Key Responsibilities:

• Identify, develop, and manage relationships with key stakeholders for global and local vendors.
• Source, evaluate, and select vendors for container terminal and port marine services procurement via RFQs, ensuring cost efficiency and adherence to sustainability procurement guidelines.
• Conduct total cost analysis, monitor rebates, discounts, volume, and trend reporting, as well as budgeting.
• Analyze business performance to provide insightful data for effective decision-making.
• Monitor procurement KPIs for agency performance, collaborating with agencies to achieve and improve these KPIs.
• Engage with vendors and agencies to resolve issues and improve processes.
• Manage vendor agreements and liaise with internal teams (operations, marine insurance, legal, trade, network) for contract reviews.
• Actively participate in projects, including preparation of presentation materials.
• Identify cost anomalies and collaborate with stakeholders to optimize procurement costs.
• Develop and introduce dashboards for cost visualization to aid in decision-making.
• Perform other ad-hoc duties as assigned.

Requirements:

• Degree in Maritime Studies or equivalent.
• 3-5 years of relevant experience in a shipping line environment.
• Proficient in Microsoft Applications, with advanced Excel skills (Pivot Tables, VLOOKUP) and PowerPoint.
• Strong contract negotiation and vendor management skills.
• Experience in compliance and sustainability procurement.

Responsibilities:

• Involved in the preparation of food and beverages
• Ensure that kitchen utensils and equipment are in good condition to operate
• Responsible for maintenance of cleanliness of kitchen and any ad-hoc duties assigned
• Ensure compliance with all health and safety regulations in a kitchen area
• Ensure that food can be prepared in a timely manner
• Ability to work in a fast-paced environment
• Ensure freshness of food items and discard expired/ spoilt items
• Observe food stock levels and place orders when necessary

Requirements:

• No experience required as on-the-job training will be provided
• Pleasant disposition and well-groomed
• At least a Certificate in Food & Beverage service
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Loading and unloading cargoes from and to the containers
• General warehousing and housekeeping duties
• Responsible to complete the job process from Inbound to Outbound
• Ensure that the administration work that goes along with the processes are conducted in a proper manner
• Ensure proper records and for the stock/cargo kept in the warehouse
• Working together with Warehouse Coordinator to run the day to day operations
• Ad hoc work as and when may be assigned

Requirements:

• Be proactive towards clients and staff
• Possess high integrity and strong commitment
• A good team player and yet able to work independently
• Able to work on Saturdays for half day
• Working hours: Monday – Friday, 9am – 6pm, Saturday, 9.30am – 6pm
• Location: Toh Guan

Responsibilities:

• Assist the bakery team in the preparation of pastry
• Execute and maintain consistent recipes and presentation
• Follow proper handling and right temperature of food products
• Handle equipment in a safe and proper manner
• Maintain workstations are clean and tidy with proper hygiene
• Minimize the wastage and spoilage of ingredients
• Ensure proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements:

• At least 1 year of relevant experience
• No experience applicants are welcome to apply
• Willing to learn and have a strong passion for baking
• Able to work independently with minimum supervision
• Comfortable working in a fast-paced environment
• A valid food hygiene certificate will be an advantage

The Administrative Assistant provides vital support to ensure smooth and efficient office operations. This role involves handling a wide variety of administrative tasks, assisting with scheduling, managing communications, organizing office resources, and providing clerical support to various departments or managers. The ideal candidate should be highly organized, proactive, and possess strong communication skills.

Key Responsibilities:

1. Office Administration:
   • Perform general office duties, including answering phones, managing emails, and greeting visitors.
   • Organize and maintain office files, records, and databases.
   • Coordinate office supplies and ensure necessary inventory is stocked.
   • Ensure the office environment remains organized, clean, and well-maintained.
2. Communication and Correspondence:
   • Draft, proofread, and send emails, letters, and other correspondence on behalf of executives or the department.
   • Handle incoming inquiries via phone, email, and in-person, providing timely responses or redirecting as necessary.
   • Assist in creating reports, presentations, and documents as required.
3. Support to Management and Staff:
   • Provide administrative support to senior staff or managers, including task prioritization and project coordination.
   • Assist in data entry, report generation, and other clerical tasks.
   • Handle administrative aspects of HR, including scheduling interviews, assisting with onboarding, and maintaining employee records.
4. Customer and Client Support:
   • Act as the first point of contact for clients or visitors.
   • Provide general information about company services and direct visitors or callers to the appropriate person.
   • Maintain positive relationships with clients, vendors, and external stakeholders.
5. Event Planning and Coordination:
   • Assist in organizing company events, conferences, and meetings, including booking venues, coordinating logistics, and preparing materials.
   • Manage event registrations and communications.
6. Project Assistance:
   • Support ongoing projects by providing logistical, administrative, and organizational assistance.
   • Assist in tracking project timelines, deliverables, and progress.

Qualifications:

• Education: High school diploma or equivalent required; associate's or bachelor's degree in business administration, office management, or a related field is preferred.
• Experience in similar role will be an advantage

Key Competencies:

• Time Management: Effective in prioritizing tasks and managing multiple responsibilities.
• Adaptability: Ability to adjust to a variety of tasks and shifting priorities.
• Attention to Detail: Ensuring all tasks are completed with accuracy and precision.
• Communication: Strong ability to communicate clearly with internal teams, clients, and vendors.
• Professionalism: Representing the organization positively in all interactions.

Job Description

• Loading and sorting of packages at Central Kitchen / Tai Seng Office prior to delivery
• Assist event team to do packing in Central Kitchen / Tai Seng office for events
• Setup and Tear-down of events at different locations when needed
• Perform timely pickups and deliveries for the company-assigned areas
• Drive company vehicles for delivery and events operations
• Ability to lift and carry heavy items
• Maintain a high level of hygiene and cleanliness of delivery vehicle
• Perform any ad-hoc tasks as assigned by Company

Job Requirements

• Valid Class 3 Driving License, need to be familiar with Singapore routes
• Prefers have working experience in F&B
• Prefers to hold a recognized Basic food hygienic certification
• Outgoing personality and highly motivated and take initiative
• Able to work weekends and public holidays when event operation needed
• Unable to drive company vehicle back home; start and end your day at Tai Seng office (free motorbike parking is available)
• Primary task is Driver, Secondary is Support on Event Operation

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• Ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Job Description

• Loading and sorting of packages at Central Kitchen / Tai Seng Office prior to delivery
• Assist event team to do packing in Central Kitchen / Tai Seng office for events
• Setup and Tear-down of events at different locations when needed
• Perform timely pickups and deliveries for the company-assigned areas
• Drive company vehicles for delivery and events operations
• Ability to lift and carry heavy items
• Maintain a high level of hygiene and cleanliness of delivery vehicle
• Perform any ad-hoc tasks as assigned by Company

Job Requirements

• Valid Class 3 Driving License, need to be familiar with Singapore routes
• Prefers have working experience in F&B
• Prefers to hold a recognized Basic food hygienic certification
• Outgoing personality and highly motivated and take initiative
• Able to work weekends and public holidays when event operation needed
• Unable to drive company vehicle back home; start and end your day at Tai Seng office (free motorbike parking is available)
• Primary task is Driver, Secondary is Support on Event Operation

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Hiring: Warehouse Logistics Assistant

Location: Taiseng, Singapore

We are currently seeking a Warehouse Logistics Assistant to join our dynamic team! If you are responsible, hardworking, and enjoy hands-on work, this could be the perfect role for you.

Job Scope:

Tear down event equipment after each event (washing, cleaning, packing)

Pack event items in accordance with event requirements

Ensure all items are accounted for, organized, and ready for the next event

Maintain a clean and organized warehouse environment

Requirements:

Responsible and hardworking with a strong attention to detail

Able to work independently and as part of a team

Physically fit and capable of handling event equipment

Prior experience in a similar role is a plus but not required

Must commit to a minimum of 1 year

Work Details:

Location: Taiseng Office, Singapore

Working Hours: 44 hours per week (Monday to Friday)

Overtime: Overtime pay will be provided for extra hours worked

Monthly Salary: SGD 2,500 to SGD 2,700 (depending on experience)

Probation Period: 3 months

Staff Benefits:

Annual Bonus based on performance

Personal Accident Insurance coverage

If you're looking for a stable, hands-on role and thrive in a busy, fast-paced environment, we'd love to hear from you!

To apply, please send your resume to [email protected]

Job Description

• Loading and sorting of packages at Central Kitchen / Tai Seng Office prior to delivery
• Assist event team to do packing in Central Kitchen / Tai Seng office for events
• Setup and Tear-down of events at different locations when needed
• Perform timely pickups and deliveries for the company-assigned areas
• Drive company vehicles for delivery and events operations
• Ability to lift and carry heavy items
• Maintain a high level of hygiene and cleanliness of delivery vehicle
• Perform any ad-hoc tasks as assigned by Company

Job Requirements

• Valid Class 3 Driving License, need to be familiar with Singapore routes
• Prefers have working experience in F&B
• Prefers to hold a recognized Basic food hygienic certification
• Outgoing personality and highly motivated and take initiative
• Able to work weekends and public holidays when event operation needed
• Unable to drive company vehicle back home; start and end your day at Tai Seng office (free motorbike parking is available)
• Primary task is Driver, Secondary is Support on Event Operation

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Are you a recent graduate with a passion for organization and innovation? Do you have a background in human resources and are ready to kickstart your career? If so, we want you on our team!

**Key Responsibilities:**

- Assist in daily administrative tasks and office operations

- Support HR functions, including recruitment coordination, onboarding, and employee record management

- Organize and maintain files, documentation, and office supplies

- Coordinate meetings, appointments, and travel arrangements

- Support various projects and contribute innovative ideas to improve efficiency

- Assist in maintaining a clean and organized office environment

**Qualifications:**

- Director speaks Chinese, requires proficiency in both Chinese and English.

- Diploma in Human Resources, Business Administration, or a related field

- Recent graduates with strong organizational skills and innovative thinking are encouraged to apply

- Previous experience in a human resources role is a plus

- Excellent written and verbal communication skills,

- Proficiency in Microsoft Office Suite and familiarity with HR software

- Strong multitasking abilities and attention to detail

Are you a recent graduate with a passion for organization and innovation? Do you have a background in human resources and are ready to kickstart your career? If so, we want you on our team!

**Key Responsibilities:**

- Assist in daily administrative tasks and office operations

- Support HR functions, including recruitment coordination, onboarding, and employee record management

- Organize and maintain files, documentation, and office supplies

- Coordinate meetings, appointments, and travel arrangements

- Support various projects and contribute innovative ideas to improve efficiency

- Assist in maintaining a clean and organized office environment

**Qualifications:**

- Director speaks Chinese, requires proficiency in both Chinese and English.

- Diploma in Human Resources, Business Administration, or a related field

- Recent graduates with strong organizational skills and innovative thinking are encouraged to apply

- Previous experience in a human resources role is a plus

- Excellent written and verbal communication skills,

- Proficiency in Microsoft Office Suite and familiarity with HR software

- Strong multitasking abilities and attention to detai

Role:

Operations:

• Organize and oversee counter operations, including staff scheduling, performance monitoring, and attendance tracking.
• Handle performance issues and disciplinary matters for counter staff.
• Manage the handling of parcels related to client orders.
• Assist in sourcing external resources (e.g., boats, freelance crew) as needed.
• Perform counter duties during shifts when required.
• Support the operational needs of the fleet.

Teamwork:

• Assist with crewing matters.
• Train and mentor counter staff to ensure job proficiency and support their growth.
• Understudy the operations manager role for self-development.

Safety & Compliance:

• Ensure all procedures for handling client orders are followed, and that counter staff are aware of and comply with requirements.
• Assist in conducting investigations, particularly related to counter operations.

Customer Service:

• Ensure counter staff meet company expectations in delivering customer service standards to clients.

Miscellaneous:

• Support company projects as directed by the operations manager.
• Perform any other tasks assigned by the operations manager.

Requirements:

• Diploma or equivalent in maritime or logistics-related field.
• At least 2 years of experience in the harborcraft, maritime, or logistics sector.
• Experience in team management.
• Ability to work independently.
• Proficiency in spoken English.
• Strong team player.

Are you a recent graduate with a passion for organization and innovation? Do you have a background in human resources and are ready to kickstart your career? If so, we want you on our team!

**Key Responsibilities:**

- Assist in daily administrative tasks and office operations

- Support HR functions, including recruitment coordination, onboarding, and employee record management

- Organize and maintain files, documentation, and office supplies

- Coordinate meetings, appointments, and travel arrangements

- Support various projects and contribute innovative ideas to improve efficiency

- Assist in maintaining a clean and organized office environment

**Qualifications:**

- Director speaks Chinese, requires proficiency in both Chinese and English.

- Diploma in Human Resources, Business Administration, or a related field

- Recent graduates with strong organizational skills and innovative thinking are encouraged to apply

- Previous experience in a human resources role is a plus

- Excellent written and verbal communication skills,

- Proficiency in Microsoft Office Suite and familiarity with HR software

- Strong multitasking abilities and attention to detai

Job Description

-Pick and pack parcel

-Parcel drop off (walking distance)

-Stock counting & arrangement

-Organize warehouse

-No experience needed as training will be provided

Working Location

Kapo Factory (3 Minutes walking distance from Tai Seng MRT)

Working Hour

Monday - Friday 10.30am - 1.30pm (3 hours per day)

$8 per hour (monthly payout)

CPF

Singaporean / PR only

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree with relevant experience

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

Only shortlisted candidates will be contacted for further consideration

Job Scope:

• Provide administrative support to the teachers
• Administrative duties will generally include:

1. Preparation and verification of documents

2. Maintaining and updating of detention records and data

3. Compilation of statistics

4. Filing and typing

5. Supervising and monitoring of detention classes and monitoring of students on in-house suspension

6. Any other duties assigned by Head of Department (HOD) / Subject Head (SH) / Admin Managers (AM)

7. Provide support to Operations Manager (OM) and AMs during school holidays

• Support to OM and AM include

1. Customer facing tasks such as answering and directing phone calls

Working Arrangement:

Location: Barker Road

Working Hours:

Mondays to Thursdays: 7.00am to 4:15 pm, inclusive of 45 mins lunch break

Fridays: 7.00am to 3:45pm, inclusive of 45 mins lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

Contract Duration: 1 Jan 2025 to 31 Dec 2025

Salary: $1980/Month

Job Requirements:

• GCE 'N' Level Certificate or equivalent and above

• Good interpersonal, communication, analytical and negotiation skills

• Ability to multitask, work both independently and as a team

• Candidates must have at least 2 years of relevant working experience

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

1. To assist the teachers in preparation of teaching and learning resources and maintenance of equipment to support students’ learning, on a daily basis work (e.g.prepare/ verify/ manage information/ documents, scan/ fax/ photocopy/ laminate documents).

2. To record the usage of science labs, resources and activities to be completed;

3. To assist teachers in maintaining and conducting inventory check on equipment and organize their store termly (e.g. in Science and PAM departments);

4. To report faulty equipment and depleting materials and resources for timely replacement to the relevant departments

5. To assist in ensuring safety checks and procedures e.g. for all lab users

Contract Duration: 1 Jan 2025 - 30 Nov 2025

Working Hours:

• Mondays to Fridays: 7:30am to 2.00pm

• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Serangoon

Salary: $1800/Month

Job Requirements:

1. GCE “O” level certification

2. Proficient in word-processing and spreadsheet software, eg Microsoft Word and Excel;

3. A team-player who is organized, meticulous and with the ability to multi-task;

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

a) Perform customer facing tasks such as answering and directing phone calls, providing information and services and attending to walk- in enquries/ requests from students, visitors, parents and suppliers in the General Office (this include going to the classrooms to bring the pupils down to the General Office or vice versa);

b) Manage lost and found items;

c) Managing sickbay records and taking care of medically unwell students, providing basic first aid to injured students, liaising with students and their parents/guardians;

d) Manage delivery of items (such as label the items, updating records, bring the delivery man to the storage place, follow up with items e.g. delivery orders);

e) Perform simple administrative and office work (e.g. prepare/verify information/documents, scanning/ faxing/ photocopy/ laminiating documents, managing records); and

f) Assist teachers in prepare teaching materials.

Contract Duration: 1 Jan 2025 - 30 Nov 2025

Working Hours:

• Mondays to Thursdays: 7:30am to 4:30pm

• Fridays: 7:30am to 4:00pm

• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Serangoon

Salary: $2600/Month

Job Requirements:

a) One (1) year relevant working experience in administration;

b) Possess the willingness to provide good customer service and to attend to the unwell/ injured children

c) A team player who is organized and able to multi-task.

EA License No.: 96C4864

Reg. No.: R22110485

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work