• Developing and maintaining strong relationships with customers, connecting with key business executives and stakeholders.
• Communicating with clients to understand their needs and explain product value, and answering their queries and concerns.
• Collaborating with internal departments to facilitate client need fulfillment and identify new business opportunities among existing customers.
• Collecting and analyzing data to learn more about consumer behavior and preferences.
• Keeping accurate records pertaining to inventory, account notes, sales reports, and other relevant information.

• We are looking for an innovative Business Development Manager to help take our existing thriving F&B business to the next level.
• The candidate should have at least a Bachelor’s degree with minimum 5 years of working experience in similar role.
• Knowledge of Turkish & Arabian cuisine and language will be an added advantage.
• The job role should include marketing strategies, new innovative sales techniques, maximum social media exposure to the business as well as restaurant management.

WHAT’S THE JOB?

The incumbent will work together with the Restaurant Manager to manage all service aspects of our Italian Cuisine Restaurant, LUCE on a daily basis and coordinate special events.

Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

YOUR DAY-TO-DAY

• Oversee the implementation of standards as detailed in the departmental standards and procedures manual
• Supporting Restaurant Manager in delivering unique and exemplary dining experiences for our Guests, through food and beverage offerings and knowledge sharing to create memorable dining experiences.
• Works with Restaurant Manager on promotional material which is aimed at increasing revenue, covers and profit for the Restaurant with the approval of the Director of Food & Beverage.
• Conduct monthly staff meeting to ensure all management projects, policies, new product and staff movement notified and documented. During this time, encourage comments and ideas from staff for the interest of room service department
• Support superior in developing departmental standards and procedures to promote salesmanship, beverage creativity and profit
• Adhere to hotel brand standards
• Implement Promotions Calendar for F&B products in restaurant
• Anticipate market changes and review operations when necessary
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Delivers daily briefings and attends other Food and Beverage meetings as scheduled
• Works with superior in the preparation and management of the department’s budget
• Implements procedures which enhance the guest experience
• May perform additional or other adhoc duties as assigned by Restaurant Manager.

WHAT WE NEED FROM YOU

• 2 years related experience, including supervisory experience, or an equivalent combination of education and experience
• Diploma in Hotel Management, Food & Beverage, or related field
• Experienced in full service restaurants / local or international hotels
• Excellent knowledge in wine products will be an added advantage
• Good Knowledge of Italian food and Beverage and it’s preparation will be an added advantage
• Ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
• Outgoing and people oriented personality that enjoys contact with patrons
• Motivator and confident in problem handling
• Good interpersonal skills and a strong team player
• Able to guide and train the team; being a good role model for the juniors
• Able to commit to a split shift setting; Restaurant is open for Lunch & Dinner services.

>Help managers complete daily tasks

>Understand each department daily processes and goals

>Provide administrative support

>Help managers in evaluating performance

>Keep track of business revenue

>Following all company regulations, and health and safety

codes.

>Observing and learning from experienced staff members.

Admin/Secretarial, Customer Service, Personal Care/ Beauty,

Sales / Retail

Other non-tertiary or general post-secondary qualifications / IB/ High School Diploma

Meet marketing and sales targets

Covert and close the leads generated through online promotions

Develops sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc.

Answers questions from agents and students about product and service benefits

Contributes information, ideas, and research to help develop marketing strategies

Helps to detail, design, and implement marketing plans for each product or service being offered

Sets marketing schedules and coordinates with colleagues, sponsors, media representatives, and other professionals to implement strategies across multiple channels

Maintains excellent relationships with clients through superior customer service

Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance

Implements and adheres to company policies and procedures

Attends trade shows and travels to meet clients as needed

Ensure that agents are properly trained and updated

PRE-REQUISITES:

1) Minimum academic level: Degree in Marketing or Business Management

2) Specific language proficiency: Speak and write English and the native language of the main markets in-charge (India or China or Indonesia or Thailand or Philippines)

3) Specific job experience: 3-5 years of Sales and Marketing experience in the Education Industry

4) Good interpersonal skills

5) Computer literate

6) Team player

Please send in your application through Mycareerfuture.gov.sg or email to [email protected]

CoGri Asia Pacific is the industrial leader specializing in design, construction, and upgrading of superflat high tolerance concrete floors for the Logistics and Industrial building in the Asia Pacific region.We are currently looking for suitable candidates to fill the position of Works Manager.

CoGri Works Manager is responsible for day to day operations and ensuring work is on time and of the right quality standards.

Roles & Responsibilities

1. Manage and Coordinate of Labour and Equipment

• Defining clear roles and responsibilities and deliverables requirements in terms of both scope and schedule of Works Team
• Coordinating and supervising Works Team

2. Maintain high quality standards

• Maintaining high standards of quality control procedures
• Monitoring productivity and schedule performance

3. Manage Materials usage

• Reviewing progress and liaising with Project Manager to monitor costs
• Ensuring documents are filled drawn up and submit accordingly

4. Project compliance and reporting

• Ensuring contractual specifications and requirements are met
• Preparing Works daily reports, records and drawings
• Ensuring proper approval and documentation of changes to work scope

5. Ensure site safety

• Implementing safe work procedures
• Carrying out safety inspections
• Adhering to Company safety standards
• Promoting safety culture among Works team

he Sustainability Manager will oversee all environmental and sustainability matters within the Club. This includes strategic planning, coordination, and implementation of practices that integrate environmental, social, and economic considerations into the Club's operations.

He/She is to define, create and implement strategies to support sustainability initiatives that will help to encourage better eco-friendly tactics, social equality, and financial success for the Club by reducing the carbon footprint, natural resources including power, water, building material, etc.

Responsibilities

• Develop and implement sustainability framework, strategies & priorities and establish goals in consultation with senior management.
• Ensure sustainability policies, strategies and priorities align with Club’s long-term sustainability plan.
• Work with various department to incorporate sustainability practices and set conservation and environmental goals.
• Develop and enhance systems and processes for delivering best practice sustainability performance and use of sustainability management systems for monitoring and/or reporting purposes.
• Establish sustainability partnership programs through outreach, with internal, external stakeholders and appointed ESG consultants.
• Collaborate and work closely with consultants to ensure compliance for ESG accreditations.
• Keep abreast with trends and industry-leading practices in sustainability.
• Manage and track Club’s sustainability goals and metrics, analyze data and produce regular reports.
• Provide sustainability guidelines & communications (both internal and external) and training for employees across the Club to cultivate sustainability culture.
• Develop and implement Reduce, Reuse and Recycle strategies and ensure effectiveness of the program.

Requirement

• Demonstrate the ability to work independently; under pressure to meet deadlines. And has the ability to work collaboratively in a team environment.
• Meticulous and willing to explore initiatives and opportunities.
• Proactive and solution oriented, friendly with assertive and personable nature.
• Self-motivated, detailed-oriented, and a team player with a passion for driving sustainability and environmental stewardship.
• Experience in data analytics will be an added advantage.
• Has a minimum of 2 years of work experience in a sustainability related role.
• Effective communication skills, both written and verbal, to support sustainability communication and engagement activities.

Job Responsibilities include, but not limited to

• Scheduling Library Roster for Library staff
• Preparing and submitting various reports and records as required by the Library, DVD and Book Club Committees.
• Response to members complaints, resolve problems and/or contacting vendors as appropriate
• Ensure new acquisitions are released timely on every 1st of the month for our Members
• Catalogue and re-classify new and old Non-Fiction books
• Keep track of books ordered - report for the Library Sub-Committee
• Confirm Attendees for Meetings, Booking of rooms and preparing menu for meetings
• Managing any requests made by patrons which include but not limited to

1. Purchasing specific titles [monographs and DVDs]
2. Subscribing to magazines or newspapers
3. Accepting Donations
4. Dispute resolution among members

• Online purchase – list of books and DVDs submit to Purchasing Manager
• Submit booklist approved by the Library Sub-Committee for local purchase to the Purchasing Manager
• Prepare agenda for Library Sub-Committee and DVD Section
• Prepare GC Report and follow-up from meetings
• Ensure new implementations are in operation:
• Fines charges - Vlib (Library Management System) & Finance system automation
• New members elected monthly – Vlib & Membership database synchronization
• DVD operations and Invelos DVD Profiler (US software) – online DVD listing for browsing
• Self-Check machine kiosk for books (encourage members to use)
• Work pad stations for RFID – reader to scan items at the library counter
• Automated Email Services – overdue and reservation notices to members
• Work with vendors – 3M (RFID vendor) & VTech (Library Management System vendor) on requests from Sub-Committees and Management
• Recommend best sellers/good reads to members
• Interaction with members for feedback to improve library services
• Select and purchase new books with Library Sub-Committee representative monthly
• Organise Library events such as ‘Meet The Author Evening’
• Organize library visits for staff and Committee members
• Training courses for executive and associates – suggest and plan new and essential courses
• Manage Budget for Books/DVDs/Periodicals - ensure within Budget
• Raise purchase requisition for projects listed in the Annual Budget/Capex
• Annual Report – submission
• Any other ad-hoc tasks that require attention, such as assisting IMDA submissions, interviewing library candidate

Share

• Check in and check out Books at the Library counter
• Assist members to use Self-Check machine to check out books
• Assist members with photocopying
• Assist members with the internet stations
• Responsible for the on-going Book culling exercise
• Reply to email enquiries
• Handle telephone enquiries

Requirements

• A degree or equivalent in Library Science, with at least 3 years of experience
• Service-oriented and comfortable with public speaking and presentations
• Ability to work on scheduled shifts which include weekends and public holidays
• Excellent written and verbal communications skills in English
• Good organizational, planning and time management skills
• Good knowledge of Microsoft Excel, Word, and PowerPoint
• High level of digital and information literacy

BreakFast at Fluffy’s Boutique Pet Hotel & Grooming (BFF) is a leading hotel in Singapore for Canine friends. A leading provider in Pet Care, BFF offers boarding, daycare and grooming in an immaculate and impressive establishment. The expert team at BFF also provides dietary, training and behaviour advice and offers basic medical care, supplements and care products.

BFF seeks a General Manager to develop new standards of quality care and quality service, in line with today’s higher client expectations and needs, and to improve and oversee operations, business development, finance and HR.

The General Manager reports directly to the Director.

Responsibilities

1. Design and Implement new Quality Management Strategy, System and SOPs, which include:

• Quality policy, quality planning and assurance and quality control
• Stakeholder responsibilities to processes, products and services
• Operation and Service Excellence above across all functions of the hotel business
• Quality Customer Service for Client Retention
• Quality Service Marketing and Social Media Management to attract new clients
• Communicating offline and online our quality promise and capabilities to clients
• Staff Professional Development with new Key Performance Indicators (KPIs) incorporated into Appraisal System

2. Oversee day-to-day operations

• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Ensure all staff are skilled & knowledgeable in dog handling, care and emergencies
• Evaluate and improve operations and financial performance
• Ensure staff follows health and safety regulations
• Direct the employee assessment process
• Prepare regular reports for upper management
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

3. Live In the Hotel

• As a 24/7, Open Concept Pet Hotel, a daily night shift duty staffer is required. The GM is required to fill this role and live in the hotel to maintain a close watch over our guests.
• As a live-in manager, he will ensure the safety, rest, medical care, cleanliness, husbandry, meals, morning & night walks, and housekeeping matters are carried out as required.
• Complete the days accounts, and the next days appointments, staff scheduling, accounts and operations report and analysis.

Requirements and Skills

• Must have work experience in the Animal Care & Husbandry
• Proven knowledge in animal nutrition, healthcare and medical care for puppy and geriatic animals
• Good knowledge in animal behaviour and training for various breeds
• Problem-solving aptitude
• Must be reliable, pleasant and possess speed and empathy
• Minimum Diploma in Hospitality

Job Type: Full-time

Salary: Negotiable

Duties

• Handle a portfolio of corporate secretariat matters for both Singapore and Overseas companies including preparation of Directors’ Resolutions, AGM & EGM documents and preparation of materials for meetings
• Prepare and draft board resolution and minutes examples change of directors and/or secretary, establishment of bank accounts and facilities, transfer of shares, increase of share capital, etc
• E-filing of various transactions with ACRA which includes Annual Return, Return of Allotment, Appointment of Officers, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Organize and co-ordinate board meetings and preparation of board papers
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc
• Attend to notarization and legalization of documents
• Respond to requests from business units and auditors for information and documents
• Manage a small team of corporate secretaries

Requirements

• At least 5 years relevant experience in professional firms providing corporate secretarial services.
• Possess / pursuing ICSA or relevant qualification is an advantage.
• Good interpersonal and communication skills.
• Able to work independently, multi-task and is meticulous.
• Good organisation and administrative skills.
• Excellent attention to detail.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

• Be responsible for managing the full spectrum of finance functions.
• Review annual audited financial statements prepared by external auditors.
• Perform their tasks at an optimal level.
• Liaise with external auditors for yearly audit and issuance of financial statements; bankers and corporate secretary when required.
• Review contractual documents and liaise with lawyers as and when required.
• Create ad-hoc reports for various business needs for time to time.
• Reporting to the Director.
• Oversee and manage the Finance Department.
• Oversee financial planning and business performance analysis.
• GST reporting and other statutory reporting
• Ensure month/year-end closing is done smoothly and in accordance with the statutory rules.
• Manage the yearly budget and forecasting exercise for all departments.
• Manage the Company’s cash flow and cash projection.
• Compilation and reporting of all entities’ Management Accounts

Purpose of position

The Relationship Manager as account manager is responsible for the complete business relationship to the client segment lnstitutionals (I), and is accountable for the sales result and the profitability of his relevant client portfolio.

He covers the core features of the operative I-Sales and is the first point of contact for sales activities from external and internal clients.

As an independent Relationship Manager for lnstitutionals, he provides a sales oriented advisory and service of the product palette, which is offered by the Commerzbank Group to lnstitutionals, in adherence to Commerzbank's business model (i.e. Group-wide responsibility and holistic management of the international client segment lnstitutionals).

Furthermore, the RM Fl Desk assumes the Local Client Ownership for Fl clients in the branch as follows:

• Acts as representative of the First Line of Defense on behalf of TF&CM Financial Institutions customers which are locally on boarded on basis of a valid Global Introductory Certificate ("GIC") and for whom transactions are conducted by or through the Branch ("assigned customers").
• Acts in a holistic capacity-spanning across all business activities performed with the assigned customers in the respective Branch.
• Responsible for the regulatory topics in relation to the account opening process (AOP) / refresh process for locally assigned TF&CM Financial Institutions customers exclusive the performance of the AOP-/Due Diligence process as relying on the GIC
• Close collaboration with the respective Global Relationship Manager ('Global RM') and local Relationship Manager (local RM) in APAC DM countries.
• Access to relevant KYC information, systems, audit reports, reports of examination and responses thereto, monitor reports and other regulatory communication with due consideration to the relevant local laws and provisions, as well as compliance with the regulatory requirements.

Main Tasks

In co-ordination with the Fl Desk Singapore:

Coordination and execution of all sales activities with the client;

Client requirement analysis/diagnosis; introduction of sales initiatives;

Development and delivery of product solutions tailored to client needs together with the product specialists;

Sales Planning, introduction and negotiation of offers with clients. This indudes the creation of client specific business plans, including risk assessments and competitor benchmarks;

Preparation, execution and follow-up of client visits ind. presentations and meeting memos;

Independent, specialized and profit-oriented advisory and managementofinstitutional clients, whilst adhering to relevant internal regulations of Commerzbank, as well as compliance requirements and external regulations;

Coordination on the sales side of all credit relevant decisions in the Group; in particular business line allocation, commentary of credit applications, gathering of credit relevant information;

• Support of product sales and sales steering activities for Fl clients, with focus on capital markets products, banking products, and treasury products.
• Support the change process with Singapore becoming a regional hub; includes acting as liaison for (i) the Singapore Fl Desk as regional Hub and the Singapore-based product owners and (ii) the local Relationship managers across Developed markets Asia (Australia, Japan, New Zealand, South Korea, Taiwan).
• Active elaboration and maintenance of country know-how for Commerzbank entities.
• Keen sensitivity for all regulatory,compliance and/or corporate norms and standards.

FI DCM Advisory (Secondary role)

• Support Commerzbank’s existing client base in the Asia-Pacific region, advising on DCM Bonds related business.
• If appropriate, expand the business to support issuer’s that are currently out of scope
• Create client pitches and recommendations using latest market trends and one owns market knowledge
• Conduct client phone calls and meetings, representing the bank and DCM Bonds
• Advise clients on a variety of product, not limited to but with a focus on Covered Bonds, Senior Unsecured and Capital
• Provide pricing recommendation (in close cooperation with Syndicate) and rationale through analyzing macro bond market, client’s credit risk and individual situation
• Assist in the execution of DCM Bonds mandates
• Liaise with other groups within the bank, not limited to but with a focus on Relationship Managers and Senior Bankers (‘Institutionals’) and other Capital Markets areas, to support and advise the client
• Support the group through the maintenance of data infrastructure (internal systems like eOrigination and ISIS)
• Create bond market updates that address the needs of clients in the region
• Ensure adherence to all relevant local and global Compliance standards, internal policies and other regulatory requirements.

Essential Duties and Responsibilities as Local Client Ownersh ip for Fl clients in the branch (if required):

• Checking that a valid GIC is in place
• Ensures that actual local activities of assigned clients are in line with expectations
• Ensures together with the respective Front Office business/product unit that local activity is suitable, lawful and with in the scope of any regulatory permissions, licenses or approvals
• Local top-up of GIC if required
• Regular red flag checks on basis of the red flag statistics provided by the relevant internal parties; review of certain transactions together with GM-CO if required.
• Knowing the business model and the purpose of the business relationship in coordination with the Global RM and respective product units in the Branch.
• Maintaining an overview of the Refresh-dates
• If required by Fl Desk Head Singapore: participate in local compliance and other applicable governance meetings of the Branch.
• Knowledge of relevant AMLKYC rules and guidelines as referred to in the Compliance guidelines, important local regulations and laws.

Specialist Knowledge

Relevant professional experience: min. 2 years

• Bloomberg, Microsoft Office, internal applications such as ISIS, eOrigination, eRoadshow, eBookbuilding; nice to have: Reuters, IPREO’s Investor Access and IPREO’ Issue Book
• Product structuring expertise is welcome
• Solid understanding of Primary bond pricing & macro-economic dynamics

Formal education

• University education
• Completed commercial training (e.g. bank clerk), if possible supplemented by a banking specialist qualification and/or a subject-specific additional qualification in the form of a course of studies integrated with vocational training/practical work (e.g. university of cooperative education or university)
• Good to very good knowledge of the relevant product matrix (Cash, Trade, Banking, Markets)
• Fluent (native or business proficiency) in English and at least one of the following languages: Korean, Japanese, Mandarin
• Experience in structuring/sales within capital markets/DCM is a plus
• Basic coding experience (VBA and/or Phyton) is a plus

Functional requirements divided by ComMap level (per each ComMap level)

All levels

• Proactive and self-initiated
• Highly motivated to achieve results
• Strong sense of responsibility, integrity and accountability
• Client centric and service oriented
• Team player
• Positive work ethic
• Keen to learn and open for change

CB03

• Actively search sales opportunities, with the goal of developing and applying solutions for sales opportunities
• Interpreting clients' needs and identifying related requirements, also regarding cross-selling potential
• Interpretation of internal/external clients' and/or business partners' needs,taking all requirements into consideration; deduction of mid-term solutions for specific challenges; potentially portfolio responsibility
• Steering the Client Sales Teams and monitoring whether activities with clients are in line with expectations
• Interpretation of internal/external business backgrounds and best practices in the own area of expertise and application to the area of activity
• Identification of the biggest problems and patterns in different and new situations; reflection of problems in a holistic approach and the creation of solutions
• Actively controlling and managing costs/revenues/quality in the own area as well as identifying risks
• Independent determination of the timeframe to fulfill set goals/required tasks; development of short-to mid-term plans in the own area, including the forecast of required resources

Attachment Description

We are looking for an organized Sales and Marketing Manager to assist in the advertising and selling of our company's products and to create competitive advantages for our company in the market industry. The Sales and Marketing Manager's responsibilities include generating unique sales plans, creating engaging advertisements, developing pricing strategies, and meeting marketing and sales human resource objectives. The Sales and Marketing Manager represents the company's brand and drives strategies to increase product awareness by observing the market, competitors, and industry trends. To be a successful Sales and Marketing Manager, you should have strong interpersonal, leadership, and communication skills.

Specific Responsibilities

Individual to be involved in:

1. Promoting the company's existing promotions and introducing new products to the market.

2. Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

3. Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

4. Implementing new sales plans and advertising.

5. Recruiting, training, scheduling, coaching, and managing marketing and staffs to meet sales objectives.

Technical Skills and Competencies

1. Basic knowledge for F&B industry

2. Customer Relationship Management (CRM)

3. Digital Marketing

4. Adaptability and Innovation

5. Negotiation Skills

Duration

6 months

Main Responsibilities

- Reports to the Financial Controller.

- To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments in the Hotel.

- Acts as Data Protection Officer for the Hotel.

- To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable.

- To ensure procedures are in place that in the event of any problems encountered in software and hardware, that they are addressed immediately.

- To ensure the physical and logical security of IT system.

- To define and keep updated written incident management policies and procedures where the action to be taken and persons to be contacted in case of an incident are clearly mentioned.

- To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs.

- To strictly perform daily/monthly back up procedures, ensuring the successful completion of the process and the safeguard of the backup information.

- To assist any department in formulating their IT material requirements and provide adequate solutions to their needs.

- To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees of the Hotel.

- To perform regular computer audits searching for unauthorized programs, improper setup or loopholes in the security setup.

Job Requirements

- Degree in Computer Science, Computer Technology or the equivalent with 5 years of experience in a similar capacity.

- Excellent spoken and written in English

- Independent and willing to learn

- Possess good working attitude and good communication skills.

- Good problem-solving skills.

- Attention to details will be an added advantage.

**We regret to inform that only shortlisted candidates would be notified. **

Job Scope

• Function as main point-of-contact between the Team and client.

• Lead, manage and coordinate the performance and delivery of the scope indicated in the Contract.

• Ensure that the KPIs and Contractual SLAs are met.

• Oversee strategic deployment of manpower, where necessary, timely leadership support and commitment.

• Manage and ensure that any potential changes to scope of work are discussed, documented and agreed.

• Manage the daily operations of the project and performance of the team(s)

Job Requirements

• Degree in Business Administration, Accounting, Finance or equivalent

• At least 5 years of experience in operations, with at least 2 years of management experience

• Experience in public sector grants and claims processing would be an advantage

• A strong team player with good supervisory, people management and communications skills

• Strong problem solving and critical thinking skills

• Possess strong interpersonal and communication skills, business acumen, and high level of integrity to serve the stakeholders

• Proficient in Microsoft Word, Excel and PowerPoint

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, Malaysia, and Indonesia. With more than 1700 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 60 talented individuals, we are committed to transforming the way education is delivered in the Southeast Asian region and beyond.

As the Angel - The Customer Success Account Manager, you are responsible for the adoption, usage and success of a portfolio of clients. By building trust and enabling the success of your clients, you will be able to drive revenue growth through renewals and upselling. You are the primary customer-facing role, and your insights and relationships will allow you to realise incredible value for our customers, helping them love LittleLives as much as we do!

What you will be doing

• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Deliver onboarding training and provide support to our clients

Requirements

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• Previsous experience in Early Education would be plus
• This role requires the person to be able to deliver training in Chinese to our clients

Technical Requirements

• Minimum 12 - 17 years of experience and out of which, minimum 5+ years of release management using JIRA in CORE Banking.

• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.

• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.

• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.

• Good level of command over production Infra; performance monitoring and reporting tools.

• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.

• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.

• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.

• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.

• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.

• Working Experience on any microservice platform mostly in Banking.

• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.

• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.

• Ability to work with stakeholders to stretch role in depth/width.

• Should be well-versed with latest Finacle and technology trends.

• Good experience in running automation and service improvements experience.

• Good experience on working with multiple teams of infra and Functional team."

Key Responsibilities

1 – Commercial Management of Client X Account

a. Margin improvement opportunity identification through Commercial deep dives (scrutiny of contract terms, P&L and client activity). Improvement plans signed off by Account Exec team and linked to financial forecasts and risk and opportunity process. Compliance improvement and/or risk mitigation actions also included.

b. Opportunity realisation through execution of improvement plans e.g.

• Negotiate, agree, and execute contract variations, including for Project Management on account.
• Settle disputes, pursue entitlements and defend claims (including within supply chain as a point of escalation).

c. Deliver Commercial Programs on Client X account including deployment of specific and relevant commercial initiatives proven to positively impact margin across Client X contract.

Success criteria:

• Account margin growth and precedents set for sustainable long-term profitability.
• Account margin deterioration avoided, and downside risks mitigated.
• Client satisfaction

2 – Commercial Best Practice

a. Contribute to the ongoing improvement and raising the bar for commercial and contract management process and tools across Client X account. Participate in functional workstreams/teams across the wider Commercial Excellence organisation where applicable, leading the thinking and delivering on action points.

b. Provision of up-to-date Contract Exec Summaries and commercial guidance materials for the on-account teams.

c. Deliver on-account training bespoke to terms and lifecycle stage of the Account contracts, both internally and client facing.

d. Maintain exec sources of contract data, locally and aggregated. Review and interpret said data to provide management insight and benchmarking.

Success criteria:

• Commercial acumen enhanced across the Client X account team.
• Margin opportunity identification originating freely around the account – development of a commercial culture across the CBRE account team.
• Business controls (policies and processes) serve to protect and enhance margin e.g. optimised contractual change control processes.
• Management insight on commercial factors readily available when needed.

Person Requirements

Essential:

· Degree qualified or equivalent. All degree subjects considered.

· Ability to demonstrate relevant knowledge, skills and experience, with typically around 5+ years in a comparable commercial role, including but not limited to contract negotiation and on-going account management (up to 2 of the 5 years could be performed as part of a structured training program or graduate scheme).

· Strong commercial acumen and proven ability to affect sales and profit figures.

· Excellent communication skills, both verbal and written with fluency in English.

· Strong analytical skills and a measured approach to decision making, including good understanding of management accounts, in particular P&L.

· Self-motivated individual, experienced and comfortable with complex problem solving and providing solutions based advice and guidance to multiple stakeholders.

· Client focused approach.

· Proven track record of working with, educating and influencing a broad range of internal and external stakeholders at all levels.

Desirable:

· Post Graduate qualification

· Additional language skills

· Facilities Management or Real Estate sector experience

ADM unlocks the power of nature to enrich the quality of life. We’re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We’re blazing new trails in health and well-being as our scientists develop ground breaking products to support healthier living. We’re a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We’re an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we’re a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.

Your Responsibilities

This role will provide team leadership for End User Compute team members and requires both hands-on delivery of support and responsibility for overseeing delivery of support across regional locations. The job split is as follows:

• End User Computing Support (Weight 60%) – Resolve incidents and action requests for end user computers, computer peripherals and phones.
• Networking and Data Centre Teams Support (Weight 10%) – Provide in-country assistance to the global Networking and Data Centre Services teams for purchasing and hands-on-wires support
• Project Support (Weight 10%) – Provide in-country support for the execution of projects.
• Leadership (Weight 20%) - Overseeing delivery of support in all [country/region] locations and managing those Support Delivery team members based in Singapore, Philippines, Japan etc.

Your Profile

• 5+ years working experience in support of end user hardware and software
• ITIL certification preferred
• Experience in using a ticketing tool for managing incidents and requests
• Setting up computers, computer peripherals and phone handset on end user desks
• Computer management in Active Directory
• Imaging computers with a standard operating environment (SOE)
• Installing software
• Configuring printers and installing printer drivers
• Basic configuration of Windows 10 and 11 operating environments
• Proficient in using Microsoft Outlook, Word, Excel and PowerPoint
• Proficient in using Apple iOS devices such as iPhones and iPads
• Installing network and server equipment in racks (hardware only)
• Patching network cables to switches
• Interfacing with vendors for the procurement of hardware or requesting support
• Providing IT advice and training to end users in line with company guidelines, policy and standards
• Supervising and coaching team members

Are you a dynamic, results-driven individual with a passion for interior design and a knack for sales? We are seeking a Sales Manager to join our team. As a Sales Manager, you will play a pivotal role in driving our sales efforts, fostering client relationships, and contributing to our company's growth and success.

Key Responsibilities:

• Sales Strategy: Develop and execute effective sales strategies to achieve revenue and growth targets for our interior products and services.
• Team Leadership: Lead, mentor, and motivate the sales team to achieve individual and team sales goals. Provide guidance, coaching, and training as needed.
• Client Relationships: Build and maintain strong relationships with clients, architects, designers, and contractors to understand their needs and provide tailored solutions.
• Sales Pipeline Management: Monitor and manage the sales pipeline, ensuring timely follow-up, accurate forecasting, and efficient conversion of leads into sales.
• Product Knowledge: Stay up-to-date with our product offerings, market trends, and competitors to effectively communicate the value of our products to clients.
• Customer Satisfaction: Ensure exceptional customer satisfaction by addressing inquiries, concerns, and feedback promptly and professionally.
• Market Research: Conduct market research to identify potential opportunities, target markets, and emerging trends in the interior design industry.
• Reporting: Generate sales reports, analyze data, and present findings to senior management to make informed business decisions.

Qualifications:

• Proven track record of success in sales, with at least 1 year of experience in a leadership role.
• Strong understanding of the interior design industry and products.
• Exceptional interpersonal and communication skills.
• Excellent negotiation and closing abilities.
• Proficiency in CRM software and sales analytics tools.
• Leadership and team-building skills.
• Ability to work independently and collaboratively.
• Willingness to travel as needed.

If you are a strategic thinker, a motivator, and a sales enthusiast with a passion for interior design, we invite you to join our team and help us transform spaces into beautiful, functional, and inspiring environments.

JOB RESPONSIBILITIES

• Advise and support other department heads on people management matters
• Administer the preparation of job descriptions, ensuring that they are up-to-date and follow the established format
• initiate and administer the annual performance management exercise and follow up to have the performance ratings finalised
• Review and recommend compensation structure and practices and salary ranges
• Initiate and manage the annual salary increment, performance bonus and promotion exercises
• Recommend or develop HR policies, procedures and practices and document them in HR manuals.
• Ensure delivery of HR services, adhere to organization HR processes and policies and compliance with local laws and regulations.
• Deal with or advise other department heads to manage employee grievances and disciplinary matters
• Lead, mentor and guide the HR/Admin Team, ensuring that they perform competently and grow personally and professionally.
• To perform any other ad-hoc work duties as and when required by Management

Requirements:

• Minimum Bachelor's degree in relevant business or HR discipline
• Team player actively contributing to positive team spirit, possess a strong desire to create and maintain a unique office culture
• Experience in working on/managing complex projects, commit to work in face pace environment
• At least 5 years of generalist experience in a HR function with exposure to talent

Your responsibilities as Tax Manager are as follows:

1. Work in the role of team leader on tax related matter under the supervision of directors to ensure that these assignments are executed based on the relevant professional requirements and on a timely basis.
2. Provide guidance and supervise the work of junior colleagues on the preparation of clients’ tax computations and tax returns.
3. Develop and maintain professional relationships with clients.
4. Advise clients on corporate tax, GST and personal tax matters.
5. Provide comprehensive and effective tax compliance and advisory services to clients across a wide range of industries.
6. Assist in training and technical matters of the firm.
7. Assist the administrative functions of client portfolio management.

Requirements:

1. Degree/ Diploma in Accountancy or Tax qualification or a professional qualification.
2. Proactive, committed and a team player.
3. Minimum 5 years relevant experience in a public accounting firm.
4. Good communication & interpersonal skills.
5. Able to perform under pressure.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

>Coordinate daily customer service operations (e.g sales processes and payments)

>Track the progress of weekly, monthly, quarterly and annual objectives

>Monitor and maintain store inventory

>Evalute employee performance and identify hiring and training needs

>Supervise and motivate staff to perform their best

>Coach and support new and existing Sales Associates

Our client, an insurance broker in Singapore is looking for candidates to join their expanding business as a Senior Policy Servicing Executive.

Key Responsibilities:

• Prepare and send Annual Review package for Insurance Policy.
• Prepare and send Quarterly Statements.
• Familiar with various Insurers ‘Statement and product features.
• Handle enquiries from internal and external stakeholders.
• Provide accurate and timely assistance to consultants.
• Ensure accuracy and efficiency in data entry.
• Escalate any system or process errors to prevent future repeated errors.

The ideal candidate will possess the following:

• Diploma / Degree with at least 1-2 years of working experience in the insurance industry.
• Excellent in both verbal and written communication skills
• Customer service oriented and problem-solving skills

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

• Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
• Responsible for the proper, efficient and profitable functioning of the hotel
• Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
• Asisst in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
• Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue