Duties and Responsibilities

1.1. Scanning, filing and keeping all records and invoices.

1.2. Updating of Stocktake List and Inventory List

1.3. Handling petty cash

1.4. Deposit cash takings

1.5. Liaising with suppliers and dealing with issues involving Invoices, Credit Notes and Statement of Accounts

1.6. Managing of licence requirements, agreements and contracts

1.7. Managing onboarding and offboarding of staff, and leave applications

1.8. Assisting the Management with onboarding and offboarding of staff

1.9. Work with the Management to ensure that high-priority emails are attended to in a timely manner and brought to their attention as appropriate

1.10. Assist with tracking down information and/or drafting responses as appropriate

1.11. Liaise with external agencies and authorities as necessary (advertising, PR, recruitment, training, fire services, police, local council, health and safety inspectors, etc).

Requirements

2.1. Strong organizational skills and attention to detail critical

2.2. Ability to communicate clearly and concisely, both verbally and in writing

2.3. Ability to maintain confidentiality of highly sensitive information.

2.4. Ability to work as part of a team and to work independently on multiple tasks and complete successfully with minimal supervision

2.5. Ability to work effectively under pressure and to prioritize work, often juggling multiple assignments within short timeframe.

2.6. Ability to follow through and meet deadlines

2.7. Broad fundamental Administrative knowledge

2.8. Problem-solving skills

2.9. Good Time management skills

2.10. Strong interpersonal skills

2.11. Computer literate (Excellent knowledge of Excel, Word, Outlook and PowerPoint applications)

Kindly send your CV to [email protected]

Duties and Responsibilities

• Manage the communication of the organization with clients via emails, telephones, and SMS

• Respond to inquiries made by clients about company products and services in a timely and friendly manner.

• Provide required support for the organization’s business development team, especially in activities relating to account management.

• Perform various tasks, like recording minutes during meetings.

• If directed, provide sales support on behalf of Business Development Managers, for example handling small project enquiries, from enquiry through to successful conclusion.

Requirements and Qualifications

• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers

• Able to communicate with management professionally and confidently

• Excellent analytical and time-management skills

• Ability to work independently or as an active member of a team

• Knowledge computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

• No prior experience required

About the company

Our vision is to embed high-end & high-tech technologies into simple raw materials by introducing technology in custom made, custom fit endless applications and a variety of products. Gauzy provides the architecture and transport industries with a large scope of innovative solutions:

· Smart and dimmable windows and customized electronics. Leaders in the architecture and aeronautic segment with its Liquid crystal technologies, Vision Systems and Gauzy have a growing footprint in the automobile and railways market and have also applicative products in special vehicle and marine segments

· Camera Monitoring systems and ADAS solutions primarily targeting the bus and coach markets

Responsibilities

Reporting to EVP APAC, the administrative assistant will have the following responsibilities

· Ensure office administrative management (supply / rent…)

· Support the team with administrative tasks (claims / travel organization …)

· Support the teams in sales administrations tasks (Orders / Invoicing / Logistics …)

· Organization support for trade shows and company events

Preferred qualifications / skills:

· Minimum 2 years’ experience in office admin

· Microsoft suite office knowledge

· SAP / ERP usage capability

· Mandatory English – Chinese is a plus

· Dynamic and positive mindset!

Job Description:

We are seeking a highly organized and detail-oriented General Administrative Officer to join our Company in supporting our day-to-day operations, basic human resource management, and some financial bookkeeping. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask effectively.

General Administration:

Manage incoming and outgoing correspondence, including emails, letters, and phone calls.

Maintain and update company databases, records, and filing systems.

Manage office supplies stock and place orders as necessary.

Human Resource Management:

Assist in the recruitment process by posting job ads, organizing resumes, and job applications.

Schedule job interviews and assist in the interview process.

Prepare new employee files and maintain employee records in compliance with HR regulations.

Assist with payroll processing by providing relevant data, like absences, bonus, and leaves.

Administer employee policies.

Data Entry and Reporting:

Input data accurately into spreadsheets, databases, and other systems.

Generate reports and presentations as required by management.

Assist in analyzing data and preparing summaries or recommendations.

Qualifications:

Diploma in Business Administration, Finance, Human Resources, or related field.

Proven experience as an administrative officer, administrator, or similar role.

Strong understanding of office management procedures, basic accounting principles, and human resources practices.

Proficiency in MS Office and familiarity with accounting software.

Excellent organizational and time management skills.

Ability to multitask and prioritize work.

Excellent communication and interpersonal skills.

High degree of attention to detail and accuracy.

The General Administration Officer plays a vital role in maintaining the efficiency and productivity of the organization. If you are a detail-oriented individual with strong administrative skills and a proactive attitude, we encourage you to apply and become a part of our dynamic team.

making payroll, simple accounting, admin work and other ad hoc duties.

The candidates must know chinese writing and speak mandarin.

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Provide administrative support to the Service Point:

Front Desk Operations:

• Greet and attend to public walk-in. This may include administering visitor logbook and badges, notifying relevant colleagues or re-directing public to appropriate resources
• Answer, screen and route incoming phone calls to relevant parties, taking down phone messages, checking of incoming phone messages and emails
• Attend to enquiries and feedback and where necessary, consult manager/supervisor on appropriate response or follow-up
• Handle courier/express mail services upon request, mailing of letters, checking of mailbox and dissemination of mail to relevant parties.

Facility Management:

• Ensure reception and meeting rooms readiness/cleanliness at start and end of the day
• Ensure upkeep, cleanliness and maintenance of the facilities. This includes liaising with vendors on maintenance matters, upkeep of first aid supplies and fire-fighting equipment
• Plan and conduct workplace safety exercises (e.g. fire drills) in accordance with safety guidelines and regulations

Programme and Data Administration:

• Work with relevant programme managers for back-end programme administration and implementation coordination and support
• Upkeep of relevant databases within the Service Point, including the use of shared IT platforms for centralised depository of documents
• Support in collation of data and statistics for programme and services reporting and publication content generation
• Assist in implementation of personal data protection policies and measures in daily operations.

Library Management

• Scan books and categorize them accordingly.
• Administer and track the check-out and check-in.

Minimum 'O' levels.

Requirements:

• At least 1-2 years of relevant experience
• Strong administrative skills
• Good customer service orientation
• Good communication skills, both oral and written
• Proficient in MS Office/Office 365

Working Hours:

Mondays, Tuesdays & Thursdays; 9am to 6pm (including once a week; 12pm to 9pm)

Location: Eunos

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

• To assist sales team with paperwork, filing and admin tasks
• Issuance of job sheets, Delivery Orders and Invoices
• Keep track and record of paperwork
• Disseminating information received from sales to the necessary departments
• Issuance of schedule papers for teams
• Working closely with the team to keep track of job progress and draft out reports for clients
• Familiar with using office software (Eg: Outlook, Excel, Word, PowerPoint)
• Other administrative tasks

Motorcycle Showroom looking for Administrative Assistant

General admin duties.

On the job training.

Basic computer skills preferred.

6 days a week. Sundays and Public Holidays off.

Location: Kaki Bukit

Salary: $1800 - $2400 (depending on ability)

Interested applicants, please send your resume to [email protected] OR

Whatsapp your resume to 97907490 OR

contact Shernese at 97907490

About us

You need to have full Singapore working rights Please provide email and mobile number for ease of communication.

Qualifications & experience

• Diploma in Accountancy and above with relevant experience
• Meticulous and Independent

Tasks & responsibilities

• Handle full set of accounts, payroll, CPF, HR & Tax matters
• Maintenance of proper accounting records & filling system
• Handle accounting, financial reporting, financial audits
• Ensure timely submission of annual returns
• Submission of GST

Benefits

• 5 days work week
• 14 days annual leave

· 5 days, East, MNC

· $3200 - $3500, AWS, performance bonus

· Medical/dental, flexi-benefits

Summary:

The role function provides administrative support to the HR Department. The incumbent will help to coordinate the day-to-day operations. Provide full support of HR functions including office administration work and any other HR activities.

Job scope:

• Administer staff attendance, leave benefits and staff welfare such as handling of employees
• Assists in employee queries regarding HR claims, benefits, and procedures.
• Act as the primary point of contact for staff welfare needs, including hospitalization, childbirth, and condolences.
• Coordinate the medical examination process, including the preparation and distribution of health forms.
• Create and manage employee profiles within the appointed panels/ system.
• Ensure accurate and up-to-date information for employees claims processing.
• Coordinate and facilitate travel arrangements for staff, ensuring compliance with company policies.
• Source quotations from vendors, secure necessary approvals, and oversee the procurement of welfare hampers.
• Assist in Hotel and Travel bookings including proforma invoice verification & payment arrangement
• Plan and coordinate recreation and events activities such as team-building, D&D, townhall and projects as assigned
• Company's vehicle road tax and insurance renewal
• To manage outsource vendors on office cleaning services including ensuring cleaning services provider provide the service in accordance to Office expectation
• To conduct sourcing, evaluate & Request for Quotation for HR and Admin related requisition from suppliers
• To be responsible for rental, purchase and maintenance of office equipment

Job Requirements:-

• Diploma/ Degree in Business Administration/ Human Resource Management
• Min.2-3 years of relevant working experience, preferably with manufacturing environment
• Familiar with Singapore employment law
• Good interpersonal and communications skills
• Able to work independently and take initiatives
• Must be reliable, meticulous and a good team player
• Able to start within short notice is an advantage

Interested applicants, please send your resume to [email protected]

Admin

• Work on projects related to the Administration function.
• Maintaining office tidiness and liaising with office cleaner.
• Order and maintain the inventory for office supplies such as stationery, pantry items, production welfare items.
• Arrange and coordinate IT issues, repairs, maintenance, and renovations for the office when necessary.
• Provide administrative support on postal and courier services.
• Plan and provide support for company events and activities.
• Collect and distribute mails & documents.
• Updating of information inside Notion/SharePoint/OneNote. (i.e. SOP, Staff handbook, Staff Directory)
• Providing minutes for company meetings.
• Helping out with Finance related activities.

HR

• Posting Job recruitment on websites, liaising with candidates for interview appointments.
• Handle new and renewal of work passes for foreign staffs.
• Provide administrative support relating to employees and staff movement such as logistics for new hires and resignations.

Requirements :

• At least 1-2 years of working experience in administration.
• Proficient in English language.
• Proficient in MS Office (Words, Excel ).
• Possess good interpersonal and communication skills.
• Able to multi-task and work independently

Koizumi Lighting Singapore Pte Ltd

An established Japanese lighting manufacturer.

In Singapore, we specialise in turnkey projects.

The role and responsibilities include, but are not limited to,

1) To support sales team;

- to prepare sales quotations

- to prepare technical specifications & etc.

2) To support marketing activities (such as, products & information posting);

- E-Commerce

- Digital Marketing

- Social Media

- Website & etc.

3) To support office administrative functions;

- fillings and general documentations

- Any other ad hoc duties assigned.

Requirements:

• At least 'O'/'N'/Nitec.

• Minimum 2 years’ experience in similar position.

• Computer literate.

• Ability to work independently & minimum supervision.

Job Description:

• Administer pass application for workers including liaising with insurance companies
• Coordinate and register training courses & government training grant application
• Maintain corporate risk assessment & safe work procedures
• Handle foreign workers Workman Injury Claims
• Liaise with local authorities (i.e. Minister of Manpower, BCA and CPF) and legal solicitor pertaining to worker’s injury
• Oversee welfare of the construction workers
• Maintain workers records in the system
• Provide administration support for relevant departments within the organization
• General office administration document control, sourcing and purchasing of office equipment.

Job Requirement:

• Diploma / Bachelor’s Degree equivalent
• To be able to have leadership qualities to lead a team
• Candidate with relevant experience is a plus.
• Knowledge for Singapore Employment Act and Workplace Safety and Health Act
• Good communicator where both written and verbal communication skills are key
• Good reporting skills and interpersonal skills
• Discretion, good judgment, organizational and management ability
• A keen eye for detail
• Ability to multi task and work under pressure in a fast-paced environment
• Ability to work independently or with minimal supervision

Human Resources (HR) and Administrative (Admin) Officer / Executive

Job Description & Requirements

We are currently seeking a dedicated Human Resources (HR) and Administrative (Admin) Officer / Executive to play a critical role in supporting the human resource, finance, IT, and operational administration of our Council.

Human Resource Responsibilities:

● Plan and coordinate recruitment, on-boarding and off-boarding materials and processes, appraisal exercises and training for employees and interns

● Work with stakeholders to provide manpower administration, including preparation of Job Descriptions, selection of potential candidates, scheduling of interviews, negotiation of compensation packages, and offer letter preparation.

● Handle work pass and corporate credit card applications, issuance, renewals and cancellations,

● Maintain and organise staff personnel records

● Process claims of government grants and subsidies, such as maternity leave and childcare leave applications, training subsidies, as and when needed

● Plan and organise staff events and welfare programmes

● Serve as the primary contact for employee HR inquiries.

● Take ownership of monthly payroll processing and reporting, and actively contribute to the review, enhancement, and maintenance of HR policies and procedures.

Administration Responsibilities:

● Manage office mail, facilities, equipment (including IT and software) and supplies.

● Handle all documentation matters, including the issuance of appointment letters, coordination of annual Conflict of Interest declarations, safekeeping and organisation of compliance and policy documents.

● Monitor and facilitate applications and renewals for essential corporate administration tools, including but not limited to broadband, telephone services, and insurance coverage.

● Support meetings and events, and governance matters as and when required

● Act as a fire warden for the Council.

Payment Processing:

● Process bank payments and staff claims.

● Prepare payment and claim reports.

Other Corporate Services:

● Perform additional duties and responsibilities as assigned.

Requirements:

● Positive, approachable, and problem-solver with excellent communication skills

● Degree/Diploma in any field.

● Proficiency in MS Office. Comfortable working with IT and software, when required.

● Proven experience in an HR and Admin or similar role.

● Meticulous, highly organized, and adept at multitasking.

● Able to work independently and collaboratively in a fast-paced environment.

Join us in this challenging and rewarding role where your skills will contribute to the success and growth of our mission to transform the lives of persons with disabilities through sport. If you are ready for a new and exciting opportunity, apply now and become an integral part of our dedicated team!

Our team is seeking a dynamic and detail-oriented bilingual administrative assistant to join our professional team. As a member of our company, you will assist in daily administrative tasks in a fast-paced, diverse environment and provide support to the team.

Position: Bilingual Administrative Assistant (Chinese and English)

✅ Responsibilities:

• Input and verify daily orders, shipments, and invoices.
• Input and verify daily purchase orders, and check wholesale prices.
• Receive goods and organize them in the warehouse systematically.
• Process received payment orders and archive them in order.
• Manage online sales platforms, update platform information and content promptly, and handle platform orders of the day.
• Produce 2 content videos per week (content videos of our company’s products or services).
• Assist management in handling daily affairs.
• Conduct timely inventory checks and provide necessary ordering information promptly.

✅ Requirements:

• Excellent proficiency in both spoken and written Chinese and English.
• Relevant experience in administrative or assistant roles.
• Strong organizational skills and time management abilities.
• Excellent communication and coordination skills.
• Proficiency in using office software such as the Microsoft Office suite.
• Ability to maintain focus and accuracy in a fast-paced work environment.
• Team player willing to go above and beyond when necessary.
• Preferably Male as requires some inventory keeping.
• Malaysians are welcomed to apply

✅ We Offer:

• Competitive salary and benefits.
• Dynamic and diverse work environment.
• Opportunities for growth and development.

✅ Application Method:

Please email your resume and a cover letter explaining on why you are the suitable candidate for this position to: [email protected]

Please ensure that you include “Bilingual Administrative Assistant Application” as the email subject.

We look forward to having you join us in achieving the company’s vision and goals together!

-Maintains staffs by recruiting, selecting, orienting, and training employees.

-Supervises staffs by communicating job expectations, appraising job results, and disciplining employees.

-Sets policies and procedures for training, coaching, counseling, and career development for staff.

-Initiates and coordinates goals, deadlines, and projects for their department.

-Develops and implements policies and procedures to improve operations and function of the department.

-Leading and/or participating in meetings

-Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

-Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

-Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

-Planning, implementing and supervising the company’s financial strategy

-Managing the company’s financial accounts, payroll, budget, cash receipts and financial assets

-Handling the company’s transactions and debts and doing cash flow forecasting

-Following proper accounting procedures to reach financial objectives

-Monitoring and analyzing financial accounting data

-Creating financial reports based on data analysis

Are you familiar with Japanese culture?

Not necessary to speak Japanese!

Job Description

• Liaise/follow up with property agents for expat housing related matters (including minor repairs for the house.)

• Process claims application for expatriates via BIPO.

• Manage proper aircon servicing contract records with appointed Master Aircon vendor.

• Review and processing of invoices (e.g. aircon contractor, handyman, laundry services, furniture rental etc.).

• Ensure proper update of rental listing and records for accurate monthly rental payment.

• Necessary support for Expat moving in/out of Singapore.

• Any other ad-hoc duties as per assigned

Job Requirements

• Experience in expat management (liaising with property agent, familiar with TA, coordinating minor repairs, etc) will be an advantage

• Proficient in Microsoft Office (Words, Excel, Outlook etc)

• Experience in processing invoices/payments via systems

• Basic admin knowledge

• Minimum “O” levels

• Minimum 2 years of relevant working experience

About Sheng Hong Arts Institute:

Sheng Hong Arts Institute is a renowned institution dedicated to nurturing artistic talent and promoting cultural enrichment within the community. With a commitment to excellence and a passion for the arts, we offer a range of programs and events designed to inspire creativity and foster artistic growth.

Position Overview:

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth and efficient operation of administrative tasks, including rostering, scheduling, invoicing, and maintaining website information. This position offers an exciting opportunity to contribute to the success of our institute and make a positive impact on the arts community.

Key Responsibilities:

• Manage and maintain accurate rosters of students and instructors.
• Coordinate class schedules, rehearsals, and events, ensuring optimal utilization of resources.
• Generate and process invoices, track payments, and manage accounts receivable.
• Provide administrative support to faculty and staff, including scheduling appointments, preparing documents, and managing correspondence.
• Update and maintain website content, including class schedules, event calendars, and program information.
• Assist in the coordination of special events, performances, and exhibitions.
• Respond to inquiries from students, parents, and the public in a professional and timely manner.
• Perform general office tasks such as filing, copying, and data entry.
• Collaborate with other team members to support the overall mission and goals of the institute.

Qualifications:

• Proven experience in administrative support roles, preferably in an educational or arts-related setting.
• Excellent organizational skills with the ability to prioritize tasks and meet deadlines.
• Strong attention to detail and accuracy in data management.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with scheduling software.
• Familiarity with website content management systems (CMS) and basic HTML/CSS knowledge preferred.
• Effective communication skills, both written and verbal.
• Ability to work independently as well as part of a collaborative team.
• Passion for the arts and a commitment to promoting cultural enrichment within the community

Responsibilities:

1. Record accurate and comprehensive meeting minutes.
2. Act as a liaison to ensure effective communication between all stakeholders.
3. Serve as a bridge/window between the company, vendors, and customers.
4. Handle various administrative tasks, including but not limited to the company's property rental matters, grant applications, recruitment, and HR-related issues.
5. Assist in managing Profit and Loss (P&L) statements.
6. Contribute to financial planning and reporting processes.
7. Adhoc tasks and other duties as assigned
   

Requirements:

• Experienced in administrative roles.
• Strong organizational and multitasking skills.
• Exceptional communication and interpersonal abilities.
• Proficient in Microsoft Office Suite.
• Discretion and confidentiality in handling sensitive information.
• Entry level is welcomed

Job Description

To Provide administrative support, ensuring efficient operations with the company.

Responsibilities

• Attend to incoming and outgoing telephone calls.
• Attend to incoming and outgoing emails.
• Issue invoice and delivery orders
• Data Entry of sales report
• Update inventory stock
• Any ad-hoc duties if required

Requirements

• Proficiency in MS Office
• Minimum GCE "O" Level
• Good interpersonal and communication skills
• Independent and able to work with minimum supervision
• Knowledge of MYOB software

Responsibilities for Administrative Manager

• Provide standard clerical duties as assigned, including faxing, copying, mailing, and communicating with clients
• Organise meeting schedules for various departments
• Respond to incoming communications, such as phone calls and emails
• Assist in filtering and forwarding communications to proper individuals and departments
• Create written and typed reports, including memos and business letters
• Help organize small to large-scale events and provide ongoing assistance during events
• Assist in handling of human resources activities, including payroll and personnel databases
• Monitoring, coordinating, and scheduling related to suppliers, vehicle workshops, and other third-party provider.
• Tabulating, summarising, and monitoring data related to Vehicle Maintenance Cost.
• Assist the operations manager in creating the employee's work schedules and assigning their daily tasks
• Assist in the recruitment process by coordinating interviews and onboarding processes.
• Maintain employee records and ensure compliance with HR policies.

Job Requirement

• Proficiency in English

• Exemplary planning and time management skills

• Ability to stay calm and on-task in high-stress situations

• Strong knowledge of today’s office technology, and computer software including MS Office

• Ability to multitask and prioritize daily workload

• High level verbal and written communication skills

• Discretion with personal and confidential information

• experience as an Office Administrator is a plus point

• Minimum Degree holders

Job Summary

• 5.5-day work week (Monday to Saturday)
• Working hours: Mon to Fri: 7.30 am to 4.30 pm
• Working hours: Saturday: 7.30 am to 1.00 pm
• Location: 10 Kaki Bukit Road 1, KB Industrial Building #01-25 Singapore 416175

If interested, please forward a copy of your resume.

We regret that only shortlisted candidates will be notified

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Job Description

Assist Operations Manager in supervising daily operations of organization.

Supervise operations team to ensure operational excellence and excellent customer services.

Assist Prepare project budget and cash flow projection.

Monthly report on cost and operation result

Perform full spectrum of contracts administration including quotation, costing, tenders and contract documentation.

Provide assistance and support on contractual issues and claim

Assist in implementation of new procedures and features to enhance the workflow of the department.

Requirements

Minimum Diploma holder with at least 2 years full time working experience

Must be able to converse in English and Mandarin to liaise with mandarin-speaking employees and customers

Can do overtime when necessary.

Shall be contactable by means of hand phone at any time of the day (i.e. 24 hours a day, for every day, including Sundays and Public Holidays) throughout the period of the engagement.

Proficient in Microsoft Office applications such as MS Word and Excel

Good communication and interpersonal skills

Ability to multi-task and manage ad-hoc projects in a fast-paced environment

Independent, responsible, organized and able to work under pressure.

Experience in Construction Industry will be highly advantageous.

Job Summary:

As an Administrative officer, taking charge of TOUCH Ubi Hostel (TUH) and Continual Support Programme (CSP) administration, whose duties include the managing of financial aspects, assisting in ensuring the smooth operations of the centre, supporting staff in volunteer management, supporting clients when necessary, and handling of centre’s facilities and maintenance.

Principal Responsibilities and Duties:

1. Office Administration & Operation

• Update the various SOPs for systematic procedures in the centre, such as claims, new staff orientation, trainee admission, hostel operation etc.
• Manage face-to-face, email and mail correspondences
• Assist the manager in any of the internal or external audits.
• Preparation of note of minute for weekly ops meeting or any other relevant meetings.
• To look into developmental work in areas of office administration, work processes, asset acquisition and other areas aimed at improving operational efficiency and controls
• Manage the fire-safety and relevant safety-measures set by the ministries.
• Manage operations of the centre to ensure smooth running
• Ensure the continuous maintenance of office premises, office equipment and improving facilities wherever necessary
• Manage office supplies and renew stock when required
• Handle staff personnel matters:
• Claims
• Part-timers’ time sheets for salary purposes

2. Trainees’ Management

• Support Lifeskills Coach when necessary
• Support Social Worker in the preparation of the relevant documents & logistics for client’s admission and discharge.
• Update trainees’ records and prepare necessary relevant paperwork
• Support clients in dispensing their meals and daily expenses.
• Assist the Centre Manager, Supervisor and Social Workers on matters pertaining to trainees, including submission of documents to external agencies (e.g. SG Enable, MSF, NCSS, etc.)
• Communicate with caregivers/ guardians on operation of TUH matter that may concern the trainees.

3. Financial Administration

• Update spreadsheets of daily transactions
• Ensure timely collection of training fees and all amounts received from trainees
• Ensure proper bookkeeping of all financial transactions such as official receipts for donations, payments to vendors, etc.
• Process staffs’ petty cash reimbursements and cheque payments to external vendors
• Assist Manager in the preparation of the annual budget
• Review monthly financial reports prepared by Finance for accuracy.
• Review insurance policies and other contracts for office premises and equipment to ensure their adequacy and timeliness

4. Programmes

• Plan and execute centre-based events when necessary
• Be part of the team in planning and executing enrichment/ recreation activities.
• Assist in planning and implementation of Special Needs Group events
• Assist in volunteer coordination, record-keeping and support volunteer-based programme.

Essential Skills and Qualifications:

• Minimum diploma holder in any discipline
• At least 1 year working experience related to special needs
• Knowledge in Microsoft programs
• Passion and understanding for special needs

Core Competencies and Attributes:

Attributes

• Team player and able to work independently
• Positive, respectful and grateful attitude
• Passionate about special needs
• Proactive
• Good communication
• Patient
• Organized and systematic

Core Competencies

• Strict adherence to Code of Ethics
• Professionalism
• Pay close attention to detail, accuracy and completeness
• Reliable
• Adapt to changing organizational needs, work situations