Job Summary:

The Food Bank Singapore is a food charity-of-choice dedicated to fighting hunger and reducing food wastage in Singapore. Established in 2012, our mission is to bridge the gap between those with excess food and those in need, providing a sustainable solution to hunger. We work with a network of donors, volunteers, and partner organisations to collect and redistribute food to more than 370 beneficiary organisations. The Food Bank Singapore is currently seeking a highly skilled and versatile professional to join our team as Accounting, Business Reporting and Operations Manager. The ideal candidate will be responsible for managing Accounting, overseeing operations to ensure the efficient running of our charity, and provision of business and financial reporting.

Key Responsibilities:

(1) Operational strategy development: Create and implement strategies to optimise operations and improve efficiency, as well as identify areas for operational improvement and implement the required changes.

(2) Team leadership: Lead, mentor, and manage the operations team to achieve organisational goals and taking the team on the mission’s journey.

(3) Budget management & supply chain management: Develop and manage the operations budget, ensuring cost-effectiveness.

(4) Supply chain management: Oversee the supply chain with buy-in from the Warehouse and Logistics Managers, from procurement to distribution, ensuring compliance to procurement rules timely delivery and quality control.

(5) Process improvement: Identify areas for operational improvement and implement necessary changes. NB: With the impending passing of the Good Samaritan Food Donation Bill, I want us to be first to market with a clear strategy.

(6) Compliance and standards: Ensure operations comply with relevant regulations and standards. (At least 3 years’ experience in this area).

(7) Stakeholder engagement: In conjunction with the Warehouse and Programmes Managers, liaise with partners, suppliers, and other stakeholders to build strong relationships and secure necessary resources.

(8) Performance Monitoring: Track key performance indicators (KPIs) and report on operational performance.

REQUIREMENTS:

(1) Leadership skills: Experience working in a charity or corporate organisation, and leading a team (must have).

(2) Strategic thinking and analytical skills: Capable of developing and implementing long-term operational strategies and be financially literate to inform decision-making and for operational efficiency (e.g., understanding the viability of each ‘programme’ or initiative, managing a budget and undertaking multi-year projections, and question the status quo).

(3) Problem solving ability: Identifying issues and finding practical solutions, while taking the team along on the mission’s journey.

(4) Organisational skills: Highly organised with the ability to multitask and familiarity with regulatory compliance matters, matched by the ability to “roll up” sleeves as required.

(5) Communication skills: Strong verbal and written communication skills, matched by the ability to “roll up” sleeves as required.

(6) Charity sector knowledge: Understanding the unique challenges and requirements of operating within a charity framework in Singapore, and familiarity of IPC requirements.

For interested applicants, please submit your application to [email protected] including the following details:

1. Resume / CV

2. Expected Salary

3. Earliest Availability

Due to the high volume of applicants, do note that only shortlisted candidates will be contacted.

We look forward to receiving your applications.

Job Summary:

The Food Bank Singapore is a food charity-of-choice dedicated to fighting hunger and reducing food wastage in Singapore. Established in 2012, our mission is to bridge the gap between those with excess food and those in need, providing a sustainable solution to hunger. We work with a network of donors, volunteers, and partner organisations to collect and redistribute food to more than 370 beneficiary organisations. The Food Bank Singapore is currently seeking a highly skilled and versatile professional to join our team as Accounting, Human Resources and Business Reporting Manager. The ideal candidate will be responsible for managing HR functions, overseeing budgeting activities to ensure the efficient running of our charity, and provision of business and financial reporting.

Key Responsibilities:

(1) Human Resources

- Developing, maintaining and implementing internal HR policies and strategies, and ensuring that all policies are aligned to current Singapore Ministry of Manpower regulations.

- Manage the recruitment and selection process.

- Bridge management and employee relations by addressing demands, grievances, or other issues.

- Support current and future business needs through the development, engagement, motivation, and preservation of human capital.

- Assess training needs to apply and monitor training programs.

- Ensure legal compliance throughout human resource management.

(2) Accounting

- Prepare budget forecasts.

- Manage all accounting transactions.

- Publish financial statements in time, including working with our external auditors on annual audits and reviews.

- Responsibility for all regulatory updates and filings, including ACRA, Commission of Charities and Giving.sg.

(3) Business Reporting

- Conduct market and industry analysis to identify business opportunities and threats.

- Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.

- Lead ongoing reviews of business processes and develop optimisation strategies.

- Document and communicate the results of your efforts.

- Gather critical information from meetings with various stakeholders and produce useful reports.

For interested applicants, please submit your application to [email protected] including the following details:

1. Resume / CV

2. Expected Salary

3. Earliest Availability

Due to the high volume of applicants, do note that only shortlisted candidates will be contacted.

We look forward to receiving your applications.

Job Title: Project Engineer (Digital Solutions), Voyage Services

We are looking for Project Engineer, Engineering & Support, MEA. This position is a permanent opportunity, and its location is Singapore.

