Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB SCOPE

• Management of Accounts Payable / Receivables Functions
• Creation of Quotations, Invoices, Claims Submission for Clients
• Issuance of Payments and Receipts using Company's Accounting Software
• Financial Management (Banks Balance / GIRO / Cash Flow Monitoring)
• Bi-Monthly Payroll and Employee Management (Salary Computation using Company's VBA Excel, Renewal of Work Permits etc)
• Monthly Bank Reconciliations and General Ledger Adjustments
• Other Administrative Tasks as assigned

EXPERIENCE

• Minimum GCE 'O'-Level or equivalent
• Ideally at least 1 year of relevant Accounts experience
• Computer Literate and Knowledge of MS Office
• Knowledge of OCI Accounting Software advantageous
• Independent Multi-tasker, Fast Worker, Meticulous and Well-organized
• Please state Last Drawn and Expected Salary in your Resume

Thanks for your interest / application in this role.

We regret to inform that only shortlisted candidates will be notified.

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

· Assists in achieving store recruiting goals

· Run Cash Register

· Drive the achievement of the store’s sale targets while also meeting individual sales goals

· Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

· Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans

· Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

· Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

· Identifies performance issues and policy violations according to company policy and partners with the Store Manager

· Keeping the store fully stocked

· Maintaining the highest level of visual merchandising and store conditions

· Delivering exceptional sales services for improved customer satisfaction

· Interacting with customers and identifying their needs and preferences

· Operating cash registers and point-of-sale machines

· Receiving and verifying the quality and quantity of new shipments

· Enforcing in-store security and health and safety procedures and regulations

· Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.

· Previous specialty retail management experience, preferably in the outdoor industry

· Retail background preferred-previous management experience

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Jobscopes of the position Includes:

1) Customer Service

2) Arrange Servicing Schedule with customer

3) Arrange Installation Schedule with customer

4) Keep track contract renewal

5) Keep and maintain records (Data Entry)

6) Provide Quotation

7) Ordering of stocks

and Any Ad-hoc Duty assigned when required.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. Job requirement:
2. Document Management:Issuing Purchase Orders (POs): Creating and processing purchase orders for necessary supplies, services, or equipment.
   Delivery Orders (DOs): Managing the documentation related to the receipt and distribution of goods.
   Invoices: Processing and tracking invoices from vendors, ensuring timely payment with the company software
   
3. Office Supplies: Ordering and maintaining office supplies.
   
4. Communication:Handling incoming and outgoing mail.
   Answering and directing phone calls, emails, and other inquiries.
   
   
5. Record-Keeping:Maintaining organized and up-to-date records, including employee records, contracts, and other important documents.
   
6. Scheduling and Coordination:Managing calendars and scheduling appointments, meetings, and events.
   Coordinating travel arrangements for employees, if necessary.
   
7. Human Resources Support:Assisting in the onboarding process for new employees.
   Managing employee time and attendance records with company software
   
8. Financial Administration:Assisting with basic financial tasks, such as expense tracking and petty cash management.
   Collaborating with the finance department on budget-related activities.
   

1. Requirement: At least diploma or above degree
2. Chinese and English speaking prefer as need to communicate with chinese customer occaionally.
3. at least 2 years experience for the office admin job.
   
   
   

Job Description

● Assist in coordinating jobs for service department and liaising with all parties involved with servicing

● Attend to customer enquiries as well as arrangement of appointments

● Maintain work report database and all related data entry

● Quotations, billing of completed jobs and monitoring of service assignments.

● Follow through with Preventive Maintenance contracts

● General administrative office duties and technical activities

Job Qualification

• Basic analytical skills
• Proficient in MS Office
• Excellent Interpersonal & communication skills
• SAP B1 an advantage

• Attractive compensation package
• Japanese MNC
• East
• Minimum 1 years of relevant experience
• Experience in machine installation and machine related troubleshooting

Our client, a leading manufacturer of precision processing equipment and tooling, is looking for suitable talents to fill the position of Assistant Service Engineer.

RESPONSIBILITIES:

• Carry out machine installation
• Carry out preventive maintenance and implementation of machine improvement
• Handle machine related issues and troubleshooting
• Conduct Training for Customers

REQUIREMENTS:

• Nitec/Higher Nitec/Diploma in Mechanical, Electronic, or any other engineering disciplines
• Minimum 1 year relevant working experience
• Proficient in MS office

OTHER INFORMATION:

• Location: East
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044):

Email – [email protected]

or call your Friendly Consultant, Florence, at 6590 9906 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Job Description

• Assist in finance project reconciliation – more will be elaborated
• Manage and assist in related tax matters, including GST reporting etc
• Manage and handle fixed assets related matters
• Help in preparing financial statements.

Duration: 3 Months (Internship) can start immediately

Location (Dhoby Ghaut)

Salary: $14/hr

Working Hours: 9am - 6pm

Interested candidates, please email your updated resume to [email protected] to apply or contact via Whatsapp : +65 9112 0592

ATTN; Adrena Toh/ Magdeline Tan (CEI: R1104772)

• MNC
• 5-day work week
• Up to S$3,000

Our client, a leading company in precission machinery and processing, is looking for suitable talents to join their growing business as Legal Admin.

RESPONSIBILITIES:

• Proofread and revise drafts of legal documents, based on advice from Japan legal team.
• Research, analyse and interpret laws and regulations in legal documents.
• Record keeping of electronic and hard copy filing of legal documents.
• Prepare legal and management reports.
• Respond to all law-related queries from internal stakeholders.
• Cooperate with Japan legal team on various projects, legal research and enforcement of company rules.
• Ensure adherence to company rules with regards to legal documents.

REQUIREMENTS:

• Minimum Diploma in Law, Legal Executive
• Efficient administrative and organisational skills
• Ability to grasp and intepret legal documents
• Outstanding written and verbal communication skills
• Proficient in Microsoft Office

OTHER INFORMATION:

• Location: East
• Working hours: Monday to Friday, Office Hours
• Salary: Up to S$3,000 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

JOB DESCRIPTION:

• Assist in full recruitment cycle.
• Assist in preparing employment contracts, certification letters and other HR related matters.
• Create and maintain accurate employee leave records in HR System and filling.
• Assist in Payroll Processing
• Knowledge on Employment Law
• Assist in Work permint / pass application, renewal and cancellation of work passes.
• Maintain a good record documents and filling
• Other admin duties as required

ATTRIBUTES:

• Applicant should display a highly committed, willingness to learn and can-do attitude
• Able to multi-task in a dynamic and fast-paced environment
• Team player and able to work independently under tight schedules
• Maintain good relationship with staff from all level

REQUIREMENTS:

• O level / Diploma
• Proficient in Microsoft Word and Excel
• Good knowledge on HR system & MOM rules and regulation
• Able to start immediately is an added bonus

Job Description

• To pick and pack stock according to D/O received.
• To ensure timely and accurate delivery of goods.
• To receive and process warehouse stocks (receive, unload, store).
• To communicate and cooperate with superiors and co-workers.
• To report any discrepancies.
• Basic housekeeping at the end of the day at the warehouse.
• Other ad-hoc duties as and when required.
• 5.5 Days work week

Requirement

• Minimum 1 to 2 years relevant experience
• Candidate must possess at least Primary/O Level/Diploma/NITEC or any field of study
• Added advantage if possess a Forklift License
• Ability to work under pressure in a fast paced and dynamic warehouse logistics environment.
• Physically fit as carrying of cartons of bottles are required
• Careful, detailed and willing to learn/take initiative
• Able to start immediately is an advantage

We are well establishing Construction

Company. In line with our expansion plan,

we invite suitable qualified individuals to

fill the following position:-

ACCOUNT CUM ADMIN

Responsibilities

- Assisting Accounts Dept. in AR & AP

functions.

- Preparing and issuing of invoices for

billing purposes.

- Liaise with customers on billing issues.

- Inputting invoices from suppliers into

MYOB.

- Liaise with suppliers on discrepancies in

invoices.

- Any other ad-hoc duties as required.

Requirement

- Candidate must possess at least a

Diploma/ “A” Levels/ “O” Levels.

- Candidates with administrative

experience will also be considered.

- Full-Time position(s) available

-

Interested candidate please email at

[email protected]

Other Information

- Location: Kaki Bukit

- Salary Range : $2400-$3500

Jobscopes of the position Includes:

1) Customer Service

2) Arrange Servicing Schedule with customer

3) Arrange Installation Schedule with customer

4) Keep track contract renewal

5) Keep and maintain records (Data Entry)

6) Provide Quotation

7) Ordering of stocks

and Any Ad-hoc Duty assigned when required.

The construction company recruits experienced administrative staff, mainly responsible for applying for the work permit of the worker, arranging the worker to book a safety course, booking a quarantine center, and calculating the salary, as well as all the formalities before the foreign worker comes to Singapore, the applicant needs to have at least 3 years of relevant experience as a clerk in the construction company, proficient in Chinese and English, proficient in computer operation, obey the arrangement of the leader, conscientious and responsible for the work, diligent and studious, welcome relevant experience personnel to send resumes.

The Admin Assistant is responsible to provide general office and administrative support to ensure efficient and effective operations.

• Answer and direct phone calls

• Order processing (generate quotation, DO and invoice)

• Handle Staff and customer inquiries/issues on the phone, via email and live chats in a timely and professional manner

• Updating and maintain of employees P-files, policies, employees’ handbook and any HR related documents

• Other ad-hoc HR duties as assigned

• Positive working mindset

• General administration and other coordination duties

• Regular update of stocks movement on daily, weekly and monthly
• Prepare sales/stock report and Data Entry
• Update and report on job status of service equipments
• Liaise with external parties such as consumers, contractors and suppliers
• Support sales and technical staff

As an Assistant Manager/ Senior Executive, you will provide operational support including project management and administrative support in the areas of customer service, quality and business operations across nursing homes facilities. Your scope includes assistance to craft policies on operational processes, workflow design, data extraction and analysis.

The position requires a self-driven individual, who has an eye for details. He/she is keen to take up enriching opportunities to further develop his/her career in the eldercare sector.

Primary responsibility is to work with Head of Department (HOD), clinical and non-clinical departments.

Operations and Service Excellence

• Operationalize and communicate current processes, constant reviewing of work processes and fine tuning for further improvement
• Develop effective and efficient workflow and processes/procedures, liaise with various department and stakeholder to align processes for ensuring compliance to all applicable regulations and standards
• Address client feedback by investigating and gathering information, work closely with internal parties to close service gaps promptly
• Make recommendations to continuously improve client experience
• Prepare and submit monthly reports to track operational and service outcomes
• Liaise and coordinate with Health agencies and external parties as assigned
• Any other projects/assignments as directed by Head of Department

Requirements

• Degree in healthcare related field with at least 2 years of relevant working experience
• Meticulous and analytical, with strong problem solving skills
• A team player, able to multi-task in a fast paced environment.
• Good interpersonal and communication skills
• Proficient with MS Office

Handle day-to-day Invoicing & Accounts Payables and add hoc basis

Assist to obtain approvals from dept heads on Invoices for purchases/billing requests before

preparing payments/invoices

Follow up Purchase Orders

Clarify and follow up discrepancies with vendors, cs, site personnel

Weekly particular management report for manager review

Assist Accounts Manager

Handle project site petty cash claim and staff claim

Record Daily Site matters transaction

Any other accounts related duties

Prepare Receipt Voucher and Payment Voucher

Copies of vouchers, invoice or correspondence necessary for files

Record Inventory and orders

Assist in daily payment for workers including allowance

Assist with daily add hoc basis as assigned

Marketing Assistant Manager Responsibilities:

Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

Helping identify marketing trends and key opportunities for innovation.

Learning and working with various types of software for digital marketing.

Working closely with sales and marketing department.

Creating marketing materials such as white papers, case studies, and presentations.

Giving presentations.

Maintaining a marketing database.

Providing administrative support to the marketing and sales team.

Preparing, formatting and editing a range of documents.

Understanding company product and brand.

General office duties.

Creating and interpreting a variety of reports.

Organizing market research.

Analyzing questionnaires and other forms of feedback.

Updating social media accounts.

Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

Bachelor’s degree in marketing, business or related field.

Administration or sales and marketing assistant experience.

Effective written and verbal communication skills.

A high level of attention to detail.

Ability to work effectively within a team and independently.

Experience using computers for a variety of tasks.

Competency in Microsoft applications including Word, Excel, and Outlook.

Good organization skills.

Related job and internship experience.

Digital marketing experience.

The ability to work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB DESCRIPTION:

• Assist in full recruitment cycle.
• Assist in preparing employment contracts, certification letters and other HR related matters.
• Create and maintain accurate employee leave records in HR System and filling.
• Assist in Payroll Processing
• Knowledge on Employment Law
• Assist in Work permint / pass application, renewal and cancellation of work passes.
• Maintain a good record documents and filling
• Other admin duties as required

ATTRIBUTES:

• Applicant should display a highly committed, willingness to learn and can-do attitude
• Able to multi-task in a dynamic and fast-paced environment
• Team player and able to work independently under tight schedules
• Maintain good relationship with staff from all level

REQUIREMENTS:

• Diploma / Degree in HR / Admin
• Proficient in Microsoft Word and Excel
• Good knowledge on HR system & MOM rules and regulation
• Able to start immediately is an added bonus

Customer Service & Admin Representative

East / 5 Days

$2500 - $2800

Professionally handling and responding to customer enquiries within the required response time and maintain high level of service

Attend and respond with propose writing to all customers feedback via emails, social media, phone calls and other channels

Take ownership of escalation, corrective actions to resolve customer issues

Maintain a high and consistent level of support quality across various departments

Compile customer feedback and provide advisory to management by generating monthly data

Booking of schedule on installation / delivery

Assist in documenting and reporting quality levels and KPIs

Develop and improve SOP for handling customer complaints

Ad-hoc administrative duties as assigned

Description

• Assist in the day-to-day operations within the warehouse department.
• Assist deliveries in loading and unloading of photocopier machines.
• Ensure to keep the warehouse area safe, clean and organized.
• Any other ad-hoc duties when assigned.
• No experience is required, training will be provided.

Looking for an honest, hardworking & aggressive sales personel to join & expand with the company.

Must enjoy meeting people & be able to travel.

Your main role is to promote the company's range of liquor & wine products.

Possess some knowledge and appreciation of wine & liquor will be an added advantage.