Senior Social Worker

• Salary : $4,500 - $5,500
• Location: Buangkok
• Working hours: Monday - Friday 8am - 630pm

Job Responsibilities

• Clinical, supervisory, and administrative responsibilities
• Provide leadership, supervision to a team of social workers, caseworkers or other support staff
• Oversee complex cases, ensuring that appropriate interventions and services are provided, and conduct assessments and develop comprehensive care plans
• Collaborate with other professionals, agencies, and community organizations to enhance the delivery of social services
• Work to influence policies and practices that impact the well-being of the residents, and contribute to the development of policies and procedures within the organization
• Provide training sessions and workshops for staff and stay updated on relevant research and best practices in social work
• Handle administrative tasks related to programme management, such as budgeting, reporting, and compliance with regulations
• Respond to crises and emergencies, providing immediate support and intervention when necessary

Job Requirements

• Degree in Social Work
• 3 years of direct practice, 1 year of supervisory role

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Location: Orchard

Working Days: 5 Days [ Rest day & off day fall on weekdays ]

Working hours : 11am - 830pm (Monday to Sunday)

Salary : $3500 - $4200

Responsibilities

• Perform eye examinations using specialized equipment for diagnosis and testing
• Provide professional advices and solutions to customers
• Communicate with customers to get detailed case histories
• Present good knowledge when explaining the feature of the contact lens
• Dispense and manage the inventory of contact lens, trials and solutions
• Maintain patient eye health and purchases records
• Maintain good condition of equipment and measuring devices
• Ensure smooth running of daily shop operations
• Reports to Asst Optom Manager.

Requirement

• Minimum Diploma in Optometry
• Fully registered with Singapore Optometrists & Optician Board (OOB)
• Around 2-3 years of experience as Optometrist
• Able to commit retail hours (11am to 830pm) and work on weekends and public holidays

☘The Supreme HR Advisory Pte Ltd EA No: 14c7279

☘SAMUEl SIAW Reg No: R24124745

Drafter

Working hours : Monday –Thursday – 8.00am to 5.30pm, Friday – 8.00am to 5.00pm

Location: Tuas

Salary range :$2500 - $3000 subject to the working experience

Responsibilities

• Draft and executing drawing for projects
• Review engineering drawings to ensure adherence to specifications and design
• Professional knowledge in space-planning and conceptual design
• Work closely with the engineer team to ensure successful delivery of the project
• Updating of drawings when necessary
• Housekeeping of all drawings for softcopy and hardcopy

Requirements:

• ITE/ Diploma in Mechanical / Mechatronics Engineering or equivalent
• At least 1 years of working experience in the related fields
• Able to read and understand mechanical engineering and structural drawings
• Experience in Technical drawing
• Well versed in using Auto AD knowledge such as solid edge, Auto CAD, solidworks

Benefits:

• Catered company lunch will be provided on a daily basis.
• Daily company transport from Lakeside MRT Station or Boon Lay MRT Station.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Position title : Front Desk

Location: Bugis

Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ [ Night shift only 1 month 1-2 times ]

Salary : $ 2,000 - $ 2,600

Responsibilities & Duties :

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Position title : Preschool Admin
Working Venue: Farrer Park
Working Timing: 44 hours per week (Normally 8am-5pm / 9am-6pm, discuss more during the interview)
Working day: Mon - Fri
Salary : Up to $2800 (With more relevant experiences can ask more)

OVERVIEW
The Administration Assistant assists the Principal in managing and coordinating administration and operations in the centre. Main scope includes administration, financial, personnel and procurement.

RESPONSIBILITIES
ADMINISTRATION

• Manage registration and withdrawal of children
• Prepare and collate monthly reports and submissions to Government Agencies and Head Office
• Update and submit children’s particulars receiving subsidies and CDC Central-Based Financial Assistance Scheme for Childcare (CFAC) approval letter to Accounts Department
• Update centre’ s fact sheet
• Update parents’ particulars
• Draft simple letters and correspondences
• Coordinate & submit staff and children accident insurance claim forms to Head Office for processing
• Maintain and update filing system

FINANCIAL

• Invoicing and collection of fees and other payments
• Banking, verification of fee collection and other payments
• Issuing of receipts
• Disbursement of petty cash expenses
• Preparation of petty cash, fee collection reports
• Ensure completeness of monthly invoices and receipts
• Ensuring that effective and efficient systems and procedures are in place
• Support Financial Year End Audit and Special Audits (Subsidy/ICCP/DSLS etc)

PERSONNEL

• Coordinate training registration and submit to Head Office
• Assist in recruitment related matters as communicated by Head Office
• Update and inform government agencies of staff changes in One@ECDA (along with Principal)
• Manage ECDA CMS

PROCUREMENT

• Submit payment documents for purchases
• Submit monthly provision to suppliers
• Submit quarterly stationery supplies orders to suppliers
• Submit uniform and mattress orders to suppliers
• Maintain inventory for uniform, mattress and stationery

OTHERS

• Ensure that licensing requirements are met at all times (along with Principal)
• Attend to public enquiries and complaints
• Clearing of incoming and outgoing centre mails and emails
• Update centre’ s notice boards
• Liaise with Head Office on matters pertaining to centre maintenance works
• Monitor maintenance of centre equipment (copier machine, computers, telephones)
• Conduct periodic checks of centre to report damages or vandalism
• Attend staff meetings, workshops, conferences, in-service training
• Promote a neat and professional appearance
• Any other duties as and when assigned by the Principal

REQUIREMENTS

• Competent with Microsoft applications (Outlook, Word and Excel)
• Minimum GCE ‘O’ Levels
• Preferably prior experience in Preschool / Childcare centre / Student care administration role.

☘The Supreme HR Advisory Pte Ltd EA No: 14c7279

☘SAMUEL SIAW Reg No: R24124745

Job Description: Assistant Operations Manager

Overview:

The Assistant Operations Manager will play a crucial role in managing the daily operations of a chain of three eateries in Singapore. This person will assist in ensuring efficient, smooth, and high-quality service while supporting the operations manager in implementing strategies to enhance customer experience, streamline processes, and boost profitability.

Key Responsibilities:

1. Oversee Daily Operations: Supervise restaurant staff, monitor service quality, and maintain operational standards across locations.

2. Inventory and Stock Management: Coordinate inventory orders, monitor stock levels, and manage supplier relationships to ensure smooth operations.

3. Staff Supervision and Training: Assist in recruiting, training, and scheduling staff, ensuring they adhere to operational and service standards.

4. Customer Service Excellence: Handle customer inquiries and complaints, ensuring a positive guest experience.

5. Compliance and Safety: Ensure health, safety, and food hygiene standards are maintained in all locations.

6. Sales and Performance Reporting: Track sales, monitor performance metrics, and prepare reports for management to identify areas for improvement.

Requirements:

1. Experience: At least 2 years of experience in restaurant operations, preferably in a supervisory role.

2. Skills: Strong organizational skills, good attention to detail, and the ability to multitask effectively.

3. Leadership: Proven leadership and team management abilities; able to motivate and guide a team.

4. Customer Focus: Excellent communication and problem-solving skills with a customer-first mindset.

5. Knowledge: Familiar with health, safety, and food hygiene standards in Singapore.

6. Flexibility: Able to work shifts, weekends, and public holidays as needed.

This role offers an opportunity for growth and development within the company as we expand our footprint in Singapore.

Position Overview

The ideal candidate is to ensure nominated vessels are maintained & operated in line with Statutory Instruments, Company Policy & Safety Management System, Industry Best Practice & Vessel Owners Requirements.

• Key Responsibilities & Accountabilities

1. Act as the single point of accountability, monitoring all onboard activities and providing Technical & Operational Guidance and Support to the Master & crew of nominated vessels and to the team as required.
2. Ensure Safety & Environmental Compliance with respect to Statutory Regulations, Company Policy & Safety Management System, Industry Best Practice, and owner’s requirements are given the highest priority by both the shore and vessels staff.
3. Monitor and support all operations onboard nominated vessels closely, provide assurance that they are undertaken in full Compliance with Statutory Regulations, Company Policy & Safety Management System, Industry Best Practice, and owner’s requirements, whilst meeting efficiency & economic expectations.
4. Ensure compliance with Wallem’s SMS, flag and class’s rules and regulations, state requirements, TMSA and other vetting agencies’ conformance.
5. Support Operations superintendent and work together for common objective to operate vessels as required under the SMS and within the purview of Shipman Agreement.
6. Responsible for all budgetary expenditure on nominated vessels, provide timely reports & analysis to Fleet Manager(s) and Owner(s) as required.
7. Responsible for operating vessels within KPIs set out by Wallem’s SMS while maintaining priority on safety and pollution prevention. The Assistant Fleet Manager works with other departments of Wallem for meeting commercial expectations and maintaining vessels sea-worthy.
8. Act as Client/Owners point of contact ensuring the highest level of customer Service & Satisfaction are maintained whilst also protecting the Wallem brand and our employees from risk.
9. Provide Direction, Coaching, Guidance, Mentoring and Evaluation of senior sea staff to ensure that all operations are carried out safely & successfully whilst also enabling senior sea staff with their individual career progression & development.
10. Monitor and maintain a thorough knowledge of current Assistant Fleet Manager Work Instructions which may be subject to review and revision from time to time, whilst completing all Tasks detailed in the Assistant Fleet Manager Work Instructions for nominated vessels.
11. Monitor and optimize vessels and seafarers’ performance. Collaborates with other stakeholders to ensure that vessels and seafarers have adequate resources to perform.
12. Review, write and provide feedback on development area of seafarers, work-performance during specific contract, while setting clear goals and targets.
13. Act as part of the Shore base Emergency Response team as required.
14. Complete any additional tasks as reasonably requested by the Fleet Manager.
15. Provide backup support to the Fleet Manager and oversee fleet in his absence.

Qualifications & Experience

• Engineer Officer Qualification, with First Class Chief Engineers Motor license from an IMO whitelist country; OR
• Degree in Marine Engineering/Naval Architecture/Mechanical Engineering or other related.
• Minimum of 2 years’ sailing experience as Chief Engineer) onboard; OR
• Minimum of 8 years’ experience as Technical Superintendent or Assistant Fleet Manager within the Maritime Industry ashore.

“If you have the drive for achievement, we’d love to hear from you. Please apply in strict confidence with your full resume and contact details.

Information collected will be kept confidential and used strictly for recruitment purpose only.”

Responsibilities:

• Manage full spectrum of HR functions including recruitment, performance management and compensation & benefits.
• Lead and direct the routine functions of recruitment process -Sourcing, attracting, hiring, and interviewing.
• Monitor office administration to ensure smooth operation and maintain a healthy and safe office environment.
• Monitor full set of C&B functions, including monthly payroll, CPF, taxation and liaising with insurance vendors etc.
• Ensure legal compliance throughout human resource management.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy and head office.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Conduct & assess internal training needs and coordinate learning and development initiatives for all employees.
• Review, revise and provide guidance on employee handbook.
• Organize employee engagement activities e.g., Organize annual dinner, Christmas party, corporate social responsibility.

Requirements:

• Degree in Human Resource, Business or equivalent
• Minimum 5 years of relevant and hands-on experience in Human Resources Management.
• Well versed with Singapore Employment Ordinance, tax law and other related regulations.
• Good command of both written and spoken English
• Good team player, Detail-minded, well-organized with strong problem-solving skills, self-motivated and independent.
• Proficient in MS Office applications.
• Excellent communication & presentation skills

We are looking for a detail-oriented senior accountant to perform and coordinate accounting duties within our organization. The senior accountant's responsibilities include preparing financial reports, performing account reconciliations, maintaining the general ledger, preparing tax returns, assisting with audit preparations, and performing other accounting duties as assigned.

To be successful as a senior accountant, you should have a solid working knowledge of Generally Accepted Accounting Principles (GAAP) and strong financial analysis skills. An outstanding senior accountant should also possess strong Excel skills, be detail-oriented, highly organized, and able to work with little to no supervision and perform under pressure.

