Job Description

You will be working in a commercial kitchen preparing inflight meals for airline clients, with the following responsibilities:

• Oversee the operations in Production and Packaging activities
• Monitor the performance of machines/equipment (eg. packaging lines, production lines) and report any malfunction
• Monitor production schedule and ensure timely completion of dishing
• Co-ordinate production and transfer of products between plants
• Organise/participate in time studies relating to shelf-life extension projects
• Use of Warehouse Management System – Infolog for the recording of items received and issued at C2 Plus
• Follow orders in dishing of meals as directed to the quality expected by customers, complying to food safety and hygiene regulations
• Carry out ordering according to load requirements, follow proper stock control and rotation (adhere to FIFO)
• Ensure production staff adhere to HACCP, Medina food safety requirements, and all hygiene procedures • Conduct training of new staff on dishing procedures
• Conduct investigations on discrepancies

Requirements

• Must be able to use PCs and computer systems related to area of work (e.g. Infolog), read computerised worksheets, check and respond to emails when on duty
• Possess good knowledge of food hygiene and food handling procedures
• Possess good decision-making, problem solving, communication and training skills

As an Aviation Screening Officer, your duties & responsibilities may include, but are not limited to:

• Access control

• Detection of prohibited items

• Attending to any security incidents that arise

• Screening of passengers & their belongings

Requirements:

• Singapore Citizen

• Minimum 1 ‘N’ Level credit

• Able to commit 12 hours per shift

• Able to commit to a 4 work, 2 off, 5 work, 1 off continuous shift pattern.

Package & Benefits:

• Paid training provided for fresh applicants

• From $2,750 – Up to $2,850 a month

• Joining/Completion Bonus of $5,000 for applicants who can start training by 18 December 2024

• Medical & Dental coverage

• Career progression

• Yearly salary increment

• Corporate rewards with staff pass at hotels & attractions

Apply now!

Responsibilities:

• Booking of flights with airlines
• Arrange shipments with customers and contractors
• Maintain good relationships with both internal and external stakeholders
• Handle all customers' enquiries timely and effectively
• Work closely with internal operations to meet customer’s requirements
• Ensure compliance with customer’s Standard Operating Procedures
• Ensure all data are updated correctly in system
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor shipments status and inform customer accordingly
• Monitors progress to achieve month end targets
• Work with billing team to close off jobs and issue invoice
• Take charge of supplier’s invoice disputes
• Take lead in issue resolutions
• Implement improvements to enhance service capability within the team
• All other ad-hoc work instructions from Supervisor / Manager

Requirements:

• Diploma in Supply Chain or related module equivalent and above
• At least 2 years of related experience in freight forwarding industry
• Strong knowledge in freight forwarding operations
• Proficient in Microsoft Office (Outlook, Excel, Powerpoint etc)
• Communication skills
• Able to multitasking and ability to manage time effectively
• Problem-solving

At SASS (Singapore Aero Support Services Pte Ltd), we are looking for a highly motivated individual with strong expertise in data reporting and analysis to join our expanding team.

Working alongside the HR team, you will be responsible for all HR related reports, HR data management, payroll and other HR project/administrative duties.

If you are a team player who is responsible, flexible, willing to take up challenges, perform under pressure and understands the complexities within the aviation sector, we look forward to receiving your application.

Job Responsibilities:

• Extract and prepare high volume HR reports from HRIS in a timely manner.
• Payroll management - prepare, review and check.
• Administer data entry in HRIS and ensure data accuracy.
• P-File Management; ensure full digitalization of HR documents.
• Liaise with vendors, submit MOM surveys, support and manage HR administration.
• Other HR projects and tasks assigned.

Job Requirements:

• Diploma in related field with min. 2 years of working experience in a similar capacity.
• Payroll experience.
• Strong excel and reporting skills.
• Meticulous and attentive to detail.
• Prior experience in Timesoft is advantageous.
• Positive working attitude, a team player, ability to meet tight timelines and perform under pressure.

Responsibilities

* Handle full set of accounts for a group of companies

* Perform government subsidy reconciliation across companies

*Analysis and preparation of monthly management reports

* Work with centres to set and achieve financial goals and metrics

* Provide financial and accounting leadership to junior accounting staff

*Participate in financial reviews and audits

Requirements

* Degree/Diploma in Accounting or equivalent

*Relevant work experience as an Accountant especially in a related industry

*Knowledge of bookkeeping best practices and finance regulations

* An ability to concentrate , work quickly and accurately to meet deadlines

*An eye for details

* Hands-on experience with MS Excel and accounting software (eg. MYOB)

* Good organisation and filing skills

* Ability to handle sensitive, confidential information

*Honest, discreet and trustworthy

_______________________________

* Only Singaporean need apply.

