Key Responsibilities:

• Lead and manage a team of customer service representatives to provide exceptional customer service through multiple channels (phone, email, chat, etc.)
• Develop and implement customer service strategies to improve customer satisfaction, loyalty, and retention
• Analyze customer feedback and data to identify areas for improvement and implement changes accordingly
• Collaborate with other departments (Operations, Sales, Finance) to resolve complex customer issues
• Ensure compliance with company policies and procedures
• Develop and maintain relationships with key customers to ensure high levels of satisfaction
• Identify opportunities for upselling and cross-selling services to customers
• Conduct regular performance reviews with team members and provide coaching and training as needed
• Develop and manage budgets for customer service operations
• Stay up-to-date with industry trends and best practices in customer service

Requirements:

• Bachelor's degree in Business Administration, Marketing, Economics or related field
• At least 4 years of experience in a customer-facing role, preferably in the shipping industry
• Proven track record of success in leading a team and improving customer satisfaction
• Excellent communication, leadership, and problem-solving skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM systems (Salesforce.com)
• Excellent organizational and time management skills

Duties and Responsibilities:

· Ensuring the day-to-day order management activities are executed flawlessly and timely.

· Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.

· Responding to customer queries in a timely and accurate way, via phone, email or chat

· Build sustainable relationships of trust through open and interactive communication

· Order management inclusive the following :

·Processing of orders, consignment fill up, billing and returns

·Product recall handling – collection & replacement

· Generate backorder report

· Generate sales order report

· Consignment Inventory Management

· Project Management

· Participates Customer’s supply chain related meeting / review

· Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.

· Responds to and resolves complex customer complaints. ·

· Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements

· Ensure Customer Service activities are aligned with the total Supply Chain strategies

· Participate actively in alignment and adherent to business objectives, policies and procedures · Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification: · Degree Holder preferably in Business Management, Economics, International Studies, with minimum 3 year of Customer Service/ Supply Chain/ Order Fulfilment experience

· Experience in Healthcare sector is a plus

· SAP System knowledge, especially in “Order To Cash” process

· Basic Understanding of Return & Rejection Process

· Strong in Analytical Skill, Problem Solving and PC Literate

· Understanding of basic business finance

· Strong leadership and decision making skills

· Demonstrated ability to handle multiple tasks

· Cultural sensitivity and ability to work and thrive in a multi-cultural environment, as well as an ability to work in a matrix environment are required.

· Ability to adapt to an ever- changing supply chain environment and organization development driven.

· Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated

· Strong application and knowledge of MS Excel, Words and PowerPoint

Benefits:

· Weekend Incentive

· Incentive Scheme

· Birthday Leave

· Medical with Dental Benefit

· Meal Provided

· Staff Discount

· Great Career Advancement

· Islandwide

Salary: up to $2,500 per month

RESPONSIBILITIES:

· Preparation of food in compliance with health and safety standards

· General cleaning and maintenance of kitchen equipment

· Ensuring smooth daily operations

· Assist in inventory management

· Customer Service

· On rotating stations

Work Arrangement:

5 Day Work Week (Including Sat, Sun & PH)

REQUIREMENTS:

No experience required as training will be provided

Passion for the F&B and service industry

Positive attitude and a team player

Job Scope:

You will handle phone calls, email enquiries from public and also handle walk-in customers to carry out the full spectrum of customer service duties.

Customer engagement such as:

• Handle phone calls, email and walk-in queries or feedback from tenderers pertaining to tender/renewal/assignment & transfer of stalls
• Attend to other tasks relating to market and hawker stalls tender/renewal/change of trade/assignment & transfer of stalls
• Engage and follow up with customers to complete signing of Tenancy Agreements and collection of stall keys
• Handle queries or feedback from customers pertaining to signing of Tenancy Agreements
• Engage customers to equip with basic digital skills such as creation of email accounts and Singpass login.

Administrative duties such as:

• Verify signed Tenancy Agreements to ensure signatories are in order.
• Collate information and prepare statistics to track the progress of signing of Tenancy Agreements and Tender of stalls applications
• Other duties to be assigned relating to the signing of Tenancy Agreements and Tender of stalls

Job Requirements:

• 1-2 years of relevant working experience
• Proficient in Microsoft Office Suite and computer skills
• Service orientated
• Pleasant disposition and positive attitude
• Meticulous with an eye for detail
• Able to multi-task
• Good interpersonal and communication skills
• Good team player, highly self-motivated, resourceful and pro-active
• Handle customers’ requests and enquiries in a professional and timely manner
• Experience in frontline Customer Service will be an added advantage
• May be required to work on site (hawker centres) to support/handle the distribution of materials to hawkers
• May need to work on weekends

Salary: $13/hour

Location: TBA

Contract Period: 8 months

Work Arrangement:

• 5 Day Work Week (Including Sat, Sun & PH)

$2500/Month

Benefits:

• Weekend Incentive

• Birthday Leave

• Medical with Dental Benefit

• Meal Provided

• Staff Discount

• Great Career Advancement

RESPONSIBILITIES:

• Preparation of food in compliance with health and safety standards

• General cleaning and maintenance of kitchen equipment

• Ensuring smooth daily operations

• Assist in inventory management

• Customer Service

REQUIREMENTS:

• No experience required as training will be provided

• Passion for the F&B and service industry

• Positive attitude and a team player

Job Decriptions:

• Monitoring the set-up of the bar, lounge, private functions and hospitalities.

• Making out liquor checks for lounge, bar, private functions, hospitalities, and any liquor for Executive staff members.

•Overseeing the functions of the department to include general bar and lounge service to private functions.

• Assisting with the set-up of bar, lounge, private functions and hospitalities when needed.

• Coordinating private functions.

• Monitoring the lounge, private functions to see that areas are adequately staffed and begin on time.

• Assisting guest with any problems or needs.

• Directly supervising Department employees in order to fulfill client needs in accordance with Capella policies and procedures.

• Maintain the highest level of employee/guest relations.

Job Requirements:

•Ability to work any assigned shift/work schedule.

•At least 3 years experience in same industry

• Has good experience in staff management and f&b

Key Job Responsibilities and Functions of a Project Executive Intern at Trinax

1. Project Involvement:

• Engage in the full life cycle of 360 projects, from initial conception to final deployment and ongoing support using the proven tools and well-established systems to manage and deliver projects successfully.

2. UX Research Workshops and Studies:

• Participate in conducting UX research workshops.
• Synthesise data from UX studies to inform and refine design decisions.
• Assist in creating user personas, journeys, and other essential UX artifacts.

3. Creative Process:

• Collaborate with the creative team to brainstorm and develop innovative project concepts.
• Contribute to the preparation of project proposals and client presentations.

4. Facilitation and Communication:

• Facilitate "show and tell" sessions with developers to ensure alignment on project goals and progress.
• Serve as a liaison between various project stakeholders to ensure clear and consistent communication.
• Technical and software-engineering know-how will be a bonus in making a more effective contribution as a liaison.

5. Testing and Quality Assurance:

• Assist in alpha and beta testing phases, identifying and documenting issues and feedback.
• Conduct usability testing to ensure the product meets user needs and expectations.
• Participate in user acceptance testing (UAT) to validate the final product before deployment.

6. Deployment and Support:

• Support the deployment of projects, ensuring smooth and successful launches.
• Provide ongoing support and maintenance for deployed projects, addressing any issues that arise.

7. Documentation and Reporting:

• Maintain detailed project documentation, including meeting notes, testing reports, and project plans.
• Prepare regular status reports and updates for project stakeholders.

8. Learning and Development:

• Stay updated on industry trends and best practices in project management and UX research.
• Engage in continuous learning and development opportunities provided by Trinax.

Mentorship and Support

The Project Executive Intern will work within a buddy system alongside a mentor, a Senior Project Manager. At Trinax, the intern will be equipped with a strong support system to ensure a seamless integration and an extremely purposeful experience, contributing to real-world commercial projects. This mentorship will provide invaluable guidance and support, helping the intern to navigate and excel in their role.

Job Description:

• Support communications activities for upcoming milestone event, including planning and managing stakeholders and vendors.
• Drives volunteer recruitment strategies through multiple channels (social media, video productions etc.)
• Coordinates communications with volunteers to ensure meaningful engagement and solicit feedback to improve workstreams and processes.
• Implements the training roadmap together with Senior Manager (M3 Policy) and AD (M3 Policy & Planning) and work with external stakeholders to provide opportunities for volunteer capability building.
• Organises regular platforms for volunteer recognition and appreciation, and engagement programmes.
• Manages M3@Towns volunteers by working closely with stakeholders to support M3 deliverables and ensure targets are met.

Working Arrangement:

Contract Duration: Aug - Dec 2024

Salary: Hourly Rated

Working Hours:

Monday to Friday: 9am – 5.30pm

Location: Geylang Serai

Job Requirements

• Experience working with volunteers.
• Experience managing social media campaigns, copywriting, publicity, and other communications activities.

Job Description:

Manager (Project Management)

Manage, plan and implement the new and upgrading of community centres/clubs development and other client projects from planning to completion including defects liability periods, handing over of required documents to EMD, DPIPs and finalization of project accounts.

Work Arrangement:

Location: Near Jalan Besar MRT

Contract Duration: 3 months

Salary: TBA (monthly rated)

Working Hours:

Monday to Thursday: 8.30am – 6.00pm
Friday: 8.30am – 5.30pm

(after office hour meeting when required due to projects needs/requirements)

Job Requirements:

• Professional Qualification in Architectural, Building, Construction Management, Project Management, Quantity Surveying or other building related disciplines with a minimum three years of relevant experience in managing building projects.

· Achieve operational goals and key performance indicators that are aligned to the organization’s overall strategic objectives.

· Develop and implement product strategies in line with company goals and market needs.

· You need to understand the management of company operations and processes. You will need data analytics to monitor performance, identify insights, and enable data-driven in the company. You will be required to participate in the management of project processes and project timelines.

· Work closely with sales, marketing and operations teams to identify and capitalize on opportunities to strengthen product positioning in existing and new markets.

· Reviews, streamline and implement solutions to enhance the operational efficiency and effectiveness.

· Develop, coordinate, and support sales and marketing efforts for each product portfolio and manage its entire operational life cycle.

· Perform detailed scoping of the project by working closely with all functional leads – including the alignment of the workstream’s outcome, responsibilities, task lists and timelines.

· Delegating on behalf of the manager.

· Weighting in on decision-making processes by presenting reasonable, fact-based points of view.

· Carrying out specific projects or tasks as instructed by the manager.

· To handle any related administrative tasks.

· Organise and manage the CEO's calendar, appointments, meetings, and conferences.

· Prioritise meetings, emails, phone calls as requested by our CEO's daily activities.

· Organising management and board meetings.

· Make sure the CEO understands key priorities for liaising with other functional areas.

· Travel arrangements, coordination of business travel, meeting schedules, video and teleconferencing needs.

Job Description:

· Provide support for finance operations, including timely reconciliation and processing of transactions for reimbursement/recovery as part of the centralised processing framework.

· Assist with the implementation of transformation initiatives to improve operational efficiency.

· Assist in developing training materials for new financial procedures as part of change management.

· Other relevant ad-hoc duties as assigned

Working Arrangement:

Contract Duration: 10 Months

Salary: $2000-$4000/Month (depending on relevant skills and experience)

Working Hours:

Monday to Thursday 9am to 6.30pm

Friday 9am to 6pm

Location: Jalan Besar

Job Requirements

At least 2 years’ experience in Finance or IT preferred

Skills: Advanced Excel, VBA, RPA, process innovation.

Job Scope:

Taking stock of the content in archival boxes

1. Require to perform e-filing of various projects.
2. Require to move and sort out archival boxes and transfer for disposal and new storage or to convert into electronic records. *Archival boxes are approximately 1-2kg each.*

Working Hours:

Monday to Thursday 9am to 6.30pm

Friday 9am to 6pm

Contract: 1 Year

Location: Jalan Besar

Salary: Monthly Rated

Job Requirements:

Skill: Proficient in Microsoft applications and tech savvy

Experience: Min “O” level.

Comfortable with carrying heavy boxes

The HR Business Partner provides a wide spectrum of HR services to the assigned centres/ departments. He/ she will partner with them to ensure out the smooth delivery of HR Services.

*This position is for an initial 12- month term and may be renewed.

Key Responsibilities for HR Business Partner:

• Handle the entire recruitment process (sourcing, shortlist and interview candidates, prepare salary proposal, offer successful candidates, and on-boarding).
• Administer Training (course registration, payment, subsidies submission etc). Maintain staff training records and monitor budget utilization.
• Management of Interns and Locums (sourcing, onboarding, and payments), and monitor expenditure.
• Perform various HR Administration processes such as contract renewals, conversion to part-time, employeebenefits, and off-boarding.

Other Responsibilities:

• Ensure compliance with HR policies and statutory regulations.
• Be the main point of contact for the employees on HR related matters.
• Assist in annual performance appraisal exercise.
• Any other duties as assigned by Management from time to time.

Requirements:

• Degree/ Diploma in Business Administration or related discipline
• Minimum of 3 years full spectrum of HR work experience
• Possesses good interpersonal, communications and presentation skills.
• Able to work independently, as well as a team player.
• Highly motivated self-starter with an ability to prioritise tasks, forward plan, meet deadlines and deliver results.

Added advantage:

• Prior work experience in the social service sector is an added advantage.

Job Description:

1. Enrol students to courses in student portal and student management system (SMS)

2. Customer support to students queries and issues.

3. Maintain academic matters.

4. Other manual administrative work.

Working Arrangement:

Location: Braddell

Salary: $2400/Month

Contract Duration: 6 Months

42 hours/week, Monday to Friday

8.30am to 6.00pm (Mon – Thurs)

8.30am to 5.30pm (Fri)

Job Requirements:

· Qualification: diploma or equivalent

· Strong proficiency in Microsoft Office Suite (Word, Excel – familiar with using VLOOKUP).

· Relevant experience in office administration, school environment will have added advantage.

· Preferably with experience in using systems.

· Excellent communication skills with the ability to interact professionally with system users.

· Strong organizational skills with the ability to manage multiple tasks and deadlines.

· Attention to Detail: Adept at managing details, organizing records, and keeping accurate records.

Must be available to work full-time for a period of six months.

Familiarity with Workday is advantageous.

Responsibilities:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documentation and following up on important actions and decisions from meetings.
• Preparation of necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining and assisting in project changes.
• Providing administrative support when required.
• Undertaking project tasks as required.
• Assist in the development of project strategies alongside the management.
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required.
• Assessment of project risks and issues and providing solutions wherever applicable.
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members.
• Adhere to project management calendar for fulfilling each goal and objective.

Requirements:

• Working hours & days : 5.5 days work week.
• Working location - CBD Area.

Job Description:

· Open and close school gates/classrooms/special rooms

· Logistics support e.g. carry of tables, chairs and benches that are required for school functions

Assisting in the cleaning of special rooms (Rifle Range, Library)

Working Arrangement:

Contract Duration: 2 Sept 2024 to 29 Aug 2025 (11 Months)

Working Hours:

· Mondays to Fridays: 9:30am to 6:30pm, inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays.

Salary: $1800/Month

Job Description:

• Nutrient tagging of food database, such as oil, coconut milk, beverages.
• Data entry of product packaging information and nutrient content into database
• Visiting physical stores to obtain information.
• Basic data analyses to show trends in the information captured.
• Conduct monitoring of compliance of freshly prepared and prepacked beverages to the Nutri-Grade labelling (physical site checks & online checks)
• Any other ad-hoc duties as assigned.

Working Arrangement:

Location: Outram Park

Working Hours:

Mondays to Fridays: 25 Hours/Week

Saturdays: Day Off

Lunch: 1 hour

Salary: $17/H

Job Requirements:

• Experience with Microsoft applications
• Experience in Administrative work
• Organised and meticulous

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception.
• Planning with the team, choosing, organizing, and motivating across different vendors.
• Overseeing and monitoring all the Campaign progress activities as per the timeline.
• Delivering and ensure client satisfaction within budget allocated.
• Engage senior stakeholders to discuss and address project issues and risks.
• Drive and manage project end to end delivery including requirement, design, testing, deployment.
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor.
• Provide timely updates to internal and external stakeholders as per required.
• Meet up with clients and conduct presentations whenever there is a need to.
• Be on time and reply to clients enquiries whenever necessary.
• Ensure all the Digital Marketing Campaign timelines are properly managed.
• Works closely with the Digital Marketing team.
• Conduct meetings, delicate work and communicate across clients feedback periodically.

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication.
• Pro-active, hardworking, good working attitude, meticulous and results oriented.
• Resourceful and problem solver.
• Candidates must be able to function in agile work environments.
• Excellent analytics skill with strong business acumen.
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders.
• An advantage to have, Marketing / Digital Marketing background, website development experience.

ob Description

✓ Responsible for the Restaurant business performance and maintain high standard of service

✓ Create and execute plans for restaurant sales and profitability

✓ Plan and coordinate menus with Executive Chef

✓ Build strong relationships with customers and serve as the main point of contact

✓ Advise customers on menu and beverage choice

✓ Respond to customer complaints. Ensure positive customer service, taking appropriate actions to turn dissatisfied customer into return customer

✓ Provide effective leadership to the Service Team

✓ Handle disciplinary issues, conducting Annual review and confirmation of staff

✓ Constantly review, evaluate SOP and suggest improvements to the management

✓ Ensure all employees adhere to the company's SOP

✓ Train & coach team members to ensure staff development

✓ Handle and control cashiering duties, daily sales collection, cashiers float and petty cash claims ✓ Perform banking duties

✓ Any other appropriate duties and responsibilities as assigned

Requirements

✓ Minimum 5 years of relevant experience with 3 years in a managerial role

✓ Have good product knowledge on Japanese food

✓ Knowledge of cost/inventory management would be an added advantage

✓ Excellent organizational skills

✓ Ability to thrive in a challenging environment

✓ Strong public relations with excellent interpersonal & communication skills

✓ Candidate must be a strong leader & team player

✓ Demonstrate commercial capability to deliver profit, control costs and build customer loyalty

✓ Candidate must have basic PC-literacy

Responsibilities:

• Achieve the shop sales and objectives that are set by the company
• Accountable and responsible for the day-to-day effective and efficient operations of the shop
• Responsible and committed in training staff and building teamwork
• Possess strong product knowledge, selling skills and able to manage optimal stock level in the shop
• Coach and counsel the team members for optimal shop performance
• Assist superior by performing the duties and tasks that are assigned at any time

Requirements:

• Able to work in weekends and public holidays
• Proven sales results, superior people management skills and shop operations experience
• Strong in coaching and counselling of team
• A team builder and developer
• Constantly explore and groom individual potential to acquire the skills and knowledge needed in the job

Salary : $3000-$4000
Working Location : Boon Lay
Working Hour : 5 days

Responsibilities
• Support the Category Manager in creating marketing opportunity for new products, complementing existing range of products and businesses for expansion and growth for South East Asia and South Asia region.
• Work closely with CSI and R&D to identify trends, customer preferences and competitive analysis to inform marketing strategies.
• Update and maintain the New Product Information database to ensure a comprehensive understanding of market trends and production details.
• Conduct product evaluation sessions in collaboration with category and R&D teams.
• Provide insights on regional market trends across various categories.
• Perform market analysis to understand market trends, consumer behaviour and the competitive landscape via primary data and secondary data.
• Develop and curate compelling marketing materials to captivate and engage customers.
• Develop and present relevant marketing concepts in response to customer and sales requests.
• Coordinate projects with various stakeholders, ensuring smooth execution and successful completion of projects.
• Regularly review with Category, R&D teams, and relevant departments to enhance category capabilities, implement best practices, and stay updated on trends.
• Support and assist the Category Manager in planning and organizing Regional Strategy Category Meetings.

Requirements
*Minimum degree or relevant educational qualifications, preferably with academic specialisation(s) in Marketing, Advertising, Media Planning, Food Science, or equivalent
*1 to 2 years of experience in Marketing role related (Candidates with no experience are welcome to apply)
*Prior exposure in global MNC company and FMCG would be an added advantage
*Proficient in design tools (Adobe Photoshop, Canva), Microsoft Office Suite (Word, Excel, PowerPoint) and other presentation tools

Job Description:

• Perform daily procurement/ warehouse duties including but not limited to inbound (receiving), outbound (pick/pack), materials handling and general housekeeping
• Ensure accuracy of incoming goods which includes inspection for defects, damages or missing items
• Quality and quantity check of outgoing goods before dispatching to outlets or customers
• Maintain inventory and order supplies whenever necessary
• Ensure all documentations relating to inventory movements are in order
• Communicate productivity targets to the team and ensure they have a clear understanding of expectation and job requirement to current and new staff
• Cleanliness and upkeeping of warehouse
• Maintenance and upkeeping of equipment and vehicle
• Assist with deliveries to outlets and customers whenever necessary
• Responsible for monthly stock take and ensure physical goods and system levels are accounted
• Coordinate import and export packing, preparation, documentation, etc.
• Communicate and coordinate with other departments and customers whenever needed
• Other jobs assigned by Manager whenever required

Requirements:

- Experienced

- Committed with good working attitude and resilience to produce the desired results

- Independent and self-driven with the ability to multi-task in a dynamic and fast-paced environment and perform under pressure

- Good team player

Responsibilities:

Tendering

• Monitoring the availability of prospective projects or consultancy contracts on the Singapore government and other websites (mainly GeBIZ, Ariba, Sesami)
• Preparation of tenders for final submission (as per the given closing dates/deadlines)
• Studying and analyzing the tender documents in detail to assess the firm’s suitability and whether we meet the tender requirements
• Identifying suitably qualified consultants (upon advice from the Managing Director and Director) for joint-participation (for multi-disciplinary projects) and sending out invitations to participate with full instructions for their submission
• Collating documents from consultants and ensuring their completeness and full compliance with the tender requirements
• Preparation of the required tender documentation for final submission)
• Post-tender - Answering tender queries and clarifications from the clients
• Maintaining a list of the company project list, staff CVs, capability statement and other company documents for reference by authorities and for clients

Preparation Of Fee/Services Proposals: Assisting the MD and Director in the preparation of fee/service proposals, including liaison with the external consultants (C&S Consultant, M&E Consultant, Quantity Surveyor, Interior Designer etc.) to ensure the timely submission of their fee quotations, for submission to prospective local and overseas clients within the time frame and conditions stipulated by the clients.

Professional Licenses and Registrations: Ensuring the timely renewals of all Registrations and Licenses (as necessary) for the Company to legally supply Architectural Services:

• Company Practicing License (Board of Architects Singapore)
• QP’s Architectural license (Board of Architects Singapore)
• PSPC Panel (Building Control Authority)
• EPPU (Ministry of Finance)

Liaising with the Finance Manager to ensure that all the supporting attachments and documents are ready ahead of submissions (Professional Indemnity Insurance, payments, etc.)

Ad Hoc/Special Tasks - Assisting the MD on ad-hoc tasks that he may assign from time to time, e.g

• Preparation of documents for tender exercise, including main tender documents, corrigenda etc. up till selection
• Preparation of Project Interim Certificates, completion certificates

Spam Mail

• Checking the various Spam mailboxes (Unknown sender, spam mailbox, etc.) daily and identifying genuine project email correspondence and other legitimate email which had one into these boxes and moving them to the respective mailboxes. The number of such spam mail numbers a few hundred daily
• Assisting staff in searching for “lost mail

Apex System

• Updating staff particulars (new, old)
• Setting up of projects
• Maintaining/updating contact details of consultants, contractors, etc
• Ensuring the Apex system is used to manage the respective projects of the Company, including the assigning of relevant project numbers to each project, and the maintaining of the master list of projects on the Apex system
• Trouble-shooting when staff encounter problems related to Apex

ISO Audits – Assisting the Managing Director (in his capacity as Management Representative) regarding all matters related to our Company's QM

General Administration

• Answering of phone calls and attending to general enquiries form authorities, consultants, and other external parties and passing messages to staff.
• Checking of mailbox for letters
• Banking in of cheques
• Attending to visitors, delivery guys and other visitors
• Monitoring attendance of contract staff
• Upkeeping of the office premises and office equipment (rubbish disposal, cleaning)
• Working hours: Mon - Fri, 9:00am - 6:00pm
• Working location: Singapore, ChinatownResponsibilities:

Tendering

• Monitoring the availability of prospective projects or consultancy contracts on the Singapore government and other websites (mainly GeBIZ, Ariba, Sesami)
• Preparation of tenders for final submission (as per the given closing dates/deadlines)
• Studying and analyzing the tender documents in detail to assess the firm’s suitability and whether we meet the tender requirements
• Identifying suitably qualified consultants (upon advice from the Managing Director and Director) for joint-participation (for multi-disciplinary projects) and sending out invitations to participate with full instructions for their submission
• Collating documents from consultants and ensuring their completeness and full compliance with the tender requirements
• Preparation of the required tender documentation for final submission)
• Post-tender - Answering tender queries and clarifications from the clients
• Maintaining a list of the company project list, staff CVs, capability statement and other company documents for reference by authorities and for clients

Preparation Of Fee/Services Proposals: Assisting the MD and Director in the preparation of fee/service proposals, including liaison with the external consultants (C&S Consultant, M&E Consultant, Quantity Surveyor, Interior Designer etc.) to ensure the timely submission of their fee quotations, for submission to prospective local and overseas clients within the time frame and conditions stipulated by the clients.

Professional Licenses and Registrations: Ensuring the timely renewals of all Registrations and Licenses (as necessary) for the Company to legally supply Architectural Services:

• Company Practicing License (Board of Architects Singapore)
• QP’s Architectural license (Board of Architects Singapore)
• PSPC Panel (Building Control Authority)
• EPPU (Ministry of Finance)

Liaising with the Finance Manager to ensure that all the supporting attachments and documents are ready ahead of submissions (Professional Indemnity Insurance, payments, etc.)

Ad Hoc/Special Tasks - Assisting the MD on ad-hoc tasks that he may assign from time to time, e.g

• Preparation of documents for tender exercise, including main tender documents, corrigenda etc. up till selection
• Preparation of Project Interim Certificates, completion certificates

Spam Mail

• Checking the various Spam mailboxes (Unknown sender, spam mailbox, etc.) daily and identifying genuine project email correspondence and other legitimate email which had one into these boxes and moving them to the respective mailboxes. The number of such spam mail numbers a few hundred daily
• Assisting staff in searching for “lost mail

Apex System

• Updating staff particulars (new, old)
• Setting up of projects
• Maintaining/updating contact details of consultants, contractors, etc
• Ensuring the Apex system is used to manage the respective projects of the Company, including the assigning of relevant project numbers to each project, and the maintaining of the master list of projects on the Apex system
• Trouble-shooting when staff encounter problems related to Apex

ISO Audits – Assisting the Managing Director (in his capacity as Management Representative) regarding all matters related to our Company's QM

General Administration

• Answering of phone calls and attending to general enquiries form authorities, consultants, and other external parties and passing messages to staff.
• Checking of mailbox for letters
• Banking in of cheques
• Attending to visitors, delivery guys and other visitors
• Monitoring attendance of contract staff
• Upkeeping of the office premises and office equipment (rubbish disposal, cleaning)
• Working hours: Mon - Fri, 9:00am - 6:00pm
• Working location: Singapore, Chinatown

We are seeking a motivated and experienced part-time telemarketer to join our sales and marketing team. As a telemarketer at BThrust, you will play a crucial role in generating leads, qualifying prospects, and promoting our services to potential clients over the phone. Candidates with a proven track record in telemarketing or sales within the digital marketing industry, exceptional communication skills, and a strong passion for digital marketing technologies would be preferred.

Job Responsibilities:

• Conduct outbound calls to prospective clients to sell digital marketing solutions
• Understand and articulate our services' features, prices and benefits
• Identify customer needs and suggest appropriate solutions
• Follow up with leads and maintain ongoing communication to nurture relationships and drive conversions
• Arrange meetings with clients and demonstrate how our services can meet their needs
• Keep records of calls and record useful information
• Achieve monthly sales targets and goals

Job Requirements:

• Proficiency in Microsoft Office applications
• 1 - 2 years of experience as a telemarketer or similar role is preferred
• Understanding of SEO/SEM concepts and digital marketing strategies
• Excellent communication skills with the ability to articulate information clearly and persuasively
• Goal-oriented with a track record of achieving or exceeding sales targets
• Ability to work independently and as part of a team in a fast-paced environment
• Proficiency in speaking English and Chinese

Job Remuneration:

• Hourly rate: SGD 13 - 18
• Commission based on sales performance
• Opportunities for growth and advancement

Working Days/Hours:

• Flexible part-time hours, min 3 days/week

Interested candidates, please email your updated resume to [email protected]. We look forward to receiving your application.

Only shortlisted candidates will be notified.

We are seeking a dynamic and results-oriented Business Development Executive to join our team. As a pivotal member of our sales and marketing department, you will be responsible for identifying new business opportunities, building client relationships, and driving growth.

Job Responsibilities:

• Prospect and generate leads through various channels including cold calling, networking, and referrals
• Identify digital marketing needs of potential clients and suggest appropriate solutions
• Seek out and secure meetings with key decision markers
• Prepare and deliver compelling sales presentations and proposals to prospective clients.
• Achieve monthly sales targets and goals

Job Requirements:

• Proficiency in Microsoft Office applications
• Prior experience in a B2B sales-oriented role is preferred
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• Demonstrate proactive initiative in identifying and cultivating new sources of leads
• Excels in multitasking and managing priorities within a dynamic, fast-paced setting
• Self-motivated and goal-oriented, desire to deliver results

Job Remuneration:

• Basic (SGD 2.3k - 3.5k)
• Commission
• Transport allowances
• Quarterly bonuses

Other Benefits:

• Opportunities for growth and advancement
• Comprehensive in-depth training and support will be provided

Working Days/Hours:

• Monday - Friday, 9am - 6pm

Interested candidates, please email your updated resume to [email protected]. We look forward to receiving your application.

Only shortlisted candidates will be notified.