Duties and Responsibilities
● Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
● Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
● Handle escalated feedback and provide appropriate solutions in a timely manner
● Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
● Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
● Establish individual and team goals and review team performance for continuous development
● Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
● Conduct performance appraisals and provide constructive feedback to direct reports
● Compile and analyse data for management reporting

Requirements
● Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
● Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
● Highly customer service-oriented, meticulous, and resourceful
● Strong analytical and problem-solving skills with the ability to work independently
● Strong leadership and adaptable to changes in a highly dynamic work environment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities

• Day-to-day office operations and ensure that the office is clean, organized and runs smoothly and efficiently.
• Maintenance of office equipment.
• Ensure office security systems are functioning properly
• Submit accurate data/information.
• Monitor the receipt of e-invoices to ensure prompt processing.
• Implement business continuity plans to address corporate risks.
• Support company’s efforts in promoting sustainability.
• Coordinate the office renovation project, including:
  (a) close monitoring of project timelines
  (b) ensure spending within budget
  (c) ensure issues and delays are brought to Management’s attention promptly
• First point of contact for audit queries directed to the Workplace & Procurement team

Requirements

• At least two years of relevant working experience.
• Good analytical and communication skills.
• Meticulous, innovative and resourceful, with the ability to multi-task.
• Customer-centric and able to work well with multiple stakeholders.
• Some knowledge in Procurement and Facilities Management would be advantageous.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Pick and pack items into cartons and Hybox containers.
• Label cassettes, cartons, and Hybox containers.
• Strap, shrink wrap, and palletize goods for shipping.
• Involves physical labor and heavy lifting.

Requirements:

• Posses valid Forklift License.
• GCE 'N' Level and above.
• At least 2 years of Warehouse/Logistics/Shipping experience.
• Willingness to work overtime as needed.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Responsibilities:

• Supervise and schedule plant activity, manpower and budget.
• Coordinate activities between sites/ departments.
• Set up plant processes that meets local statutory and HSE requirements.
• Planification, dismantling and transportation of TBM
• In-charge of STP and site set-up.
• Resolve on-site issues and emergencies.
• Coordination with temporary and permanent works design
• Develops forecast and monitors performance against forecast
• Implements appropriate corporate policies and procedures among stakeholders
• Provide necessary guidance, direction and support to the maintenance team

Job Requirements:

• Master’s in Mechanical Engineering or equivalent.
• Minimum 10 years of working experience with at least 8 years of supervising plant activities and setting up of plant processes.
• Experience with Slurry technic tunnel boring machine.
• Experience with Slurry treatment Plant management.
• Experience with tunnel by Drill and blast technic.
• Perform in key areas of health and safety, environment and quality
• Definition, sourcing and design review preparatory works for TBM launching and tunnel excavation
• Direct and coordinates equipment assembly, dismantling and relocation
• Strong leadership, communication, and organizational skills.

To assist the Branch’s Chief Compliance Officer to promote, facilitate, implement, monitor and assess compliance with compliance requirements; and to facilitate the identification and management of compliance risks, relevant to the activities of Sun Life.

Preferred skills (heading) / Compétences particulières (titre)

• Able to work independently.
• Pro-active and be a team player.
• Strong analytical abilities and problem-solving skills.
• Good interpersonal skills to work with various stakeholder.
• Fluency in both spoken and written English with strong written skills
• Communicate effectively with people across at all levels in the organisation and with regulators.
• Familiar with the Monetary Authority of Singapore's regulatory requirements and the Personal Data Protection Act

Qualifications (heading) / Compétences (titre)

• Prior working experience in compliance preferably in a financial institution in Singapore
• Knowledge and hands-on experience in compliance.
• Strong knowledge of Singapore insurance and financial advisory related regulations and industry requirements.
• Strong knowledge of Singapore's Personal Data Protection Act.
• University graduate
• At least 6-8 years of relevant working experience

Responsibilities (heading) / Responsabilités (titre)

1. Compliance Program

• Assist the Business Unit Compliance Officer (BUCO) to develop, implement and monitor the risk based compliance plan covering relevant regulatory requirements as well as those under the organisation’s Compliance Risk Management Policy (CRMP).
  
• Implement CRMP baseline activities whilst balancing business priorities with the organisation’s governance, risk management and oversight requirements.
  
• Establish and maintain strong collaboration with other assurance parties and 1st line functions, to embed the three Lines of Defense model, and enhance business ownership of compliance risks.
  
• Assist in the implementation of regulatory requirements / changes in a timely manner.
  

2. Compliance Advisory and Training

• Advise first line functions on relevant compliance and regulatory matters under the CRMP.
• Review and approval of all marketing collaterals and press releases etc.
• Represent the Branch as the compliance subject matter expert in industry associations, and in Corporate / Regional meetings and workgroups.
• Review compliance related training contents (Privacy and Regulatory etc.) and conduct additional training where necessary.

