Durapower, a pioneer in the sale, design, and system integration of cutting-edge lithium-ion batteries, is seeking a Financial Planning & Analysis (FP&A) Analyst This critical role is centred on enhancing Durapower's strategic growth initiatives within the realm of advanced energy solutions. As a pivotal contributor to our strategic evolution, you'll decipher market intricacies, steering our product and service offerings toward sustained success.

Job Title: Financial Planning & Analysis (FP&A) Analyst

Job Responsibilities:

· Develop and maintain financial models and forecasts specifically tailored to the battery technology industry.

· Analyse financial performance and market trends within the energy storage sector to support strategic decision-making at Durapower.

· Prepare comprehensive financial reports, focusing on key performance indicators relevant to the battery technology market.

· Collaborate closely with R&D, sales, and marketing teams to develop budgets and forecasts for product development and market expansion.

· Conduct detailed variance analysis to evaluate actual performance against industry-specific budgets and forecasts.

· Support in assessing the financial feasibility of new product innovations and market expansion strategies within the energy storage sector.

· Present insightful financial analyses to senior management to facilitate data-driven decisions in line with Durapower's market objectives.

Requirements:

· Bachelor’s degree in finance, Economics, or a related field

· Proven track record in financial analysis and planning within the energy storage or renewable energy industry.

· Proficiency in financial modelling tools and data analysis relevant to the battery technology sector.

· Analytical mindset with a focus on market dynamics and financial implications specific to energy storage solutions.

· Strong communication and collaboration skills to work effectively across diverse teams within Durapower.

• Develop comprehensive project plans detailing schedules, milestones, and deliverables.
• Efficiently allocate and manage resources such as personnel, equipment, and materials.
• Track and control costs to ensure alignment with the approved budget.
• Identify potential risks and develop mitigation strategies.
• Communicate effectively with stakeholders throughout the project lifecycle.
• Implement and monitor quality control measures to meet industry standards and client expectations.
• Stay updated on regulatory requirements.
• Negotiate contracts, monitor performance, and address issues.
• Familiar with HSE requirements.
• Provide regular updates and reports to stakeholders, highlighting achievements and proposing solutions.

Qualifications/Education:

• Diploma or higher education.
• Minimum 5 years of project management or marine engine product support experience.
• Proven track record of driving projects to completion, on schedule, and to stakeholder satisfaction.
• Project management experience in Engines or Propulsion systems will be a plus.

Job Description:

· Attend to feedback and enquiries from members of public received from MCCY QSM channels such as emails, online feedback system, and calls

· Provide interim replies to QSM cases received

· Work closely with relevant policy divisions and other public agencies to resolve issues raised by members of public

· Monitor progress of QSM cases to ensure they are closed within required service standards

· Assist in collating data and providing analysis on QSM cases received by MCCY for quarterly QSM reports

Working Arrangement:

Working Hours:

Mondays to Fridays, 8.30am to 6pm.

Contract Duration: 3 Months (may be extendable)

Location: Near Clarke Quay MRT Station

Salary: $12-13/H

Job Requirements:

- Customer service experience

- Good writing and communication skills

- Proficient computer skills (MS Word, Excel, PowerPoint)

Job Description

• Understand project requirements and concepts

• To liaise with consultants, supervisors, QS and the general workforce involved in the project,

• Oversee drawing management and control of technical document

• Coordinate of document submission to client and appropriate agencies.

• Created and modification of AutoCAD(2D & 3D) drawing for submission and comply to specified criteria and standards, • Collaborate with project teams on drawings and documentation for distribution and filling.

• Assist with engineering-related documentation and administration, as well as any other responsibilities that may be assigned from time to time.

• Provide daily work plan to site team and coordinate on progress.

• Participate in Key Site surveys, Installation works as per works requirement .

• Monitor project tool, equipment and consumables requirement.

• Work closely with Project Manager to ensure timely completion of project.

• Any other duties assigned by thecompany from time to time.

Job Requirements

Best if person has done swimming pool before

• Minimum 3-5 years local experience in poolconstruction industry required.

• Able to work independently and working in construction working environment.

• Diploma/Degree in Civil Engineering or its relevant

• AutoCAD • Microsoft Office • Initiative and Self Motivated

• Able to manage new and existing projects to achieve project objectives.

• Problem-solving attitude

Job Scope:

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

Requirements:

• Team player
• Experienced in F&B
• Experienced in hotel service and experience with management hotel guest dining and relations etc.

Job Description

Do you possess a genuine passion for connecting with people and making a positive impact? Do you thrive in a fast-paced and dynamic environment? We have an exciting opportunity for you to join our team as a Customer Care Executive where you will play a pivotal role in providing exceptional customer service support and experience, overseeing administrative tasks related to customer care operations.

Responsibilities

· Respond to customer enquiries and feedback via different touchpoints such as hotline, emails, face-to-face interactions and live chat in a timely and professional manner

· Collaborate with various teams and stakeholders to identify appropriate actions and resolve customer feedback and drive implementation of improvement initiatives

· Escalate issues to supervisors to ensure timely and appropriate actions are taken to resolve customer feedback and enquiries

· Create and update documentation and resources including Standard Operating Procedures, training materials and knowledge base articles

· Assist in mapping as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journey

· Maintain accurate and up-to-date records of customer interactions and transactions, including records of lost and found property, in the CRM system

· Perform administrative tasks such as preparation of customer care reports and meeting minutes, management of office inventory and submission of billing-related documents

· Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, driving data-driven decision making

· Identify opportunities and provide insights with proposed recommendations to enhance customer experience and improve processes

· Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management

· Support and execute any ad-hoc duties and projects as assigned or required

Requirements

· Diploma/ Bachelor’s degree in any field or equivalent

· Minimum 2 years of experience in customer service, preferably in a fast-paced environment

· Customer-centric mindset with a passion for delivering exceptional experiences

· Proficient in organisational skills to manage customer records, documentation and administrative tasks

· Possess excellent communication skills, both written and verbal, with the ability to communicate effectively with customers and all levels of the organisation

· Ability to work well in a team or independently

· Strong organisational skills with the ability to multi-task and adapt to changes in a highly dynamic work environment

· Pro-active, self-motivated and keen learner

· Willingness to work on weekends and Public Holidays as required

Working Hours

Mon to Fri: 830am – 6pm

Location

National Stadium (Stadium MRT)

Salary

$2600 to $3800 per month

Benefits

18 days AL

AWS+Bonus

HP Allowance

Flexible allowance

Job Scope:

Address customer enquiries and feedback received via different touchpoints (including face-to-face, hotline and emails) promptly and professionally Handle facility bookings, programme registrations and over-the-counter payment collections Follow up with designated departments and/ or escalate issues to supervisors to ensure timely and appropriate actions are taken to resolve customer feedback and enquiries Keep records of customer interactions, including lost and found items, in the CRM system according to the established criteria and guidelines Maintain secure custody of found property Update notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information Perform daily settlements and financial reconciliations for revenue submissions Identify improvements and propose recommendations to address operational challenges and enhance customer experience Ad-hoc duties and projects as assigned or needed

Job Requirement:

1. Good computer literacy

2. Has experience in customer service

3. Able to commit to 20 – 28 hours per week (Tier 1 or Tier 2)

4. Available to work on the following days and times (or combination of the stated days or times)

Monday to Friday

i. Must be able to work for shifts that fall between 0900hrs – 2230hrs

Saturday & Sunday

i. Must be able to work for shifts that fall between 0630hrs – 2230hrs

5. Able to start immediately

Location:

National Stadium

Salary:

$11 per hour

Are you ready to take your recruitment career to the next level? Do you want fast career growth and industry leading commissions? Looking for a people-orientated company that values your ideas and contributions?

If you answered yes to these questions, then we have the perfect opportunity for you! We are looking for recruiters who can help us scale our business and achieve our ambitious goals. You will join one of the fastest growing and multiple award-winning HR companies in the region.

Job Highlights

Location: 1min from Taiseng MRT

Working Hours: 5 day hybrid work week

Commission: Industry-leading commissions and bonuses

Culture: We are a young team with a fun and supportive environment, as well as an award winning company.

Must have working experience in 3 or more of the following:

Web application

- ASP.Net platform (C#)

- HTML, CSS, Javascript, JQuery, BootStrap

- XML, JSON, SOAP (Interface, Webservice)

- Microsoft SQL Server

- Windows Presentation Foundation (WPF)

- Crystal report (version 7 & above)

Android & iOS project

- Flutter

- API (Entity Framework, Linq)

- Microsoft SQL Server

Policy and Procedure Development:

• Design and implement process flow and transaction-based documentation for the finance department.
• Prepare policy documents for management approval and ensure implementation.
• Report deviations from approved policies to management for corrective action.

Financial Reporting and Analysis:

• Prepare detailed monthly management information system (MIS) reports.
• Perform monthly closing activities, including journal entries and P&L and Balance Sheet analysis.
• Manage corporate accounts for parent/holding companies and subsidiaries.
• Prepare and review monthly reporting, schedules, and bank reconciliations.
• Assist with other reports as needed by the internal finance team.

Vessel Accounting:

• Manage vessel OPEX (Operating Cost) Management reporting.
• Review and process payments for all vessels and relevant notifications.
• Serve as a primary point of contact for accounting/reporting matters.
• Ensure accounting reports for clients are prepared and reviewed within agreed deadlines.
• Explain running cost variances to other departments.
• Oversee invoice posting, payment of purchase invoices, and creditors in compliance with the Company’s payment policy.

Regional Finance Management:

• Manage and oversee finance for regional offices.
• Ensure regional office compliance with laws and regulations.

Payroll Management:

• Design tax-efficient structures for employees and compute tax requirements and deductions.
• Prepare monthly payroll sheets and statutory returns.
• Verify all payroll records and payments.

General and HR Management:

• Build effective relationships within the team and affiliate offices.
• Assist with various projects and ad hoc activities directed by management.
• Perform other duties as required by the Managing Director.

Requirements:

• Previous experience in an offshore and marine operations-related company, preferably in Ship Management.
• A degree or professional qualification in Accountancy, ACCA, or CPA.
• Minimum 5 years of experience as a Finance Manager in the maritime and ship management industry.
• Strong analytical skills and ability to interpret financial statements.
• Experience managing teams.
• Excellent communication skills.

Job Scope:

a. Implementation of EASE 2.0

• For the initial implementation period, HMD(HIBSS) will deploy staff to site to guide staff and contractor, and ensure proper communication between Zonal staff, MA and residents, and works are done according to the contract specifications.
• It is important to train Zone staff and MA/contractor to follow the SOP and do things the proper way from the start.
• The temp staff will assist in conducting site audits in the 5 Zones and monitoring the OKR by staff and contractors in the management of cases.

Requirements:

• Team player
• Comfortable with field work / travelling around Singapore
• Experience with conducting site audits will be preferred

Salary: $16 per hour + transport allowance $50 per month

Working Arrangement:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

Job Description:

• Develop and execute individual audit project plan
• Develop and perform detailed audit procedures with properly documented audit working papers
• Draft the audit findings in clear and concise language
• Develop practical and useful audit recommendations for audit issues raised and obtain management comments on the action plan and target implementation date
• Determine adequacy of corrective actions and reasonableness of target implementation date
• Special projects and ad-hoc duties may be assigned

Working Arrangement:

Working Hours:

Mondays to Fridays, 8.30am to 6pm.

Contract Duration: 3 Months (may be extendable)

Location: Near Clarke Quay MRT Station

Salary: TBA

Job Requirements:

• Able to perform independently under pressure and with minimum supervision.
• Able to network and build effective working relationships with people at all level.
• 3-5 years with at least 2 years in Internal Audit

Job Description

Are you a dynamic and passionate individual who thrives on creating extraordinary customer experiences? We are seeking a highly motivated and experienced Customer Experience Executive to help shape our organisation’s customer-centric culture and champion efforts to make every customer interaction unforgettable and positively impactful!

Responsibilities

• Study and map as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journeys
• Identify pain points and opportunities for improvement and recommend strategic solutions to enhance overall experience
• Understand customer needs and adopt a pro-active approach to maintain and build positive experiences
• Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, and drive data-driven decision making
• Implement service quality standards and processes, monitor performance and drive continuous improvement initiatives
• Collaborate with Technology & Data team to identify and implement customer-centric technologies and tools that enhance the customer experience
• Collaborate with cross-functional teams to drive implementation of improvement initiatives and address potential challenges and resistance to change that may arise during the implementation
• Assist in developing and delivering training programmes to empower employees across the organisation to deliver exceptional customer service
• Analyse training effectiveness through performance metrics, customer feedback, and service quality evaluations
• Proactively address customer issues and concerns by ensuring timely and satisfactory resolution
• Propose innovative ideas and strategies to adapt to changing customer preferences and needs
• Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management
• Stay current with industry trends and best practices in customer experience management
• Support and execute any ad-hoc duties and projects as assigned or required

Requirements

• Diploma/Bachelor’s degree in any field or equivalent
• Minimum 3 years of experience in customer experience design and journey mapping or related role, preferably with a track record of implementing successful customer experience strategies
• Customer-centric mindset with a passion for delivering exceptional experiences
• Excellent communication skills, both written and verbal, and possess effective leadership and influencing skills to collaborate and build cross-functional relationships
• Strong organisational skills and the ability to manage multiple projects simultaneously
• Proficient in Microsoft Office and customer experience software applications (e.g. Freshdesk, PowerBI)
• Ability to work in a fast-paced, deadline-driven environment with a high accuracy and attention to detail
• Excellent problem-solving skills, critical thinking and analytical skills, with the ability to analyse complex data and extract actionable insights
• Proactive, self-motivated and keen learner with the ability to work well in a team or independently
• Adaptable to changes in a highly dynamic work environment

Working Arrangement

Mon to Fri: 830am – 6pm

Salary

$2600 to $3800

Location

National Stadium (Stadium MRT)

Benefits

18 days AL

AWS + Bonus

HP Allowance

Flexible Allowance

Job Description:

1. Research, artwork and layouts for Urban Design Guidebook series (2 books to publish in end 2024)
2. Planning and coordination for Urban Design Festival in end 2024
3. Public engagement support for Identity Corridors (developing drawings, engagement documentation, etc)
4. Support for public space projects in 2024-2025, e.g. stakeholder engagement, coordination, etc
5. Any other duties assigned by supervisor.

Working Arrangement:

Working Hours:

Monday to Thursday: 8:30am – 6pm, Friday: 8:30am – 5:30pm (3 day work week)

Sat/Sun: Off

(flexible 3 days from Mon-Fri)

Contract Duration: 11 Months

Salary: $2100-$4200/Month

Location: Near Maxwell

Job Requirement:

1. A degree in Architecture or Planning
2. Interest to work with stakeholders and be part of public engagement
3. Proficiency with 3D modelling, using rhino, sketchup
4. Proficiency with graphic design software, e.g. Adobe Photoshop, Indesign, Illustrator
5. Able to read plans and translate them into 3D models
6. Ability to work independently as well as in a team is a must

Job Scope:

- Assist in conducting field interviews for data collection for 4.5 to 5 days a week across Singapore.

- Handle respondents’ queries and feedback.

- Assist in general field duties, e.g. clarify returns with survey respondents, verify data in survey forms against supporting documents and perform data entry/editing, upload captured information via FormSG or similar platforms

- Company EZ-Link card will be provided to cover the cost of bus and MRT fare for fieldwork.

- Report to office on every Monday 8.30am (unless informed otherwise by reporting officer) for briefing and clarification.

Job Requirements:

- Ability to read and speak English.

- Ability to converse with respondents who speak only Mandarin to obtain price information not available on price boards and identify the items on the price boards/price lists printed only in Chinese.

- Experience in conducting face-to-face interviews and able to handle people with different profiles.

- Familiar with wet market items.

- Familiar with using tablet to source for information.

- Ability to speak some Chinese dialects will be useful.

Location:

109 North Bridge Road Funan #08-01

Singapore 179097 / City Hall

Working Arrangement:

Mon, Tue, Thu, Fri : 8.30am - 6.00pm (8.5h);

Wed : 8.30am - 5.30pm (8h)

Contract Period:

April 2024 to Feb 2025 or May 2024 to Mar 2025

Core Responsibilities

Project Management

• Manage and strategize end to end activities as well as coordinate of projects efficiently
• Source for materials, determine pricing and confirmation
• Control and manage project expenditure within guidelines
• Provide project support to departments, including site evaluation, review technical drawing, oversee setup and meeting clients, when necessary
• Provide timely communication and job coordination between internal & external customers
• Meticulous with good working knowledge of carpentry and construction details
• Responsible for props checking and preparation of on-site project checklist; tools & equipment and post installation report
• Provide on project management training to Support Team

Costing Management

• Preparation of sales quotation to potential clients
• Sourcing of related information to support the projects
• Evaluate project estimates and costing
• Prepare costing sheets for projects

Vendors / Suppliers Management

• From selection, to evaluation and risk assessment to ensure vendors/suppliers meet service level agreements

Job Specifications

• Good working knowledge of project management covering principles and practices related to project estimation, technical, costing, liaising, labor forecasting, building permits, multiple disciplines involved in areas of responsibilities
• Able to work independently and meet tight deadlines
• Excellent interpersonal, communication skills and collaborative skills to work closely with both external and internal customers
• Must be prepared to work at irregular hours due to project requirements

Job Scope:

• Ensure timely and accurate tracking and bookkeeping of items across all gifts,
books and HADC inventories.
• Upkeep systematic storage of inventory in storerooms in the ADC Office, Extension
Building and Curators Building for ease of retrieval.
• Provide administrative support for any other functions which include tasks such as
sourcing and deploying personnel, preparing mass invitations, tracking responses
and preparing seating plan for all events under the section’s preview.

Job Requirements:

[Working as One Public Service]
o You understand how your work contributes to achieving the desired outcomes
of the President’s Office.
o You actively listen to others and contribute to a respectful and collaborative
working environment within the section.

[Serving with Heart, Commitment and Purpose]
o You take responsibility for your decisions and actions and follow up promptly to
remedy situations where necessary.
o You discuss action plans with your supervisors for more complex work tasks.

[Working Effectively with Citizens and Stakeholders]
o You identify and highlight cases that require special consideration to your
supervisors, and propose solutions to meet citizens and stakeholders’ needs.

[Work Experience & Knowledge]
An ideal candidate should possess the following:
• Singapore Citizenship.
• Relevant experience in similar position.
• Good knowledge of Microsoft Word and Excel.

[Personal Traits]
• Able to work independently and in a team.
• Meticulous and systematic.
• Good communication skills.
• Comfortable with using in-house databases.

Working Location:

Orchard Road Singapore 238823

Working Arrangement

8.30am to 6pm (Mon to Thurs), 8.30am to 5.30pm (Fri)

Job Scope:

- Compare current with past data and create mapping files to link them based on a new structure.

- Perform complex mathematical calculations to derive the required data.

- Check the data captured and computed by the system.

- Assist in system testing.

- Verify the results generated by the computerised system.

- Cover price collection via fieldwork when necessary.

Job Requirements:

- Good command of English and numeracy skills

- Good Microsoft Office skills (Word and Excel)

- Meticulous

Location:

109 North Bridge Road Funan #08-01

Singapore 179097 / City Hall

Working Arrangement:

3 days on-site (Mon, Tue and Fri), 2 days WFH (Wed, Thu)

Contract Period:

May 2024 to Mar 2025

Job Scope:

• Provide administrative and secretarial support for day to day tasks like schedule management, booking meeting venues, handling meeting logistics, and managing requests from staff and external companies as well as agencies for meeting slots
• Manage travel arrangements for the Director, handle expense claims, procure office supplies as well as track processing of invoices and payments
• Organise divisional functions, off site and teambuilding events as needed
• Prepare meeting materials and event admin briefs where necessary
• Perform budget tracking for certain line items and purchase related processes
• Participate in any other ad hoc projects (such as assisting with events management) and committees as assigned from time to time

Requirements:

• Minimum of five to seven years’ secretarial experience at the executive level preferred
• Proficient in Microsoft Office Word, Excel, Outlook and PowerPoint
• An independent, self-motivated, organised and resourceful individual who has strong time management skills and can work well with minimal supervision
• Able to pick up new tech systems/tools required for work
• Good negotiation, interpersonal and communication skills
• Exercise sound and reasonable judgment in sorting out priorities and deadlines
• Attention to detail and meticulousness
• Possesses professionalism, tact and discretion in handling confidential matters
• Proficient in Microsoft Office Word, Excel, Outlook and PowerPoint

Location:

GovTech-HQ MBC 10 / #10-01

Job Scope:

Change Management

• Develop communication and engagement plans for tech policy awareness and familiarisation, solicit and manage feedback on policies under development and post-publication, and provide clarification to address concerns.
• Engage stakeholders, from both business and technical (ICT&SS) domains, to communicate, build consensus and gain support for ICT&SS policies, considering stakeholders' needs and priorities, key players and their sphere of influence.

ICT Policy Development

• Solicit and manage feedback on policies under development and post-publication, and provide clarification to address concerns, including technical implementation issues pertaining to the introduced policies and standards, and develop materials to ensure effective promulgation of ICT&SS policies.
• Develop effective implementation plans for the ICT&SS policies.
• Review the effectiveness of implemented ICT&SS policies or controls to uplift the Government's use of technology in ICT&SS implementation.
• Design and develop training, briefing materials and other related materials to ensure effective promulgation of policies, risk assessment, security threats etc.

ICT Portal Development

• Work with internal developers to design, get feedback and enhance the portal for the ICT&SS policy publication based on gathered requirements. Present the mock-ups to internal stakeholders to obtain their agreement and gather feedback for further improvements.

Requirements:

1. Degree in ICT, Computer Science, Engineering, Business, or related field.
2. Minimum 10 years experience in large ICT project implementations and change management, preferably with public sector agency experience as a ICT practitioner
3. Knowledge of service journey, UI/UX design principles for visually appealing and user-friendly portal.
4. Familiarity with agile development and system integration via APIs.
5. Proven track record in working with cross-functional teams including external vendors and internal key stakeholders (ICT practitioners, security and engineering teams), to facilitate and coordinate activities and communications.
6. Strong written and oral communication skills, with the ability to present to senior management.
7. Excellent vendor management, agile, interpersonal and problem-solving abilities.

Required Skills:

1. Public Sector agency experience as a ICT practitioner
2. Have data analytics experience in using Ms Excel (advance features) and Tableau
3. Have experience in agile development lifecycle
4. Have experience with change management techniques

Location:

GovTech-HQ MBC Block 10

Responsibilities:

• To assist with reviewing drawings and scope of works, resolving technical issues with clients and subcontractors to ensure proposals and project accuracy and quality.
• Demonstrate excellent organizational, time management, leadership, and decision-making skills.
• Collaborate with cost and schedule engineer for schedule estimates, progress monitoring and reporting, cost forecast, resource loading and planning.
• Perform day-to-day site management and attend sub-con/technical meetings to ensure specifications are being followed and work is proceeding on schedule.

Requirements:

• Bachelor's Degree in engineering or equivalent.
• M & E site experience in construction industry preferred.
• Basic knowledge and skills in Autocad Drafting Software.
• Must have excellent verbal and written communication skills.
• Must also possess effective interpersonal skills.
• Must consistently demonstrate strong analytical skills, be detail-oriented, highly organized and self-motivated.
• Can efficiently and effectively handle multiple and shifting priorities while working on multiple proposals and projects and meeting tight deadlines.
• Must have delivery focussed approach, must take ownership, and drive the activities for closure as per client expectations.
• Possess good project background and technical writing ability and skills.
• Proactive & resourceful and hands-on with good initiative.
• Independent contributor who can work well with minimal supervision.

Job Scope:

• Handle public correspondences

• Partner departments and public agencies to improve service quality and court user experience

• Publicise and implement service initiatives and resources to motivate officers to excel in service delivery

Requirements:

• 2 – 5 years of customer service working experience

• Excellent oral and written communication skills

• Experience with using a Customer Relationship Management system would be an advantage

• Proficient in Microsoft Office suite of applications (in particular Word, Excel, and PowerPoint)

• Candidates without the required work experience but possess the relevant skills are welcome to apply

• Good attention to detail

• Able to empathise with others

• Able to think on the feet and devise solutions resourcefully

• Good time management with the ability to multi-task well

• Excellent team player who is also self-driven and can work independently

Contract Period: 1 year

Salary: $3500 to $3600 / month

Working Location: Havelock Square

Working Arrangement:

Mon to Thur : 8.30 am to 6.00 pm

Fri : 8.30 am to 5.30 pm

Role:

• Comprehend and address client needs, delivering customized solutions.
• Adhere to established sales protocols to advocate and sell Marine Port Agency Services, UTG, and Offshore Diving Division Services.
• Analyze market insights and customer buying behavior to devise sales strategies aligned with business division objectives.
• Actively engage in the market, prioritize customer interactions, and occasionally conduct visits to understand and address customer needs, emphasizing the value of our services.
• Generate intricate and value-driven quotes that underscore unique selling points based on customer requirements.
• Follow up on quotes to ensure comprehension and alignment with customer needs.
• Conduct business development activities, maintain client follow-ups, and collaborate with third parties as required.
• Demonstrate strong negotiation skills and adeptness in closing deals with customers.
• Cultivate and manage customer relationships through high-quality work and fair dealings.
• Collaborate closely with HOD/LM to master cost planning and budgeting, establishing the project’s cost baseline and negotiating with clients accordingly.
• Represent the company at workshops, webinars, seminars, exhibitions, etc., fostering connections with clients and showcasing our services.
• Stay informed about industry trends and acquire new clients to augment business turnover.
• Execute any additional duties assigned by Managers and Directors in a professional manner.

Requirements:

• Preferred candidates possess 2 years of Business Development experience in industries such as shipping industry/minimally logistics industry

Job Description:

CCA Training

• To conduct structured computing programmes on coding (using Swift playgrounds, Scratch, Micro:bit and Makecode Arcade), App development (using Thunkable and GameSalad), 3D printing (using Tinkercad and Sketchup) and graphics (using Inkscape)

• To conduct structured computing programmes on “Learning with iPad” as part of 1:1

• Personalised Learning Device Programme

• To conduct structured computing programmes on Learning Management System: Student Learning Space, Microsoft 365, Google Workspace and Apple Classroom

• To conduct structured computing programmes on Edtech tools such as gamification, Augmented Reality and Virtual Reality.

• To maintain IT tools and software used for IT programmes, workshops and Project Work

AV System & Photography

• To assist Info-Comm Club teachers-in-charge in the conduct of students AV training and support all school events and functions.

• To assist in the maintenance of school PA system.

• To assist in setting up and hosting of live streaming of school events (using OBS)

• To assist students for video productions, edit videos for schoolevents (using Final Cut Pro)

• To monitor and drive the use of Recording Studio among the students.

Makerspace

• To conduct and organise makerspace workshops and maintain the makerspace.

• Assist Students with the use of the equipments in the Makerspace

Others

• To assist in providing IT training workshops to teachers in using Edtech for teaching and learning

• To co-teach lower secondary Project Work in coding using Design Thinking framework

• To assist in any other tasks required by HOD ICT, SH ICT, ICT Manager, Principal & Vice-Principals

Working Arrangement:

Location: Jurong West

Salary: $2900/Month

Working Hours:

• Mondays to Thursdays: 8 am to 5 pm (including 30 minutes lunch)

• Fridays: 8 am to 4.30 pm (including 30 minutes lunch)

• Service usually not required on Saturdays, Sundays and gazetted public holidays

1.Qualification

• ITE / Diploma holder in IT-related discipline

• Professional certifications

2. Digital literacy knowledge and skills in:

• Has knowledge and able to teach use of Apple hardware and application ecosystem (Personal Learning Device, iPad)

• Has knowledge and skills and able to teach use of Edtech tools o Apps development (Thunkable and GameSalad)

o 3D Printing (Tinkercad and Sketchup)

o Programming (Scratch, Micro:bit, Makecode Arcade, Swift playgrounds and Micro:bit)

o Productivity tools (MS 365, Google Workspace ecosystem)

o Creative tools (video and photo editing, like Adobe Photoshop & Adobe Premier Pro)

o Collaborative learning tools (padlet, classkick)

o Gamification, AR and VR tools (Reality Composer)

• Has knowledge and skills and able to teach operating AV systems

• Has knowledge and skills and able to teach use of broadcasting tools

(OBS) to support events

• Has knowledge and skills and able to teach use of maker tools

3. Experience

• At least 2 years of experience in designing and conducting coding and makerspace programme workshops.

• At least 2 years of experience in training students to operate AV systems to support events.

Job Scope:

• a. EASE (Direct Application)

i. Conduct audits at critical stages of Managing Agent (MA)/contractor’s works

ii. Engage seniors/caregivers during works

iii. Conduct checks on MA/contractor for compliance with Method statement, SOP and use of approved materials from approved suppliers

iv. Conduct checks on completed works on site tally with the items and quantity indicated in the Completion Form and claims submitted by the MA via HDB System

• b. Sprucing Work for HDB Flats

i. Conduct audits at critical stages of Sprucing Work for HDB Flats

ii. Conduct checks on contractor for compliance with Method statement, SOP and use of approved materials from approved suppliers

iii. Conduct checks to ensure that scope of works constructed and materials used were in accordance with contractual provisions, and amendments were covered by approved Requests for Variation Orders (RVOs) and supported with proper documentation

• c. New precincts/BTO projects

i. Conduct regular site checks for illegal dumping activities at common areas (e.g. void deck, turf area, staircase, common corridor, etc), and signs of misuse of lifts during the first 3 to 6 months upon completion of new blocks. Inspection may be required after office hours during both weekdays and weekend (including public holidays), if the need arises

• d. PSI

Arrange inspections with:

i. tenants to check, arrange for repair and monitor till repair is completed

ii. flat owners to check, arrange for repair under Goodwill repair assistance Scheme and monitor till repair is completed

• e. Any other duties as assigned by Supervisor

Requirements:

• Team player
• Comfortable with field work / travelling around the estate
• Experience with inspections / repair will be preferred

Salary: $16 per hour + transport allowance $50 per month

Location: Central zone includes Toa Payoh, Bishan, Bukit Merah, sims drive, Queenstown & Clementi

Working Arrangement:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm