Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

As an Accounts Executive, you would be part of a team that assist and provides the company's client(s) with accounting services such as:

• Full set of accounts including P&L, BS and GL
• Monthly bank reconciliations
• GST returns and CPF submissions
• Payroll transactions
• Prepare audit schedules and liaise with external auditors etc
• Prepare supporting documents as and when required by client(s)
• Other ad hoc duties

Skills Sets and Requirements

• Diploma / Degree / Professional Certifications in Accountancy or equivalent
• 1-2 years of accounting experiences
• Experience in full sets of accounts highly preferred
• Experience in a corp sec or accounting firm environment a plus
• Positive working attitude with good communication skills
• Able to multi-task and work under tight deadlines
• Candidates with more than 3 years of relevant experience can be considered for Senior Executive roles.

Title :Infrastructure Specialist - System Admin

Introduction :System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource: data.

Have experience in the following Middleware components & minimum releases: - Docker (Version 19.X) - MSSQL (Version 2017) - Websphere Liberty (Version 20.X) - Windows IIS (Version 10.X) - IBM PA (2.0.9.x, advantage if have knowledge)

Responsibilities:

• Advise, support on System Architecture design and troubleshooting.
• Support and resolve application incident by checking system logs for in the event of any issue reported and to log/follow up ticket with software support (if required)
• Proactively monitor CVE/vulnerability bulletins/notifications & advise on the patches and impact.
• Perform patches and upgrades for the Middleware components.
  Support any issue due to patches on the Middleware components. Singaporean is preferred due to the ability to be able to get clearance.
  
  This is a client facing role and resource is required to be onsite for the meetings and collaborating with clients. Hence remote work not allowed.

• Support the marketing manager in daily and multiple administrative tasks. May also be required to assist company director, sales and operation teams
• Support marketing efforts such as Marketing Collaterals, all Marketing Campaigns, Media sponsorship/partnerships/community centre/media & influencer outreach and more
• Maintaining and update event website content and social media including responding to sales/marketing enquiries via phone, email or social media
• Write copies of social media posts, promotional emails, and other marketing collateral (blogs, etc)
• Simple artwork on Canva and video creation for socials (Tiktok, IG, etc) and other collaterals needed
• Contribute ideas to fuel brand awareness and engagement for the brand and events
• Measure and report metrics on a weekly basis and monthly basis
• Assist marketing/sales/ops team in external communications with external vendors, agencies and brands as well as ongoing media clippings and fulfillments
• Assist in administrative data collection and data entry for marketing/sales purposes – such as designing survey forms, keying in data forms etc.
• Onsite Marketing event support (social media/lucky draw/voucher redemption/logistics and more)

Requirements & Skills - - - - - - - - - -

• Diploma/Degree Holder in Marketing, Business or relevant fields, Singapore Citizen
• Minimum 1-2 years of working experience
• Strong command of the English language, both written and spoken. Fluency in Chinese is a bonus
• Enthusiastic, willing to learn and grow
• Responsible with excellent time management skills to follow through on assigned projects and adhering to timelines
• Meticulous with a keen eye for details and aesthetics
• Familiarity with the usage of major social media platforms (Facebook, Instagram, Tiktok, YouTube, etc.), MS Office and using Canva for artwork creation
• Video editing skills is a bonus especially with the creation of Tiktok trending videos
• Resourceful with creative problem-solving skills
• Proactive self-starter with ability to work independently Only shortlisted candidates will be notified.

Accounts Executive

$2,800 - $3,500

5 days Monday to Thursday, 8.00am to 5.30pm, Friday, 8.00am to 4.30pm

West side - Gul Circle

Job scopes:

• Responsible for full set of accounts
• Responsible for monthly financial and analytical reports to management
• Involved in asset and inventory reconciliation
• Assist in export and import procedures
• Assist in quarterly GST submission
• Assist in annual corporate tax submission
• Involved in annual external audit
• Assist in implementation of Enterprise Resource Planning system
• Undertake additional tasks and responsibilities when required or as instructed

Requirements:

• Diploma or equivalent qualifications and proficient in Microsoft Office tools
• Relevant experience with ERP system and in construction industry will be an advantage

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Are you looking for a challenging and rewarding career? Yes, Join us and grow with us as Recruitment Admin. Recruitment experience is NOT a must!

Job Responsibilities:

1. Source suitable candidates & conduct initial interview;
2. Scheduling and coordinating interview with client;
3. Provide administrative support for after recruitment activities;
4. Documentation followup;
5. Station in the HR office of Client to handle Immigration services;
6. Any other Admin duties as necessary requirements;

Requirements:

• Diploma or equivalent;
• Enjoy meeting and interacting with people;
• Proficient in Microsoft Office applications
• Customer service oriented and meticulous
• Experience in admin or recruitment firm or customer service are preferred;

How to Apply:
Interested applicants are invited to send in your detailed resume to [email protected], please indicate in the subject "Recruitment Admin"; Thank you.

Job Description

We are seeking a Management Executive with Digital Skills is responsible for overseeing and implementing digital strategies to enhance the organization's overall operations. This role involves managing digital platforms, optimizing online presence, and utilizing digital tools for business growth.

Role Overview

The management executives assist the Management in specialised support and/or operations management functions required to keep our company operationally ready.

This role is suitable for you if you take pride in challenges and problem solving and allows you to gain experience in an array of tasks hence, allowing you to accumulate transferrable skills for development and progression.

Responsibilities:

1. Platform Operations:

· Oversee the day-to-day operations of the online platform.

· Ensure the platform's functionality, responsiveness, and user-friendly design.

2. Strategy Development:

· Collaborate with senior management to develop strategies for online platform growth.

· Analyse market trends and competitor activities to identify opportunities for improvement.

3. Content Management:

· Coordinate the creation and distribution of digital content.

· Ensure content is aligned with brand guidelines and resonates with the target audience.

4. Digital Marketing:

· Develop and implement digital marketing campaigns to drive brand awareness and lead generation.

· Identify digital opportunities and trends to enhance organizational effectiveness.

5. Online Presence Management:

· Oversee the organization's digital presence, including the website, social media, and other digital platforms.

· Ensure brand consistency and optimize content for online visibility.

6. E-commerce Management:

· Oversee e-commerce platforms, ensuring a seamless customer experience.

· Implement strategies to drive online sales and enhance the customer journey.

Qualifications & Experience

· Experience in working in start-ups and fast paced environments.

· Excellent strategic thinking and problem-solving skills.

· Strong financial acumen and budget management skills

· Exceptional communication and interpersonal skills.

· Ability to adapt and learn new roles.

Job Description:

As a Business Development Executive at Novosys, you will play a crucial role in the growth and success of our organization. You will be responsible for identifying and securing new business opportunities, fostering client relationships, and promoting our ISO consultancy services. Your primary objective is to drive revenue growth and expand our market presence.

Key Responsibilities:

· Conduct market research to identify potential clients, industries, and regions for ISO consulting services.

· Analyze market trends, competition, and regulatory requirements.

· Generate and qualify leads through various channels, including cold calls, email campaigns, networking, and referrals.

· Maintain a robust sales pipeline.

· Identify client needs and develop customized ISO consulting proposals.

· Conduct presentations and meetings to close deals and acquire new clients.

· Build and maintain strong relationships with clients by providing exceptional service and support.

· Meet and exceed sales targets and revenue goals.

· Develop and implement effective sales strategies.

· Prepare regular reports on sales performance and market insights.

Requirements:

· Bachelor’s degree and above in any disciplines

· Proven experience in Sales or Business Development, preferably in ISO consultancy, service industry or related industries.

· Knowledge of ISO standards and certification processes will be an advantage.

· Excellent communication, negotiation, and presentation skills.