What will you be doing

As Project Engineer, your work will focus on these responsibilities:

• Perform allocated works, installations and services, participation in FAT/HAT/SAT, local coordination of works with customer's representatives and suppliers;
• Project technical specifications, system design drawings and scope of supply preparation and review;
• Identification and evaluation of technical solutions, preferred models and vendors for 3rd party equipment which is to be used within the scope of supply;
• Perform customer support by email, phone and on-site;
• Perform quality control of completed job;
• Adhere to internal company and functional policies and procedures

To be successful in this role, we expect you to have:

• BSc in IT engineering and/or applicable IT/Electronics/CAD certification
• Proficient in Computer / IT skills, preferably familiar with Windows server, Cisco, VMware and Citrix
• Troubleshooting, technical skills and solution envision, personal and subordinates job planning capabilities
• At least 1 year of apprenticeship or working experience in similar task
• Interest in modern PC hardware, Virtualization and Networks
• Proficient in English - Written and verbal

Additional advantages for candidates would be:

• Cisco CCNA certification or better
• MCSA certification
• Knowledge in RADAR, VHF, AIS, ECDIS, GMDSS

Contact & next steps

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner

Email: [email protected]

1. Assist Senior Project Engineer/Project Manager as required.

2. Maintain quality assurance standards for projects.

3. Provide technical assistance to Senior Engineers when needed.

4. Analyze construction problems and recommend corrective actions.

5. Work with Senior Engineers in reviewing project specification and in preparing project plan and design sheet.

6. Supervise technicians' works.

7. Any other ad-hoc work instructions.

On job training will be provided =)

Job Summary:

We are seeking an experienced Pharmaceutical Project and Construction Manager to lead and manage construction projects related to our pharmaceutical facilities. The successful candidate will ensure that projects are completed on time, within budget, and in compliance with industry-specific regulations and quality standards. This role requires strong project management skills, technical expertise, and the ability to coordinate cross-functional teams.

Key Responsibilities:

1. Project Planning: Develop project plans, schedules, and budgets for pharmaceutical facility construction projects, ensuring alignment with company goals and regulatory requirements.
2. Regulatory Compliance: Ensure that all construction activities adhere to pharmaceutical industry regulations, including Good Manufacturing Practices (GMP), FDA guidelines, and other relevant standards.
3. Contract Management: Manage contracts, including bidding processes, negotiations, and contractor selection. Monitor contractor performance and ensure compliance with project specifications.
4. Resource Allocation: Allocate resources, including personnel, equipment, and materials, to meet project objectives efficiently and cost-effectively.
5. Quality Assurance: Implement quality control and quality assurance measures to maintain high construction standards and compliance with regulatory requirements.
6. Risk Management: Identify and assess project risks and develop mitigation strategies to ensure project success and minimize disruptions.
7. Communication: Act as a liaison between internal teams, contractors, regulatory agencies, and stakeholders to ensure effective communication and alignment throughout the project lifecycle.
8. Budget Management: Monitor project budgets, track expenses, and provide regular financial reports to stakeholders. Implement cost-saving strategies where appropriate.
9. Safety: Prioritize and enforce safety protocols and procedures to protect the health and well-being of all personnel involved in the construction project.
10. Documentation: Maintain accurate and comprehensive project documentation, including construction plans, change orders, permits, and regulatory filings.

Qualifications:

• Bachelor's degree in Engineering or any related field. Master's degree or relevant certifications are a plus.
• 10 + years of experience in project and construction management, with a strong background in pharmaceutical or biotechnology facility construction.
• Proficiency in project management software and tools.
• In-depth knowledge of pharmaceutical industry regulations and quality standards.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Detail-oriented with a focus on quality and compliance.
• Problem-solving and critical-thinking abilities.
• Ability to work under pressure and meet deadlines.

Job Description & Requirements

• New business development and existing customer management in power and utilities sector
• Build and strengthen good relationships with clients, prospects, and associations
• Coordination of regional / global contracts
• Provide market information and participate in direct marketing strategy / planning
• Attend to clients' enquiries as well as to manage and resolve issues and complaints
• Do tele-sales when required and assist the other sales teams in identifying the contacts and leads when required
• Preparation of brochures and track records
• Weekly reporting on sales activities
• Update visual presentation materials
• Preparation and coordination of seminars for the business
• Perform other duties as assigned by direct superior from time to time

Requirements

• Bachelor Degree in Business Management or other related discipline
• At least 3 years experience in sales and marketing / business development
• Prior experience in power and utilities field is preferred
• Keen eye for exploring business opportunities
• Driven, passionate about sales
• Strong sales acumen
• Good in establishing rapport with all levels of people
• Able to work in fast-paced environment and meet tight schedules

1. Lead the ERP-Finance & MM team by managing the implementation of key Healthcare Technology projects that are utilising the Finance, Material Management and Sales & Distribution domains.

2. Emphasise, develop and maintain sound project management skills amongst Senior Managers / Managers to achieve Program / project objectives.

3. Empower Teams to acquire sound understanding of business requirements and have adequate capabilities to review and critique vendors’ design and solutioning efforts.

4. Endorse the formulation of application implementation strategies.

5. Ensure that Program projects adhere to established program / project governance principles and conform to approved technology standards.

6. Manage overall vendor relationships. Resolve high impact conflicts and negotiations.

7. Ensure that the team achieve targeted resource and budget utilisation.

8. Establish Program performance tracking so that the teams achieve Program / Department project delivery objectives.

9. Encourage solid user management, quality improvement and change management projects to ensure high user satisfaction.

10. Review and endorse staff recruitment

11. Oversee the establishment of frameworks / training programs to supervise, coach and mentor staff so that staff performance and team capabilities are enhanced and strengthened.

12. Manage and develop staff competencies to ensure a high performing team that can facilitate care transformation and innovation through information technology.

13. As Project Director, to lead all engagements and communications with key stakeholders such as the Group CFOs, Group CIOs, CEOs etc across all public entities (MOHH, SingHealth, NHG, NUHS, all agencies)

14. Manage the FI and/or MM and/or SD department's function/domain budget to ensure full cost recovery.

15. Manage the project capital and operating budgets to ensure compliance to project utilisation.

Requirements / Qualifications

1. Experienced in leading projects/programs for SAP FI and/or MM and/or SD

2. Experienced in managing and developing staff competencies

3. Experienced in stakeholder engagement and external vendor management

4. Good business knowledge of financial and manufacturing/logistic, order to cash processes and in-depth understanding of integration

5. SAP Certified in S/4HANA

6. Experience in analysis of business processes, identifying areas for improvement, and implementing strategic solutions.

7. Abiltiy to harmonize business process and prepare RFP documentations such as functional requirements

8. Experience in leading SAP transformation projects for migration from SAP ECC to S/4HANA; Experience in SAP RISE implementation projects, Experience in Finance and Supply Chain process harmonizations across multiple entities, Project Implementation experience shall also include SAP technologies such as BTP, CPI, Fiori and SAP S/4HANA customizations

9. Other skills: project management, Risk Management, Stakeholder Engagement

NBC UNIVERSAL INTERNATIONAL

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

NBCUniversal Singapore earned a Great Place to Work certification as a result of our dynamic, inclusive and resilient culture. Here you can live your passion.

CNBC INTERNATIONAL

CNBC is the world’s number one business and financial news network. Its mission is to help the influential and aspirational make astute decisions to get ahead by providing live market updates, breaking news, in-depth analysis and exclusive interviews.

CNBC’s vast portfolio includes CNBC.com, the online destination for global business; CNBC PRO, the network’s premium subscription service that provides real-time global market data and market analysis, as well as a growing slate of live and virtual events where consumers can experience CNBC’s award-winning journalism, live.

With headquarters in New Jersey, London, Singapore, and Abu Dhabi, CNBC provides a truly global 24-hour business briefing for senior business leaders, the financial community and those with assets to invest or protect. Today the channel is available in more than 392 million homes worldwide. CNBC also boasts a growing audience across its social media and digital video platforms.

Visit www.cnbc.com for more information.

NBCUniversal is the parent company of CNBC.

OVERVIEW

The Digital Producer is an experienced news journalist, passionate about devising and executing engaging content published across CNBC International’s digital outlets, including desktop and mobile services and social media accounts. Sitting within the Events and Programming organization, this person will produce strategic, revenue-generating editorial content, and will be accountable for quality assurance, spearheading creative story-telling and journalism across a range of news and lifestyle topics, working through all aspects of the production process and collaborating closely with newsroom teams, including TV show teams, technical operations, editors and graphic designers.

The Digital Producer role may include some on-camera reporting work and formal management of direct reports when there is a business need.

KEY RESPONSIBILITIES

• Devise distinct and original editorial concepts for digital franchises, series and story-telling that optimise for different digital platforms.
• Oversee all elements of the production process including guest booking, scouting and securing locations, obtaining necessary permits and rights clearance forms, story-boarding plans, directing shoots, writing and clearing scripts, complying with NBCU Standards and Practices and collaborating on the editing and publication process.
• Clearly communicate editorial vision and logistical updates in the editorial planning process and in other team meetings.
• Manage shoots on location, giving clear direction to guests, on-camera reporters and camera operators.
• Work closely with TV features colleagues on adapting television content to maximize views and engagement on Digital platforms, including cut-downs and edits, shooting additional content and adding elements like graphics and text to video.
• Write compelling scripts to pictures, editing video and producing promos to deadline.
• Liaise with social media producers to optimise opportunities for social media reach. Track performance metrics to inform content formats.
• Balance multiple demands, decide and communicate priorities, schedules and objectives clearly among peers and to senior managers.
• Work effectively and collaboratively across time zones with teams in other regions.
• Manage direct report(s) by sharing objectives, setting clear goals, giving regular feedback and promoting training, news skills and career growth.
• Keep up to date with industry trends in digital production and publishing, sharing knowledge with colleagues.

ESSENTIAL REQUIREMENTS

• Minimum 5 years experience working in a similar role
• Demonstrate detailed knowledge of financial markets, corporations, economic indicators, geo-politics and newsmakers.
• Skilled in digital shooting, scripting narratives and digital video production techniques.
• Strong planning and organisational skills, managing all details of the production process.
• Experience of editing video using social media editing tools.
• Ability to communicate concisely and effectively in writing and verbally.
• Ability to take the initiative, work independently when needed,manage time effectively and prioritise to meet deadlines.
• Ability to assess multiple demands and communicate priorities based on objectives.
• Strong knowledge of broadcast and digital trends, especially impacting news and business.
• Creative thinker who can collaborate effectively with stakeholders to follow through on ideas.
• Strong research and fact-checking skills.

DESIRED ATTRIBUTES

• Knowledge of Adobe Premiere and Photoshop, or similar video and photo editing software.
• Ability to lead small teams and effectively manage people.
• Ability to working on location for shoots and travel as required.

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.

ADDITIONAL INFORMATION

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].

Business Analyst

1 year contract, potential to renew/convert

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Summary:

We are seeking a highly skilled and motivated Technical Business Analyst to join our cross-sector

product engineering team. This hands-on role requires a candidate who is comfortable working in a matrix organization and collaborating with offshore vendors. In addition to bridging the gap between business needs and technical solutions; this role will lead the Technical Business Analyst practice, ensuring best practices and standards are maintained across projects.

Key Responsibilities:

Leadership, Mentorship, and Continuous Improvement:

• Lead the Technical Business Analyst chapter, fostering a culture of continuous improvement and professional growth.
• Mentor and guide junior business analysts, providing training and development opportunities.
• Identify opportunities for process improvements and contribute to the development and implementation of best practices within the team and the Technical Business Analyst chapter.
• Stay current with industry trends and advancements in Agile methodologies and enterprise software development.

Technical Engagement, Requirements Management, and Solution Design:

• Engage directly with development teams to understand technical constraints and opportunities.
• Collaborate with stakeholders to elicit, analyze, and document business requirements.
• Translate business needs into detailed technical specifications and user stories.
• Work closely with developers, architects, and quality assurance teams to design and validate solutions that meet business needs.
• Conduct feasibility studies and impact analyses to support decision-making processes.
• Provide technical expertise during the design and implementation phases of projects.
• Ensure technical solutions align with business requirements and organizational standards.

Matrix Collaboration and Vendor Management:

• Navigate and manage relationships within a matrix organization, ensuring effective communication and collaboration across departments.
• Coordinate with offshore vendors, managing deliverables and ensuring alignment with project goals and timelines.

Documentation and Communication:

• Create and maintain comprehensive documentation, including functional specifications, process flows, and user guides.
• Prepare and deliver presentations to stakeholders and senior management to communicate project progress and outcomes.

Qualifications & Experience and Skills Required:

• Degree with Business/ Computer Science/ Information technology, with minimum of 4 years of experience as a Business Analyst in an Agile environment, preferably within enterprise product engineering.
• Proven track record of successfully delivering complex technical projects.
• Experience in a leadership or mentorship role.
• Hands-on technical experience in software development processes and tools.
• Prior experience working as a developer.
• Experience working in a matrix organization and collaborating with offshore vendors.
• High attention to detail.
• Strong understanding of Agile methodologies (Scrum, Kanban, etc.).
• Proficiency in requirements gathering, business process modelling, and technical documentation.
• Excellent stakeholder management skills.
• Technical proficiency in software development processes and tools (e.g., Jira, Confluence, C4 model).
• Knowledge and experience in Behavior-Driven Development (BDD) with Gherkin.
• Ability to analyze and synthesize complex information and present it clearly to both technical and non- technical audiences.
• Strong problem-solving skills and high attention to detail.

Preferred Qualifications

• Experience with enterprise software solutions and cloud technologies.
• Certifications such as Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), or PMI Agile Certified Practitioner (PMI-ACP) preferred.
• Knowledge of database management, data analysis, and reporting tools.
• Prior experience in the pharmaceutical or MedTech industry.

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Key Responsibilities:

• Retail supervisors develop operations plans for their teams and make sure those plans are executed.
• Lead, manage and motivate a team of Retail Associates
• Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.
• Coach and train Retail Associates on GLOB+ system usage.
• Conduct daily briefings to team members before the start of shift duty.
• To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills.
• Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering.
• Manage and improve the SOP and procedures related to inventory management at the assigned stores level.
• Able to multitask, while also keeping the customer happy and satisfied.
• Excellent customer service and communications skills to meet the organiaation business objectives and exceed customer’s expectations.
• Good leadership skills to effectively oversee and manage the team.
• Supervisors may work a variety of hours that may include nights, weekends, and holidays.
• Retail supervisors may also be required to attend meetings and conferences.
• Any other ad-hoc assignment or project assigned by your superior.

Job Requirements:

• No experience required.
• Professional and pleasant personality.
• Good communication skills and team player
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to commit to rotating shift hours, including public holidays and weekends

Working Location: Alexandra Technopark

Working Hours: Mon - Fri, 9am to 6pm

Salary: Up to $5000/month

Duties

To perform day to day accounting and administration functions to ensure proper internal controls, compliance to local government/ company policies & requirements, implementing efficient finance and accounting procedures for the country. In addition, this role is required to provide accurate status reports to organization management.

• Performs daily accounting (AR, AP, cargo, payroll, reconciliation, budgeting) and administration (statutory reporting, treasury/cash forecasting, facility management) functions in country
• Coordinate/oversee processing of internal and external customer requests and inquires
• Monitor production performance to identify problem areas and adherence to schedules; takes corrective action where necessary to minimize losses or enhance profitability/efficiency
• Performs monthly closing within required deadline.

Required

• Diploma in Finance or Accounting
• Two years in Retail/Hospitality or related experience required
• Excellent communicator
• Analytical skills
• Bilingual in English and Mandarin to liaise with mandarin speaking counterparts (written and oral)
• Knowledge of local tax laws and regulations
• Reliable, punctual attendance is an essential function of the position

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Program both internal and external shows/events for venues (Theatre, Studios, Outdoor spaces).
• Manage and maintain relationship with hirers, ensuring that their requirements and expectations are met.
• Liaise with internal business units such as M&E, Estate Management, Security, etc to ensure that hirers' requirements are fulfilled.
• Conduct site visits with potential hirers.
• Prepare quotations, contracts and closing statements for hirers.
• Oversee and manage budgets for projects.
• Manage front of house requirements such as ushers, security and concessions for the shows/events:
  • Engage and manage ushers and security for the respective shows.
  • Handle patron's feedback & complains.
  • Work with ticketing agents on ticketing logistics and requirements.
• Ensure that extra measures and SOPs, such as security and protocols, are in place when an event is attended by ministers and above.

