Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

About the Role:

As a Data Manager, you will spearhead the data group dedicated to supporting the commercial teams for our Travel business. Your expertise will drive strategic insights, enhance data-driven decision-making, and optimize commercial performance. This role requires a blend of technical prowess, leadership, and a deep understanding of supply commercial optimization.

Responsibilities:

• Led a team of data analysts and engineers, ensuring they have the data repository, tools, resources, and training to deliver high-quality data analysis and reporting.
• Partner with commercial stakeholders (market managers, ) to understand their business needs and translate them into actionable data requests.
• Develop and implement a data strategy for the commercial team that is aligned with the overall company objectives.
• Design, build, and maintain data pipelines and dashboards to track key performance indicators (KPIs) and measure the effectiveness of commercial campaigns and treatments
• Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement in hotel and flight acquisition, conversion, and revenue.
• Communicate complex data insights in a clear, concise, and actionable way to both technical and non-technical audiences
• Stay up-to-date on the latest data science trends and technologies and implement them to improve data analysis capabilities.
• Foster a collaborative and data-driven culture within the commercial team.

Requirements (Education, Technical Skills, Relevant Experiences)

• Minimum 7+ years of experience in a data leadership role, preferably within the travel or supply chain industry.
• Proven experience in managing and mentoring data analysts.
• Strong understanding of data analysis methodologies, including SQL, statistics, and machine learning (a plus).
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Experience working with data pipelines and cloud platforms (e.g., GCP) (a plus).
• Excellent communication and presentation skills, with the ability to translate complex data insights into clear and actionable recommendations for non-technical audiences.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Strategic thinking and problem-solving skills.
• A passion for the travel industry and a deep understanding of online travel agent (OTA) business models (a plus).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Responsibilities

• Responsible for overseeing and coordinating the implementation of automation systems within an organization. This role requires a blend of technical expertise, project management skills, and a deep understanding of business processes.
• Responsible for leading and managing automation projects from initiation through completion. This role involves working closely with cross-functional teams to ensure that automation solutions are delivered on time, within scope, and within budget.
• Oversee the deployment of automation technologies, manage project risks, and ensure that all project milestones are achieved.

1. Project Planning and Management:Develop detailed project plans, including scope, timelines, resource allocation, and budgets.
   Define project objectives, deliverables, and success criteria.
   Coordinate and manage project activities to ensure timely and successful completion.
   
2. Stakeholder Communication:Act as the primary point of contact for all project-related communications.
   Provide regular updates on project progress, risks, and issues to stakeholders and senior management.
   Facilitate meetings and presentations to review project status and address any concerns.
   
3. Team Leadership:Lead and mentor project teams, including automation engineers, analysts, and other relevant personnel.
   Assign tasks, set expectations, and monitor team performance.
   Foster a collaborative and productive work environment.
   
4. Technical Oversight:Oversee the design, development, and implementation of automation solutions.
   Ensure that automation technologies align with organizational goals and standards.
   Collaborate with technical teams to troubleshoot and resolve technical issues.
   
5. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor project risks and implement contingency plans as needed.
   Ensure compliance with all relevant regulations and standards.
   
6. Budget and Resource Management:Develop and manage project budgets, including tracking expenses and ensuring cost control.
   Allocate resources effectively to meet project requirements.
   Ensure that projects are delivered within budget constraints.
   
7. Quality Assurance:Implement quality assurance processes to ensure that automation solutions meet established standards and requirements.
   Conduct post-implementation reviews to assess project success and identify areas for improvement.
   
8. Documentation and Reporting:Maintain comprehensive project documentation, including project plans, status reports, and technical specifications.
   Prepare and present reports on project performance, outcomes, and lessons learned.
   

Requirements

• Degree in Engineering, Computer Science, Business Administration, or a related field.
• Proven experience in project management, with a focus on automation or technology projects.
• Strong understanding of automation technologies, methodologies, and best practices.
• Proficiency in project management software and tools.
• Excellent organizational, leadership, and communication skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Relevant certifications (e.g., PMP, Six Sigma, or similar) are a plus.
• Benoi, Monday to Friday, 08:30 AM - 05:30 PM, Basic + mobile allowance + 2 times bonuses + 14 AL, perm role
• Job Reference: L3VR4X88

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

• Singapore Based (Penjuru Lane)
• Monday - Friday 8:30am – 5.30pm
• Salary: $5,500 - $6,500
• 5+ years of experience in transportation operations, logistics, or a similar role; Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking)
• Career Progression Opportunities

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Job Requirements

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Administrative manager

Job Description

• Payroll and CPF + IR filing.
• Government benefit claims.
• Internal Staff cash claims and documentation
• Quarterly GST filings and other taxation matters.
• Assist data entries, prepare and assist in day-to-day operation in accounting (Xero)
• Maintain proper documentation and ensure compliance of internal control/regional guideline
• Provide general office administrative and assisting HR and confidential tasks.
• Need to communicate with our HK, Malaysia offices.
• Detailed mind, tactful and good problem solving skills
• Proactive, well organized, high job commitment and passionate.
• Any other ad hoc duties as assigned by Management.