3. Financial Crime

• Assist in the review of High-Risk AML cases escalated by 1 LoD.
• Assist in the review of potential suspicious transaction/s cases highlighted by the organisation’s transaction monitoring system and escalate suspicious cases to the BUCO for reporting purpose.
• Assist in the review potential suspicious transaction/s cases escalated by 1 LoD and escalate suspicious cases to the BUCO for reporting purpose.

4. Projects

• Work with 1 LoD on updating and keeping the regulatory up to date.
• Work with relevant stakeholders on the HuBS One Broker experience project.
• Maintain and upkeep of Personal Data Inventory

A marketing and account manager is required to develop and implement effective marketing strategies to promote the salon's services and enhance the brand visibility. This role involves managing client relationships, overseeing promotional activities, and fostering partnerships to drive customer engagement and loyalty. Additionally, the manger is required to monitor the marketing initiatives, ensure efficient budget management, and stays update with beauty industry trends.

Responsibilities:

1. Mentor Executives in the following functions:

(a) day-to-day office operations and ensure that the office is clean, organised and runs smoothly and efficiently.

(b) maintenance of office equipment

(c) ensure office security systems are functioning properly

2. Submit accurate data/information to the Parent Ministry and other government agencies timely.

3. Monitor the receipt of e-invoices to ensure prompt processing.

4. Implement business continuity plans to address corporate risks.

5. Support efforts in promoting sustainability.

6. Coordinate the office renovation project, including:

(a) close monitoring of project timelines

(b) ensure spending within budget

(c) ensure issues and delays are brought to Management’s attention promptly

7. First point of contact for audit queries directed to the Workplace & Procurement team

Requirements:

• At least two years of relevant working experience.
• Good analytical and communication skills.
• Meticulous, innovative and resourceful, with the ability to multi-task.
• Customer-centric and able to work well with multiple stakeholders.
• Some knowledge in Procurement and Facilities Management would be advantageous.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Requirements:

• As Risk Manager, you are responsible for identifying, analysing, assessing and developing mitigating strategies for the potential risks that could impact an organization’s financial stability, reputation and operations.
• Measure and report the market risk exposure of the firm using a variety of tools including, sensitivity analysis, scenarios, Value at Risk (VaR)
• Product control, produce and report daily P&L and exposures
• Develop, together with trading desk, forward curve of the commodities
• Design market and credit risk policy
• Ensure compliance with the relevant laws, regulations and industry best practices
• Work closely with front and back office relating to shipping and operation matters, trading plans, hedging plans
• Work closely with Chartering teams and asset management to provide risk insights and recommendations for portfolio optimisation
• Develop and implement risk management frameworks, methodologies, and models for portfolio management.
• Work closely with the IT team to identify software needs and develop solutions including CTRM to enhance the risk management
• Plan and conduct risk assessment periodically to ensure risk scorecards are up to date

Candidate Requirements:

• Degree/Masters with strong mathematical inclination
• Minimum 6 years’ experience in a similar role, in a trading environment
• Excellent with numbers, with good problem-solving and analytical skills
• Risk managers need to effectively communicate with stakeholders including senior management, employees, and external partners, to ensure that everyone is aware and aligned
• Experience in drafting and implementation of policies and procedures, and strong understanding of risk framework

Responsibilities:

• The potential candidate will be assigned to manage tenders throughout the procurement life-cycle across spend categories, ranging from technology services, marketing services, professional services, healthcare services, facilities services, etc.
• He/She will also support the internal stakeholders in managing contract to ensure no disruption to the essential services and critical supplies, and optimizing the procurement needs while leveraging on overall purchasing power.
• The role requires the candidate to demonstrate the ability to a) re-market the procurement brand from a transactional focus to one that creates value and delivers results, b) perform market sourcing and pro-actively engage & influence the stakeholders to achieve better sourcing decisions and c) integrate data analytics with business needs to formulate effective sourcing strategies and maximize the return on investment.
• Other responsibilities include a) business partnering in providing succinct and consistent advices to end users to navigate the procurement life-cycle for different procurement approaches, b) leveraging on supplier relationship to gather market leading indicators, new innovations and other important industry insights, c) analyzing the critical contract failure points, identifying key risk indicators and strengthening the risk mitigation plan and d) screening procurement award recommendation prior to seeking approval.

Requirements

• Minimum 5 years of relevant working experience in a fast-paced purchasing role
• Project management, contract management, risk analysis and supplier selection & development skills
• Knowledge of the Government Procurement Instruction Manuals and GeBIZ
• Good oral and written communication skills
• Excellent interpersonal skills to manage different levels of internal stakeholders
• Organised and meticulous
• Independent, pro-active, impactful & resourceful individual with the ability to focus on priorities and deliver in a fast-paced environment

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: Ky

PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394

Chan Sau Wah Kenny | EA Reg No: R1106707

More jobs available www.persolkelly.com

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

Responsibilities:

• Strategic Program Leadership: Take ownership of our clients' strategic initiatives and programs, working closely with senior leadership to define objectives, scope, and success criteria.
• Consultative Approach: Apply your consulting background to provide strategic guidance and insights, aligning programs with industry best practices and market trends.
• Program Planning: Develop comprehensive program plans, outlining goals, timelines, resource requirements, and key performance indicators (KPIs).
• Risk Management: Identify potential risks and issues proactively, developing mitigation strategies and contingency plans to ensure program success.Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, acting as a trusted advisor and ensuring alignment with strategic goals.
• Resource Allocation: Oversee resource allocation across programs, optimizing the utilization of talent, technology, and budget to maximize program effectiveness.
• Performance Monitoring: Implement robust program performance measurement frameworks, regularly tracking and reporting on KPIs to stakeholders.
• Change Management: Lead change management efforts, facilitating organizational readiness for program implementations and transitions.
• Quality Assurance: Maintain program quality by establishing and enforcing best practices, standards, and methodologies.
• Continuous Improvement: Drive a culture of continuous improvement within the PMO, fostering innovation and the adoption of industry-leading practices.
• Team Leadership: Lead and mentor a team of program managers, providing guidance, coaching, and professional development opportunities.

Requirements / Qualifications

• Bachelor's Degree in Computer Science or Business Administration, or other related field.
• Proven experience (minimum 8-10 years) as a Program Manager in a consulting environment with a focus on strategic initiatives.
• Strong understanding of program management methodologies, tools, and best practices.
• Exceptional analytical and problem-solving skills, with the ability to think strategically and act tactically when necessary.
• Expertise in stakeholder management and the ability to build consensus among diverse groups of stakeholders.
• Demonstrated experience in leading cross-functional teams and driving successful program outcomes.
• Excellent communication and presentation skills, with the ability to convey complex ideas in a clear and concise manner.
• PMP, PgMP, or other relevant certifications are a plus.
• Proficiency in project management and collaboration software (e.g., Microsoft Project, SharePoint, JIRA).
• A strategic thinker with a track record of delivering results on complex and high-impact programs.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Hours: Mon – Thurs : 0800hrs – 1730hrs, Fri : 0800hrs - 1700hrs

Salary: Up to S$2500

Location: Tampines

Duration: February 2024 – February 2025

Finance Reconciliation

• Conduct financial reconciliation
• Collaborate with relevant stakeholders to
• investigate discrepancies and resolve financial issues e.g. refunds.
• Maintain detailed records of financial transaction and outcomes.

Notification Management

• Ensure timely and effective delivery of notifications to award recipients, including reminders to spend credits before expiry date.
• Utilise various communication channels, including SMS, email and hardcopy letters, to reach recipients.
• Maintain accurate records of notifications sent and status of delivery.
• Monitor and report utilisation trends

Public Query Resolution

• Promptly respond to the queries from the public via various communication channels (phone, email).
• Accurately document and close queries, ensuring a high level of customer satisfaction.
• Support transitional administrative functions, pending roll out of the various system enhancements from policy change and digitalisation efforts

Requirements:

Proficient in Microsoft Excel

Diploma

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R23117785 (Lok Ding Hann)

JOB DESCRIPTION 

- Provide support and assistance in day-to-day corporate secretarial matters 

- Assist in preparing resolutions and minutes of meetings 

- Regularly review/update and maintain proper records of clients’ KYC/CDD compliance 

- Maintain proper updates of companies’ registers and statutory records 

- Ensure compliance with relevant statutory and regulatory requirements by both the company and clients 

- Maintaining company and clients’ common seals/company stamps record 

- Data entry and update the Company’s computer system for corporate secretarial software

- Working as a team within the corporate secretarial department to ensure timely progression of workflow, quick turnaround time of clients’ work and maintaining high level clients’ services

- Other ad-hoc duties or assignments

REQUIREMENTS 

- Prior experience in corporate secretarial work is a great advantage but inexperienced candidates with relevant certs are welcome as well 

- Possess Degree/Diploma in Business Administration or Law 

- Holding or currently pursuing corporate secretarial qualifications (SAICSA) would be advantageous 

- Excellent written and spoken communication skills in English 

- Pro-active, a good team player and able to work independently

We can offer extensive on-the-job-training and coaching to the right candidate in an environment that is fast paced and friendly. We believe in helping members of our team develop so that they can add to their skills and grow into bigger roles with the company.

• Supervise mailroom operations, including but not limited to mail, courier, fleet of photocopier machines, and records management.
• Responsible for office management including building management coordination, arrangements for office maintenance and repairs, rooms configuration/movement for events, meetings, etc
• Vendor management to ensure the work carried out by outsource provider is up to the standard. Provide regular feedback / guidance if necessary.

Requirements

• At least a "N"/"O" Level qualification or equivalent
• At least 3 years of experiences in office management / facilities management in large and established organization.
• Ability to work independently, problem solve and drive decision making in a rapidly expanding and fast paced environment.

Kindly forward your detailed resume in MS Word/ PDF format, stating full details of qualifications, experience, current and expected salaries.

(Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.)

155

• Posting receipts from customers, interest income and bank charges in accounting system
• Assisting in daily bank reconciliation and diligently following up to resolve any unreconciled items.
• Collaborating with relevant departments to investigate and resolve unreconciled bank receipts.
• Reviewing system-generated official receipts before dissemination to ensure accuracy.
• Preparing comprehensive statements of accounts for customers and generating monthly cash receipt reports.
• Creating and managing GIRO forms for various financial transactions.
• Assisting with any other tasks that the management deems necessary from time to time.

​​Requirements:

• LCCI / Diploma in Accounting
• Good communication skills
• Proficiency in Microsoft 365
• A team player who is analytical, independent, meticulous and resourceful

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence).

24-01

Job Description:

• Conceptualise innovative campaigns to promote awareness and adoption of Lasting Powers of Attorney
• Develop and implement campaign strategy, creatives, digital content and social media plans to engage key target audiences and nudge desirable behaviour (e.g. spark conversations online, garner wide reach and engagement across all channels and drive action/conversion).
• Manage and track campaign deliverables, budget and performance, working closely with creative and media buy agencies.
• Manage procurement of various services and vendors to support campaign
• Coordinate and follow up with inter-agency workgroup representatives to prepare meeting agenda, presentations, updates, minutes of meeting
• Support other marketing campaigns and PR work as needed to support organisation’s mission to support families as they journey through life

Requirements:

• Singaporean
• Degree
• At least 1 year of relevant experience in Marketing Communications and Graphic Design
• PR/ Media relations (preferred but not mandatory)

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

• Lead and execute key procurement strategy.
• Ensure end to end procurement processes & activities to meet the objectives of (i) proper governance, (ii) cost efficiencies and (iii) on time delivery of projects.
• Engage with legal team and users in contract negotiation to ensure timely formation and execution of contract and compliance to corporate governance.
• Validate purchase requirement and issue RFQ/RFP.
• Work closely with stakeholders to ensure purchase requisitions are attended on a timely basis and ensuring proper documentation and approvals.
• Sourcing and selection of suppliers to ensure cost competitiveness, timely project delivery and quality of work.
• Prepare procurement documents, cost analysis, and negotiate with suppliers
• Generate monthly report and trend analysis.
• Support negotiation and contracts closure with suppliers.
• Engage with legal and users in contract negotiation to ensure timely execution of contracts of the projects.
• Proficiency in identification of contract gaps/risk and mitigated approach in contract report.
• Ensure contract governance and compliance.
• Maintain contract documentation and timely contract.
• Ensure strict compliance for Procurement process and policy for sourcing and purchase decision.
• Ensure Fairness & transparency in decision makings.
• Early engagement with stakeholders to ensure purchase requisitions are attended on a timely basis.
• Maintain and update accredited suppliers’ information.
• Periodic supplier Governance meeting with suppliers.

Requirements

• Bachelor’s Degree in business administration or supply chain management with equivalent industry experience.
• Experience of more than 8 years in end-to-end procurement process, preferably in infrastructure industry.
• Strong communication & decision-making skills-ability to manage conflicting interest.
• Effective presentation writing to present procurement reports/presentations to address business
• needs of the intended audience.
• Conduct procurement activities in E-Procurement platform.
• Strong commercial, negotiation and analytical skill with ability to draw big picture.
• Ability to communicate and engage effectively with stakeholder and senior management.
• Experience in MS Office suite, SAP and Ariba.
• Team player given the need to interact with different business units.
• Ability to work independently under tight timelines.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: Ky

PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394
Chan Sau Wah Kenny | EA Reg No: R1106707

More jobs available www.persolkelly.com

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

1-month Completion Bonus

Monday to Thursday: 8.30 am to 6 pm

Friday: 8:30 am to 5:30 pm

Job Description:

• Manning Helpline in distress to call and seek help for employment-related or well-being issues.
• Adhere to the SOP for handling of calls to the helpline, i.e. triaging of cases, escalate calls to relevant departments/parties, follow-up on escalated cases.
• Update daily call logs, retrieve information when required and maintain stats related to calls /escalation.

Requirements:

• Only Singaporean
• Proficient in Microsoft Office

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang