Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management preferred.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Lab Officer/ Research Engineer

Job Description:

Be part of an exciting FAB Operations Team working on cutting-edge advanced packaging process technologies.
This position is based in Singapore.

Responsibilities:

• Operate multiple type of semiconductor equipment in cleanroom environment.
• Ability to use computer-based programs and applications to perform daily work/duties.
• Operate equipment based on the required process specifications (e.g. procedures, change notifications, etc.).
• Participate actively and be responsible in assigned on-the-job assignments and other required trainings when requested.
• Provide machine operations coverage and backup supports when necessary.
• Adequate understanding of the Equipment in-charge, monitor performance, timely communication with Engineers-in-charge to perform equipment errors recovery promptly when necessary.
• Demonstrate excellent teamwork to promptly execute process sequences and data collections if required.
• Always follow safety protocols & rules in the Clean Room.
• Ensure 6S in the work environment and promptly report hazards/ suspicious/ abnormal activities or personnel if any identified.
• Address potential areas for improvements such as wafers processing cycle time, Equipment utilization, Safety/ Compliances, and cost savings.

Experience:

• Diploma in MicroElectronics/Electrical/Mechanical/Chemical Engineering.
• Basic understanding on semiconductor process is preferred.
• 1-3 years of experience in semiconductor processes (Diffusion, Wet Clean, CMP, ECP, Litho, Etch, CVD, PVD, etc.) will be added advantages.
• Must be a self-starter, dependable and highly motivated

The Audit Team

Our audit team supports businesses in this important compliance measure that builds transparency and a complete picture of your financial position and regulatory obligations. Using a single audit approach and methodology across all Grant Thornton firms, our team brings consistent, high quality audit services to companies across the globe.

The audit team’s flat hierarchy and culture of teamwork brings about an openness where team members of any level can raise their ideas and concerns to leaders and career coaches. As our clients are companies that span across a vast range of industries, our team members gain valuable exposure to industries that they are interested in.

In addition to career coaching, the firm encourages our people to learn continually and pursue their professional qualifications. Through sponsored tuition fees, study leave, and the support of colleagues, our people are able to take the next step in a fulfilling career.

Responsibilities

• Collaborating with audit team members and members from other departments for complex/specific accounting and auditing matters
• Facilitating cross-border engagements and group audits with group/component audit teams and/or Grant Thornton network teams, specifically focusing on the India corridor
• Managing and delivery of assurance engagements according to Grant Thornton audit methodology for multinational organisations of various sizes
• Identifying and developing new business growth opportunities with existing clients
• Training and coaching audit team members by conducting timely performance review and providing feedback to them

Qualifications and skills

• At least 6 years of experience in statutory audits
• Experience with variety of audit related projects, such as internal audit, compliance, and/or corporate finance experience, is a plus
• Experience leading international/cross-border engagements in current role
• Progressive audit experience in Big 4 or mid-tier accounting firm in India would be an advantage
• Required degree in Accounting or Finance and completed qualification for one of the following: Singapore CA, ACA, ACCA, CA Australia, CPA Australia, ICAEW, US CPA, or equivalent
• Strong technical accounting skills with proficiency in SFRS and SSA or IFRS and ISA. US GAAP and/or SOX 404 knowledge will be advantageous

Archel Advisory is a leading insurance agency specializing in providing comprehensive financial planning services. Our commitment to excellence and client-centric approach positions us as a trusted partner in navigating insurance and financial planning needs.

Job Summary:
We are seeking a dynamic and proactive Recruitment Officer to join our team. The ideal candidate will be responsible for managing the full recruitment cycle, from sourcing candidates to onboarding new hires. This role requires a strong understanding of the insurance and financial planning sector, along with the ability to attract top talent to support our growing organization.

Key Responsibilities:

• Talent Acquisition:Develop and implement effective recruitment strategies to attract qualified candidates for various roles within the organization.
  Utilize multiple channels for sourcing candidates, including job boards, social media, networking events, and recruitment agencies.
  
• Screening and Interviewing:Review resumes and applications to shortlist candidates for interviews.
  Conduct interviews, assess candidates' qualifications, and provide recommendations to hiring managers.
  
• Onboarding and Orientation:Coordinate and facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.
  Prepare and maintain onboarding materials and documentation.
  