· Results-driven with a strong focus on achieving and exceeding sales targets.

· Proficiency in using CRM software and sales-related tools will be an advantage.

· Self-motivated, proactive, and able to work independently.

· Willingness to travel and meet with clients as needed.

• Overall in charge of the CSO and CSA team (frontline team)

• Champion the front line image of the Company to customers.

• Ensure accountability and integrity operational readiness of frontline team

• Promote and enhance frontline team’s image and capability

• Develop the team to achieve excellent service level, productivity and efficiency

• Ensure compliance to company policies, financial, process and industrial standards

• Develop all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency.

• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.

• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate

• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.

• Provide the point of escalation for team for any operational issues.

• Prepare reports & present recommendations to external stakeholders and management.

• Performs ad hoc duties as assigned by Supervisors

Requirements

• Min Diploma

• Possess excellent interpersonal, communication skills (written & vebal), customer centric mindset and problem solving ability

• Computer savy (MS Office, CRM system)

• Prior experience of at least 1-2 years in leading a team of customer service and general administration team in same or similar trade

• Possess strong leadership skills

• Report on the status of accounts payable and receivable
• Invoice preparation and follow-up, financial statement reconciliation
• Update internal accounting accounting databases and spreadsheets
• Responsible for management and budgeting of cash flows
• Review effectiveness of internal controls with respect of payment cycle
• Updating of cashbook and timely posting to the General Ledger
• Assist in the montjly closing of accounts including preparation of accounting journals and quaterly GST filing
• Handle general office administration matters
• Assist in other ad-hoc projects as required

Responsibilities:

• Possess an existing client base and develop and implement marketing activities to bring in new customers and service existing customer relationships
• Keep abreast of global oil/energy market movements and conduct research and analysis of markets, monitor demands and supply of the bunker supply to identify business opportunities
• Have a sound understanding of the International Bunker business (Ports / Suppliers / Owners / Charterers / Regulations)
• Knowledge of the oil market and marine fuel pricing strategies, and knowledge of the maritime shipping industry
• Develop effective marketing materials to promote service and value proposition to new and existing customers
• Manage customer portfolio with direct responsibility for negotiating and executing sales transactions -- from quoting, negotiating, confirming, delivery, and post- delivery service and support
• Monitor customer utilization of company credit lines, payment performance, and assist with collections if necessary
• Manage any disputes or claims resolution in the event of any disagreements/claims Assist with development of junior staff and trainees
• Closely follow the companies group policies and procedures

Requirements

• Business or marketing-related degree or equivalent professional qualification with a minimum 2 years and above in similar capacity of Sales/Marketing
• Candidates with a background in oil and gas industry will be an added advantage
• Good written and oral communication and strong persuasion skills; demonstrate ability to express ideas clearly
• Strong Analytical Skills and excellent interpersonal relationship skills
• Strong organization skills and have excellent follow up skills and proficient in MS Office

Clarence Khoh

R1552376

Are you an experienced Crewing Executive with prior experience in scheduling/planning of top 4 (Officer ranks) crew on board variou stypes of commercial marine vessels?

This is an exciting opportunity to work with a market leading shipping company who are growing rapidly and looking for a new hire in their Singapore office.

The ideal candidate is someone who has worked on conventional vessels in the planning and scheduling of officers. You will be responsible for all crewing operational related matters for an average 250 crew at any point in time across geographies and nationalities. You will have excellent Microsoft Excel skills.

Please note that this role is only open to Singaporeans or Singapore PR and only shortlisted candidates will be notified.

Work Arrangement:

• 5.5 days work week during probation
• Locations across Singapore

Responsibilities:

• Manage and maintain property sites as assigned
• Conduct regular checks and inspection on grounds to ensure property is well maintained
• Ensure building statutory requirements are complied with
• Conduct meetings of the management corporation, preparation and record minutes of meetings
• Ensure good record keeping and filing administration
• Review and recommend replacement/improvement plans for managed sites
• Provide essential customer service support to the residents and owners
• Supervise and manage a team of site staff
• Other job related and ad hoc duties as assigned

Requirements:

• Degree or Diploma in Building/Estate Management or related discipline
• At least 1 year relevant experience
• Knowledge with Building Maintenance and Strata Management Act will be an added advantage
• Those with M&E experience would be advantage
• Good leadership ability with excellent interpersonal and communication skills
• Possess good customer service skills
• Good decision making skills and effective problem solver
• An eye for details
• Proficient in MS Office applications

Job Description:

• Committed to doing everything possible to prevent injuries and maintain safe and healthy environment.
• To support the OSH program and make safety and health a part of theirr daily routine and to ensure that they are following safe work methods and relevant regulations
• Responsible for processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents ot ship operators for status of supply schedule/vessel loading
• Collate information for planner if there are any changes for the day itself for delivery
• Tally overall order received at the end of day to ensure all order is not missed out
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Build sustainable relationship and trust with customer through open and interactive communications
• Always look for opportunity to expand business share through building good rapport with customers
• Other ad-hoc duties as assigned
• Variable Bonus provided.
• Company transport provided to/from Jurong East MRT.

Requirement:

• Good communications skills (both verbal and written) and excellent organizational abilities
• Capable to work independently
• Positive attitude and cutomer-oriented
• Capable of identifying and suggesting improvements
• Able to work under pressure during peak periods & willing to take responsibility and accountability of their role.
• Experience in HMS (Haulage Management System) and new technologies

Wecruit Pte Ltd | 20C0270

Tey Wei Jian | R24120855

1. Front desk and telephone reception

• Answer telephone calls and direct to colleagues as appropriate
• Attend to enquiries from public (walk-in or telephone call)
• Receive clients and visitors

2. Finance administrative support

• Preparation of payment vouchers and claims
• Preparation of reports as required
• Banking and managing petty cash float duties

3. General Administrative support

• Mails – handles postage, collection of mails and distribution
• Manage stationery (track inventory, issues and top ups)
• Monitor pantry supplies and top ups
• Assist in administrative support, co-ordination, reporting and updates
• Sorting, scanning and filing of documents
• Maintain and keep proper records of documents
• Application of training grants, subsidies, GIRO application and other vendor’s application
• Any other ad hoc related duties as assigned

Requirements

• Proficient with computer especially in Microsoft Word and Excel preferred
• Meticulous, good initiative and able to work independently
• Team player with good interpersonal skills
• Able to work under pressure and multi-task
• Well organised, team work with good work attitude

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related task other than those specifically presented in this description. This job description does not constitute a contract of employment.

Job Summary:

As the Operation Executive at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community. This position is responsible for overseeing the operational functions of our shelter and ensuring that the safety and well-being of the residents are taken care of. You’ll help to improve decision-making processes and implement strategies to enhance operational excellence within the shelter. The Operation Executive works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders to be a Beacon of New Hope to the displaced and disadvantaged in the community.

Key Responsibilities:

Client Supervision

• Provide administrative and operational support in overall shelter operations. Ensure smooth running of shelter operations and oversee daily shelter operational issues and statistical collection.
• Handle day-to-day general queries from shelter residents. Manage general disputes that may occur between co-living shelter residents.
• Issue warning letters to residents for non-compliance with shelter regulations.
• Make recommendations for the discharge of residents to the Discharge Committee.

Stakeholder / Vendor Management

• Liaise with external parties for maintenance of shelter premises (e.g., HDB, Town council, grass cutting, pest control, cleaning services, movers, CCTV, IT services, etc.).
• Assist in the admission and orientation of new shelter residents.

Conflict Management

• Manage moderate to significant disputes that may occur between co-living shelter residents.
• Develop, implement, and improve processes and effectiveness of incident management within the shelter environment, including ensuring adequate training of staff to handle incidents that may occur.

