Our client is seeking an experienced and dynamic Director of Customer Service to lead our customer support team, ensuring exceptional service and satisfaction for their crypto users. The potential candidate will be required to relocate to Dubai and an excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders.

Responsibilities

Team Leadership:

Lead, inspire, and manage a high-performing customer service team. Foster a positive and customer-centric culture within the department.

Service Excellence:

Establish and uphold high standards for customer service, ensuring timely and accurate resolution of customer inquiries and issues.

Implement best practices to enhance the overall customer experience.

Strategic Planning:

Develop and implement strategies to optimize customer service operations in alignment with business goals.

Contribute to the development of customer-centric policies and procedures.

Customer Advocacy:

Advocate for customer needs and feedback within the organization.

Collaborate with other departments to drive improvements based on customer insights.

Quality Assurance:

Implement quality assurance processes to monitor and evaluate customer interactions.

Provide regular feedback and coaching to customer service representatives.

Technology Integration:

Collaborate with the technology team to implement and optimize customer service platforms, chatbots, and other support tools.

Stay informed about industry trends in customer service technology.

Training and Development:

Develop and deliver training programs for customer service representatives.

Ensure ongoing professional development to enhance team skills.

Metrics and Reporting:

Establish key performance indicators (KPIs) for the customer service team.

Monitor and analyze performance metrics, providing regular reports to senior management.

Crisis Management:

Develop and implement crisis management protocols for handling escalated customer issues.

Ensure effective communication during service outages or disruptions.

Customer Feedback and Surveys:

Implement customer feedback mechanisms, such as surveys and reviews, to gather insights for continuous improvement. Utilize feedback to drive strategic decisions and enhance customer satisfaction.

Qualifications:

• Proven 7+ experience in a leadership role within customer service, preferably in the crypto or fintech industry.
• Strong understanding of the crypto industry and digital financial services.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinker with the ability to align customer service efforts with overall business objectives.
• Familiarity with customer service technology and tools.
• Bachelor’s degree in Business, Marketing, or a related field.

Candidates interested in this role must be willing to relocate to Dubai. Candidates are required excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders

Please send your CV to [email protected] for consideration.

• Generating data to establish a basis for analyzing sales and fostering market growth through the utilization of Microsoft and SAP software.
• Responsible for promotional initiatives, generating leads, and contributing to the development of sales strategies.

Requirements:

• Degree in Marketing or equivalent.
• At least 2 years of relevant experience.
• Proficient in Microsoft Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Perform full spectrum of HR and administrative support.
• Handle work pass applications, renewal and cancellation of foreign workers and process claims of government grants such as maternity leave and childcare leave applications.
• Responsible for monthly processing and submission of payroll and reports.
• Review, enhance and maintain HR policies and procedures.

Requirements:

• Diploma in Human Resource Management or equivalent.
• At least 2 years of HR and admin experience in Logistics/Freight Forwarding industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Admin Sales Coordinator

• Salary: $2,000 - $2,200
• Working Day& Hour: 5 Day [Mon-Fri] | 9am – 6.30pm
• Working Location: Expo MRT ( 1 Bus stop from Expo MRT

Job Responsibilities:

• Provide support to the Sales Directors and Managers in the administrative duties in the Sales & Marketing Department
• Assist in order processing, quotation and delivery arrangements.
• Liaise with customers on the shipment arrangement to ensure timely and cost-effective deliveries.
• General administrative tasks. (e.g handle customers' enquiries, data entry, filing etc)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Corporate sales refers to the specific branch of B2B sales focused on acquiring business travel accounts. This involves building long-term relationships with companies and their travel managers to secure their employees' flights on a specific airline. It's a crucial segment for airlines, contributing significantly to their revenue and overall passenger load.

1. Implement sales strategy to achieve revenue targets for corporate sector in Singapore, build and maintain strong relationships with key stakeholders within the corporate sector and identify new business opportunities.
2. Develop and maintain relationships with corporate clients in Singapore, including C-level executives, HR managers, and procurement teams.
3. Identify new business opportunities within the corporate sector, including new clients, verticals, and regions.
4. Work closely with the Corporate Sales Manager to develop and execute sales strategies to achieve revenue targets.
5. Conduct sales presentations and product demonstrations to potential clients, highlighting the benefits and features of our products and services.
6. Prepare proposals and negotiate contracts with clients, ensuring that terms and conditions are in line with company policies and guidelines.
7. Provide exceptional customer service and support to clients, ensuring that their needs are met and issues are resolved in a timely and professional manner.
8. Collaborate with other departments to ensure a seamless customer experience, from initial inquiry through to post-sale support.
9. Keep up-to-date with market trends and competitor activities, providing regular feedback and insights to the Corporate Sales Manager.
10. Attend trade shows, conferences, and networking events to expand your network and promote our products and services

Target Customers:

• Large companies: These can be across various industries like finance, tech, or pharmaceuticals, with frequent business travel needs.
• Travel management companies (TMCs): These companies manage travel arrangements for multiple corporations and negotiate bulk deals with airlines.

Key Focus Area

• Develop and manage corporate travel programs: Tailoring specific flight packages, discounts, and loyalty programs for each company's travel needs and budget.
• Build relationships with travel managers and decision-makers: Understanding their travel policies, preferences, and pain points to offer solutions and build trust.
• Present and negotiate pricing proposals: Offering competitive rates and packages to win the business over other airlines.
• Provide ongoing support: Ensuring seamless booking and travel experiences for employees of partnered companies.

What we need from you -

1. Bachelor's degree / Diploma in Business, Marketing, or related field.
2. Minimum 5 years of sales experience, prefebably in Airlines Corporate
3. Strong understanding of the Singapore market and corporate sector in Airlines/Travel business, including business culture, regulatory environment, and market trends.
4. Proven track record of achieving sales targets and managing a sales pipeline.
5. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
6. Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
7. Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
8. Ability to provide sales strategies, problem solving in a fast pace manner.
9. Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.

POSITION SUMMARY

As the Senior/RA Executive, you will bring your technical and strategic expertise to the forefront, managing the lifecycle and submission pipelines in a time-efficient manner. You will ensure that processes align with global standards and regulatory frameworks, while working closely with internal and external stakeholders to develop effective regulatory strategies.

NOTE: This position may be filled at Senior Regulatory Affairs Executive or Regulatory Affairs Executive and will be determined based on the candidate's experience and qualifications.

KEY RESPONSIBILITIES

• Develop and implement regulatory strategies for the company's products in the assigned region, in line with global standards and regulations.
• Manage the preparation and submission of regulatory applications to health authorities, including new drug applications.
• Serve as the primary contact with regulatory authorities, including communicating with them on regulatory issues and addressing inquiries and requests for information
• Maintain up-to-date knowledge of regulatory requirements, guidelines, and trends to inform regulatory strategy development.
• Work closely with internal stakeholders, such as R&D, Clinical Operations, and Marketing, to align regulatory strategies with business objectives.
• Contribute to the development of the company's long-term regulatory strategy, including identifying emerging regulatory trends and proposing proactive solutions.
• Ensure compliance with ethical, legal, and regulatory standards.
• Collaborate in the maintenance of the regulatory database, ensuring timely updates of regulatory information.
• Develop plans for regulatory compliance and product labeling to ensure consistency and provide guidance throughout the process of introducing products to the market.
• Keep up-to-date with changes in regulatory requirements in relevant countries by monitoring relevant regulatory changes.

REQUIREMENTS

• Relevant Bachelor's Degree (Bachelor's Degree in Pharmacy is an added advantage)
• 3 - 5 years in the pharmaceutical industry with experience working with innovative pharmaceutical pipelines especially in the space of oncology and rare diseases.

ESSENTIAL QUALITIES

• Strong analytical skills to assess complex regulatory requirements and develop effective strategies to ensure compliance.
• Excellent communication skills to collaborate with cross-functional teams and communicate regulatory strategies and updates to stakeholders at all levels of the organization.
• Detail-oriented mindset to ensure accuracy and completeness in all regulatory documentation and submissions.

If you're seeking an enriching opportunity to elevate your career in regulatory affairs with a distinguished company, I greatly encourage you to apply with your latest CV and we shall get in touch shortly for a confidential discussion.

