Job Title: HR & Admin Executive

Reporting To: HR & Payroll Manager

Hours: Full Time

FLSA Status: Exempt

JOB SUMMARY:

Perform, and maintain day-to-day operation of admin support.

RESPONSIBILITIES AND DUTIES:

• Provide administrative support to HR and payroll Manager as required and assist managing employees TMS.

• Handle recruitment process such as posting advertisements / arranging interviews etc.
• Monitor and manage office supplies, stationery, and inventory levels. Place orders as needed and maintain an organized stock system.
• Assist in planning, organizing, and coordinating meetings, conferences, and events (if any). Arrange logistics (eg: company’s transport), catering, and other event-related details.
• Scheduling of staff annual medical review, pre-employment medical & to assist with staff insurance matters.
• Manage filing system, phone calls, and correspondence (e-mail, letters, packages, etc.)

· To handle JI application passes and assist in work pass renewal/cancellation and application of working passes process.

· Assist colleagues where necessary, and other general administrative duties/tasks.

· WORK SKILLS:

· Able to meet deadlines and be detail-oriented.

· Good interpersonal and communication skills.

· Must be reliable, meticulous, and a good team player.

· EXPERIENCE:

· Min 2 years relevant working experience. Proficient in MS Office applications.

· Familiar with Singapore employment law

· EDUCATION:

Business Administrative Diploma, Advance/Higher/Graduate Diploma in Human Resource Management, Secretarial or equivalent.

Work Location: Bartley/ Serangoon

Work Hours:

Monday to Thursday 8.00am to 5.30pm

Friday: 8.00am to 5.00pm

(1 hr lunch)

Contract Period: 1 Jan 2025 to 31 Dec 2025

Job Responsibilties;

Reception

• Handling of incoming phone calls and recording phone logs
• Performing simple administrative work
• Managing counter duties such as attending to students, parents and walk-in visitors’ queries

General admin

• To provide admin support for School Management Committee, School Leaders and teachers
• To provide admin support for school events and activities
• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students
• Attend to students leaving school early
• Assist in the dissemination of information: school circulars, parents’ messages
• Handle and keep track of lost and found items
• Handle incoming mails
• Assist in office admin duties such as data entry, filing, faxing, editing of documents
• Maintain tidiness of the Reception area at all times
• To manage stock of spare uniform
• To support any other general admin duties as and when required.
• Any other duties assigned by School Leaders/ HODs/ AM/ OM

Job Requirement

Qualification

• Minimum GCE “N” level

Other Requirements

• Good communication and inter-personal skills
• Good team player with a high level of initiative
• Good customer service skills
• Mature individual with a pleasant disposition, is polite, patient, caring and positive
• Proficient in MS Office
• First aid knowledge will be an advantage
• Preferably with experience in a school environment

22C1322

R23115755

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaints at 1st level. Advise and guide customers with solutions. If the problem cannot be resolved over the phone or email, schedule a technician and fix a service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement focusing on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with warranty-related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase requests and tracking of spare parts purchases.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum ITE/Diploma in the Business field
• At least 1 year of experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge of customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Good communication and problem-solving skills, with good organization ability
• Must be able to multitask in a fast-moving environment.

• Provide day-to-day support in board spectrum HR and administrative functions

• Proper maintenance of personal information

• Deal with employee requests regarding human resource issues, rules and regulation

• Liaise with government agencies when necessary

• Handling grievances, counselling and disciplinary inquiry to ensure progressive discipline

• Participate in MOM surveys

• Manage employee exit / resignation process

• Assist to liaise with recruitment agencies for various positions

• Assist in handling work pass applications, renewals and cancellations

• Assist in checking Monthly Payroll

• Perform other duties and responsibilities as assigned

Responsibilities

· Verify information and details

· Process payment requests for disbursements

· Create, verify and maintain database

· Upload application forms and documents in system

· Check for completeness of applications

· Follow up with submission of documents

· Ensure accuracy and submission of reports

· Assist with budget tracking

· Perform general administrative support work

· Other ad-hoc administrative duties as assigned

Requirements

· Min GCE ‘N/O’ Levels / Diploma and above

· Keen interest in the healthcare/ medical industry

· No experience needed, full training will be provided

· Basic knowledge of Microsoft Office

· Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities

• Provide assistance to the Senior Project Manager in managing job number documentation related matters
• Assist in negotiate and purchase materials from both local & overseas supplier
• Submit approval of phone bills, petty cash and leave form for engineers.
• Update quotation control file records
• Follow up COC and other document with engineers
• Update internal databases with order details (dates, vendors, quantities, discounts)
• Work closely with management and various departments on their operational requirements
• Monitor / follow up with vendors on delivery schedules
• Maintain and manage proper document filing (eg. photocopying, scanning, filing and printing)
• Perform any other ad hoc duties as assigned

Requirements

• GCE ‘N’ levels, ‘O’ levels or ‘A’ levels qualification, ITE, Diploma or equivalent
• Minimum 1-2 years relevant working experience preferably in the construction industry
• Good communication, organizational and interpersonal skills to coordinate with all levels
• Proficiency in MS Office Suite (Word, Excel, Outlook)
• Possess excellent written and spoken communication skills
• Capability to handle multiple tasks simultaneously and prioritize workload effectively in a fast-paced environment
• Result oriented, self-motivated and able to work independently
• High level of accuracy and attention to detail in all aspects of work
• Able to commence work immediately or within short notice

Staff Benefits

• AWS
• Annual leave 15 days, up to a maximum of 21 days
• Transportation reimbursement claims (2 ways from home to office/site)
• VB – subjective
• Medical/Dental benefits
• Insurance – Hospital & Surgery, Personal Accident and Term Life
• Annual heath screening up to $200

Working hour: 8.30am to 5.30pm (5 days’ work week)

Job Description

• Reach out to clients and follow up the projects & quotations through cold calling

• Record monthly sales

• Sales coordination jobs: record the product serial number, issue product certificate, arrange product preparation & delivery

• Answer email and phone call inquiries, receive walk-in customers

• Support the export sales team

• Support marketing campaigns and promotional events

• Ad hoc admin jobs assigned by the manager

Requirements

• Required skills: Microsoft Office,

• Basic knowledge of ERP system

Benefits Summary

• Gross Up $2800 + AWS + Bonuses + Yearly Salary Increment
• Public Healthcare Institution
• Full Time Company Benefit Entitlements
• Stable Career Opportunity
• Location: Island Wide Location

Job Responsibilities

• Provide frontline customer service for registration and appointments of department.
• Assist with coordination and appointment booking for the customers
• Administrative duties associated with the clinical services / programme.
• Ad hoc duties as assigned by supervisor.

Requirements

• Good communication and interpersonal skills.
• Proficient in Microsoft office applications.
• Service-oriented and passionate to work in the healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Leong Jun Yu

Registration No: R23113081

EA License No: 06C2859

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar and India .

Seeking experience SALES ADMIN COORDINATOR to join our family orientated company. We believed in work life balance!

SALES ADMIN COORDINATOR Responsibilities:

To prepare necessary documents required for Arrival and deployment

To coordinate with overseas suppliers

To assist the sales team with admin work

Able to do simple accounting

Requirements:

With experience working in Maid agency/ Sales admin will be an advantage

Knowledge with social media simple marketing

Able to do simple artwork for posters

Good PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

Job Description:

• Supervise to ensure smooth and optimum plant GMP performance to meet highest GMP target and compliance.
• Responsible for effectively implementing the cleaning and sanitization of processing equipment, utensils, and the entire plant environment.
• Manage and supervise the general running of the group of plant cleaners which is related to their hiring, performance and disciplinary actions.
• Maintaining the Plant’s highest GMP compliance and ensuring audit readiness.
• Plan, effectively engage, communicate, and provide direction on all sanitation-related activities in all quality, safety, health, employee relations, operations, and maintenance programs.
• Run the master sanitation schedule by establishing priorities, scheduling, assigning work and communicating with sanitation staff and key stakeholders frequently and regularly to ensure tasks are completed effectively and on time.
• Organize and participate in GMP inspection and close out the gaps or finding within the necessary timeframes reference to GMP standards.
• Monitor, enforce and comply with the site and production procedures so that plant housekeeping, cGMP, quality, safety, occupational hygiene and environmental protection requirements are met.
• Create PRs and stage materials as needed in SAP.

Job Requirements:

• Minimum Diploma or Bachelors’ Degree in a related field or equivalent experience
• Minimum one year of related work experience and supervisory experience.
• Experience in food plant sanitation process.
• Experience in GMP and a culture of People and Food safety.
• In depth knowledge and leadership experience in a cGMP production environment.
• Proficient in Microsoft Office and familiar with SAP.

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Position Title : Customer Service (Order Admin)

• Working Location: Monday @ Amtech Building (Sin Ming Road), Tuesday to Friday (Airport)
• Working days: Monday to Friday (may be required to work on weekends and/or Public Holidays)
• Working Time: 9am to 6pm
• Salary Range: S$2,500 to S$3,000

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Process designated e-commerce platforms daily incoming transactions, documents and records using our in-house system. Support the end-to-end fulfillment of online orders and related process on a daily basis.
• Coordinate with logistics partners to ensure timely and accurate delivery of customer orders.
• Handle customer inquiries and resolve issues related to orders, shipments and returns in a professional and timely manner.
• Maintain accurate records of orders, shipments and inventory using in-house system.
• Other administrative duties, ad-hoc tasks projects as assigned.

Job Requirements

• Experience with online order fulfillment processes
• Basic computer skills such as data entry and email communication

Deployment:

• Mon to Fri: 7.00Am to 4.30 PM
• Service not required on Saturdays, Sudays and gazatted Public holidays.

Scope of Service:

Ensure that the day-to-day operation and administration of the general office is efficient and that the system, resources and equipment are well maintained, including:

• To handle frontline services and telephone enquiries
• To collate of returns from students (e.g. medical records form, dismissal slips)
• To render first aid to students
• To administer lost and found articles
• To manage and maintain the loan book
• To assist with general admin work like handling mails, faxing, monitoring pupils/teachers’ returns, receiving goods, photocopy assignments and certificate printing etc
• To administer bus booking
• To manage car decals for students’ parents
• To consolidate data and surveys
• To assist AMs in data entry and record keeping
• To disseminate information via Teachers’ Document Collection File
• Any other duties assigned by Admin Managers or School Leaders.

Requirement:

The Personnel shall minimally have the following qualifications, skills and experience:

• At least a GCE O-level certification or equivalent.
• Proficient in basic IT skills e.g. Microsoft Office and data entry.
• Meticulous and organised.
• Communicates well in English and has good interpersonal skills.
• Preferably with experience in administrative and customer services.

• Responsible for data entry and stock inventory
• Liaise between various departments as well as Warehouse team on stock and shipments related
• Responsible for administrative, filing and other data entry duties related to Warehouse department

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Basic: $2300 - 2800
Working Hours: 5 Days Work Mon-Fri (830am to 630pm)
Location: Kim Yan Road (Nearest MRT: Orchard / Somerset)

Job Description:

• Handling administrative, clerical task with data inputs etc.
• Assisting administration counters tasks at receptionist counter as and when required.
• Compliance to PDPA requirement as directed.
• Attend to phone calls for booking & enquiries matters
• Ad hoc job if any

Job Requirements:

• With computer literacy
• Able to commit on weekends and public holidays if required
• Able to commence work immediately is a plus
• Minimum GCE O level or higher

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Responsibilities

• Liaise with 3PL on all logistic arrangement/ issue for incoming and outgoing shipments to ensure on time delivery. Issue sales orders and billings for Singapore consignment businesses
• Perform monthly stock balance reconciliation for consignment stock to Singapore distributor/ Ecommerce enabler. To monitor, coordinate and perform inventory-related transactions in ERP system.
• Process and follow up customer PO in APAC regions, including billing invoice, credit note and verify customer PO pricing, and highlight any discrepancy to sales. Follow up with finance of payment completion.
• Maintain shipping records, including providing tracking or shipping history information to customer on request.
• Ensure all shipping documentation and authorities approvals are in order prior the shipment of products.
• Generate reports for internal management team and external customers, ie: inventory reports, accurate weekly sales reports, etc.
• Any other duties assigned by Management from time to time

Requirements

• Diploma or Degree in Supply Chain/Business/Logistics/Operations Management
• Experience in supply chain, inventory planning, distribution & operation management
• Understand and familiar with export documentation and letter of credit payment
• Proficient in Microsoft Office applications (Words, Excel, Pivot table and Power Point).
• Have knowledge of ERP system
• Good analytical and problem solving skills
• Good team player

Job responsibilities:

• Provide general administrative support to Property Division including preparation of tenancy, Option to Purchase and documentations and to administer tasks accordingly and completed timely.
• Manage day to day tenancy related matters and address tenants’ feedback and requests promptly.
• Ensure proper handing and takeover of premises to/from tenants / buyers
• Address and respond to enquiry, feedback, and requests for property related matters.
• Maintain proper documentation filing record in orderly manner.
• Any other duties that may be assigned.

Requirements:

• Minimum Diploma qualified preferably in Building/Mechanical/Electrical Engineering/Facilities Management or equivalent qualifications.
• 1 – 3 years of related experience in Property Sales, Leasing, Property Management, office administration
• Possess strong interpersonal, technical, and follow-up skills.

We are growing, join us for an exciting career path! We are looking for Admin Assistant to handle daily administrative task/activities.

· Reporting to senior management and performing administrative duties
· Act as point of contact for general enquiries and maintain contact lists
· Managing internal and external correspondence on behalf of senior management
· Scheduling appointments and maintaining an events calendar and sending reminders
· Check and submit relevant cases and paperwork in a timely manner
· Preparation of monthly branch meeting slides, production, and attendance
· Monitoring office inventory and ordering supplies
· Prepare communications, such as memos, emails, invoices, reports, and other correspondence.
· Review, sort and distribute mail
· Create, maintain filing systems, both electronic and physical
· Assisting in company’s event, team bonding activities and travel arrangements
· Running errands for senior management
· Other simple ad-hoc duties as assigned

Requirement
· Excellence interpersonal and communication skill
· Meticulous, organise and detail oriented
· Ability to work independently and initiative
· Strong knowledge of Microsoft Outlook, Excel, PowerPoint, Word as well as Google

MARKETING MANAGER CUM ADMIN

Key Responsibilities and Requirements:

• At least 1 year of Sales experience within the interior construction sector.
• With presentations and time management skills.
• Diploma / certification in any of the following: Architecture, Interior Design, Project/construction management, Marketing Management or related building construction/ M&E studies, Marketing Management.
• Familiar with, electrical, Celling partition work, carpentry, Tilling work, Awning work, renovation works and fit-out works.
• Experience in managing multiple projects.
• Positive, commitment and “can-do” attitude.
• High integrity, good team player, keen desire to learn, contribute, advance and progress with the company.
• Delivering business/Market share in collaboration with Zonal Sales teams for the year/quarter/month
• Salary+Sales Commission+Yearly Bonus
• Responsible to lead development and implementation of key strategic marketing initiatives for Singapore comprising of PQ, CPC, PDA and Bussmann in order to achieve the Sales Revenue growth in Singapore year on year
• Coordinating market analyses with sales team members and defining appropriate forecasts and plans
• Driving sales efficiency by delivering appropriate product knowledge information and training for each salesperson
• All works Monitoring with subcontractor and handover to clients.
• Monitoring Payment

Location - Near Pasir Panjang MRT

Responsibilities:

•Overall financial management, including budgeting and monitoring ofexpenditures;

•Financial reporting and auditing;

•Forecasting expenditures; and maintaining and supervising books ofaccounts,

•Banking and financial operations,

•Consolidated accounts and

•Manage all company infrastructure and oversee its procurement process

•Responsible for all matters related to the administration of theorganisation.

•Full set of accounts

The candidate can look forward to great career advancement with opportunity to lead a team across Asia countries.

Requirements:

•Accounting or Finance degree (CA or CPA preferred);

•Knowledge of local accounting practices and standards

•Familiar with MS office;

•Familiar with ERP system;

•Experience in Accounts Consolidation across several countries

•More than 4 years in a similar role

•Personal qualities of integrity, credibility, and dedication to the mission ofthe organization

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Summary:

We are seeking an organized and detail-oriented Operation Admin to provide administrative support to our team. The successful candidate will be responsible for processing service orders, scheduling and product ordering etc.

Key Responsibilities:

• Process Service Order
• Assist of maintaining the daily schedule for technicians.
• Order required products and materials
• Scan and digitize important documents for efficient record-keeping
• Assist with general administrative duties
• Collaborate with other team members to ensure smooth office operation
• Inventory control and management
• Ensure consistent Inventory levels for stock items
• Updating Inventory System upon receipt of goods
• Undertake other ad hoc assignments as required

Qualifications:

• Proven experience as an administrative assistant or similar role
• Excellent organizational skills and attention to detail
• Proficient in Microsoft Office, particularly Excel and Word
• Ability to prioritize and multitask effectively.
• Min “N” level

Working Conditions:

Location: Ang Mo Kio Industrial Park

Working hr: Mon-Fri 8:30pm to 6pm

This is a 11 month contract (for a start) based in Singapore.

Job Description:
• Expenses Claims for 3-4 in the region. Checking of expense claims for all team members (but in general, not exceeding 10 ppl travel regularly) to ensure meet T&E policies, before submitting for approvals.
• Maintenance of distribution lists for my team.
• General administration duties for team based in Singapore (PC replacements, seats assignments, lockers assignments, etc.)
• Work with other team assistants whenever there are site wide events in Singapore.
• Coordinate agenda for meetings, events, teambuilding.
• Involved in internal event planning, organization, hosting.
• Travel Management for the team (for Director and Senior Director level, 3-4 pax).
• No calendar management required in this role.
• Support the team with basic data management via Excel such as sell-in / sell-through data.

Requirements:
1. At least 2 years of experience in a general administration role from a regional / global MNC.
2. Basic / intermediate expertise in Microsoft Excel – Pivot Tables, VLookup – would be an added advantage. If you do not possess the above, you must be willing to learn.
3. Excellent communicator – Outgoing personality, eagerness to learn and connect with seasoned EAs across the business.

Monday - Friday

8:45 AM - 6 PM

Responsibilities include:

• Maintain loan records in the system, including the creation of loan and customer records in the system, and data updates to ensure data accuracy and loan disbursement.
• Preparation and generation of letters of offer according to terms and conditions in credit proposals (creation updates and maintenance of records)
• Monitor and track loan processes.
• Liaise with internal customers on loan matters.
• Computation of loan interest.
• Any other duties within the dept as assigned.

Requirements

• Minimum Diploma holder with at least 2 years experience preferred.
• Have prior experience in administrative duties, including experience in the auto industry.
• Numerate and with a keen eye for details
• Proactive, with good interpersonal skills, and a team player
• Good verbal and written communication skills
• Experience in handling Collateral loans preferred

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

• Working Location: Monday @ Amtech Building (Sin Ming Road), Tuesday to Friday (Airport)
• Working days: Monday to Friday (may be required to work on weekends and/or Public Holidays)
• Working Time: 9am to 6pm
• Salary Range: S$2,500 to S$3,000

Job Description

• Process designated e-commerce platforms daily incoming transactions, documents and records using our in-house system. Support the end-to-end fulfillment of online orders and related process on a daily basis.
• Coordinate with logistics partners to ensure timely and accurate delivery of customer orders.
• Handle customer inquiries and resolve issues related to orders, shipments and returns in a professional and timely manner.
• Maintain accurate records of orders, shipments and inventory using in-house system.
• Other administrative duties, ad-hoc tasks projects as assigned.

Job Requirements

• Experience with online order fulfillment processes
• Basic computer skills such as data entry and email communication

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description: We are looking for a dedicated and detail-oriented Admin Executive to join our team. The successful candidate will provide comprehensive administrative support to ensure smooth operations within our car workshop.

Key Responsibilities:

● Prepare and manage purchase orders, delivery orders, sales orders, tax invoices, and other necessary documents.

● Handle internal and external coordination of purchase orders.

● Maintain an updated database and records for team sharing.

● Assist with general administrative duties to support the smooth operation of the office.

● Process expense reimbursements and ensure timely and accurate preparation of reimbursement requests and claims.

● Perform any other ad-hoc duties as assigned.

Requirements:

● Minimum ITE/Diploma in Business Administration, or any other relevant field of study.

● Minimum 1 year of relevant working experience in office administration.

● Proficient in MS Office (Word, Excel, PowerPoint).

● Able to communicate proficiently in English and Mandarin to liaise with both English and Mandarin-speaking clients.

● Strong interpersonal skills and ability to engage with individuals at all levels professionally.

● Meticulous, detail-oriented, and possess strong organizational abilities.

● Ability to work independently and as a team player.

● Good working attitude and ability to communicate well.

Location:

Blk 1 Sin Ming Industrial Estate Sector C
#01-111 to 113 Singapore 575636

• Raise incidents, service request and change request for related IT service and Mobile devices,and its reporting
• Undertake change coordinator role to route Incidents/SR/CR to relevant parties
• Follow-up of Incidents/SR/CR raised till closure
• Renew and update maintenance and service contracts info
• Identify and apply measures to ensure appropriate actions are taken during onboarding and off
• boarding process of users
• Perform review of user accounts reports and submission
• Consolidate data for security report submission
• Provide ad-hoc report when required
• Manage VoIP admin matters like assigning extension numbers
• Respond promptly to requests raised by requestors
• Provide timely status updates to relevant parties, including service desk and liaising with hardware vendors