Role Overview:

The role of the clinic assistant is to provide a customer-oriented and efficient service to all the patients and clients in area of patient care and clinical duties. The person will need to handle the registration, payments and completed any other tasks assigned by the superior.

Key Responsibilities/ Duties:

• Provide administrative support in all aspects of operations and patient care.
• Dispensing, assisting in the clinical matters, sterilizing equipment, creating and maintaining daily, weekly and monthly reports.
• Drug administration duties such as stock monitoring, ordering and maintenance.
• Clinic housekeeping; establishing good rapport and better relationships with patients and corporate clients and following up on their requirements.
• Establishing good rapport with patients and corporate clients and following up on their requirements.
• Monitoring of stationery, medical supplies, furniture and equipment at clinics.
• Monitoring and follow up of investigations, X-ray, medical reports, client requests.
• Maintenance of service and professional standards.
• Handling of general enquiries; and Ad-hoc duties as and when assigned.

Key Requirements:

• Should have a minimum GCE N/ O levels or ITE certificate.
• Minimum have 1 year relevant experience in Healthcare or Medical Industry.
• Prior experience in medicine dispensing preferred.
• PC/ computer literacy and ability to work efficiently are pre-requisites.
• Proficiency in communication and knowledge of other dialects an asset.
• Pleasant personality and good interpersonal skills.
• Service oriented and a good team player.
• Hardworking and willing to learn.

Highlights:

• Salary Range: S$2000 to S$2500 (depend on experience)
• Working Day: 6 working days
• Working Hour: 44 hours/ week (at least 2 evening shifts/ week and at least 1 weekend shift/ week)
• Work Location: Islandwide

Responsible for generating sales and serving customers

Provide support to key customers

Cultivate and maintain business relationships

Negotiate business contracts and other agreements with clients

Follow up with clients and maintain regular contact

Build anld nurture strong relationships with key customers

Identify and target potential customers to generate sales leads and opportunities

Create plans to outline goals, objectives and action steps to drive business growth

Prepare regular reports on sales forecasts and progress

Knowledge of contruction, maintenance of roads, airfield runway, road milling and resurfacing

Job Descriptions:-

• Set-up evaluations of finished samples and market products
• Prepare samples for evaluation in different wash and use stages for different categories following a set of protocols
• Ensure all towels are washed and keep neatly after evaluations.
• Assist in collecting parcels from courier room and disposal of liquid waste/samples
• Maintain clean and tidy Evaluation Lab and practice good housekeeping

Requirements :-

• Basic English - both written & spoken
• Able to work in multi-cultural / multi-racial work environment
• Able to work under pressure

Responsibilities:

· Develop and implement department procedures, ensuring compliance with safety regulations and standards

· Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery

· Manage the maintenance budget, ensuring efficient allocation of resources

· Supervise engineering staff, including hiring, training, and performance management

· Prepare preventative and maintenance schedules

· Identify and address potential issues before they result in equipment failure or downtime

· Collaborate with other departments to prioritize maintenance needs and manage work orders

· Manage inventory of maintenance equipment

· Prepare and present reports on maintenance operations and costs

· Keep abreast of advancements in maintenance and repair technologies

Requirements:

· At least Diploma or Degree in Mechanical Engineering / Chemistry or equivalent

· 3 to 5 years of relevant working experience in Chemical Industry

· Strong knowledge of chemical plant management and ESH regulations

· Strong planning, people management, analytical, and problem-solving skills

Remuneration:

· Working hours: Monday to Friday (8am – 5pm)

· Company Transport / Transport Allowance ($120) if candidate possess own transport

Job Responsibilities:

- Providing customer support and explanation when client walk in.

- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers’ needs.

- Answers customer's questions about merchandise.

- Assists customers with purchase decisions.

- Greet and engage with customers in a friendly and professional manner.

Job Requirements:

- Fresher or at least 1 years related store sale experience are welcome.

- Self-motivated, efficient, meticulous and sense of responsibility.

- Good in communication skills.