• Min of 2-3 years of experience marketing as venue or event management background is an advantage but not necessary.
• Ability to adapt to a dynamic, fast-paced environment.
• Ability to understand and analyse situations with proposed action plans.
• Having an eye for design.
• Be a team player but able to work independently when needed.
• Great interpersonal and communication skills
• Willing to on weekends and public holidays
• Proficient in Microsoft office.

Ackcio builds reliable industrial IoT solutions to automate the process of monitoring geotechnical and structural sensors across construction, infrastructure, rail and mining. We have clients in over 45 countries across 6 continents.

Our business is growing rapidly, and we are looking for a Business Development Manager to boost our international growth

You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.

Account Development

• Research accounts, identify key players and generate interest
• To make approach calls / send approach emails to potential customers
• Understand customer needs and requirements
• Manage and develop new opportunities in each account
• Close sales and achieve quarterly quotas
• To work with / train channel partners and demonstrate Ackcio products and services

SALES PROMOTION ACTIVITIES

• Planning and overseeing new marketing initiatives
• To represent Ackcio at exhibition booths and attend conferences

TENDERS

• To be aware of potential projects and tenders so that Ackcio product features are specified in the tender requirements
• To review tenders and recommend a BID/NO BID to management
• To respond to BID tenders in a timely manner

RECORD KEEPING

• To enter all opportunities in the company CRM as in use at the time
• To keep such records up to date on factors such as due dates, project timeline, probability of winning etc

REPORTING

• To prepare weekly/monthly sales activity reports for management
• To prepare and update the sales pipelines on a weekly basis
• To be able to discuss and present the pipeline to management

Requirements

• Minimum 3 years of business development, sales experience
• Experience in geotechnical and structural monitoring would be a plus
• Experience in any of the following sectors would be beneficial:
  • civil engineering, mining, rail or oil and gas
• Independent, self-starter
• Track record of over-achieving quota
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multitask, prioritise, and manage time effectively
• Thrives in a fast-paced environment and can adjust priorities on-the-fly
• Demonstrated ability to learn new skills quickly
• Ability to work independently and as a part of a team
• BA/BS degree or equivalent in business, marketing or engineering

The Role

To develop a thorough understanding of Toll’s business through practical involvement in sales activities. Sharing that knowledge with Japan Post and identifying opportunities for introducing Toll’s services to Japan Post customers and potential Japanese customers.

• Representing Toll Group throughout the sales process with a focus on more complex sales opportunities or opportunities with major clients.
• Identifying new sales opportunities, particularly for current Japan Post customers, and Japanese companies. Creating and developing the sales business strategies for further growth of Toll’s business with Japan Desk sales team.
• Monitoring and managing the sales performance of Japan Desk with using KPI and/or other index. Retaining existing businesses of Japan Desk by closely managing the relationship with clients with a focus on Global Logistics in Asia.
• Analysing competitor activity. Developing a strong understanding of Toll’s business. Communicating with Japan Post to further develop broader understanding of Toll’s business and service offerings.
• Assisting management on their business decision making by carrying out day-to-day administrative activities.
• Senior functional managers of both Toll and Japan Post. Japan Post management and business development team. Global Logistics and Global Forwarding management and sales team of Toll

To be successful, you will need:

• Relevant bachelor degree or equivalent employment experience
• Native Level in Japanese (written and verbal) and good command in English (written and verbal) to communicate with stakeholders in Japan Post
• Significant experience in a technical sales environment
• Actively participate in Toll WHS Policy and Program to ensure own health and safety and the health and safety of others in the workplace
• Ensure compliance with safe work practices, not to put others at risk. Use and maintain equipment properly and ensure that the work area is free of hazards
• Report all incidents, injuries and near misses. Report any hazard or accident to the OHS officer as soon as it becomes apparent

• Position: Account Manager | Advertising & Publishing | Project Management - Up To $5,000
• Location: Kallang (5 mins walk from Kallang Mrt)
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (Commensurate with experience): Up to $5,000 + 14 Days Annual Leave + Medical Benefits + Performance Bonus
• Duration: Permanent
• Industry: Advertising and Publications

Main Responsibilities:

• Building and maintaining relationships with clients, understanding their needs and requirements and ensuring the successful execution of projects
• Client Management – Managing client relationship, regular communication, understanding client’s business goals and objectives and ensuring their satisfaction with the design services being provided
• Project Management – Oversee execution of design products, ensuring on time delivery, within budget and to the client’s specifications
• Creative Briefs – Work with client to develop a creative brief which outlines the project goals, target audience and other important details that will guide the Design Team’s work
• Collaboration – Collaborates closely with the Design Team, providing feedback and guidance to ensure that the final products meets the Client’s expectations
• Budget and Forecasting – Managing the project’s budget, Forecasting costs and ensuring project is delivered within the allocated budget
• Upselling and Cross-selling – Identify opportunities to Upsell or Cross-sell additional design services to existing clients

Requirements:

• Minimum Diploma in Graphic design or Communications or relevant studies
• Minimum 2 years of relevant experience
• Proficient in Microsoft Word, Excel, PowerPoint and Adobe Acrobat

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position: Sales Executive (Legacy Management) - Financial/Property Consultants all welcome - Up To Gross $7,000 or more
• Location: Central – Clarke Quay (Near MRT)
• Working Hours: Monday to Friday | 9am to 6pm
• Salary (Commensurate with experience): Up to $3,000 Basic + Average of $3000 - $4000 commission + Variable Bonus + Transport Claimable + Annual Leavse + Medical Benefits
• Duration: Permanent
• Industry: Legacy Management

Main Responsibilities:

• Working with the marketing team to develop targeted sales strategies.
• Tracking sales data to ensure the company meets sales quotas.
• Creating and presenting sales performance reports.
• Any ad-hoc duties to be assigned from time to time

Requirements:

• Minimum of A’ Levels/Diploma in Marketing/Business with at least 1 year of relevant working experience.
• High-level communication and networking skills.
• Self-motivated and target driven with a passion for sales.
• Bilingual in English and Mandarin to liaise with associates who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Project Engineer (Electrical)
• Location : Bukit Merah (3 bus stops from Tiong Bahru MRT)
• Working hours : 5 days work week: Monday- Friday: 8.30am – 6.00pm
• Salary (commensurate with experience) : Up to $3700 basic + Variable Bonus + Medical
• Duration : Permanent
• Industry : Quantifying System

Main Responsibilities:

• Support sales personnel for pre-sales activities,
• proposing solution that suits customer needs & resolve related solution for site preparation, installation, start-up, commissioning, repair and maintenance of Electrical Power System, Structural cabling, Fire suppression system, UPS, Security Access and CCTV Monitoring System etc.
• To supervise and oversee the work progress of project sites. This includes attending to site meeting, coordinating with appointed sub-contractors of various services to see to a smooth completion of projects.
• Assisting the Electrical Service Department in providing technical support
• to our staff, customers and dealers.
• Prepare and maintain all project management documentation in accordance to company’s best practices.
• Planning and monitoring the project to ensure successful completion within planned timeline as well as status of progress-in-work and report all matters related to project and services.
• Perform a complete in-house testing of Power equipments.
• Answer and attend to service calls, fault-finding, repair and trouble-shooting of Electrical System and Power equipment malfunction.
• Establish and maintain excellent relationships with the customer project team, supplier, sub-contractors and clients.
• Coordinate and liaise with PEs and/or site supervisors on detail drawings, layout planning and understanding of site requirements.
• Prepare, submit and follow up with applications to the relevant authorities or building management where required.
• Preparation of electrical products data & engineering drawing in AutoCAD (2D, 3D).
• Assigned with other job duties and functions as may be instructed from time to time by your superior or the management.

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• Minimum of Diploma in electrical or electronics engineering with minimum 2 years of experience in site project co-ordination work
• Able to read Electronic/Electrical Charger circuit diagram
• Ability to read and understand plans and drawings and some electrical background.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

We are seeking a skilled BI Data Analyst with a strong business mindset and a mix of technical and business skills to join our B2B Sales & Marketing Data Analytics team.

This position offers an exciting opportunity to lead BI initiatives, and leverage data insights to drive business growth and organizational excellence.

Key Responsibilities

· Develop and maintain Power BI reports and dashboards

· Collaborate with business users to gather requirements and convert them into Power BI solutions

· Automate reports to streamline data processes

· Perform data analysis to uncover trends and insights to drive business performance and support decision-making

· Provide Salesforce administration and technical support

Qualifications

· Bachelor's Degree in Computer Science, Statistics, or related field.

· Experience with Power BI development and data visualization

· Strong data analysis skills and ability to interpret complex data sets

· Good business mindset with the ability to understand and align with business objectives

· Experience with Salesforce administration is a plus

· Knowledge of SQL and/or Python programming is a plus

· Excellent communication and collaboration skills

Job Description:

We are seeking a resourceful, organized, highly-driven, effective and calm Executive/ Personal Assistant to join our Sustainable Finance and Impact Investing Family Office. This role reports directly to the CEO. The ideal candidate possesses excellent executive, team management and development skills to support the CEO and the CEO’s team in an expansion phase of the Group, as well as other business executive skills crucial to support business decision making in a fast-paced and high-growth environment. To succeed, the ideal candidate is expected to balance the needs and requirements of multiple stakeholders and be ready to pitch in wherever necessary.

Key Responsibilities:

Executive Assistance

• Calendar Management: manage the CEO’s daily schedule effectively, vet and manage requests, prioritize tasks, provide alternatives to requestors to optimize operations.
• Executive Communication: maintain accurate database of the CEO and key contacts; serve as the primary point of contact for both internal and external stakeholders, personal and professional correspondences; facilitate management and strategy meetings, interviews, business events etc.
• Project Management: assist with short-term and long-term project management for the CEO and other executives.
• Research and Review: perform literature search and reviews to support the CEO office’s work; review documents, reports, and presentations for executive meetings.
• Presentation: prepare audience-oriented, clear and effective presentations, meeting agendas / materials, plan and schedule with stakeholders / business partners in advance.
• Follow-through: Produce comprehensive meeting minutes to ensure clear communication and action items; and ensure follow-through.
• Finance / Budget: assist with budget management and financial reporting related to the CEO’s office.
• Business trips: all logistics arrangements.

Business Partnership Support

• Team Management: assist with performance assessments for the CEO’s office team members, identify outstanding high-achievers, recommend/ execute appropriate rewards or control measures
• Team Development: provide ongoing support, design training programs, organize team-building activities and departmental events.
• Talent Acquisition: end-to-end support eg. JDs, conduct interviews, due diligence checks, ensure work visa applications / compliance (if required) and onboarding.
• Employee Relations / Business Partnership: provide ongoing support, maintain a cohesive, professional and organized work environment.
• Admin: provide ongoing support and handle ad-hoc tasks as assigned.

Qualifications:

• 3-5 years of relevant work experience in Executive or Personal Assistance, Business Admin / Management, Paralegal, Human Resource, Office Management etc.
• Outgoing, collaborative and possess strong interpersonal skills.
• High emotional quotient (EQ), able to handle ambiguity and possess high problem-solving skills.
• High adversity quotient (AQ), able to work under stress and stay calm/ professional.
• Excellent organizational skills, able to multitask and prioritize effectively to deliver multiple outcomes.
• Working knowledge of business and employment laws in Singapore as well as the candidate’s home country; general HR principles and practices.
• Positive attitude, strong sense of responsibility, and a reliable team player.
• Excellent written/ verbal communication skills, preferably in both English and Chinese.
• Highly inclined to confidentiality, discretion and risk management.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Gmail, Docs, Slides, Sheets), and other common desktop/ mobile apps.

Benefits:

• Opportunity for personal / career growth and leadership training.
• Competitive compensation and benefits.
• Opportunity to work in a dynamic and non-conventional business environment that values creativity in problem-solving.
• Be part of a team that achieves direct impact on sustainability, climate, social and environmental outcomes.

Job Responsibilities

· Assist Project Manager in all on-site technical/ engineering matters and authority submissions.

· Preparatation of Method Of Statement, Sequence of Works and any other technical documents.

· Co-ordinate with Clients / Sub Contractors / Suppliers / Consultants.

· Plan & Track the project progress with the help of the Project managers and Supervisors and aligning with the Project Completion Timeline.

· Supervise and ensure projects are carried out in accordance to company's operating procedures, quality standards & contractual specifications.

· Ensuring all site personnel are carrying out works in accordance to statutory compliance & client's requirements.

· Ensuring environmental, safety and health practices are carried out at all times.

· Other adhoc duties assigned from time to time.

Requirements

1. Bachelor's Degree in Civil / Structural Engineering MUST BE recognised by PE Board

2. At least 10 years relevant experience in tender and project management

3. Experience with LTA/PUB/JTC Projects

4. Proficient in MS Office

5. Organised, meticulous with positive work attitude

6. Able to work independently and a team player

7. Good analytical, supervision and communication skills

No quota for S Pass

Responsibilities

• Answer employee queries regarding leave, salary and overtime
• Update and maintain leave records in Info-Tech system
• Coordinate document submission with site personnel
• Assist in overtime and payroll calculation
• Assist in recruitment
• Assist in all foreign worker matters
• Assist in sourcing and booking courses for employees
• Provide advice to The Management regarding employment legislation and HR practices
• Any other ad-hoc work

Requirements

• Knowledge and understanding of MOM employment law
• Higher Nitec with 2 years work experience, ideally in a construction related field
• Knowledge of Info-Tech software
• Tech savvy
• Able to communicate with foreign workers of all levels
• Able to handle stress and work under pressure
• Willing and able to learn

Other information

• Working hours: Mon - Fri, 8.30am to 6pm
• Working location: Tampines West
• Only Singaporeans and permanent residents may apply due to insufficient quota

Company Description

Our client is a full-service accounting firm, founded in 2009, specializing in Finance & Accounting, Corporate Secretarial, Tax, M&A, and Business Support. For 14 years, they have served startups, SMEs, and multinational corporations across the region, providing high-quality financial solutions. Their experienced team delivers results and stays current with tax, accounting, and regulatory changes to keep clients compliant and optimize their financial position.

Job Description

We are seeking a highly motivated and dynamic individual to join our team as an Executive – Business Support. In this role, you will be responsible for providing comprehensive administrative and operational support to our executive team, ensuring the smooth and efficient functioning of daily business activities

Responsibilities:

• Provide Business operations and administrative support to the team.
• Prepare service quotations and service confirmations aligned to the client's requirements and provide appropriate clarifications. Involvement with other sales-related administrative tasks and processes such as payment/billing matters.
• Support the Managing Partner and internal teams in client onboarding and servicing.
• Corporate Secretarial Support – Incorporation, assist on preparation of AGM documents, board resolutions etc.
• Assist in billing clients and close monitoring of recurring billing and annual service renewal.
• Manage inbound enquires with timely and accurate responses via phone calls, emails, WhatsApp, or social platform messages.
• Filing and mail handling.
• Perform other administrative and ad hoc tasks as assigned.

Requirements:

• Minimum A Level or Diploma.
• Proficiency in Microsoft Office.
• Able to work independently and in a team.
• Strong interpersonal, negotiating, and communication skills. Self-starter individual with the ability to use his/her own initiative to achieve results.
• Commitment to quality in performing required tasks in a timely manner.
• Positive attitude, detail-minded, and organized.
• Ability to follow-up closely on task given.

NBCUNIVERSAL INTERNATIONAL

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusioninitiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

NBCUniversal Singapore earned a Great Place to Work certification as a result of our dynamic, inclusive and resilient culture. Here you can live your passion.

CNBC INTERNATIONAL

CNBC is the world’s number one business and financial news network. Its mission is to help the influential and aspirational make astute decisions to get ahead by providing live market updates, breaking news, in-depth analysis and exclusive interviews.

CNBC’s vast portfolio includes CNBC.com, the online destination for global business; CNBC PRO, the network’s premium subscription service that provides real-time global market data and market analysis, as well as a growing slate of live events where consumers can experience CNBC’s award-winning journalism, live.

With headquarters in New Jersey, London, Singapore, and Abu Dhabi, CNBC provides a truly global 24-hour business briefing for senior business leaders, the financial community and those with assets to invest or protect. Today the channel is available in more than 392 million homes worldwide. CNBC also boasts a growing audience across its social media and digital video platforms.

Visit www.cnbc.com for more information.

OVERVIEW

This role is for an experienced reporter for CNBC Asia’s digital team, who is attuned to researching and writing up stories and blog posts ranging from individual stock movements to sector trends, as well as global economics and financial markets. You must be able to cover a range of global and Asian stories centred on finance, economics and geopolitics. You should be comfortable writing up breaking news, as well as market movers, short-news analysis, and long-form features for CNBC.com under tight deadlines.

As a digital reporter, you are also an expert in producing stories using a content management system, pitch story ideas, report and write original news stories for a fast-paced, business and financial news website.

KEY RESPONSIBILITIES

• Write fast and accurate news copy for financial markets, including stocks, bonds, foreign exchange, cryptocurrencies, and macroeconomics for Asia Pacific
• React to breaking news with the ability to quickly compose an account of the facts, and thoughtfully push a story forward with analysis and original reporting
• Stay abreast of financial and equity markets, corporate news, and macroeconomic developments, including reading analyst reports and stock charts to come up with and pitch stories
• Actively contribute to the daily Asia markets blog, including suggesting sharp and compelling headlines, proactively direct market coverage and updates
• Adept at reading stock charts and financial statements
• Pitch, report and write proprietary stories about markets, finance and economics based on news flow, original reporting and comments from CNBC television interviews
• Directly speak with sources in investment and financial industries for stock ideas, analysis, information and insight; cultivate sources for exclusive stories
• Closely monitor investment trends and stock markets in China, Japan, Hong Kong, South Korea and Southeast Asia, as well as in global trade, technology and business
• Create compelling story & copy to CNBC.com standards to engage CNBC’s audience effectively
• Research financial markets and economics data for appropriate stories and content on the site
• Use the site’s content management system to make stories & headlines as compelling and attractive as possible, leveraging on pictures, graphics, charts and appropriate embeds and links

ESSENTIAL REQUIREMENTS

• Prior experience and proven ability to write stories on market movers, company earnings and business/sector analysis
• Strong news judgment and in-depth knowledge of stock markets, business and financial news, geopolitics and economic news for Asia-Pacific
• Independent worker who is able to write clean and accurate copy, while making smart decisions in a fast-paced, breaking news environment
• Excellent written and verbal communication skills, ability to foster good relations with colleagues, contacts and sources
• At least 3 years of prior experience working for a leading wire service or business news website or publication
• Strong command of English is essential, and ability to speak at least one Asian language would be advantageous
• Ability to prioritize a wide range of tasks while operating under tight deadlines

DESIRED ATTRIBUTES

• A clear understanding of CNBC’s editorial and programming priorities
• Familiar with data sources for research purposes
• Prior experience working with digital media and content management systems would be advantageous
• Proactive self-starter who takes initiative to follow up on story ideas and search for new angles to cover broad investment themes
• Flexible and able to work different shifts occasionally, including on weekends or public holidays, when required
• Exhibit a readiness and adaptability to expand into other media, including TV, podcasts, digital video and charts or graphics

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.

Job Responsibilities

• Provide administrative support in performing data entry of sales orders into system.
• Manage incoming phone calls and identity customers' needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Build sustainable relationships and trust with customer accounts.
• Manage and address any customer complaints or an issue that with product or service by providing appropriate solutions and alternatives.
• Work closely with business development team, in ensuring that the sales orders are placed, and products are delivered to customers on time.
• Coordinate closely with warehouse for delivery arrangements.
• Ensure that movement of goods from HQ are sufficient and accurate.
• Generate reports for management.
• Perform any other duties assigned from time to time.

Job Requirements

• Proven customer support experiences are preferred.
• Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
• Customer orientation and ability to handle different situation.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Working Days: Monday to Friday, 8.30am to 6.00pm
• Location: Alexandra Technopark

AVN-Digital is an expert in providing technology-enabled business solutions and services. Since inception, AVN-Digital has helped clients Cyber-security, Data Analytics and Robotic Process Automation to improve their operations and profitability, focus on core competencies and achieve business results such as increased agility, innovation and profitable growth. Our in-depth technical knowledge, industry experience, and unique methodologies enable us to successfully deliver and meet our customer’s expectations.

We are currently looking to hire Application Support Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

This role require to run mid-size projects, while helping with the tracking of the Core Banking portfolio.
Experience does not have to be huge; few years in delivery area with project management responsibility should be enough)
Responsibility for project portfolio tracking (where candidate was accountable for group of projects in terms of their dashboarding etc) would be a bonus
Critical: scripting or programming skills at the level allowing to write simple programs (i.e. Python or Excel VBA) and be able to retrieve data from JIRA, enrich it and visualise

Typical use case
Extract list of STORIES from JIRA to Excel and write Excel VBA script, which uses JIRA APIs, to add number of defects and number of test cases linked to each story
Or: extract list of defects and write the Excel VBA script, which (using JIRA APIs) reads the number of times a defect changes status from IN PROGRESS to READY FOR UAT
Very nice to have: some basic data analytical skills

Typical use case:
Extract data from JIRA and use Excel’s Power Query or – even better – Power BI to clean the data and create typical project dashboards (burn down charts, cumulative charts etc)
Use Easy BI for analysis of project parameters

Qualification
•  Diploma / Bachelor’s degree in computer science / relevant degree

WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.