A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Duty Manager

JOB RESPONSIBILITIES

• Oversee the day-to-day operations of the hotel, ensuring all departments are functioning efficiently.
• Address operational issues and make decisions to resolve any challenges or discrepancies that may arise.
• Ensures all staff are present at scheduled times in the appropriate sections and that there is always the minimum standard number on staff on duty in each section.
• Provide exceptional guest service and handle guest inquiries, requests, and complaints effectively and in a timely manner
• To ensure the overall coordination of the Front Office Operations and to assist all sections of the Front Office department.
• Responsible to keep all Front Office Standards and Procedures in line with the Policies and procedures
• To ensure the proper follow-up of the room requests and coordination with Housekeeping regarding the priorities in room cleaning.
• Is familiar with company policies and standards (Rooms & Guest Services policies and emergency procedures).

JOB REQUIREMENT

• Minimum education of Bachelor degree in Hotel Management or relevant discipline.
• Minimum of 5 years in Front Office experience in a similar capacity preferably in a 5-star class environment.
• Knowledgeable in Front Office Operations and Opera PMS.
• Have excellent English communication skills both in written and spoken.
• Possess professional disposition with excellent interpersonal skills.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offer many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use and disclosure as described above, relevant personal data me also be transferred outside Singapore.

Job Description:

· Possess extensive experience in Life Insurance, Healthcare, Banking & Financial Services.

· Work closely with Product Managers, Technical Architects, and developers to understand complex products in the Wealth management and securities domains.

· Act as the Single Point of Contact for TCOE for all test-related matters.

· Manage a team of 10 testers, assigning tasks, providing guidance, and conducting performance reviews.

· Work extensively in Agile methodologies, utilizing tools such as Jira, Jama, and HP ALM.

· Hands-on experience with Selenium for automation testing.

· Develop relevant frameworks in Automation, including BDD with Cucumber, TestNG, and Page Object Model.

· Extensive experience in testing mobile applications (IOS, Android) and web applications.

Qualifications:

· Bachelor’s degree in Computer Science/Engineering or related field.

· Proven 9+ years of experience in software testing with a focus on automation.

· Strong expertise in wealth management, securities, and financial services.

· Manage resource allocation and testing budget to meet testing deadlines.

· Work on Automation frameworks using Selenium for web applications, maintaining the test suite and adding test scripts for Mobile and Web applications in each sprint using BDD cucumber framework.

Responsibilities

• Project Leadership & Management: Oversee end-to-end project lifecycle, from planning to execution, ensuring timely delivery and adherence to quality standards.
• Process Re-engineering: Conduct comprehensive business analysis to identify opportunities for operational enhancements and process optimization, lead process re-engineering efforts, and implement changes to streamline workflows.
• System Improvements: Collaborate with cross-functional teams to assess, recommend, and implement system upgrades or replacements to optimize banking operations.
• Stakeholder Management: Manage stakeholder expectations and effectively communicate project goals, progress, and outcomes to key stakeholders, fostering strong relationships with internal and external partners.
• Risk Management: Proactively identify and mitigate project risks, ensuring successful project delivery within scope, budget and schedule.
• Team Collaboration: Work closely with cross-functional teams to gather requirements, fostering a collaborative environment, providing leadership to achieve project objectives while ensuring alignment with business goals and regulatory standards.

Requirements

• Proven experience as a Project Manager and/or Business Analyst in the banking industry.
• Strong understanding of banking operations, regulatory requirements, and industry best practices.
• Demonstrated success in process re-engineering and implementing system improvements.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience in managing projects involving offshoring or shared service centers is highly desirable.
• Project management certification (PMP, PRINCE2) and business analysis certification (CBAP, PMI-PBA) are a plus.
• Ability to work independently and drive initiatives with minimal supervision.
• Preferred experience in loan or trade products within banking sector.
• Proficiency in Microsoft Excel Power Query for data analysis.
• Experience with Microsoft PowerBI for reporting and visualization.

Responsibilities

· Support Production system of Life Asia and Integral Group

· Program enhancements/developments related to Life Asia and/or group 400 system.

· Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself.

· Liaise with Web Application Team on Front-end applications on inter-related projects.

· Perform system analysis, design, and system unit/integration testing.

· Prepare/update Technical Specifications and end user system job instructions documents.

· Liaise with external parties pertaining to system collaboration and system testing.

· Observe, maintain, and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set.

· Ensure quality deliverables, documentation and reporting for work assigned and performed.

· Sound experience in Life Insurance industry.

. At least 5 years hands-on coding experience in SMART 400 on AS400.

. Knowledge of both Life-400 and Group-400 will be an added advantage.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

This regional role is responsible for Logistics Operations and Engineering projects within global customer management team. This role will support Regions and Countries for key Account Apple as applicable. This will include but not limited to Operations turnaround solutions, metrics/productivity controlling, process mapping, Lay-out designs, resource determinations/validations and other industrial engineering based activities. You will work closely with key stakeholders both internal and external to attain the project results and objective within the agreed timeframe.

• Responsible for managing assigned Re-engineering solution projects for Schenker’s existing and potential Customers / Operations within the country
• Mentor key operations and Industrial Engineering resources into development of continuous improvement/engineering activities for the generation of business improvement, productivity, service and/or profit maximization
• Institute standards in regards to the measurement and improvement of engineering tools within the key account and the region
• Engage with internal and external stakeholders to understand the requirements, communicate data requirements and methodology
• Responsible for project deliverables and presentation of results and recommendations to stakeholders
• Work on strategic imperatives to drive innovation & automation in key operations
• Engage in new business/ expansion opportunities
• Provide leadership & guidance to country Industrial Engineering resources assigned to the key account

Continuous operations improvement and re-engineering

• Analyze and document processes, workflows, position responsibilities and system flows in conjunction with physical supply chain, identify tactical recommendations
• Identify innovative opportunities that generate efficiencies, design new processes and direct pilot tests. Assess impact of designed processes, impact to warehouse design, technologies needed, impact to customer etc.
• Analyze contractual commitments, specifications, performance and other data to plan and develop logistics activities by using knowledge of industrial engineering, ergonomics, business practices & requirement

Infrastructure Design, Capacity and Productivity

• Review the current lay-out and perform warehouse re-design as needed taking into consideration of net impact
• Review appropriate storage types and methodologies
• Use variety of tools like AutoCAD, 3D modeling designs in CLASS, predict and/or improve logistics operations, warehouse lay-out and processes
• Conduct Time studies and work measurement analysis to determine the current productivity and cycle times
• Review the usage of appropriate MHE in relation to product specification, operations requirement and Lay-out
• Identify potential improvement opportunities and setting the productivity standards for the operations for ramp-up/ramp down scenario

Analysis and Support

• Conduct Financial impact (cost benefit) analysis for proposed initiatives, quantify savings projection and together with intangible benefits
• Assess the impact of changes and project against commercial offers to assess areas of further substantiation or profit improvement
• Support Operational Excellence/FLEX/Lean corporate initiatives and programs
• Offer support and advice to the Innovations team in the development of standardized solutions/tools to support general Logistics/Industrial Engineering programs
• Apply, implement and train staff on the use and interpretation of such tools/methodologies

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Then please click the apply button above. You’ll be redirected to our Careers Portal where you’ll be able to submit your application.

The first person in charge of overall delivery and service should not only support the pre-sales work of the project, but also be responsible for the business indicators of delivery and service, the overall delivery situation and customer satisfaction; at the same time, PM is also responsible for building delivery and service. To ensure the successful landing of various businesses.

High-level Key Role & Responsibility:

1) As the first responsible person for delivery program management, it is necessary to ensure that the project is delivered to customers in a timely, accurate, high-quality, and low-cost manner, to obtain high customer satisfaction

2) As the person responsible for delivering business goals, be responsible for all aspects of project delivery and service business goals, such as revenue, delivery cost and invoicing matter.

3) As the person in charge of contractual delivery, it is necessary to promote the efficient and high-quality implementation of project contracts and promote contractual delivery to customers through the whole-process management of contract business (key clause control, invoicing, contract negotiation, handover, performance, change, etc.)., optimize customer experience and improve customer recognition.

4) As the manager of project delivery, it is responsible for monitoring, discovering project problems, and giving early warning and feedback in a timely manner, improving project operation level and delivery quality, ensuring successful project delivery, and obtaining high customer satisfaction.

5) As a delivery resource manager, it is necessary to reasonably predict, plan and allocate project business volume and delivery resources, and complete the daily management of project delivery resources.

Details activities:

The Professional service pre-sales activities include but not limited to:

· Coordinates closely with internal product sales, sales support, and engineering department to align solution.

· Support the contract negotiation and clarification.

· Provide the overall program/project timeline, resources plan and risk assessment.

· Review and highlight the SOC/Contract clauses (professional services) which will impact the overall project cost, schedule, and customer satisfaction.

· To ensure all the deliverables after the contract has been agreed upon.

The post-sales activities include but not limited to:

· Develop e2e program, manage the day-to-day activities of multiple projects and engineers, communicate with partners/3rd party vendor and customer to ensure the deliverables are on schedule and within cost parameters.

· Resolve any issues and solve problems throughout program/project life cycle.

· Track and report on project milestone and provide status reports to relevant stakeholders.

· Lead, coach and motivates project team members on a proactive basis.

· Conduct project post-mortems and create a recommendations report to identify successful and unsuccessful project element.

· Develop tools and best practices for project management and execution.

· Meet with clients to take detailed ordering briefs and clarify specific requirements of each project

Job requirement

· Bachelor’s Degree in appropriate field of study or equivalent work experience

· Proven working experience in project management

· Excellent client-facing and internal communication skills

· Excellent written and verbal communications skills

· Solid organizational skills including attention to detail and multitasking skills

· Strong working knowledge of Microsoft Office

· Project Management Professional (PMP) / PRINCE II certification will be an advantage

· Proven ability to complete projects according to outlined scope and timeline

· Able to work under pressure and fast-paced environment

· Knowledge in any of the below fields in 4G/5G mobile communications, cloud computing, network function virtualization, database, Linux operating systems, IP networking domain knowledge, and IP network security will be an advantage. Minimum 4 years working experience in related field.

Job Description

Be responsible for the operations, service quality and fleet management of vehicle

· Facilitate senior management to achieve the KPI for car rental business.

· Hire, train and groom staff to meet the service quality and brand image.

· Other duties as and when assigned

Job Requirements

· Minimum diploma and above

· At least 3-5 years’ relevant experience and preferably from automotive background/similar trade

· Good business acumen with excellent problems solving skills.

· Proven track record with strong negotiation, interpersonal and relationship building skills.

· Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Your Role

• Responsible for the effective implementation and successful completion of projects undertaken by the Company within schedule, cost and quality.
• Manage each phase of the project from design to completion and ensure efficient use of resources and enhance cost-effectiveness.
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Monitor compliance with Workplace Safety and Health (WSH) policies and practices.
• Develop relationships with prospective customers for business development opportunities

The Requirements

• Possess a Degree related to built environment and recognised by PE Board with more than 10 years’ relevant working experience at managerial level in managing mammoth projects.
• Be dynamic, self-motivated, proactive, and results-oriented with a proven track record in the construction industry.
• Other pre-requisites are excellent team spirit, strong technical competence, good interpersonal skills and with a “can-do” attitude.

Reporting to the Chief Communications Officer,

You will assist in developing fundraising strategies for both internal and external prospects. You will oversee updates to the Fund Committee, and also build relationships with possible prospects. You will also inspire internal stakeholders of their role in attracting donor funds for identified causes and coordinate the efforts of stakeholders to advance philanthropic goals. You will oversee key processes of identification, engagement, solicitation, stewardship of donors and to develop and coordinate SCH’s Case(s) – for Support for philanthropic funding. You will supervise reports to raise funds for SCH’s causes (covering SCH Needy Patients Fund, Patient Care Programmes, Research and Education). You will also develop effective marketing plans and promotional tools to increase philanthropic support/donors. You will also support the department in other responsibilities when assigned.

Job Requirements:

• Preferably Degree in Arts and Social Science

Relevant Experience & Skills:

• At least 8 years’ experience in community relations and fundraising in a service-oriented organisation with 2 years of managerial / supervisory experience

Qualities (where applicable)

• Strong interpersonal relations, resourceful and able to work independently
• Effective written and oral communication skills

Job Description

- Business development from hypothesis testing to actual business

- Build software service of battery analysis technology and analyze data collaborating with Japanese and Chinese technical teams

- Search and realize of business partnerships with local and Japanese companies

- Establish Business plan and manage projects

- Budget and allocate resources and expenses

- Research on macro and micro trends in mobility and EV market

- Coordination with external stakeholders such as national government, conglomerates, car OEMs, etc.

- Application for government subsidies and realization of demonstrations

- Enhance core technology, create requirements definition and deliver software service

- Local human resource recruitment, training and management

Job Requirement

- Candidate must possess at least Bachelor's Degree/ Post Graduate. MBA holder is preferred.

- Possesses knowledge of EV battery analysis technology

- Over 5 years of experience of new business development

- Experience in business planning, project management of 10 or more people, and management accounting

- Proficient in Japanese in order to liaise with related party, required to have at least JLPT N1 level as the role required to communicate with Japan HQ and translation of Japanese documents to English, and vice versa (Business level)

- Able to take initiative and work under minimal supervision in a fast-paces environment

- Possess good corporate network and relationship

- Team player

- Familiar with Japanese Firm operations

- Have experience in dealing with Japanese customer

• Maintain all the necessary reporting to the banks and backup system reports

• Maintain the company bank balance and remain cognizant of outstanding checks

• Approve invoices that need to be paid

• Read and review any documentation attached to checks for approval and accuracy sake

• Make sure all financial statements and tables are correct and precise

• Make sure that the owner of the company receives the company bank statement unopened

• Reconcile all bank statements and monthly financial reports

• Prepare monthly sales and use tax returns

• Prepare projections annually and update monthly closing with actual figures

• Coordinate with the auditors and be prepared to provide documentation if called upon

• Submit tax returns

• Preparing financial reports.

• Analysing financial data and making recommendations at management level

• Monitoring internal controls

• Overseeing and preparing income statements.

• Participating in budgeting processes.

• Managing financial transactions.

• Streamlining accounting functions and operations.

• Developing plans for financial growth with management

• Evaluating and managing risk.

• Coordinating audit processes.

• Manage and develop an outstanding Finance Team

• Provide administrative support for due diligence

Requirement:-

• Bachelor's degree in Finance or Accounting; CPA or CA would be an added advantage

• 5-8 years of experience in accounting and/or financial analysis

• Ability to synthesize large quantities of complex data into actionable information

• Ability to work and effectively communicate with senior-level business partners

• Excellent business judgment, analytical, and decision-making skills

• Knowledge of financial reporting and data mining tools

• Strong demonstrated use of Excel, Word, and PowerPoint

Responsibilities

• Conducting daily AML assessments and approval of KYC reviews for new and existing customers, at normal and enhanced due diligence level in line with AML policies and HO memoranda.
• Reviewer and Approver for updates to Customer Info in KYC System
• Interpreting and analysing KYC data to accurately risk access new and existing clients, making sound judgement calls in terms of escalation and risk mitigation.
• Conducting daily AML assessments of screening alerts in line with AML policies and HO memoranda, and to advice Front Office on issues in these reviews or transactions.
• Function as a subject matter expert on AML related issues, providing guidance to others where required, providing advice on customer due diligence that is risk based and proportionate, in accordance with regulatory guidance.
• Embed and improve the client screening process and adapt it to new technology as required.
• Liaise with Front Office and Legal & Compliance departments for AML related issues.
• Participation in ad hoc and project work as required.
• Conduct study meeting to other sections on AML related matters.
• Any other assignments from Dept/Group Head.

Requirements

• At least Bachelor’s degree
• At least 3 years of experience in KYC Periodic Review for Corporate customers
• Able to link diverse information to build a full picture and spot inconsistencies
• Good knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Good team player within the department and organization
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions.
• Able to work with front office and back office

We are looking for self-driven people with a proven track record of driving sales results.

This person is required to:

1. Aanalyse our business climate, our competitors’ focus, our potential clients’ needs and limitations along with our government’s current drive and potential future direction.

2. Develop an action plan towards achieving or exceeding our short, mid, and long-term sales and financial targets.

3. Execute and deliver on the action plan effectively through:

• 3.1 the strength of his network within the industry including corporate clients, direct customers,
• vendors, and partners/resellers.
• 3.2 monitoring the entire programme/service deliver process and resolving all issues to the
• satisfaction of all stakeholders.
• 3.3 garnering feedback from stakeholders and recommending constructive, cost-effective corrective
• actions.
• 3.4 maintaining client expectations at a sustainable, mutually beneficial level. This can include
• guiding clients on the delivery process and their role in ensuring correction-free operational
• details.

You are most likely to have about 1 to 2 years of successful sales experience (ideally in training, Cleaning Operations, Waste Management, and/or Food Services industries) and an unsatiable thirst for growth. A ITE certificate or polytechnic diploma in Business Administration may be an advantage.

You will be involved in developing programs and initiatives to support SingHealth’s digital transformation journey. You are required to address business needs to align with SingHealth’s digital strategy and blueprint. You will develop strategic plans, department workplans, corporate indicators, as well as conduct regular performance monitoring of the division’s key performance indicator (KPIs) and prepare management reports. You will support the team in strategic work planning and develop clear project proposals. You will also be involved in research and drafting of approval papers.

You will drive the collaboration with key stakeholders such as research organisations and IT companies, to derive purposeful and targeted engagement strategies at an organisational level. You will support training goals for digital literacy by identifying and assessing training needs, creating customised training plans, implementing appropriate training methods to enhance employees’ skills, performance and monitoring the effectiveness of training programmes. You will manage the budget and stay up to date on training trends.

In addition, you are required to conduct research to keep abreast of technological developments and conduct research to highlight and communicate insights and advances in digital technology trends. You will provide support in organising programmes and events such as management retreats and division townhalls to cultivate a digital transformation culture.

Job Requirements

· Bachelor’s degree in computer science, business administration or related field.

· At least 8 years of experience in the relevant industry and similar job role.

· Possess strong communication and presentation skills.

· Able to deal with different stakeholders and work independently.

· Must be fully vaccinated against COVID-19.

Responsibilities:

1) Business partnership

- Establishing strong partnership with line of business team leads.

- Engage with various stakeholders for financial planning and analysis activities such as ensuring accuracy of accrual models, appropriate accounting and true-up activities.

- Provide active support as well as providing responses to financial queries to stakeholders on an ongoing basis.

2) Financial Modelling & Accounting

- Understand the underlying design, data inputs, calculation nuances, systematic configuration as well as payment methodologies and resulting accounting impact for each of those elements for the company incentive scheme.

- Lead and manage the accounting team for ensuring appropriate accounting, month end and quarterly activities and ensure accuracy across all companies in the group.

3) Controls & Compliance

- Ongoing monitoring of actual spend against budget, as well as leading actions needed for any expected shortfalls.

- Collation of data and generating monthly management reports of financial results for the group of companies.

- Managing collections/AR and generating cashflow forecast and taking the necessary actions to prevent any cash shortfalls.

- Liaising with auditors for the annual audits and tax agents for annual tax filing.

4) Leadership & Teamwork

- People management skills to lead a small team of accounts executives.

- Good EQ and able to get along with superiors & peers including those from other divisions and geography.

Requirements:

- Minimum 5 years of working experience in accounting, controllership or finance roles.

- Excellent working knowledge of MS Excel as well as data analysis skillset.

- Ability to understand, document and test complex processes.

- Accounting expertise to handle monthly closing and analysis responsibilities.

- Strong analytical problem-solving skills with ability to design and implement solutions.

- Ability to work well in matrixed organisation and dealing with ambiguity.

- Professional accounting qualification (CPA/ACCA/CIMA).

- Internal audit or controls and compliance experience is an advantage.

- Knowledge of Autocount software is preferred.

Job Requirement

• A recognised Bachelor's Degree in Business, accountancy, finance, environmental, IT or equivalent.
• Passion in sustainability related subject and development.
• Proven experience as an training executive and experience in sustainability subject course design, implementation and evaluation of professional development programme
• Familiarity with learning platforms and social media
• Possess excellence writting skill, strong in communications, interpersonal and organisational abilities
• Capable of working independently and under time constraints

Responsibilities

• Manage full cycle of training programmes including e-lerning from need analysis, design and development, delivery and evaluation
• Select, engage and manage internal and external resources to develop and deliver effective training programme
• Obtain feedback from stakeholders on the effectiveness of the training programme to continually improve on achieving learning outcome
• Conduct professional courses or modules for specific programmes when required.
• Design and develop training content for sustainability related training programme
• Manage company's website and social media
• Drive market research, benchmarking and keep up to date with best practices of learning interventions.

Tsao Foundation is a leading community healthcare provider in Singapore dedicated to delivering care services to our diverse geriatric population. We are committed to upholding the highest standards of care and compliance to ensure the well-being of our patients and the community we serve.

As the Quality Manager, you will play a pivotal role in maintaining and improving the quality of services offered and supporting the overall direction of Tsao Foundation.

You will take a proactive role to propose and implement necessary actions to ensure compliance with all relevant regulations and guidelines,

In addition, you will influence and collaborate with relevant teams to develop, strengthen, implement and communicate improvements in internal processes, fosteringa culture of continuous improvement.

Key Requirements

1) Enterprise Risk Management & Quality Assurance

• Develop, implement, and oversee quality assurance projects to maintain a robust quality project management system
• Identify opportunities for process improvement and efficiency in quality control procedures
• Collaborate with cross-functional teams to implement best practices and drive continuous improvement initiatives.
• Conduct regular audits and reviews to ensure adherence to quality standards.
• Supplier Quality Management - collaborate with suppliers to establish and maintain quality standards for incoming materials and conduct supplier audits and assessments to ensure compliance with quality requirements
• Identify, assess and manage key enterprise risks in the organisation; working with internal stakeholders to monitor internal audit and risk mitigation plan

2) Compliance Management

• Stay current with industry regulations and standards applicable to the organization's services to ensure compliance.
• Develop and maintain compliance policies and procedures in alignment with regulations.
• Provide guidance and training to staff on compliance requirements.
• Conduct compliance audits and assessments to identify and mitigate potential risks.
• Report compliance issues and work with relevant stakeholders to implement corrective actions.

3) Data Analysis and Reporting

• Collect, analyze, and interpret data related to non-clinical quality and compliance.
• Prepare comprehensive reports and presentations on quality metrics and compliance status.
• Utilize data-driven insights to recommend improvements and track progress.

4) Education and Training

• Develop and deliver training programs to ensure staff understanding of quality processes and standards and compliance requirements.
• Foster a culture of continuous learning and improvement among healthcare teams.

5) Stakeholder Collaboration

• Collaborate with internal stakeholders – management and fellow peers to promote quality and compliance initiatives.
• Responsible for interfacing with regulators and external quality auditors.

Key Qualifications

• Bachelor’s degree or equivalent in Quality Management, Quality Assurance, or related field
• Minimum 7 years relevant Quality Management experience with operations/service background, preferably in social service, community care or healthcare sector
• Experience in enterprise risk management and contract management; and policies custodian and compliance matters
• Experience in quality audit such as ISO9001, lean management; certifications in Certified Quality Manager (CQM) or Six Sigma would be an advantage
• In-depth knowledge of quality management systems, standards, and methodologies with experience in leading or facilitating projects
• Experience with regulatory compliance and quality audits.
• Good written and oral communication skills. Comfortable communicating cross-functionally in formal and informal settings
• Team player, proactive, self-driven with excellent analytical and problem-solving abilities

Salary range is indicative and will commensurate with qualification and experience.

We sincerely regret that only shortlisted candidates will be notified.

Reporting to the F&B Director, this role will operational procedures across the different outlets/brands adhered to company and governing regulations.

Key responsibilities

Operations

• Ensure that all the outlets and banquet are managed efficiently according to the established concept statements and adhere to company and governing policies & procedures.
• Assist in emphasizing the implementation of a flexible employee base, with the proportionate number of full time and part-time staff based on established business levels for the day.
• Delegate responsibilities to the team and ensure completion of tasks
• To represent the F&B department on the hotel's executive committee in the absence of the F&B Director
• Ensure that corrective actions be taken where necessary by Outlet Managers, Banquet Operation Manager and respective Head Chefs upon monitoring the service and food and beverage standards in all outlets and banquets.
• To assist and be available and on duty during peak periods and practice hands on management style.
• To conduct frequent and thorough kitchen inspections together with the Executive Chef of the Food & Beverage operations.
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure service recovery with guests. To ensure that these incidents are logged in the GIF forms and kept in file.

Guest Service

• To establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage and service.
• To personally and frequently verify that guests in the outlets are receiving the best possible service.
• To spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective outlet team and functions to the fullest expectations.
• To be demanding and critical when it comes to service standards.
• To ensure that the outlet team projects a warm, professional and welcome image and that the 3 service basics are performed (warm welcome, anticipation of guest’s needs and requests and service with a smile).

Financial

• To reinforce with all outlet managers a flexible work force using principles of multi-skilling and multi-tasking to ensure maximization of resource allocation.
• To ensure that each Food & Beverage outlet and banquet is managed successfully as an independent profit center.
• To analyze daily revenue and monitor upselling strategies and recommend innovative promotions to achieve profit.
• To assist in preparing an accurate monthly forecasts on covers, average check, revenue and expenses and schedule resources.
• To constantly review operating standards and implementation of new and innovative ideas to optimize revenue and profits.

Administration

• To ensure that all departmental operations manual are prepared and updated as assigned.
• To ensure that all Food & Beverage forms and reports by the Outlet Managers are forwarded in time to the F&B Office.
• To conduct daily operations briefings with Outlet Managers and Food & Beverage Meeting in the absence of Director of Food & Beverage and Executive Assistant Manager.
• To ensure that all meetings are well planned, efficient and results oriented.
• To ensure that deadlines on all projects are met.
• To counsel and discipline subordinates in matter relating to misconduct, on the part of the subordinates, contrary to the terms and conditions of employment, decide on appropriate disciplinary action including termination of employment.

Requirements

• Diploma/degree /professional certificate in hotel management/F&B management from SHATEC or other recognized institutions
• WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures
• Other existing and/or new Workforce Skills Qualifications (WSQ)
• 3-4 years’ managerial experience in Food & Beverage/Hotel industry
• Adept at work in a fast paced environment
• Able to communicate fluently to execute upselling techniques

About our client: Our client is a leading global provider of project management services for large-scale FPSO projects.

*Please note that this role will be hired on a fixed-term contract of 2 years, to support our clients' project.

About the role: The Construction Manager reports to the Project Manager and is responsible for managing and executing the construction works and plans at the yard. He leads the Contractor’s multi-disciplinary construction team and coordinates with the yard construction team to ensure that the project meets the technicalities of construction requirements, cost is within the budgeted amount and construction standards are adhered to.

Responsibilities:

• Oversees all site execution by planning, managing, and coordinating construction execution strategy, preservation and day-to-day activities. Provide overall technical direction the construction. Coordinates project execution and planning with the relevant parties,
departments and agencies.
• Responsible for the formulation of the construction delivery schedule; upon the execution of the project, responsible for the constant review of the timeline and re-arrange and deploy resources and manpower, where needed, to meet the targeted schedule.
• Manage any conflicts between the various parties
• Manage and execute the site works and plans at the yard and ensure that the technicalities of construction requirements and standards are adhered to. Coordinates all project installation engineering between designs/engineering, material procurement, load-out design
and transportation of line pipe and offshore installation activities. Responsible for the successful delivery of yard project scope within specified quality standards, time and budget.
• Work closely with the Site Manager by any means of communication on the status of work packages, and oversee the coordination of material management and mobilizations and demobilizations of subcontractor companies. Follow up on issues of Purchase Requests for
materials and/or equipment related to the Project.
• Scheduling and Cost Management by ensuring construction & installation progress on schedule and within prescribed budget.
• Undertake the lead role in managing and monitoring the assigned site fabricator to ensure that its resources, compliance, and deliverables are executed according to the contractual scope.
• Identify elements of project design and construction likely to give rise to disputes and claims. Understands interface issues e.g. procurement, construction, commissioning & operations, and actively manage them. Communicates possible changes in the scope of
work to project manager (applicable to contractor companies or client)
• Managing various trade contractor performances concerning safety, quality, budget, production and preservation. Develop relationships with client technical or service personnel.
• Comply and implement HSEQ Policy and requirements to the yard sites, including but not limited to, ensuring HSEQ requirements are communicated, training and competency for HSEQ critical roles, effective workplace hazard management, incident reporting and investigation, and emergency response.

• Organize, direct and supervise contractors to ensure construction & installation procedures strictly follow drawing & relevant regulation requirements and equipment vendor’s specifications.

About you:
Bachelor’s degree in engineering/construction with 10 years of work experience, or master’s degree in the same discipline with 8 years of work experience.

• Minimum of 10 years work experience in EPC of onshore/offshore Oil & Gas or FPSO projects.

• Track Record in Site Construction Execution.

• Basic understanding of construction management, project management, construction methodology principles, quality assurance and HSSE requirements.

• Demonstrate interpersonal skills with effectiveness across functional, racial and national boundaries.

• Strong working knowledge of marine construction and/or topsides modules structure/piping construction and preservation.

• Strong working knowledge of contractual documentation (contracts, waivers, addendums, annexes, scope changes, contractual schedule etc) and ensures planning and execution comply with contractual requirements.

• Strong oral and written communication skills in to guide and communicate information to multinational personnel and different levels of the workforce and a large variety of vendors and fabricators.

• Logical/MECE thinker and good presentation skill using the visual aid of MS PowerPoint.

• Commitment to take responsibility with willingness to personal growth.

*Kindly note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

A. Purpose

We are looking for a dynamic and results-oriented Programme Manager in Promotion & Partnership to join our Government Services team, with a primary focus on executing the Singapore Health Promotion Board (HPB) Programme.

The key responsibilities of the Programme Manager in Promotion & Partnership include developing and implementing effective strategies to promote the programme. The individual will play a crucial role in driving participant acquisition through targeted outreach and engagements. Additionally, the Programme Manager will collaborate with companies to establish partnerships and support programme goals.

This role involves engaging with HR professionals, managers, and senior management, including general managers, to encourage participation in upcoming health information sessions within their organizations. The successful candidate will be responsible for taking the lead in developing and implementing impactful promotional strategies to ensure maximum participation, attendance, and satisfaction in our programme.

B. Key Responsibilities

Account and Relationship Management

· Cultivate and maintain relationships with key stakeholders within the Health Promotion Board (HPB) organization to ensure the ongoing success of the current programme and explore additional engagement opportunities.

· Take ownership of Programme engagement Key Performance Indicators (KPIs), conducting regular assessments, and providing reports on the success of Programme implementation.

· Establish connections with other government agencies, beyond the current scope, to develop additional programmes and explore partnership opportunities.

Collaboration with Company Stakeholders:

· Engage with HR professionals, managers, senior management, and general managers of partner companies to spark interest in our Health Promotion Programme.

· Take charge of driving participant acquisitions through focused outreach and engagement efforts. The Programme Manager in Promotion & Partnership will work collaboratively with companies to cultivate partnerships and support the achievement of programme goals.

Promotion Strategy Development:

· Formulate comprehensive promotion strategies aimed at increasing awareness and interest in the health information sessions among Companies.

· Utilize various communication channels such as email, social media, newsletters, and company intranets to maximize the visibility and adoption of the programme.

Content Promotion:

· Actively disseminate engaging promotional content, including press releases, posters, videos, and social media posts, to effectively convey the benefits and objectives of the health information sessions.

· Collaborate closely with the content team to ensure that messaging is clear, concise, and aligned with the goals of the programme.

Event Coordination Support:

· Assist in the planning and coordination of health information sessions by working closely with internal teams and external partners to ensure a seamless and impactful event.

· Implement strategies to boost attendance, encourage active participation during the sessions, and enhance overall attendee satisfaction.

C. Job Profile

· Bachelor's degree in Sales, Public Relations, Marketing, Communications, or related field.

· Proven experience in Public Relations, Promotion, or Marketing roles, with a focus on employee engagement programmes.

· Strong interpersonal and communication skills, with the ability to build and maintain positive relationships with stakeholders.

· Result oriented, displaying drive, and motivation to achieve Programme Key Performance Indicators (KPIs). Ability to identify immediate action plans when performance deviates from plan and execute corrective measures.

· Creative mindset with the ability to develop engaging promotional content.

· Event planning and coordination experience is a plus.

· Experience with health and wellness initiatives and Singapore Government Agencies is advantageous.

· Fluent in English (oral and written)

We are seeking an entrepreneurial and passionate individual to join us for the role of Events Senior Events Executive / Event Manager.

In this role, you will actively assist in the planning and execution of high-quality corporate projects which include executive meetings, company events, virtual events, roadshows, product launches and more. A senior role may be considered for applicants with the right experience.

Responsibilities

· Key liaison between client, event managers, designers and other 3rd party vendors leading up to the event ensuring that both client and event requirements are met

· Follow up on the concepts and proposals approved by clients and put them into reality

· Generate innovative & unique ideas to drive clients’ overall marketing goals and engagement strategies.

· Responsible for leading and/or supporting the planning and execution of multiple events globally

· Provide technical support across various virtual event platforms, including Zoom, MS Teams, WebEx, etc.

· Responsible for fiscal success of project, including budgeting, time tracking, and reconciliation.

· Required to work closely with the members of the team to collectively produce a successful event

· To handle multiple projects from entry level to mega huge events

· Expected to travel for overseas projects in the future when travel restrictions has lifted.

Possess knowledge or qualities of the following:

· Knowledge in virtual events execution is preferred.

· Creative-minded with meticulous eye for detail.

· Organized, hands-on, enjoys coordination and execution.

· Strong event production, project management and decision-making skills.

· Ability to multi-task, prioritize and meet tight deadlines. To take responsibility over workloads

· Knowledge in database management will be an added advantage.

· Proficiency in Microsoft Office.

· An Enthusiastic team player who is able to collaborate with colleagues to deliver industry-leading client service

· Be a quick learner and have a passion for the events industry

Interested applicants please submit your updated resume directly at [email protected] and our team will get back to you soon for a confidential discussion.

Salary remuneration and additional incentives will be offered according to experience.

Job Description

• Assist Project Manager in the effective implementation and successful completion of projects undertaken by the Company within schedule, cost and quality
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team
• Verify the overall list of errors, construction detail and design, defects and variations based on construction plans and drawing designs before construction and or processing payment to subcontractors
• Manage people and organisational functions such as perform on-the-job coaching and to track employees’ productivity.
• Plan, forecast and track sub-contractors work progress, provide weekly scheduling and conduct daily coordination meeting to ensure project target timeline are met by sub-contractors, including logistic arrangement for daily operation needs.
• Drive continuous improvement initiatives

Job Requirements

• Possess a degree in Civil Engineering or Construction Management with at least 6 years of relevant working experience preferably with a main contractor
• Experience in managing deliverables and milestones: on time/within budget/meeting business needs
• Good people management skills to coordinate between the various disciplines and teams on the project
• Possesses excellent problem-solving skills

This position is part of the Rooms Management Team and reports to the Front Office Manager. This position will be managing the overall guests’ experience overlooking and with direct responsibility of Guest Experience and Concierge. He/She will have to ensure that the highest levels of hospitality and service are provided with respect at every conceivable touchpoint and from pre-arrival, arrival, stay-over, departure and post-departure experiences within the hotel. The experience provided by the team in his/her subordination will be the first and last impression of the Hotel.

Responsibilities

• Assist Guest Experience Manager and handles the tracking of service issues.
• Responsible for recognition and engagement of our most valuable guests through delivery of the highest quality stay experience. • He/she manages and coordinates all aspects of guests’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanism.
• Review Revinate performance and guest feedback daily, identifying trends and areas for improvement on a regular basis and share with relevant stakeholders (at a minimum once a week).
• Set Revinate goals and regularly compare and communicate variances.
• Investigate root causes of repetitive trending issues and recommend and support implementation of resolutions.
• Lead and develop a team of departmental Guest Experience Champions within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.
• Establish Guest Experiences work groups and committees and co-chair monthly Guest Experience leadership team meetings.
• Work with HR Training Manager in planning and preparing operational guest service training programs. Work with and support Front Office, Housekeeping, & F&B Departmental trainers in training programs.
• He/she directs, implements and evaluates quality of products and services provided to guests.
• Work with Loyalty Program Team to make certain that there is an effective communication and delivery of My Millennium benefits program.
• Analyse, recommend and implement improvement initiatives and innovation.

Qualifications/Experience

• Diploma in Hospitality/Hotel Management
• 5 years of operational experience in a luxury hotel preferred Advanced knowledge and use of Opera PMS

Key Competencies

• Ability to inspire associates to perform their work scope with a high level of quality and integrity Ability to manage projects strategically, while being hands-on and detail-oriented, acting as a catalyst for making things happens Coordinate, communicate and get buy-in from the different stakeholders at various levels Ability to create and lead a guest-centric culture at the property Act as a role-model and inspire behavioral change Be able to lead and foster innovation, appreciate technology and utilize to simplify systems/processes

Job Scope

• Oversee the service of the restaurant.
• Handling guest complaints and feedback to ensure guests satisfaction.
• Providing coaching and feedback to staffs.
• Monitoring and maintaining the operating systems of the outlet.
• Ensuring food quality and hygiene standard is maintained.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Participating in monthly physical stock take of the restaurant, including but not limited to glassware, plate and crockery.
• Developing and implementing service-related training programs.
• Monitoring inventory levels.
• Planning weekly rosters and preparing daily report.
• Preparing weekly sales report for meeting purpose.
• Performing miscellaneous job-related duties as assigned.

You will assist and support the acceleration of healthcare transformation by nurturing the innovation culture through designing and strengthening supportive frameworks for healthcare professionals across all domains. You will support the seeding of potential for discovery and innovation through seed funding and pilot grants for healthcare professionals across SingHealth.

You will fuel more ground-up local innovation, inspire ideation and facilitate new solutions to enable innovation to be brought towards actual translation and benefits. You will support the pre-call publicity and administration of grant calls, including the evaluation of projects and monitoring of the projects and fund utilisation to ensure timely reporting of the achievement of project milestones, deliverables and KPIs in accordance to the gift intent.

You will uncover new healthcare synergies by supporting the facilitation process and enabling teams to collaborate with external agencies to participate in joint innovation programmes, research and education initiatives to leverage complementary capabilities outside the healthcare sector and ensure that innovation decisions are translated to strategies and action plans for implementation. This will include supporting the navigation of these projects for resource-matching, collaborators (commercials and Institution of Higher Learnings/Research Institutes), grants etc.

Job Requirements

• Bachelor’s Degree in any discipline with 4 years of relevant experience in a clinical background setting or with experience in clinical research projects and project management in the areas of process improvement, design thinking or innovation projects
• Knowledge and experience in clinical research projects, with the ability to ensure scientific integrity, submit scientific publications and file intellectual property
• Knowledge and skills in project management, process improvement, improvement methodologies and tools and techniques, such as design thinking, lean and Six Sigma, would be a strong advantage
• A professional team player who has demonstrated strategic and analytical skills
• Possess critical thinking skills and able to think out of the box
• Excellent verbal and written communication and interpersonal skills
• Ability to work well with project teams and stakeholders, with dynamic reporting lines and multiple stakeholders
• Must be fully vaccinated against COVID-19