JOBSCOPE OVERVIEW

1. Represent QA/QC department in 2G Management Meetings or other meetings required by Directors.

2. Create and maintain standard operating procedure (SOP’s), protocols, guidelines that ensure consistency and efficiency throughout the QA cycle.

3. Acts as Committee of all ISO audits.

4. Supervise and manage QA/QC team and interns.

5. Conduct physico-chemical and microbiological test for Chemicals and Incoming Paper.

6. Liaise with suppliers and third-party agencies.

7. Provide technical support to the sales and marketing team regarding product specifications, sample requirement & others.

8. Document those methods in standard operating procedures (SOPs) and production records, quality assurance activities with internal reporting and audits.

9. Review and compile documents for Audits (Batch Record: Prod sheet, Quality control test Reports; FG and RM Reports, Mixing records).

10. Ensure that on time calibration program of equipment (mechanical and lab instruments, weighing scales and test weights) are executed.

11. Assist to do in compounding and mixing when Mixer Operator is on leave.

12. Liaise with Overseas factory (China and Indonesia) to ensure that product or service meets specified requirements.

13. Review method validation study reports, ensure proper documentation of findings, and assist in approval or re-validation recommendations. Prepare summary reports of validation activities, results, and recommendations for management review.

14. Investigate validation failures or deviations, identify CAPA, and ensure implementation. Collaborate with cross-functional teams to enhance the efficiency and effectiveness of validation activities.

15. Identify risks in testing methods, implement mitigation strategies, and ensure data integrity during validation to maintain accuracy, reproducibility, and regulatory compliance.

16. Review and approve method validation documentation, ensuring accuracy, completeness, and compliance with quality standards. Maintain up-to-date records of validation activities, deviations, CAPA, and ensure proper version control for all related documents.

17. Provide training on method validation processes and best practices, and support Production, QC and R&D teams in executing protocols and analyzing data accurately.

18. Any other area of responsibilities that the company deems necessary.

A. QUALITY CONTROL

1. Manage product complaints or non-conformances; thoroughly investigate process failure, determine the root cause, and take prompt corrective actions.

2. Conduct physical, physico-chemical test and microbial analysis of finished product.

3. Track the materials (chemicals and fragrance) that are present in the chemical room and know whether additional supplies need to be ordered.

4. Calibrate all equipment for In-house verification Example – pH meter, weighing scale etc. and arrange external calibration with external party.

5. Train new production operators in quality control.

6. Any other area of responsibilities that the company deems necessary.

B. LIAISE WITH SUPPLIERS (Services):

1. DI Water System Maintenance (Requirements: According to Contract): Loop Sterilization, UV-Lamp etc.

2. Complete Water Quality Testing (annual) by External Lab

3. Monitor the consumable supplies from different suppliers for DI Water (Column, filters, gauges).

4. Wet Wipes Monthly External Microbial testing

5. Monitor the annual cleanroom Certification.

6. External Calibration of Equipment

7. Any other area of responsibilities that the company deems necessary.

C. PRODUCT TECHNICAL SUPPORT

1. Support Export Sales and Marketing for preparation of documentation for regulatory use (COA, Ingredient’s list, FG and RM spec etc).

2. Collaborate with development, QC, and regulatory teams to plan, execute, and review method validation protocols, ensuring compliance with applicable guidelines (e.g., ICH, FDA, EMA) and company procedures, while meeting regulatory standards for intended use.

3. Support on the process validation on the manufacturing of the product.

4. Any other area of responsibilities that the company deems necessary.

Job description

Key Responsibilities:

• Prepare and analyze financial statements and reports.
•  Manage accounts payable and receivable processes.
•  Conduct monthly reconciliations and assist in audits.
•  Ensure compliance with financial regulations and company policies.
•  Support budget preparation and financial forecasting.
•  Maintain accurate and organized financial records.
•  Other ad-hoc duties as assigned by Management.

Required Qualifications:

•  Minimum Diploma in Accountancy, LCCI, CAT or its equivalent.
•  At least 1-3 years experience preferably in similar industry.
•  Proficiency in accounting software and MS Office applications.
•  Strong understanding of accounting principles and standards.
•  Strong attention to detail and analytical skills.