Highlights:

- Working Day: 6 working days (Flexibility to choose Off day)

- Working Hour: 9am to 9pm/ 10am to 8pm (routine)

- Work Location: Jurong West Street/ Bedok North Street

Job Description

• Process recruitment through placement of recruitment ads, shortlisting and coordinating interviews.
• Responsible for preparing appointment letters for new staff, track & process confirmation & adjustments.
• Monthly payroll processing using Microsoft Excel
• Prepare monthly payroll journal & monthly reconciliation reports to Finance department
• Responsible for following-up with necessary procedures for resigned staff e.g. clearance, exit interview and cessation pay.
• Maintain and continually review personnel policies, procedures and practices, updating andor recommending improvements as appropriate to the Management.
• Coordinate and carry out periodical Performance Appraisal exercise.
• Update and maintain employee's personal, leave and training records.
• Process and monitor work pass applications, renewals and cancellations of foreign staff.
• Provide administrative support including travel, visa application and hotel arrangements and staff insurance.
• Responsible for leave administration & generating monthly leave reports
• Assist in the organization of company events.

Knowledge, Skills and Experience:

• At least 'O' level with Certificate in Human Resource Management or equivalent.
• At least 5 years relevant working experience.
• Exposure in payroll processing with good knowledge of statutory regulations, CPF contributions and tax laws for Singapore an added advantage.
• Good knowledge of MOM policies for application of work passes and SDF submission.
• Experience in recruitment is a distinct advantage.
• A strong team player, meticulous, approachable, self-motivated and flexible with Can-do attitude.
• Able to work independently and follow up tasks delegated
• Good organizational, planning and coordination skills
• Ability to handle confidential and sensitive information
• Good computer skills particularly in Microsoft Office and Excel

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Experience - minimum 3 years experience in Grit Blasting and Painting in the oil and Gas industry.

Able to lead and take responsibility of projects the company services as engaged. Liaise with client on progress report and able to perform safety checks on the crew ensuring full compliance.

Able to travel and work independently with self motivation to excel on the work the owner assigned.

Certifications required as follows:

1) WPH-WSH-4075-1/Workplace Safety and Health Contol Measures (Develop a Risk Management Implementation Pan aka bizSAFE Level 2)

2) MF-COM-405E-1/Manage Workplace Safety and Health in Construction Sites

3) Training on Painting Inspection

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

· Assists in achieving store recruiting goals

· Run Cash Register

· Drive the achievement of the store’s sale targets while also meeting individual sales goals

· Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

· Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans

· Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

· Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

· Identifies performance issues and policy violations according to company policy and partners with the Store Manager

· Keeping the store fully stocked

· Maintaining the highest level of visual merchandising and store conditions

· Delivering exceptional sales services for improved customer satisfaction

· Interacting with customers and identifying their needs and preferences

· Operating cash registers and point-of-sale machines

· Receiving and verifying the quality and quantity of new shipments

· Enforcing in-store security and health and safety procedures and regulations

· Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.

· Previous specialty retail management experience, preferably in the outdoor industry

· Retail background preferred-previous management experience

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles Responsibilities

This position reports to the Director and interfaces with Operation Manager. Organisation Richbox Manufacturing (s) Pte. Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace

Specific Responsibilities

Individual to be involved in:

1. Trainee will get orientated and get use to how the company runs the warehouse, understanding the various products from plastic pellets to range of wooden pellets used, bubble wrap to foam mould and MHE used.

2. Trainee will be able to Lead the warehouse team, ensure end-to-end supply chain is managed according to plan. Maintains accountability to stock discrepancy. In charge of repairs and requisition for replacement.

3. Trainee will be able to Provide directions to team members, ensure work/shift are planned ahead, manage attendance issues that may arise from time to time and all last minute contingencies are addressed on time. Maintains warehouse staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.

4. Trainee will be able to establish and monitor safety procedures and protocols and safeguards warehouse operations and contents through right processes and protocols.

Technical Skills & Competencies

1. Orientation of the warehouse and warehouse administration work & products. 2. Warehouse management

3. Team management & Roster planning

4. Safety procedures and protocols

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Assist the Sales Engineer / Sales Manager to achieve the annual sales target
• Assist the Sales Engineer / Sales Manager with the preparation of monthly sales reports
• Engage customers to secure orders and arrange for on time delivery
• Prepare quotations for customers using the ERP System and ensure accurate pricing of products
• Process sale orders, production orders, pick lists and purchase orders in the ERP system accurately and in a timely manner
• Monitor and plan product inventory levels, liaise with suppliers for timely supply/replenishment of inventory
• Work with suppliers to resolve any quality issue with their products or short delivery issues
• Liaise with Logistics personnel on stock and delivery issues
• Liaise with Production personnel on production and quality issues
• Monitor customers’ accounts receivables and pursue overdue balances owed by customers; follow up with customers to maintain timely collection of accounts receivables
• Assist with any other tasks assigned by the Sales Engineer / Sales Manager
• Perform ad hoc receptionist duties (including greeting visitors, transferring calls, taking and ensuring messages are passed to the appropriate staff member on a timely basis)
• Perform ad hoc administration duties

Requirements:

• Applicant must be willing to work in Tuas
• Knowledge in SAP is an added advantage

Job Highlights:

• 5 days work week (Monday to Friday)
• Regular Working Hour (8.45am - 6.00pm)
• Great learning opportunities
• Company provide Transport for pick-up and drop-off at Boon Lay & Choa Chu Kang

Responsibilities:

· Provide assistance with all factory related machinery and equipment.

· In-charge of repair and maintenance.

· Manage everyday factory operating tasks.

· Assist in evaluating SOP

· .In-charge in parts inventory movements

Requirements:

· Diploma/ Degree Holder

· Knowledge with factory maintenance

· With related work experience.

Responsibilities:

• Create and manage digital marketing strategies to drive leads and enhance online presence.
• Track, measure, and report digital campaign performance against ROI goals.
• Create and adapt Chinese-to-English content for various formats, tones, and channels, collaborating with teams for appropriate assets.
• Contribute to product positioning, marketing strategy, and product naming.
• Manage social media accounts for example, Instagram, Facebook, TikTok, YouTube to boost brand awareness and engagement.
• Update marketing materials, maintain content databases, and collaborate with regional marketing teams.

Requirements:

• Degree in Marketing/Communications or equivalents.
• Interest in skin care, wellness and healthcare products.

________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Reporting to Director, Global Tax, the incumbent will support Global Tax Director in the effective management of the tax affairs of the Group on tax advisory, tax optimisation, compliance, risk management, tax controversy and transfer pricing. He/she will be responsible for corporate tax issues pertaining to the regions of Europe, North America, South America and North/Southeast Asia, by collaborating with regional/ local finance heads to provide tax perspective and decision-making advice for both short term and long term strategic direction.

The job scope is as follows:

• Responsible for the monitoring and management of the Group’s corporate tax compliance, including Group’s compliance to BEPS related regulations such as submission and/or notification on local transfer pricing documentation, CBCR and Master File.
• Responsible for working on tax strategy on any related business initiative such as M&A activities, structuring cross border transactions, etc.
• Monitor changes in international tax landscape, including BEPS’ developments and evaluate implications to the Group.
• Participate in tax knowledge sharing sessions to continuous upgrading of tax knowledge and capabilities.
• Implement strategic tax projects for the Group, including identify and evaluate corporate tax strategy with respect to group's operations and opportunities for tax optimisation and risk management.
• Work with legal entities to monitor and manage timely and accurate corporate tax compliance of Group companies, including BEPS related compliance such as local transfer pricing compliance, CBCR and Master File regulations.
• Explore use of innovative technology to enhance tax function capabilities.
• Responsible for managing, maintaining and updating monitoring tool for compliance.
• Review and analyse Master File, transfer pricing documentation and segmented P&L to identify and resolve transfer pricing gaps.
• Responsible for managing, maintaining and updating segmented P&L template.
• Monitor and manage tax risks and exposures of the responsible Group companies, including manage / support legal entities in local/ cross border tax audits.
• Participate in tax saving and tax optimisation initiatives and monitor compliance with tax incentives conditions for the responsible Group companies.risks, costs and obligations are considered
• Keep abreast of tax changes and provide interpretation and guidance on tax regulations relevant/ applicable to the Group
• Provide tax advice and address tax issues especially on business transactions and compliance matters
• Review of contracts from tax perspective to ensure that tax
• Coordinate with legal entities and Procurement on the type of work to be outsourced and handled by external tax consultant
• Analyse the Group's effective tax rate
• Undertake other tasks or participate in adhoc projects, as may be assigned.

