manpower outsourcing
• Manage projects based on client's manpower requirements.
• Sourcing, rostering, training, deploying and verifying timesheets of staff, as well as coordinating with client representatives on job scope.
• Plan and execute recruitment of temp staff and full time employees.
• Manage manpower attraction, development and retention to meet clients’ needs.
• Manage post project administrative matters (reports, , reviews and meetings with clients)
• Be on site as required, to ensure operations are executed smoothly

Job Requirements:

• Minimum Degree with 2 years of working experience in related service industry. Diploma holders with 3 years or more working experience will be considered
• Able to work in a fast-paced environment
• Excellent leadership and management skills
• Good interpersonal skills
• Proficient in Microsoft Office
• Performance driven
• CEI-KAH / Basic holders will be prioritized.

Job Description:

Goldenport Pte. Ltd., a leading player in the maritime services industry, is seeking a dynamic and results-oriented Marketing Executive to join our team. If you're passionate about driving marketing strategies in the shipping sector, we want to hear from you!

If you are a proactive and innovative Marketing Executive looking to make a significant impact in the maritime services sector, we invite you to apply. Join us at Goldenport Pte. Ltd. and be part of a dynamic team driving excellence in the shipping industry.

Roles and Responsibilities:

• Develop and execute comprehensive marketing plans to promote our range of marine services, including de-slopping, de-bunkering, and oil trading.
• Collaborate with cross-functional teams to create engaging content for digital platforms, ensuring alignment with brand guidelines.
• Manage social media channels, analyse performance metrics, and implement strategies to enhance online presence.
• Plan and coordinate participation in industry events, trade shows, and conferences to promote Goldenport's services.
• Conduct market research to identify trends, competitor activities, and new opportunities for business growth.
• Collaborate with sales teams to create effective marketing collateral and support lead-generation efforts.
• Monitor and analyse the effectiveness of marketing campaigns, adjusting strategies as needed to achieve business goals.
• Build and maintain relationships with key industry stakeholders, clients, and partners.

Qualifications:

• Bachelor's degree or Diploma in Marketing, Business, or a related field.
• Proven experience in B2B marketing, preferably in the maritime or shipping industry.
• Strong understanding of digital marketing, including social media, SEO, and content creation.
• Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.
• Proficiency in marketing tools and analytics platforms.
• Creative mindset with a strategic approach to problem-solving.
• Familiarity with maritime regulations and industry trends is a plus.

Job Description

• In charge of achieving maximum distribution and sales and profitability for our brands such as Bio-essence, Derma Lab, Eversoft and Ebene and more in Western Pharmacies and Supermarket Channels.
• Accountable for tracking and executing trade offer at all times and timely execution of trade promotions.
• Support in strengthening relationship with key account customers through periodic business reviews and frequent activity updates, and seek alignment in category growth strategy
• Partner with internal peers cross-functionally such as Sales, Marketing and Finance
• Responsible for effective promotions, planning, proposals and execution.
• Responsible for timely submission / update on trade pricing.
• A&P tracking
• Build strong engagement and rapport with buyers and outlets
• Handle trade issues and day to day operations matters related to assigned chains
• Gather and conduct analysis on market intelligence data on new products, industry trends and trade information.

Requirements

• Experience in FMCG industry, Western Pharmacy or Supermarket
• Possess strong interpersonal skills to garner support from the trade and sales team to achieve business targets
• Good analytical skills to identify sales gaps/opportunities
• Valid Class 3 licence and car is required

Job Description

Your duties as Customer Experience Officer include but are not limited to:

1. Customer Relationship Management

• Manage customers’ enquiries from all channels (Call Centre Hotline, E-mails, WhatsApp, Online Messages) in accordance with company’s communication policy.
• Engage customers actively by identifying their needs and making relevant recommendations.
• Convert enquiries into appointment bookings, followed by system entry.
• Manage customers feedback/complaints in a timely manner, including investigations, service recovery, and related data entry for reporting purposes.
• Tabulation and analysis of data to determine the performance of the call centre.
• Any other duties as assigned.