Preferred Qualifications:

•  CPA certification or working towards it.
•  Previous experience in a similar role is a plus.

Salary: Negotiable based on experience. Please include your expected salary in your CV.

Work Schedule: Monday to Friday, Alternate work on Saturday

Application Process: Please include your contact details in your application. Shortlisted candidates will be notified via phone calls or messages to arrange for an interview.

The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately. All candidates will be analytical and customer service-oriented.

Job Responsibilities

Will be required to support the achievement of meeting customers’ KPI by providing high quality customer service. Effective communication with up and downstream stakeholders e.g. clients, warehouse operations, carrier brokers and other offices/facilities is essential

• Follow up with customer inquiry and provide information about services, products and to process orders
• Order creation and customer account management in SAP/WMS
• Backorder and returns management
• Coordinate with the warehouse team to ensure that operational tasks are met
• Process all documentation associated with the movement of our clients inventory into and out of the facility according to client requirements, and in an accurate and timely manner
• Perform clerical duties such as filing and reporting
• Document, investigate and resolve all customer concerns in a timely fashion;
• Drive prompt and professional communication at all times for both internal and external customers;
• Document all shipping errors on the required documentation with accuracy and attention to detail;
• Other duties as assigned to you from time to time by the company.
• Observe and comply with standard operating procedures
• Observe and comply with warehouse health & safety guidelines

Job Qualifications

• Possess 3-4 years of Contract Logistics/3PL/Healthcare industry experience and/or 2-3 years of customer-service related role experience
• Possess excellent communication (written/verbal) and presentation skills
• Require strong problem solving, organizational and time management skills, including the proven ability to work in a fast-paced environment with time-sensitive deadlines
• Proven ability to work well both independently and as part of a team required;
• Proficient in computer usage, working knowledge of WMS or SAP and MS Office.
• Possess working knowledge of order entry systems and warehouse management systems

Pratt & Whitney, an RTX business, is a world leader in the design, manufacture and service of aircraft engines and auxiliary power units for commercial, military and business aircraft. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – RTX pushes the limits of technology and science to redefine how we connect and protect our world.

We are advancing aviation, engineering integrated defense systems, and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges. Make a difference with a career at Pratt & Whitney.

What You Will Do

• Verify all Maintenance History File (MHF) worksheets & release certificates from vendors is complete & with accurate information of work performed.
• Ensure operation personnel rectify any non-conformities identified during the maintenance history file (MHF) documentation checks.
• Participate in engine pre-induction meeting with various stakeholder.
• To ensure that all reports/release tags/material labels, tally with physical identification of parts & components that was issued to engine assembly.
• Perform engine logbook review i.e. LCF calculation including LRU TSN & TSO calculation & various assigned Gate inspections processes during engine shop visit.
• Ensure availability of correct record i.e. Lift limited Parts, back to birth records in work packages for continuing Airworthiness & other certificates / document as required per PWC Quality procedures.
• Ensure history records of engine shop visit are well maintained and secured for review i.e. archiving of MHF and storage of history records at PWC or at approved vendor.
• Verify and prepare document required for releasing finished product back to service.
• Ensure timely delivery of completed engine release packet to the customers manager.
• Compile critical data and ensure information accuracy in established shop visit report formats for delivery to Customers.
• Perform data loading in Quality Control System Track System.

Qualifications You Must Have

• Diploma in Aviation, Aerospace, Engineering, or any other related field.
• 2 years of relevant experience in Maintenance Repair & Overhaul (MRO) facility, production planning or scheduling.
• Advanced MS Excel and PowerPoint skill.
• Excellent problem-solving, analytical, prioritization and multi-tasking skill.
• Flexible to commit working overtime to support business on need basis.

Qualifications We Prefer

• Information system skill level in SAP
• CAAS papers (engine category) will be an asset for skill development and career growth.

What We Offer

• Career and skills development opportunities.
• Employee scholarship program for further education.
• Comprehensive health, medical and dental benefits.
• On-the-job training and in-house/external certifications
• Competitive remuneration package.
• Allowance and overtime benefits where applicable.
• Company transport provided.

Learn More & Apply Now!

• Diversity, Equity & Inclusion fuels opportunity for our employees, customers and communities.
• Corporate social responsibility to lift up underserved communities, support the advancement of people, address climate change; learn about our Environmental, Social and Governance aspirations.
• Watch We Are RTX and We Stand Up for Inclusion videos.

Key Responsibilities:

• Analyze inventory levels and recommend optimal float levels for Rotables to meet customer demands and operational needs.
• Collaborate with the Administrative Officer to develop and implement inventory optimization strategies.
• Facilitate the procurement process for new or replacement Rotables, ensuring timely and cost-effective purchasing.
• Work with suppliers and internal teams to ensure efficient procurement operations.
• Source and obtain quotations from OEMs or vendors for repair services.
• Process and review repair quotations, preparing a consolidated Quotation Summary (QS) for vendor selection.
• Maintain and update repair vendor databases to ensure accurate information is readily available.
• Maintain accurate records for inventory planning, procurement, and vendor communications to support reporting needs.
• Identify opportunities for process improvements to enhance overall efficiency.
• Collaborate with team members to implement best practices and streamline operations.
• Perform other duties as assigned by the Administrative Officer or superiors to support the objectives of the Component Services team.

Requirements:

• Polytechnic Diploma in an Engineering field
• At least 2 years working/professional experience. Working experience in the aviation industry would be preferred.
• Strong analytical and reporting skills
• Good communication and writing skills
• Able to think analytically
• Advance computer skills in Microsoft Excel, Visual Basic, and Tableau would be an advantage

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

We thank all candidates for your interest in SIA Engineering Company, and regret that only shortlisted candidates will be notified.

Job Summary:

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsibilities:

• Handle customer’s enquiries promptly
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on various requirements and rates
• Prepare shipping, LCL, FCL documentation
• Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
• Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
• Sea freight quotation for adhoc COD customers
• Arrange for the packing / labelling of Dangerous Goods
• Provide quotations upon application
• Responsible for closing of files every month
• Responsible for DG declaration from time to time

Job Requirements:

• Diploma / Degree preferred
• Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
• Possess excellent communication and interpersonal skills

We invite interested and qualified candidates to submit resume for consideration. We regret that only shortlisted applicants will be contacted.

Responsibilities:

• Daily update of bank book.
• Report daily bank balance to regional team and update weekly forecast.
• Prepare monthly bank reconciliation.
• Perform AP functions including data entry for vendor bills, process bill payments and vendor SOA reconciliations on monthly basis.
• Prepare monthly and weekly AR aging report and monitor receivable collections.
• Update of petty cash record.
• Prepare required journal entries to facilitate monthly accounting closure.
• Prepare monthly financial reports and update P&L schedules.
• Assist in month-end closing activities.
• Assist in annual audit matters.
• Any additional tasks as assigned by the supervisor or manager.

Requirements:

• Minimum 1 - 2 years of related working experience in finance/ accounting field.
• Problem-solving skills.
• Able to multi-task and work independently in a fast-paced environment and meet tight deadlines.
• Self-motivated and able to work in the team spirits. Eager to learn and inquisitive by nature.
• Knowledge of Microsoft Office (Excel).
• Experience with NetSuite system and CargoWise system will be advantageous.

1. Responsible for Accounts Payable & Accounts Receivable

2. Send AR SOA to clients on monthly basis.

3. Manage and follow up with clients on disputes if any

3. Manage AR ageing and following up with clients on payment schedule.

4. Maintain proper filing and documentation of records

5. Entry of clients' payment detail into internal systems

6. Check bank record on daily basis

7. Any other tasks assigned

8. Preparing payments

Requirement:

1. Prefer candidate to stay in the eastern part of Singapore since office is at Alps Avenue

2. Minimum 1 year work experience, preferably in logisctics industry

3. Eager to learn and work independently with or without supervision.

4. Positive attitude, meticulous and someone with initiative

5. Team Player

• Monitor customer spare requirement and liaise with various departments to activate, track, and expedite on the replenishment of on-site inventory upon usage.
• Act as customer account planner and point of contact for customer enquiries on material requirement.
• Initiate loan/exchange/purchase activities to support material shortages.
• Monitor EDD and AWB information and accurately update the Web portal.
• Weekly reporting at Customer operations meeting on spares status.
• Raise Purchase Req for Class C and D components.
• Follow up on operations spares issuance for closure; handling of administrative functions relating to customer’s spare orders.
• Providing timely responses to customers’ queries and requests.

Qualifications/Requirements

• Polytechnic Diploma in an Engineering Field.
• Working experience in material management in the aviation industry would be an advantage. Candidates with experience in inventory management in other industries would also be considered.
• At least 2 years working/professional experience. Working experience in the aviation industry would be preferred.
• Strong analytical, interpersonal and communication skills.
• Good human relations skills.
• Ability to learn fast and willingness to take up additional responsibilities.
• Proficiency with SAP will be advantageous.
• Customer-centric with the ability to adapt to different types of characters.

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

• Assist in the preliminary sourcing of repair vendors for parts supported under SIAEC’s ITM programs. To assist the executive in evaluating repair vendor quotes received under the various repair sourcing exercises and provide recommendations for approval.
• Supports repair vendor sourcing activities for both ITM programs and 3rd party hangar checks.
• Follows up with quality on vendor evaluation and approval into SIAEC vendor listing.
• Monitors approved repair vendor listing to maintain currency of vendor network.
• Maintains preferred vendor listing to facilitate ease of repair order creation as well as updates outhouse maintenance contracts in SAP.
• Supports executive in generating necessary data for management reporting.

Requirements:

• Polytechnic Diploma in an Engineering field
• Working experience in Repair Management, vendor sourcing or Inventory Technical Management in the aviation industry would be an advantage
• At least 2 years working/professional experience. Working experience in the aviation industry would be preferred.
• Strong analytical and reporting skills
• Good communication and writing skills
• Able to think analytically
• Advance computer skills in Microsoft Excel, Visual Basic, and Tableau would be an advantage

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

We thank all candidates for your interest in SIA Engineering Company, and regret that only shortlisted candidates will be notified.

• Attend calls, emails from other agents on cargo arrival notice

• Receive pre-alert through email from sales support and overseas agents

• Monitor shipments (arrival date, time, short landed, survey, missing)

• Transfer and create job information into company in-house system

• Break-bulk console and direct consignments

• Co-ordinate with contractor for airlines and agents cargo clearance

• Correspond with overseas offices on general import inquiries

• Attend to customers’ requests for flight info, cargo, and delivery status, permit, invoice, etc

• Attend to POD requested by overseas and local customers

• Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc

• Prepare and issue invoices and billings to close the jobs

• Filing of documents

• Any ad-hoc duties as may be assigned by the company’s management

Requirements

-At least 1 year relevant experience in freight forwarding

-Proficient in Microsoft Office

-Team player with good attitude and initiative

· Quote and propose air freight solutions to customers

· Coordinate with airlines on rates and bookings

· Liaise with customers on export shipment instructions and booking updates

· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc

· Prepare job sheets for Operations to follow up

· Check shipments status / uplift

· Job costing

· Resolve problems when they crop up

Job Responsibilities:

• Plan and assign equipmentoperators for aircraftpushback/towing, water/toilet servicingand supply of GSE equipment.
• Liaise with IGO/Maintrol/CEG for aircraft towingand other utilities servicing activities.
• Liaise with Equipment Maintenance team on equipmentrequirements/shortages.
• Maintain regularwalkie-talkie communication with the equipment operators to ensurepunctual departure of flights and any other changes in assignment for any services.
• Attend to customers’ requests/complaints (wherenecessary).
• Update the duty supervisor on any delay.
• Carry out any other duties as assigned.

Job Requirements:

• Higher Nitec / Diploma in Aviation or Aircraft Mgt with at least 2 years experience in the similar role in aviation industries.
• Candidates who are proficient in SAP and Microsoft Applications will have an advantage.
• Must be able to perform shift works

Job Responsibilities:

• Plan and assign equipment operators for aircraft pushback/towing, water/toilet servicing and supply of GSE equipment.
• Liaise with IGO/Maintrol/CEG for aircraft towing and other utilities servicing activities.
• Liaise with Equipment Maintenance team on equipment requirements/shortages.
• Maintain regular walkie-talkie communication with the equipment operators to ensure punctual departure of flights and any other changes in assignment for any services.
• Attend to customers’ requests/complaints (where necessary).
• Update the duty supervisor on any delay.
• Carry out any other duties as assigned.

Job Requirements:

• Higher Nitec / Diploma in Aviation or Aircraft Mgt
• Candidates who are proficient in SAP and Microsoft Applications will have an advantage
• Must be able to perform shift works
• Work Location: Changi Airport

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

Head of Key Accounts & Client Success Singapore/South Asia

We are seeking a Head of Key Accounts & Client Success to join our team in Asendia Singapore. Reporting to the Head of Commercial Singapore/South Asia, the incumbent will predominantly be responsible for managing and nurturing key client relationships, ensuring client satisfaction, and driving business growth through strategic account management. This role involves leading a team to deliver exceptional service, optimizing client success strategies, and collaborating with various departments, such as sales, operations, IT and Products, to meet client needs and company objectives. The incumbent plays a vital role in the business transformation as Asendia Singapore aims to expand into new markets in the APAC region.

Your Tasks

• Team manager in charge of key accounts, client onboarding (pre-sales) and client success (post sales).
• Manage the organization’s key clients and ensures that the clients’ requirements in terms of SLA management, operational requirements and general account management needs are met.
• Collaborate with key clients to broaden Asendia's scope of work in terms of new lanes, products, and services to foster mutual growth of all parties.
• Provides solutioning support for new clients through a mix of network knowledge, IT and tech setup knowledge coupled with a clear understanding of the clients’ needs.
• Collaborate with the client's onboarding executive(s) to ensure a complete and comprehensive onboarding process.
• Ensure that requisite customer level SLAs are met and establish regular processes to ensure review, maintenance and improvement of transit times and the overall customer experience.
• Utilize data for effective customer service (tracking of tickets and resolution) in conjunction with net promoter scores to ensure overall customer satisfaction.
• Lead and mentor a team of client success specialists, i.e. customer service team in delivering day-to-day support to customers’ queries.
• Main coordination interface with internal stakeholders and functional teams to resolve the issues raised by customers during the onboarding process.

Your Profile

• Minimum of 7 years of experience in commercial account management or client success roles, preferably in the logistics industry. Knowledge of e-commerce cross border logistics is highly desirable.
• Strong team management skills, preferably with minimum 3 years of experience.
• Experience in managing large and complex key accounts in an e-commerce or logistics industry and proven records of driving business growth.
• Excellent analytical, data analysis and problem-solving skills are required for making strategic decisions.
• Possess a customer-focused mindset along with excellent interpersonal and stakeholder relationship management skills to be able to establish and maintain long-term relationships with clients and cooperate with coworkers across departments.
• Strong execution ability on strategic plans and provides improvement measures to teams and management.
• Strong ability to deliver work that adds value by contributing to the growth of the business.
• Strong communication and interpersonal skills that effectively delivers clear message to address the needs of diverse audiences and managing conflicts of ideas to convince opinion on matters of strategic importance.
• Strong tenacity to translate ambiguity to action and remains optimistic even in challenging circumstances.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “HDKACS_102024ASSG”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

Job Responsibilities

• Execution of AWBs and Closing of daily Console
• Coordinate with agents, carriers, co-loaders, customers
• Attend to daily job issues (Amendment of Weight, AWB, etc)
• Monitor daily Console timing as to ensure cargo up-lift on time
• Coordinate with Warehouse/Contractors as to ensure smooth flow of cargos transfer from Warehouse to Terminals and arrange collection if needed.
• Drive continuous improvement of Airfreight Export operations
• Shift work required

Job Requirements

• GCE N level and above
• 1 year of working experience in Freight or 2 years of working experience
• Good Interpersonal Skills
• Good time management
• Able to work with MS Office

Job Purpose:

The HR & Administration Officer is responsible for overseeing and managing human resources tasks and ensuring smooth office operations. The role includes recruitment, onboarding, employee relations, payroll, compliance, and administrative tasks such as facility management, office supplies, and event coordination.

Key Responsibilities:

Human Resources Responsibilities:

- Recruitment & Staffing:

• Manage end-to-end recruitment processes: job postings, CV screening, interviewing, and selection.
• Ensure onboarding processes, orientation, and training of new employees.
• Manage employee exit processes (offboarding, exit interviews, etc.).

- Employee Relations & Engagement:

• Handle employee grievances, manage conflict resolution, and address workplace issues.
• Foster a positive and productive work environment through engagement programs, wellness initiatives, and team-building activities.
• Ensure compliance with labor laws and organizational policies.

- Performance Management:

• Assist in the development and implementation of performance evaluation processes.
• Support managers and employees in performance improvement plans and development goals.

- Compensation & Benefits:

• Oversee payroll processing, ensuring accurate and timely salary disbursement.
• Administer employee benefits programs (insurance, leave, etc.).
• Monitor compliance with compensation and benefits regulations.