The selection process involves careful consideration, and only shortlisted candidates will be contacted. We extend our gratitude to all applicants for their interest and effort in applying.

Principal Consultant: Cheong Yee Yin | Registration Number: R22108633 | EA License Number: 17C8502

Job Responsibilities

• Develop and implement a comprehensive global parts sourcing strategy to ensure timely and cost-effective procurement of parts
• Identify and evaluate potential suppliers in China, India, and ASEAN, negotiate, and establish contracts, and maintain relationships to ensure a reliable and competitive supply chain
• Monitor supplier performance and compliance with quality, cost, and delivery requirements, and implement corrective actions as needed
• Stay informed about market trends, industry developments, and technological advancements related to parts sourcing and procurement
• Analyze and report on key performance indicators and metrics related to sourcing, supplier performance, and cost savings
• Identify and pursue opportunities to reduce operating costs

· Identify slow-moving parts of each direct entity, offered to other entities and dealers; and suggested to return to the PDC

· Minimize the freight, import duty, and tax for each entity

• Collaborate with multiple functions, such as parts planning counterparts, sales, service, and technical teams to lead the part inventory planning process

· Stock parts concerning the truck install base, new truck series, and technical issues database

• Create highly accurate spare part demand forecasts for complex truck series
• Perpetually identify and address risks associated with truck series obsolescence
• Ensure the level of parts inventory can be readily proportioned to the business plan and market strategies of each entity
• Analyse forecast and actual consumption history for trends to maintain optimal inventory levels to meet repair job requirements
• Provide monthly, quarterly, and annual inventory outlooks/forecasts of each entity
• Conduct local vendor evaluation for all the local sourcing parts and services
• Negotiate SNP prices on high-value parts and bulk purchase parts with PDC
• Respond to inquiries, maintain records, attend meetings, and other duties as needed

Job Requirements

• Minimum a diploma holder (preferable in Supply Chain Management)
• Minimum 2 years of relevant experience
• Willing to travel around 40% of the time
• Working knowledge in SAP is a MUST
• Able to work independently with minimum supervision
• Posses good communication and interpersonal skills
• Fluent in written and spoken Chinese in order to liaise with suppliers in China
• Willing to work at Loyang Way

Responsibilities

• To handle full set of accounts
• Perform inter-company billings
• Management reporting
• Monthly bank reconciliations
• Closing of monthly/ quarterly/ yearly accounts
• Ad-hoc duties as and when assigned by Head of Department (HOD)
• Perform payroll calculations and transactions including CPF
• Assist with audit completion and handling auditor queries when required.

Requirements

• Diploma in Accountancy, LCCI, CAT or its equivalent
• Minimum 5 years of relevant working experience in accounting
• Able to start immediately or within short notice preferred
• Positive personality & disposition, with good working attitude
• Meticulous and willing to learn
• Proficient in MS Office
• Willing to work at S589622 on fully office based arrangement
• Working Hours: Mon – Fri 8.30am – 5.30pm & Alternate Saturday 8.30am – 12.30pm.

Thank you for your interest in this position. Only short-listed candidates will be notified.

Duty & Responsibilities include but not limited to:

Accounting

• Preparing monthly/quarterly/yearly management accounts and financial statement for clients
• Preparation of tax computations, GST reporting and filing of tax returns
• Manage and handle a portfolio of companies
• Liaison with external parties (clients/banker/IRAS, etc.)
• Other ad-hoc duties as and when required

Admin

• Handle phone calls, mails，maintain filling and general admin support
• Any other ad-hoc duties as assigned by management

Requirements:

- Candidate should possess at least a Professional Certificate, Diploma in any field. Knowledge of Xero accounting will be an added advantage

- At least 2-3 years of relevant experience required

- Have to liaise with overseas Mandarin-speaking clients

- Able to start work immediately or within a short notice

Temp Admin Assistant x 2 pax!!!

Job Scopes:

- Data entry

- Filing

- Photocopying

- Bringing of students to ICA

- Other adhoc duties as assigned

Other information:

- Working hrs: Monday to Friday (9am to 6pm) or (7.30am to 4.30pm, on those days going to ICA)

- Rate: $11 per hour

- Work location: Kovan (Nearest MRT: Kovan)

- Able to work for least 1 to 3 months

Interested candidate, please send in your resume to "[email protected]" and state "Temp Admin Kovan (ICA)" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

• Monitor quality control activities to align with the production schedule, examining incoming, in-process, and outgoing products/shipments to ensure compliance with quality standards.
• Execute customized Quality Plans for individual customers and recommends solutions to address quality queries, customer complaints and audit requirements.
• Conduct tasks related to designing documentation guidelines and templates, while also delivering training on quality-related aspects.

Requirements:

• Degree in Material Engineering or equivalent.
• At least 3 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative, and responsive TAE sector. Innovation Centre (IC), a division under IAL, leads the learning innovation with and for the Training and Adult Education (TAE) sector through programmes and initiatives. The Centre’s objective is to advance the development, proliferation and adoption of proven innovative learning solutions. IC is made up of 3 teams – (i) Adoption and Acceleration, (ii) Exploration and Development and (iii) Innovation Support Services.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

Job Description

Reporting to the Principal Manager, Innovation Support Services, this position is to support the administration and management of grants and financial and administrative matters of the Innovation Centre.

Key activities related to these responsibilities include:

1. Manage efficiently and effectively the management and disbursement of grants offered through IC’s programmes. This includes but is not limited to duties involving verifying and reviewing budget proposals, processing budget variation requests, verifying fund disbursement requests, and processing fund disbursements.
2. Ensure proper record keeping and compliance with all grant governance, finance, and auditing requirements.
3. Administer and manage contracts.
4. Support the centre in matters relating to finance and administration (e.g., division’s budget preparation and tracking of budget expenses and utilization, division’s procurement, etc.). This includes financial analysis, preparation and consolidation of documents for management reporting.
5. Participate in the planning and/or organising of IC’s events and activities, when required.
6. Support the maintenance of the IC’s microsite.
7. Any other duties, including cross divisional projects or events, that may be assigned by the management from time to time to meet the needs of the organisation and changing environment

Job Requirements

• Minimum diploma in finance and budget management.
• At least three years of working experience, preferably in finance, administration and operations.
• Demonstrated ability in meeting deadlines and dealing with financial figures.
• Possess good problem-solving and critical thinking skills.
• Ability to work independently and as a member of a team.
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits (Dental, WFH Equipment, Gym Memberships, etc.)
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

What’s the job?

The Reservation Agent /Executive is responsible for fulfilling reservation requests based on room availability and guest’s preferences, handling correspondence, sending confirmation emails, verifying guest’s information, collecting payments, promoting hotel facilities, and answering to customer inquiries.

Your day-to-day:

FINANCIAL RETURNS

· Promote the Holiday Inn Express products and services using and suggestive selling techniques Holiday Inn Express

· Prepare and execute action plans which increase reservation sales and associated business

· Record special billing arrangements for groups and conventions

· Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval

PEOPLE

· Liaise with Director of Sales, Front Office Manager or Finance Manager for all reservations requiring credit approval

· Attendance for meetings and training sessions as required

GUEST EXPERIENCE

· Promote the Hotel’s (and IHG generally) products and services

· Maintain a high level of product and service knowledge about all IHG Hotels in your region

· Develop and maintain a regular pattern of sales calls

· Accept wait list reservations

· Record and process reservations made by phone/fax/email

· Maintain knowledge of special rates/ offers/ promotions

RESPONSIBLE BUSINESS

· Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

· Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

· Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

· Initiate action to correct a hazardous situation and notify supervisors of potential dangers

· Log security incidents and accidents in accordance with hotel requirements

ACCOUNTABILITY

· Ensure all reservation confirmation are sent within 24 hours from the day email is received

· Process amendments to reservations such as extensions, early departures, etc

· Manage “no show” reservations by investigation and recording of same

· Monitor reservation levels and inform hotel team of current and future occupancy rates

· Prepare reservation sales reports

· Ensure inventory is balanced minimum 3 times a day

· Handle all queries and communication through the Reservation and Info emails

· Reply to all guest reviews on social media sites such as Online travel agent platforms and TripAdvisor

· Ensure all bookings flows through and interfaced with hotel systems

• Responsible for financial accounting records, AR/AP management and reconciliation.
• Assure timely Accounts Receivable/Payable Financial recording for month end.