2. Receptionist Duties

• Attend to all patients’ enquiries (telephone and walk in) promptly and courteously.
• Register patients for appointments and/ or walk in treatment.
• Discharge patients (medicine dispensation, payment collection, scheduling of next appointment etc).
• Call patients for follow-up whenever required.
• Submit insurance dental claims whenever required.
• Record and file documents in accordance with SOP.
• Collect payment.
• Send, receive and track lab cases.
• Ensure accurate translation of doctors’ schedule into appointment booking system.
• Maintain the cleanliness and neatness of the clinic.
• Any other duties as assigned by Management.

Qualifications

Job Requirements:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• Good communication and interpersonal skills.
• 5 days work week (4 weekdays + 1 weekend).
• Must be able to commit night sessions (3 of the weekdays are till 9PM).
• IT literate (to use clinic software and email).

Other Information:

• Individual Performance Bonus of up to 3 months is payable
• Candidates who are able to start immediately will be prioritised.
• Medical and dental benefits

Refer to www.advanceddental.co for information on our clinic branches.

PLEASE APPLY THROUGH THIS LINK (Do not use the "Apply" button)

https://airtable.com/applh4M9Ze6n9abId/shrCWohRTSBzQLvo2

We regret that only shortlisted candidates would be notified.

Responsibilities:

• Provide personalized service through emails, telephone calls, text message, resolve customer’s enquiry, feedback in related to customer registration, purchase and products.

• Understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner and consistently deliver excellent quality service to our customers.

• Entering and processing of sales orders.

• Prepare delivery packing list and airway bills for storeman.

• Any other general administrative duties/ad-hoc task as assigned by immediate supervisor

Job Requirements:

• Professional Certificate/NITEC, Diploma, GCE ‘N’ or ‘O’ Level

• No experience needed (With customer service experience preferred).

• Proficient in basic computer programs.

• Customer service oriented.

• A team player with pleasant personality, good telephone etiquette and communication skill in both verbal and written.

• Proficient in basic Microsoft office skills.

• Candidates are required to be able to communicate in Mandarin verbally and in written as majority are chinese-speaking customers.

Job Responsibilities

• Responsible for providing full administration support with emphasis on processing of all administrative aspects of incoming donations.
• Processing, follow up with bank verification and tracking of recurring/GIRO donations and requests.
• Data entry, manage and maintain record of all donations received (individual, corporate, foundations & trusts), be the main point of contact between the Finance team and Fundraising team.
• Assist with the reconciliation of fundraising income.
• Provide up-to-date and accurate information on donations.
• Correct classification of Unrestricted & Restricted donations.
• Preparing and sending out donation receipts including thank you letter to donors.
• Preparation of monthly statistics report on fundraising progress.
• Generate complete and accurate donation records to Finance for submission to IRAS (TDR) and AIC from Salesforce.
• Manage and tracking of sales of products on Bizlink and Fairmarch e-commerce.
• Data management of donors (updating of records).
• Perform other office support related duties including filing, copying, scanning of forms, and supporting documents.
• Attend fundraising committee meeting and recording of minutes of meeting.
• Manage all donation in-kind requests. Liaise and coordinate with donors and internal departments to make the necessary logistics arrangements.
• Any other duties as & when assigned.

Requirements

• Min Nitec/Higher Nitec Business Administration, Accounting or equivalent. Prior working experience in non-profit organization an advantage.
• Ability and comfortable to work with Excel, especially pivot table.
• Ability to interact and communicate with people effectively (internal and external) over the telephone.
• High standard of numeracy skills in accurately entering and recording financial data.
• 100% accuracy on compliance with all donor and donation data and processes.
• Able to operate in team and work independently with minimal supervision.
• Ability to deal with confidential information sensitively and appropriately.
• Meticulous, detailed and to meet deadlines in a timely manner.
• Preferably Salesforce Competent.
• Microsoft Office Competent, particularly excel and pivot table to prepare monthly statistics report on fundraising progress.