- Training & Development:

• Identify training needs and coordinate training programs for employee skill development.
• Support career development and succession planning initiatives.

Administration Responsibilities:

- Office Management:

• Ensure the smooth running of the office, including managing office supplies, facilities, and vendor relations.
• Maintain office equipment, oversee repairs, and manage contracts with service providers.

- Compliance & Record Keeping:

• Maintain employee files, contracts, and confidential records.
• Ensure legal compliance with local labor laws and workplace safety regulations.

- Administrative Support:

• Provide administrative support to senior management and other departments as needed.
• Organize company events, meetings, and conferences.
• Handle correspondence, reports, and presentations as needed.

- Budgeting & Cost Control:

• Manage HR and administrative budgets.
• Ensure cost-efficient use of resources and monitor expenses.

Other Responsibilities:

• Stay updated with industry trends and best practices in HR and office management.
• Assist in organizational planning, strategy, and execution of HR projects.
• Oversee security protocols and health and safety policies within the workplace.

Key Qualifications:

• Proven experience in HR and office management roles.
• Strong understanding of labor laws, employment practices, and HR procedures.
• Excellent communication, organizational, and leadership skills.
• Proficiency in HR software, MS Office, and familiarity with payroll systems.
• Ability to manage multiple tasks and prioritize work in a fast-paced environment.

Core Competencies:

• Problem-solving and decision-making
• Strong interpersonal skills
• Attention to detail
• Integrity and confidentiality
• Time management and ability to meet deadlines

Export role

• Prepare and execute Air Waybill, for perishables, general cargo, consolidated shipments, etc using Freight Master
• Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter etc) and airline labels
• Ensure all export cargo are properly marked and labelled prior to transfer to airlines
• Give instructions to Drivers/Cargo-hands on the transfer of cargo for export
• Declare Export Cargo Clearance Permit including Certificate of Origin (CO)

Requirements

• At least 1 year relevant experience in freight forwarding
• Proficient in Microsoft Office
• Team player with good attitude and initiative

Location: 115 Airport Cargo Road Cargo Agents Building C Singapore 819466

Job Responsibilities

• Handle full set of Export documents
• Liaise with customer as and when necessary, on documents discrepancy
• Manage day to day operational transaction for client's shipment
• Arrange for permit declaration
• Send pre-alert to overseas agents
• Advise billing to stakeholders
• Job file closing
• Any other duties assigned by Management.

Job requirements:

• Candidate must possess at least “O” / “ A” Level
• Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent.
• At least 1 year(s) of Sea Freight documentation knowledge in the related field
• Required Skill(s): Microsoft Office/ Excel
• Preferably Entry Level specialized in Logistics/Supply Chain or equivalent.
• Work Independently, communication and coordination skills, able take initiative.

Part Time position 3 to 4 days

Working Hours 6 pm to 130 am

Staying in East (Tampines/ Pasir Ris)

Key Responsibilities:

• Increase guest spending and drive revenue growth by upselling premium services such as bottle service, VIP packages, and event promotions.
• Attract new customers through social networking, referrals, and proactive outreach.
• Build and maintain strong relationships with guests, ensuring repeat visits and enhancing customer loyalty.
• Meet KPIs related to guest acquisition, retention, and revenue growth.
• Assist in promoting and bringing in new customers to the venue.
• Manage reservations and VIP guest lists, ensuring priority seating and exceptional service for high-profile clients.
• Handle guest inquiries, concerns, and special requests with professionalism and efficiency.
• Monitor and maintain the venue's premium image, including dress code enforcement and ambiance.

Additional Responsibilities:

• Oversee VIP sections, ensuring top-tier service for premium clients.
• Assist with planning and execution of special events and themed nights.
• Provide feedback and insights to management on guest preferences, trends, and areas for improvement.
• Collaborate with the marketing team to promote the venue through social media and other platforms.

Requirements:

• Proven ability to drive customer spending and contribute to revenue growth in a hospitality or nightclub environment is a plus
• Strong sales and networking skills to attract new clients and retain high-spending guests.
• Excellent interpersonal and communication skills.
• Professional appearance and confident demeanor.
• Self-motivated with a results-driven approach.
• Flexible with working hours, including late nights, weekends, and holidays.
• Ability to work under pressure in a fast-paced, high-energy environment.
• Knowledge of current nightlife trends and music culture is an advantage.