Senior Accountant Responsibilities:

• Coordinating accounting functions and programs.
• Preparing financial analyses and reports.
• Preparing revenue projections and forecasting expenditure.
• Assisting with preparing and monitoring budgets.
• Maintaining and reconciling balance sheet and general ledger accounts.
• Assisting with annual audit preparations.
• Investigating and resolving audit findings, account discrepancies, and issues of noncompliance.
• Preparing federal, state, local, and special tax returns.
• Contributing to the development of new or amended accounting systems, programs, and procedures.
• Performing other accounting duties and supporting junior staff as required or assigned.

Senior Accountant Requirements:

• Bachelor's degree in accounting or finance required.
• 5+ years of accounting experience.
• Working knowledge of tax laws and GAAP.
• Strong financial analysis skills.
• Strong communication skills, both written and verbal.
• Strong organizational and stress management skills.
• Proficiency in Microsoft Office, particularly with Excel.
• Ability to train and manage staff.
• Ability to work with little to no supervision.

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.

One of the oldest nurseries in Singapore, Prince’s has 50 years’ experience in the industry. Started out humbly as a flower shop, Prince’s has evolved into a full-fledged landscape design and installation specialist. At the international front, our global connections ensure that Prince’s meets the needs of our customers. Strategic alliances with Europe, Australasia, and Asia have been a boon to our service-oriented culture.

Position: Landscape Operations Manager

Job Summary:

The Landscape Operations Manager leads the implementation of softscape and hardscape in a landscape project. This role is responsible for scoping, planning, resource management, initiation, and execution of such projects. The work involves extensive planning and coordination to ensure successful project execution and requires balancing time between planning, reviewing progress reports in the office, and monitoring actual execution on sites. An efficient planner, this position often manages work within resource constraints. Effective communication, problem-solving, and conflict resolution skills are essential. Proficiency in collaboration and stakeholder management is also crucial, given the number of stakeholders and regulatory bodies regularly engaged with.

Role Duties:

• Collaborate with the management team in the development of marketing collaterals for business development.
• Undertake site visits to understand onsite challenges that would impact the scope of work or achievement of contract criteria.
• Develop cost and effort estimates to create technical and commercial proposals to bid for tendered contracts.
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation’s technical capability and commercial considerations.
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients, building architects and building contractors to showcase technical capability and experience.
• Attend client briefings to clarify project scope and establish expectations, communication channels and related protocols
• Conduct detailed site assessments to understand complete scope of implementation work, site challenges, technical issues and business, design and safety risks.
• Review landscape designs to understand feasibility and propose exceptions based on practical implementation considerations to the clients and the designers.
• Develop the overall project plan, the compliance and technical requirements, protocols, standard operating procedures and processes for the implementation of landscape designs.
• Create periodic budgets in accordance with overall project budget and tender specifications to be met.
• Plan the requirements for manpower, materials, tools and equipment as well as site supervision.
• Identify vendors for plant and material procurements, and sub-contractors for parts of work for which internal capability may not be available.
• Define roles, responsibilities and expectations for all onsite staff.
• Coordinate the development of implementation drawings from landscape designs.
• Establish implementation processes for softscape and hardscape based on method of statement, drawings and project plans.
• Assess the risks associated with landscape implementation on site to establish safety procedures and protocols.
• Drive adherence to industry standards, legislation and guidelines relating to workplace safety and health (WSH) regulations and usage of personal protective equipment (PPE) for landscape implementation projects.
• Establish reporting norms to be used by supervisors to report on site progress and issues.
• Conduct site visits to take feedback from supervisors and coordinators and review project progress and adherence to designs and plans.
• Update clients, designers, principal contractors and other project stakeholders on progress of landscape implementation.
• Advise on technical issues pertaining to softscape and hardscape implementation.
• Review schedule-based performance of all allocated sites through site reports to evaluate overall project performance.
• Evaluate schedule-based performance of allocated sites against key established metrics • Analyse reports of previous work done to avoid mistakes and improve performance.
• Deploy measures to mitigate key anticipated challenges in reaching expected project performance levels.
• Develop measures to improve performance in terms of quality, productivity, timeline and cost of maintenance.
• Communicate common goals, direction and accountability among staff.
• Develop staff through capability development and coaching.
• Implement effective performance management practices within department in accordance with company policies and procedures.
• Monitor budgets, forecasting, work allocations and staffing of the various departments.

Candidate Profile:

• Degree in Horticulture, Arboriculture or other related fields with minimum of 5 years.
• Have knowledge and experience in health and safety regulations.
• Excellent interpersonal and communication skills.
• Good team player with ability to lead and multi-task.
• Good track record of projects completion Have a passion in landscaping, floristry and good scheduling, planning and execution skills.

We regret to inform only shortlisted candidates will be contacted. Thank you for your interest to join the Prince’s family.

Duties:

· Plan, manage and co-ordinate all activities related to the work programmes;

· Prepare and submit all programmes, schedule, method statement, technical proposal, risk assessment plans prior to commencement of work to the SO;

· Co-ordinate and attend all meetings;

· Ensure that all Works carried out are in accordance to the Specifications;

· Work out estimates for the work;

· Put up traffic control/diversion plan for every stage of the work;

· Taking and scheming of road levels where required;

· Pick up manhole details and existing traffic lines or schemes on the road;

· Submit the detailed calculation and plans to the SO or his representatives;

· Ensure that all the plant and equipment are in good working condition and the temporary signing arrangement is in accordance with the traffic arrangement plan submitted by him or in accordance with the Code of Practice for Traffic Control at Work Zone before the commencement of work;

· Plan and ensure the smooth operation of the work;

· Ensure that the work carried out is according to the Specifications; and

· Other duties as instructed by the SO or his representatives.

Requirements:

· At least five (5) years relevant local experience in managing road structure construction or maintenance and a degree in civil engineering recognised by the professional engineers (PE) board or qualifications acceptable by the commissioner of building control for registration as resident engineer

Role:

• Manage sales operations within designated territories for robotic hull cleaning.
• Maintain customer relationships throughout the sales cycle.
• Coordinate engineering support for sales activities.
• Meet sales targets in collaboration with the Managing Director.
• Engage with potential customers including Agents, Ship Managers, and Ship Owners.
• Align sales priorities with the company’s marketing strategy.
• Provide input to ensure product range meets market needs.
• Negotiate contracts under favorable market conditions.
• Participate in public relations events with marketing counterparts.
• Contribute to exhibitions, demonstrations, and trade shows.
• Prepare and deliver quotations following established procedures.
• Process orders according to current guidelines.
• Assist in ensuring accurate ordering during internal contract reviews.
• Gather market intelligence to inform company strategy.
• Assist in developing sales plans and budgets.
• Advise on and enforce sales policies and procedures.

Requirements:

• A minimum of 3 years’ experience in roles such as Sales Manager or Inside Sales.
• Previous experience in sales within the Marine industry.
• A self-motivated and proactive individual.
• A creative thinker with the ability to innovate.
• Good network connections with ship owners and ship managers.

JOB SUMMARY

Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates expected performance and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

JOB SPECIFIC TASKS

Participating in and Leading Catering Teams

• Demonstrates self confidence, energy and enthusiasm.

• Understands how to manage in a culturally diverse work environment.

• Uses problem solving methodology for decision making and follow up.

• Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.

• Builds a positive work environment by demonstrating self confidence, energy and enthusiasm.

Supporting the Management of Catering Operations

• Interacts with other catering employees, customers and guests, vendors and suppliers.

• Demonstrates knowledge of all departments within the property.

• Communicates group needs to various departments within the property.

• Prompts handling of all inquiries within market and parameters.

• Creates written and verbal presentations effectively.

Ensuring Exceptional Customer Service

• Communicates all details of catering events to operating departments and customers.

• Manages the quality process in areas of customer service and employee satisfaction.

Supporting and Coordinating with the Sales and Marketing Function

• Qualifies business and tracks leads.

• Solicits and books meetings, conferences and catered corporate and social events.

• Finalizes and upsells catering arrangements for group/convention business.

• Negotiates and markets to drive sales and create profits.

• Identifies customer needs and all sales opportunities which ensure successful catering events.

Conducting Human Resources Activities

• Provides constructive coaching and counseling to employees.

• Supports the development, training, and mentoring of employees.

• Demonstrates knowledge of how and when to impose deadlines and delegate tasks.

• Motivates and provides a work environment in which employees are productive.

• Listens and responds to employee's needs.

• Manages group or interpersonal conflict situations effectively.

• Develops and manages hourly employees.

• Adheres to EEO and AA policies.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

What’s the job?

The Sales Manager is responsible for all sales activities, corporate accounts and meetings align with the quarterly and annual sales and marketing strategy planning. SMART and savvy way to drive and achieve the hotels’ monthly and annual budget. Displaying a creative and growth mind-set to work towards a successful hotel sales strategy.

FINANCIAL RETURNS

· Promote the Holiday Inn Expressproducts and services using and suggestive selling techniques Holiday Inn Express

· Prepare and execute action plans which increase sales revenue

· Monitor and acquire market intelligence from competition set hotels.

· Refer international sales leads to Cluster Director of Sales & Marketing

· Aware of sales strategies and goals when selling to negotiate optimum room rate for the benefit of the hotels’ business

· Sell facts and UPs of the hotel with a view to optimizing opportunities for revenue growth

· Monitors existing business and share sales strategies during sales/revenue meetings to maximize opportunities

· Acquire new business opportunities for the hotel while maintaining and growing volume from existing corporate accounts

· Initiates and prepare business tenders, proposals and contracts upon reviewing with Cluster Director of Sales & Marketing

· Work collaboratively with Leadership team in the preparation and management of the Sales & Marketing budget yearly

· Review and assist in the preparation of the annual departmental operating budget

· Completing all sales training modules is mandatory

· Competent in hotel systems (ie. Concerto, Oasis, Merlin, IWOS)

· Closely monitor and control expenses in Sales, prior approval needs to be obtained from Cluster Director of Sales & Marketing

PEOPLE

· Manage key corporate accounts with professionalism and attaining to IHG Code of Conduct

· Sales trips and events when required to promote the hotel and increase potential business

· Maintain regular contact with the IHG hotels colleagues locally/other regions, Global Sales Directors/Managers and Key Account Directors/Managers

· Always maintaining a high service standards in the hotel through trainings and leading by example, competent with six leadership competencies

· Ensure all colleagues are aligned Brand Service behaviours and guidelines

· Closely connect with operations on a timely basis in regards to in-house, future and existing needs of guests

GUEST EXPERIENCE

· Promote the Hotel’s (and IHG generally) products and services

· Maintain a high level of product and service knowledge about all IHG Hotels in your region

· Service existing and new business through management of accounts

· Respond to guest complaints within 24hours and ensure corrective actions to resolve their issues / concerns with the support of Cluster Director of Sales & Marketing

· Develop and maintain a regular pattern of sales calls, meeting with principals of target markets

· Provides intel on market research and analysis

· Develops and maintains contact with business partners, meeting and convention planners, visitors/convention bureau, travel agents, airlines, corporate accounts, government departments, embassies and other producers closely aligned to hotel business

· Builds profile within local market place through attendance at appropriate networking events, recommended by Cluster Director of Sales & Marketing

· Entertain clients in quarterly appreciation events/ hotel events with a view to maximizing business opportunities

· Plan and conduct familiarization tours and site inspections on weekly basis

· Weekly office visits to corporate accounts, business partners and associations

· Collaboratively assisting in preparation of new products and services

· Consistently assisting the team in the evaluation of sales and marketing activities

· Analysing sales business mix and likely impact on hotel goals, calling out risk (if any)

RESPONSIBLE BUSINESS

· Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

· Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

· Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

· Initiate actions to correct a hazardous situation and notify direct report of potential dangers

· Log security incidents and accidents in accordance with hotel requirements

· Positive mind-set of developing and carrying out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprints and sustainability efforts

· Understanding market intelligence and keeping up to-date on competition insights

· Acting responsibly at all times when working with hotel budget and sales expenses, seeking prior approval from Cluster Director of Sales & Marketing or General Manager

ACCOUNTABILITY

· Achieving a maximum of 25 sales activities weekly, sales visits, site inspection, account review and entertainment for bookers/guests

· Record weekly sales call report in Sales Cluster folder located in shared drive by end of each working week

· Uploading following week’s sales calendar in Sales Cluster folder located in shared drive every Monday

· Supporting Cluster Director of Sales and Marketing monthly to update relevant reports and presentation deck

· Responsible in updating sales targets and revenue in respective sales whiteboard

· Sales Managers and Senior Sales Managers will fulfil their role within the hotel reporting directly to the Cluster Director of Sales and Marketing with additional responsibilities and working relationships required with the hotel marketing team

· Collaborate with team members, line director and revenue lead to achieve monthly hotel’s budget and individual targets are achieved

· Contribute to the hotels’ food & beverage budget by promoting meeting room and public spaces within the hotel to corporate/business partners

· Support Reservation and Sales co-ordinator at all times

· Support team in updating the Account Management Grid (AMG) to ensure data is current and accurate, to be completed by 10th of the following month

· Prepare weekly revenue meeting deck

· Attend weekly sales and group meeting

· Approach Cluster Director of Sales & Marketing on new enquiries from corporate accounts, business partners and events companies

· Leverage and create LNR booking tool for locally contracted corporate account

· Maintain filing systems (manual and electronic) and management of data base

What we need from You?

· Degree/ Diploma in Hotel Management or Business Administration or equivalent

· 2 years’ reservations related experience including some supervisory training

· A positive and keen to learn attitude

· Always maintaining a high level of respect for team, colleagues and department heads

· Closely develop a right working attitude towards reporting managers and team members

· Drive to develop and grow to the next level

· Collaborative working attitude across all departments

· Must be proficient in written and spoken English and with good communication skills

Job Location : Orchard

Work timings : 5 days works week inclusive of weekends & P.H. ; 930-630pm & 1230-930pm

Benefits : Basic + AWS + VB

Duties and Responsibilities – Retail Manager

Sales Floor Operation, Staff Management and Customer Service

1. Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets. Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company employing a consistently high level of service.

2. Stationed on sales floor during store operation hours to lead and motivate sales staff and promoters to carry out their duties effectively and efficiently and to achieve sales, profit and stock targets; ensure that staff and promoters adhere to company policies, rules and regulations. Lead and motivate section’s staff to carry out their duties effectively and efficiently and to achieve profit and sales targets.

3. Ensure that sales area, fitting rooms, stock rooms, showcases and fixtures are always clean and tidy. Ensure also that merchandises on display are clean and neat and that sales staff and promoters observe safety procedures. Control and maintain procedures for fitting rooms.

4. Conduct On-The-Job training – coach staff on service etiquettes, selling techniques, merchandise knowledge, grooming standards and provide POS training. Check on staff and promoters’ performance and discipline. Ensure that all staff and promoters provide the highest level of service to customers; adhere to company policies, rules and regulations; behave according to business etiquette and standards set by the company; and that all staff and promoters are properly dressed and groomed.

5. Effective planning of monthly staff rosters for department manager’s approval; ensure optimal management of manpower strength.

6. Handle and resolve customers’ enquiries and complaints expeditiously. Develop regular customers, update and maintain their records, know them by their names and their shopping interests, research customers’ profiles and obtain their feedback. Maintain and update data bank of regular customers, ensure effective and systematic customer data resources system.

7. Check / approve return or exchange of goods; approval of credit vouchers.

Merchandising and Market Research

8. Plan and control open-to-buy budget through constant review of stock level, stock assortment, delivery schedule and identification of fast-selling and dead stocks and to achieve feedback through frequent consultation with retail advisors and staff.

9. Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the management of staff, merchandise and space.

10. Assist in the enhancement of online store sales.

11. Forecast and analyze fashion and demand trends, recommend new merchandise mix and suppliers.

12. Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.

13. Plan effective and efficient sourcing and procurement systems, source and procure merchandise.

14. Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas. If necessary, co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.

15. Plan and organize merchandise purchase and delivery schedule from overseas buying trips.

16. Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.

Advertising & Promotions Events / Merchandise Presentation

17. Prepare and execute advertising and promotion plans, budgets and schedules; plan and execute effective merchandise zoning, layout and display working closely with Visual Display team and vendors to present merchandise in an exciting and interesting manner to portray the desired concept / theme.

18. Advice and feedback to department manager on display locations and fixtures to maximize visual impact; feedback on point of sale, publicity on the effectiveness of A&P programs.

19. Assist in supporting the use of digital marketing for better customer engagement and business growth for the physical store and online store.

Sales Budgets / Reports & Stock Inventory

20. Provide and analyze sales, profit and stock budgets/reports. Prepare sales budget and any other forms and reports required by the company.

21. Review purchases regularly and provide recommendations on appropriate actions to be taken, manage physical stock takes and regular stock checks. Ensure that all purchase orders, notices of price revisions, goods returns are duly completed and processed according to established procedures. Facilitate smooth movement of stocks to and from the sales floor. Effect shortage control audits.

Safety and Security

22. Ensure that staff and promoters observe safety and security procedures.

23. Report any shoplifting case to security personnel and to attend to the necessary follow-up action.

24. Any other job-related duties as and when assigned by the company.

Plant Manager

For our business success and our people growth, you will lead and run all production and laboratory teams at the Tuas site while in compliance with relevant WSHE regulations and company operating procedures with collaboration with our great talents from all over the world.

Responsibilities:

• Take the leadership of various project in factory

• Provide site leadership for EHS programs and sustainability efforts to maintain compliance and continuous improvement and ensure all activities performed on the site are performed with safe operation.

• Drive a focus on quality with the goal to provide the outstanding quality to the industry and build a proactive environment that identifies and solves problems for our customers' success.

• Develop and execute a multi-year plant investment plan in coordination with business leaders and business partners

• Encourage and develop the production team for greater performance.

• Implement and share best practices with the global production team.

• Coordinate communication and interactions with governmental agencies, including requests for information, investigations / inspections and enforcement activities.

• Participate and support ISO 14001 and ISO 45001 certifications.

Performs other duties as assigned by the Managing Director.

Requirement:

• Bachelor of Science degree in engineering, chemical engineering preferred.

• Demonstrated ability in a production environment with proven experience leading a team.

• Experience in multi-functional administrative functions

• Experience working with independent standards organizations and certification programs such as ISO 14001, ISO 45001, etc.

• Strong “consultant” skills, including the ability to influence and empower leaders and employees through collaborative engagement and building/maintaining relationships.

• High energy, motivation and dedication to take personal ownership of issues and drive them to outstanding outcomes.

• Strong business and commercial acumen

• Excellent verbal and written communication skills with a broad range of audiences.

• Ability to read, analyze and interpret technical reports and documents/standards, make sound judgments, and offer effective solutions.

• Ability to successfully lead and develop personnel and work in a team.

• Ability to handle and process confidential / critical information discretely

• Ability to work collaboratively and effectively in a team environment across multi-site organizations

• Ability to travel up to 10% of the time is required

Supervisory Responsibilities

• Plant Production Team

• Plant Laboratory and internal Quality Teams

• Plant Planning Team

• Plant Maintenance Team

• Indirectly lead plant capital engineering

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to [email protected] stating

1) Current Drawn

2) Expecting Salary

3) Date Available

4) Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job Id : LR3R544X

Regional Inside Sales Manager (SEAK + Greater China)

Who We Are:

In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.

While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.

Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.

Our Culture - Everywhere Work Centered Around You

At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.

We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?

Why We Need You!

Ivanti is seeking a talented and dynamic Regional Inside Sales Manager (SEAK + Greater China) who is fluent in English, Mandarin and/or Cantonese, and/or Korean. In this hybrid role, you'll be a key player driving sales closures, lead conversions, and channel partnerships to achieve strategic growth across Southeast Asia and Greater China. Collaborate with marketing, channel partners, and account development teams to elevate Ivanti's presence in these pivotal markets.

What You Will Be Doing:

· Sales Closure: Achieve sales targets and quotas for assigned countries within the SEAK and Greater China regions.

· Lead Conversion: Manage and convert cold calls/emails and marketing-generated leads into sales opportunities.

· Channel Partnering: Work closely with channel partners to cultivate and convert leads into successful sales.

· Hybrid Role: Adapt seamlessly between field sales, channel management, and supporting marketing-led generation efforts.

· Collaboration: Partner with the marketing team to identify and develop leads, and with the account development team to drive successful outcomes.

· Performance Measurement: Meet and exceed performance metrics, including 50% for sales targets and 50% for lead closure & conversion along with meeting target specifications for EAM and TAM.

To Be Successful in The Role, You Will Have:

· Experience: 4-5+ years in a sales role, preferably within the technology or IT sector.

· Language Proficiency: Fluent in English, and preferably Mandarin, Cantonese, and/or Korean.

· Sales Skills: Strong ability to close sales, manage leads, and partner with channels to drive sales.

· Adaptability: Capability to perform in a hybrid sales role that requires field presence and remote collaboration.

· Communication: Exceptional written and spoken communication skills.

· Customer Focus: A champion for customer success, dedicated to providing top-tier service.

· Collaboration: Strong teamwork skills, capable of driving collaborative success across different teams.

· Motivation: Self-motivated with a drive to achieve and exceed targets.

Additional Information:

· This job posting will remain active until a qualified candidate is identified.

At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

If you require special assistance for the best interview experience, please contact us at [email protected].

Responsibilities:

• Manage assigned regional product and technology portfolio to ensure it is relevant, competent, competitive and profitable, and aligned with the business strategy
• Own the Definition, Development and Commercialization of regionally-driven product development initiatives
• Work closely with the technical and marketing teams in the region and sub-regions, as well as with the Global Product Managers (GPM)
• Become regional subject matter expert (SME) for assigned products and technologies.
• Work with Portfolio Managers to leverage collections as an internal promotional tool for new products and technologies.
• Define product and technology needs and gaps, quantify opportunities, and establish business justification for new regional projects.
• Work with sub regions to craft and elevate compelling business cases to GPM on regional opportunities and needs (incl. sales/profit projections, regulatory requirements, product performance expectations). Acts as the core owner and APAC representative to GPM and the Science & Technology groups, ensuring projects for our region are brought to successful commercialization
• Provide input into the global product strategy built by the Global Product Managers
• Develop and maintain knowledge of competitor products, communicates changes and recommends corrective responses
• Lead, execute regional projects with delegated stakeholders and ensure the deliverables are met as per defined regional needs
• Drive the commercialization of products and technologies in the region lead by regional and global team

o Internally – Ensure the regional technical group is prepared to support the external launch of new products and technologies

o Externally with our customers - Ensure success at sub-regional level with a strong commercial mindset ( jointly develop promotional plan, arrange sales and technical force training, support sales in customer visits, resolve issues affecting commercial plan)

• Work with the Category and Marketing managers to develop value propositions, connect the dots between our scientific tools and technology capabilities, and our consumer and category insights
• Equip market technical team with the capabilities to win with new products and technologies
• Help deliver Sales and Gross Margin targets, working closely with Commercial Heads, and with the pricing team to define price levels
• Ensure that new ingredients and regional versions of flavours are provided to all Flavour Innovation Centres with all appropriate information related to the new products (regulatory requirement, pricing)

Requirements:

• Bachelor or Master's in Food Science, Biology, or Chemistry
• Application, Product Development or Product Management or B2B Marketing within the food or flavour industry of at least 10 years in Savoury or Sweet segment
• Demonstrated project management skills with experience interacting and collaborating with commercial, marketing and technical teams
• Strong influencing skills and proven experience working across diverse teams like R&D, Sales, Marketing
• Market undersanding and looking for spaces where there are opportunities to develop the segment

Benefits

• Attractive package with benefits
• Excellent opportunities for progressive learning and development
• A creative team environment that will inspire you
• Comprehensive healthcare plans
• PTO and family leave

Responsible for centralized control over the financial operations related to payment in regional marketing agencies.

Key responsibilities include:

1. Funds Management: Timely monitoring of account balances within the region, and allocating funds according to business needs.

2. Cost Payment Management: Responsible for processing cost payments by reviewing or verifying bills against contracts to ensure legality, compliance, accuracy, and promptness of payments.

3. Bank Reconciliation: Conduct monthly reconciliations of expense ledgers with bank statements and prepare bank deposit adjustment reports.

4. Tax Refund Supervision: Oversee the tax refund application process for branch offices within the jurisdiction, providing necessary documents as required by local authorities, verifying refund amounts, and managing the accounting process upon receipt.

5. Account Entry Review: Ensure monthly account entry reviews are completed on time and that entries are accurate. Responsible for filing accounting records within the cost department.

6. Asset Management: Manage assets through regular audits; handle the application, transfer, disposal, and clearance of fixed assets. Responsible for managing cash on hand.

7. Budget Preparation and Monitoring: Prepare and monitor the budget for centrally controlled marketing agencies, providing monthly updates on budget performance, and enforcing strict budget management.

Job Description

• Business development, retain and grow existing customer base and develop new business for the region with the incorporation of marketing activities.
• Consistently meet or exceed established sales targets/goals.
• Convert prospects to generate sales /business for region growth.
• Maintain customer/prospect relationships via personal visits, email, phone correspondence, and other manners of contact such as professional organizations, social media sites etc.
• Ensure proper documentation like technical data and share right information with customers.
• Collaborate with manufacturing, supply chain, procurement, R&D, and Regulatory organizations to successfully deliver business plan targets.
• Monitor markets and competition by collecting various product, pricing and relevant information.
• Report progress, metrics and analyses to management on sales and other activities at regular intervals.
• Develop and maintain high level proficiency in navigating and using all company software.
• Plans / support / co-ordinates advertising and promotional activities, including print, online, electronic media and direct mail within sales territory.
• Attend and actively participate in all required meetings. Represent company at trade shows to promote product.
• Follow all company Standard Operating Procedures (SOP) and meet the deadlines.
• Other duties as required or needed by superior /management.

Requirements:

• Candidate must possess at least a Diploma and/or a Bachelor's Degree.
• At least 5 years of related experience in Business Development. Candidates with B2B and Regional Sales Experience (for ASEAN countries).
• Ability to work collaboratively, communicate clearly, concisely, and professionally, both verbally and in writing, with colleagues at all levels.
• Ability to establish and maintain effective working relationships with both internal and external associates at all levels.
• Personal care, home care, Food &Pharma based experience will be preferred.
• Ability to handle multiple tasks effectively and in a timely manner.
• Capacity to exercise sound judgment within established guidelines.
• High competency level in all forms of computer literacy including, but not limited to, email use, word processing, spreadsheet creation and manipulation, internet navigation, server access, database use etc.
• Capacity to learn internal software at levels that ensure successful and quick execution of all job task.
• Required language(s): English & other South East Asian languages preferred (This is important as the customer base is APAC Region 80% - outside of singapore).
• Willing to travel which is 30% of the job nature
• ONLY Singaporeans or PR’s may apply, due to quota restrictions.

Candidates must be:

• Self-affirming and comfortable to Travel & to deal with regular customer complaints between the customer & company.
• Intrinsically motivated.
• Exposure with B2B is the most essential
• Willing to join immediately.
• Self-directed.
• Takes an active interest in meeting the needs of the business.

FULL JOB DESCRIPTION

We are an interior contracting A&A firm on the path of improvement and growth. We are inviting an experienced and self-motivated individual to join our fast expansion team as Senior Project Manager. In this role, you will play a critical role in managing and executing various aspects of A&A projects from initiation to completion, with a particular focus on Building.

RESPONSIBILITIES

Responsibilities include but not limited to:

· Explore and identify business growth opportunities, implement and execute business development strategies related to engineering, construction projects.

· Develop project plans and oversee all operational and administrative procedures from project initiation to completion.

· Prepare reports focusing on project progress, job status and costs.

· Involvement in proposal and tendering phase to provide insights and advice.

· Collaborate with Client, Consultant Teams and Sub-contractors to ensure that project objectives are met, and overall construction progress are within time schedules.

· Monitor and control project costs and expenses to ensure that project stays within budget.

· Stay updated on regulatory requirements, and ensure all necessary submissions, clearances and documentation are in place.

· Ensure that work meets the quality standards and specifications set forth in the project plans and contract documents, and comply with local building regulations and company ISO standards.

· Lead a team of project team members to identify and mitigate project risks, and solve construction issues throughout the project lifecycle.

· Support the Project Director in any other Project Management related activities.

· Work closely with the Business team in Japan headquarters.

JOB REQUIREMENTS

· At least bachelor’s degree in engineering discipline

· Minimum 20 years working experience in project management of building and construction projects

· Dynamic and motivated personality with good communication and interpersonal skills

· Strong leadership to lead a team of dedicated project team members

· Ability to think out-of-the-box

· Fluent oral and written skills in Japanese is essential

Is there any greater challenge than getting ahead of disease together? If you are a Senior Medical Affairs Manager enabling healthcare professionals and public health decision makers to bring relevant healthcare solutions to their patients, this is the role for you.

As a Senior Medical Affairs Manager, you will be responsible to bring medical and technical expertise to the medical affairs team, relevant brand teams, and other internal business partners including regulatory, strategic development, and marketing.

Key Responsibilities

This role will provide YOU the opportunity to lead key activities as follows:

• Support and enable GSK by engaging with healthcare professionals and public health decision makers, providing scientific information, managing projects, and ensuring compliance with standards and guidelines.
• Develop and implement Vaccines Medical Strategic Plan/s and Scientific Engagement activities to lead internal and external (customer facing) medical projects.
• Provide factual, balanced and scientifically rigorous medical and safety information regarding disease areas of mutual interest, GSK products in development and medical information on therapeutically assigned franchise/portfolio.
• Brings insight to the organization by having an in-depth knowledge of the science and evidence for GSK vaccines and other treatment options within their therapy area expertise.
• Provides expert vaccines medical support on all aspects of Marketing, Medical Information and Product Training for LOC’s Healthcare business as required.
• Assists in the development, organization, preparation, and implementation of training for internal and external audiences on disease knowledge and management.
• Identifies necessary local evidence generation activities and serves as the LOC lead of these scientific projects.
• Ascertain high standards of medical and scientific accuracy in all external communication to medical audience and public in keeping with GSK policy and relevant industry and regulatory codes.
• Engages with health-related agencies of the government to understand their needs regarding our products and to contribute to public health planning.
• Reinforces the external scientific image of GSK Pharma/Vaccines Healthcare to various MOH agencies and departments through representation and continuous educational efforts.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Degree in Medicine, PharmD or PhD.
• Minimum 5 years’ experiences in medical affairs.
• Minimum of 3 years’ experience in medical project management.
• Clear understanding of clinical research methodologies and a demonstrated ability to translate scientific, clinical and safety research studies in an effective credible manner.
• Ability to maintain a command of a large amount of scientific information across multiple products and make a decision regarding clinical evidence of importance.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Ability to work autonomously and independently with time management skills to effectively manage field-based responsibilities.
• Strong interpersonal, influencing, and negotiation skills with different types of internal and external stakeholders.
• Team player, patient and customer-focused, problem solver with clear focus on result.
• Excellent in written and oral communication skills.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Are you passionate about advocating for customers and helping them achieve the highest levels of resilience? Are you calm under pressure and able to juggle many moving parts? Are you able to use data insights to look around corners, uncovering and mitigating threats to our customers’ experience? Can you act as a change agent, influencing support strategies, advocating for customers and challenging technical leaders? AWS Enterprise Support is hiring passionate, results-orientated, quality-driven Customer Health Manager who will proactively help Korea, ASEAN and ANZ customers and account teams achieve and maintain operational health.

As the Customer Health Manager, you will design and deliver programs locally that can scale to improve our customers operational health globally. You will bring together disparate information sets to form a holistic view of the customers health (including resiliency) and experience. You will establish “Customer Health Reviews“ where leaders can inspect aggregated customer health data and make informed decisions on where to prioritise AWS investment or perform technical deep dives. You will define and deliver against metrics and KPIs for continuous improvement, and act as a change agent.

You will own the problem resolution mechanism for Korea, ASEAN and ANZ, which provides visibility to AWS leadership about issues that have a negative impact for key customers. Through the prolem resolution mechanism you will facilitate complex technical problem management, as opposed to incident management. An "incident" is a currently impacting usage issue, or temporary service defect. "Complex technical problem management" is when a customer is unable to find a satisfactory solution working with support for a service issue, including where the issue becomes a subsequent loss of trust in the service.

The right candidate is passionate about executing and driving mission-critical programs. You will earn trust through high-quality, timely communications with stakeholders and customers of all levels. You will bring experience delivering global programs for operational/engineering organizations in large, multi-national, preferably tech, companies. Strong judgement and a demonstrated ability to influence without explicit authority are key to success.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top
of AWS services.

Key job responsibilities
* Building a single view of our customers operational health that allow leaders to make informed decisions on where to prioritise investment
* Establishing new mechanisms for inspecting customer health
* Advocating for customers internally and representing their voice
* Driving our most critical escalation process during service disruption
· Prioritize, manage and own emerging and developing key customer risks/issues from start to finish
· Drive down mean time to engagement and communication for all key customer issues
· Analyze data trends on key customer issues to identify potential issues
· Work closely with others to identify opportunities for improvement
* Providing crisp and timely communication on developing issues to relevant internal and external customers
* Working with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence
· Convey complex problems in easy to digest terms for all stakeholders
· Collaborating with key stakeholders around documentation and processes regarding recurring issues
* Building a broad understanding of AWS architecture and service inter-dependencies
* Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention
* Other duties as required by the organization, including occasional out of hours support

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 7+ years of technical engineering experience
• 7+ years of design/implementation/operations/consulting with distributed applications experience

Preferred qualifications

• Experience in internal enterprise or external customer-facing environment as a technical lead
• Experience in a 24x7 operational services or support environment

Description

Providing all services offered by the salon, which includes hair cutting and styling as

well as hair removal and beauty treatments.

· Recruiting salon staff that meets mandatory educational and licensing requirements.

· Preparing work schedules for salon staff.

· Setting goals for each staff member,

· Evaluating staff performance, and providing training and overall guidance.

· Monitoring salon supplies and equipment and ordering new stock as needed.

· Creating and distributing promotional material to attract new clients.

· Addressing and resolving client complaints regarding salon services and employee behaviour.

· Processing clients’ payments and maintaining accurate financial records.

· Ensuring that the salon is clean and well-maintained at all times.

Basic salary: $7000-$10000

Working hours: Monday to Friday, 9:00 AM – 6:00 PM

Benefits:

• Annual bonus and performance bonus
• Annual Leave – Start from 14 days, up to 21 days
• Medical Claim – S$250 nett per annum; consultation fee only after maximum
  claim
• Mobile Claim – monthly subscription and local airtime charges (capped at SGD100) and overseas mobile charges if traveling for a business trip.
• Flexi-Work Arrangement Available (e.g. staggered work hours, telecommuting, compressed work week etc)

Responsibilities:

❖ Account Management & Development

● Be the lead point of contact for matters specific to the assigned sales accounts.

● Build and maintain strong, long-lasting relationships with the sales account personnel.

● Negotiate contracts and follow up towards closing of agreements.

● Prioritize and plan the company’s work activities within the customer project scope and timeline.

● Ensure timely and successful delivery of our solutions according to customer needs and objectives.

● Constantly explore new business opportunities or offer new business ideas to customers to expand mutual growth.

● Forecast and track customer account metrics (eg. quarterly sales results and annual forecasts).

● Ensure timely billings to customers.

❖ Business Development

● Actively engage potential clients to update offerings, understand needs, and acquire market intelligence.

● Win new clients by closely following up on actions to clients’ requests, including quotations, proposals, bids, orders, contracts, and specifications.

● Prepare and submit for selected public tenders.

● Coordinate with relevant teams within the company – project management, R&D, and operations – to ensure timely and satisfactory responses to customers.

● Participate in trade shows and industry conferences to collect market intelligence and network with relevant industry players.

Qualifications:

• Diploma/Bachelor’s Degree holder
• At least 3 years of experience in B2B sales or business development
• Account management experience in the following market segments is preferred:
  - Transport authorities
  - Public transport operators
  - Transit system integrators
  - Government agencies
• Regional experience is big bonus, especially overseas customer network
• Experience in reviewing and negotiating commercial contracts
• Background or knowledge in software and electronics/electrical engineering will be an added advantage
• Ability to communicate, present, and influence, while having attentive listening skills
• Highly self-motivated, take initiative to learn and to find out answers

EA LIC: 19C0013

EA REG NO.: R2196393