REQUIRMENTS:

• At least 3 years of relevant working experience
• Excellent communication and interpersonal skills
• Proficient in Excel, well-organized, independent and self-driven.
• Strong organizational skills with the ability to multi-task

We offer an attractive remuneration package, including 5-day work, 14 days annual leave, AWS to the right candidates. Interested parties please send full CV with expected salary to us.

STRICTLY no calls from AGENCY/RECRUITMENT FIRM.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

5 months maternity cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Incident Handler Manager

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading stable firm.

The Incident Handler Manager is a key role responsible for overseeing technology incidents that affect customers, ensuring quick resolutions and clear communication with key stakeholders. This position also involves conducting post-incident reviews within the problem management framework to identify root causes, gather insights, and implement corrective and preventive measures.

Key Responsibilities:

• Ensure prompt resolution of all incidents impacting customers.
• Work closely with support teams (L2/L3) to facilitate timely incident resolution.
• Escalate issues resulting from process breakdowns that may lead to delays or violations of Service Level Agreements (SLAs).
• Participate in regular incident review meetings to assess ongoing incidents and promote swift closure.
• Prepare and distribute periodic service reports for stakeholders.
• Analyze incident trends to identify and address recurring issues.
• Ensure that incidents are accurately documented following the Incident Management process.
• Monitor and report on key performance indicators (KPIs) related to Incident Management.
• Conduct post-incident reviews for significant incidents to capture lessons learned and ensure follow-up actions are completed.
• Lead root cause analysis sessions to identify underlying problems and develop preventive measures.
• Track follow-up actions to ensure timely resolution of problem tickets.
• Identify and log problem tickets based on thorough analysis.
• Maintain oversight of all known errors within the system.
• Monitor and report on KPIs related to problem management.

Requirements:

• Minimum 5 years of experience in incident and problem management in a large organization.
• Background in a regulated financial institution is highly advantageous.
• Understanding of the digital payments landscape is a plus.
• Strong functional and technical knowledge of cloud technology components.
• Familiarity with ServiceNow is beneficial.
• Basic knowledge of AWS technology is preferred.
• Excellent communication skills for articulating complex issues clearly.
• ITIL 4 certification is required

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Bunker Partner is an independent global trader of marine fuels and bulk commodities with in-depth knowledge of the shipping industry. Today, we have trading offices in Estonia, Cyprus, Singapore, UAE, Greece, Germany and Denmark. We have a great team of 80+ professionals worldwide.

The company has also been featured by the Financial Times among the fastest-growing companies in Europe five times and ranked #133 in the list of FT 1000 Europe’s Fastest-Growing Companies 2023.

THE ROLE

As a Business Development Manager, you will play a key role in identifying and pursuing new business opportunities within the bunker trading industry across the APAC region. You will work on both the purchasing and sales sides, establishing strong networks with suppliers and clients to enhance our market presence. This is a unique opportunity for someone who thrives in a fast-paced, dynamic environment and is passionate about contributing to a growing business.

JOB RESPONSIBILITIES

• Proactively identify new business opportunities within the APAC region in bunker trading (both purchasing and selling side).
• Build and maintain strong relationships with key stakeholders, including suppliers, clients, and partners.
• Conduct market research to understand industry trends, pricing, and competition, and develop strategies to expand market share.
• Negotiate and manage contracts, ensuring terms align with the company's goals and profitability.
• Collaborate with internal teams, including bunker trading, compliance, and credit risk, to ensure seamless delivery of services.
• Provide regular reports and updates on business development activities, targets, and market insights.
• Stay up to date with industry regulations and developments, ensuring the company remains compliant and competitive.

OUR FUTURE COLLEAGUE

• Proven experience in business development, ideally within the bunker trading or related maritime/fuel sectors.
• Strong knowledge of the APAC region, including key markets and business practices.
• Excellent communication and negotiation skills, with the ability to build long-term relationships.
• The ability to work independently, take initiative, and drive results in afast-paced environment.
• Strong analytical skills and the ability to think strategically.
• Fluent in Mandarin and English; additional language skills relevant to the APAC region are a plus.

WE OFFER

• Competitive remuneration package
• Personal growth and self-development in a stable and fast-growing international company
• Supportive and experienced team who works hard and likes having fun together
• Comfortable working environment and cozy office in Singapore

If you feel you belong to our team, please do not wait and apply here. Applications from other sources will not be accepted.

We will consider closing the job opening as soon as the ideal employee is found.

In case of any further questions, feel free to contact HR Manager Nelja Kornfeld ([email protected]).

The incumbent is to be responsible for a broad range of Operational HR services to meet employee-related business needs and to ensure that the HR Operations function is audit ready at all times.

This is a individual contributor role.

[Please note that the Company would be moving to Labrador Park soon]

Job Description

Manage the daily HR operations- Manage the delivery of pre-employment screening via the approved vendor ensuring that all new employees are effectively screened according to the HR Principles & Guidelines- Ensure that all HR operational processes e.g. onboarding, work pass administration, leave administration, benefits administration, performance management, offboarding are implemented in a timely manner- Ensure that payroll advice is submitted to the vendor accurately and timely, prepare payroll related documents such as headcount and payroll reporting, bonus provision- Responsible for income tax reporting such as preparing IR8A, appendices such as shares gain, car park, temp accommodation- Ensure the accuracy of the invoices for HR related services are raised and paid promptly- Conduct briefing session for new hires

Process Improvement- Continuously seeking to leverage Workday system by ensuring that PSS HR processes are automated wherever is possible- Working with the internal Workday HR team, consider creative solutions for the additional use of the system to deliver business outcomes- Streamline and automate HRMI reporting via Workday wherever is possible- Manage the processes to ensure data integrity in Workday

Vendor Management- Manage HR Operations' vendors in line with the prevailing Group vendor management policy

Business delivery and client management- Utilize feedback given by clients, employees and product providers to evaluate and improve employees' experience- Deliver operational experience and expertise to the formation of projects that contribute towards exceptional employee service, explore opportunities and identify negative threats

Ad Hoc duties/projects- Ad hoc projects assigned

Job Specifications·

University degree, preferably with an emphasis in a relevant HR discipline· HRIS and data analytics experience – Workday preferred· Contract and vendor management experience·

Project management skills (trainable if required)·

Experience of delivering process review and improvement·

Experience of managing and transforming Payroll Operations·

Displays the following soft competencies:

• Formal presentation
• Building strategic client relationships
• Planning and organizing
• Analysis/problem solving, influence collaboration
• Performance management and negotiation

KGI Securities (Singapore) Pte. Ltd. is seeking an experienced and dynamic Senior Product Manager to join our Wealth Management division. The ideal candidate will be responsible for managing a diverse product portfolio, supporting the sales team, and overseeing end-to-end product processes. This position offers an exciting opportunity to shape our product strategy and contribute significantly to our growth in the competitive wealth management sector.

Key Responsibilities:

1. Product Management:

• Manage a diverse portfolio of financial products within the Wealth Management division, including mutual funds, fixed income, and structured products.
• Develop and implement product strategies aligned with market trends and company objectives.
• Maintain and strengthen relationships with product providers, external fund houses, and other key counterparties.

2. Sales Support:

• Collaborate closely with the Wealth Management sales team to understand client needs.
• Provide product expertise and support to drive sales and revenue growth.
• Develop and deliver product training programs for the sales team.
• Design and implement product-specific sales tools and materials to support the sales team.

3. Product Onboarding:

• Oversee the end-to-end product onboarding process.
• Ensure compliance with regulatory requirements and internal policies.
• Identify opportunities to expand our product suite by sourcing and onboarding new third-party products based on market research and client feedback.

4. Product Due Diligence:

• Conduct thorough due diligence on all products before onboarding.
• Assess product risks, features, and suitability for target client segments.
• Develop and implement appropriate selling processes for each product type.
• Collaborate with compliance to ensure selling processes adhere to regulatory standards.
• Maintain up-to-date documentation on product due diligence processes and findings.

5. Product Advisory:

• Provide expert advice on product features, benefits, and risks to internal stakeholders and clients.
• Develop product-related content for marketing materials and client communications.
• Attend industry events, conduct market research, and maintain up-to-date knowledge of market trends and competitor offerings to inform product strategies and development.

Requirements:

• Bachelor's degree in Finance, Business Administration, or related field.
• Minimum 8-10 years of experience in product management within the financial services industry.
• Strong knowledge of wealth management products and services.
• Proven track record in product development, launch, and lifecycle management.
• Familiarity with regulatory requirements in the financial services industry.
• Strong analytical, leadership, and project management skills.
• Excellent communication and presentation skills.
• Ability to work effectively in a fast-paced, dynamic environment.

Overview:

Provide sales and administrative support to the institutional and intermediary business development teams.

Key Responsibilities:

• Assist in producing accurate and prompt department reports for internal stakeholders.
• Assist in producing initial draft of client portfolio reports.
• Liaise with internal stakeholders to obtain inputs for RFPs, reports and presentation materials for prospects.
• Prepare and update performance and factsheet pages for fund presentations on a monthly basis, including upcoming and adhoc client meetings.
• Assist in submission of documents for compliance and legal clearance.
• Monitor public tenders.
• Manage collateral and client database, assist in updating and maintaining the CRM database.
• Assist in KYC due diligence screening new and existing client accounts.
• Coordinate and set up internal meetings for the team.
• Coordinate and confirm on travel arrangements and appointments.
• Coordinate and support on logistic for client events and projects.

Knowledge and Skills

• Strong written and oral communication skills in English.
• Strong Microsoft Excel, PowerPoint, Mail merge skills. Knowledge of VBA or use of Excel Pivot tables is a plus.
• High sense of responsibility and attentive to detail.
• Must be self reliant, resourceful and proactive, at the same time a team player who is able to operate credibly and leverage the firm’s resources and global infrastructure.
• Highly motivated individual with a commitment to excellence.

Experience and Qualification

• Polytechnic Diploma in related field (Economics, Finance, Accounting)
• More than 5 years’ experience as a team assistant, administrative or client servicing support role.

This position is for 12 months contract period.

• Course Organization and Implementation (Key contact point):
  Assist course organizers in preparation of course proposals for Centre Director’s approval
  Assist as CHPT liaison with invited speakers and course trainers regarding course details, speaker logistics and social arrangements (where applicable)
  Assist course organizers to plan and execute course organization, including, but not limited to Publicity; registration; Management of queries;Course logistics (venue, refreshments, course materials, course certificates, AV requirements, etc.) and Management of course feedback & 3-month post-course feedback
• Develop, implement and adhere to course planning and implementation timelines
• Achieve minimum course attendance and full cost recovery for each course organized
• General administration and day to day support:
  Provide timely and regular updates to Centre Director (collation of data, slides preparation) on centre’s progress
  Prepare end of course reports to update course organizer and Centre Director which includes, but not limited to, the following: Participants’ profiles/Analysis of course feedback/Learning points AND Recommendations

• Submit end of course reports within 1 month after each course run

Requirements:

• Education: Min. A Level / Higher Nitec / Diploma.
• Good with Excel and other MS Office applications
• Working Location: Kent Ridge & Alexandra
• Working Hour: Mon to Thur: 8.30am to 6pm and Fri: 8.30pm to 5.30pm
• The salary range will be up to $2400 depending on the working experience.
• Able to contract 6 months contract - to cover maternity

Job ID: L8RR3Y5V

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705
• EA Licence Number: 02C4944
• EA Registration Number: R1108448
• EA Personnel: Tan Lili Gesse

Position: Beauty Advisor/ Retail Sales (Korean Products)

• Working Days: 5 days
• Working hours: 44hrs (Rotate Shift) Operation hours 10am – 10pm
• Location: Orchard
• Salary: $2500 - $3500 (depend on experience)

Responsibilities:

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers.
• Handle daily customer queries & feedbacks with prompt and fitting solutions
• Review and handle returns and exchanges in compliance with company policy
• Contribute creative ideas to build / develop strong regular clientele

Operations

• Support daily business operations of the retail store. (eg: cashiering function, house-keeping)
• Ensure store presentation is consistent with brand image
• Assist in sales plans execution & participation in conjunction of marketing events & promotions.

Inventory replenishment

• Assist in visual merchandising whenever new stocks arrive, to provide optimal shopping experience for the brand
• Work closely with the Store Manager & Assistant Store Manager to achieve KPI(s) and for any other store related matters
• Operates POS cash register & handles various payment mode with accuracy
• Communicates feedback gathered through in-store activities to supervisors

Other duties

• Perform any other ad hoc duties that may be assigned from time to time (eg: Stocktake exercises)

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position – Warehouse Assistant

• Working Day: 5.5Days (9am-6pm ; 9am-2pm)
• Location: Tuas Crescent
• Salary: $2,200 - $2,500 + OT + AWS

Requirement:

• At least 1 year’s relevant experience
• Required to carry heavy load of up to 20kg

Job Responsibility:

• Monitor, receiving, storing, packing/unpacking, loading/unloading of goods/stock/tools.
• Arrangement and store packaging products/ stock items in the proper allocated location.
• To conduct inventory count and to verify stock discrepancies.
• Maintain cleanliness / good housekeeping in store.
• Any other ad-hoc duties when required.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment solutions through its dollarDEX and Navigator platforms. The mobile-first Singlife Account – with a Singlife Debit Card – allows customers to save, spend, earn and be insured all in one app.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Responsibilities:

· Leading a team of testers and be responsible for the quality of their work

· Seeks to continuously improve test processes (Root Cause Analysis, Correction and Preventions)

· Implement critical knowledge transfer and communication processes with all teams

· Test Management – Ensure effective and efficient application of test processes and tools using techniques such as White box, Grey Box, Black box, Test-to-Pass, Test-to-Fail and automation

· Responsible for management and coordination of all testing activities on assigned projects including definition of testing approach, test effort estimation, progress and status reporting, training and education on QA processes and tools

· Providing continuous review and recommendations for improvement of processes related to status reporting/dash-boarding and QA

· Coaches and supports team – Knowledge Transfer

· Define project requirements and deliverables based on scope

· Plan coverage projects from initiation through closing states

· Create test coverage documentation, test execution plans, and metrics reports

· Tracking Quality Assurance metrics (e.g. defect density, open defect count)

· Participating in daily stand-up meetings, sprint planning, and sprint retrospectives

· Coordinating with other teams to ensure timely delivery of quality software products

· Ensure compliance with all applicable laws and regulations relating to the above functional activities.

· Plan, monitor and control all testing activities and tasks.

· Automation of the testing process in-sprint Test Automation

· Responsible for analysis, design, test scripts and test suites

· Responsible for timely delivery of different testing automation milestones

· Identify and mitigate the Risk and Issue Management

· Coordinate interfacing systems and teams for integration test activities.

· Manage nonfunctional testing end to end

Experience

· 7-10 years of experience in leading quality assurance for Insurance Domain with 3-4 years hands on experience on Life 400 application testing

· 5 +years hands on experience delivering quality test automation solutions for Applications,

· Mobile (Appium, Microservices, Web (Selenium) and End to End in the field of financial applications testing

· Work in conjunction with the Application Lead to Ensure Software QA practices related to Design Review and Code Reviews are being performed.

· Experience in design and development of the System and Integration Test plans.

· Experience developing test deliverables like test plans, test cases, test data, traceability matrix.

· Ensure that defects are correctly captured, reviewed, prioritized, and triaged and that Break-Fix resources are assigned to resolve defects.

· Experience in working with multi browser and multi devices automation with complex applications

· Expertise in automation of mainframe-based application like AS400

· Experience working in Agile Scrum environments.

· Experience automating through the UI, API and web services from scratch

· Hands on development of automated test scripts

· Should have experience in implementing BDD approach.

· Experience in framework integrate with CI-CD Pipeline with help of DevOps

· Should have experience in Device farm

· Experience in testing, automation, performance and load and security testing.

· Experience of using and implementing a variety of test tools, including tools for test management/planning, defect tracking e.g. Tools JIRA, Confluence,

Education

· Academic: Master’s degree (preferred in computers)

· Professional Certification(s):ISTQ and Automation Tool certificate(preferred)

Position Title: Assistant Outlet Manager

Location : Island Wide

Working Days : 44hrs per week including weekend and PH

Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Outlet Manager/

* Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within the transfer pricing team, they are now seeking to hire a driven and tenacious individual as part of their growing transfer pricing team.

Responsibilities:

Transfer Pricing Strategy Development:

• Design and implement transfer pricing strategies tailored to clients' business models and global tax positions.
• Lead the preparation of transfer pricing documentation, including master files, local files, and Country-by-Country reports (CbC).
• Advise clients on the tax implications of cross-border transactions and ensure compliance with local and international transfer pricing laws (OECD guidelines, BEPS).

Compliance & Reporting:

• Manage and oversee the transfer pricing compliance process for a portfolio of clients, ensuring accuracy and timeliness.
• Work closely with the tax and audit teams to ensure that all transfer pricing policies comply with legal requirements and are accurately reflected in financial statements.
• Lead engagements with tax authorities during audits or inquiries on transfer pricing matters.

Risk Management:

• Evaluate potential transfer pricing risks and opportunities in clients' existing structures.
• Provide strategic advice on managing risks and ensure that appropriate documentation is in place to support the company’s transfer pricing policies in the event of a tax audit.

Client Advisory:

• Serve as the primary point of contact for clients on transfer pricing matters, including managing client relationships and handling technical queries.
• Provide expert advice on intercompany pricing for goods, services, intellectual property, and financing transactions.

Research and Analysis:

• Perform detailed industry and company-specific analyses to understand the functions, risks, and assets involved in related party transactions.
• Keep up to date with changes in transfer pricing regulations and global tax issues, advising clients on their impact.

Team Leadership & Development:

• Lead, mentor, and develop junior staff within the transfer pricing team.
• Ensure effective project management across multiple engagements to meet deadlines.

Cross-Departmental Collaboration:

• Collaborate with other tax and audit departments to integrate transfer pricing solutions with broader tax planning and compliance services.
• Work closely with international offices for cross-border projects and coordinate global transfer pricing requirements.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Economics, Finance, Law, or a related field.
• A relevant professional qualification (e.g., CPA, CA, CFA, or similar) is advantageous.
• 1-3 years of experience in transfer pricing, preferably in a Big 4 or mid-tier audit for Associate and 2-5 years of experience for Senior Associate.
• 7 - 10 years of experience in transfer pricing, preferably in a Big 4 or mid-tier audit firm for Managers and above.
• Strong knowledge of international transfer pricing regulations and OECD guidelines, with a focus on BEPS.
• Experience with transfer pricing documentation, planning, and compliance for large multinational companies.
• Proven leadership skills with the ability to manage teams and projects.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple engagements and meet deadlines in a fast-paced environment.
• Proficiency with tax software and tools.

Job Description & Requirements

Responsibilities

· Ensure adherence to professional standards and regulatory requirements

· Design and implement quality management policies and procedures

· Evaluate system of quality management control through firm-level and engagement-level reviews and document defects and / or recommendations for improvement

· Participate in technical projects and consultations

· Direct use and provide training on the firm-tailored auditing tool

· Train personnel about professional standards and regulatory requirements

Requirements

· Degree in Accountancy or related discipline with professional qualification

· 7 - 10 years of relevant experience in public accounting firm or equivalent

· Excellent understanding of accounting, auditing and regulatory requirements

· Strong interest and passion in professional standards and quality management

· Good project and people management and communication skills

We offer a competitive salary & benefits package, a professional and conducive work environment that supports your development and goals. Please include information such as last drawn and expected salary, reason for leaving and notice period.

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their corporate tax team, they are now seeking to hire a driven and tenacious individual as their Corporate Tax Manager or Senior Corporate Tax Manager and be part of their team.

Responsibilities:

Corporate Tax Compliance:

• Oversee and manage the preparation and review of corporate tax returns for a portfolio of clients, ensuring accuracy and timeliness.
• Ensure compliance with corporate tax regulations, including the filing of tax returns, tax computations, and other tax-related documents.
• Monitor changes in tax laws and regulations, ensuring that clients are informed and their tax strategies are adjusted accordingly.

Tax Advisory & Planning:

• Provide proactive tax planning strategies to minimize tax liabilities and enhance tax efficiency for clients.
• Advise on the tax implications of mergers, acquisitions, restructurings, and other corporate transactions.
• Support clients in managing corporate tax risks, identifying opportunities for tax savings, and addressing tax challenges.

Client Relationship Management:

• Serve as the main point of contact for corporate clients on tax matters, managing day-to-day client interactions and ensuring a high level of service.
• Develop strong relationships with clients, understanding their business needs and offering tailored tax solutions.
• Lead client meetings, delivering complex tax information in a clear and practical manner.

Tax Audits & Dispute Resolution:

• Support clients during tax audits, including the preparation of documentation, managing communication with tax authorities, and addressing audit queries.
• Assist clients in handling tax disputes, providing technical support and negotiating settlements with tax authorities when necessary.

Cross-Functional Collaboration:

• Collaborate with other departments within the firm, such as audit and advisory, to deliver integrated solutions for clients.
• Work closely with the firm’s international tax teams to address cross-border tax issues and provide clients with global tax solutions.

Team Leadership & Development:

• Supervise, mentor, and train junior staff in the corporate tax team, ensuring their professional growth and development.
• Manage and allocate resources to ensure the successful delivery of client projects.
• Review work prepared by junior staff and ensured high-quality service delivery.

Research & Technical Analysis:

• Conduct research on complex tax issues and provide clients with technical advice based on the latest tax legislation and case law.
• Stay updated on tax developments, including local and international tax regulations, and share insights with clients and the team.

Qualifications & Skills:

• Degree in Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP
• Minimum of 7 years of experience in corporate tax, with experience in a mid-tier or Big 4 tax firm preferred.
• Must be familiar with Singapore Tax guidelines.
• Strong understanding of corporate tax laws, regulations, and tax accounting.
• Experience in providing tax advisory services, with a focus on strategic tax planning and risk management.
• Proven ability to manage multiple client engagements and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Strong leadership skills, with the ability to manage and develop junior team members.
• Proficiency in tax software and financial reporting tools is advantageous.

As the Assistant Atrium & Event Manager, your main responsibility is to create and execute strategies to maximize profits from atrium events. This includes managing budgets, forecasting revenue, and controlling costs. You'll engage suppliers, secure brand partnerships, and work with landlords to optimize event space. Key duties involve:

· Maximizing event profitability through effective planning and execution.

· Managing supplier relationships to ensure quality services at optimized costs.

· Growing brand partnerships to boost event revenue.

· Collaborating with landlords to align event goals with property objectives.

· Overseeing event planning from start to finish to ensure a great attendee experience.

· Using data analysis to improve event performance.

· Leading a team to ensure smooth event operations.

· Ensuring compliance with safety regulations and company policies.

Job Responsibilities

· A bachelor's degree in Event Management, Business Administration, or a related field. Additional certifications in event planning or management will be advantageous.

· At least 5 years of experience in event management, ideally with a focus on atrium or large-scale commercial events.

· Proven experience in managing supplier relationships, budgeting, and handling brand partnerships.

· Experience working with landlords or property management to optimize event spaces.

· Strong budget management skills, including revenue forecasting and cost control.

· Excellent communication and negotiation skills for engaging suppliers, brands, and landlords.

· Proficiency in data analysis to track event performance and make data-driven decisions.

· Team leadership experience, with the ability to mentor and manage a team.

· Problem-solving and decision-making skills to handle challenges during event execution.

· Attention to detail in ensuring compliance with safety regulations and policies.

Location : Tampines, WFH and Site

Salary Range : $4,900.00

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

BIM Manager
Salary: $4,800 - $8,000
Working day: Monday - Friday (8am - 5.45pm)
Office Location: Woodlands | Project Site discuss during interview

Duties & Responsibilities:

• Look into the company’s BIM Project Deployment Plan and develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring and workflow to meet the project.
• Work closely with project teams to provide solutions for BIM related technical issues. Assist project teams and design teams with BIM implementation
• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Set guidelines for internal and external model exchanges between project stakeholders and monitor its progress
• Attend client meetings & lead the decision-making process affecting the BIM deliverables
• Liaise and coordinate and other trades for cross-team support on BIM software
• Regularly meet with key project staff to update on progress. Document meeting minutes highlighting key action point. Ensure the issues highlighted are resolved, concluded and monitored for resolution provided by the design team.
• To oversee the BIM Coordination and daily management of BIM project data sets/workflows and project set up
• Collaborate with team and other relevant departments to ensure all drawings are in order as per design requirements.
• Any other duties deemed necessary and as assigned by the Senior Management.

Qualifications & Experience:

• Certificate in AutoCAD Autodesk & Revit MEP Autodesk advanced module.
• Higher NITEC / Diploma in Mechanical engineering or equivalent.
• Min 3 of experience in M&E drafting using AutoCAD, Revit and BIM preferably from Construction industry.
• Need to communicate with Internal staff including Site Construction Crew, Supervisors, Engineers, Managers and Client’s BIM representatives.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Responsibilities :

• Achieve Sales Goals: Work on increasing sales, profit, and market share for assigned product categories by staying on top of market trends and creating strategies to grow business and counter competition.
• Manage Inventory: Ensure the right products are available in the right amounts to meet customer needs, while reducing losses.
• Create Promotions: Develop exciting promotions that drive additional sales to the stores.
• Plan Store Layouts: Implement product placement strategies that encourage customer purchases and boost sales.
• Oversee Category Strategy: Ensure the execution of strategies for product categories and help develop store brands or private label products.
• Build Strong Partnerships: Maintain strong relationships with suppliers and stay informed on market trends and customer preferences.
• Adapt to Market Trends: Regularly review industry trends to keep the product mix appealing to target customers.
• Competitive Pricing: Develop pricing strategies that provide value to customers.
• Maximize Supplier Deals: Work closely with suppliers to get the best terms, discounts, and offers to improve sales and profitability.
• Category Performance Reporting: Create monthly reports to track the performance of assigned categories.
• Evaluate Promotions: Analyze promotions to ensure they are as profitable as possible.

Job Requirement :

• Diploma or Degree in business, marketing, or a related field.
• Work Experience: 4-6 years in a similar role, ideally in retail or FMCG (Fast-Moving Consumer Goods).
• Market Knowledge: Strong understanding of market trends.
• Excellent presentation and people skills.
• Energetic, creative, collaborative, and adaptable.
• Ability to analyze data (like AC Nielsen) to gain insights.
• Strong communication and negotiation abilities.
• Works well across teams and departments.
• Decision-maker who can adapt to changing conditions quickly.

Salary Range : $5,000.00 to S$6,000.00

Working location : Tampines, Office Hours

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Location: Tuas

Salary: $4000 - $5000 + Commission

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

This role is responsible for overseeing and driving the company's sales and marketing efforts to ensure consistent revenue growth and market leadership.

Responsibilities

Sales

• Customer Relationship Management: Build and maintain strong relationships with customers to foster long-term loyalty and repeat business.
• Sales Performance Analysis: Monitor sales performance, identify trends, and take corrective action as needed.
• Sales Forecasting: Prepare accurate sales forecasts to support business planning and resource allocation.
• New Business Development: Identify and pursue new business opportunities to expand the company's customer base and revenue streams.
• Internal Coordination: Ensure agreement with customers are executed by the team.

Marketing

• Market Research: Conduct market research to identify new business opportunities, analyze competitor activities, and understand customer needs.
• Marketing Strategy Development: Develop and execute comprehensive marketing strategies to increase brand awareness, generate leads, and drive customer engagement.
• Brand Management: Protect and enhance the company's brand image through consistent messaging and marketing initiatives.
• Digital Marketing: Leverage digital marketing channels (e.g., websites, social media, SEO) to reach target audiences and drive online sales.
• Event Management: Organize and participate in industry events, trade shows, and conferences to promote the company and its products.
• Other ad-hoc duties as and when assigned.

Requirement

• Relevant Experiences, preferably in the Heavy Equipment Industry
• Valid Class 3 License & Possess own vehicle

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

About the job

Are you excited about the latest international tax developments, keen to learn about BEPS 2.0, driven and possess a high growth mindset? If yes, we want you!

Our BEPS Pillar 2 core team is looking for Assistant Managers to join us in this strategic focus area.

You will be:

• providing technical advice to our key priority clients and driving their Pillar 2 implementation process
• leading workshops and seminars to provide Pillar 2 technical updates and training
• engaging with various consultation groups to provide Pillar 2 industry feedback and insights to tax authorities
• working on other international tax projects (non-Pillar 2) in close collaboration with our overseas offices

The ideal candidate should possess:

• at least 4 years of experience in the tax compliance/advisory
• great communication skills and the drive to provide excellent service to clients
• a keen interest in international tax trends, tax policy, and developments in the tax landscape
• willingness to invest time to read OECD publications

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

What you'll do:

As a Senior HR Manager focusing on Talent Management, you will play a pivotal role in shaping the future of our client's workforce. Your expertise will be crucial in developing robust strategies that align with business needs, fostering high performance across the organization. You will work closely with business leaders and the HR team to ensure programs meet organisation needs. Your responsibilities will also extend to providing HRBP support across various functional areas. This is an exciting opportunity for someone who thrives in a dynamic environment and is passionate about people development.

• Develop a comprehensive strategy and road-map for talent and development agenda aligned with business needs.
• Manage the annual global talent review process including talent identification and succession management.
• Analyse talent related data and develop strategies to engage and retain top talent.
• Implement employee recognition programs and career development opportunities.
• Evaluate and enhance performance management processes and systems to drive high performance across the organisation.
• Serve as an internal consultant on organisational development and talent solutions.
• Provide HRBP support covering functional areas: recruiting/staffing, compensation, benefits, on-boarding, data reporting, employee relations, policy implementation, and employment law compliance.

What you bring:

The ideal candidate for this Senior HR Manager role brings a wealth of experience in both Talent Management and HRBP roles. You are comfortable navigating Talent Management platforms such as SAP or Workday and have proven success in running strategic talent modules. Your ability to work effectively within an unstructured or decentralised model sets you apart. With your high emotional intelligence, you are adept at managing cross-cultural stakeholders and ensuring that the People Experience aligns with company core values. Your growth-oriented mindset will be key in this role.

• Degree holder with 5-8 years of experience in Talent Management or as a HRBP.
• Experience with Talent Management platforms (e.g., SAP/Workday).
• Proven track record in running strategic talent modules in Functional skills sets and career mapping frameworks.
• Comfortable working in an unstructured/ Decentralised type of model.
• Demonstrated track record in managing cross-cultural stakeholders.
• Ability to build relationships and ensure People Experience aligns with company core values.
• High level of emotional intelligence with a growth-oriented mindset.

What sets this company apart:

Our client is a leading player in the industry, known for their commitment to innovation and growth. They offer a dynamic work environment where your contributions are valued and recognised. With their focus on people development, they provide ample opportunities for career progression and personal growth. This is an exciting opportunity to join a company that truly values its employees and provides a supportive and inclusive workplace.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1110670 Dutta Sunil John

Release Operations and Change Manager

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Our Client is a leading stable firm.

Position Summary

The Release Operations and Change Manager is essential in enhancing ITIL processes within the Platform Technology division. This role focuses on overseeing the evaluation and approval of technology changes, ensuring compliance with established change management protocols. The manager will lead change approval sessions, monitor progress, secure necessary approvals, and ensure timely closure of all changes.

Key Responsibilities

• Organize and lead change approval meetings with technical teams and management.
• Develop and execute effective change management strategies and plans.
• Guide cross-functional teams to achieve change objectives successfully.
• Prepare comprehensive reports for senior stakeholders, detailing approved changes and their associated risk profiles.
• Track change progress, proactively identifying and mitigating potential risks.
• Collaborate with project managers to seamlessly integrate change management into project planning.
• Foster a culture of resilience and continuous improvement with a focus on risk management.
• Analyze trends related to the impacts and outcomes of changes.
• Review incidents to ensure accurate documentation in line with the Incident Management process.
• Monitor and report on key performance indicators (KPIs) related to Change Management.
• Conduct post-implementation reviews for changes that did not succeed or led to incidents.

Release Management:

• Design and implement effective strategies, processes, and procedures for release management.
• Oversee all aspects of release activities, including scheduling, resource allocation, and stakeholder communication.
• Work closely with development teams to clarify release requirements and dependencies.
• Ensure compliance with software release management policies while maintaining proper role segregation.
• Collaborate with QA teams to ensure thorough testing and adherence to quality assurance standards.
• Coordinate with operations, technology, and external partners for smooth deployment and rollback planning.
• Identify and address risks, issues, and conflicts related to releases.
• Communicate release plans, status updates, and changes to all relevant stakeholders.
• Ensure compliance with organizational policies, procedures, and industry regulations.
• Continuously refine release management processes and practices to enhance efficiency.
• Prepare detailed reports for senior stakeholders on release activities and associated risks.
• Work alongside project managers to effectively integrate release management into project plans.
• Cultivate a culture of resilience and ongoing improvement with a focus on risk awareness.
• Analyze trends in release activities to identify areas for enhancement.
• Monitor and report on all KPIs related to Release Management.
• Collaborate with technical teams to conduct post-implementation reviews for unsuccessful changes and rollbacks.

Requirements

• 5-10 years of experience in change management within a large organization.
• Experience in a regulated financial institution is a strong advantage.
• Knowledge of the payments landscape is beneficial.
• Comprehensive understanding of software development life cycles (SDLCs) and release management methodologies.
• Proficiency with release management tools, code repositories, and DevSecOps pipelines (e.g., JIRA, ServiceNow, AWS Code Pipeline, GitHub, BitBucket); experience with ServiceNow is a plus.
• ITIL 4 certification is required.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060