JOB TITLE: People & Culture (P&C) Executive - (Expat & Recruitment Management)

Links to: People & Culture Manager

WHO ARE WE?

Nexus is an empowering, learning-focused community. We strive to create an honest, open and innovative community with our learners, parents and peers. We believe that we have something unique and special here, we are proud to be different in the way we work; and how we teach and learn.

WHO ARE WE LOOKING FOR?

At Nexus, we do things differently. Each member of staff is valued and recognised as a unique individual collaborating as part of a supportive community, to elevate one another with innovative ideas. Our strategies emerge from the collective positive mindsets of our colleagues. You will experience high levels of ownership and empowerment in your role.

JOB DESCRIPTION

Our P&C Executive (Expat Management) will be integral in all aspects of an international assignment, including the recruitment of the overseas expatriate and responsibility for taking care of employees’ well-being, relocation, immigration, international compensation of salary review and a well versed knowledge of Singapore labour law. A P&C executive is someone who is passionate, customer-centric, meticulous and has the ability to work harmoniously within the school community and in a multicultural environment.

ROLE AND RESPONSIBILITIES

• Play a critical role in helping the school to remain an employer of choice for academic and experienced expatriate hires
• End-to-end coordination of recruitment assignments, including administering and administration of all in and outsourced services of the employee and activities throughout the life-cycle of a recruitment, onboarding and relocation
• Proactively come up with new ideas and innovative approaches for continuous improvement in global mobility issues (repatriation and expatriation)
• Prepare employment contracts and corresponding compensation packages

QUALIFICATIONS AND SKILLS

• A relevant degree in Business Management or Human Resource Management
• At least 3-5 years of relevant HR experience in expatriate management or analytics
• Experience in an international school environment is preferred
• Knowledge of Singapore employment act and HR-related government regulatory act
• Possess good IT skills and knowledge (E.g. Google doc, slides, sheet, Microsoft MS office applications - v-lookup, mail merge, powerpoint and etc)
• Knowledge of HRIS system - Engage, G-Suite and SAP are a must
• Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations
• Prepares reports of data results, presenting and explaining findings to senior leadership

Nexus International School (Singapore) is committed to the safety and wellbeing of our children and families.

Nexus endorses the Convention on the Rights of the Child, which Singapore ratified on 11 December 2008, and establishes a clear policy and guidelines to protect our learners from maltreatment by any person or persons who come in contact with them in any environment.

Nexus International School (Singapore) is an equal opportunity employer. We respect and seek to empower each individual and value the diverse cultures, perspectives, skills and experiences within our school.

Whilst every effort has been made to explain the main duties and responsibilities, the role may be revised from time to time.

Interested candidate may apply here: https://careers.taylors.edu.my/job-invite/3280/

Responsibilities:

• Provide administrative support to project team in day to day operation

• Generation of material purchase requisition

• Liaise with suppliers for quotation and price negotiation

• Monitor and track the material deliverables for each project

• Assist in project progress claims and follow through on invoices

• Planning of the daily work schedule for operation including drivers

• Manage, prepare and maintain proper records and filing of all documents

• Act as point of contact for project team and facilitate communications

• All other ad-hoc duties as assigned

Requirements:

• Minimum GCE “O” level or equivalent qualifications

• Preferably with 1-2 years relevant experience in the Construction Engineering industry

• Strong interpersonal and communication skills

• Able to work independently and meet the deadlines as required

• Able to start immediately or within a short notice period will have added advantage

My client, in the home appliances industry is seeking a Marketing Assistant or Executive to join their team. As a individual contributor, reporting to the HOD, you will be responsible for the full spectrum of marketing activities for the products.

• Responsible for planning and driving direction, execution for the local marketing function including ATL advertising, BTL promotions, media plan, social media and influencer marketing.
• Work with external agency on the creation and development of various branding and promotional assets, from print to stores, to web.
• Work with regional team on POSM, video and products asset for local executional.
• Work closely with Sales team to support local activities, roadshow & in store activities.
• Manage budget and track KPI, ROI against marketing campaigns / spending.
• Ensure and track retail display excellence.
• Respond to customers queries and comments on social media, marketing email and any other channels.
• Support entire product line life cycle from strategic planning to tactical activities.
• Conduct monthly market visits to monitor competitor activities, share best practices and recommend action plans to the team.
• Any other ad hoc duties as assigned

Requirements:

· Minimum Diploma with specialization on Business or Marketing

· Min 1-2 years of experiences in a similar role

· Proficient in MS office, Meta & Goggle business management platforms and any other social media management platforms.