• Employer Branding:Collaborate with the marketing team to enhance the company’s employer brand and promote job openings.
  Participate in career fairs and recruitment events to showcase the organization and its culture.
  
• Reporting and Analytics:Track recruitment metrics to evaluate the effectiveness of recruitment strategies.
  Provide regular updates and reports to management regarding recruitment activities and progress.
  

Qualifications:

• Diploma in Human Resources, Business Administration, or a related field.
• Proven experience in recruitment, preferably within the insurance or financial services industry.
• Strong understanding of recruitment processes and best practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in using recruitment software and tools.

Why Join Us?

• Be part of a dynamic and growing team within the insurance and financial planning sector.
• Opportunity for professional development and career advancement.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 265,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

The successful candidate will have the following responsibilities:

• Working in teams to acquire an in-depth understanding of our client’s business;
• Carrying out the audit based on audit planning, prepare appropriate audit work papers;
• Understanding the relationships between objectives of the audit sections, the need for the sufficiency of audit evidence, and presentation of the conclusions

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA Australia or equivalent
• Brings along 1 - 3 years of experience in handling a portfolio of listed clients
• A good understanding of pertinent business and risk management issues and familiarity with the relevant regulatory and reporting standards
• Good working knowledge of IFRS, US GAAP and SOX-404
• Experience in handling IPO engagements is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

The successful candidate will be responsible for performing external and internal audit, assurance and tax compliance work for a portfolio of clients and oversee other ad-hoc projects as assigned.

Job Description

• Perform assurance engagement in compliance with professional standards
• Advise client on tax compliance matters
• Harness technology to gather and analyse data
• Proactively interact with clients' key management personnel to gather information, resolve issues and make recommendations for business and process improvements

Requirements and Qualifications

The successful candidate will possess these attributes:

• Dependability, integrity and trustworthiness
• Highly motivated self-starter
• Ability to complete assignments within time constraints and deadlines
• Ability to thrive in a dynamic team environment and multi-task
• Good interpersonal, oral and written communication skills
• Professionalism with dedication to superior client services and attention to detail

The successful candidate will possess these qualifications:

• Minimum of Diploma in Accountancy and working towards degree in Accountancy or related field or pursuing ACCA qualifications.
• Those interested in acquiring compliance skills are encouraged to apply
• Fresh graduate with team spirited work attitude are welcome to apply

Please submit full resume with detailed qualifications, scanned copies of academic transcripts and certificate, testimonials, two (2) references, experience, current and expected salary and contact details to:

Rohan ∙ Mah & Partners LLP

Chartered Accountants, Singapore
7 Temasek Boulevard #37-01 Suntec Tower One
Singapore 038987

Email:

[email protected]

[email protected]

All applications will be treated with strict confidence.

Only shortlisted candidates will be notified.

Risk management and internal controls have evolved along with business model changes, economic and regulatory developments. As partners to our clients, we assist in providing value-added recommendations to the delicate balancing act of managing growth expectations, multi-faceted business risks and compliance requirements.

We invite highly motivated professionals with relevant experience to join our team as Associates and/or Senior Associates. You will play an integral role as a key member of our Risk Advisory team providing risk advisory and internal controls review to clients.

This role offers a fantastic opportunity for experienced and aspiring auditors to work with our diverse team across various risk advisory services provided for our private sector and public sector clients. Successful candidates can look forward to participating in various projects such as internal controls review, forensic accounting, enterprise risk management, personal data protection act(PDPA) compliance, initial public offering(IPO) controls review and compliance management.

Responsibilities:

• Participate in different engagements across various organisations
• Assess the adequacy and effectiveness of internal controls through conducting process walkthroughs and documentation testing
• Perform compliance reviews related to regulatory requirements, guidelines and/or established policies
• Combine data analytics with analytical skills and critical thinking to pinpoint issues and ability to deep dive to find the ultimate root cause(s)
• Conduct risk discussions and assessments of risk profile and highlight key risks for reporting
• Preparation of project deliverables such as plans, working papers and reports
• Participate in introductory and closing meetings with clients
• Senior Associates can look forward to developing their leadership skills through review and supervising an engagement team as well as client management skills

What we are looking for:

• Minimum 1 year experience for Associates in operational, ISO, compliance, risk management or financial reviews/audits.
• Strong interpersonal and communication skills
• Possess good writing and analytical skills
• Adept at use of Excel, MS Word and MS Powerpoint
• Able to travel on overseas work assignments (post-COVID)
• Keen interest and initiative to learn, self-driven and a team player
• Bachelor’s Degree in Accountancy and certifications such as CA, ACCA,CPA; CIA qualification will be an added advantage

• Position: Customer Service Officer (Sales coordinator)
• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

Salary: S$2980

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

• To support operations during critical incidents for cases managed by community agencies
• To assist senior officers in consultation and casework support for the community agencies
• Support the planning and execution of training and events for community partners
• Provide administrative support to monitor and support referral processes
• Provide administrative support for meetings and discussions
• Provide support in monitoring training needs to enhance the capabilities of community partners
• Provide data analysis support for process and outcome indicators
• Any other related work as assigned by supervisor.

Job Requirements:

• Degree in social service-related field
• Must have an interest in doing direct social work.
• Able to work independently, as well as a team
• Able to communicate well with internal and external stakeholders
• Meticulous and experience in using MS suite.
• Have positive working attitude and willingness to learn

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/5661

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

The Company

Our esteemed client seeks an accomplished Global Internal Audit Director to lead their operational audit function with strategic vision and a focus on excellence. This pivotal role ensures optimal resource utilization, adherence to regulatory and policy standards, and alignment of operational processes with the company’s broader business goals. The Director will design and implement a global, risk-based audit plan, manage complex projects, and collaborate closely with senior management to provide actionable insights that drive continuous improvement and operational efficiency. With a commitment to developing audit talent, this position offers significant growth opportunities, global exposure, and a chance to contribute to the company’s strategic goals through innovation and process optimization. Up to 30% international travel is required.

The Role

The Director will strategically plan, prioritize, and manage multiple global audit and advisory projects, delivering independent assurance, advice, and insight on critical business matters. This role includes leading annual risk assessments and crafting a comprehensive, risk-based audit plan that anticipates emerging challenges. Overseeing a team of auditors, the Director will design and implement audit programs, conduct process interviews, document key operational controls, and provide actionable recommendations by integrating financial and operational data. Reporting results effectively to management, they will also foster talent within the audit function, preparing future leaders for the organization. Collaboration with divisional and functional leaders is key, working transparently to devise practical solutions to audit issues. This role champions efficiency through automation and digital transformation initiatives, scaling the audit function to meet organizational growth. Additionally, the Director will advocate for internal controls, sharing best practices to continuously improve and add value across the organization.

Your Profile

The ideal candidate holds a Bachelor’s degree in Accounting, Finance, or a related field, with at least 15 years of relevant experience, including 5 years in a leadership role. Someone who thrives in dynamic, fast-paced environment, demonstrating flexibility and resilience under pressure. With strong executive presence, this candidate must excel in communication and presentations, engaging effectively with senior management in a matrixed structure. A driven self-starter, independent thinker, and quick learner, combining analytical acumen with a proactive mindset, a strong sense of ownership, and a natural curiosity for continuous learning and improvement are vital traits to succeed in this role.

Apply Today

Please send your resume, in WORD format only and quote reference number SN09180720, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Nursuriani Binte Norahim EA Registration No: R1109288

Compliance Officer

About The Company

Sing Investments & Finance Limited has more than 50 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore's trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

We are looking for an experienced AML officer to join the AML team to support the company’s client on-boarding and ongoing monitoring activities and to ensure alignment with the company’s standards, policies and procedures and regulatory requirements.

Responsibilities:

• Assist with timely client on-boarding and ongoing reviews and monitoring. This includes the review of the documentation requirement and completion during the client lifecycle.
• Provide support and guidance to first line of defence on the documentation requirement for individual and non-individual clients.
• Provide advisory on AML CFT related matters and red flags identified by staff of the company.
• Ensure adverse news hits and increased risk factors have been appropriately identified and escalated in accordance to company’s procedures and regulatory requirements.
• Ensure batch name screening alerts are review, assess, resolve and escalate for approval on timely basis.
• Complete transaction monitoring reviews on a timely basis.
• Perform assurance testing and monitoring to assess the effectiveness of keycontrols designed to address compliance and control issues and management escalation and reporting.
• Prepare regular updates/reports to senior management.
• Administer requests from internal and external regulators and internal stakeholder with respect to audit review and regulatory inspection.
• Perform gap analysis when there are changes in regulatory circulars, guidelines and notices.
• Participate in remediation, assignments and projects as and when required or assigned by Department Head.

Requirements:

• Tertiary education with at least 2 to 5 years’ experience in a compliance role, preferably in a financial institution.
• Hands-on working familiarity with AML CFT related matters especially with the implementation and operationalization of regulations, rules, policies and processes related to AML/CFT.
• A team player with demonstrated ability to manage multiple demands and priorities.
• Articulate and assertive with good interpersonal, analytical and writing skills.
• Good judgment, problem solving skills and be results/task oriented to ensure sound implementation of controls, compliance processes and procedures.
• High personal standards of integrity, ethics and commitment to fulfilling the objectives of the position.

Only shortlisted candidates will be notified.

Remuneration and corporate rank will commensurate with experience.

Job Purpose

To carry out all administrative and reception duties of Boys' Town.

Responsibilities

• To support reception duties, visitors’ management and coordinate and sorting of all incoming mail.
• To answer calls from the public and provide accurate, satisfactory answers to their queries and concerns.
• To handle end-to-end administrative matters.
• Ensure proper filing, documentation and data entry as directed.
• To send/collect letters and other documents to the Post Office daily.
• Sort and distribute incoming mail.
• Other ad-hoc duties as assigned (e.g. banking, collection/dispatch of documents etc.).
• To apply administrative policies, processes, and practices (Corporate governance).
• To manage office inventory, track and monitor office inventory to ensure office functionality using Odoo Inventory Management System.
• Submit admin-related invoices in the AG system and expense tracking.
• To support and maintain contract e-filing system.T
• To execute new projects for the Admin department.
• To participate in Task Forces and/or committees assigned by the Manager of Finance & Admin and/or Assistant Director of Corporate Services, when necessary.
• To assist in events planning (eg Board meetings, company events etc)
• To ensure/ support/ monitor the relevant SOPs and/ or participate in the internal or external audit requirement or MSF case management/ audit process.
• To monitor, update and track Admin expenses and provide regular updates to Manager of Finance & Admin and/or Assistant Director of Corporate Services.
• To monitor and track the budget allocated.
• Any other duties assigned.

Job Requirements

• Minimum O Level or Diploma
• At least 2 years of relevant working experience.
• Good in record keeping (filing/documentation etc.).
• Proficient in Microsoft Outlook, Excel, Word, PowerPoint.
• Good interpersonal and communication skills.

About the Role

We’re looking for a skilled Accounting Officer who will work with our financial records and make sure they’re up to date. The Accounting Officer has to get strong understanding of accounting principles for handling accounting tasks including expenditures, receipts, accounts payable, accounts receivable, and profit and loss. The Accounting Officer will also be required to communicate with senior personnel and HQ office on various projects and assist any departments as the need may arise.

Main Responsibilities

· Proceed and handle finance transactions and functions, including receivables, payables, receipts and payments

· Handle sales revenue reporting and track payments transactions

· Prepare relevant finance reporting monthly, quarterly and annually

· Perform monthly account closing including bookkeeping and financial statements

· Forecast financial status to set and report the finance plan daily, weekly, monthly and quarterly basis

· Prepare and file IRAS Tax filing including GST, withholding tax, and any regarding corporate income tax

· Deal with various internal parties such as project team, operation team and other relevant internal parties

· Liaise with various parties such as bankers, auditors and HQ office

· Assist in work related matters and ad hoc assignments

- Coordinate and facilitated group external audit procedures.

- Handle full scope of internal control and observe the flow of financial transactions based on SOX regulations.

Qualifications

· Bachelor's degree in Accountancy, Business Administration, Finance, or any equivalent professional accountancy qualifications

· 0-5 years of relevant experience

- Must have professional knowledges of accountings and financial management

· Related work experiences in gaming and e-commerce industry are plus

· Strong understanding of accounting principles

· Excellent verbal and written communication skills, capable of building trusting relationships

· High proficiency in Microsoft Excel and Financial Modelling

· Fluency in English is a must; Korean language capability is a plus

· Creative and self – starter mindset as well as high degree of attention to very last detail

· Strong organizational and multitasking skills

· Ability to perform under pressure and address issues in a timely manner

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Location: Tanjong Pagar
Working Days: 5 days
Working hours : 9 a.m to 6 p.m
Salary : Up to $3500

Requirement

• At least Diploma
• 1-3 years accounts prefer with some audit experience

Job Scope

• Handling of accounting
• Accounting files and financial statements
• Carrying out audit process

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities:

Settlement

• Check report - "Automatic Checklist for Contra/Setoff".
• Perform contra statements printing.
• Set-Off contra gains against contra losses as per Trading Representatives' instruction.
• Reprint Trading Representatives' contra statements and place them in their respective mailboxes.
• Check all CPF revoked trades of contra set off on Sales due date.
• Check Business Done for Purchases and Sales on Foreign Markets against trade confirmations.
• Perform trade settlements for Foreign Markets.
• Monitoring of CFD trades.
• Transfer and deposit for foreign shares.

Reactivation/Reissue of Password

• To reissue Online Internet password (SL System)
• To reissue/reactivate KLSE & other foreign market password (print out pin mailers and mail out)

Requirements:

• Diploma/Bachelor's Degree in Finance.
• Proficient in MS Office Applications
• Good communication and interpersonal skills

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

Shift Working Hours:

• AM Shift: 7.30am to 3.30pm
• PM Shift: 3.15pm to 11.30pm
• Night Shift: 11.15pm to 7.30am

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Roles & Responsibilities:

HR

· Recruitment which includes placing job advertisements, interviews arrangement, references and background check.

· Preparation of appointment/confirmation letter, insurance claims for Hospital & Surgical and Work Injury Compensation.

· Promoting the company’s reputation and attractiveness as a good employment opportunity.

· Keeping up to date on current employment legislation and regulations and enforcing them within the company.

· Organize and maintain personnel records, enter new data, and update employee data in internal HR databases.

· Prepare various HR documents, including new hire guides, employment contracts, compensation lists, etc.

· Ensure the smooth execution of employee on-boarding and off-boarding processes.

· Ensure timely and accurate submissions for all government related claims, e.g. Childcare Leave,

Maternity/Paternity Leave, makeup claims.

· Assist in monthly claims

· Any other ad hoc duties as assigned from time to time.

Administrative

· Attend & greet the guest, serve beverages or meals when necessary.

· Keep stock of office supplies and place order when necessary.

· Printing and order business cards when necessary.

· Training and course arrangement

· Handle and oversee all travel arrangements (air travel, accommodation, etc), and operations, manage

relationships with travel agencies, hotels, and travel service providers.

· In charge of General Administrative duties and office maintenance matters.

Requirements:

· Diploma or Degree in Human Resource with 3 – 5 years of relevant experience in HR

· Display good understanding and knowledge of Singapore Human Resource practices, employment laws and

regulations.

· Proficient MS Office Applications (e.g. MS Excel/Word/PowerPoint)

· Good command of spoken and written English & Chinese.

· Must be hands-on (the team is lean), able to fit well in an international environment

· Simple accounting knowledge will be an advantage.

· Able to handle confidential information with integrity.

· Team player, responsible, positive learning attitude, good communication and interpersonal skills.

We offer an attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization.

We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment related purpose only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.

Salary: $2980

Working Days: Monday - Friday

Working Hours: 10am - 730pm OR 12pm – 930pm (Fixed on 1 regular time slot determined during interview)

Location: Toa Payoh

Contract Period: 1 year

Job Responsibilities:

As an NAVH Triage officer, you will help to attend to violence-related enquiries that come through the NAVH. You will be involved in supporting the following tasks required to right site these violence-related calls:

• Engage caller to understand severity of situation
• Gather and verify information with other sources (e.g. schools, family members, relatives, government databases)
• Conduct risk and safety assessment for cases
• Determine response time and right-siting of cases
• Engage agencies to ensure warm transfer of cases
• Engage key family members to work with an agency

Requirements:

Functional/Technical Competencies

• Degree in Social Work, Psychology or related discipline preferred
• Good written and communication skills

Generic Competencies

• Able to work calmly in highly stressful situations and environment
• Good engagement, assessment, problem solving and multi-tasking skills
• Good analytical and critical thinking abilities
• Strong planning and administration skills
• Be willing to work shift hours, where required, as the NAVH is a 24/7 helpline

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/6894

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