Job Requirements

• Degree in Accountancy, ACCA, CPA or equivalent tax professional qualification.
• Minimum 7 years of tax experience gained from public tax practice and commercial tax positions in multinational company handling corporate tax and/or transfer pricing.
• Experience in a regional/ global tax role in multinational company environment is a plus.
• Strong tax technical knowledge and analytical skills with ability to explain complex tax concepts in simple terms to non-tax professionals.
• Excellent written, oral communication and interpersonal skills for working with various internal and external stakeholders in cross cultural environment.
• Proactive and self motivated team player, meticulous and effective communicator who can work independently with multicultural teams.
• Detailed oriented and able to perform well under pressure in a fast paced dynamic environment.
• Proficent in English and Chinese language.
• Working knowledge of transfer pricing and indirect tax.

Job summary:

We are seeking an experienced Business Development Manager to join our dynamic team in the automotive industry. The successful candidate will play a key role in driving business growth by identifying new market opportunities, establishing strategic partnerships and expanding our client base.

Duties/ Responsibilities:

• Responsible for growth in market share within assigned sales territory (Southeast Asia/India).
• Manage customers' expectations with quick response to customers' queries.
• Provide technical consultation to customers' requirements.
• Develop and manage relationship with customers.
• Prepare costing, quotation and technical proposal.
• Support and lead assigned projects.
• Develop and identify business potentials.
• Perform market potential analysis and competitor analysis.
• Propose and implement sales strategy to meet company's growth and revenue plan.
• Maintain close communication with Regional Key Account Management to align regional strategies.
• Other duties or projects, as assigned.

Requirements:

• Diploma / Degree in Electrical Engineering/Electronics or Business Management or its equivalent.
• 5 – 7 years’ experience in automotive electronics industry, preferably with business development and sales experience.
• Sales / Business development experience in automotive industry, with Southeast Asia or Indian customers.
• Ability to listen and pro-actively react to customer questions and requests.
• Goal-oriented and extremely hard working.
• Self-driven, independent and enthusiastic to succeed.
• Capable of collaborating with teams and achieving results.
• Excellent presentation, oral and written communication skills.
• Good communication in English. Mandarin speaking is an advantage.
• Proactive, extrovert personality, team player & goal focus.
• Ability to work under pressure in a structured environment.
• Willingness to travel frequently.

Job Descriptions:

• Asset recognition, depreciation, tagging, transfer, and disposal.
• Monthly preparation of fixed asset master and schedule. Asset physical tagging and counting with the operations team.
• Liaison with the operations team for asset transfer and disposal.
• Responsible for invoice data entry, accounting journals, and professional judgment on capitalization or expense of certain purchases and asset classification based on Maersk Policy.
• Responsible for vendor invoice data entry, accuracy, and completeness checking.
• Assistance with vendor payments.
• Supporting internal and external audit requirements.

Requirements:

• Minimum 2 years of relevant accounting experience, with a preference for fixed asset accounting
• Diploma in Accounting
• Advanced proficiency in Microsoft Excel, including V-lookups and pivot tables
• Strong attention to detail and ability to effectively manage multiple tasks simultaneously.
• Proficiency in data entry and accuracy in handling financial information.
• Effective communication skills to liaise with various teams and stakeholders.

Job responsibilities:

1. Supervise and lead a team of customer service representatives, providing guidance, training, and support to ensure high-quality customer interactions.
2. Develop and maintain positive relationships with customers, addressing inquiries, concerns, and complaints in a timely and professional manner. Act as the primary point of contact for escalated customer issues.
3. Communicate with customers to identify their needs / expectations and make appropriate adjustments to meet those needs.
4. Facilitate communication between internal departments such as operations, sales, and warehousing to coordinate customer orders and resolve issues efficiently.
5. Track and analyze customer service metrics, such as response times, resolution rates, and customer satisfaction scores, to identify areas for improvement and implement corrective actions as needed.
6. Continuously evaluate and streamline customer service processes and procedures to enhance efficiency and customer satisfaction. Implement best practices and innovative solutions to optimize service delivery.
7. Ensure compliance with company policies, procedures, and regulatory requirements related to customer service and logistics operations.
8. Preparation of periodic status meetings with management
9. Gather and analyze customer feedback through surveys, interviews, and other channels to identify areas for improvement and make recommendations for enhancing the overall customer experience.
10. Provide ongoing training and development opportunities for customer service team members to enhance their skills and knowledge of logistics processes, industry trends, and customer service techniques.
11. Collaborate with external vendors and service providers to ensure seamless coordination of logistics services and address any issues or concerns that may arise.
12. Monitor the customer’s payment status.
13. Involve in company marketing efforts. Contribute to the development of strategic initiatives and long-term plans for improving customer service operations and driving business growth in the logistics sector.
14. Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.
15. Accomplishes customer service human resource objectives by recruiting, selecting, training, and coaching employees.
16. Contributes customer service information and recommendations to strategic plans and reviews.
17. Audits customer service procedures and trends and determines system improvements.
18. Determines customer service requirements by maintaining contact with customers and visiting operational environments.
19. Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.

Requirements:

1.Min Diploma in related discipline
2.At least 3 years of experience in leadership role Logistics industry or freight forwarding industry.
3.Possess project and time management/ time allocation and organizational skills
4.With drive for high performance and prioritize customer satisfaction

Job Description:

1. To receive inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
2. To prepare invoices, monthly reports for consolidated billing.
3. To maintain and upkeep the filing system and Navison software on all aspects of waste information.
4. To assist Customer Service TEAM to ensure daily operational in the team.
5. To update customer database in respect of customers and potential customers.
6. To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Job Requirement:

1. ITE holder and above
2. At least one year Customer Service experience (MUST)
3. Adaptability, problem-solving, and analytical skills
4. Good communication skills and pleasant personality

Remuneration Package:

• Working hours : Mon to Fri (8am to 5pm)
• Company Transport / Transport Allowance if candidate travel to work by him/herself

We are looking for a talented APAC HR Business Partner Director to join our team in Tuas South, Singapore.

Partners with the business to drive talent outcomes and enhance our culture to enable business success. Operates in service of, and in partnership with, the business to proactively engage, listen, and collaborate proactively with business leaders to identify strategic needs, purposefully balance enterprise and local needs, shape solutions and interventions, and determine priorities using technology and people analytics. Leverages the full HR function to deliver as ONE HR team. Developing authentic and capable leaders who embody Cummins Leadership Behaviours and bring talent strategies to life

In this role, you will make an impact in the following ways:

· Workforce Solution Developer: Builds and delivers a strategic workforce plan that directly and clearly links innovative and effective talent strategies with strategic business objectives. Identifies and assesses strategic talent concerns, risks and opportunities and designs a plan that drives solutions that meet the strategic complex needs of the business.

· Strategic Consultant: Understands the major critical issues facing the business in the present and future. Engages with business leadership to ensure the HR priorities are aligned and developed to those strategic business needs.

· Functional Facilitator: Leverages the full HR function to deliver as ONE HR team, ensuring clarity on who is driving what dimensions of work and the expected outcomes and timelines. Collaborates with all arms of HR to manage complex initiatives and regularly review impact and success. Works nimbly to adjust as necessary to enable business success.

· Organization Effectiveness & Change Leader: Partners with the business to identify and lead areas where improvement to the efficiency and effectiveness of the organization is required. Is courageous to develop and lead change management plans and initiatives that drive the business culture and performance improvements critical for future success.

· Leadership Coach: Invests time and resources into developing authentic and highly capable leaders and are always thinking about ways to bring Cummins values to life. Assists in aiding leaders to identify their development areas and building development plans acting as a confidant. Ensures succession plans are in place for key and pivotal roles to close any leadership gaps that may arise in the future.

· Culture Champion: Leveraging listening strategies to understand sentiment and drive engagement and connection. Using multiple listening vehicles ensures employee voices are being heard, and visible plans are implemented to drive improvements to the employee engagement, experience and culture.

To be successful in this role you will need the following:

· Project Management - Establishes and maintains the balance of scope, schedule and resources for a temporary effort (a “project”). Ensures results/impact from temporary effort are fully realized as possible.

· Change Management - Applies the Cummins structured process and tool set for engaging individuals and organizations through change to achieve and sustain business results and outcomes.

· Organization Design - Applies Cummins Organization Design principles and tools, whilst partnering with leaders, to determine the optimal organizational design and structure to deliver on strategic goals.

· Team Effectiveness Facilitation- Guides team to increased effectiveness through observation, facilitation and application of structured tools to enhance team and individual awareness, resulting in a capability to deliver desired business outcomes. Team Effectiveness is part of Cummins leadership development framework which focuses on developing self aware and effective leaders.

· Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.

· Human Resources Consulting- Collaborates with partners to observe the environment and apply sound judgment informed by knowledge, skills, and experiences to diagnose, identify and optimize opportunities to provide holistic solutions, while balancing the needs of stakeholders, primarily employees, with those of the organization. Strategic

· Workforce Planning - Leverages business insights, qualitative and quantitative data to develop comprehensive talent solutions that meet the strategic needs of the business; ensures the organization has a diverse and robust pipeline of talent that delivers the necessary mix of skills and capabilities, organizational structures, and talent placement to be successful now and in the future.

· Ensures accountability- Holding self and others accountable to meet commitments.

· Values differences- Recognizing the value that different perspectives and cultures bring to an organization.

· Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.

· Cultivates innovation - Creating new and better ways for the organization to be successful.

· Demonstrates self-awareness- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

· Business Acumen - Ability to integrate into the business decision making process by applying a relatable understanding of the industry, market conditions, shareholder expectations, business strategies, business value propositions, and key profitability levers.

· Strategic Problem Solving- Drives solutions to strategic problems that fall outside of past experience through a top-down, hypothesis-driven approach with frequent iteration that evolved with diverse learnings gathered through the course of the project.

Preferred Qualifications:

· College, university, or equivalent degree in Human Resources, Business or related field highly preferred.

· Significant level of experience required including managerial, and budgetary

Compensation and Benefits

· Salary rate commensurate with experience. Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical, Dental / Hospitalization Insurance

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Job Description:

• Analyse and Optimise Operations: Review and interpret operational data to identify issues and provide solutions that enhance service levels, efficiency, and overall process flows within the end-to-end operations, from product listing to final delivery. This includes monitoring delivery schedules, optimizing route planning, and ensuring timely fulfillment of customer orders.
• Report Preparation and Monitoring: Develop and prepare regular statistical reports, including performance reports, productivity reports, and issue-specific reports (e.g., lost or delayed orders) to monitor and evaluate operational performance. Analyze data trends to forecast delivery needs and production demands.
• Process Improvement: Conduct reviews of standard operating procedures (SOPs) to streamline and automate operations, particularly in production workflows and delivery processes. Aim to improve efficiency, reduce bottlenecks, and ensure that production outputs align with delivery schedules and customer expectations.
• Loss Prevention: Identify and analyze areas for improvement in addressing top losses, including production inefficiencies, delivery delays, and supply chain disruptions. Propose and implement actionable solutions to minimize operational risks and financial losses.
• Collaboration: Work closely with internal stakeholders, including production teams, logistics, and sales departments, as well as external stakeholders like suppliers, 3PL providers, and customers. Ensure seamless coordination between production output and delivery schedules. Foster strong relationships with suppliers to ensure timely procurement of materials and efficient inventory management.
• Project Management: Collaborate with stakeholders to identify project opportunities, compile quantitative business cases, and support project approvals and implementation. Oversee projects related to production scaling, delivery optimization, and supply chain integration.
• Complaint and Issue Resolution: Manage an internal team dedicated to investigating Level 2 customer complaints, non-conformance issues, and delivery failures. Ensure timely resolution, implement corrective actions, and develop preventive measures to avoid future occurrences.

Requirements:

• Educational Background: A degree in Operations Management, Supply Chain, or a related field is preferred.
• Experience: 3-5 years of experience in operations, change management, project management, logistics, or supply chain roles, with a focus on production and delivery operations.
• Problem-Solving Skills: Ability to apply problem-solving methodologies, including root cause analysis and preventive measures, to develop corrective action plans.
• Process Development: Experience in developing and documenting new and existing business processes, particularly in production and delivery operations, to identify improvement opportunities.
• Proactivity and Responsibility: A proactive and responsible individual capable of working independently in a fast-paced environment.
• Data Analysis Skills: Proficiency in SQL for data extraction and pattern analysis, alongside strong skills in Microsoft Office tools, particularly Excel.
• Hands-On Approach: Willingness to engage directly with stakeholders, 3PL providers, and production teams on the ground to implement process changes effectively.
• Communication Skills: Strong communication and persuasive skills to drive change across all levels of the organization, including liaising with suppliers and external partners.
• Flexibility and Adaptability: Ability to take high-level instructions and develop a detailed approach to analytical assignments, adapting to changing circumstances.
• Mobility: Willingness to work across multiple sites in Singapore, as required.

Roles & Responsibilities

Assistant Engineer

• Machining process planning.
• Provide technical support for production quality.
• Experience in 2D/3D CAD drafting (Autocad).
• Proficient in CNC machining, experience in CAM programming and Fixture design
• Skilled in interpreting customer drawings and specifications.
• Strong problem-solving, and communication abilities.
• Assist with RFQ proposals and other engineering tasks.

Duties & Responsibilities:

1. Perform accurate compounding within a set time frame.

2. Coordinate with inter-department and ensure samples meet the standard.

3. Ensure materials used are being stored at correct temperature and location to ensure quality and safety

4. Prepare and submit reference samples as per request

5. Maintain a list of standard samples for documentation

6. Maintain and ensure clean and safe working environment lab

7. Clean lab equipment, glassware and apparatus after use

8. To carry out any additional job-related duties that may be assigned from time to time

9. Implement and conform to all established quality, safety and environmental management system

10. Comply with all applicable procedures and legal and other requirements

Responsibilities

Assist in preparation of the PTW office container, preparation of padlocks and LOTO tags.

· Assist in ensuring that isolations at site and all required documents which are stated on the permit are in place prior to issuance of permit.

· Assist in maintaining, updating and archiving of training records, assessment results and PTW/LOTO/LUN documents.

· Assist in configuration of e-PTW.

· Attends the daily VSCC meeting. Ensures that ongoing commissioning activities are informed to VSCC chairman and daily commissioning permits records are updated at the VSCC meeting room.

· Ensure Daily endorsement of required Yard permits.

· Carry out site audit to ensure PTW system procedures are adhered.

· Participation in HSE walk-about as required.

· Administer the Permit to Work office

· Assist in the training of e-PTW system to site team.

· Assist in managing and maintaining of LOTO padlocks and keys in the keys cabinets and Lock Out Boxes (LOB).

Assist in preparation of daily PTW & related reports.

Shall comply with company / yard safety procedures and safe working practices.

· Familiar with Permit –To-Work system and Lock-Out Tag-Out procedures.

· Ensure that commissioning testing activities are conducted safely and complies with the site PTW and safety regulations and procedures.

Preparation of RA and participation in RA meetings as required