· Detail oriented, organized resourceful and agile with an ability to adapt and problem solve

· Excellent communication skills, verbal and written

. Opportunity to learn and grow

Location : UBI

Requirements:

1. Minimum 3-5 years of working experience in coordinating projects on retail, shopping complexes, boutiques, commercial and exhibition spaces.
   Note: Construction/engineering experience will not be considered.
2. Able to multi-task project management, site coordination skills and work independently.
3. Self-motivated with passion in interior design.
4. MS Office (Microsoft Words/Excel/PowerPoint) is essential. (Microsoft Project)
5. Able to converse in English & Chinese.
6. Team player with good attitude and pleasant personality.
7. Preferably candidates who are eligible to work in Singapore immediately (SG Citizen / SPR)

Responsibilities:

1. Overall in-charge of the project.
2. Liaise with clients/designers and provide expertise and supervision towards the project team.
3. Proactively manage changes in project scope, identify potential crisis and devise contingency plans.
4. Ensure all plans/documents to landlords/local authorities are approved prior to commencement of work.
5. Conduct site marking/inspection prior to commencement of work.
6. Attend all project coordination and technical at site.
7. Monitor progress on site and ensure quality of works are in accordance.
8. To arrange smoothly of import materials, fixtures, display etc from other countries.

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities:

• Ensure that site workers are adequately trained and equipped to carry out works in a safe, timely and cost-effective manner;
• Liaison with clients, designers, sub-contractors and suppliers
• Oversee and manage a team of site workers to ensure full customer satisfaction with the site activities being carried out;
• Develop good communication and engagement with the client;
• Monitor Work Progress on-site

Requirements:

• Diploma in Architecture, Building Services
• Able to communicate effectively with all level of people
• Responsible for planning and supervision of all operational activities
• Good knowledge and experience in tendering commercial/industrial/retail interior fitting out projects.
• Mature with initiative to work independently

Company Location: Yishun

Job Description

· Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.

· Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical

· Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.

· Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with company policies, processes and legal requirements.

· Ensure close follow-up of outstanding orders and issue with proactive communication to customers.

· Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.

· Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary

· Provide support in business projects related to process improvement, customer experience, etc.

· Performing on miscellaneous duties and projects as assigned.

· Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within company to achieve goals as needed.

Qualifications

· Bachelor Degree, in Business Management, Supply Chain Management or equivalent

· Minimum 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.

· Excellent communication skills, both written and verbal in English. Required Thai language expertise: Able to read, write and converse in Thai.

· Proficiency in MS Office -- Word, Excel, PowerPoint

· Knowledge in SAP or similar ERP system is preferred but not mandatory

· The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks

You will review business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development. You will work closely with different product and teams to develop various systems and support the onboarding of users.

JOB:-

. Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver operational outcomes effectively
• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to business operations to identify areas for improvement and optimisation
• Develop a deep understanding of operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of business operations health’ and support operational decision-making through business analytics by:
- Establishing standards and metrics to measure impact, progress and performance of operational initiatives
- Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Requirements:-

• Proven experience as a Service Design and/or Process Improvement Specialist or in a similar role, preferably in a business operations or process improvement capacity
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Strong analytical skills

The person is responsible for the successful implementation of ERP projects. Managing system/client projects starting from system study gathering, preparing program specifications, system testing, user training, system installation, problem solving and trouble shooting, implementation and continuous account monitoring.