Requirements:

• Diploma in Accountancy or equivalent
• At least 2 years of working experience in doing AR/AP function.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

The business mainly in the Semiconductor and Electronics industries and have also started expanding the business into the food and textile industries and are expanding their business further into Southeast Asia, Oceania, and South Asia.

As a member of Electronics Business Division, you will be responsible to assist in planning and implementing sales to specific major accounts to retain clients' business and grow those opportunities. This will be accomplished by learning what clients' goals and helping clients to achieve them.

Cultivating relationships, identifying opportunities, and account management skills are critical for this role. This is a transitional role that is focused on learning and practicing relationship and account management skills.

Responsibilities:

• Manage existing customers and develop new business (Asia Pacific).
• Develop sales strategies for assigned products together with the Manager and execute them.
• Compile market intelligence reports.
• Analyse competitors’ sales activities.
• Prepare reports (meeting minutes, weekly sales reports, forecasts, budgets, variance analyses etc) and PowerPoint presentations for management.
• Manage customer issues (inquiries, feedback e.g.)

Requirements:

• Min. Diploma or Degree in Chemical Engineering/Material Science or related field.
• Strong interpersonal and communication skills to build and maintain relationships with customers and business associates.
• Proficiency in Microsoft Office Suite.
• Able to work independently and multi-task.
• Highly sales driven and motivated.
• Willingness to travel (Southeast Asia region).

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23908

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Your new company
A Marketing agency with a sizable Singapore team and presence in 5 markets in the APAC Region. This firm has received many honorable mentions and nominations for its practices. Boasting an extensive list of clienteles including top companies in Singapore, across various industries.

Your new role
As a Senior Accounts Executive in a lean team, your role encompasses a unique mix of operational accounting scope with some Financial Planning and Analysis. This includes:

- Day to day financial accounting processes

- Preparation and analysis for P/L

- Assist in FP&A and flux analysis

- Liaison with internal commercial stakeholders to support decision making

- Assist in any other ad hoc accounting duties

What you'll need to succeed
This role is open to candidates with 3 or more years of accounting experience who are seeking growth into a more commercial and analytical role. You should minimally possess a diploma/degree or any equivalent qualification. Good communication is required for liaison with internal and external stakeholders. Experience in PR/Marketing agencies would be a bonus.

What you'll get in return
Joining one of the top Marketing agency in the region, with opportunity to work closely with senior management who are willing to provide mentorship. Attractive salary and hybrid working arrangement available.

What you need to do now
If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

The incumbent will support the Foundation’s delivery of healthcare service through the processing of vendor invoices and payments, assisting in inventory & FA management.

Key roles include the followings :

• Responsible for invoice and payment processing
• Review and check vendor invoices received. Update to Purchase Orders/ Purchase Journals in financial system. Ensure expense code, department code, project code and fund codes are captured correctly.
• Liaise with vendor and internal party to follow up and resolve discrepancies between invoiced amount and receipt amount.
• Process approved vendor invoices for payment via Giro and/or other E-payment mode and send payment advices to vendors.
• Generate monthly vendor ledger listing to facilitate the reconciliation of vendor ledger to their Statement of Account.
• Perform monthly review of existing Purchase Orders to ensure that purchases of goods are delivered and invoices are duly received by Finance.
• Prepare general ledger journal and monthly closing activities.
• Prepare bi-weekly cashflow projection and monthly reports including creditors' aging, outstanding PO and accruals schedule.
• Review journals, reports and reconciliations prepared by peers.
• Assist in FA and inventory management duties including inspection exercises.
• Assist in annual audit, asset, inventory and cash counts when required.
• Participate in Finance system enhancement initiatives.

Requirements:

• Certificate / Diploma /Bachelor in Accountancy or Accounting/Business related discipline
• 2-3 years of Accounting/Finance experience
• Attention to details
• Well-organised
• Good communication and interpersonal skills, esp with the ability to communicate with people al all levels
• Teamwork and cooperation
• Able to operate Words and Excel
• Able to commit for 6 months

The successful incumbent will be part of the Finance team who is passionate about their work and the Foundation’s meaningful cause.

If you have a passion for our mission and possess a strong desire to make a positive difference, we would like to hear from you. .Click "Apply Now" to submit your application!

Kindly be informed that only shortlisted candidates will be notified.

We are a money broking firm looking for dynamic individuals to join us as IT Support Executive.

1. Responsibilities

1.1. Provide technical support to user desktops and laptops

1.2. Provide support in telecommunication and voice equipment

1.3. Setup new users – desktops and laptops applications installation and voice turrets

1.4. New equipment, desktops and printers’ installations

1.5. Participate in tech refresh, operating systems and applications upgrade

1.6. Regular checks for desktops and laptops: anti-virus and anti-malware checks; ensure that patches are up to date

1.7. Troubleshoot hardware and software issues

1.8. Assist in evaluations and tests on new software and hardware

1.9. Relocation of user positions and desk positions

1.10. Handle inventory management (updates and tracking)

1.11. Maintain IT documentations, ensure information is up to date.

1.12. Tasks and processes in accordance with IT and Compliance policies

2. Others

2.1. Assist in office renovation by supervising workers

2.2. Any adhoc assignments by Management

Requirements

- Professional Certificate / Nitec, Diploma in Information Technology related field

- Minimum 3-5 years of experience

- Work experience in financial institutions would be added advantage

- Team player with the ability to collaborate and support each other

- Independent and has ownership of his / her assigned tasks

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

Job Description

The successful candidate will provide research and administrative support for the various studies within the Office of the Provost (PVO).

The candidate should possess strong communication and interpersonal skills, as he/she will work closely with academics, students, and other administrative executives. The candidate’s proficiency in multitasking and attention to detail will enable him/her to efficiently manage diverse program administrative tasks and projects within specified timelines.

The candidate will report to the director, engaging in a diverse range of responsibilities including, but not limited to:

• Provide research and administrative support for the studies.
• Prepare and collate data, documents, updates on research milestone, results and reports related to the studies.
• Participate in the studies e.g., data collation, attending and facilitating student focus groups etc.

Job Requirements

• Degree in any discipline
• 1 to 2 years of relevant working experience
• Able to work independently
• Team player and possess good communications and interpersonal skills
• Proficient in Microsoft Office applications
• Experience in the use of data analysis software is an added advantage

The incumbent will be a member of the HR team, responsible for Talent Acquisition, Employee Engagement, and Employer Branding. Responsibilities include the following, and any other ad-hoc tasks assigned:

Talent Acquisition & Work Pass Management

• Partner closely with hiring managers and business heads to understand their hiring needs and develop effective recruiting plans, including but not limited to providing advisory on latest regulations on recruitment, such as Fair Consideration Framework
• Execute and manage the full recruitment lifecycle, developing and implementing recruitment strategies to attract and hire right talent, including but not limited to sourcing, shortlisting, interviewing, selecting, and negotiating for compensation
• Provide high-touch points and positive experience for internal and external stakeholders, building professional relationships to engage talents in the market
• Responsible for work pass management including but not limited to ensuring compliance to work pass related regulations such as COMPASS, applying for new or renewal of work passes in a timely manner, process payment for monthly levy, and providing advisory to stakeholders on work pass and relocation related matters
• Create, update, and manage employee accounts on HR system and personnel files (PFiles) with accuracy, and ensuring data and supporting documents are updated and filed in a timely manner
• Conducting onboarding to help new hires assimilate smoothly while being aligned with fair employment practices to uphold the employer branding when managing offboarding processes
• Responsible for analysis relating to employment metrics and trends, including identifying opportunities to streamline processes and improve overall efficiency and effectiveness for recruitment

Stakeholders and Employee Engagement

• Drive people initiatives including playing a key role in employees engagement/ wellbeing initiatives as part of the internal welfare team (iCON), driving corporate-wide bonding initiatives, CSR activities, as well as welfare programmes within the organization
• Design and execute corporate communications strategies and flow that support SKEI's business goals, including drafting of key messages/letters/reports to stakeholders as and when required, in particularly to work with stakeholders to breakdown and cascade key strategic messages to working level, ensuring deep understanding and alignment to business direction
• Facilitate company-wide and various internal employee communication sessions e.g. CEO communication sessions/townhall, including but not limited to crafting of company-wide notices, liaising with external vendors for events planning, emceeing for events, coordinating, and updating event/project progress to key stakeholders in a timely manner
• Responsible for driving and facilitating Employee Engagement Survey related to corporate culture improvement and employees’ satisfaction level

Internship & Employer Branding

• Responsible for managing internship, as part of building the talent pipeline and employer branding with students in Singapore, including but not limited to developing, coordinating, and executing internship programme, identifying, and creating opportunities to showcase SK brand in events such as career fairs and talks
• Work in partnership with recruiters, universities, and internal stakeholders to improve employer branding of SK locally
• Develop and design branding strategies by leveraging on Linkedin platform, including but not limited to positioning tonality, brand story, content, etc
• Work with internal stakeholders across business units and functions to build integrated communications strategies that promote and enhance the reputation and brand awareness of SKEI locally
• Stay up to date with latest social media best practices and technologies. Monitor and analyze media intelligence, brand impact, peer activities, industry developments, etc.

Generic Competencies

• Communication & Co-ordination Skills

Ability to articulate and discuss ideas and persuade others to achieve common outcomes. Anticipate customer needs and expectations and elicit feedback from customers to improve service. Build relationshipswith customers to create and sustain customer loyalty.

• Strategic Thinking Skills

Ability to identify less perceivable problems and use problem solving tools and techniques to solve the problems.

Leadership Competencies

• Task Leading

Aligning with the mission of the organization, the content and deadline of the work can be defined by the individual with foresight (expected effect and various issues for the task in advance).

• People Leading

Deepen insights into the planning, allocation and deployment of resources to anticipate needs. Plan the allocation and deployment of resources efficiently and effectively. Understand the strengths-weak points of members, including employee oneself, and create synergy in order to create organizational performance.

• Self-Leading

Lead by example at team level. Encourage and guide others to adopt a point of view, make changes or take action. Provide a team environment that facilitates relationships building, teamwork and the development of others.

Candidate Profile

A self-motivated individual who values integrity, have willing brain engagement in going the extra miles to provide excellent and create happiness and values to stakeholders. A strong candidate should possess the following:

• Degree in Business, Human Resources, or other relevant qualifications such iHRP certification
• Minimum 4 years’ experience in HR as generalist, or HR Business Partner, or HR specialist, with experience in managing Talent Acquisition, Employee Engagement and/or Employer Branding effectively and independently with consistent track record of success
• Highly motivated and organized individual who exhibits strong integrity, work ethics and ability to perform under pressure
• Meticulous and takes ownership and accountability to perform the HR operations and administrative tasks well in a timely manner
• An effective team player with excellent oral and written communication skills and strong stakeholder management skills for collaboration
• Strong analytical skills and data-driven thinking

Salary will commensurate with qualifications & experience.

Only shortlisted candidates will be notified, typically within 2 weeks from the closing date of the posting.

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Temp, Strategic Capabilities and Learning

Location: Thomson, Caldecott

Work Days: Monday - Friday, office hours (Hybrid)

Contract: 12 months

• Support delivery of briefings, trainings, and engagement sessions, including related administrative and logistical matters.
• Coordinate meetings and follow-up on tasks such as notes of meeting and action items.
• Assist in the development, implementation and review of programmes and services to build the social sector’s capability.
• Assist in development and analysis of feedback and evaluations.
• Develop resource materials for training and supervision.
• Conduct trainings and briefings.
• Review existing training and briefing materials, where applicable.
• Conceptualise and implement organizational development initiatives (e.g. Director’s engagement sessions).
• Other tasks related to supporting Adult Protection work.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R23117785 (Lok Ding Hann)

Job Description:

• Responsible for the full spectrum of HR & Admin functions of the company

Payroll

• Supervise the full cycle of payroll process to ensure the accurate and timely payment via TImeSoft Payroll
• Monthly CPF submission
• Government paid leave submission (NS claim / Maternity, Paternity, Childcare leave)

Income Tax

• Consolidate the necessary payroll data, benefits in kind and personal particulars
• Submit IR8A and IR21 for leaving foreign employees

Compensation & Benefits

• Participate in various compensation surveys and conduct the analysis of market position
• Propose the salary structure and increment amount
• Yearly review of insurance policy as well as administration of registration status

Recruitment

• Understand the manpower needs of each business unit
• Consolidate the needs and plan the overall hiring plan of the company
• Full cycle of hiring process (Job Description / Sourcing / Short-listing / Interview / Salary proposal / Background check / Employment offer / Letter of appointment / Onboarding)

Performance Management

• Prepare and review the performance management form
• Monitor the progress and advise as necessary
• Schedule the appraisal timeline
• Set the rating allocation and propose the payment months for the management's review
• Consolidate the appraisal result of all departments
• Finalize the amount and prepare the notification letters

Expatriate Management

• Advise and collect the necessary information for expatriate employees and family
• Apply / Renew / Cancel their EP, DP, Spass
• Prepare and submit the expatriate manpower cost report to HQ HR department
• Prepare income tax filing data to tax agent
• Verify NOA record and ensure the timely tax payment
• Any other supports including accommodation, relocation and health screening etc

Policy and Procedures Review

• Ensure the legal compliance by monitoring and implementing applicable government requirements
• Understand and keep the audit requirements in practice
• Review the operation procedures where necessary
• Policies include Staff Manual / Employment Contract etc

Office Administration

• Oversee the company's administration functions which include leave management / office lease / renovation / facility management / company vehicles / travel arrangement / company event planning and execution

Adhoc

• Any other duties as assigned

Job Requirements:

• Min 3 yrs of HR & Admin function
• Well versed in local regulations including Employment Act, MOM, CPF and IRAS
• Good interpersonal skills with the ability to interact with all levels of employees
• Must be able to work independently, driven and take initiatives
• Must be reliable and a strong team player
• Must be meticulous in work
• Past working experience in Japanese organisations would be a great advantage
• Diploma or its equivalent in Business or Human Resource Management

· Handling requests and coordinate appointments

· Location: Central

· 1 Year Contract/ Extendable

· Min 1 year of customer service experience in corporate environment

· IMMEDIATE HIRING

Job Description

• Handling inbound requests and arrange appointments accordingly.
• Disseminate the finalized daily appointments schedule to all relevant parties.
• Perform general administration duties.
• Manage stakeholders’ expectations and issues.

Job Requirements

• Min 'O' level and above.
• Experienced in customer service in corporate environment.
• Proficient in Microsoft Office, particularly Excel and Word.
• Good communication skills.

How to Apply

Interested candidates kindly send your resume over to me at [email protected] and attention to Celine Lee (R1982802) with the position title stated above. Alternatively, you may reach out to me via whatsapp at +65 8869 8708

I regret to share that only shortlisted candidates will be notified.

Celine Lee

EA Registration Number: R1982802

Practice Lead

Hudson Global Resources (Singapore) Pte Ltd

www.hudson.sg

Data provided is for recruitment purposes only

Business Registration Number: 199501238M Company EA Number: 18S9265

Job Function:

• Finance: Provide appropriate and accurate accounting records and financial statements in a timely manner
• Able to provide variance analysis of the accounts
• Able to extract and collate data requested for analysis, budget preparation/evaluation and adhoc reporting.
• Able to handle online cash management matters
• Liaise with external parties such as bankers, auditors and consultants.
• Administration: Provide administrative, clerical and reception support

Qualifications:

• Diploma or equivalent in accounting with at least 3 years’ relevant experience.
• Able to maintain a full set of accounts including preparation of financial statements
• Strong organizational and communication skills
• Meticulous with attention to details and precision in account reconciliation and report generation.
• A commitment to good interpersonal relationships, teamwork and support of organization's ministries
• A commitment to confidentiality regarding all financial records, both of the organization's and staff, and the members.
• Proficient in Microsoft office (Excel, Word)
• Knowledge of accounting software - MYOB etc is desirable

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106595