Workplace Safety and Health

• Support the maintenance of the security, health, and safety of the shelter environment and liaise with external parties during emergencies (e.g., CNB, Police, Ambulance, etc.).
• To take immediate measures upon discovery of any illegal activities in the shelter (e.g., Notifying the police).
• Respond to incidents within shelter units, such as de-escalating crisis situations, and notify the Management / Funder agency (MSF / SCORE) for the next action step within 24 hours.
• Enforce shelter rules and conduct shelter inspections to ensure compliance with shelter rules, especially in regard to drugs.

Administration

• Ensure collection of shelter fees by the first week of the month.
• Support the maintenance and update of the Operations SOP manual (including urine tests, etc.).
• Maintain records of the distribution of rations / assistance to shelter residents, including the inventory of in-kind donations.
• Implement an information / data management system to effectively collect and maintain client and operational data.
• Collect statistics for monitoring and evaluation of activities and programmes of the shelter.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to the Senior Operation Executive / Team Lead.

Competency Requirements:

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Good analytical and problem-solving skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

• Permanent position
• Manage leasing for flatted factories, data centers
• With more than 1 year related experience

Job Description:

This position will be responsible for leasing of the Industrial properties under the company's portfolio.

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company's industrial portfolio
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost
• Maintaining good relationships with tenants and prospects

Job Requirements:

• Degree in Real Estate, Estate Management, Building, Business Marketing
• Diploma holder with 3 years related experience are welcomed
• Sound understanding of the real estate industry with an extensive network of contacts
• Strong presentation, negotiation and effective interpersonal skills
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA)or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

The Job

• Coordination with clients, shippers, truckers, shipping lines/co-loaders, local/overseas agents and overseas offices on shipments.
• Provide support to the Commercial and Operations Team with involvement in full spectrum of shipping process, namely arranging for pickup, booking, document preparation (bill of lading, invoicing, certificate of origin, export permit declaration and/or AMS/IFS filing, if applicable) and customs formalities.
• Monitor, guide and follow up with the client on their shipments, providing efficient and timely response.
• Managing and resolving client(s) complaints.
• Establish and grow relationship with vendors, shippers, customers, carriers and overseas offices.
• Monitor internal operation system and ensure correct data entry.
• Ensure prompt closure of job files in alignment with month-end account closures.

The Person

• 1 – 3 years’ experience in air and ocean freight (FCL/LCL) especially handling the whole operation from booking, documentation and billing for import/export.
• Good knowledge of import, export and general logistics industry; and market knowledge.
• Knowledge of iso tanks, flexi tanks industry will be an advantage.
• Proficient in MS Office software, especially Word, Excel and Powerpoint.
• Good team player with the ability to work with colleagues and people of all levels and from other cultures/nationalities.
• Ability of communicate fluently in English, both written and spoken.
• Able to work independently and be able to meet deadlines.

*No experience welcome

Primary Responsibilities

• Support the smooth running of the day-to-day operations of the gym
• Greet and check in members and verify memberships
• Ensure cleanliness and maintenance of all gym equipment
• Attend to customer inquiries through various channels such as phone, email, person
• Any other ad-hoc task / duties that may be assigned by club management from time to time

Requirement

• Keen on pursuing a career in a fast paced environment
• Possess a good sense of customer service, responsibility and integrity
• Basic computer literacy/knowledge in Microsoft office
• Able to commit to a 5.5 day work week

Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Admin to be part of their team for ongoing transformation projects. They are located in the Central – easily accessible.

Responsibilities:

1. Process Purchase Orders & Prepare invoices
2. Follow up on customers complaints and overdue payments
3. Perform data entry, filling, scanning
4. Providing after sales service

Requirements:

• Min Diploma in Business administration or Supply Chain
• Min 2 years of relevant experience in Sales Admin
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R21101676 (Ng Zhi Qing Alethea)

Job Responsibilities

- Provide administration support to the Leasing team

- Prepare tenancy related documents

- Keep good record of leasing documents and filing

- Ensure application and renewal of government permits/license

- Upload the details of new and existing customers in Google Drive and preparing draft of stamp duty

- Assist in monthly utility meter reading duties and generate meter billing for billing purpose

- Assist in the development and operation of leasing related IT systems such as Lease management system and business intelligence system

- Perform any ad hoc duties as assigned by leasing manager

Requirements

- Experience in handling leasing documents

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

The role requires the incumbent to manage comprehensive financial operations, including the full set of monthly accounts for the organization. This position is pivotal in ensuring financial accuracy, compliance, and effective vendor and banking relationships, contributing directly to the financial health and operational efficiency of the company.

Responsibilities:

• Process supplier invoices, manage accounts payable function, and ensure timely payments.
• Monitor accounts receivable aging reports weekly to manage and improve cash flow.
• Prepare journal entries for monthly management accounts and ensure accurate financial records.
• Develop and maintain accounting schedules for month-end reporting and year-end audit purposes.
• Prepare and submit quarterly Goods and Services Tax (GST) returns in compliance with local regulations.
• Assist in the coordination and facilitation of the external year-end audit process, including liaising with auditors.
• Prepare documentation for annual tax returns and estimated chargeable income (ECI) submissions, working with tax agents.
• Ensure strict adherence to the company's transaction approval policies, including order and payment processing.
• Perform treasury functions, including updating the daily cash book and managing cash flow.
• Undertake ad-hoc duties, such as handling banking matters and maintaining positive banking relationships.
• Manage vendor relations from the finance perspective, overseeing the entire payment cycle.

Requirements:

• Diploma, Advanced Diploma, or Degree in Accountancy, with a minimum of 4-5 years of relevant experience in handling full sets of accounts.
• The candidate must be responsible, capable of working independently with minimal supervision, and meticulous, with a keen eye for detail and accuracy.
• Strong interpersonal and communication skills are essential, along with a positive attitude and the ability to multitask effectively under tight deadlines.

Apply for Position

Work location: Ang Mo Kio (5 days work week)

Responsibilities:

• Prepare sales documents, loan applications documents & insurance documents with accuracy
• Check bank transactions & update instalment payments
• Send reminders to hires for outstanding payments
• Liaise with banks, hirers, workshops & other relevant parties
• Maintain proper filing system & ensure documents are in good order
• Data entry of information into the system
• Provide administrative & coordination support to the department
• Other ad-hoc duties assigned by the management

Requirements:

• Candidates should possess at least "O" Level certification
• Fluent in English & preferably in Mandarin
• Proficient in Microsoft Office
• Candidate should be keen to learn, meticulous, self-motivated & comfortable working with numbers

Perks:

• Variable bonuses
• Comfortable working environment
• Friendly & helpful colleagues

Job Description:

• Handle full spectrum of CH Group HR activities and perform day-to-day HR & Admin functions
• Handle payroll and preparation of monthly salary reports
• Handle recruitment and related activities, work closely with hiring managers on manpower needs
• Handle onboarding and orientation for new staff
• Handle staff resignation and exit clearance
• Administer all work pass related matters including application / renewal / cancellation / appeals, etc
• Administer and maintain accurate employee records
• Leave management
• Handle WICA and medical insurance claims
• Ensure timely submission for statutory matters like IR21, MOM surveys, Levy waiver, Government paid leave and NS man claims
• Facilitate staff training and maintain staff training records
• Insurance policies renewal
• Other ad-hoc duties assigned by Management

Requirements:

• Minimum Diploma in Human Resource or relevant studies with at least 1 year of relevant experience
• A good team player
• Able to work independently with minimum supervision and meet deadlines.
• Meticulous, positive and proactive, independent and willing to put in extra effort and time to complete the task on schedule
• Possess good communication, interpersonal and organizational skills
• Proficient in Microsoft Office