• Manage project implementation.
• Conduct user training.
• Study user requirements
• Study and prepare system specification and coordinate with the development.
• Conduct pre and post-sales demonstration of system to clients.
• Installation of software
• Help-desk support
• On-site support
• Troubleshooting
• Report and form customization
• Evaluation of software
• Understand customer needs and requirement
• Setup of company database
• Working hours: 9am to 5.30pm for 5 days
• Driving License is not required
• Minimum traveling is required; Transport will be reimbursed

Requirements

Looking for someone who is independent and is able to understand business workflow as well as financial and operational requirement. A keen interest in teaching, problem solving and learning new software and update is very important. He/She has to be very organise, hardworking, has a strong sense of responsibility, loyalty, motivation, can handle job pressure well, and with a good leadership skill.

• Inexperienced applicants welcome
• Min 2 years experience in ERP solutions
• Knowledge of IT and accountsc
• Knowledge in MS Products
• Good knowledge in Seagate crystal and MS.SQL database
• Understand company requirement for the financial and business operational workflow
• Patient and Independent
• Excellent communication and presentation skill

Responsibilities:

• Assist Project Manager in monitoring and managing the day-to-day operations of project
• Liaise with consultants and /or sub-contractors on the project matters
• Attend meetings with owner/client/contractors/sub-cons on the project related matters
• Check drawings and raise technical queries to resolve the discrepancies in between drawings and as well as those arisen during the project execution
• Carry out in-progress inspection and joint inspection and to ensure that the works were executed to the required quality standard
• Update the project quality plan as and when appropriate
• Assist Project Manager on the tasks assigned

Requirements:

• Candidate must possess at least Bachelor's Degree/professional Degree in Engineering (Civil) or equivalent
• At least 3 year(s) of working experience in the related field is required for this position
• Preferably Seior Executive Specialized in Engineering- Civil/Construction/Structural or equivalent.

Key duties & responsibilities

The Project Admin primarily offers support to ensure workplace efficiency. Assist the respective managers through a variety of tasks related to organization, communication, and daily routines. Familiar with a variety of the industry’s concepts, practices, and procedures.

Ability to effectively communicate via phone, email, and collaboration platforms, ensuring that all duties are completed accurately and delivered with high quality and in a timely manner.

Responsibilities

• Provides support to the General Manager in daily administrative tasks.
• Providing administrative support for the General Manager
• Respond and resolves administrative requests and inquiries.
• Working closely with Management Team as well as other support functions to provide proactive and effective general administrative assistance across a diverse range of tasks.
• Do quotations
• Providing other organizational support such as ordering supplies and equipment.
• Involved in Ad-Hoc Projects.

Requirements:

• Minimum GCE ‘N’ or ‘O’ levels / Nitec. At least 1 year of experience in administrative role.
• Proficient computer skills, including Microsoft Office (Word, PowerPoint, Outlook, and Excel).
• Ability to multitask and work with tight deadlines.
• Good communication skills with people of all levels.
• Ability to work effectively both independently and as part of a team.
• 5.5 working day

Job Description & Requirements

Job Responsibilities :

1. Overall reporting to Project Director.

2. Responsible for technical and engineering matters.

3. Involved in project planning, monitoring and scheduling of site activities.

4. Involved in monthly progress claim and monthly progress reporting.

5. Ensuring environmental, safety and health aspect on site.

6. Liaise and coordinate with clients and sub contractors.

Job Requirements :

1. Bachelor Degree in Civil & Structural Engineering recognised by PE Board or BCA.

2. Proficient in Microsoft Office.

3. Positve working attitude.

4. Good Interpersonal and analytical skills.

Our client is a leading American brand name in the field of consumer electronics, with more than 100 years in existence and more than 2,000 employees globally. We are representing the Singapore Research & Development (R&D) team to hire for their new headcount for the Battery Pack development team.

Senior Engineer, Battery Pack Design

(Electronics – Battery Management System)

Responsibilities

• You will be in a dedicated team of battery pack designers working on development of new technology of battery pack subsystems.
• Your Electronics responsibilities include:
• o Conducting both Electronics Design of Battery Management Systems (BMS) for Lithium-ion battery based products
• o Knowledge in various topologies of BMS solutions in the industry
• o Design of Battery CV/CC Charger Systems
• o Schematic and PCB Layout Design and Tools
• o EMC/EMI Compliance Standards
• o Lithium-ion Battery Standards for electronics.
• o Good with PCB layout practices for EMI/EMC

Requirements

• PhD / Masters / Bachelor’s Degree in Electronics Engineering / Mechatronics Engineering with at least 3-5 years experience in working on Battery Management System (BMS).

Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required to current employer.

You can also contact Vincent Low for a confidential discussion at 6749 4236.

EA Personnel Registration No: R1324700

Job Description

• Attached to Project Manager for daily paperwork, coordination and other assigned jobs
• Responsible for handling incoming calls and email, recording messages, taking notes
• Prepare and provide necessary documents for internal team, building management or clients
• Schedule daily work schedule and transportation arrangement for project team workers
• Manage company vehicles (eg: repairing and service maintainance)
• Assist in adhoc projects or exhibitions as and when required

Requirements

• Degree or Diploma in business or equivalent
• Proficiency in Microsoft Word and Excel
• Experienced in Project Admin position will be an advantage
• Experienced in ACMV or Construction field will be an advantage

Job Responsibilities:

• Planning and scheduling of projects
• To manage M&E construction projects and to monitor the projects are carried out with respect to the target schedule
• To handle design for Air Conditioning & Mechanical Ventilation System and to ensure clients' requirements are met
• To attend project meeting and to coordinate with clients, consultants, main contractors and sub contractors
• Preparation of Progress Claim, Materials Submission, Risk Assessment, Progress Report, Shop Drawings & As Built Drawings for projects
• To forecast and anticipate possible issue for projects and to eliminate potential risks
• Site supervision and to liaise with supervisors and workers to ensure smooth work flow
• Planning of manpower and work arrangement with site person in charge
• To liase with suppliers on procurement and delivery of materials and equipment
• Assist in settlement of project final account including variation orders

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College
• At least 2 Year of working experience in the related field is required for this position.
• Preferably Engineer specialized in Engineering - Mechanical or equivalent.
• Energetic, self motivated, good problem solving skills.
• Willing to learn, positive attitude.

(A) Job Summary:

The Project Manager / Snr. Precast Engineer provides management support to the CEO in all precast works.

(B) Essential Job Functions:

The Project Manager / Snr. Precast Engineer is responsible, but not limited to, the following:

• Prepare Construction Planning and Cost Estimation for precast works.
• Review documents/ drawings.
• Support the Projects in ensuring proper execution of precast works done.
• Support the Management in overseeing the operations of precast works in Malaysia Office.
• Any other ad-hoc duties assigned by management from time to time.

(C) Minimum Qualifications/ Job Experience:

• Degree in a Civil or Structural Engineering.
• At least 5 years of project management experience in the precast concrete industry.
• At least 3 years of supervisory experience.
• Experience in the construction industry.

(D) Knowledge/ Skills/ Abilities:

• Excellent knowledge of the outlook of the building and construction industry, particularly the precast concrete sector.
• Excellent verbal and written communication skills.
• Familiar with local regulations pertaining to building, construction and safety.
• Good knowledge of documentation procedures.
• Ability to influence various stakeholders and build long-term relationships.
• Strong organizational and interpersonal skills.
• Strong time management with exception attention to details and ability to manage multiple tasks at one time.
• Ability to analyse and synthesize complex issues quickly.
• Good presentation skills.
• Able to work independently without constant supervision.
• Ability to act with tact, discretion, and confidentiality.
• Good time management skills with ability to manage multiple tasks.

Job Description

The Senior Project Engineer is responsible in handling complex projects, mainly in the Air Conditioning and Mechanical ventilation (ACMV), in accordance with company procedures, including the continuous improvement of productivity, customer satisfaction, schedule, delivery and safety performance.

Job Responsibilities

• Design and oversee the installation of HVAC (Heating, Ventilation, and Air Conditioning) systems in buildings, including ductwork, piping and equipment selection
• Develop and implement maintenance programs for HVAC systems to ensure optimal performance and energy efficiency
• Conduct site inspections and assessments to identify potential issues and recommend solutions
• Manage and supervise a team of engineers and technicians to ensure projects are completed on time and within budget
• Collaborate with architects, contractors, and other stakeholders to ensure HVAC systems are integrated seamlessly into building designs
• Stay up-to-date with industry trends and advancements in HVAC technology to ensure the company remains competitive
• Provide technical support and guidance to junior engineers and technicians
• Ensure compliance with safety regulations and industry standards
• Prepare reports and presentations for clients and management
• Participate in business development activities, including proposal writing and client meetings

Job Requirements

• Min. 5 years of experience in ACMV works
• Diploma in Mechanical Engineering or equivalent
• Strong technical knowledge of HVAC systems, including equipment selection, load calculations, and ductwork design
• Familiarity with local building codes and regulations related to HVAC systems
• Excellent project management skills, including the ability to manage timelines, budgets, and resources effectively
• Strong communication and interpersonal skills, with the ability to work collaboratively with clients, contractors and project teams
• Proficiency in AutoCAD and other design software Strong analytical and troubleshooting skills

Job Summary:

As a Customer Success Executive, you will be responsible for building and maintaining strong relationships with our clients. You will play a pivotal role in ensuring our clients’ needs are met, their goals are achieved, and their overall satisfaction remains high.

Key Responsibilities:

• New Customer Onboarding: Support in processing and satisfying customer requirement to get the organization accredited as a local vendor / partner to enable sales to eligibly transact with prospective customers.
• Relationship Management and Client Advisory: Build strong relationships as the primary point of contact to address customer concerns and serve as a trusted advisor, understanding their needs and goals, and proactively addressing any issues or concerns they may have.
• Customer success planning: Work in tandem to support all regional and local marketing initiatives to ensure that all leads generated through marketing activities are tracked, responded.
• Upselling and cross-selling: Identify opportunities to upsell and cross-sell additional products or services to existing customers via coordination with marketing.
• Problem Solving: Address and resolve client concerns or issues promptly and effectively.
• Product Knowledge: Maintain an in-depth knowledge of our products and services to provide informed guidance and recommendations to clients.
• Customer feedback and advocacy: Gather customer feedback and insights to improve product or service offerings and help customers become advocates for the company by sharing their positive experiences with others.
• Metrics and reporting: Track key metrics such as lead generation rates, webinar attendance, and web inquiries. By analyzing these metrics, you will provide insights into the success of our strategies and identify areas for improvement.
• Collaboration with internal teams: Work closely with, marketing and support teams to ensure a seamless customer experience and drive customer success.
• Contract Renewals and Negotiations: Responsible for the contract renewal initiatives to ensure business continuance with existing customers.
• Ensure account profitability and favourable contract outcomes: Responsible for final account profitability through leading negotiation process and ensuring an acceptable on time outcome from a pricing, profitability, liability, operational, and SLA perspective for accounts. Responsible for identifying areas of opportunity, securing resources and driving sales process to assist in scoping and pricing for special projects within assigned accounts.

Responsibilities :

• Manage project team to supervise work progress and quality work
• Ensure the project complies with regulations and clients’ specifications
• Ensure safety practices and housekeeping is to maintained to the highest standard
• Coordinating the handing-over of completed works to the client and completion of the necessary rectification works

Job Description: Business Development Manager

We are seeking a dynamic and results-oriented Business Development Manager to join our team. The primary responsibility of this role is to drive student recruitment efforts, particularly from China, and facilitate their seamless transition to studying in Singapore.

Responsibilities:

Student Recruitment:

• Develop and execute strategies to attract students from China to study in Singapore.
• Identify and establish partnerships with schools and educational institutions to increase student enrollment.
• Source and collaborate with partner agencies in China to facilitate student recruitment efforts.

Administrative Support:

• Assist with administrative tasks related to student enrollment, including processing necessary documents such as In-Principle Approval (IPA) letters and student passes.
• Ensure compliance with regulatory requirements and liaise with relevant authorities as needed.

Student Support:

• Provide personalized assistance to students throughout their journey, including arranging transportation from the airport to their accommodation.
• Offer support in settling students into their new environment, including assisting with medical appointments and finding suitable housing options.

Relationship Management:

• Build and maintain strong relationships with key stakeholders, including schools, partner agencies, and government authorities.
• Collaborate cross-functionally with internal teams to ensure smooth operations and excellent student experiences.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Strong understanding of the education and cultural landscape in both Singapore and China.
• Excellent communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders.
• Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.
• Resourceful and proactive in identifying opportunities and problem-solving.
• Familiarity with visa and immigration procedures for international students is a plus.
• Ability to communicate effectively with Chinese counterparts.

If you are passionate about international education and have a drive to make a positive impact on student's lives, we invite you to apply for this exciting opportunity.

Job Description:

· Lead tender team and plan sales strategies to meet company’s vision

· Ensure tender submission within tight dateline

· Manage project budget

· Design and prepare business proposals and solutions

· Improve cost competitiveness during tender for higher profit margins

· Plan and execute with tender team to achieve KPI

· Attend site visit and tender meetings and prepare response to clarifications

· Explore new potential customers and maintain good relationships with existing customers

Requirements:

· Minimum 3 years of working experience in M&E / ACMV sectors

· Knowledge and experience in tender department (ACMV / M&E)

· Bachelor in Mechanical Engineering / Business Management or equivalent

· Proficient in MS Excels, Words, Power Point, AutoCad

· Good leadership skill, Problem solving, Good conversational & writing skills, strong business acumen, self- driven, negotiation skill

Large format printing and event set-up company looking to hire junior project coordinators. Will be working in a fast paced environment and skills will be taught on the job.

Job responsibilities and descriptions:

• Working in a team with a lead project manager
• Liasing with clients and relevant departments after confirmation of jobs
• Execution of job orders and dissemniation of information to the relevant departments
• Simple proof reading to ensure printed
• Other paperwork, filing and admin tasks when required
• To attend site meetings with clients
• Working closely with the team to keep track of job progress and the admin department to draft out reports
• Familiar with using office software (Eg: Outlook, Excel, Word, PowerPoint)
• To be present during site set-ups to oversee installation team when needed

We’re looking for a Training Specialist to join our growing CDD Business Training team in Singapore. Your mission will be to support the learning and development of the Due Diligence teams’ operational agents. The main tasks will include ensuring smooth onboarding journey, improving the existing learning programs and content, and creating new learning opportunities based on the objectives of the Due Diligence teams.

The Purpose of the CDD Business Training team in Wise:

The team's main purpose is to solve the operational capacity and knowledge challenges of the respective Due Diligence internal and external teams by supporting their training and development needs. The team is responsible for creating and maintaining the training program for agents taking into consideration their maturity, different regional and outsourced teams' needs.
Also, our CDD Business Training team maintains the respective Confluence pages, ensures logistics are in place for successful delivery of trainings, creates new learning opportunities based on the objectives of the Due Diligence teams, and supports them with regards to knowledge needs and operational questions.

The role as a training specialist gives you the opportunity to:

• Act as a trainer, mentor and guide to agents in multiple locations around the world.
• Create training content for agents.
• Ensure that training materials remain up to date, and all new procedures are added to the team’s Confluence pages.
• Plan and keep track of training and mentoring schedules for agents.
• Facilitate CDD Business onboarding training and refresher sessions to groups of agents.
• Assess information absorption by agents and identify gaps in their knowledge.
• Proactively create new learning opportunities based on the objectives of the Due Diligence teams.
• Work with the Training Team Lead and other stakeholders to ensure the most efficient delivery of training, as well as with:
  • OPS leadership - to understand training needs
  • QA team - to understand pain-points of operational agents
  • KM - to develop user friendly knowledge base / Confluence pages
  • Product - to participate in the improvement projects (tooling, process, etc.)
  • Compliance - to be aware of any regulatory changes
  • Recruitment - to ensure the hiring process is aligned with the role's requirements

About you:

• You possess excellent verbal and written English skills.
• You are punctual, independent, proactive and willing to get things done.
• You operate according to the company values.
• You have a proven track record of taking ownership and responsibilities as well as being a great team-player.
• You are comfortable handling and organising routine schedules, but you can also be flexible with priorities.
• You are self-driven, an excellent cross-team communicator, and possess excellent organisational skills.
• You are flexible to travel to other countries when in-person training is needed for internal and outsourced teams.
• You have the ability to teach others how to acquire the required knowledge by themselves using existing knowledge-based solutions and resources.
• Your presentation skills are exceptional, allowing you to clearly convey information and ideas through various media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• You have a thorough knowledge of the processes and systems applicable to former KYC/CDD/EDD (now DD and Surveillance).

Nice to have:

• Proven track record of creation of any Wiki pages or LMS (Lessonly, Absorb, etc.), showing excellent written communication and presentation skills.
• Knowledge about different learning methodologies and ability to identify, plan for, and apply various strategies and techniques to achieve learning objectives, keeping the training inclusive, and considering the audience, topic, and circumstances.
• Ability to apply different facilitation skills according to the audience and how things evolve during the training session.
• Formal training experience.

Hiring process:

• Application review: CV and Cover Letter with responses to questions included
• Home task: Prepare a 5-10 mins maximum slide deck presentation for DD agents
• Final interview with the team (60 mins), including 5-10 mins maximum slide deck presentation

What do we offer:

• Starting salary: Singapore - 4900 SGD monthly
• Company Restricted Stock Units
• Numerous great benefits in our Singapore office

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply by submitting your CV and Cover Letter.

In your cover letter, please answer the following question:

• Please showcase your relevant skills, experience, and achievements in training projects, and creating impactful learning materials.

We’re people without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We’re proud to have a truly international team, and we celebrate our differences.

Every Wiser should feel that they can be themselves at work. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers.

Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customer’s needs and life experiences and makes sure we leave no-one behind on our journey to mission-zero.

Job Responsibilities

• Assess and underwrite life and health insurance applications (new business and policy servicing) and decide if the risk can be accepted
• Explain underwriting decisions and requirements to the sales channels
• Provide service support and liaison for the sales channels, provide guidance to team on case management/channel management
• Assist the sales channels on their queries related to underwriting requirements and underwriting decision
• Liaise with reinsurers on complex cases or refer cases to reinsurer if sum at risk exceeds treaty limits
• Check and sign off underwriting requirement letters and special terms letters prior to release
• To be involved in adhoc duties or projects related to underwriting
• Provide training and development of junior underwriters.
• Responsible for conducting case reviews and providing performance/development reports.
• Supports regulatory and industry reporting to ensure timely and accurate reporting to internal and external stakeholders.
• Lead and drive projects as required.
• Responsible for managing team's service standard.

Qualifications

• At least a diploma or degree
• A degree in Insurance or Biomedical Science or Life Science would be an added advantage
• At least 8 years of experience in life and health underwriting
• Experience in Singapore life insurance market will be preferred
• Good written and verbal communication skills
• Team player with good interpersonal skills
• Committed, take ownership and results-driven

Advanced Consultancy is a leading management consulting firm for SME in Singapore. We are expanding and looking for like-minded individuals to join us.

A management consultant, helps a company or government entity plan and execute projects with the desired outcome of becoming more profitable or competitive. To achieve this goal, the consultant may recommend a variety of strategies to alter the organization's structure or operation methods in ways that result in increase profits, better systems, and improved efficiency.

Financial modelling experience will be an added advantage.

Job Responsibilities

• Provide consultancy service for development and implementation of Quality (ISO 9001), Environmental (ISO 14001), and occupational health and safety (ISO 45001) management systems.
• Provide internal auditing service on QMS, EMS and OHSMS compliance.
• Conduct QMS, EMS and OHSMS related training.
• Comply with company procedures, certification and industry standards.
• Produce assessment reports on time and comply with the format.
• Undertake necessary documentation, data, administration and communication activities needed to successfully fulfill responsibilities.

Job Requirements

• Degree /Diploma in related discipline
• Minimum 2 years relevant consultancy working experience.
• Familiar with local regulatory requirements related to the requirements of the management systems.
• Completion of IRCA / IEMA approved lead auditor course would be an added advantage.
• Experience in ISO 9001, 14001, 45001 would be a bonus.
• Possess good lient management skill and interpersonal skill.
• Experience in onducting training, consultancy or audit of management systems.

• Assist with director's schedule
• Travel arrangment
• Adminstrative duties
• Any ad-hoc duties assigned

Requirements:

• Working hours: Mon - Fri, 9am - 6pm
• Location: Loyang (Near bus stop)
• Salary: Up to $4000
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun

EA Reg ID: R21100918

EA Licence No.:19C9603